How To Become A Retail Mortgage Processor: What It Is and Career Path

What is a retail mortgage processor and how to become one

Updated January 8, 2025

3 min read

There is more than meets the eye when it comes to being a retail mortgage processor. For example, did you know that they make an average of $15.97 an hour? That's $33,218 a year! Between 2018 and 2028, the career is expected to grow -3% and produce -38,500 job opportunities across the U.S.

ScoreRetail Mortgage ProcessorUS Average

Salary

2.6

Avg. Salary $33,218

Avg. Salary $59,228

Stability level

8.6

Growth rate -3%

Growth rate 0.3%

Diversity

8.2

Race

American Indian and Alaska Native 0.40%

Asian 6.53%

Black or African American 13.02%

Hispanic or Latino 15.77%

Unknown 4.23%

White 60.05%

Gender

female 77.46%

male 22.54%

Age - 41

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 41

Stress level

8.6

Stress level is very high

7.1 - high

Complexity level

6.9

Complexity level is challenging

7 - challenging

Work life balance

5.2

Work life balance is fair

6.4 - fair

Key steps to become a retail mortgage processor

Explore retail mortgage processor education requirements

Most common retail mortgage processor degrees

Bachelor's

38.6 %

High School Diploma

29.0 %

Associate

18.6 %

Start to develop specific retail mortgage processor skills

Skills	Percentages
Customer Service	30.12%
FHA	9.61%
Va	9.61%
Sales Floor	9.21%
Appraisal Reports	9.12%

Complete relevant retail mortgage processor training and internships

Accountants spend an average of 1-2 years on post-employment, on-the-job training. New retail mortgage processors learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a retail mortgage processor based on U.S. Bureau of Labor Statistics data and data from real retail mortgage processor resumes.

Research retail mortgage processor duties and responsibilities

Manage applicant s mortgage applications from origination to closing, ensuring service excellence and adhering to federal and compliance guidelines
Process FNMA, FHLMC, and non-confirming loans.
Process, close, and fund conventional and FHA loans in California, Florida, Maryland, and Texas.
Function as a liaison between the borrower/ loan officer and the processing center to satisfy all conditions on FHA loans.

Prepare your retail mortgage processor resume

When your background is strong enough, you can start writing your retail mortgage processor resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a retail mortgage processor resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable retail mortgage processor resume templates

Build a professional retail mortgage processor resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your retail mortgage processor resume.