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Job outlook for resident services directors in the United States
Are resident services director jobs in demand?
Resident services director job and salary trends over time
Resident services director jobs over time
Resident services director job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 3,331 | 0.00% |
| 2020 | 3,070 | 0.00% |
| 2019 | 3,011 | 0.00% |
| 2018 | 2,842 | 0.00% |
| 2017 | 2,646 | 0.00% |
Average resident services director salary over time
Resident services director salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $62,648 | $30.12 | +3.3% |
| 2025 | $60,666 | $29.17 | +1.3% |
| 2024 | $59,915 | $28.81 | +1.4% |
| 2023 | $59,086 | $28.41 | +1.9% |
| 2022 | $57,998 | $27.88 | +2.2% |
Resident services director jobs by state
Most common states for resident services directors
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | Minnesota | 5,576,606 | 1,658 | 30% |
| 2 | District of Columbia | 693,972 | 196 | 28% |
| 3 | Iowa | 3,145,711 | 578 | 18% |
| 4 | Louisiana | 4,684,333 | 739 | 16% |
| 5 | Oklahoma | 3,930,864 | 627 | 16% |
| 6 | Massachusetts | 6,859,819 | 1,046 | 15% |
| 7 | Alabama | 4,874,747 | 725 | 15% |
| 8 | Mississippi | 2,984,100 | 437 | 15% |
| 9 | Alaska | 739,795 | 100 | 14% |
| 10 | Colorado | 5,607,154 | 703 | 13% |
| 11 | New Hampshire | 1,342,795 | 178 | 13% |
| 12 | Maine | 1,335,907 | 169 | 13% |
| 13 | Delaware | 961,939 | 121 | 13% |
| 14 | Wyoming | 579,315 | 74 | 13% |
| 15 | Washington | 7,405,743 | 898 | 12% |
| 16 | Oregon | 4,142,776 | 497 | 12% |
| 17 | New Mexico | 2,088,070 | 241 | 12% |
| 18 | Nebraska | 1,920,076 | 222 | 12% |
| 19 | Montana | 1,050,493 | 128 | 12% |
| 20 | North Dakota | 755,393 | 93 | 12% |
Most common cities for resident services directors
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Barnstable Town | 3 | 7% | $79,149 |
| 2 | Winchester | 2 | 7% | $70,434 |
| 3 | Normal | 2 | 4% | $51,891 |
| 4 | Fleming Island | 1 | 4% | $72,040 |
| 5 | Fort Dodge | 1 | 4% | $41,264 |
| 6 | Falmouth | 1 | 3% | $79,408 |
| 7 | Ames | 1 | 2% | $41,690 |
| 8 | Arvada | 1 | 1% | $57,407 |
| 9 | Beaverton | 1 | 1% | $50,583 |
| 10 | Boca Raton | 1 | 1% | $73,769 |
| 11 | Bolingbrook | 1 | 1% | $52,469 |
| 12 | Atlanta | 1 | 0% | $67,354 |
| 13 | Baltimore | 1 | 0% | $71,116 |
| 14 | Boston | 1 | 0% | $73,850 |
| 15 | Fremont | 1 | 0% | $83,319 |
Resident Services Director job outlook: Expert opinions
Our panel of resident services director experts
AT Still University
Southern Oregon University
Winthrop University
AXIS Health System
SIU School of Medicine
What skills stand out on Resident Services Director resumes?
Letha Williams Ph.D.: My colleagues and I did a study a few years ago about the types of skills healthcare CEOs look for in health administration graduates and how well universities were in building those skills in graduates. The things that stood out most in terms of needed skills are: demonstrated ability to work in teams, depth of knowledge of the healthcare industry, and analytical skills. I believe these needs are only amplified by the pandemic.
Jacqueline Strenio Ph.D.
Assistant ProfessorSouthern Oregon University
Economics Affiliated Faculty, Healthcare Administration Affiliated Faculty, Gender, Sexuality, and Women’s Studies Program
What experience really stands out on Resident Services Director resumes?
Jacqueline Strenio Ph.D.: See Question 2.
What are the biggest trends we'll see in the Resident Services Director job market given the pandemic?
D. Keith Robbins Ph.D.: There will be a lull in January or February in all sectors as the efficacy of Covid vaccination protocols, availability, and willingness of significant proportions of the population to take the vaccine are assessed. Hospitality will continue to contract, and retailing will as well with the post-holiday slow down. There will be a tendency to delay hiring until the timing of the recovery in these sectors becomes clearer. May graduates should have a much better lag between graduation and "real job" startup. The degree to which traditional employers - in this region of the country that would be financial services and manufacturing - return to their brick and mortar offices or plants will determine their resurgence as employers.
What Resident Services Director skills would you recommend for someone trying to advance their career?
Karla Sluis: Graduates in all health fields should study the model of integrated healthcare and learn best practices for communicating and working with diverse providers outside their specific field. It would be helpful to study the approach to care for underserved populations, such as youth, seniors, LGBTQ, and migrant workers. An exploration of telehealth would be useful, including familiarity with various video chat platforms. Improving customer service skills is also helpful when Google Reviews can make or break a business reputation. Grads might also learn another language to better serve patients in their region. The app Duolingo is my personal favorite, and it's fun!
What general advice would you give to a Resident Services Director?
Karla Sluis: Your career will likely be a winding journey - not a single destination. You may end up in a totally different role than you thought you would. Follow your interests and be open to changing jobs. Be grateful for the experience you gain, and don't make the mistake of flaming or bad-mouthing an employer when you move on. Heal thyself! Remember self-care in this giving profession, and be mindful of your inner slave-driver. Take your lunch breaks, schedule your vacations, and practice what you preach with a healthy diet and exercise.
Teresa C. Smith MBA, PHR
Executive Director of Human ResourcesSIU School of Medicine
Office of Human Resources
What skills stand out on Resident Services Director resumes?
Teresa C. Smith MBA, PHR: Skills that stand out to me on resumes are solution building, collaboration, and an eagerness to learn. Communication is such a critical component of effectiveness, especially now. Given the pandemic, we have all had to learn to continue to connect in the midst of turmoil and disruption.