Senior service desk technician demographics and statistics in the US
Senior service desk technician demographics research summary. Zippia estimates senior service desk technician demographics and statistics in the United States by using a database of 30 million profiles. Our senior service desk technician estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about senior service desk technicians after extensive research and analysis:
- There are over 13,257 senior service desk technicians currently employed in the United States.
- 14.6% of all senior service desk technicians are women, while 85.4% are men.
- The average senior service desk technician age is 42 years old.
- The most common ethnicity of senior service desk technicians is White (55.0%), followed by Hispanic or Latino (15.9%), Asian (12.1%) and Black or African American (11.2%).
- In 2022, women earned 98% of what men earned.
- 11% of all senior service desk technicians are LGBT.
- Senior service desk technicians are 52% more likely to work at private companies in comparison to public companies.
On this page
Senior service desk technician demographics by:
Senior service desk technician gender statistics
14.6% of senior service desk technicians are women and 85.4% of senior service desk technicians are men.
- Male, 85.4%
- Female, 14.6%
Senior service desk technician gender ratio
| Gender | Percentages |
|---|---|
| Male | 85.4% |
| Female | 14.6% |
Senior service desk technician gender pay gap
Women earn 98¢ for every $1 earned by men
Male income
$50,682
Female income
$49,523
Senior service desk technician gender ratio over time
This data breaks down the percentage of men and women in senior service desk technician positions over time. Currently, 14.6% of senior service desk technicians are female.
Senior service desk technician gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 81.86% | 18.14% |
| 2011 | 82.57% | 17.43% |
| 2012 | 83.59% | 16.41% |
| 2013 | 83.95% | 16.05% |
| 2014 | 84.21% | 15.79% |
| 2015 | 85.41% | 14.59% |
| 2016 | 85.49% | 14.51% |
| 2017 | 85.43% | 14.57% |
| 2018 | 85.91% | 14.09% |
| 2019 | 85.05% | 14.95% |
| 2020 | 85.38% | 14.62% |
| 2021 | 85.42% | 14.58% |
Senior service desk technician related jobs gender ratio
We compared senior service desk technicians with similar job titles to see how gender ratios vary. As you can see, dell certified systems expert and software applications architect have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Informatics Nurse Specialist | 13% | 87% |
| Clinical Support Specialist | 22% | 78% |
| Clinic Administrator | 23% | 77% |
| Senior Service Desk Technician | 85% | 15% |
| Senior Data Center Engineer | 98% | 2% |
| Software Applications Architect | 98% | 2% |
| Dell Certified Systems Expert | 99% | 1% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Senior service desk technician demographics by race
The most common ethnicity among senior service desk technicians is White, which makes up 55.0% of all senior service desk technicians. Comparatively, 15.9% of senior service desk technicians are Hispanic or Latino and 12.1% of senior service desk technicians are Asian.
- White, 55.0%
- Hispanic or Latino, 15.9%
- Asian, 12.1%
- Black or African American, 11.2%
- Unknown, 5.4%
- American Indian and Alaska Native, 0.4%
Senior service desk technician race
| Senior service desk technician race | Percentages |
|---|---|
| White | 55.0% |
| Hispanic or Latino | 15.9% |
| Asian | 12.1% |
| Black or African American | 11.2% |
| Unknown | 5.4% |
| American Indian and Alaska Native | 0.4% |
Senior service desk technician race and ethnicity over time
See how senior service desk technician racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Senior service desk technician race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 63.63% | 11.66% | 8.73% | 12.89% |
| 2011 | 64.33% | 11.75% | 8.88% | 12.39% |
| 2012 | 63.06% | 11.99% | 9.13% | 13.03% |
| 2013 | 62.00% | 11.22% | 9.94% | 13.41% |
| 2014 | 61.71% | 11.44% | 9.58% | 14.12% |
| 2015 | 61.61% | 10.90% | 10.76% | 14.01% |
| 2016 | 61.40% | 10.86% | 10.74% | 13.90% |
| 2017 | 60.62% | 10.53% | 11.19% | 14.30% |
| 2018 | 60.73% | 10.49% | 11.28% | 14.04% |
| 2019 | 58.92% | 10.41% | 11.98% | 15.16% |
| 2020 | 56.88% | 10.98% | 11.76% | 15.33% |
| 2021 | 55.03% | 11.21% | 12.14% | 15.86% |
Senior service desk technician wage gap by race
According to our data, asian senior service desk technicians have the highest average salary compared to other ethnicities. Black or african american senior service desk technicians have the lowest average salary at $48,775.
| Ethnicity | Salary |
|---|---|
| Unknown | $49,453 |
| White | $50,270 |
| Black or African American | $48,775 |
| Asian | $55,593 |
| Hispanic or Latino | $49,608 |
Average senior service desk technician age
See how the average age of senior service desk technicians varies based on ethnicity and gender.
Male
Female
Senior service desk technician age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 44 | 43 |
| Unknown | 40 | 45 |
| Asian | 41 | 41 |
| Hispanic or Latino | 37 | 39.5 |
| White | 41 | 46 |
| American Indian and Alaska Native | 41 |
Senior service desk technician age breakdown
The average age of senior service desk technicians is 40+ years years old, representing 56% of the senior service desk technician population.
Senior service desk technician age breakdown
| Senior Service Desk Technician Years | Percentages |
|---|---|
| 40+ years | 56% |
| 30-40 years | 30% |
| 20-30 years | 15% |
Senior service desk technician educational attainment
The most common degree for senior service desk technicians is bachelor's degree, with 51% of senior service desk technicians earning that degree. The second and third most common degree levels are associate degree degree at 33% and associate degree degree at 5%.
- Bachelor's, 51%
- Associate, 33%
- Master's, 5%
- High School Diploma, 5%
- Other Degrees, 6%
Senior service desk technicians by degree level
| Senior service desk technician degree | Percentages |
|---|---|
| Bachelor's | 51% |
| Associate | 33% |
| Master's | 5% |
| High School Diploma | 5% |
| Other Degrees | 6% |
Senior service desk technician jobs you might like
Senior service desk technician wage gap by degree level
According to the data, senior service desk technicians with a Master's degree earn more than those without, at $58,505 annually. With a Doctorate degree, senior service desk technicians earn a median annual income of $56,022 compared to $51,329 for senior service desk technicians with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $58,505 |
| High School Diploma or Less | $46,306 |
| Bachelor's Degree | $51,329 |
| Doctorate Degree | $56,022 |
| Some College/ Associate Degree | $47,251 |
Senior service desk technician employment statistics
Most senior service desk technicians work for a private in the technology industry.
Company size where senior service desk technicians work
Below, you can see the size of companies where senior service desk technicians work.
Senior service desk technician jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 4% |
| 50 - 100 employees | 5% |
| 100 - 500 employees | 17% |
| 500 - 1,000 employees | 10% |
| 1,000 - 10,000 employees | 31% |
| > 10,000 employees | 34% |
Senior service desk technician jobs by company type
Employees with the senior service desk technician job title have their preferences when it comes to working for a company. For instance, most senior service desk technicians prefer to work at private companies over public companies.
Senior service desk technician jobs by sector
| Company type | Percentages |
|---|---|
| Education | 7% |
| Public | 38% |
| Private | 52% |
| Government | 3% |
Senior service desk technician jobs by industry
The most common industries for senior service desk technicians are technology, professional and finance.
Senior service desk technician industry statistics
| Industry | Percentages |
|---|---|
| Technology | 22% |
| Fortune 500 | 14% |
| Professional | 8% |
| Finance | 7% |
| Manufacturing | 6% |
| Media | 5% |
| Health Care | 5% |
| Insurance | 5% |
| Education | 5% |
| Hospitality | 3% |
| Transportation | 3% |
| Government | 3% |
| Retail | 3% |
| Real Estate | 3% |
| Internet | 2% |
| Pharmaceutical | 1% |
| Automotive | 1% |
| Construction | 1% |
| Telecommunication | 1% |
| Energy | 1% |
| Agriculture | 1% |
| Start-up | 1% |
Senior service desk technician turnover and employment statistics
Senior service desk technician unemployment rate over time
The unemployment rate for senior service desk technicians between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Senior service desk technician unemployment rate by year
| Year | Senior service desk technician unemployment rate |
|---|---|
| 2010 | 7.58% |
| 2011 | 6.70% |
| 2012 | 5.32% |
| 2013 | 5.21% |
| 2014 | 4.89% |
| 2015 | 4.00% |
| 2016 | 3.51% |
| 2017 | 3.56% |
| 2018 | 3.06% |
| 2019 | 3.58% |
| 2020 | 4.61% |
| 2021 | 4.34% |
Average senior service desk technician tenure
The average senior service desk technician stays at their job for 1-2 years, based on the 261 senior service desk technicians resumes in Zippia's database.
Senior service desk technician tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 20% |
| 1-2 years | 35% |
| 3-4 years | 14% |
| 5-7 years | 14% |
| 8-10 years | 8% |
| 11+ years | 9% |
Senior service desk technician LGBT ratio compared to similar jobs
Review the percent of senior service desk technicians that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Data Communications Specialist | 7.31% | 120,034 |
| Systems Lead Programmer | 8.42% | 68,221 |
| Architect And Developer | 8.46% | 316,181 |
| Senior Security Architect | 8.59% | 123,555 |
| Systems Engineer/Systems Administrator | 9.03% | 145,364 |
| Test Engine Operator | 10.54% | 47,227 |
| Senior Service Desk Technician | 10.88% | - |
Similar senior service desk technician jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Data Communications Specialist | 7.31% | 120,034 |
| Systems Lead Programmer | 8.42% | 68,221 |
| Architect And Developer | 8.46% | 316,181 |
| Senior Security Architect | 8.59% | 123,555 |
| Systems Engineer/Systems Administrator | 9.03% | 145,364 |
| Test Engine Operator | 10.54% | 47,227 |
Foreign languages spoken by senior service desk technicians
- Spanish, 85.7%
- Korean, 14.3%
Senior service desk technician languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 85.7% |
| Korean | 14.3% |
