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Rural letter carrier skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical rural letter carrier skills. We ranked the top skills for rural letter carriers based on the percentage of resumes they appeared on. For example, 36.1% of rural letter carrier resumes contained delivery sequence as a skill. Continue reading to find out what skills a rural letter carrier needs to be successful in the workplace.

10 rural letter carrier skills for your resume and career

1. Delivery Sequence

A delivery sequence is the procedure of mail delivery either online or offline.

Here's how rural letter carriers use delivery sequence:
  • Sorted mail in delivery sequence for the assigned route and loaded mail in vehicle for delivery.
  • Arrange mail in delivery sequence for optimal use of time.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how rural letter carriers use customer service:
  • Provided excellent customer service and maintained dignity of government regulations.
  • Delivered mail, mailed packages, sold all manner of Postal products, provided customer service, answered customer questions.

3. Postal Service

A postal service is a service in which messages - letters, parcels, or packages - are sent by post to all recipients in the same country or abroad. The goal is to provide the nation with a universal, reliable, and affordable mail service.

Here's how rural letter carriers use postal service:
  • Performed the duties of a mobile Post Office, per the description from the United States Postal Service.
  • Sell of postal service products, goods and services.

4. COD

COD is an acronym for Chemical Oxygen Demand and is a test carried out to determine the amount of oxygen required to oxidize the organic matter inherent in water. It's also the measure of the degree of oxidation that will occur during the reaction and the amount of organic matter present in the water sample.

Here's how rural letter carriers use cod:
  • Collected money and delivered COD mail.
  • Collect money for postage-due and COD fees and obtain signed receipts for registered, certified, and insured mail.

5. Mail Security

Here's how rural letter carriers use mail security:
  • Set up routes and loaded LLV truck for delivery; provided mail security and confidentiality at all times.
  • Prepared mail for forwarding and followed records of change of address information, and provided for mail security at all times.

6. Mail Routes

Here's how rural letter carriers use mail routes:
  • Turned in money and receipts collected along mail routes and signed for cash-on-delivery and registered mail before leaving the post office.
  • Attended customers' needs on a 500+ stop rural mail route.

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7. USPS

Here's how rural letter carriers use usps:
  • Provided professional interaction and friendly enthusiasm with USPS customers to establish total customer satisfaction was implemented.
  • Operated and maneuvered a USPS delivery vehicle through residential traffic.

8. Delivery Route

Delivery route means the departure of a residential delivery vehicle from the ATC dispensary to certain delivery addresses until the vehicle is returned to the ATC dispensary.

Here's how rural letter carriers use delivery route:
  • Applied knowledge of road layouts and delivery routes to facilitate efficient division of an unexpectedly increased workload between co-workers.
  • Position required attention to detail, dependability and initiative to learn new delivery routes.

9. Delivery Orders

A delivery order is a document that is issued to confirm the transportation of a product or cargo to another party. Delivery orders are generally issued by the product owner, sender, or shipment carrier. It is a non-negotiable document and only acts as a product release confirmation from the sender.

Here's how rural letter carriers use delivery orders:
  • Sorted and cased mail into delivery order, plus packages, took to route and delivered to over 700 customersdaily.
  • sorted and correlated mail into delivery orderdelivered mail and parcels accurately inside office work

10. Business Establishments

Here's how rural letter carriers use business establishments:
  • Deliver mail to residences and business establishments along specified routes.
  • Transported federal mail to residences and business establishments.
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List of rural letter carrier skills to add to your resume

Rural letter carrier skills

The most important skills for a rural letter carrier resume and required skills for a rural letter carrier to have include:

  • Delivery Sequence
  • Customer Service
  • Postal Service
  • COD
  • Mail Security
  • Mail Routes
  • USPS
  • Delivery Route
  • Delivery Orders
  • Business Establishments

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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