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Seacoast Bank jobs in Vero Beach, FL - 72 jobs

  • Senior Loan Customer Service Specialist

    Seacoast Bank 4.9company rating

    Seacoast Bank job in Stuart, FL

    Loan Customer Service Specialist serves as the primary point of contact for customers regarding loan inquiries, payments, and account servicing. This role ensures exceptional customer experience by providing accurate information, resolving issues promptly, and maintaining compliance with company policies and regulatory requirements. Responsibilities also include addressing customer escalations and managing administrative functions including customer research requests and processing loan payment transactions, payoffs, maintenance, and disbursements. The associate is responsible for providing support to other associates, documenting procedures, research and correct issues. Consistently gains the confidence and trust of others through honesty, integrity, and authenticity. ESSENTIAL DUTITIES AND RESPONSIBILITIES: Respond to inbound calls and emails from customers regarding loan accounts, payment options, payoff requests, and general inquiries. Providing a high level of customer service to internal and external customers with operational integrity. Provide clear and accurate information about loan terms, interest rates, payment schedules, and account status. Assist customers with troubleshooting online payment systems and account access issues. Process payment arrangements, payoff quotes, and account updates in accordance with company policies. Document all customer interactions in the system accurately and timely. Escalate complex issues to appropriate departments while maintaining ownership until resolution. Ensure compliance with federal and state lending regulations, privacy laws, and internal procedures. Meet or exceed performance metrics including call quality, response time, and customer satisfaction scores. De-escalate customer calls as needed. Operational Functions Process payments and payoffs including reversing of payments and other corrections as needed; track and process E-forms; automatic & ACH payment setups; work the Unapplied, NACHA, ACH, Autopay, and Posting Reject report daily, researching via on-line check imaging system. Reviews paid loans report and remove paid loans from the CoreLogic flood and tax tracking Reconcile and process transactions necessary to mark sold loans as transferred in IBS. Perform non-accrual, charge off, OREO and risk rating changes as instructed by authorized individuals. Reconcile and process incoming purchased loan pool remittance funds for all loan pools. Answer external customer and in-house inquiries regarding loan operations functions while always keeping customer service a priority. Prepare written correspondence, in response to customer inquiries, whenever applicable. Sort and distribute all system generated reports; mails loan notices; scans loan documents and ensure that data is properly stored in appropriate digital storage folders; Collects, sorts and distributes, as applicable, all Loan Operations incoming mail. Adherence to established policies and procedures; Create and amend assigned procedures immediately upon notification of change, addition or declination Ensure adherence to AML/BSA requirements, operational procedures, audit procedures, risk/control expectations, dual control, security, Business Continuity, and all other regulated banking requirements. Provide guidance, assistance and mentoring to junior specialists. EDUCATION and/or EXPERIENCE: High school diploma or equivalent; associate degree preferred. 5+ years of experience in customer service, with a minimum or 3 years in banking or loan servicing experience. Call Center experience a plus. Strong communication and problem-solving skills. Ability to work in a fast-paced environment and manage multiple priorities. Proficiency in Microsoft Office and loan servicing systems. Knowledge of consumer lending regulations (FDCPA, RESPA, SCRA, MLA, IRS 1099 reporting etc.) is a plus. Core Competencies: Customer-focused mindset with strong interpersonal skills. Attention to detail and accuracy in data entry. Ability to handle sensitive information with confidentiality. Team-oriented and adaptable to change. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1
    $37k-42k yearly est. 3d ago
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  • Fraud Analyst (Temporary)

    Seacoast Bank 4.9company rating

    Seacoast Bank job in Stuart, FL

    can be located at any Seacoast Bank office within the state of Florida. This is a temporary employment opportunity. Responsible for assisting with fraud and security related initiatives by providing support to the Bank's Fraud/Security Manager through identification, research, tracking, reporting, and resolution of fraud related issues. Maintain awareness of new and amended regulations and assesses their impact to the bank. Remain current on fraud related matters as they relate to bank operations, through ongoing training and development programs. Assist in the overall operations of the department and program oversight. ESSENTIAL DUTIES AND RESPONSIBILITIES: Investigate, review and analyze cases of fraud, examining data to ensure compliance with internal Policies and Procedures and external regulations, verifying information, and review paperwork for accuracy. Set up fraud files and enter into tracking system. Follow-up with management from responsible area for explanations and discussions for appropriate action, to include approving or denying claims and/or possible account closure. Assist in the review and decisioning of the various alert solutions to ensure proper steps are taken to mitigate losses. Provide follow-up with daily charge backs for counterfeits, kiting, forgeries and negative accounts to minimize existing and future losses. Work with management to identify incidents/trends and utilize fraud loss scenarios to develop and/or provided training for Bank staff. File criminal charges within the appropriate jurisdictions and take civil action through legal means. Attend court as necessary to represent bank. Provide reports and status updates on recovery and fraud investigations. Support reporting charged off checking accounts to Chex Systems based on SNB reporting guidelines and post recoveries. Investigate and resolve any disputes. Manage the daily E-Funds report to review previous days Chex Systems inquiries on new accounts for fraud alerts, identity manipulation and communicate with branches for follow-up. Provide direction and support to customers, non-customers and bank personnel with fraud claim and identity theft complaints or concerns. Investigate process and partner with the U.S. Secret Service on counterfeit cash received. Monitor suspected scams and notify branch personnel to mitigate loss. Identify and escalate potential loss prevention and/or compliance issues to Senior Management. Review Digital deposits, ATM alerts and Fraud alerts; place holds accordingly and escalate to minimize losses. Review and process charged off checking accounts for branches based on established guidelines and approvals. Assist branches by providing video/images and providing support with surveillance system requirements and requests including providing images to branch personnel and law enforcement regarding security related situations. Administer user rights for Campus building access system Raise Loss Prevention Awareness and be proactive, continually seeking best practices in all aspects of loss prevention. Assist Security Officer in investigating disturbances such as bank robberies, alarm calls, unlawful intrusion, and property damage. Coordinate activities with law enforcement and emergency response during alarms and ensure proper follow through including criminal prosecution when applicable. Keeps Security Officer informed of all incidents. Responsible for reviewing security related reports. Assist in the development of procedures to manage, prevent, and recover: charge backs, charged off checking accounts, debit card fraud, check fraud, forgeries, counterfeit, employee theft and identity theft. Adhere to Seacoast Bank's Code of Conduct. EDUCATION and/or EXPERIENCE: High School graduate plus 2 year degree; 4 year degree preferred. 3 to 5 years' experience in working in a bank or law enforcement environment preferred. Minimum of 2 years Loss Prevention experience. Experience of working in an environment requiring detail input and review. Requires a high level of general banking knowledge, including familiarity with branch and operations policy and procedures. Strong analytical, communications and decision-making skills. Thorough knowledge of applicable laws and regulations. Ability to read, analyze and interpret governmental regulations and regulatory guidance. Well organized with the ability to manage multiple tasks and priorities. Excellent written and verbal communication skills. Strong research skills. Ability to deal with problems involving several concrete variables in standardized situations. PC proficiency with Microsoft Office products including Word and Excel and knowledge of Database and Internet software. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1
    $47k-77k yearly est. 11d ago
  • Director of Real Estate Strategy & Facilities

    Seacoast Bank 4.9company rating

    Seacoast Bank job in Stuart, FL

    Job Description The Director of Real Estate Strategy & Facilities is an accomplished, results-driven executive responsible for shaping and executing Seacoast's real estate and facilities strategy. The role combines strategic leadership with disciplined operational execution to ensure the Bank's physical footprint supports business objectives, workforce strategy, regulatory requirements, and long-term scalability. The Director oversees the Bank's planning, governance, and delivery of real estate initiatives including branch expansions and consolidations, acquisitions, real estate development and renovation initiatives, space planning, facilities optimization and other related projects. With a focus on supporting the Bank's growth and evolving operating model, the role partners closely with executive leadership across the Bank to drive disciplined, enterprise-aligned outcomes. The Director leads a multidisciplinary team of approximately 20 professionals across the Facilities and General Services team, and is accountable for creating structure, clarity, and ensuring performance across the function. ESSENTIAL DUTIES AND RESPONSIBILITIES: Real Estate Strategy & Transactions Leads the development and execution of Seacoast's real estate strategy, ensuring alignment with organizational goals, operational needs, and long-term growth plans. Provides strategic oversight and direction for real estate transactions and negotiations, including leases, renewals, acquisitions, and dispositions, working in close partnership with internal and external subject-matter experts. Evaluates and recommends real estate opportunities that optimize space utilization, support workforce and business needs, in alignment with the Bank's evolving operating model. Oversees due diligence, financial analysis, and risk assessment for all real estate transactions and projects, ensuring informed, well-governed decision making. Defines, refines and monitors performance metrics and KPIs to assess portfolio effectiveness, space utilization, capital deployment, and alignment with workforce and business strategy. Builds and manages effective relationships with landlords, brokers, legal counsel, and other external partners to proactively support successful implementation of real estate strategies. Property & Facilities Management Oversees facilities operations across all bank locations, ensuring environments are safe, efficient, compliant, and supportive of business and workforce needs. Provides leadership and clear direction to the Facilities and General Services team, establishing priorities, expectations, and accountability across day-to-day operations. Develops and implements policies, procedures, and governance standards for property operations, maintenance, and compliance. Partners with internal stakeholders to manage facilities related expenditures, capital planning, budgets, and vendor contracts. Drives accountability through operational metrics and performance reporting across facilities operations. Oversees construction and facilities projects to achieve on-time and on-budget outcomes while balancing operational and business needs. Evaluates and implements improvements to facilities and property management processes, including opportunities to streamline workflows, improve transparency, and selectively deploys tools or technology to support operational maturity and efficiency. Cross-Functional Collaboration Partners with business line leaders and executive leadership to understand operational priorities and translates them into effective, enterprise-aligned real estate solutions. Serves as a trusted advisor to senior leaders, balancing business growth objectives with institutional standards, capacity constraints, and long-term scalability. Facilitates clear, disciplined communication and decision-making across functions to support strategic initiatives and optimize outcomes. Navigates complex organizational dynamics with professionalism and sound judgment, influencing outcomes across differing perspectives while maintaining alignment with enterprise priorities. Proactively engages with stakeholders to identity and resolve cross-functional tensions related to space, location strategy, and facilitates decisions to enable execution without unnecessary friction. Leadership & People Development Mentors and coaches team members to support professional growth, engagement, and sustained performance. Builds and sustains a culture focused on continuous improvement, disciplined execution, and operational excellence. Recruits, retains, and develops talent to meet current organizational needs while preparing the function for future growth and increased complexity. Routinely assesses team structure, roles, and capacity to ensure alignment with business priorities and effective allocation and use of resources. Provides regular feedback and direction to the team to promote clarity, ownership, and consistent performance. Compliance & Risk Management Ensures compliance with applicable regulatory, legal, ethical, and risk management requirements related to real estate and facilities. Maintains strong knowledge of relevant banking regulations, industry trends, and emerging issues affecting real estate and facilities, and assesses their potential impact on the Bank. Partners with internal and external stakeholders to proactively identify, escalate, and address risks in a timely and transparent manner. Other Responsibilities Prepares and presents clear, actionable reports, analyses, and recommendations to executive leadership and governance forums, supporting informed decision-making. Leads or contributes to special projects and enterprise initiatives that require cross-functional coordination and disciplined execution. Travel is required to support key locations, stakeholder engagement, team leadership, and representation of the Real Estate and Facilities function in internal and external forums. Adheres to Seacoast Bank's code of conduct. EDUCATION and/or EXPERIENCE: Bachelor's degree required; advanced degree preferred in Business, Real Estate, Facilities Management, or related field. 10+ years of progressive leadership experience spanning strategy, operations, real estate and facilities oversight, and enterprise or large-scale initiatives within complex organizations; experience in banking, financial services, or other regulated industries preferred. Demonstrated experience leading or overseeing complex, multi-site initiatives, including real estate-related projects, capital programs, or enterprise operational efforts. Proven ability to partner effectively with internal and external subject matter experts to execute transactions, contractual agreements, and/or operational outcomes. Strong leadership, communication, and analytical skills with a track record of building structure, governance, and accountability. Proven ability to operate effectively with senior executives, communicate with influence, and drive alignment across diverse stakeholder groups. Demonstrated ability to collaborate across business lines and lead cross-functional teams to deliver disciplined, enterprise-aligned results. Process improvement mindset with experience assessing, refining, and scaling operational practices to improve efficiency, consistency, and outcomes. Proven ability to manage multiple concurrent initiatives in a fast-paced, growth-oriented environment while maintaining focus on priorities, timelines, and results. Commitment to Seacoast Bank's code of conduct and ethical standards.
    $112k-140k yearly est. 17d ago
  • Treasury Management Client Support Specialist II

    Seacoast Bank 4.9company rating

    Seacoast Bank job in Port Saint Lucie, FL

    can be located anywhere in Florida within the Seacoast Bank footprint. The Treasury Management (TM) Client Support Specialist II provides exceptional telephone and email support to clients for all TM products and services. Research and respond to TM client inquiries in a professional, timely, and efficient manner. Strives to achieve full resolution which drives customer satisfaction and successful outcomes on a consistent basis. Works in conjunction with the TM Premier Services Coordinator to provide ‘white glove' support for the most complex high value TM clients. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide procedural and technical support via telephone, email, and through virtual communication to clients on all TM products and services. Troubleshoot all issues and escalate to TM Operations and Management if necessary. Take initiative to research and identify root causes of problems. Possess a strong understanding and technical knowledge of TM products, services, pricing and billing, systems, data transmissions, file formats, and protocols used for the delivery and support of TM products and services. Expedite service requests timely and efficiently following all bank policies and procedures. Identify additional product needs and partner with Treasury Sales Officers, Implementation, & TM Operations. Complete understanding of required TM Agreements and forms, authority levels, & Policy & Procedures. May perform various TM daily operational support functions as necessary such as clearing on-line banking self-enrollment exceptions, clearing Anomaly Alerts, verifying next day funding file amounts for Merchant Services, and additional tasks as assigned. May participate in various committees, projects, system upgrades including testing, and on future bank acquisitions. Adhere to Seacoast Bank's Code of Conduct. EDUCATION AND/OR EXPERIENCE: Bachelor's degree or equivalent work experience with minimum 3 years in banking and customer service. Minimum 3 years in TM Sales Support and/or Customer Care role. Fluent in both English and Spanish. Requires excellent customer service telephone skills, patience, and ability to diffuse tense and upset clients. Ability to develop rapport and communicate effectively with clients both verbally and in writing. Full understanding of all TM products and services, including how and why businesses utilize them. Capable of dealing with complex business banking needs. Proficient in bank operations and regulations. Possess ability to work independently and understand when supervisory approval is required in unusual or sensitive situations. Must be able to have a flexible schedule, able to work during all days and hours of operation including weekends and occasional non-bank operational hours. Must be available to work overtime as necessary. Must be proficient in PC functions including MS Word, Excel, PowerPoint, Outlook, and all bank related systems with the ability to learn other computer systems/programs quickly. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1
    $33k-40k yearly est. 7d ago
  • SBA Banker III

    Seacoast Bank 4.9company rating

    Seacoast Bank job in Stuart, FL

    The Small Business Administration (SBA) Banker III is responsible for leading business development with a primary focus on SBA lending while maintaining market leadership presence in the local community. The SBA Banker is responsible for soliciting and servicing prospective clients producing SBA 7a and 504 as well as generating and managing a portfolio of business and corresponding relationships, while seeking new accounts through calling efforts, marketing, and referrals. Consistently gains the confidence and trust of others through honesty, integrity, and authenticity. ESSENTIAL DUTIES AND RESPONSIBILITIES: Business Development Quickly establish a consistent SBA business development cadence in the marketplace which includes but is not limited to: Call Planning and Follow-Up Client Retention Calls New Client Prospecting Outbound Telephone Calling Efforts Networking Events Maintain and expand a mature Center of Influence (COI) base of community and business leaders, leveraging them to gain additional business through referrals. Responsible for sales, credit analysis, proper loan structuring (SBA loan packaging and submission), client interviewing and perceptive character judgment. Source and build new business relationships. Credit Acumen Complete understanding of all business credit facilities including, but not limited to: Structuring proper terms and product based on business need, useful life and business growth. Basic understanding of business and personal financial statements and tax returns to identify credit worthiness and identifying risk potential. Ability to identify short- and long-term credit facility needs based on business sales cycle, type of business, growth plans, and business strategy. Educates prospective clients about the Bank's underwriting guidelines, SBA programs and all applicable government regulations. Coordinates with attorney, loan closer and other involved staff to assure timely loan closing and funding activities. Able to balance business needs with customer requests while managing potential risk to the bank. Adheres to Seacoast Bank's Code of Conduct. Acts as a mentor to junior level SBA Lenders within Seacoast Bank. Adheres to policy & procedure of Seacoast Bank and must comply with BSA/AML/OFAC regulations and guidelines. Accept loan applications and the collection all required applicant information while following Fair Lending performance standards and ensuring fair and equal treatment to all applicants. Practices ethical sales behaviors in accordance with the Associate Code of Conduct and Sales Practices Policy, acting in the best interest of the applicant and their credit needs. Proactively helps to resolve customer concerns in a timely, professional, and positive manner, escalating issues to the next level of authority as needed. EDUCATION and/or EXPERIENCE: High School Diploma or equivalent required. College degree in a financial related discipline preferred. 5+ years of directly related SBA experience preferred. 10+ years in business development and/or financial services experience required. Demonstrate excellent communication (written and verbal) and interpersonal skills. PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1
    $51k-95k yearly est. 23d ago
  • Teller Manager I - Fort Pierce

    Seacoast Bank 4.9company rating

    Seacoast Bank job in Fort Pierce, FL

    This position processes customer transactions for a variety of routine to more complex financial transactions including but not limited to check cashing, account withdrawals and deposits. Responsible to balance cash drawers and coordinate teller line activity to ensure policy and procedure adherence. Assist customers with product line information and provide a quality customer experience. Identifies and refers sales opportunities to appropriate bank personnel to meet individual and department goals in order to support the organization's goals & values. Consistently gains the confidence and trust of others through honesty, integrity, and authenticity. ESSENTIAL DUTIES AND RESPONSIBILITIES: Relationship Building Exhibit consistent relationship building including, but not limited to: Prepare for various customer interactions Build rapport Effectively utilize and document open and closed-ended questions to understand current and future financial goals of customers Match customer needs to Seacoast Bank products and services Confidently and proficiently explain Seacoast Bank products and services to customers Proven ability to create and enhance relationships based on customer needs Ask for referrals from new and existing customers Exhibit good listening skills and speak clearly and persuasively in positive or negative situations. Respond promptly to customer needs and requests for service. Quickly seek out appropriate people in more complex financial matters. Able to balance business needs with customer requests while managing potential risk to bank. Embrace new technology and remain up to date on industry changes to create an open environment that fosters idea generation and innovation. Participate in community, charitable or civic events. Exhibit strong work ethics and teamwork, collaborating with other associates within the branch and across the organization. Display intermediate knowledge of consumer deposit and lending products and processes. Exhibit high proficiency in outbound calling process. Be highly proficient in identifying referral opportunities with internal business partners. Deliver presentations regarding banking products/services through networking events. Be highly proficient and help lead Customer facing technology with the ability to discuss with and enroll customers in self-service products/processes. Demonstrate advanced knowledge of small business deposit products and processes including account maintenance. Operational Functions Process checks, cash and the sale of negotiable instrument transactions adhering to the banks current policies and procedures. Ensure branch adherence to AML/BSA requirements (Currency Transaction Reports, Suspect Activity Form, etc.), audit procedures, operational procedures, dual control, security, Business Continuity, and all other regulated banking requirements to protect associates, clients, and bank assets. Assists in remediating audit / scorecard / QC deficiencies. Proactively helps to resolve customer concerns in a timely, professional and positive manner, escalating issues to the next level of authority as needed. Balance cash drawer daily and monitors own work for accuracy. Follow instructions and responds to management direction to help resolve more difficult customer objections, and solves problems in a timely and positive manner to retain the customer relationship. Adhere to Seacoast Bank's Code of Conduct. Follow all safety and security procedures. Manage day to day operations of the branch (including vault and ATM responsibilities). Manage and updates documents for all audit and compliance requirements. May support Branch leadership in operational functions in Branch leadership absence. May be asked to provide feedback to Branch Leadership regarding coaching and development opportunities within the branch. EDUCATION and/or EXPERIENCE: High School diploma or equivalent required. Minimum of 2 years cash handling experience required. Minimum of 12 months previous experience in financial services experience required. Flexible schedule required with ability to work during hours of operations, including weekends and occasional non-bank operational hours. Demonstrate excellent communication (written and verbal) and interpersonal skills. Able to work independently and exercise a high degree of initiative. PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software. #LI-MG1 The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties and skills. Because these statements are general, the job description is used for a variety of purposes including: job evaluations; performance appraisals; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry, while observing both the spirit and letter of all government regulations, laws and bank policies and procedures.
    $27k-31k yearly est. 10d ago
  • Data Propagation Reporting Analyst

    TD Bank 4.5company rating

    Port Saint Lucie, FL job

    Hours: 40 Pay Details: $61,880 - $92,560 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Business Management, Strategy & Support Job Description: The Business Mgmt Analyst III provides specialized business management guidance and support for a functional area and implement policies/processes and/or initiatives to meet business management, strategy and governance objectives. May provide complex reporting, analysis, and assessments at the functional or enterprise level. Depth & Scope: * Experienced professional role providing specialized guidance/ assistance to function supported * Focuses on short to medium-term (weekly-monthly), non-routine specialized/ complex issues and/or escalated matters * Independently performs tasks from end to end Education & Experience: * Undergraduate degree * 3 + years relevant experience Preferred Qualifications: * Undergraduate degree * 3 + years relevant experience within the financial industry * Experience and familiarity with Microsoft Office suite * Strong attention to detail Customer Accountabilities: * Provides specialized business management related advice/support to management / leadership and respective teams for area(s) of specialization with industry, external and internal, enterprise and business awareness; understand trends, identify issues and opportunities and provide recommended action to management * Leads on the implementation of initiatives in support of the overall business/function strategy * Manages a set of business management work activities requiring coordination across multiple areas * Supports / manages the integrated implementation of policies/processes / procedures / changes across multiple functional areas * Provides subject matter expertise and/or input to projects/initiatives as a representative for area of specialization, and where necessary participate in identifying, designing and testing solutions and supporting implementation activities Shareholder Accountabilities: * May develop and provide complex reporting, analysis, and assessments at the functional or enterprise level * Develops and delivers presentations/communications to management or broader audience * Adheres to internal policies/procedures and applicable regulatory guidelines, contribute to the review of internal processes and activities and assist in identifying potential opportunities to improve operational efficiencies * Identifies variances and contribute to the analysis, due diligence and implementation of initiatives and/or business operations within defined area of responsibility * Supports development and/or/implementation of standards, policies, procedures, and solutions that mitigate risk and maximize availability of service, efficiency and effectiveness Employee/Team Accountabilities: * Continuously enhances knowledge/expertise in own area * Keeps current on emerging trends/developments and grow knowledge of the business, analytical tools and techniques * Prioritizes and manages own workload to deliver quality results and meet assigned timelines * Supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely interest * Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency * Establishes effective relationships across multiple business and technology partners, program and project managers * Participates in knowledge transfer within the team and business units Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Never * Squatting - Occasional * Bending - Occasional * Kneeling - Never * Crawling - Never * Climbing - Never * Reaching overhead - Never * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $61.9k-92.6k yearly Auto-Apply 3d ago
  • Teller I (20 Hours) - Port Solerno

    TD Bank 4.5company rating

    Stuart, FL job

    Hours: 20 Pay Details: $21.00 - $26.25 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking Job Description: The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while also educating customers on TD's products and services or referring them to a partner for specialized solutions. Depth & Scope: Executes TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store Performs customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently Processes cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy Responds to and resolves customer inquiries and concerns using standard procedures and escalating to management as necessary Engages in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately Understands customer preferences with banking (when and how they want) and educates customers on self-service/digital options that meet their needs Acts as an advocate for the customer by conducting needs-based conversations; offering financial & digital solutions, and/or referring the customer to appropriate partner to provide solutions Makes sound decisions and provides timely problem resolution, escalating more difficult issues to management Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer Verifies customers' identities by following customer authentication policies & procedures Balances cash drawers Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary Adheres to safe deposit box procedures/operations and guidelines Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times Accountable for ensuring confidential customer information is securely stored throughout the day Understands the importance of and follows dual control Follows all security and audit measures to minimize potential loss Utilizes bank tools and processes to detect, address and prevent fraud Expected to complete all required in-classroom training and on-line training by established due dates Education & Experience: High school diploma or GED 6 months work related experience preferred; or equivalent can be demonstrated through any of the following: volunteering, education, military experience Ability to work during operating hours to include weekends, evenings, holidays as scheduled Demonstrated Customer Service skills preferred Strong organizational skills Detail-oriented Ability to function in a fast-paced and changing environment Excellent communication skills with ability to be concise, clear and consistent Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work -Frequent Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds - Continuous Sitting -Occasional Standing - Continuous Walking - -Frequent Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) -Occasional Squatting - Occasional Bending - Occasional Kneeling - Occasional Crawling - Occasional Climbing - Occasional Reaching overhead - Occasional Reaching forward - Occasional Pushing Occasional Pulling - Occasional Twisting - Occasional Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $21-26.3 hourly Auto-Apply 3d ago
  • Commercial Underwriter III

    Seacoast Bank 4.9company rating

    Seacoast Bank job in Melbourne, FL

    Commercial Underwriters support the revenue growth and asset quality of the commercial lending line of business by participating in new client relationship development activities, functioning as part of the lending partnership, monitoring existing client relationships, and managing credit risk to ensure that loans are quality assets and well-structured so as to mitigate portfolio risk. Understand the nature of the businesses and industries which the line of business serves. Promote and support the loan policies, credit culture, and strategic initiatives of the bank. Examine, evaluate, authorize, or recommend approval of customer applications for commercial loans. Effectively manage a commercial loan portfolio. Underwriters will utilize strong analytical skills, high-level understanding of business finance, and extensive knowledge to propose and provide solutions to meet customer needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Analyze the financial information on existing and potential customers to assess the borrower's and guarantor's financial condition and ability to repay a loan request, perform periodic or annual reviews and covenant tests, or a loan modification. Investigate all available sources of credit and financial information including reporting services, credit bureaus, and other companies for trade references. Understand the market(s) and industry in which the customer does business. Assess the collateral pledged as security. Meet with and/or call borrower and accountants. Prepare and present financial information, industry data, economic influences, and other market information in the required format and analyze in detail for trends, ratios, cash flow, etc. Prepare analytical credit memoranda which are accurate and insightful, which identify and examine all risks, analyze sources of repayment, cite policy exceptions, and evaluate collateral. Become subject matter expert. Maintain a thorough understanding of the credit culture and loan policy to inform, articulate, and advise of risk appetite and policy adherence and exceptions. Underwriters should be able to handle all loan types, including complex borrowers, with little to no direction, and should be able to negotiate structure with Commercial Bankers on underwriting assignments. Ensure loan agreements are complete and accurate according to loan approval. Support timely loan closing and funding activities. Manage loan portfolio to ensure conformity and servicing with approved terms and compliance with all loan documents. Be cognizant of any developing trends. Proactively work to identify weakness in loans to minimize the bank's exposure, reduce credit risk, and mitigate delinquency and loss. This includes an on-going understanding of any changes in the risk profile of all loans, monitoring borrowers' compliance to the loan documents, obtaining and reviewing any required documentation or reports in a timely fashion, monitoring loan payments, tracking covenant compliance, and performing periodic borrower reviews on a regular basis. Assist the Special Assets Department in the management of problem loans, supervision of Watch Loan plan execution, administration of non-accruals, and minimization of charge-offs. Remain current on market and industry issues, trends, regulatory pronouncements, and analytical techniques. Exercise time management and organizational skills. Responsible for assisting other Underwriters to aid in covering overflow. Adhere to Seacoast Bank's Code of Conduct. EDUCATION and/or EXPERIENCE: A bachelor's degree (BS or BA) degree or higher from a four year accredited institution with a major in finance, accounting, or business preferred. Minimum of ten years of relevant experience with commercial credit analysis, commercial lending, loan structuring, finance, underwriting, and portfolio management or equivalent. Competence may be demonstrated through one or a combination of the following: work experience, training, military experience, and/or education. Formal commercial credit training preferred. Ability to develop and sustain analytic and risk management skills while actively participating in the successful execution of complex transactions. Ability to apply sound judgment in the application of analytical conclusions to credit approval, loan structure, and management recommendations. Familiarity with various industries and commercial property types. Experience evaluating economic and market conditions in the markets or lines of business served. Experience analyzing collateral and collateral valuation. Knowledge of policies, procedures and operations of commercial lending including originations, underwriting, documentation, and credit risk analysis. Formal credit training preferred. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1
    $50k-70k yearly est. 10d ago
  • Director of Operational Excellence - Community Banking

    Seacoast Bank Careers 4.9company rating

    Seacoast Bank Careers job in Stuart, FL

    The Director of Operational Excellence - Community Banking provides strategic leadership and operational oversight for Seacoast's community branch network. This role ensures that all branches deliver a consistent, efficient, and compliant customer experience while supporting strategic growth initiatives. They are responsible for overseeing all community banking operations, ensuring efficiency, compliance, and exceptional customer service across branches. The Director partners closely with Community Leadership, Human Resources, First/Second Line Risk, Compliance, and Technology to ensure branch operations align with organizational strategy and growth objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES: Champion a culture of operational excellence by setting high standards for branch day-to-day branch operations and customer experience. Ensure operational practices are consistent, scalable, and aligned with Seacoast Bank's strategic priorities. Providing leadership, training, and management to ensure operational controls and people systems are in place for exceptional service. Design and implement streamlined workflows, leveraging technology and automation to improve efficiency, reduce errors, and enhance service delivery. Improving the performance, productivity, customer experience, efficiency, and profitability of the channel through effective leadership and training. Ensure branch network adherence to AML/BSA requirements and fostering of a culture focused on managing bank risk. Identify and implement process improvements, automation, and cost-saving initiatives across all operational departments to enhance service delivery and operational effectiveness. Strong command and implementation of operational policies and procedures to maximize performance. Drives improvement, clarity, and consistency of policies and procedures. Advanced knowledge of branch utilized hardware and software and how to align training, enhancements, and service needs with support departments when needed. Evaluating transaction reports and account balances for accuracy and clarity and ensuring the department meets performance standards. This role requires a high level of competence and confidence in handling financial issues, with the ability to make decisions with the approval of management. Direct and manage all operational functions of the community branch network, including audit, compliance, transaction processing, and customer service. Contribute to the development and execution of strategic initiatives that enhance member experience and operational efficiency. Collaborate with executive leadership to align operational goals with organizational objectives. Establish and monitor operational KPIs, driving accountability and continuous improvement across all branches. Use data-driven insights to identify gaps and implement corrective actions. Implement initiatives to drive continuous improvement and achieve operational goals. Ensure all operations comply with banking regulations and internal policies. Support audits and examinations, maintaining appropriate documentation and internal controls. EDUCATION and/or EXPERIENCE: A bachelor's degree in business administration, finance, or a related field is required. A minimum of 8 years of experience in community banking operations or retail management, including multi-location oversight. Excellent communication and stakeholder management skills; ability to influence across all levels of the organization. Demonstrated success in operational excellence initiatives, including process redesign, workflow automation, and efficiency improvements. Proven track record in operations and compliance, with deep knowledge of banking regulations, audit standards, and control frameworks. Experience leading large-scale change management projects, including technology implementations and operational transformations. Strong background in performance management, including KPI development, operational analytics, and continuous improvement methodologies. Familiarity with digital banking platforms, automation tools, and emerging technologies that enhance operational efficiency. Exceptional ability to influence without direct authority, collaborating across multiple business lines and senior leadership teams. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.
    $56k-79k yearly est. 3d ago
  • Branch Services Specialist I (Temporary)

    Seacoast Bank Careers 4.9company rating

    Seacoast Bank Careers job in Stuart, FL

    This is a temporary employment opportunity. The Branch Services Specialist is responsible for the oversight and management of various Deposit Account Operations related to the support of Branch Services. This role is pivotal in ensuring the integrity and accuracy of various Branch Services activity including Items processing balancing of files and related tasks, monitoring, and assisting with Branch Scanning issues, Missing Deposit Reports, Virtual Vault monitoring, Teller Cash, etc. The Branch Services Specialist will have responsibility for the completion of day-to-day activities as assigned and will be responsible for creating positive customer experiences and supporting Branches from a Deposit Operations perspective while demonstrating Seacoast Core Competencies. ESSENTIAL DUTIES AND RESPONSIBILITIES: Maintains knowledge and is able to perform the majority of department assigned tasks to include but not limited to: Items processing balancing of files and related tasks, monitoring and assist with Branch Scanning issues, Missing Deposit Report, Virtual Vault monitoring, Teller Cash Balancing WIPS and Missing Deposits, Wells Fargo Branch activity and funding, Balancing and clearing CD Control, Deposit Interface Suspense review and clearing, Account Recon R-508 Review, Cutback Review, Run Repo daily, Verification of Deposits, and GL Balancing for Online Dollar, Daily Funds Transfer, Interest Checks, and Return Items Clearing. Continually strives to improve operational efficiencies and customer experience. Creates a positive teamwork environment. Ensures written Policy and Procedure are maintained. Monitors activities for accurate completion and correction when necessary. Participates as an alternate for Business Continuity and Incident Response. Supports Deposit Account Services Manager on projects and special tasks as needed. Displays commitment to Seacoasts 4 Promises Adheres to the highest legal and ethical standards applicable to our industry, while observing both the spirit and letter of all government regulations and laws, and bank policies and procedures. Ensure adherence to AML/BSA requirements, operational procedures, audit procedures, risk/control expectations, dual control, security, Business Continuity, and all other regulated banking requirements. Adhere to Seacoast Bank's Code of Conduct. EDUCATION and/or EXPERIENCE: 1-2 years related Operations experience. 2 years Customer Service Experience Proven accuracy and thoroughness Analytical and problem-solving skills. Able to work independently. Good written and verbal communication skills Must be proficient in PC functions including MS Word, Excel, PowerPoint, Outlook, and all bank related systems with the ability to learn other computer systems/programs quickly. Adapts easily to change in the work environment. Proactively asks for help/stretch assignments. High school diploma required. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1
    $41k-73k yearly est. 3d ago
  • Senior Commercial Review Appraiser

    Seacoast Bank Careers 4.9company rating

    Seacoast Bank Careers job in Stuart, FL

    The collateral valuation function is an integral component of the underwriting and lending processes for loans secured by commercial or residential real estate. The Senior Commercial Appraisal Reviewer is responsible for review of real estate valuation services in accordance with the Uniform Standards of Professional Appraisal Practice (USPAP), other federal regulatory requirements, and Seacoast Bank Policy to support the bank's real estate lending activities requirements, as well as completing verbal and written communication with bank officers and fee appraisers pertaining to appraisal review, report corrections, completion status and general appraisal information. The position may also coordinate with appraisal procurement personnel to carry out the responsibilities of the department. ESSENTIAL DUTIES AND RESPONSIBILITIES: Perform compliance or technical reviews of commercial and residential real estate appraisals to provide conclusions on acceptability and ensure requirements meet internal credit processes. Maintain thorough and up-to-date knowledge of all guidelines, products and systems that are pertinent to the appraisal and the loan review process. Advocate for the bank to ensure quality appraisal reports are being provided by the appraisers. Meet or exceed all key performance indicators including quality, turn time and production to ensure departmental and Bank success. Manage and prioritize caseload of pending and active appraisal reviews. Complete continuing education in order to maintain state licensure and remain current on valuation industry issues. Serve as a decision maker in matters related to real estate valuation, appraisal regulations and guidelines, valuation dispute resolution, appraisal policy and related due diligence. Would seek support and corroboration with the bank's Chief Appraiser and other staff members. Contribute to the administration and management of the list of approved third party valuation service providers including monitoring of ongoing performance and the addition or removal of such service providers through documented procedures. Develop a working knowledge of the real estate markets in all locations where the bank has loan exposure. Serves as an expert resource on real estate appraisal policies, general questions, and regulatory compliance to lending associates, credit risk associates, and management regarding appraisal and environmental policies, processes, and regulations. Develop tools such as checklists and reference guides to assist staff in complying with the appraisal requirements. Develop education material on subjects related to real estate appraisal and review, developing lesson plans and other educational tools. Provides guidance to Bank committees and project teams. Assist in the development and implementation of policy changes to comply with regulatory requirements. Provide senior and executive management with support in developing and implementing the Bank's real estate appraisal policy to meet regulatory requirements as set forth in the USPAP, IAEG, FIRREA regulations, and FDIC/OTS guidance. Adhere to Seacoast Bank's Code of Conduct. EDUCATION and/or EXPERIENCE: Active State-Certified General Real Estate Appraisal Credential required. MAI, SRA or AI-GRS (Appraisal Institute - General Review Specialist) preferred. 5+ years of progressive, related experience; valuation services at a financial institution is preferred. Comprehensive knowledge of appraisal regulatory requirements and standards including, but not limited to, FIRREA, USPAP, Interagency Appraisal and Evaluation Guidelines, and GSE Appraiser Independence Requirements. An in-depth working knowledge of valuation theory and methodology for commercial and/or residential appraisals Able to work collaboratively and be decisive about the acceptance of appraisal due diligence. Able to write concise technical opinions in language comprehensible to expert and layman alike. Experience, skill and capability to understand the risk profile of real estate transactions. Work independently and under pressure, handling multiple assignments simultaneously to meet deadlines. Possess strong communication (verbal and written) and interpersonal skills to deal with a variety of interactions among appraisers, associates and borrowers, including effective communication of decisions and negotiations. Strong relationship builder that develops trust both within and outside the Bank. Proficient in business computer applications, including those commonly used in the appraisal industry. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.
    $37k-59k yearly est. 2d ago
  • Sr. Business Banker (Stuart/Vero Beach)

    Bankunited 4.7company rating

    Stuart, FL job

    SUMMARY: The Sr. Business Banker is primarily responsible for the overall success and revenue growth of their assigned book of business and sales territory, with a focus on new client acquisition. This is an outside sales position. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned. Originates and grows a portfolio of business (credit and depository) relationships to achieve stated individual goals. Develops and manages relationships with business owners and other decision makers by learning about the operation, growth factors and challenges the business faces. Retain and achieve revenue growth of the existing book of business by providing continuous financial advice and maintaining profitable relationships through securing suitable credit, deposit, and treasury products. Demonstrates proficiency in initiating the client credit application process through high-impact prospect calls and prompt & complete financial data collection from prospective clients. Possesses proficient knowledge of BankUnited credit policy, as well as credit and non-credit products the organization offers to prospective and existing clients. Achieves client and prospective client calling objectives. Utilizes bank contact management system to retain prospective client names and records, as well as standard bank templates (such as term sheet template). Attends and actively participates in regularly scheduled division meetings and on-going training. Collaborates with internal business partners to ensure full "cross-sale" penetration of client relationship. Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.). Adheres to Bank policies and procedures and completes required training. Identifies and reports suspicious activity. EDUCATION Bachelor's Degree or equivalent experience required EXPERIENCE 10 years related banking sales experience and credit training required An equivalent combination of education and experience required Strong outside sales/cold calling experience required Must live within the market of the available position CERTIFICATES, LICENSES, REGISTRATIONS Notary License preferred ADDITIONAL INFORMATION Candidates residing in locations within BankUnited's footprint may be given preference.
    $50k-64k yearly est. 16h ago
  • Treasury Management Client Support Specialist II

    Seacoast Bank 4.9company rating

    Seacoast Bank job in Stuart, FL

    can be located anywhere in Florida within the Seacoast Bank footprint. The Treasury Management (TM) Client Support Specialist II provides exceptional telephone and email support to clients for all TM products and services. Research and respond to TM client inquiries in a professional, timely, and efficient manner. Strives to achieve full resolution which drives customer satisfaction and successful outcomes on a consistent basis. Works in conjunction with the TM Premier Services Coordinator to provide ‘white glove' support for the most complex high value TM clients. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide procedural and technical support via telephone, email, and through virtual communication to clients on all TM products and services. Troubleshoot all issues and escalate to TM Operations and Management if necessary. Take initiative to research and identify root causes of problems. Possess a strong understanding and technical knowledge of TM products, services, pricing and billing, systems, data transmissions, file formats, and protocols used for the delivery and support of TM products and services. Expedite service requests timely and efficiently following all bank policies and procedures. Identify additional product needs and partner with Treasury Sales Officers, Implementation, & TM Operations. Complete understanding of required TM Agreements and forms, authority levels, & Policy & Procedures. May perform various TM daily operational support functions as necessary such as clearing on-line banking self-enrollment exceptions, clearing Anomaly Alerts, verifying next day funding file amounts for Merchant Services, and additional tasks as assigned. May participate in various committees, projects, system upgrades including testing, and on future bank acquisitions. Adhere to Seacoast Bank's Code of Conduct. EDUCATION AND/OR EXPERIENCE: Bachelor's degree or equivalent work experience with minimum 3 years in banking and customer service. Minimum 3 years in TM Sales Support and/or Customer Care role. Fluent in both English and Spanish. Requires excellent customer service telephone skills, patience, and ability to diffuse tense and upset clients. Ability to develop rapport and communicate effectively with clients both verbally and in writing. Full understanding of all TM products and services, including how and why businesses utilize them. Capable of dealing with complex business banking needs. Proficient in bank operations and regulations. Possess ability to work independently and understand when supervisory approval is required in unusual or sensitive situations. Must be able to have a flexible schedule, able to work during all days and hours of operation including weekends and occasional non-bank operational hours. Must be available to work overtime as necessary. Must be proficient in PC functions including MS Word, Excel, PowerPoint, Outlook, and all bank related systems with the ability to learn other computer systems/programs quickly. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1
    $33k-40k yearly est. 7d ago
  • Retail Banker I - Part Time 20hr- Babcock

    TD Bank 4.5company rating

    Palm Bay, FL job

    Hours: 20 Pay Details: $22.50 - $29.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking Job Description: The Retail Banker I is a customer liaison that is integral to delivering TD's Brand promise by utilizing financial expertise and consultative advice to assist Customers with their banking solutions/needs. This role contributes to the achievement of business objectives that enable growth through identifying appropriate TD solutions that help Customers achieve their financial goals and optimize their relationship with TD. Depth & Scope: * Proficient in products, services and routine transactions in order to identify opportunities to educate on Bank products and services to Customers and/or refer them to appropriate team member or internal Bank partners, while ensuring a positive Customer experience * Requires a broad knowledge and understanding of the full product suite, services and processes of business area, and could be characterized by low to moderate complexity/risk * Establishes and nurtures Customer relationships by consistently displaying product knowledge, actively listening to Customer needs while engaging in additional conversation to identify any additional needs and offer a solution or partner referral * Makes product recommendations based on Customer needs and highlights product features and benefits that ultimately support Customers through challenging times and life events, save time and money, and exceed their needs * Utilizes Customer relationship management tools to proactively play a key role in customer assessments, proactively identifies Customer solutions and lead-focused outbound sales activities * Independently resolves customer issues, errors and problems, escalating when necessary * Builds working relationships with customers and explains detailed and/or complicated information. * Requires full proficiency gained through job related training to perform a range of activities * Participates in Customer outreach, servicing and advice activities to deliver on our unexpectedly human promise * Engages in conversations with customers about loan products, facilitates the application intake * Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry) * Education & Experience: * HS Diploma or GED * 1+ years' experience working with customers and or sales in any capacity or equivalent demonstrated through any of the following: volunteering, education, military experience preferred. * Teller experience preferred * Must be able to complete teller training upon hire to take customer transactions * Demonstrated ability to engage in customer conversations while educating them on products and services preferred * Demonstrated organization skills to handle multiple tasks in a fast-paced environment * Excellent communication skills with ability to be concise, clear and consistent * Demonstrated ability to schedule and prioritize work * Demonstrated ability to work independently and within deadlines * Sound judgment in decision making and effective problem solving * Proficient in Microsoft Office * Notary License (Preferred) Customer Accountabilities: * Delivers Legendary experience by helping customers, building relationships, and delivering service and advice * Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating for them with proactive insights & recommendations * Serves as a Customer advocate in improving customer financial confidence, providing customer resolution, proactive tips and insights on saving time & money * Consistently executes appropriate behaviors to deliver a Legendary Customer experience that is unexpectedly human in the Store through either effective problem resolution or providing sound advice that yields a solution * Engages in lobby leadership by orchestrating customer flow, warmly welcome, discover initial needs and guides customer appropriately * Understands customer preferences with banking (when and how they want) and educates Customers on self-service options that meet their needs * May act as a point of escalation for Customer questions or concerns * May perform a variety of (teller) transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures * Considers the impact of decisions on the well-being of TD, its Customers and stakeholders * Acts as a brand champion both internally and externally * Recognizes transaction needs and educates clients on self-service channels including digital options * Brings your genuine self and turns each banking transaction into a personalized interaction, one Customer at a time Shareholder Accountabilities: * Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer * Participates in the Stores daily operations to ensure alignment with TD's risk framework * Understands and applies operating policies and procedures * Supports the timely and accurate completion of business processes and procedures * Escalates non-standard or high-risk transactions/activities as necessary * Ensures documentation that is prepared/completed is accurate and properly reflects client/business intentions and is consistent with relevant rules/regulations * Ensures necessary due diligence to support the accuracy of all customer transactions/activities * Knowledgeable of and complies with Bank Code of Conduct * Contributes to business objectives for Operational Excellence by fully understanding accountability in driving an operationally sound location * Executes with excellence by adhering to all risk and control policies/procedures * Employee/Team Accountabilities: * Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest * Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit * Participates in personal performance management and development activities * Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities * Contributes to a fair, positive and equitable environment that supports a diverse workforce * Acts as a brand ambassador for your business area/function and the Bank, both internally and/or externally * Utilizes feedback through coaching sessions to demonstrate stronger performance * Establishes relationships with partner bankers to make effective referrals to them * Contributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of the team * Collaborates with team members in contributing to the success of the team and organization * Actively seeks opportunities to improve delivery of work with high attention to quality standards * Actively takes ownership of own career and aspirations. Seeks out diverse feedback to continuously develop and enhance skills * Positively embraces change * Adheres and participates in TD's Shared Commitments and code of conduct expectations * Engaged in advancing and sustaining a unique, inclusive culture that reflects TDs diversity agenda, and creates an extraordinary employee experience OCC Language: * This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007 * Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36 * Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007 * Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work - Continuous Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds - Continuous Sitting - Frequent Standing - Frequent Walking - Occasional Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) - Occasional Squatting - Occasional Bending - Occasional Kneeling - Occasional Crawling - Occasional Climbing - Occasional Reaching overhead - Occasional Reaching forward - Occasional Pushing - Occasional Pulling - Occasional Twisting - Occasional Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $22.5-29 hourly Auto-Apply 1d ago
  • Director of Real Estate Strategy & Facilities

    Seacoast Bank Careers 4.9company rating

    Seacoast Bank Careers job in Stuart, FL

    The Director of Real Estate Strategy & Facilities is an accomplished, results-driven executive responsible for shaping and executing Seacoast's real estate and facilities strategy. The role combines strategic leadership with disciplined operational execution to ensure the Bank's physical footprint supports business objectives, workforce strategy, regulatory requirements, and long-term scalability. The Director oversees the Bank's planning, governance, and delivery of real estate initiatives including branch expansions and consolidations, acquisitions, real estate development and renovation initiatives, space planning, facilities optimization and other related projects. With a focus on supporting the Bank's growth and evolving operating model, the role partners closely with executive leadership across the Bank to drive disciplined, enterprise-aligned outcomes. The Director leads a multidisciplinary team of approximately 20 professionals across the Facilities and General Services team, and is accountable for creating structure, clarity, and ensuring performance across the function. ESSENTIAL DUTIES AND RESPONSIBILITIES: Real Estate Strategy & Transactions Leads the development and execution of Seacoast's real estate strategy, ensuring alignment with organizational goals, operational needs, and long-term growth plans. Provides strategic oversight and direction for real estate transactions and negotiations, including leases, renewals, acquisitions, and dispositions, working in close partnership with internal and external subject-matter experts. Evaluates and recommends real estate opportunities that optimize space utilization, support workforce and business needs, in alignment with the Bank's evolving operating model. Oversees due diligence, financial analysis, and risk assessment for all real estate transactions and projects, ensuring informed, well-governed decision making. Defines, refines and monitors performance metrics and KPIs to assess portfolio effectiveness, space utilization, capital deployment, and alignment with workforce and business strategy. Builds and manages effective relationships with landlords, brokers, legal counsel, and other external partners to proactively support successful implementation of real estate strategies. Property & Facilities Management Oversees facilities operations across all bank locations, ensuring environments are safe, efficient, compliant, and supportive of business and workforce needs. Provides leadership and clear direction to the Facilities and General Services team, establishing priorities, expectations, and accountability across day-to-day operations. Develops and implements policies, procedures, and governance standards for property operations, maintenance, and compliance. Partners with internal stakeholders to manage facilities related expenditures, capital planning, budgets, and vendor contracts. Drives accountability through operational metrics and performance reporting across facilities operations. Oversees construction and facilities projects to achieve on-time and on-budget outcomes while balancing operational and business needs. Evaluates and implements improvements to facilities and property management processes, including opportunities to streamline workflows, improve transparency, and selectively deploys tools or technology to support operational maturity and efficiency. Cross-Functional Collaboration Partners with business line leaders and executive leadership to understand operational priorities and translates them into effective, enterprise-aligned real estate solutions. Serves as a trusted advisor to senior leaders, balancing business growth objectives with institutional standards, capacity constraints, and long-term scalability. Facilitates clear, disciplined communication and decision-making across functions to support strategic initiatives and optimize outcomes. Navigates complex organizational dynamics with professionalism and sound judgment, influencing outcomes across differing perspectives while maintaining alignment with enterprise priorities. Proactively engages with stakeholders to identity and resolve cross-functional tensions related to space, location strategy, and facilitates decisions to enable execution without unnecessary friction. Leadership & People Development Mentors and coaches team members to support professional growth, engagement, and sustained performance. Builds and sustains a culture focused on continuous improvement, disciplined execution, and operational excellence. Recruits, retains, and develops talent to meet current organizational needs while preparing the function for future growth and increased complexity. Routinely assesses team structure, roles, and capacity to ensure alignment with business priorities and effective allocation and use of resources. Provides regular feedback and direction to the team to promote clarity, ownership, and consistent performance. Compliance & Risk Management Ensures compliance with applicable regulatory, legal, ethical, and risk management requirements related to real estate and facilities. Maintains strong knowledge of relevant banking regulations, industry trends, and emerging issues affecting real estate and facilities, and assesses their potential impact on the Bank. Partners with internal and external stakeholders to proactively identify, escalate, and address risks in a timely and transparent manner. Other Responsibilities Prepares and presents clear, actionable reports, analyses, and recommendations to executive leadership and governance forums, supporting informed decision-making. Leads or contributes to special projects and enterprise initiatives that require cross-functional coordination and disciplined execution. Travel is required to support key locations, stakeholder engagement, team leadership, and representation of the Real Estate and Facilities function in internal and external forums. Adheres to Seacoast Bank's code of conduct. EDUCATION and/or EXPERIENCE: Bachelor's degree required; advanced degree preferred in Business, Real Estate, Facilities Management, or related field. 10+ years of progressive leadership experience spanning strategy, operations, real estate and facilities oversight, and enterprise or large-scale initiatives within complex organizations; experience in banking, financial services, or other regulated industries preferred. Demonstrated experience leading or overseeing complex, multi-site initiatives, including real estate-related projects, capital programs, or enterprise operational efforts. Proven ability to partner effectively with internal and external subject matter experts to execute transactions, contractual agreements, and/or operational outcomes. Strong leadership, communication, and analytical skills with a track record of building structure, governance, and accountability. Proven ability to operate effectively with senior executives, communicate with influence, and drive alignment across diverse stakeholder groups. Demonstrated ability to collaborate across business lines and lead cross-functional teams to deliver disciplined, enterprise-aligned results. Process improvement mindset with experience assessing, refining, and scaling operational practices to improve efficiency, consistency, and outcomes. Proven ability to manage multiple concurrent initiatives in a fast-paced, growth-oriented environment while maintaining focus on priorities, timelines, and results. Commitment to Seacoast Bank's code of conduct and ethical standards.
    $112k-140k yearly est. 15d ago
  • Fraud Analyst (Temporary)

    Seacoast National Bank 4.9company rating

    Seacoast National Bank job in Stuart, FL

    can be located at any Seacoast Bank office within the state of Florida. This is a temporary employment opportunity. Responsible for assisting with fraud and security related initiatives by providing support to the Bank's Fraud/Security Manager through identification, research, tracking, reporting, and resolution of fraud related issues. Maintain awareness of new and amended regulations and assesses their impact to the bank. Remain current on fraud related matters as they relate to bank operations, through ongoing training and development programs. Assist in the overall operations of the department and program oversight. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Investigate, review and analyze cases of fraud, examining data to ensure compliance with internal Policies and Procedures and external regulations, verifying information, and review paperwork for accuracy. Set up fraud files and enter into tracking system. * Follow-up with management from responsible area for explanations and discussions for appropriate action, to include approving or denying claims and/or possible account closure. * Assist in the review and decisioning of the various alert solutions to ensure proper steps are taken to mitigate losses. * Provide follow-up with daily charge backs for counterfeits, kiting, forgeries and negative accounts to minimize existing and future losses. * Work with management to identify incidents/trends and utilize fraud loss scenarios to develop and/or provided training for Bank staff. * File criminal charges within the appropriate jurisdictions and take civil action through legal means. * Attend court as necessary to represent bank. * Provide reports and status updates on recovery and fraud investigations. * Support reporting charged off checking accounts to Chex Systems based on SNB reporting guidelines and post recoveries. Investigate and resolve any disputes. * Manage the daily E-Funds report to review previous days Chex Systems inquiries on new accounts for fraud alerts, identity manipulation and communicate with branches for follow-up. * Provide direction and support to customers, non-customers and bank personnel with fraud claim and identity theft complaints or concerns. * Investigate process and partner with the U.S. Secret Service on counterfeit cash received. * Monitor suspected scams and notify branch personnel to mitigate loss. * Identify and escalate potential loss prevention and/or compliance issues to Senior Management. * Review Digital deposits, ATM alerts and Fraud alerts; place holds accordingly and escalate to minimize losses. * Review and process charged off checking accounts for branches based on established guidelines and approvals. * Assist branches by providing video/images and providing support with surveillance system requirements and requests including providing images to branch personnel and law enforcement regarding security related situations. * Administer user rights for Campus building access system * Raise Loss Prevention Awareness and be proactive, continually seeking best practices in all aspects of loss prevention. * Assist Security Officer in investigating disturbances such as bank robberies, alarm calls, unlawful intrusion, and property damage. Coordinate activities with law enforcement and emergency response during alarms and ensure proper follow through including criminal prosecution when applicable. Keeps Security Officer informed of all incidents. * Responsible for reviewing security related reports. * Assist in the development of procedures to manage, prevent, and recover: charge backs, charged off checking accounts, debit card fraud, check fraud, forgeries, counterfeit, employee theft and identity theft. * Adhere to Seacoast Bank's Code of Conduct. EDUCATION and/or EXPERIENCE: * High School graduate plus 2 year degree; 4 year degree preferred. * 3 to 5 years' experience in working in a bank or law enforcement environment preferred. * Minimum of 2 years Loss Prevention experience. * Experience of working in an environment requiring detail input and review. * Requires a high level of general banking knowledge, including familiarity with branch and operations policy and procedures. * Strong analytical, communications and decision-making skills. * Thorough knowledge of applicable laws and regulations. * Ability to read, analyze and interpret governmental regulations and regulatory guidance. * Well organized with the ability to manage multiple tasks and priorities. * Excellent written and verbal communication skills. * Strong research skills. * Ability to deal with problems involving several concrete variables in standardized situations. * PC proficiency with Microsoft Office products including Word and Excel and knowledge of Database and Internet software. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1
    $47k-77k yearly est. 16d ago
  • Teller Manager I - Fort Pierce

    Seacoast Bank 4.9company rating

    Seacoast Bank job in Port Saint Lucie, FL

    This position processes customer transactions for a variety of routine to more complex financial transactions including but not limited to check cashing, account withdrawals and deposits. Responsible to balance cash drawers and coordinate teller line activity to ensure policy and procedure adherence. Assist customers with product line information and provide a quality customer experience. Identifies and refers sales opportunities to appropriate bank personnel to meet individual and department goals in order to support the organization's goals & values. Consistently gains the confidence and trust of others through honesty, integrity, and authenticity. ESSENTIAL DUTIES AND RESPONSIBILITIES: Relationship Building Exhibit consistent relationship building including, but not limited to: Prepare for various customer interactions Build rapport Effectively utilize and document open and closed-ended questions to understand current and future financial goals of customers Match customer needs to Seacoast Bank products and services Confidently and proficiently explain Seacoast Bank products and services to customers Proven ability to create and enhance relationships based on customer needs Ask for referrals from new and existing customers Exhibit good listening skills and speak clearly and persuasively in positive or negative situations. Respond promptly to customer needs and requests for service. Quickly seek out appropriate people in more complex financial matters. Able to balance business needs with customer requests while managing potential risk to bank. Embrace new technology and remain up to date on industry changes to create an open environment that fosters idea generation and innovation. Participate in community, charitable or civic events. Exhibit strong work ethics and teamwork, collaborating with other associates within the branch and across the organization. Display intermediate knowledge of consumer deposit and lending products and processes. Exhibit high proficiency in outbound calling process. Be highly proficient in identifying referral opportunities with internal business partners. Deliver presentations regarding banking products/services through networking events. Be highly proficient and help lead Customer facing technology with the ability to discuss with and enroll customers in self-service products/processes. Demonstrate advanced knowledge of small business deposit products and processes including account maintenance. Operational Functions Process checks, cash and the sale of negotiable instrument transactions adhering to the banks current policies and procedures. Ensure branch adherence to AML/BSA requirements (Currency Transaction Reports, Suspect Activity Form, etc.), audit procedures, operational procedures, dual control, security, Business Continuity, and all other regulated banking requirements to protect associates, clients, and bank assets. Assists in remediating audit / scorecard / QC deficiencies. Proactively helps to resolve customer concerns in a timely, professional and positive manner, escalating issues to the next level of authority as needed. Balance cash drawer daily and monitors own work for accuracy. Follow instructions and responds to management direction to help resolve more difficult customer objections, and solves problems in a timely and positive manner to retain the customer relationship. Adhere to Seacoast Bank's Code of Conduct. Follow all safety and security procedures. Manage day to day operations of the branch (including vault and ATM responsibilities). Manage and updates documents for all audit and compliance requirements. May support Branch leadership in operational functions in Branch leadership absence. May be asked to provide feedback to Branch Leadership regarding coaching and development opportunities within the branch. EDUCATION and/or EXPERIENCE: High School diploma or equivalent required. Minimum of 2 years cash handling experience required. Minimum of 12 months previous experience in financial services experience required. Flexible schedule required with ability to work during hours of operations, including weekends and occasional non-bank operational hours. Demonstrate excellent communication (written and verbal) and interpersonal skills. Able to work independently and exercise a high degree of initiative. PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software. #LI-MG1 The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties and skills. Because these statements are general, the job description is used for a variety of purposes including: job evaluations; performance appraisals; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry, while observing both the spirit and letter of all government regulations, laws and bank policies and procedures.
    $27k-31k yearly est. 10d ago
  • Data Propagation Reporting Analyst

    TD Bank 4.5company rating

    Port Saint Lucie, FL job

    Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** $61,880 - $92,560 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Business Management, Strategy & Support **Job Description:** The Business Mgmt Analyst III provides specialized business management guidance and support for a functional area and implement policies/processes and/or initiatives to meet business management, strategy and governance objectives. May provide complex reporting, analysis, and assessments at the functional or enterprise level. **Depth & Scope:** + Experienced professional role providing specialized guidance/ assistance to function supported + Focuses on short to medium-term (weekly-monthly), non-routine specialized/ complex issues and/or escalated matters + Independently performs tasks from end to end **Education & Experience:** + Undergraduate degree + 3 + years relevant experience **Preferred Qualifications:** + Undergraduate degree + 3 + years relevant experience within the financial industry + Experience and familiarity with Microsoft Office suite + Strong attention to detail **Customer Accountabilities:** + Provides specialized business management related advice/support to management / leadership and respective teams for area(s) of specialization with industry, external and internal, enterprise and business awareness; understand trends, identify issues and opportunities and provide recommended action to management + Leads on the implementation of initiatives in support of the overall business/function strategy + Manages a set of business management work activities requiring coordination across multiple areas + Supports / manages the integrated implementation of policies/processes / procedures / changes across multiple functional areas + Provides subject matter expertise and/or input to projects/initiatives as a representative for area of specialization, and where necessary participate in identifying, designing and testing solutions and supporting implementation activities **Shareholder Accountabilities:** + May develop and provide complex reporting, analysis, and assessments at the functional or enterprise level + Develops and delivers presentations/communications to management or broader audience + Adheres to internal policies/procedures and applicable regulatory guidelines, contribute to the review of internal processes and activities and assist in identifying potential opportunities to improve operational efficiencies + Identifies variances and contribute to the analysis, due diligence and implementation of initiatives and/or business operations within defined area of responsibility + Supports development and/or/implementation of standards, policies, procedures, and solutions that mitigate risk and maximize availability of service, efficiency and effectiveness **Employee/Team Accountabilities:** + Continuously enhances knowledge/expertise in own area + Keeps current on emerging trends/developments and grow knowledge of the business, analytical tools and techniques + Prioritizes and manages own workload to deliver quality results and meet assigned timelines + Supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely interest + Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency + Establishes effective relationships across multiple business and technology partners, program and project managers + Participates in knowledge transfer within the team and business units **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $61.9k-92.6k yearly 3d ago
  • Senior Commercial Review Appraiser

    Seacoast National Bank 4.9company rating

    Seacoast National Bank job in Stuart, FL

    The collateral valuation function is an integral component of the underwriting and lending processes for loans secured by commercial or residential real estate. The Senior Commercial Appraisal Reviewer is responsible for review of real estate valuation services in accordance with the Uniform Standards of Professional Appraisal Practice (USPAP), other federal regulatory requirements, and Seacoast Bank Policy to support the bank's real estate lending activities requirements, as well as completing verbal and written communication with bank officers and fee appraisers pertaining to appraisal review, report corrections, completion status and general appraisal information. The position may also coordinate with appraisal procurement personnel to carry out the responsibilities of the department. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Perform compliance or technical reviews of commercial and residential real estate appraisals to provide conclusions on acceptability and ensure requirements meet internal credit processes. * Maintain thorough and up-to-date knowledge of all guidelines, products and systems that are pertinent to the appraisal and the loan review process. * Advocate for the bank to ensure quality appraisal reports are being provided by the appraisers. * Meet or exceed all key performance indicators including quality, turn time and production to ensure departmental and Bank success. * Manage and prioritize caseload of pending and active appraisal reviews. * Complete continuing education in order to maintain state licensure and remain current on valuation industry issues. * Serve as a decision maker in matters related to real estate valuation, appraisal regulations and guidelines, valuation dispute resolution, appraisal policy and related due diligence. Would seek support and corroboration with the bank's Chief Appraiser and other staff members. * Contribute to the administration and management of the list of approved third party valuation service providers including monitoring of ongoing performance and the addition or removal of such service providers through documented procedures. * Develop a working knowledge of the real estate markets in all locations where the bank has loan exposure. * Serves as an expert resource on real estate appraisal policies, general questions, and regulatory compliance to lending associates, credit risk associates, and management regarding appraisal and environmental policies, processes, and regulations. * Develop tools such as checklists and reference guides to assist staff in complying with the appraisal requirements. Develop education material on subjects related to real estate appraisal and review, developing lesson plans and other educational tools. Provides guidance to Bank committees and project teams. * Assist in the development and implementation of policy changes to comply with regulatory requirements. Provide senior and executive management with support in developing and implementing the Bank's real estate appraisal policy to meet regulatory requirements as set forth in the USPAP, IAEG, FIRREA regulations, and FDIC/OTS guidance. * Adhere to Seacoast Bank's Code of Conduct. EDUCATION and/or EXPERIENCE: * Active State-Certified General Real Estate Appraisal Credential required. * MAI, SRA or AI-GRS (Appraisal Institute - General Review Specialist) preferred. * 5+ years of progressive, related experience; valuation services at a financial institution is preferred. * Comprehensive knowledge of appraisal regulatory requirements and standards including, but not limited to, FIRREA, USPAP, Interagency Appraisal and Evaluation Guidelines, and GSE Appraiser Independence Requirements. * An in-depth working knowledge of valuation theory and methodology for commercial and/or residential appraisals * Able to work collaboratively and be decisive about the acceptance of appraisal due diligence. * Able to write concise technical opinions in language comprehensible to expert and layman alike. * Experience, skill and capability to understand the risk profile of real estate transactions. * Work independently and under pressure, handling multiple assignments simultaneously to meet deadlines. * Possess strong communication (verbal and written) and interpersonal skills to deal with a variety of interactions among appraisers, associates and borrowers, including effective communication of decisions and negotiations. * Strong relationship builder that develops trust both within and outside the Bank. * Proficient in business computer applications, including those commonly used in the appraisal industry. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.
    $37k-59k yearly est. 2d ago

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