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Race relations adviser skills for your resume and career
7 race relations adviser skills for your resume and career
1. Ofccp
- Established corporate wide OFCCP audit response process and EEOC response process.
2. Management System
A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.
- Maintain documentation within case management system to include intake, investigative notes, supporting documents and final reports.
- Developed/implemented computerized case management system.
3. Customer Relationships
Customer relationships are the interactions and efforts made by a company to improve its customer service. Customer relationships cover not just all of the essential roles performed by customer support, but also the initiatives made before and after the interaction with a customer.
- Build and develop vendor partner and customer relationships within the community.
4. Inbound Calls
- Received inbound calls for General Motors, Dispatching roadside assistance for customers in need of roadside service.
- Answered inbound calls from AT&T customers regarding all types of inquiries about their telephone service.
5. Relationship Development
- Maintain a cutting - edge approach to sales and relationship development by continuing to improve selling and professional skill
6. Disciplinary Actions
Disciplinary actions refer to a corrective measure taken against an employee for unsatisfactory behavior. Many work environments have a tiered system for disciplinary action, where the first warning is verbal and the second is written. Disciplinary action may be given after a weak performance review, a violation of company rules and policies, or a poor customer review.
- Administered and/or investigated violations and settlement of violations of law or CDCR Regulations, policies and procedures including Administrative Disciplinary Actions.
- Investigated discrimination claims filed by employees, monitored employee disciplinary actions, and administered unemployment compensation program.
7. HR
HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.
- Draft various Labor Relations guidelines and briefing papers on specific HR issues.
- Deliver and contribute to key HR projects.
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List of race relations adviser skills to add to your resume
The most important skills for a race relations adviser resume and required skills for a race relations adviser to have include:
- Ofccp
- Management System
- Customer Relationships
- Inbound Calls
- Relationship Development
- Disciplinary Actions
- HR
Updated January 8, 2025