How To Become A Salesforce Consultant: What It Is and Career Path

What is a salesforce consultant and how to become one

Updated January 8, 2025

4 min read

The world of customer service is changing rapidly as technology develops. More and more companies are turning to tools such as Salesforce to streamline the process of managing client relations, but not all business people are savvy with the latest software. That is where the role of the Salesforce consultant comes in.

The Salesforce consultant helps businesses make the most out of their usage of Salesforce, a customer relationship management platform. The consultant swoops in and identifies problems in current practice, automates workflow processes to provide faster service, and educates clients on the best way to use Salesforce. They need to have an excellent knowledge of both business practices and Salesforce technology as well as excellent communication skills and lots of patience.

Many Salesforce consultants have bachelor's degrees, experience working with Salesforce, and even special certificates from the Salesforce company itself. That's a lot of preparation; however, more and more companies are relying on Salesforce to do business, so the demand for people who know the platform well will increase.

ScoreSalesforce ConsultantUS Average

Salary

7.5

Avg. Salary $97,338

Avg. Salary $59,228

Stability level

5.3

Growth rate 9%

Growth rate 0.3%

Diversity

5.3

Race

American Indian and Alaska Native 0.19%

Asian 25.37%

Black or African American 8.50%

Hispanic or Latino 9.59%

Unknown 4.91%

White 51.44%

Gender

female 32.18%

male 67.82%

Age - 42

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 42

Stress level

5.3

Stress level is manageable

7.1 - high

Complexity level

8.6

Complexity level is advanced

7 - challenging

Work life balance

4.8

Work life balance is fair

6.4 - fair

Key steps to become a salesforce consultant

Explore salesforce consultant education requirements

Most common salesforce consultant degrees

Bachelor's

77.9 %

Master's

18.2 %

Associate

2.1 %

Start to develop specific salesforce consultant skills

Skills	Percentages
Apex	9.69%
Cloud	8.26%
Workflow Rules	5.73%
Custom Objects	4.80%
SFDC	4.58%

Complete relevant salesforce consultant training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New salesforce consultants learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a salesforce consultant based on U.S. Bureau of Labor Statistics data and data from real salesforce consultant resumes.

Gain additional salesforce consultant certifications

Salesforce consultant certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific salesforce consultant certification, having one may help you stand out relative to other applicants.

The most common certifications for salesforce consultants include Salesforce Certified Platform Developer I and Salesforce Certified Administrator (SCA).

More About Certifications

Research salesforce consultant duties and responsibilities

Evaluate new PeopleSoft functionality and suggest system enhancements to achieve optimum system performance and to streamline processes.
Create mobile applications with Salesforce1 mobile app features and used HTML and JavaScript to create the interface.
Develop SFDC customize reports and dashboards base on business requirements.
Attend monthly QA meetings at several nursing homes.

Prepare your salesforce consultant resume

When your background is strong enough, you can start writing your salesforce consultant resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a salesforce consultant resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable salesforce consultant resume templates

Build a professional salesforce consultant resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your salesforce consultant resume.