Post job

Explore jobs

Find specific jobs

Explore careers

Explore professions

Best companies

Explore companies

OverviewJobsSalaryResume

Skills

What They DoEducationCertificationsDemographicsJob DescriptionHow To HireBest CompaniesBest StatesBest CitiesRemote JobsJob OutlookComparePart Time jobsEntry Level jobsFull Time jobsWork From Home jobs
zippia ai icon

Automatically apply for jobs with Zippi

Upload your resume to get started.

Scheduling manager skills for your resume and career

Updated January 8, 2025
5 min read
Scheduling manager example skills
Below we've compiled a list of the most critical scheduling manager skills. We ranked the top skills for scheduling managers based on the percentage of resumes they appeared on. For example, 12.9% of scheduling manager resumes contained patients as a skill. Continue reading to find out what skills a scheduling manager needs to be successful in the workplace.

15 scheduling manager skills for your resume and career

1. Patients

Here's how scheduling managers use patients:
  • Trained employees across hospital in patient satisfaction and building Patients as Customers relationships
  • Supervised the all patient schedulers that processed incoming/outgoing patients.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how scheduling managers use customer service:
  • Communicated product availability to Customer Service Representatives.
  • Communicate forecast to corporate/sales/planning/customer service personnel.

3. Schedule Changes

Here's how scheduling managers use schedule changes:
  • Ensured Nursing HPPD was at the appropriate budgeted level and volume-adjusted schedule changes made while balancing optimal utilization of employees.
  • Communicated with both officers and clients, maintaining both are informed of any schedule changes.

4. Excellent Interpersonal

Here's how scheduling managers use excellent interpersonal:
  • Maintained excellent interpersonal and communication skills that complement proven creative problem solving capabilities.

5. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how scheduling managers use human resources:
  • Worked closely with the department of Human Resources to ensure appropriate and required business operations and regulations.
  • Coordinated with Human Resources to ensure timely completion and submission of competency assessments and performance evaluations.

6. Patient Appointments

Here's how scheduling managers use patient appointments:
  • Schedule patient appointments using computerized scheduling, answer insurance and billing questions, and oversee patient account management.
  • Monitor fax request forms and wait list to ensure timely processing of requests from referring physicians to schedule patient appointments.

Choose from 10+ customizable scheduling manager resume templates

Build a professional scheduling manager resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your scheduling manager resume.

7. Excellent Organizational

Here's how scheduling managers use excellent organizational:
  • Demonstrated excellent organizational and problem solving capabilities.
  • Handled excellent organizational skills to effectively handle multiple tasks.

8. Booking

Here's how scheduling managers use booking:
  • Assist passenger booking, cancelling and rebooking ticket.

9. Scheduling Software

Scheduling Software just like the name implies is software used to schedule appointments and bookings for business executives and employees alike. The software is also known as appointment scheduling software or a meeting scheduling tool. With the help of this software, professionals can manage their schedules effectively without mixing things up.

Here's how scheduling managers use scheduling software:
  • Used HomeTrak scheduling software to manage each client/caregiver schedules which consisted of heavy data-entry.
  • Collaborated closely with systems analysts to enhance scheduling software performance.

10. Customer Satisfaction

Here's how scheduling managers use customer satisfaction:
  • Developed a PC based scheduling system, for managing inventory turns while insuring product availability, and customer satisfaction.
  • Coordinated with sales and shipping for optimal customer satisfaction, including organizing international shipments to our customers.

11. Critical Path

A critical path is the longest estimated sequence of interrelated activities from the beginning to the end of the project that must be completed on time to ensure that the project is completed by the due date. The critical path indicates the minimum estimated time it will take to complete the entire project within a project schedule.

Here's how scheduling managers use critical path:
  • Identified shortcomings with contractor performance that deviated from schedule claims that affected critical path and expected deliveries.
  • Facilitate Trade Partner orientation on critical path scheduling.

12. Emergency Situations

Here's how scheduling managers use emergency situations:
  • Maintained site coverage at all times, including tracking time off requests, emergency situations, call-offs and absences.
  • Respond to emergency situations at customer locations and assist site staff as needed.

13. Primavera

Primavera is a business project portfolio administration software. It includes risk analysis, project management, scheduling, opportunity management, collaboration, resource management, and control capabilities. It integrates seamlessly with other business software such as Oracle and SAP's ERP systems. Primavera has been targeted to effectively compromise digital business assets through fixable software security flaws.

Here's how scheduling managers use primavera:
  • Performed project level integration of all schedules developed by SNF sub-project schedulers, implemented Primavera (P3) database administration.
  • Implemented LoadSpring hosting environment for Primavera across several companies and served as administrator.

14. Timekeeping

Here's how scheduling managers use timekeeping:
  • Maintained, improved and implemented extensive filing systems for payroll, schedules, timekeeping, client, training and personnel files.
  • Maintained timekeeping, payroll and billing for 200 employees with 100% accuracy.

15. Project Management

Here's how scheduling managers use project management:
  • Reported daily to project management with accurate up dates of expected material deliveries to minimize impact on production schedules.
  • Provide project management support to internal and external customers to all levels of management.
top-skills

What skills help Scheduling Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of scheduling manager skills to add to your resume

Scheduling manager skills

The most important skills for a scheduling manager resume and required skills for a scheduling manager to have include:

  • Patients
  • Customer Service
  • Schedule Changes
  • Excellent Interpersonal
  • Human Resources
  • Patient Appointments
  • Excellent Organizational
  • Booking
  • Scheduling Software
  • Customer Satisfaction
  • Critical Path
  • Emergency Situations
  • Primavera
  • Timekeeping
  • Project Management
  • Data Entry
  • Team Work
  • Project Controls
  • Open Positions
  • Labor Management
  • PowerPoint
  • Logistics
  • PTO
  • Production Schedules
  • ISO
  • Cpm
  • Master Schedule
  • Hppd
  • Direct Reports
  • Scheduling Process
  • On-Time Delivery
  • Collective Bargaining
  • Corrective Action
  • Earned Value Management
  • MRP
  • Construction Schedule
  • Disciplinary Actions
  • Schedule Appointments
  • Inventory Control
  • Medicare
  • Insurance Verification
  • HIPAA
  • Customer Orders
  • Scheduling System
  • IMS
  • Inventory Management
  • Medicaid
  • Work Breakdown Structure

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse office and administrative jobs