Residential director job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business. See below job description:
Job Specific Information:
The Time-Type:
Full time
Job Description:
• Responsible for major clinical and administrative responsibilities delegated by the VP of Operations as it pertains to behavioral, emotional, and medical issues associated with individuals with developmental disabilities/mental illness.• Responsible for the overall financial stability of assigned programs. Regularly review, analyze and make adjustments as needed for program sustainability.• Develops, plans, organizes, implements, and coordinates operations in a manner that promotes growth and achievement for individuals supported, staff, agency, community, and all other stakeholders.• Work with Quality Assurance Department to ensure the quality of programs, regulatory compliance, complaint resolution and use of best practices.• Develop and present training related to residential services and operations, ensuring staff meet regulatory training timeframes.• Maintain positive working relationships within the communities served, including individuals, families, staff, monitoring and licensing agencies, organizations, funders, funding sources and other stakeholders.• Report and share information with the Chief Operations Officer to ensure he/she is kept fully informed on the condition of the organization and important factors influencing it. Prepare high quality written reports which succinctly identify organizational outcomes.• Sets quantifiable goals, monitors work output, and evaluates results to ensure that departmental and organizational objective and operating requirements are met and are in line with the needs and mission of the organization.• Maintain trainings as required and requested• Demonstrate knowledge of emergency procedures and assist in crisis situations• Demonstrate knowledge of and comply with all agency policies and procedures• Complete all other relevant responsibilities assigned by the supervisor• Driving and travel may be required
Education:
Bachelors: Human Services (Required)
Certifications:
North Carolina Driver License (Valid) - NC Division of Motor Vehicles
Experience:
Developmental and Intellectual Disability Experience, Experience working in a residential environment
Qualifications:
1055995, Bachelors - Human Services, Developmental and Intellectual Disability Experience, Experience working in a residential environment, North Carolina Driver License (Valid) - NC Division of Motor Vehicles
Skills:
Ability to make independent decisions., Communicate, resolve issues effectively, Demonstrated ability to work with highly sensitive and confidential information and materials, Must have proficient interpersonal skills, Strong analytical skills, business acumen, communication, consultation, and integrity., Strong interpersonal, organizational, analytical, and communication skills,
Understand/communicate
sensitive subjects clearly

Title: Residential Director

Business: DD Residential

Location: Various

Schedule (external): Full-time (40 hours)

What you will do:

Supervision of staff. Create and deliver employee performance reviews that both recognize accomplishments and provokes skill growth. Lead supervision meetings, and ensures agenda and minutes are maintained.

Consistently monitors job performance of direct reports with close attention given to medications, appointments, documentation, and fiscal oversight. Completes audits and monitors action plans as needed.

Ensure that all individuals are treated with dignity and respect in accordance with Human Rights policies. Act as liaison and ensures constructive and collaborative communication with DDS Area offices, community resources, families / guardians, and other provider agencies. Meet regularly with Director 24 hour supports for supervision and review of pending issues. Consistently met all regulatory requirements from DDS Certification and Licensing including scheduled reviews. Manage and monitor all program spending and relief usage. Present status reviews at monthly budget meetings. Provide after hour back-up as scheduled. Ensure all required documentation and incidents are entered into HCSIS within required time frames.

Who you are:

You are a compassionate profession with your master's preferred and 2 years of experience with Developmental Disabilities population as well as current or prior supervisory experience. This is an ideal opportunity for a current Home/House Manager to continue their growth and development in a leadership role or a current supervisor with Developmental Disabilities experience. You have the ability to work within a team, as well as independently. You have advanced interpersonal, leadership, communication and organizational skills including proficient computer skills including the use of Microsoft Office Suite.

Who We Are:

A dedicated team of professionals who have chosen to join an organization with a forty year history of serving people with mental illness, developmental disabilities, brain injury and autism in the community. When we're not at work, we love to hike, bike, craft, read, shop and sing opera, among many other things! Our staff of 350 have range of interests and skills and we know you do too! We know that The Edinburg Center will mean as much to you as it does to us!

At work, we are psychiatrists, social workers, clinicians, nurses, behavior specialists, peer specialists, board certified behavior analysts, direct service staff and employment specialists.

What We Offer:

We offer an excellent benefits package for both full and part-time staff, including; health and dental(must work a minimum of 30 hours) vision, life, short and long term disability insurance as well as a 401(k) retirement savings plan. Paid time off benefits include vacation, personal, sick and holidays. To support ongoing professional development, we offer tuition reimbursement, conference, seminar, certification and specialized training funding, as well as free clinical supervision for licensure.

We think the best benefit we offer is the chance to learn from each other and we hope you will be willing to teach us as well.

Be YOU! We are committed to providing a welcoming, inclusive, and diverse environment for our employees and the people we serve. Persons from diverse backgrounds including women, communities of color, the LGBTQ community and people with disabilities are encouraged to apply.

Prior to filling an open position in the bargaining unit on a permanent basis, the Center shall post a notice of such opening at all sites for a period of seven (7) calendar days.

The Edinburg Center, Inc. is an Affirmative Action and Equal Opportunity Employer

Candidates who bring the strength of diversity are encouraged to apply.

Shift : Monday-Friday 9am-5pm (40 hrs)

Essential Duties and Responsibilities:

Hire, train and directly supervise Program Mangers to ensure that performance standards are upheld and that all individuals are working in accordance with agency requirements, mission, goals and principles.

1. Provide leadership to all staff by creating a positive work climate and creating a cohesive team environment.
2. Promote the professional growth of all staff through coaching, mentoring and continuous training.
3. Oversee the referral, intake, transfer, and discharge process for all assigned programs.
4. Ensure ongoing systems for measuring quality of services and compliance with DDS regulations, CARF and Bridgewell policies and procedures.
5. Ensure that services are maintained according to DDS, CARF and all applicable regulatory standards, and Bridgewell policies and procedures.
6. Develop, monitor, and ensure compliance with program budgets.
7. Build and maintain positive relationship with funding sources, community groups, families, and other service providers.

1. Participate in Bridgewell's Middle Management Group and other committees as assigned.
2. Provide interim program leadership during Program Director absence or vacancy.
3. Maintain all core training certifications including MAP certification.
4. Other duties as assigned.

Required Education/Experience:

1. Bachelor's degree in related field required.
2. A minimum of 3 years experience working with people with disabilities required: Master's degree preferred.
3. A minimum of 1 year of supervisory and team leadership experience required.

Required Skills/Knowledge:

1. Strong leadership, management and problem solving skills.
2. Demonstrated ability to develop and foster positive relationships with funding sources and community groups.
3. Excellent written and oral communication skills. Excellent organizational and problem solving skills.
4. Demonstrated ability to effectively manage an operating budget.
5. A minimum of intermediate level computer skills.
6. Valid Driver's license in the state of residence (MA or NH).

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. While performing the duties of this job, the employee is frequently required to climb stairs.
2. The employee must be able to lift and/or move up to 20 pounds.
3. The employee must have a normal range of eyesight with or without corrective lenses, and have a normal range of hearing with or without corrective equipment.