Senior patrol agent job description
Updated March 14, 2024
7 min read
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Example senior patrol agent requirements on a job description
Senior patrol agent requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in senior patrol agent job postings.
Sample senior patrol agent requirements
- Bachelor's degree in Criminal Justice or related field.
- At least three years of experience in law enforcement.
- Valid driver's license and clean driving record.
- Certified in CPR and First Aid.
- Familiarity with federal laws and regulations.
Sample required senior patrol agent soft skills
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and decision-making abilities.
- Ability to handle stressful situations with composure.
Senior patrol agent job description example 1
GardaWorld Federal Services senior patrol agent job description
GardaWorld -
Security Services
Security Officer - Now Hiring!
You've got the right skills. What you need is the right opportunity to unleash your potential. We agree, and we're hiring!
Every day is different at GardaWorld with diverse work assignments and flexible schedules. We are leaders in Professional training programs that cover every aspect of delivering world class security services. And every industry counts on us because we're the very best at what we do. Perhaps you are, too.
In our complex world today, GardaWorld stands out as the largest privately owned security services company in the world. We're experts at protecting people and assets. We're also growing everywhere and expanding in multiple locations. If you're a sharp, talented, self-confident individual who excels in customer service, you can build a future here. We give you all the tools you need to expand your skills and grow your career with exceptional opportunities for advancement. You can stand out - and thrive - here, too, as a Security Officer.
At GardaWorld, we know your compensation is important so we provide competitive hourly starting rates for every market we're in. We're growing our team here in Sacramento, CA
Work today, get paid today, with DailyPay!
GardaWorld offers DailyPay - a voluntary benefit that allows you to access your pay on day 1 of work.
If you're hired for a role at GardaWorld, you'll never have to wait for a paycheck again! DailyPay's most used features include:
PAY: Get instant access to your money as you earn it
SAVE: Automatically save a portion of every paycheck
BALANCE ALERTS: Track your real-time earnings & budget for upcoming bills or expenses
Compensation: $20.00
Shift: Full Time (40 hours) Sat - Sun 5:00am - 1:00pm,
About the job:
* Excellent customer service is always your top priority.
* You observe, survey the area and provide reporting on activity at your assigned location.
* You provide rapid response in critical situations.
* You're good with reading and writing detailed reports.
* You know when and how to enforce customer procedures, regulations and standards.
Your background:
* You have a high school education or equivalent (GED)
* You're able to ace (and pass) an extensive screening process
* If you have Security, Military, Law Enforcement experience - even better!
* A state issued BSIS license is required.
If you want a real career opportunity where you're part of a dynamic supportive team that's dedicated to your success, check us out. We're a global organization that embraces our cultural diversity and we promote engagement, communication, and sharing ideas across all our teams. At GardaWorld, you'll have plenty of room to grow - and that's just for starters. Explore your future with us today.
Whelan Security of California, Inc.
Ca Private Patrol Number: 16344
Qualifications
Education
Security Services
Security Officer - Now Hiring!
You've got the right skills. What you need is the right opportunity to unleash your potential. We agree, and we're hiring!
Every day is different at GardaWorld with diverse work assignments and flexible schedules. We are leaders in Professional training programs that cover every aspect of delivering world class security services. And every industry counts on us because we're the very best at what we do. Perhaps you are, too.
In our complex world today, GardaWorld stands out as the largest privately owned security services company in the world. We're experts at protecting people and assets. We're also growing everywhere and expanding in multiple locations. If you're a sharp, talented, self-confident individual who excels in customer service, you can build a future here. We give you all the tools you need to expand your skills and grow your career with exceptional opportunities for advancement. You can stand out - and thrive - here, too, as a Security Officer.
At GardaWorld, we know your compensation is important so we provide competitive hourly starting rates for every market we're in. We're growing our team here in Sacramento, CA
Work today, get paid today, with DailyPay!
GardaWorld offers DailyPay - a voluntary benefit that allows you to access your pay on day 1 of work.
If you're hired for a role at GardaWorld, you'll never have to wait for a paycheck again! DailyPay's most used features include:
PAY: Get instant access to your money as you earn it
SAVE: Automatically save a portion of every paycheck
BALANCE ALERTS: Track your real-time earnings & budget for upcoming bills or expenses
Compensation: $20.00
Shift: Full Time (40 hours) Sat - Sun 5:00am - 1:00pm,
About the job:
* Excellent customer service is always your top priority.
* You observe, survey the area and provide reporting on activity at your assigned location.
* You provide rapid response in critical situations.
* You're good with reading and writing detailed reports.
* You know when and how to enforce customer procedures, regulations and standards.
Your background:
* You have a high school education or equivalent (GED)
* You're able to ace (and pass) an extensive screening process
* If you have Security, Military, Law Enforcement experience - even better!
* A state issued BSIS license is required.
If you want a real career opportunity where you're part of a dynamic supportive team that's dedicated to your success, check us out. We're a global organization that embraces our cultural diversity and we promote engagement, communication, and sharing ideas across all our teams. At GardaWorld, you'll have plenty of room to grow - and that's just for starters. Explore your future with us today.
Whelan Security of California, Inc.
Ca Private Patrol Number: 16344
Qualifications
Education
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Senior patrol agent job description example 2
Pinkerton Government Services Inc senior patrol agent job description
Chandler, AZ - United States
We are as invested in your career as you are.
As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today, will be here tomorrow, and are a thriving community of over 2,000 risk management professionals.
This is just one of the several exciting career opportunities that are currently available.
Job Summary:
In accordance with post orders and site access control policies, the Patrol Agent greets and processes all incoming employees, visitors, and vendors into the client's lobby. The Agent will provide concierge services and must be familiar with all aspects of the local community including geography, directions, and amenities in order to answer questions, resolve concerns, and provide alternative recommendations. The position includes supervisory responsibilities to ensure that the new hire orientation, on-going training, and overall employee performance meet the client's service expectations.
Essential Functions:
+ Represent Pinkerton's core values of integrity, vigilance, and excellence.
+ Control access to the client's lobby through the admittance process;
+ Screen visitors, vendors, and client employees in an efficient manner in order to expedite their admittance to the site or facility.
+ Ensure every interaction (including first time visitors and returning long-term client employees) receive exceptional customer service through warm greetings, suitable recommendations, and improvised solutions, if needed.
+ Enforce safety and security policies/procedures.
+ Respond to incidents of fire, medical emergency, bomb threat, activated alarms, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, suspicious activity, and other incidents or conditions.
+ Deescalate tense situations through appropriate security measures and communication channels measures.
+ Review CCTV footage, complete patrols, and review threat intelligence.
+ Maintain logs, prepare incident reports, and communicate accordingly to client management, life and safety personnel and/or public safety authorities, as required.
+ Conduct inspections (scheduled and unscheduled).
+ Complete employee scheduling and adherence to schedule protocols.
+ Instruct Security Agents on the post duties and conduct tours of the grounds and facility prior to their first day assignment;
+ Ensure all Security Agents read, understand, and adhere to the instructions pertaining to post assignments.
+ Provide on-going performance feedback.
+ Manage the continuous in-service training program including new employee instruction and changed procedures;
+ Ensure that Security Agents meet all mandated training requirements prior their first day assignment and actively participate in site safety programs.
+ Communicate to the client's security team and/or appropriate management personnel regarding new Security Agents and/or post changes.
+ Ensure documented Emergency Procedures (i.e. Red Books) are kept current and that employees are in compliance.
+ As requested, assist with the completion of the monthly service report.
+ Complete all necessary administrative tasks and reporting functions.
+ All other duties, as assigned.
Education, Experience, and Certifications:
Associate's degree preferred with two or more years of concierge-level security services experience. Prior military/law enforcement background is highly desirable. Current Arizona CCW and Basic life savers (CPR/AED) certifications are required. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.
Competencies:
+ Concierge-level security services experience.
+ Excellent communication skills (interpersonal, written, radio, cellphone, email, text, etc.).
+ Professional demeanor and appearance.
+ Experience with and working knowledge of access control systems, CCTV, alarm monitoring, etc.
+ Computer skills; Microsoft Office.
+ Successful problem resolution skills.
+ Able to interact effectively at all levels and across diverse cultures.
+ Able to manage and defuse difficult, stressful, and/or confrontational situations through effective communication skills.
+ Able to multi-task and effectively manage competing priorities.
+ Serve as a positive team member.
+ Advanced observation skills; able to use sound judgment and make appropriate decisions.
+ Knowledgeable of local community; geography, amenities, and services.
Working Conditions:
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;
+ Exposure to sensitive and confidential information.
+ Regular computer usage.
+ Occasional reaching and lifting of small objects and operating office equipment.
+ Ability to adjust focus between close and distance vision.
+ Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
+ Rapid and effective decision-making during unusual or emergency situations.
+ Work in environments and under conditions that require carrying authorized weapons and ammunition, the use of protective gear and devices, and/or awareness of personal safety and safety of others.
+ Frequent sitting, standing and/or walking for long periods of time and may involve climbing stairs and walking up inclines and on uneven terrain.
+ On occasion, may be required to perform stressful and physical activity.
+ Respond to occasional emergency situations, at any hour, with short notice.
+ Shift work including evenings, weekends, and holidays to ensure the successful completion of work assignments.
+ Travel, as required.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
We are as invested in your career as you are.
As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today, will be here tomorrow, and are a thriving community of over 2,000 risk management professionals.
This is just one of the several exciting career opportunities that are currently available.
Job Summary:
In accordance with post orders and site access control policies, the Patrol Agent greets and processes all incoming employees, visitors, and vendors into the client's lobby. The Agent will provide concierge services and must be familiar with all aspects of the local community including geography, directions, and amenities in order to answer questions, resolve concerns, and provide alternative recommendations. The position includes supervisory responsibilities to ensure that the new hire orientation, on-going training, and overall employee performance meet the client's service expectations.
Essential Functions:
+ Represent Pinkerton's core values of integrity, vigilance, and excellence.
+ Control access to the client's lobby through the admittance process;
+ Screen visitors, vendors, and client employees in an efficient manner in order to expedite their admittance to the site or facility.
+ Ensure every interaction (including first time visitors and returning long-term client employees) receive exceptional customer service through warm greetings, suitable recommendations, and improvised solutions, if needed.
+ Enforce safety and security policies/procedures.
+ Respond to incidents of fire, medical emergency, bomb threat, activated alarms, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, suspicious activity, and other incidents or conditions.
+ Deescalate tense situations through appropriate security measures and communication channels measures.
+ Review CCTV footage, complete patrols, and review threat intelligence.
+ Maintain logs, prepare incident reports, and communicate accordingly to client management, life and safety personnel and/or public safety authorities, as required.
+ Conduct inspections (scheduled and unscheduled).
+ Complete employee scheduling and adherence to schedule protocols.
+ Instruct Security Agents on the post duties and conduct tours of the grounds and facility prior to their first day assignment;
+ Ensure all Security Agents read, understand, and adhere to the instructions pertaining to post assignments.
+ Provide on-going performance feedback.
+ Manage the continuous in-service training program including new employee instruction and changed procedures;
+ Ensure that Security Agents meet all mandated training requirements prior their first day assignment and actively participate in site safety programs.
+ Communicate to the client's security team and/or appropriate management personnel regarding new Security Agents and/or post changes.
+ Ensure documented Emergency Procedures (i.e. Red Books) are kept current and that employees are in compliance.
+ As requested, assist with the completion of the monthly service report.
+ Complete all necessary administrative tasks and reporting functions.
+ All other duties, as assigned.
Education, Experience, and Certifications:
Associate's degree preferred with two or more years of concierge-level security services experience. Prior military/law enforcement background is highly desirable. Current Arizona CCW and Basic life savers (CPR/AED) certifications are required. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.
Competencies:
+ Concierge-level security services experience.
+ Excellent communication skills (interpersonal, written, radio, cellphone, email, text, etc.).
+ Professional demeanor and appearance.
+ Experience with and working knowledge of access control systems, CCTV, alarm monitoring, etc.
+ Computer skills; Microsoft Office.
+ Successful problem resolution skills.
+ Able to interact effectively at all levels and across diverse cultures.
+ Able to manage and defuse difficult, stressful, and/or confrontational situations through effective communication skills.
+ Able to multi-task and effectively manage competing priorities.
+ Serve as a positive team member.
+ Advanced observation skills; able to use sound judgment and make appropriate decisions.
+ Knowledgeable of local community; geography, amenities, and services.
Working Conditions:
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;
+ Exposure to sensitive and confidential information.
+ Regular computer usage.
+ Occasional reaching and lifting of small objects and operating office equipment.
+ Ability to adjust focus between close and distance vision.
+ Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
+ Rapid and effective decision-making during unusual or emergency situations.
+ Work in environments and under conditions that require carrying authorized weapons and ammunition, the use of protective gear and devices, and/or awareness of personal safety and safety of others.
+ Frequent sitting, standing and/or walking for long periods of time and may involve climbing stairs and walking up inclines and on uneven terrain.
+ On occasion, may be required to perform stressful and physical activity.
+ Respond to occasional emergency situations, at any hour, with short notice.
+ Shift work including evenings, weekends, and holidays to ensure the successful completion of work assignments.
+ Travel, as required.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
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Updated March 14, 2024
Updated March 14, 2024