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Receiving associate skills for your resume and career

Updated January 8, 2025
4 min read
Receiving associate example skills
Below we've compiled a list of the most critical receiving associate skills. We ranked the top skills for receiving associates based on the percentage of resumes they appeared on. For example, 34.7% of receiving associate resumes contained shipping receiving as a skill. Continue reading to find out what skills a receiving associate needs to be successful in the workplace.

15 receiving associate skills for your resume and career

1. Shipping Receiving

Here's how receiving associates use shipping receiving:
  • Second shift shipping receiving lead, loading and offloading production and live loads on a daily basis six days a week
  • Mill operator making paint out of batch ticket / Filling line operator/shipping receiving order pulling forklift driver (5 years)

2. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how receiving associates use sales floor:
  • Prepared merchandise for sales floor through quality inspection and ticketing
  • Processed cartons of merchandise including unpacking, counting, hanging, and ticketing merchandise to prepare them for the sales floor.

3. Unload Trucks

Unload trucks is an activity that is undertaken to remove items that have been carried on a truck. It could be raw materials, work-in-stock or finished products. Unloading a truck may require people and some equipment that may help unload items that are too heavy or dangerous for humans to handle.

Here's how receiving associates use unload trucks:
  • Unload Trucks Stack boxes on pallet neatly use RF gun to scan product Operated cherry picker, stand up and pallet jack
  • Load and unload trucks, keep warehouse neat and clean, carry out customer merchandise, pull and load customer deliveries.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how receiving associates use customer service:
  • Provided excellent customer service by assisting customers in locating and selecting requested merchandise in a friendly and professional manner.
  • Provided exceptional customer service to ensure a first class visit was experienced by every customer.

5. Pallets

Here's how receiving associates use pallets:
  • Transported merchandise on pallets to designated department using pallet jack.
  • Delivered pallets to proper departments for overnight stocking.

6. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how receiving associates use safety procedures:
  • Ensured safety procedures were followed, stocked merchandise, industrial vehicle accreditation.
  • Execute housekeeping duties, initiate and implement safety procedures.

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7. Stock Merchandise

Here's how receiving associates use stock merchandise:
  • Stock merchandise daily and report overstocked items to supervisor.
  • Received and unloaded general merchandise trucks* Trained in the use of pallet jacks* Stock merchandise and faced inventories* Assisted customers as needed

8. Safety Standards

Here's how receiving associates use safety standards:
  • Communicate and respond effectively to Customers questions, maintain safety standards and identify potential security risks.
  • Adhered to good manufacturing practices and safety standards while also meeting productivity requirements.

9. Electric Pallet Jack

Here's how receiving associates use electric pallet jack:
  • Certified operating both electric pallet jack and propane powered forklifts.
  • Received electric pallet jack certification.

10. Hazardous Materials

Any substance or good that is harmful to human health as well as the environment are called hazardous materials. Such materials must be handled carefully to avoid any mishaps. Harmful gases. chemicals, strong medicines or drugs, radioactive elements required for radiation purposes, a human blood sample that carries germs, all of these are considered hazardous materials.

Here's how receiving associates use hazardous materials:
  • Ensured proper disposal of hazardous materials by placing waste product into designated containers following all OSHA and federal disposal guidelines.
  • Inventory management, documenting incoming shipments, prepared outgoing shipments, unloaded and loaded trucks, documented Hazardous Materials.

11. Stock Shelves

To "stock shelves" is referred as the process of putting the supplies on the shelves in the store. It is important to stock the shelves timely as empty shelves can cost a business too much.

Here's how receiving associates use stock shelves:
  • Stock shelves, pull out freight, audit items, inventory, customer service, remodel aisles and end caps.
  • Stock shelves and waited on customers, main areas I worked was electronics, furniture, hardware, and housewares.

12. Customer Orders

Here's how receiving associates use customer orders:
  • Coordinated workload of warehouse and trucking personnel in arranging shipments and pickups of customer orders using company-owned fleet and common carrier.
  • Manage inventory electronically, pull customer orders, deliver merchandise to customers, assemble merchandise

13. Customer Inquiries

Here's how receiving associates use customer inquiries:
  • Responded to an average of 30 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Performed daily inventories as well as assisted in customer inquiries for warranties, return policies, and repair drop-offs.

14. Groceries

Here's how receiving associates use groceries:
  • Stocked the shelves prior to the store opening and also assist the front end in boxing groceries.
  • Unload the truck and stock groceries also help costumers find what the need

15. RF Scanner

Here's how receiving associates use rf scanner:
  • Receive all inbound freight and stock freight using variety of power operating equipment and use of RF scanners for put away.
  • Keep accurate inventory of product, use RF scanner and stand up pallet jack and high reach forklift.
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List of receiving associate skills to add to your resume

Receiving associate skills

The most important skills for a receiving associate resume and required skills for a receiving associate to have include:

  • Shipping Receiving
  • Sales Floor
  • Unload Trucks
  • Customer Service
  • Pallets
  • Safety Procedures
  • Stock Merchandise
  • Safety Standards
  • Electric Pallet Jack
  • Hazardous Materials
  • Stock Shelves
  • Customer Orders
  • Customer Inquiries
  • Groceries
  • RF Scanner
  • Purchase Orders
  • Inventory Control
  • Computer System
  • Safety Regulations
  • General Merchandise
  • Hand Trucks
  • Inventory Management
  • Delivery Truck
  • Stock Room
  • Cycle Counts
  • Back Room
  • Process Merchandise
  • RTV
  • Inventory Counts
  • FedEx
  • Outbound Shipments
  • Load Trucks
  • UPC
  • Store Merchandise
  • Unload Freight
  • Freight Trucks
  • Cash Drawers
  • Unload Merchandise
  • Cherry Pickers
  • Inbound Freight
  • Inventory System
  • Route Materials
  • Dollies
  • Store Shelves
  • Store Inventory
  • Process Freight
  • Depot

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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