How To Become A Scheduling Agent: What It Is and Career Path

What is a scheduling agent and how to become one

Updated January 8, 2025

2 min read

There is more than meets the eye when it comes to being a scheduling agent. For example, did you know that they make an average of $16.96 an hour? That's $35,269 a year! Between 2018 and 2028, the career is expected to grow -8% and produce -286,900 job opportunities across the U.S.

ScoreScheduling AgentUS Average

Salary

2.8

Avg. Salary $35,269

Avg. Salary $59,228

Stability level

7.9

Growth rate -8%

Growth rate 0.3%

Diversity

4.5

Race

American Indian and Alaska Native 0.78%

Asian 7.13%

Black or African American 9.32%

Hispanic or Latino 12.72%

Unknown 4.43%

White 65.61%

Gender

female 71.24%

male 28.76%

Age - 49

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 49

Stress level

7.9

Stress level is high

7.1 - high

Complexity level

8.9

Complexity level is advanced

7 - challenging

Work life balance

4.1

Work life balance is poor

6.4 - fair

Key steps to become a scheduling agent

Explore scheduling agent education requirements

Most common scheduling agent degrees

Bachelor's

40.8 %

High School Diploma

22.4 %

Associate

18.4 %

Start to develop specific scheduling agent skills

Skills	Percentages
Inbound Calls	17.97%
Appointment Scheduling	16.04%
Patients	13.62%
Data Entry	13.21%
Medical Terminology	10.30%

Complete relevant scheduling agent training and internships

Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New scheduling agents learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a scheduling agent based on U.S. Bureau of Labor Statistics data and data from real scheduling agent resumes.

Research scheduling agent duties and responsibilities

Manage clinic visit schedules, rehabilitation conferences, medical exams, trial appearances, depositions, etc.
Verify establish patients demographic information and insurance verification.
Exercise security and privacy measures in accordance with HIPAA to protect patient information.
Document patients information/medical history, answer patients questions regarding preparation for appointments, issues and reschedules following order/referrals as written.

Prepare your scheduling agent resume

When your background is strong enough, you can start writing your scheduling agent resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a scheduling agent resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable scheduling agent resume templates

Build a professional scheduling agent resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your scheduling agent resume.