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Senior technical analyst skills for your resume and career

Updated January 8, 2025

8 min read

Quoted experts

Michael McLaughlin,

Jason Imbrogno Ph.D.

Below we've compiled a list of the most critical senior technical analyst skills. We ranked the top skills for senior technical analysts based on the percentage of resumes they appeared on. For example, 7.9% of senior technical analyst resumes contained infrastructure as a skill. Continue reading to find out what skills a senior technical analyst needs to be successful in the workplace.

15 senior technical analyst skills for your resume and career

1. Infrastructure

Infrastructure includes the organizational and physical structures needed to run an area or a society smoothly. It is a group of basic facilities required for any society or firm to run sustainably and efficiently. The infrastructural system is a high investing area and helps majorly in flourishing the economy and prosperity of a country. It is an underlying system needed for ensuring the safety and comfort of the public and to run a country smoothly. All the tasks needed to be performed for a flourishing economy and a happy and healthy public are included in infrastructure.

Here's how senior technical analysts use infrastructure:

Documented technical solutions and infrastructure designs/improvements.
Delivered business and technical support, including problem diagnosis, troubleshooting and resolution for application-related issues and customer infrastructure challenges.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how senior technical analysts use customer service:

Provided world class customer service while managing daily technical service operations, including project management, network design and implementation.
Provided technical administrative support, coordination, and customer service to assigned technical group, individual or product line associate.

3. Project Management

Here's how senior technical analysts use project management:

Project management for document productions/e-discovery projects submitted by attorneys/paralegals.
Spearheaded Learning Management System (LMS) replacement project kickoff and provided initial project management.

4. Data Analysis

Here's how senior technical analysts use data analysis:

Create on-demand reports and data analysis to support customer and provide quality assurance in customer provided data.
Maintained section database and performed flight testing data analysis in Systems Integration Labs.

5. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how senior technical analysts use technical support:

Provided technical support to Oracle Database Administrators in areas of General Database Administration with emphasis in Backup/Recovery and Database Performance Tuning.
Provided technical support for Label Vision (bar-coding application) including implementation of new customers and modification to the existing customers.

6. Java

Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.

Here's how senior technical analysts use java:

Implemented typical requirements by using custom Java code in activities whenever required.
Developed Message Driven Bean (MDB) solutions that replaced archaic standalone Java objects that were faulty and caused multiple outages.

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7. Strong Analytical

Here's how senior technical analysts use strong analytical:

Utilize strong analytical skills to troubleshoot and research functional errors Translated technical specifications into detailed product requirements.
Utilize strong analytical skills to provide efficient and effective solutions.

8. Excellent Interpersonal

Here's how senior technical analysts use excellent interpersonal:

Maintained excellent interpersonal skills and an ability to communicate with non-technical individuals effectively for problem resolution.
Received commendations from supervisors and clients for excellent interpersonal skills.

9. Visualization

Here's how senior technical analysts use visualization:

Converted Xcelsius dashboard to Tableau Dashboard with High Visualization and Good Flexibility.
Performed Beta testing for Tableau and QlikView to determine the best approach for data Visualization.

10. Linux

Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.

Here's how senior technical analysts use linux:

Installed, Configured, and Administered IBM WebSphere Portal Server 6.0.x/6.1 & WebSphere Process Server 6.x/6.x/8.0 applications on Linux platform.
Support the firm wide trading systems and applications which consists of a mixed Linux and windows environment.

11. Business Processes

Here's how senior technical analysts use business processes:

Analyzed business processes including allocation methodologies by working closely with IMD strategists to gather requirements and understand allocation methodologies.
Provide comprehensive call center design solutions encompassing business processes, strategic planning, architecture and technology.

12. SAN

SAN abbreviation for storage area network is a computer network that provides storage access.

Here's how senior technical analysts use san:

Designed SAN fiber connection and provisioning for new server installations and existing systems that needed additional external storage space.
Interacted with user groups, provided technical research and recommendations for SAN solutions and enterprise backup solutions

13. SQL Server

Here's how senior technical analysts use sql server:

Mentored two junior SQL Server database administrators.
Experience in creating drill down, drill through and linked reports using SSRS (SQL Server Reporting Services) 2008R2/2012.

14. Emerging Technologies

Here's how senior technical analysts use emerging technologies:

Analyzed departmental productivity issues and envisioned IT solutions through the application of emerging technologies.
Investigated and reviewed emerging technologies for potential use within the organization.

15. Test Cases

Here's how senior technical analysts use test cases:

Developed use case scenarios and test plans for test execution, ensured the test cases matched up with each user requirement.
Developed the unit test cases and tested the interface and actively involved in end-end testing of the interfaces in various environments.

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What skills help Senior Technical Analysts find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on senior technical analyst resumes?

Michael McLaughlin

Faculty, Brigham Young University - Idaho

The ability to solve unstructured problems.

What soft skills should all senior technical analysts possess?

Jason Imbrogno Ph.D.

Associate Professor, University of North Alabama

Communication for sure, especially knowing how to write and present well.

What senior technical analyst skills would you recommend for someone trying to advance their career?

Travis Grosser Ph.D.

Associate Professor of Management (@ UConn School of Business), University of Connecticut

The following are critical skills that will grow in importance in the coming years:

1. Innovative and Critical Thinking: The ability to think creatively and critically to solve complex problems will be highly valued, especially in a rapidly changing business landscape.

2. Emotional Intelligence: The ability to understand and manage one's own emotions, as well as empathize with others, will be crucial for successfully navigating a workplace where change, diversity, and collaboration will continue to increase.

3. Leadership and Change Management: Skills in leading teams, managing change, and inspiring innovation will be essential as businesses navigate through transitions and transformations.

4. Digital Literacy and Technological Proficiency: As technology continues to evolve rapidly, proficiency in digital tools and platforms will be crucial. Understanding emerging technologies like artificial intelligence, blockchain/Web3, and data analytics will be increasingly valuable.

What hard/technical skills are most important for senior technical analysts?

Jason Caudill Ph.D.

Professor of Business, King University

The number one technical skill for today's professionals is the ability to learn new systems. Regardless of expertise in a particular platform, there are going to be updates and changes, and different companies will likely be on different major platforms to perform the same functions. A strong foundation of technical skills in communications software, spreadsheets, and cloud applications will give someone the foundation they need to function in most modern workplaces, but the real skill is being able to translate that understanding of the architecture to multiple platforms so they can manage change.

Do you want to know more?

List of senior technical analyst skills to add to your resume

The most important skills for a senior technical analyst resume and required skills for a senior technical analyst to have include:

Infrastructure
Customer Service
Project Management
Data Analysis
Technical Support
Java
Strong Analytical
Excellent Interpersonal
Visualization
Linux
Business Processes
SAN
SQL Server
Emerging Technologies
Test Cases
QA

Technical Issues
Data Warehouse
PC
SDLC
HR
Technical Documentation
Unix
SharePoint
ETL
User Acceptance
Level Support
HTML
Management System
Visio
PL/SQL
UAT

Mac
OS
XML
SAS
SME
Test Scripts
Technical Specifications
Oracle Sql
Error Handling
SOX
Desktop Support
Problem Resolution
Jenkins
Qa Testing
Shared Services
Cloud Computing

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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