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Senior information specialist skills for your resume and career
15 senior information specialist skills for your resume and career
1. Litigation
- Drafted various necessary court filings, under time constraints, in response to requests in Litigation.
- Handled numerous, complex FOIA requests that became the subject of Civil Litigation.
2. Data Entry
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
- Performed data entry, audited driving records into several computerized systems.
- Assist in Undergraduate Admissions projects, coordinate and collect potential student feedback; perform data entry and office support as needed.
3. Technical Support
Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.
- Offered administrative and technical support to all internal and external customers.
- Provided timely and localized technical support to division sites.
4. DOD
Definition of Done (DoD) is a set of deliverables that are needed to devise software. These deliverables are valuable to the system and can be exemplified by writing code, coding comments, unit testing, integration testing, design documents, release notes, and so on.
- Designed modules with Rational Rose to manage facility clearances and electronic questionnaires for DOD personnel.
- Maintained classified computer asset and material accordance with DOD security policies and procedures.
5. QA
QA, or Quality Assurance is a procedure that entails all of the steps taken to avoid any errors in the manufacturing process or in the production of the goods that a company produces. It can also include ensuring the consistency of the services rendered. Quality assurance ensures that the quality of the service delivered to consumers meets or exceeds the promised expectations. This greatly aids in the prevention of any complications that might arise after the goods or services have been distributed. It makes sure that customers are satisfied.
- Performed data analysis and QA Performed Integration Testing.
- Performed routine QA and updated records as necessary to add new or corrected information to existing records.
6. Scientific Literature
- Participate in journal club to review scientific literature.
7. Competitive Intelligence
Competitive intelligence denotes the activity of describing, collecting, analyzing, and spreading intelligence concerning goods or products, services, customers, competitors, and any factor that enables the managers and executives to make a strategic decision for a company.
- Updated intranet marketing analyst reports, news alerts, competitive intelligence and general company press information.
- Project Manager on NKC Global Alerting team for Competitive Intelligence to be used by Global Novartis.
8. Appeals
- Collaborate with billing department to submit claim appeals and address claim payment issues.
9. SME
The term ‘small and medium-sized enterprises' is meant to describe businesses of varied sizes who fall below certain limits and targets set by various organizations, such as the World Bank and the UN. SMEs, as they are commonly known, are an important part of any economy and generally, in healthy economies, should vastly outnumber other forms of business, such as multi-level corporations, because they collectively employ more people, pay better, and produce more money.
- Managed project and contributed as SME in design of business continuity for critical disaster recovery effort.
- Facilitated SME incident response process documentation working sessions.
10. Windows
Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.
- Provided desktop support for administration and software developer environments on both Windows and Macintosh platforms.
- Managed Microsoft Server 2012 based network with 250+ clients remote and on-site using desktop, laptops and tablets running Windows 7/8.1/10.
11. Literature Searches
- Performed literature searches and critically reviewed medical data from the literature resulting in balanced dissemination of product information.
- Conducted research and data gathering, including manual and online literature searches using approved databases.
12. FDA
The Food and Drug Administration (FDA) is a division of the US Department of Health and Human Services that regulates the production and sale of food, pharmaceutical products, medical equipment, and other consumer goods, as well as veterinary medicine. The FDA is now in charge of overseeing the manufacture of products like vaccines, allergy treatments, and beauty products.
- Prepared and approved both expedited adverse event reports and annual Periodic Safety Reports for submission to the U.S. FDA.
- Formalized Annual Report search process as SOP to meet FDA requirements, creating template for all other contributors.
13. SQL Server
- Developed NMCI Mobile Order Tracking internet application using ASP.NET 2003 to connect to the Microsoft SQL Server 2000 database.
- Upgraded the Vision Care sales force commission system to SQL Server from a legacy mainframe application.
14. Web Site
- Developed or maintain internal or external company Web sites.
- Developed and maintained training web site that managed enrollments, course content and training reports.
15. Management System
A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.
- Collected, summarized, analyzed and submitted detailed weekly and monthly reports on inquiry response statistics using database management systems.
- Implemented an Information Management System to track medical inquiries, standardized responses and to customize report management.
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Director & Associate Professor, University of Oklahoma
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Susan Burke Ph.D.
Director & Associate Professor, University of Oklahoma
List of senior information specialist skills to add to your resume

The most important skills for a senior information specialist resume and required skills for a senior information specialist to have include:
- Litigation
- Data Entry
- Technical Support
- DOD
- QA
- Scientific Literature
- Competitive Intelligence
- Appeals
- SME
- Windows
- Literature Searches
- FDA
- SQL Server
- Web Site
- Management System
- Test Cases
- Promotional Materials
- Unix
- Infrastructure
- User Accounts
- Troubleshoot
- DB2
- Mainframe
- Training Materials
- Documentum
- HTML
- Press Releases
- SharePoint
- PC
- Project Plan
- ETL
- EDS
- EDI
- ASP
- Public Inquiries
- PowerPoint
- Lotus Notes
- Customer Support
- XML
- ISO
- JavaScript
- Business Processes
- Configuration Management
- HR
Updated January 8, 2025