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What is a project and support manager and how to become one
The Project Support Manager (PSM) is the person accountable for organizing assistance for a regional portfolio of projects and works with the respective section on strategy, prioritization of service, and other needs. Project managers always work in a team. They are most often companionable and great team players. As a PSM, you will need to adjust to different people, cultures, environments, and situations. Being adaptable is key to team communication since you'll be the builder and controller of the team.
To become a project support manager, you have to hold a bachelor's degree in management, business, or a related field, as well as professional certification and extensive related experience. If you're a Project Support manager in the USA, you can make an average salary of $31,705 per year or $15 per hour. However, this figure can vary significantly depending upon your experience and skills.
What general advice would you give to a project and support manager?
Nicole Jones Young Ph.D.
Assistant Professor of Organizational Behavior, Franklin and Marshall College
Avg. Salary $74,458
Avg. Salary $59,228
American Indian and Alaska Native 0.66%
Asian 8.80%
Black or African American 7.44%
Hispanic or Latino 12.46%
Unknown 4.68%
White 65.96%
Genderfemale 39.80%
male 60.20%
Age - 47American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 47Stress level is high
7.1 - high
Complexity level is advanced
7 - challenging
Work life balance is poor
6.4 - fair
Project and support manager career paths
Key steps to become a project and support manager
Explore project and support manager education requirements
Start to develop specific project and support manager skills
Skills Percentages Project Management 25.32% Status Reports 6.72% Portfolio 5.91% Excellent Interpersonal 4.90% Lean Six Sigma 3.07% Research project and support manager duties and responsibilities
- Manage team of testers to develop test plans and test cases for QA software platform.
- Manage a team of support engineers responsible for support and maintenance of a portfolio of applications.
- Lead PMO organizational improvement initiatives, reducing resource needs.
- Manage and implement all code releases for several applications including all database functions associate with the applications.
Apply for project and support manager jobs
Now it's time to start searching for a project and support manager job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first project and support manager job
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Average project and support manager salary
The average project and support manager salary in the United States is $74,458 per year or $36 per hour. Project and support manager salaries range between $51,000 and $108,000 per year.
What am I worth?
How do project and support managers rate their job?
Project and support manager reviews
I like to work with a team. Satisfaction of seeing the successful completion of a project
Strict deadlines, and stakeholders. Feeling undervalued or underappreciated.
I enjoy problem-solving and identifying a path to completing a complex project. I like to ensure that moving parts come together smoothly and communicating successes and celebrating with the team.
Without the right support from project sponsors, a project manager is doomed to failure. There is an enormous amount of responsibility on a project manager to deliver a product on time and on budget, though without proper authority or backing, it's basically wheel spinning.
I like working with Clients and challenges.
I would rather work remote with little travel.
Updated January 8, 2025
