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Senior patient service representative education requirements

Updated January 8, 2025
4 min read

There are several educational requirements to become a senior patient service representative. Senior patient service representatives usually study business, health care administration, or psychology. 41% of senior patient service representatives hold a bachelor's degree, and 23% hold an associate degree. We analyzed 297 real senior patient service representative resumes to see exactly what senior patient service representative education sections show.

The most common colleges for senior patient service representatives are the University of Phoenix and the University of Phoenix.

There are also many online senior patient service representative courses to help get the education required to be a senior patient service representative.

What education do you need to become a senior patient service representative?

What degree do you need to be a senior patient service representative?

The most common degree for senior patient service representatives is bachelor's degree, with 41% of senior patient service representatives earning that degree. The second and third most common degree levels are associate degree degree at 23% and associate degree degree at 18%.
  • Bachelor's, 41%
  • Associate, 23%
  • High School Diploma, 18%
  • Diploma, 6%
  • Other Degrees, 12%

What should I major in to become a senior patient service representative?

You should major in business to become a senior patient service representative. 30% of senior patient service representatives major in business. Other common majors for a senior patient service representative include health care administration and psychology.

Most common colleges for senior patient service representatives

Senior patient service representatives often get their degrees at University of Phoenix, Texas State University, and University of Central Oklahoma. Here are the most common colleges for senior patient service representatives in the US based on their resumes.
Senior patient service representative common collegePercentages
University of Phoenix16.22%
Texas State University8.11%
University of Central Oklahoma8.11%
Louisiana State University and A&M College5.41%
Robert Morris University5.41%

Best majors for senior patient service representatives

Best colleges for senior patient service representatives

The best colleges for senior patient service representatives are Stanford University, Northwestern University, and University of Pennsylvania.

A senior patient service representative with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for senior patient service representatives. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become senior patient service representatives.

1. Stanford University

Stanford, CA • Private

In-state tuition

$51,354

Enrollment

7,083

2. University of Pennsylvania

Philadelphia, PA • Private

In-state tuition

$55,584

Enrollment

10,764

3. Northwestern University

Evanston, IL • Private

In-state tuition

$54,568

Enrollment

8,451

4. California State University - Bakersfield

Bakersfield, CA • Private

In-state tuition

$7,309

Enrollment

9,142

5. University of Southern California

Los Angeles, CA • Private

In-state tuition

$56,225

Enrollment

19,548

6. SUNY Stony Brook

Stony Brook, NY • Private

In-state tuition

$9,625

Enrollment

17,407

7. Boston University

Boston, MA • Private

In-state tuition

$53,948

Enrollment

17,238

8. New York University

New York, NY • Private

In-state tuition

$51,828

Enrollment

26,339

9. Maria College of Albany

Albany, NY • Private

In-state tuition

$15,140

Enrollment

876

10. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-state tuition

$14,760

Enrollment

31,451

20 best online courses for senior patient service representatives

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1. Operations and Patient Safety for Healthcare IT Staff

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Now that you've been introduced to the world of Health IT and the important role played by electronic health records (EHRs), we'll focus on other technologies that play a role in maintaining ongoing operations in healthcare. Telemedicine, patient portals, barcode scanners, printers, and medical devices are just some of the technologies that impact providers and patients. As an IT support specialist, you’ll be asked to troubleshoot issues with a wide variety of tools. You'll see a scenario with...

2. Patient Safety

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Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few.\n\nThe Patient Safety & Quality Leadership Specialization covers...

3. Speak Medical Spanish to Your Patients and Clients

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Spanish essentials for healthcare; program teaches correct pronunciation, pain management and medication, among others...

4. Customer Service Fundamentals: Putting People First

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Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

5. Prehospital care of acute stroke and patient selection for endovascular treatment using the RACE scale

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Acute stroke is a time-dependent medical emergency. In acute ischemic stroke, the first objective is to restore brain flow using sistemic thrombolytic treatment and, in patients with large vessel occlusion, by endovascular treatment. In hemorrhagic stroke there are also specific treatments that can improve the clinical outcome. The sooner the initiation of all these therapies the higher the clinical benefit. Thus, the organization of Stroke Code systems coordinated between emergency medical...

6. Addiction Treatment: Clinical Skills for Healthcare Providers

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This course is designed with a singular goal: to improve the care you provide to your patients with substance use disorders. By delving into a model case performed by actors, seven Yale instructors from various fields provide techniques to screen your patients for substance use disorder risk, diagnose patients to gauge the severity of their use, directly manage treatment plans, refer out to treatment services, and navigate the various conditions that may limit your patient’s access to treatment...

7. Outstanding Customer Service - The Ultimate Guide!

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Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...

8. Customer Service Mastery: Delight Every Customer

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9. Motivational Enhancement Techniques: Working with Patients with Opioid & Substance Use Disorders or High Risk Use MAT Waiver Training S...

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WORKING WITH PATIENTS WITH SUBSTANCE USE DISORDERS OR HIGH RISK This optional online course opportunity is made possible through a joint partnership with University of Virginia School of Medicine (UVASOM) and Nursing (SON) and the American Academy of Addiction Psychiatry (AAAP), DATA 2000 sponsor. This content was created by the AAAP and has been used with permission. The course consists of one 1-hour session for healthcare providers who wish to enhance their effectiveness in treating high-risk...

10. Clinical Kidney, Pancreas and Islet Transplantation

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Kidney transplantation is a major advance of modern medicine which provides high-quality of life for patients with end-stage renal disease. What used to be an experimental, risky, and very limited treatment option more than 50 years ago is now routinely performed in many countries worldwide. The number of renal transplants is expected to rise sharply in the next decade since the proportion of patients with end stage renal disease is increasing. Are you interested in clinical kidney, pancreas...

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Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

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13. Emergency Care: Pregnancy, Infants, and Children

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Welcome to the final course of lectures in your quest to master EMT basics. In this course, we will cover some of the highest-stress patient populations: pregnant patients and kids, also known as pediatrics. To wrap up your EMT knowledge we will end this course with information about hazmat situations, extricating patients from tight spots and finally how you write a note about your patient care. You will learn to ensure it communicates what your assessment of the patient was, what...

14. Value-Based Care: Managing Processes to Improve Outcomes

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COURSE 3 of 7. This course is designed to introduce you to critical office-based processes that a value-based practice must manage in the drive towards improved patient outcomes. In Module 2, we’ll focus on office-based and clinical patient-based supporting functions. At every level in healthcare, guidelines, processes, and functions exist to improve outcomes, and following a consistent process will return the best effect. Refine your understanding of value and learn strategies to provide real...

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16. IT service operations and Service Desk management

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Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam...

17. CVS Health Call Center Customer Service

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The demand for call center customer service representatives is huge, there are thousands of open job roles in the US alone. If you are someone that enjoys talking to people and solving problems and are ready for new experiences, then this program is right for you. Customer service in a call center is an exciting career where every day is a new day and a new adventure. If you're considering a career in retail customer service and you're someone who is passionate about providing exceptional...

18. Medical Emergencies: Airway, Breathing, and Circulation

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In this course, you will develop the knowledge and skills to assess and stabilize certain types of patients for transport. By the end of this course, you will be able to: 1) assess a basic medical patient 2) describe general pharmacologic principles and the skills associated with medication administration, 3) explain airway physiology, the assessment of the airway and available interventions for airway management, 4) identify, assess and formulate a plan to stabilize a patient with a...

19. Start Improving Customer Service

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20. Customer Service Basics: Improve your Service now

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Top 10 most affordable universities for senior patient service representatives

The most affordable schools for senior patient service representatives are Baruch College of the City University of New York, california state university - bakersfield, and suny farmingdale.

If the best universities for senior patient service representatives are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for senior patient service representatives.

1. Baruch College of the City University of New York

New York, NY • Private

In-state tuition

$7,262

Cost of attendance

14,046

2. California State University - Bakersfield

Bakersfield, CA • Private

In-state tuition

$7,309

Cost of attendance

16,714

3. SUNY Farmingdale

Farmingdale, NY • Private

In-state tuition

$8,306

Cost of attendance

16,091

4. California State University - Dominguez Hills

Carson, CA • Private

In-state tuition

$6,942

Cost of attendance

14,469

5. University of Florida

Gainesville, FL • Private

In-state tuition

$6,381

Cost of attendance

21,034

6. Florida International University

Miami, FL • Private

In-state tuition

$6,556

Cost of attendance

19,434

7. California State University - Long Beach

Long Beach, CA • Private

In-state tuition

$6,798

Cost of attendance

18,306

8. SUNY Polytechnic Institute

Utica, NY • Private

In-state tuition

$8,238

Cost of attendance

21,567

9. Clayton State University

Morrow, GA • Private

In-state tuition

$5,419

Cost of attendance

17,697

10. California State University - Los Angeles

Los Angeles, CA • Private

In-state tuition

$6,749

Cost of attendance

14,823

Top 10 hardest universities to get into for senior patient service representatives

The hardest universities for senior patient service representatives to get into are Stanford University, Northwestern University, and University of Pennsylvania.

Some great schools for senior patient service representatives are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for senior patient service representatives based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.

1. Stanford University

Stanford, CA • Private

Admissions rate

4%

SAT average

1,497

2. Northwestern University

Evanston, IL • Private

Admissions rate

8%

SAT average

1,508

3. University of Pennsylvania

Philadelphia, PA • Private

Admissions rate

8%

SAT average

1,492

4. University of Southern California

Los Angeles, CA • Private

Admissions rate

13%

SAT average

1,445

5. Boston University

Boston, MA • Private

Admissions rate

22%

SAT average

1,420

6. New York University

New York, NY • Private

Admissions rate

20%

SAT average

1,419

7. Vanderbilt University

Nashville, TN • Private

Admissions rate

10%

SAT average

1,514

8. George Washington University, The

Washington, DC • Private

Admissions rate

42%

SAT average

1,380

9. University of Rochester

Rochester, NY • Private

Admissions rate

29%

SAT average

1,422

10. Johns Hopkins University

Baltimore, MD • Private

Admissions rate

11%

SAT average

1,513

Top 10 easy-to-apply-to universities for senior patient service representatives

The easiest schools for senior patient service representatives to get into are D'Youville College, gwynedd mercy university, and mount saint mary's university.

Some schools are much easier to get into. If you want to start your career as a senior patient service representative without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for senior patient service representatives.

1. D'Youville College

Buffalo, NY • Private

Admissions rate

100%

SAT average

1,072

2. Gwynedd Mercy University

Gwynedd Valley, PA • Private

Admissions rate

92%

SAT average

1,031

3. Mount Saint Mary's University

Los Angeles, CA • Private

Admissions rate

84%

SAT average

1,031

4. Felician University

Lodi, NJ • Private

Admissions rate

81%

SAT average

999

5. Barry University

Miami, FL • Private

Admissions rate

91%

SAT average

1,006

6. Life University

Marietta, GA • Private

Admissions rate

94%

SAT average

979

7. Oklahoma Wesleyan University

Bartlesville, OK • Private

Admissions rate

68%

SAT average

964

8. Presentation College

Aberdeen, SD • Private

Admissions rate

97%

SAT average

1,050

9. Oregon Institute of Technology

Klamath Falls, OR • Private

Admissions rate

96%

SAT average

1,139

10. Holy Family University

Philadelphia, PA • Private

Admissions rate

72%

SAT average

1,017

Average senior patient service representative salary by education level

According to our data, senior patient service representatives with a Master's degree earn the highest average salary, at $47,735 annually. Senior patient service representatives with a Bachelor's degree earn an average annual salary of $44,613.
Senior patient service representative education levelSenior patient service representative salary
Master's Degree$47,735
High School Diploma or Less$35,338
Bachelor's Degree$44,613
Some College/ Associate Degree$37,656

Senior patient service representative education FAQs

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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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