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Program management analyst skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Brooke Buffington,

Candace Esken Ph.D.

Program management analyst example skills

Below we've compiled a list of the most critical program management analyst skills. We ranked the top skills for program management analysts based on the percentage of resumes they appeared on. For example, 10.4% of program management analyst resumes contained program management as a skill. Continue reading to find out what skills a program management analyst needs to be successful in the workplace.

15 program management analyst skills for your resume and career

1. Program Management

Here's how program management analysts use program management:

Program Management: Provides policy input for program management and operations plans including setting priorities and establishing objectives or goals.
Utilized Microsoft Word to provide Program Management support, including written proposal development, to the Intelligence Directorate Department.

2. Project Management

Here's how program management analysts use project management:

Project management, research, develop, and implement new workload analysis and management information processes to improve organizational structures.
Managed large scale dealer training initiative that required significant project management, operation process development and execution.

3. Program Operations

Program operations refer to a series of planning, testing, and forecasting procedures for the functioning of the specific program. Budgeting, delegation, supervision, management, and evaluation are all vital to program operations.

Here's how program management analysts use program operations:

Conducted analysis of operating performance data relative to established goals, assessed qualitative aspects of the program operations and resource utilization.
Develop modifications, revisions, and implement procedures to improve the effectiveness and efficiency of program operations.

4. Management Practices

Management practices usually refer to those working methods or innovations that managers use to improve the effectiveness of work systems for the growth of the organization. Examples of some common management practices include training of staff, empowering of staff, introducing different schemes geared towards improving quality, introducing various forms of new technology, etc.

Here's how program management analysts use management practices:

Research new or improved business and management practices for application to operating and administrative programs.
Developed the team charter describing the team concept, roles and responsibilities, success criteria, and risk management practices.

5. DOD

Definition of Done (DoD) is a set of deliverables that are needed to devise software. These deliverables are valuable to the system and can be exemplified by writing code, coding comments, unit testing, integration testing, design documents, release notes, and so on.

Here's how program management analysts use dod:

Prepared required partnership documentation to include Non-Disclosure Agreements, Strategic Partnering Agreements and Implementation Agreement in accordance with DoD guidelines.
Researched, interpreted and applied DoD technology acquisition rules, procedures and regulations.

6. IRS

IRS stands for internal revenue services. It helps many compliant taxpayers become conversant with the law regarding taxes; it ensures the minority who refuse to comply with paying taxes pay the required amount.

Here's how program management analysts use irs:

Provided expert consultation in software test management and served as IRS Test Manager for the Learning Management System procurement validation.
Composed and typed correspondence for the signature of the Division Commissioner, IRS Commissioner and Deputy Commissioner.

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7. Employee Training

Here's how program management analysts use employee training:

Developed and implemented individual employee training programs and technical guidance.
Provided consultation, guidance, and assistance to USCIS participants on a range of employee training and other issues.

8. Administrative Operations

Here's how program management analysts use administrative operations:

Developed original procedures from oral or written specifications, or revises procedures for a variety of processing and administrative operations.
Provided advisory services to executive staff on all matters relating to programs, projects and administrative operations.

9. Veterans

Here's how program management analysts use veterans:

Educated internally and externally veterans on OPM hiring authorities and other opportunities for placement within the agency.
Participated in Office of Personnel Management Veterans Employment Program Counsel meetings.

10. Program Objectives

Here's how program management analysts use program objectives:

Represented agency and collaborates with other agencies to develop or analyze policy to accomplish program objectives.
Direct and conduct strategic planning for facility operational trends, program objectives and accomplishments.

11. SharePoint

Here's how program management analysts use sharepoint:

Increased team efficiency and collaboration by creating and developing functionally based SharePoint sites that centralized communication between business and technology personnel.
Developed government SharePoint site, used to disseminate information and act as central repository for historical data.

12. Rehabilitation

Here's how program management analysts use rehabilitation:

Assessed the needs of consumers and Stakeholders and provided technical assistance pertaining to rehabilitation regulations.
Tracked revenue encumbrances and expenditures for housing rehabilitation program for occupied units in NYC.

13. EEO

Here's how program management analysts use eeo:

Provide briefings to the Director on status updates to EEO cases, long-term projects, and the availability of training workshops.
Delivered animated training level presentations with visual aids for the SEP Councils and State and County Office EEO training.

14. Treasury

Here's how program management analysts use treasury:

Work with Federal agencies, private sector payment associations, financial institutions, businesses, and individuals on Treasury disbursing.
Distributed to senior Treasury and Enterprise Risk Management managers in accordance with AIG's Contingency Funding and Capital Plan.

15. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how program management analysts use customer service:

Ensured outstanding customer service through identification/escalation of outstanding customer issues and provide internal and external customer communication.
Established good customer services and working relationships with military, government organizations and contracts personnel.

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What skills help Program Management Analysts find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on program management analyst resumes?

Brooke Buffington

Senior Associate Director of Corporate and Employer Relations, Martha and Spencer Love School of Business, Elon University

Skills that standout are often position specific, but there are always skills that a wide-variety of employers seek. These skills align with the competencies developed by the National Association of Colleges and Employers (NACE), which include skills in critical thinking/problem solving, oral/written communication, teamwork/collaboration, digital technology, leadership, professionalism/work-ethic, career management, and global/intercultural fluency.

What soft skills should all program management analysts possess?

Candace Esken Ph.D.

Assistant Professor of Management & Leadership, Bradley University

Excellent communication skills are absolutely essential for management analysts. Usually, these skills are best demonstrated during the interview process with little room for error. In addition, applicants should have strong interpersonal skills because much of their job requires them to work with managers and employees of various organizations. Furthermore, soft skills such as leadership, confidence, and time management are highly valued.

What hard/technical skills are most important for program management analysts?

Candace Esken Ph.D.

Assistant Professor of Management & Leadership, Bradley University

The most important hard skills for management analysts are problem-solving, data analysis, and presentation skills. The central focus of their work revolves around solving problems for clients by analyzing large chunks of data and drawing meaningful conclusions. Analysts also spend a great deal of time creating sophisticated presentations to enhance communication with clients. Management Analysts should be especially skilled with excel and PowerPoint.

What program management analyst skills would you recommend for someone trying to advance their career?

Sarah Whitley Ph.D.

Associate Professor, Career Track, Washington State University

communication-frame communication with respect to varied communication abilities and cultural differences; critical thinking-accurately summarize and interpret data and effectively communicate actions and rationale, recognizing diverse perspectives; critical thinking-multi-task well in a fast-paced environment; leadership-seek out and leverage diverse resources and feedback from others to inform direction and use innovative thinking to go beyond traditional methods; teamwork-collaborate with others to achieve common goals and effectively manage conflict, interact with and respect diverse personalities, and meet ambiguity with resilience; technology-navigate change and be open to learning new technologies

What type of skills will young program management analysts need?

Dr. Faisal Rahman Ph.D.

Founding Dean & Professor, Saint Xavier University

Graduates need to be extremely comfortable and competent in using technology in every aspect of their job. Also, they should have course work in data analytics. COVID-19 is reshaping every sector of the economy. Graduates need to understand the changing needs of the customers and employers and how to communicate with them.

Do you want to know more?

List of program management analyst skills to add to your resume

The most important skills for a program management analyst resume and required skills for a program management analyst to have include:

Program Management
Project Management
Program Operations
Management Practices
DOD
IRS
Employee Training
Administrative Operations
Veterans
Program Objectives
SharePoint
Rehabilitation
EEO
Treasury
Customer Service
PowerPoint
Federal Agencies

Logistics
Process Improvement
Data Collection
DHS
Data Analysis
HR
Management System
Business Processes
Organizational Structure
Financial Management
Administrative Functions
OPM
OMB
Excellent Interpersonal
Status Reports
COR
Lean Six Sigma

Statistical Analysis
Technical Assistance
PMO
External Stakeholders
Personnel Actions
HQ
Analyze Data
Macro
Financial Reports
Corrective Action
Provide Management
Cycle Management
Strong Analytical
FY
SME

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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