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Job outlook for senior systems support technicians in the United States
Senior systems support technician job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected senior systems support technician job growth rate is 10% from 2018-2028.
About 83,100 new jobs for senior systems support technicians are projected over the next decade.
Senior systems support technician salaries have increased 9% for senior systems support technicians in the last 5 years.
There are over 17,903 senior systems support technicians currently employed in the United States.
There are 166,917 active senior systems support technician job openings in the US.
The average senior systems support technician salary is $76,958.
Are senior systems support technician jobs in demand?
Senior systems support technician job and salary trends over time
Senior systems support technician jobs over time
Senior systems support technician job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 17,903 | 0.01% |
| 2020 | 19,241 | 0.01% |
| 2019 | 6,398 | 0.00% |
| 2018 | 12,294 | 0.00% |
| 2017 | 11,972 | 0.00% |
Average senior systems support technician salary over time
Senior systems support technician salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $76,958 | $37.00 | +3.4% |
| 2025 | $74,422 | $35.78 | +2.3% |
| 2024 | $72,737 | $34.97 | +1.5% |
| 2023 | $71,638 | $34.44 | +1.7% |
| 2022 | $70,468 | $33.88 | +1.6% |
Senior systems support technician jobs by state
Most common states for senior systems support technicians
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | District of Columbia | 693,972 | 394 | 57% |
| 2 | New Hampshire | 1,342,795 | 497 | 37% |
| 3 | Nebraska | 1,920,076 | 610 | 32% |
| 4 | Vermont | 623,657 | 201 | 32% |
| 5 | Alaska | 739,795 | 229 | 31% |
| 6 | South Dakota | 869,666 | 261 | 30% |
| 7 | Washington | 7,405,743 | 2,136 | 29% |
| 8 | Delaware | 961,939 | 269 | 28% |
| 9 | Missouri | 6,113,532 | 1,461 | 24% |
| 10 | New Mexico | 2,088,070 | 505 | 24% |
| 11 | Rhode Island | 1,059,639 | 251 | 24% |
| 12 | Virginia | 8,470,020 | 1,875 | 22% |
| 13 | Arkansas | 3,004,279 | 670 | 22% |
| 14 | North Dakota | 755,393 | 168 | 22% |
| 15 | Wyoming | 579,315 | 126 | 22% |
| 16 | Michigan | 9,962,311 | 2,047 | 21% |
| 17 | Arizona | 7,016,270 | 1,484 | 21% |
| 18 | South Carolina | 5,024,369 | 1,068 | 21% |
| 19 | Maryland | 6,052,177 | 1,195 | 20% |
| 20 | Connecticut | 3,588,184 | 708 | 20% |
Most common cities for senior systems support technicians
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Baltimore | 2 | 0% | $84,709 |
| 2 | Washington | 2 | 0% | $78,618 |
| 3 | Detroit | 1 | 0% | $80,458 |
Senior Systems Support Technician job outlook: Expert opinions
Our panel of senior systems support technician experts
Belmont University
Mount St Mary's University
Brigham Young University - Idaho
California State University - Long Beach
Dominican University
What general advice would you give to a Senior Systems Support Technician?
Dr. Tisha Brown-Gaines: Over the next five years, the expanding landscape of Big Data facilitated via Information Systems will continue to play a major role in the structure of how Smart Systems are created and maintained. As a result, having skills that will allow for effectively accessing, modifying, analyzing, storing and securing data is key. The integration of these skills are strengths that will support fields under the umbrella of computer science and data science that expand into machine learning, natural language processing and the Internet of Things (IoT) concepts.
What general advice would you give to a Senior Systems Support Technician?
Sagar Raina D.Sc.: The transition from the academic world to the industry is a significant milestone and may be overwhelming for the beginners. The first and foremost advice I would give is to be “patient”, be “positive” and be “open to learning”. The field of Information Systems consists of the three important components – people, processes, and technology. The graduates beginning their careers should be able to understand and learn about the “people” working in the organization, the “processes” of the organization and the “technology” used by the organization. To accomplish this, work hard, be open to ask questions to the senior colleagues and keep yourself informed about the new trends in Information Systems sector.
What will help Senior Systems Support Technicians increase their earning potential?
Jason Nichols PhD: Build your experience base through internships and industry projects, and brag about these experiences when you interview. Collect professional certificates to compliment your degree. Security and cloud computing are excellent areas to pursue these in right now. AI and machine learning as well, of course. Build a structured skillset in problem solving and critical thinking, and demonstrate this skillset in your discussions with future employers. Map all of these efforts into a coherent story about yourself in your applications, and how they have shaped you to be a tech-savvy business problem solver, with a strong understanding of both the business and the technology. This foundation prepares you for so very many roles in our field, and businesses recognize and actively seek out this profile in their job candidates. Use the resources available to you. If you need additional time for more formal training, join a masters program. Join us for a masters program, actually. Our AI in Business masters program is launching this Fall, and is open for enrollment currently. Visit us here to learn more: https://wpcarey.asu.edu/masters-programs/ai-business
Michael McLaughlin
FacultyBrigham Young University - Idaho
Department of Computer Information Technology
What soft skills should all Senior Systems Support Technicians possess?
Michael McLaughlin: The ability to work well with people.
What Senior Systems Support Technician skills would you recommend for someone trying to advance their career?
Dr. Lesley Farmer: Internships are probably the best option, even if unpaid. Some institutions provide career placement services, and grads could contact their instructors about possible options. Companies, professional associations, and non-profits also advertise internships.
What are the biggest trends we'll see in the Senior Systems Support Technician job market given the pandemic?
Dr. Lesley Farmer: Many employees have trouble pivoting to online work so in the short term, tech support and instructional design jobs are in high demand. Data privacy and security are also hot topics and need ed tech expertise. Tech maintenance, including cloud services and networks, continue to be needed, rather like car maintenance. Thinking forward, software development is another area of need, particularly with more online-based education. If grads have data analytics expertise, they can find jobs on data management and learning analytics.
Disabilities continue to be an issue, particularly in terms of equity, so jobs dealing with assistive technology and other ed tech supports are possible. Finally, grads should broaden their concept of educational settings; informal education is more important than ever: in business/HR, libraries and museums, recreational and youth-serving clubs, mass media, government and non-profit agencies. All of these entities are involved in training, outreach, PR, and public awareness/education. Be creative and persistent.
What general advice would you give to a Senior Systems Support Technician?
Dr. Lesley Farmer: Get to know the site before interviewing, and remember that even interviews are an opportunity to practice communication skills-and to see if there's a good match between you and the site. Once hired, learn about the organizational culture and develop trustful relationships. Make one memorable contribution the first month, but focus on becoming an expert before changing others. In addition, join a local and national professional association to keep current and network.
What are the biggest trends we'll see in the Senior Systems Support Technician job market given the pandemic?
Kate Marek Ph.D.: Probably an acceleration of existing trends - remote working, skill-set based job openings (rather than degree-specific), along with an ongoing need for necessary skills such as writing, problem-solving, collaboration, and project management.
What general advice would you give to a Senior Systems Support Technician?
Kate Marek Ph.D.: Choose an organization in tune with one's values. Look for a job in growth areas, such as data asset management, data analysis, etc.
What Senior Systems Support Technician skills would you recommend for someone trying to advance their career?
Kate Marek Ph.D.: If possible, find a paid internship in your area of interest, which will help expand your professional network and build your skillset. Use this time to keep scanning job ads to identify skill sets in demand; look for online mini-courses to make those skill sets.