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Senior computer analyst skills for your resume and career

Updated January 8, 2025

7 min read

Quoted experts

Dalya Fadlalla,

Joshua Davis Ph.D.

Below we've compiled a list of the most critical senior computer analyst skills. We ranked the top skills for senior computer analysts based on the percentage of resumes they appeared on. For example, 6.9% of senior computer analyst resumes contained encryption as a skill. Continue reading to find out what skills a senior computer analyst needs to be successful in the workplace.

15 senior computer analyst skills for your resume and career

1. Encryption

Here's how senior computer analysts use encryption:

Implemented and secured data transmission solutions by deploying appropriate encryption systems to protect data on the classified LAN and WAN.
Ensured laptop encryption using Pointsec Full Disk Encryption, Bit Locker and PGP.

2. Encase

Here's how senior computer analysts use encase:

Experienced in computer forensic investigation, using applications like EnCase and Forensic Toolkit.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how senior computer analysts use customer service:

Managed up to 6 people: Hardware Engineers, Customer Service Representatives and Administrative assistant.
Received array of awards for excellence in customer service and on-time performance.

4. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how senior computer analysts use technical support:

Extended technical support to judicial staff and law departments on use of electronic calendaring
Provided on-site engineering and technical support to user workstations and servers.

5. Extraction

Here's how senior computer analysts use extraction:

Researched, selected, and installed the first Data Extraction tool for use in the IT Department.

6. DOD

Definition of Done (DoD) is a set of deliverables that are needed to devise software. These deliverables are valuable to the system and can be exemplified by writing code, coding comments, unit testing, integration testing, design documents, release notes, and so on.

Here's how senior computer analysts use dod:

Task lead for the INFOSEC Publications project to review existing DoD and Navy publications for accuracy and completeness.
Helped users to connect to mainframes and services throughout the DOD System & Internet.

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7. Incident Response

Incident response is defined as the process by which a company or organization handles a cyber attack or a data breach. Along with dealing with the initial attack, this also deals with the possible consequences of the breach. The goal of incident response is to limit the damage caused by the attack.

Here's how senior computer analysts use incident response:

Provided guidance on enterprise auditing, continuity of operations planning, incident response.
Assisted in the creation of the Incident Response Plan and Standard Operating Procedures for the CSIRT.

8. Application Development

Here's how senior computer analysts use application development:

Evaluate industry application developments, present solutions and make recommendations to meet core objectives.
Utilize unified language in support of requirements analysis phases of application development.

9. PC

Here's how senior computer analysts use pc:

Developed the curricula and managed a PC Training Program which served the needs of approximately 1200 employees covering various subjects.
Replaced, installed and configured PC modems, NIC cards, memory upgrades, hard disks replacements, and motherboards.

10. Linux

Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.

Here's how senior computer analysts use linux:

Deployed new Linux cluster with Puppet and Razor.
Provided Technical Solutions with obtaining $1+ million dollars in funding through developing high-performance Linux clusters to facilitate biological research.

11. Java

Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.

Here's how senior computer analysts use java:

Supported enterprise-reporting software and developed programs in Java for report formatting and generation.
Implemented typical requirements by using custom Java code in activities whenever required.

12. Desktop

The term desktop commonly refers to the desktop computer also called a personal computer. A PC is named after a desktop as it is placed on or under the desk. A desktop computer consists of different accessories such as CPU, monitor, mouse, keyboard, speakers, etc. The desktop also refers to the graphical user interface that appears on a computer, displaying all the icons on the monitor screen.

Here's how senior computer analysts use desktop:

Provided dedicated desktop support for The National Institute for Drug Abuse Division of The National Institute of Health (NIDA).
Developed a process and procedure to automate the deployment of Windows Security Updates to all desktop computers.

13. Switches

Here's how senior computer analysts use switches:

Supported and maintained more than 200 databases servers, routers, and switches.
Assist Sr. Network Engineer in configuring Enterasys and Cisco switches when needed in field.

14. R

R is a free software environment and a language used by programmers for statistical computing. The R programming language is famously used for data analysis by data scientists.

Here's how senior computer analysts use r:

Experience with non-Microsoft .NET technologies includes JQuery, Git, R, Octave, Machine Learning and AWS.

15. Cots

Here's how senior computer analysts use cots:

Provided technical analysis for the integration of COTS (Commercial Off-the-shelf software) in the JCALS Enterprise environment
Install and maintain Operating Systems and COTS products.

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What skills help Senior Computer Analysts find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What senior computer analyst skills would you recommend for someone trying to advance their career?

Dalya Fadlalla

Adjunct Faculty, Tuskegee University

Some companies and industries with JOB_TITLE positions are showing growth and progression. Computer Information Systems (CIS) is a field worth considering with the quick advance in technology and great profession to enter now.

This field offers many benefits including reasonable salaries, many great opportunities for advancement and development, and job security.
The demand for CIS graduates has increased, so CIS graduates should expect and
Believed that to be in high demand in many industries.
Computer Information Systems (CIS) is a career with great potential and a promising future.

What type of skills will young senior computer analysts need?

Joshua Davis Ph.D.

Lecturer, Carleton College

Studying mathematics is good practice for rigorous thinking and problem solving, which are valued across the workforce. For science and engineering applications, it is often also helpful to have R, Python, Matlab, or another popular programming language. But technical abilities get the graduate-only so far. They need interpersonal communication skills so that they can understand the needs of stakeholders and cooperate with colleagues. For this reason, many faculty at my school emphasize writing, speaking, listening, and teamwork skills.

What soft skills should all senior computer analysts possess?

Robert Rucker

Lecturer, Arizona State University

Being able to learn a new technology very quickly is critical since that is what my students encounter.

Do you want to know more?

List of senior computer analyst skills to add to your resume

The most important skills for a senior computer analyst resume and required skills for a senior computer analyst to have include:

Encryption
Encase
Customer Service
Technical Support
Extraction
DOD
Incident Response
Application Development
PC
Linux
Java
Desktop
Switches
R
Cots
Digital Forensics
Remote Sites

CAD
Microsoft SQL
SQL Server
Workstations
Unix
OS
Troubleshoot
User Accounts
System Administration
Financial Applications
IDS
VPN
TCP/IP
Lan
Windows Server
Windows XP
Mac

SharePoint
DB2
Windows NT
Software Issues
ITIL
SAN
Novell
DNS
SCCM
HR
Lotus Notes
SMS
JCL
MVS
QA

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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