Starting Pay Range: $98,325 -$122,900 per year
Location: Redmond, OR
OCCU is here to enrich lives. We do this by hiring tenacious, humble, and big-hearted individuals who are driven to work hard; contribute to an outstanding member experience; support their community through volunteering and advocating for community needs and are dedicated to their own individual growth and development. By bringing your talent and experience to OCCU, you have the opportunity to help expand our footprint and help us to build a new market in Redmond. There are exciting things happening here at OCCU, join our team and help take the charge in this new adventure!
As the Regional Branch Manager (Central Oregon) you are responsible for leading the branch operations teams in which you oversee. This includes business development, community development, member acquisition and retention and ensuring branch profitability. You will plan, direct, and oversee the administration and coordination of all retail operations activities for your assigned region within the Retail Branch network. This includes establishing and monitoring production goals, branch growth strategies, community relationship building, network development, member service quality standards, team member development, and ensuring the operations of the branches meet OCCU's internal control requirements
The Regional Branch Manager (Central Oregon) will manage at hub branch while developing and growing the OCCU brand in the market. As additional branch locations in the region are opened, they will oversee those locations as well as manage the hub location.
Every day you will:
- Hire, schedule, develop, mentor, coach and assess team members. Oversee disciplinary action with the assistance of Human Resources (HR).
- Maintain a cohesive, highly trained, and motivated staff to meet daily department demand and long-term organizational goals.
- Establish and maintain commitments and professional business relationships with employees, members, vendors, the community, professional organizations, and Credit Union trade organizations.
- Lead branch management in obtaining branch objectives and goals, including deposit objectives, lending objectives, account relationships, transactions, referrals, employee engagement, NPS and profitability
- Engage branch management in the development of strategies that assist in serving the underserved, providing community opportunities for financial wellness, and organically builds branch awareness in markets served
- Develop a highly skilled team of branch managers which are effective in meeting branch and organizational objectives, have strong business development skills, fully understand what is required to manage a profitable and sustainable branch, demonstrate leadership skills required of OCCU leaders and are skilled at employee engagement and development.
- Remain active in the community, including building key external relationships, attending various networking opportunities, developing new strategic partnerships and opportunities, active with the local Chamber of Commerce, serves on local boards and is creative and innovative when other business development strategies are required.
- Leads team members through change management effectively when required.
To thrive in this role, you need:
- A minimum of five years or more in financial services experience and three or more years of successfully managing multiple profitable branch locations.
- Bachelor's degree required and/or demonstrated experience driving measurable business outcomes.
- Experience developing and growing an effective team that actively delivers an enriching member experience.
- Must maintain licensing and relevant updates with the NMLS Safe Act website including address changes, name changes and other relevant personal information changes required by NMLS.
- Stay current on products, procedure, and other pertinent changes. Attend and complete training that enhances one's ability to perform the job.
Qualified candidates for this position will have relevant education and experience necessary to perform the essential functions and meet the minimum performance expectations for this position with or without an accommodation.
OCCU offers additional compensation for bilingual Spanish speaking employees who pass a standardized language test. Those who meet the criteria receive $1.00 per hour.
OCCU is an Equal Opportunity Employer
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