Automatically apply for jobs with Zippia

Upload your resume to get started.

Regional office manager skills for your resume and career

Updated January 8, 2025

5 min read

Below we've compiled a list of the most critical regional office manager skills. We ranked the top skills for regional office managers based on the percentage of resumes they appeared on. For example, 15.8% of regional office manager resumes contained office procedures as a skill. Continue reading to find out what skills a regional office manager needs to be successful in the workplace.

15 regional office manager skills for your resume and career

1. Office Procedures

Office procedures are the protocols and standards which define how the staff works together. The office procedures can be a set of rules and regulations which guide the employees and help them run the office operations smoothly. Paperwork, customer interaction, taking messages, handling calls in and out all fall under the office procedures.

Here's how regional office managers use office procedures:

Organized regional support methods and implemented office procedures to increase efficiency.
Streamlined office procedures for efficiency.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how regional office managers use customer service:

Streamlined field communication and office operations by moving company to a digital format which improved both customer service and payroll operations.
Generated new business and processed orders while providing outstanding customer service to clients which helped with building long-term relationships.

3. Financial Reports

Here's how regional office managers use financial reports:

Provide support and assistance to the Chief Finance Officer, providing current account financial reports and review.
Manage accounts receivable / accounts payable / taxes / financial reports, etc.

4. Office Equipment

Here's how regional office managers use office equipment:

Prepare instructions for various uses to include health benefits, computer programs, accessing databases, and using office equipment.
Maintained project files, various spreadsheets, coding, expense reports, office equipment and supplies.

5. Coordinators

Here's how regional office managers use coordinators:

Maintained Regional Sales Coordinators schedule.
Trained all new Office Coordinators in a 5 state region to effectively and efficiently carry out their duties.

6. Office Operations

Here's how regional office managers use office operations:

Manage daily office operations as well as perform the role of executive assistant to the two local owners.
Oversee general office operations for and act as primary point of contact for Elizabeth and West Orange offices.

7. Office Management

Here's how regional office managers use office management:

Manage and maintain aging and collections in collaboration with office management.
General office management for regional office of the Nation's largest provider of specialized behavioral health care services.

8. Expense Reports

Here's how regional office managers use expense reports:

Scheduled travel requests and meetings, prepared correspondence and filed expense reports and other important documentation.
Handle needs office: supply orders, invoices, expense reports, new hire paperwork, and market surveys.

9. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how regional office managers use human resources:

Assisted Human Resources with various activities that included payroll, personnel issues, and personnel file management.
Evaluate, prepare, and discuss performance evaluations for Office Administrators and forward to Human Resources.

10. Travel Arrangements

Here's how regional office managers use travel arrangements:

Coordinated inventory, office supplies and travel arrangements.
Coordinated complex meeting schedules and travel arrangements.

11. Property Management

Property management is the regular oversight of commercial, residential, or industrial real estate by a third-party contractor. Property management includes the day-to-day care of the property, fixing minor and major issues, and monitoring the security of the property.

Here's how regional office managers use property management:

Assist in property management and general operations reporting systems.
Provide local sales and property management support for the Phoenix area.

12. Event Planning

Here's how regional office managers use event planning:

Performed event planning in two regions with combined annual revenue in excess of $259 million.
Managed all Black Pages office locations & staff Assisted with event planning Schedule appointments and planning meeting

13. Medicaid

Here's how regional office managers use medicaid:

Credentialed, contracted and secured payment negotiations for professional and facility service fees with commercial, Medicare and Medicaid insurance companies.
Collaborated with clients regarding collections of medical and local merchant accounts, including Medicare and Medicaid regarding patient claims.

14. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how regional office managers use financial statements:

Edited financial statements, contracts and agreement documentation.
Full Charge Bookkeeper including financial statements.

15. Performance Reviews

Performance reviews refer to the official evaluation of a worker's performance done by the manager. The evaluation then helps the superior identify the worker's strengths and weaknesses and offers valuable feedback to help him overcome his shortcomings. This assessment also helps a worker set a future goal for himself and identify ways to better his future performance. Performance Reviews may be done on a monthly or yearly basis, depending on the company.

Here's how regional office managers use performance reviews:

Conducted staff performance reviews, provided constructive and positive feedback, and positioned qualified personnel for company advancement opportunities.
Processed payroll, new hire paperwork, terminations, increases and performance reviews.

What skills help Regional Office Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of regional office manager skills to add to your resume

The most important skills for a regional office manager resume and required skills for a regional office manager to have include:

Office Procedures
Customer Service
Financial Reports
Office Equipment
Coordinators
Office Operations
Office Management
Expense Reports
Human Resources
Travel Arrangements
Property Management
Event Planning
Medicaid
Financial Statements
Performance Reviews

Administrative Functions
Bank Deposits
Invoice
Office Functions
Background Checks
Service Contracts
PowerPoint
Statistical Reports
DOT
Inventory Control
Administrative Assistants
A/P
Office Budget
Sales Reports
Scheduling Appointments

Office Policies
Business Development
Bank Accounts
HIPAA
Customer Complaints
ADP
FMLA
I-9
Direct Reports
QuickBooks
Budget Preparation
Office Locations
Facebook
Contract Negotiations

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse office and administrative jobs