Research clerk job description

1st Shift from $13.50/ hour

Hours: 1st Shift Monday-Friday 6:00 am-4:00 pm; flexibility for Saturday work
If you have not applied online, please apply before coming for a face to face interview at: www.inmar.com/careers / Schedule may change depending on the department you may be assigned

INTERVIEWS ARE CONDUCTED from 9:00 am-3:00 pm (1st Shift) Monday - Thursday
INMAR
3845 Grand Lakes Parkway
Grand Prairie, TX 75050

Position Summary:
Under the minimal supervision of the Supervisor, Production and in collaboration with the client and other team members, the incumbent performs detailed, routine clerical work of an analytical and client-service nature. Typical duties include day-to-day communications with clients regarding processed data, system functionality, and file maintenance questions and issues. The incumbent will coordinate the flow of data information between the client, Inmar Reverse Logistics and the vendor. The incumbent should be knowledgeable in all Company services and reporting capabilities, and be able to use the system independently.

Primary Accountabilities:
Operational (80%):
Prioritize SLA accounts Issuing RA's for product returns to manufacturer clients in a timely and accurate manner Manage inbound returns to prioritize RA Issuance based on customer requirements Maintain detailed, accurate files and records Work efficiently and accurately in an atmosphere of frequent interruptions Prioritize and manage multiple tasks requiring extensive timely follow up and completion of all projects Adhere to prescribed routines and practices Proceed independently and carry out assignments to completion with minimal instruction Communicates with installation and programming staff to resolve data issues.Receive and respond to client requests and inquiries.Work with the client to develop, refine and maintain new processes, per the client's specifications.Responsible for facilitating the return authorization process for product held in Company centers for return to supplier.Responsible for written and oral communication with client in order to resolve issues.
Initiates internal correspondence requiring action from other department.Drafts appropriate internal & external correspondence regarding issues, analysis and follow-up.Initiates telephone calls and conference calls with internal and external contacts to clearly communicate information.
Analytical (10%):
Determine appropriate reports to be used for ad hoc client requests.
Influence (10%):
Work closely with vendors and the reclamation centers to ship and track product to be returned to the vendor.Work closely with manager and other team members, performs special projects as required to maintain assigned accounts.

Required Qualification:
High School diploma or its equivalent with a minimum of one (1) year experience in the logistics, manufacturing, trucking, or warehouse industry; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to perform the responsibilities of this position0-2 years experience Proven interpersonal and communication skills, and the ability to delegate and prioritize work.Bilingual a plus but not required30 minute lunch, M-FOvertime potential Competent with Google SheetsCompetent with Scanner, Fax, and basic office equipment Competent with Internet/company Websites/InformixCompetent with Microsoft Suite

Individual Competencies:
Analytical Thinking/Reasoning: examines data to grasp issues, draw conclusions, and solve problems.Customer Support Needs: Resolve issues in a timely manner Flexibility: Fast paced environment; maintain focus with frequent interruptions Attention to detail: Ability to identify correct product match to client Problem solving: Ability to resolve box receipts with 0 to minimal information in a timely manner Communication: Ability to communicate effectively via phone and email correspondence Self-starter/motivated: Ability to prioritize work and accounts on a daily basis, with minimal supervision

The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

While performing the duties of this job, the associate is:
Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.Regularly required to stand, kneel or stoop, and lift and/or move up to ## pounds.Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.
Safety:
Support a safe work environment by following safety rules and regulations and reporting all safety hazards.

As an Inmar Associate, you:
Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations. Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client. Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually-beneficial partnerships, leverage information and achieve results. Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability. Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.

Application Note: If you select to "Sign in with LinkedIn" , you will be required to also create a candidate home account with Academy Sports + Outdoors. This feature will only pre-populate contact information, job history, education, etc. that you have included on your LinkedIn profile to your Academy Sports + Outdoors job application.

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

Click the link below to find out more details about the specific departments within each distribution center!
Distribution Center Information Sheet

At Academy Sports + Outdoors, our purpose is to make it easier for everyone to enjoy more sports and outdoors. The Distribution Center Clerk is responsible for a variety of distribution center duties to ensure the accurate and safe shipment of goods to and from the customer. Through this important work, the Distribution Center Clerk provides support to the distribution center in order to achieve customer service, associate engagement, profitability goals and Academy's Purpose.

Job Description:
Education:
High school diploma or G.E.D. required Associate's degree in relevant field of study or equivalent years of related work experience preferred

Work Experiences:
At least one year of related work experience

Skills:
Must have a “Safety First” mentality Effective listening, speaking, and writing communication skills MS office, with Intermediate experience in excel and other warehouse software Able to prioritize, multi-task, and work independently in a fast paced and frequently changing environment Ability to effectively problem solve, anticipate questions/issues, and make decisions under pressure Must be able to follow basic safety procedures and precautions due to physical risks

Responsibilities:
Provides clerical, organizational, and office support to the distribution center and handles requests from vendors, corporate office and DC team members Performs entry of data electronically; daily reporting of material movement, purge requests, pre-alert entries, transfers, etc.May assist DC team members with inventory tracking and updating Maintains safe and clean work environment by keeping shelves, pallet area, and work stations organized at all times Wear the proper safety equipment*Performs other general warehouse duties as needed

*Disclaimer: Not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time without notice.

Physical Requirements & Attendance:
Academy is committed to the health and safety of all team members. In this position team members will be required to work safely, report any unsafe working conditions and adhere to company procedures, policies, and guidelines. Team members are also required to report suspicious activities, concerns or potential theft to management, Human Resources or Loss Prevention.

DISTRIBUTION CENTER WORKING CONDITIONS: There are routine exposures to moderate heat, cold, moisture/wetness and unpleasant air conditions. The position involves considerable physical exertion. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job:
Use of manual dexterity Regularly standing, walking and assuming awkward positions for long periods of time (i.e. bending, kneeling, stooping, crouching, crawling, climbing, and working from elevated surfaces) May require repetitive use of a keyboard at a workstation Must be able to lift up and carry 20 - 60 pounds on a highly frequent basis Ability to work in mezzanines up to 50 feet high Ability to hear and specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus Must be able to work in a non-air conditioned warehouse environment May be required to wear equipment (PPE), such as safety shoes, safety glasses, safety vest, gloves, and bump cap Adhere to company work and seasonal hours, policies, procedures and rules governing professional staff behavior

Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation or any other category protected by law.

Other Requirements
This position may require successful completion of a substance abuse screening in addition to a Criminal Background Check.

Firearms Positions: Requires the handling of ammunition and/or firearms. Extra precaution, safe handling, storage of and transport procedures must be followed to ensure safety and compliance with company policies, local and state laws. All Firearm positions will require successful completion of firearms- specific Criminal Background Check (CBC) and Firearms Authorized Training.

Powered Industrial Truck Positions: Requires the operation of a Powered Industrial Truck that will be used to carry, push, pull, lift, stack or tier materials. Extra precaution, safe truck operation and procedures must be followed to ensure safety and compliance with company policies. Team member must have an active PIT Certification (provided by Academy) in order to operate a Powered Industrial Truck.

Full time

Equal Opportunity Employer

Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.