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Quality analyst/technical writer skills for your resume and career
15 quality analyst/technical writer skills for your resume and career
1. R
R is a free software environment and a language used by programmers for statistical computing. The R programming language is famously used for data analysis by data scientists.
- Enabled development of pricing models for clients (Home Depot, Lee), using Bayesian hierarchical models with R software.
- Worked on data extraction, validation, and Data Visualization of large data sets using, R Studio & Tableau.
2. Test Cases
- Developed test plans and test cases for integration, user acceptance and system testing.
- Created and executed test plans and test cases for new and existing applications.
3. Sops
A standard operating procedure or simply SOP is a particular operation that needs to be done in accordance with the rules and guidelines of a company or an industry. It is an important way for a company to run smoothly, especially in small businesses. It is like a practice wherein everything an individual or an employee is under a particular standard that is implemented.
- Reviewed existing client SOPs and documentation templates and updated them to improve the business processes.
- Created first generation SOPs for Change, Configuration and Release Management.
4. QA
QA, or Quality Assurance is a procedure that entails all of the steps taken to avoid any errors in the manufacturing process or in the production of the goods that a company produces. It can also include ensuring the consistency of the services rendered. Quality assurance ensures that the quality of the service delivered to consumers meets or exceeds the promised expectations. This greatly aids in the prevention of any complications that might arise after the goods or services have been distributed. It makes sure that customers are satisfied.
- Trained and managed several system testers in the QA procedures that I created concerning system upgrades and day-to-day troubleshooting.
- Designed, developed and implemented program QA Plan.
5. Technical Documentation
Technical documentation means any documentation that gives a functional, architectural, and handling description of a technical product or a product in use or development.
- Designed and developed the technical documentation needed for supporting the Technical Services and Application Development groups of the Information Technology department.
- Developed internal department-level procedures, as well as provide structured guidelines for crew to follow when developing business and technical documentation.
6. Regression
- Experienced in full software development life cycle of products using Functional, Unit and Regression Testing.
- Designed and Developed UAT Regression automation script and Automation of functional testing framework for all modules using Selenium WebDriver.
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Test scripts validate the quality of the software or app being tested. An effective test script has all the steps to be taken to use a software program as well as the ending result of each step.
- Utilized HP Quality Center to store system requirements, design elements and test scripts for various systems.
- Designed and implemented test plans and test scripts for government financial software.
8. Subject Matter Experts
- Interviewed subject matter experts to gather information and participated in peer review and formal document acceptance reviews.
- Worked with subject Matter experts to obtain and review technical information.
9. SDLC
- Archived legacy data using SQL to insure harmonization with new systems following Software Development Life Cycle (SDLC) SOP requirements.
- Satisfied FDA audit findings and maintained compliance with 21 CFR-210, 211, Part 11, and McNeil SDLC requirements.
10. FDA
The Food and Drug Administration (FDA) is a division of the US Department of Health and Human Services that regulates the production and sale of food, pharmaceutical products, medical equipment, and other consumer goods, as well as veterinary medicine. The FDA is now in charge of overseeing the manufacture of products like vaccines, allergy treatments, and beauty products.
- Supplied instrument and computer qualification documents as training materials to FDA Auditor Training Classes.
- Satisfied FDA audit findings and maintained compliance with 21 CFR Part 11.
11. ISO
- Performed Gap analysis and developed Traceability Matrices in preparation for ISO audit.
- Managed Risk Assessment / Risk Management activities per ISO 14971 Medical Device, Risk Management guidance.
13. Management System
A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.
- Performed change control (CCRF, CCIF) and document management tasks within Electronic Document Management System (EDMS).
- Project: Enterprise Content Management System (ECMS).
14. SME
The term ‘small and medium-sized enterprises' is meant to describe businesses of varied sizes who fall below certain limits and targets set by various organizations, such as the World Bank and the UN. SMEs, as they are commonly known, are an important part of any economy and generally, in healthy economies, should vastly outnumber other forms of business, such as multi-level corporations, because they collectively employ more people, pay better, and produce more money.
- Operated, with hands-on experience, SME's performing server and database coding.
- Acted as primary contact and SME for internal customers to solve quality issues in a prompt manner.
15. SQL
- Created SQL queries for in database checks and join queries to test developer generated data layouts against client requirements.
- Utilized SQL to review databases.
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What skills help Quality Analyst/Technical Writers find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What quality analyst/technical writer skills would you recommend for someone trying to advance their career?
Travis Grosser Ph.D.
Associate Professor of Management (@ UConn School of Business), University of Connecticut
1. Innovative and Critical Thinking: The ability to think creatively and critically to solve complex problems will be highly valued, especially in a rapidly changing business landscape.
2. Emotional Intelligence: The ability to understand and manage one's own emotions, as well as empathize with others, will be crucial for successfully navigating a workplace where change, diversity, and collaboration will continue to increase.
3. Leadership and Change Management: Skills in leading teams, managing change, and inspiring innovation will be essential as businesses navigate through transitions and transformations.
4. Digital Literacy and Technological Proficiency: As technology continues to evolve rapidly, proficiency in digital tools and platforms will be crucial. Understanding emerging technologies like artificial intelligence, blockchain/Web3, and data analytics will be increasingly valuable.
What hard/technical skills are most important for quality analyst/technical writers?
Jason Caudill Ph.D.
Professor of Business, King University
List of quality analyst/technical writer skills to add to your resume

The most important skills for a quality analyst/technical writer resume and required skills for a quality analyst/technical writer to have include:
- R
- Test Cases
- Sops
- QA
- Technical Documentation
- Regression
- Test Scripts
- Subject Matter Experts
- SDLC
- FDA
- ISO
- SharePoint
- Management System
- SME
- SQL
- OQ
- Development Life
- User Manuals
- GMP
- User Guides
- Windows
- PowerPoint
- User Acceptance
- UAT
- Request Forms
- Functional Specifications
- User Documentation
- Process Improvement
- Business Processes
- QMS
- OOs
- Technical Accuracy
- Training Materials
- QC
- Project Scope
- Computer System
- Training Presentations
- SDS
- Approval Process
Updated January 8, 2025