Residential program director job description

***As of 10/18/2021: Proof of COVID-19 vaccination card required for employment unless proof of exemption***
Our Mission:
Odyssey House goes beyond helping individuals beat drugs and alcohol. We help rebuild lives. There’s more to recovery than just getting clean. We help individuals get healthy again, too, with medical and dental care, fitness programs, support for mental health and more. Individuals can stay with their children while in treatment, while learning new life skills, so they can stay together and repair other broken relationships in their lives. We provide educational and work skill trainings, outpatient services and available housing assistance, so individuals can step back into real life with a real future.
If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real.
In addition to competitive salaries, Odyssey House offers our Program Directors:
A 35-hour work week (as opposed to a 40-hour work week) Vacation Plan and Holiday Schedule Life Insurance Medical Insurance (Two Plans) Dental and Vision Insurance Additional Insurance Coverages (hospitalization, accidental, critical illness coverage) Long-Term & Short-Term Disability Flexible Spending Account/Health Reimbursement Account 403(b) Plan Corporate Counseling Associates (CCA) EAP benefit Ability Assist Counseling Services (through The Hartford) Commuter Benefits Educational Assistance Programs Special shopping discounts through ADP Marketplace and PlumBenefits RUFit?! Fitness Program Legal Assistance through ARAG Optum Financial Service through ConnectYourCare Benefit Advocacy Center through Gallagher
Who Our Program Director Is:
You aspire to work within a leadership role and provide guidance/direction in the Residential Clinical Treatment Industries because of your experience working with OASAS funded programs. You lead by example when establishing goals and policies; implementing procedures; supervising the delivery of all clinical services and assuring that performance targets are attained. You pride yourself on being thorough, detail oriented, organized, strategic and forward thinking while being able to time manage within a high level of proficiency. You are a collaborative team leader who is passionate about engagement within the residential treatment services industry, who believes in a, "no task is too small", mentoring approach when leading a team. Your managerial style approach toward interviewing, hiring and orienting staff into your team creates an empowering and positive culture, which makes you want to come to work every day. Being on-call and working a flexible schedule (which may include working nights, weekends or holidays when needed) doesn’t bother you.
What Our Program Director Needs:
Master’s Level Clinical Degree preferred. Bachelor’s Degree and five (5) years administrative or clinical experience working with target population required. Two (2) years experience in administration and one year in a clinical, mental health, housing or chemical dependency setting required. Qualified Mental Health Professional (e.g. LCSW, LMSW, LMHC, CRC, Ph.D., MSN, CASAC etc.) required. Proficiency with computer operation (Microsoft Word, Excel, Electronic Health Record and Outlook
Recruiting for the following locations:
George Rosenfeld Center for Recovery
13 Hell Gate Circle
New York, NY 10035
Odyssey House Lafayette Avenue
1264 Lafayette Avenue
Bronx, NY 10474

Family Re-Entry Community Residence
1328 Clinton Avenue, Suite 1A
Bronx, NY 10456
Odyssey House Leadership Center
309-311 6th Street
New York, NY 10003


Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

New Hire Sign on Bonus: $2,500

The primary objective of the position is to ensure responsive, effective residential supports to individuals with disabilities and to lead the staff team in creating an atmosphere that places individual respect, dignity and empowerment above all else. This position is responsible for the day-to-day operations of assigned residence with the goal of maintaining and enhancing the quality of program services offered. Responsible for the day-to-day operations of all aspects of the assigned residence and for the creation, implementation and on-going follow-up related to the Individualized Service Plan (ISP), Purchase Order (PO), and other annual planning tools for each resident receiving service. This process includes utilizing person-centered approach to engage individuals and their support circles to develop plans that accurately reflects and meets their needs; creating and submitting plans in compliance with related regulations; appropriately engaging stakeholders to promote the provision of Supports as defined in the ISP, monitoring the delivery of services, and serving as an advocate to the individuals. These operations include ensuring staff are well trained; proper management of resident finances; medications, appointments, personal needs etc.; and maintenance of programmatic budgets.

Responsibilities

1. Responsible for the overall day- to- day operations of the assigned residence including but not limited to:a. Physical, psychological, and emotional health and safety of the residents.b. To ensure that all individuals are treated with respect, dignity and support to take as much control as possible over routine activities in their home.c. To teach, assist and support individuals in the community and at home so that the individual is able to learn, and master skills that enable them to enhance their status by assuming socially valued roles.d. To support each individual's existing relationships and increase their networks of friends and acquaintances.e. To ensure that all individuals supported to explore and express their interest for community membership.f. To participate in individual advocacy systemg. To assist to maintain neatness and cleanliness of the individuals environment including but not limited to their bedroom, common area, kitchen bathroom etc.h. To maintain regular contact and positive relationships with the individual's family members/guardians, which includes providing status updates in an agreed upon time frame, scheduling visits, and acting as a positive liaison between family/guardian and the residential program.i. To maintain regular contact and positive relationships with work program staff.2. Demonstrates effective communication skills and sound professional judgement.a. Actively participates in improving communication with participants by learning, encouraging, and actively utilizing an individual's modes of communicationb. Conducts participant assessments and reassessments to identify individual's needs and desires through formal tools and various personal contacts, including face-to-face interactions.c. Provides feedback to team members and/or supervisors as to effectiveness of individual plans.d. Oversees and promotes ongoing positive communication with members of the Interdisciplinary Team to ensure continuity of services.3. Support Coordinationa. Develops Individualized Support Plans for participants in conjunction with the individual, their guardian(s) as applicable, persons of importance to the individual, and their comprehensive/interdisciplinary care team.b. Develops goal, objectives, strategies, and guidelines based upon the needs and interests of the individual, as determined by the individual and the Interdisciplinary Team.c. Informs participants and their families of available community services and refers participants to agencies providing such services, as necessaryd. Coordinates ancillary services provided within agency and in the community as needed/appropriate.e. Schedules and ensures appropriate completion of the Supports Intensity Scale (SIS).f. Lead the appeals process as needed.g. Completes referrals for service areas, maintaining a comprehensive knowledge of service resources available within the agency and community.h. Monitors service outcomes, modifying service delivery strategies with the interdisciplinary team, individual, and other stakeholders as needed.i. Serves as a liaison between individuals, service providers, the agency, family, guardians, social caseworkers, etc.j. Recognizes that people's need for support changes as their life circumstances change and adjust4. Staff Supervision and Program Leadershipa. Assures all staff are properly trained with current documentation/certifications on file, including the orientation of all new hires.b. Process' programmatic-level human resources functions including oversight of leave of absence requests, payroll, staff developments, training compliance, etc.c. Monitors documentation in participant records to assure compliance with department and other regulations.d. Schedules and conducts monthly staff meetings, quarterly meetings, and other team meetings to review participant plan of care.e. Assist with actively promoting and positively role modeling the philosophy, mission and core values of the organization.i. Treat individuals served, associates, guests, and other stakeholders in a respectful and dignified manner.f. To take a leadership role in advocacy with and on behalf of individuals.g. To take a leadership role in supporting the accomplishments of the individual's goals.h. To facilitate teamwork between all team members via open professional communication, sharing responsibilities and positive, constructive attitude.i. To participate in the ongoing on-site trainings and supervision of program staff.j. Ensures that staff treats people with respect and listens carefully to them to best honor their choices, privacy, refusals, and rituals while also providing appropriate safeguards.5. Administrative Dutiesa. Performs work in compliance with Human Rights regulation andmaintains confidentiality and HIPAA compliance.b. Manage participant's funds, and operational budgets.c. Participate in Incident Review process as assigned.d. Ensure that billable services are accurately documented and reconciled by deadlines.e. Plan and schedule staff, maintain staffing budgets and monitor services for the individuals.f. Ensure all Rhode Island/Seven Hills policies and licensing regulations are being met within the program.g. Ensure that the union contract is followed.h. Ensures that all required regulations are met.i. Contributes to the positive morale by representing the agency through professional communication andinteractions.j. Participate in On Call responsibilities as assigned.k. Maintain all required certifications such as medication administration, First Aid & CPR, Safety-Care etc.l. To successfully complete required training in a timely mannerm. To assist in maintaining/tracking program staff required certifications.n. To perform additional duties as required or assigned.6. Crisis Managementa. Responds effectively to potential safety hazards and emergencies. Maintain a clean, orderly, and safe environment by being respectful of property and equipment. Follow proper maintenance and safety protocols.b. To initiate contact with supervisors as needed in the event of concerns and/or crises (i.e., Residential Director, Area Director etc.).c. Models therapeutically appropriate support strategies

Additional Responsibilities

Safeguards sensitive and confidential data.Actively promote all Seven Hills' policies and procedures, the site's program specific policies and procedures and the regulations governing the program.May provide direct support of individuals, in event of emergent situations or lack of adequate staffing.Other duties as assigned.

Qualifications

1. Commitment to assisting people with developmental disabilities to participate fully in the life of their community2. Ability to work as part of a team: positive and constructive.3. Prior management experience preferred4. Basic computer literacy/proficiency preferred.5. Bachelor Degree Required6. Valid driver's license with acceptable driving history.7. Able to communicate effectively verbally, non-verbally, visually, and in writing.8. Basic budgeting and mathematical skills.9. Proven ability to demonstrate tact, good judgment, and initiative in interactions with participants, peers, family members, the general public, and other stakeholders.10. Able to work with minimal supervision.11. Minimum of one (1) year of supervisory experience preferred.12. Safety Care Master Trainer, or take course within 6 months of hire.

13. Covid Vacinnation is required.

California MENTOR, a member of the Sevita family, provides services for adults and children with intellectual and developmental disabilities and other complex challenges, including autism spectrum disorders.

Program Director for Adult Residential Facility (ARF) Please note : This role requires proof of COVID-19 vaccination for eligibility.

Our mission at Sevita is to create a world where every person has the right to live well. As a Program Director for Adult Residential Facility (ARF) at California MENTOR, a member of the Sevita family, you'll provide assistance and strategies to the individuals we serve to help them live well in their community and environment. Each day, the connections you make and the compassion you bring make a difference in the lives of our participants. You'll work alongside a dedicated team of clinical staff and supportive supervisors, while you grow your career. Annual Salary: $62,400 THRIVE AS A PROGRAM DIRECTOR AT SEVITA. EACH DAY, YOU'LL

+ Manage the day-to-day operations of one to four programs in a community including organization and implementation of direct supports, person-centered planning, and implementation, health care, advocacy, stakeholder relations, regulatory compliance, recruiting, retention, staffing, training, safety, financial management, and maintenance of the physical environment.
+ Manage program staff members including performance evaluations, scheduling, and orientation.

+ Make recommendations and/or decisions on employee hires, transfers, promotions, salary changes, corrective action, and terminations.

+ Manage the implementation of program planning; monitor delivery of services and supports; ensure services are consistent, engaging, and relevant to the individuals served.

+ Must be available on-call to support staff, find coverage or cover shifts as needed.

WHAT YOU'LL BRING TO SEVITA AS A PROGRAM DIRECTOR

+ Bachelor's degree and two to three years of related experience in the Human Services Industry preferred.

+ An equivalent combination of education and experience

+ Current driver's license, car registration, and auto insurance

+ Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines

+ Effective communication skills to manage relationships

+ A reliable, responsible attitude and a compassionate approach

EVERY PERSON DESERVES A FULFILLING CAREER

+ Competitive Pay: Full benefits package for employees working 30+ hours/week, including a 401(k) with a 3% company match

+ Time Off: Paid time off plus holiday pay to recharge so you can be your best at work

+ Network of Support: Supervisors who care deeply about the participants and your wellbeing

+ Job Security: A stable job at an established, growing company

+ Learning & Development: We invest in your development and provide the tools and training you need to have a fulfilling career

We have a rewarding work environment with awesome co-workers - come join our team - Apply Today!

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve.Equal Opportunity Employer, including disability/vets

The Mentor Network is pleased to be an equal employment employer Women/Minorities/Veterans/Individuals with Disabilities