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Provider services representative education requirements

Updated January 8, 2025
2 min read
Usually, provider services representatives don't need a college education. The most common degree for provider services representatives is bachelor's degree with 41% graduates, with only 24% provider services representative graduates earning associate degree. Provider services representatives who decided to graduate from college often finish University of Phoenix or St. Louis. Some good skills to have in this position include customer service, data entry and patients.

Popular provider services representative certifications include Certified Billing and Coding Specialist (CBCS), Certified Medical Administrative Assistant (CMAA), or Certified Coding Specialist (CCS). To improve provider services representative qualification and skills, we prepared some online courses to help in provider services representative education paths.

What education do you need to become a provider services representative?

What degree do you need to be a provider services representative?

The most common degree for provider services representatives is bachelor's degree, with 41% of provider services representatives earning that degree. The second and third most common degree levels are associate degree degree at 24% and associate degree degree at 17%.
  • Bachelor's, 41%
  • Associate, 24%
  • High School Diploma, 17%
  • Diploma, 6%
  • Other Degrees, 12%

What should I major in to become a provider services representative?

You should major in business to become a provider services representative. 32% of provider services representatives major in business. Other common majors for a provider services representative include health care administration and psychology.

Best majors for provider services representatives

RankMajorPercentages
1Business32.0%
2Health Care Administration12.9%
3Psychology7.1%
4Accounting5.0%
5Criminal Justice4.7%

20 best online courses for provider services representatives

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1. Addiction Treatment: Clinical Skills for Healthcare Providers

coursera

This course is designed with a singular goal: to improve the care you provide to your patients with substance use disorders. By delving into a model case performed by actors, seven Yale instructors from various fields provide techniques to screen your patients for substance use disorder risk, diagnose patients to gauge the severity of their use, directly manage treatment plans, refer out to treatment services, and navigate the various conditions that may limit your patient’s access to treatment...

2. CVS Health Call Center Customer Service

coursera

The demand for call center customer service representatives is huge, there are thousands of open job roles in the US alone. If you are someone that enjoys talking to people and solving problems and are ready for new experiences, then this program is right for you. Customer service in a call center is an exciting career where every day is a new day and a new adventure. If you're considering a career in retail customer service and you're someone who is passionate about providing exceptional...

3. CCNP Service Provider SPCOR-350-501

udemy
4.3
(561)

Implementing and Operating Cisco Service Provider Network Core Technologies (SPCOR 350-501)...

4. Providing Trauma-Informed Care

udemy
4.7
(1,276)

Exploring psychological trauma and how to provide care and compassion to trauma survivors...

5. Kids with Cancer Still Need School: The Providers Role

coursera

This course will help you understand and address the challenges parents and families face regarding schooling after a cancer diagnosis. When a child is diagnosed with cancer, families can be overwhelmed learning about and managing this new and frightening reality. As they adjust to the new normal of ongoing treatment, school may be the farthest thing from their mind. However, as their oncology health care provider, you have a critical role in starting conversations about schooling. Even for...

6. CVS Health Retail Customer Service

coursera

The demand for customer service representatives is huge, there are thousands of open job roles in the US alone. This program prepares you for a retail customer service role. Retail customer service is an exciting career where every day is a new day and a new adventure. The target audience for this certificate is anyone who is customer obsessed and is looking to launch a career in retail customer service.\n\nThis program uniquely prepares you for your new role by using a blend of videos,...

7. Social Media for Healthcare Providers

udemy
4.4
(663)

Social media and HIPPA compliance training for covered entities that transmit health information...

8. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

9. Presales Management - IT Solutions & Service Providers

udemy
4.1
(795)

A Framework for effective management of Presales processes...

10. The Customer: Build a Customer Service Strategy (BITE SIZE)

udemy
4.5
(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

11. [2023] Customer Service 2.0: Learn Digital Customer Service

udemy
4.5
(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

12. Customer Service Fundamentals: Putting People First

udemy
4.4
(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

13. Customer Service Foundation

udemy
4.5
(290)

An introductory course about understanding the foundations of Customer Service...

14. Customer Service Mastery: Delight Every Customer

udemy
4.7
(18,204)

Master Customer Service using this practical customer care course...

15. Start Improving Customer Service

udemy
4.8
(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

16. Customer Service, Customer Support, And Customer Experience

udemy
4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

17. Customer Service Success: Take Your Skills to the Next Level

udemy
4.5
(2,276)

3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

18. Outstanding Customer Service - The Ultimate Guide!

udemy
4.5
(292)

Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...

19. Customer Service: 6 Keys To Exceptional Customer Service

udemy
4.6
(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

20. Understanding and Complying with HIPAA

udemy
4.5
(11,149)

This program will train you on the HIPAA and provide an overview on the rules governing protected health information...

Average provider services representative salary by education level

Provider services representatives with a Master's degree earn more than those without, at $41,134 annually. With a Bachelor's degree, provider services representatives earn a median annual income of $39,151 compared to $34,910 for provider services representatives with an Associate degree.
Provider services representative education levelProvider services representative salary
Master's Degree$41,134
High School Diploma or Less$33,457
Bachelor's Degree$39,151
Some College/ Associate Degree$34,910

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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