Senior information technology administrator job description

Cennox is progressive and ambitious, providing numerous services to the Banking & Financial Services Industry, including Managed Services, ATM Installation & Maintenance, ATM Security, along with Smart Safe Manufacturing and Service. With 1,000+ staff globally, Cennox is on a path of rapid growth.

Position Summary:

The primary focus of this position will be providing global system administration for our IT infrastructure as we acquire new companies. This is the ideal role for a candidate who loves delivering technical solutions in an ever-expanding environment. Equally important is keeping all stakeholders informed of current statuses with the projects you are working on. If you like to manage projects while implementing the latest technology, this job is for you. This position works normal office hours, however there will be a need for after-hours and weekend work to fit in with project demands. Based in Atlanta, travel to other offices within the US are required.

Primary Responsibilities:

• Analyze, plan, develop and implement an overall schedule to migrate newly acquired companies into the Cennox IT architecture.
• Identify short term priorities and other longer-term initiatives.
• Perform duties in a highly professional manner, always considering costs and approach.
• Assign, oversee and immerse yourself in the daily technical tasks while ensuring the highest quality to reach established milestones
• Join regular technical team meetings to determine progress and address any questions or challenges regarding projects
• Determine and define clear deliverables, roles and responsibilities for specific projects or initiatives
• Research and evaluate hardware and software technology options for integrations and weigh the cost/benefit when making large purchases on behalf of the company.
• Report progress, escalate where necessary and represent Cennox in all forums in a professional manner.

Skills and Requirements:

• A strong background in technical infrastructure and implementation
• Experience mentoring, coaching, and developing rising talent in an IT department
• Excellent time management and organizational skills
• Strong sense of personal accountability
• Experience working in a high-level collaborative environment and promoting a teamwork mentality
• Ability to predict challenges and seek to proactively head-off obstacles
• Experience with Office365 administration, basic understanding of IT networks, and experience managing ERP systems are preferred

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• • Lead an IT team of 1-2 people
  • Be a point of escalation for more complex hardware and software issues
  • Support and administer a range of market-leading apps
  • Maintain the office technology including Zoom Rooms, WiFi, and digital signage
  • Manage the local inventory ensuring all items are well recorded
  • Contribute to wider technology projects and lead deployment efforts locally
  • Maintain and develop best-in-class security practices across our web infrastructure, platforms, email, and end-user computing.
  • Create and maintain technical documentation and standards for administration and end-users
  • Partner with Human Resources to handle onboarding, offboarding, employee changes, and new hire training
  • Travel to New Jersey office when necessary

Qualifications

• • Preferred previous experience as a Senior IT Technician/Engineer
  • Good knowledge of cloud technologies
  • Super Administrative experience with MS Office Suite is essential
  • Scripting, automation, and API knowledge
  • Good knowledge of Servers, Networks, and Databases preferred
  • Self-motivated and able to work autonomously
  • Creative problem-solving skills, with a good attitude and willingness to learn
  • Excellent written and verbal communication skills.
  • Authorized to work in the US
  • Must be available to work flexible hours
  • Position is required to work on-site at our New York City office

Full Time: Monday to Friday, 8:30 am to 5:30 pm.

Work Location:

• Onsite Role in NYC

080322

Division or Field Office:

Information Technology Division
Department of Position: Infrastructure Admn & Ops Dept
Work from:
Corporate Office, Erie PA

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package.

Position Summary

Performs administration of networks, systems and databases which affect critical enterprise platforms that cross the organization and that impact a significant number of stakeholders. May develop complex, enterprise wide solutions and/or introduce new vendor relationships and/or new technology. May perform duties in one or more of the following disciplines: Database System Network Middleware.

This opportunity is for an IT Administrator or Senior IT Administrator and there is 1 position available .

In addition to the minimum qualifications, the following technologies are strongly preferred :

• Proficiency with IBM Message Queue and IBM Message Broker
• Proficiency with TSO, JCL, SMP/E, PQEdit
• Knowledge of USS, REXX, Linux

Duties and Responsibilities

Performs administration of networks, systems and databases including investigation and diagnostics of problems that are deep in multiple technologies and/or platforms and seeks root cause analysis in related domains. Completes projects/outcomes of high complexity.

Installs new network server hardware and other devices. Performs complex upgrades, troubleshoots and fixes of network hardware and software issues.

Implements, maintains, modifies and supports assigned applications. Works in conjunction with appropriate IT staff to complete project plans, define project scope and participates in systems integration activities.

Ensures maintenance of system, tracks systems performance regularly and identifies performance issues and tuning opportunities; recommends improvements where applicable.

Effectively communicates with customers, team members or other stakeholders to ensure successful outcomes.

Participates as a team member and contributes to team projects. Mentors less senior staff members and provides peer review and technical oversight.

Assists in setting technical direction and strategy; provides insight to help inform leaders.

The first six duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear.

Competencies

Self-Development

Collaborates

Cultivates Innovation

Instills Trust

Decision Quality

Values Diversity

Nimble Learning

Customer Focus

Optimizes Work Processes

Ensures Accountability

Coding And Converting

Information Management Skills

Job-Specific Knowledge

Proofing Text And Numbers

Using Tables And Graphs

Qualifications

Bachelor's degree in IT, MIS, Business or related field, plus five years' related experience, or;

Associate's degree in a technical field, plus seven years' related experience, or;

High School Diploma plus nine years' related experience

Physical Requirements

Lifting 0-20 lbs; Occasional (
Lifting 20-50 lbs; Occasional (
Lifting Over 50 lbs; Rarely

Driving; Occasional (
Pushing/Pulling; Rarely

Manual Keying/Data Entry; Frequent (50-80%)

Climbing; Rarely


Nearest Major Market:
Erie