Senior windows engineer job description

Check out this video and find out why our team loves to work here!

The Senior Windows Engineer is responsible for developing and delivering new capabilities and/or enhancements to our current and future Windows environment and management toolsets (e.g. SCCM / MEM, InTune) that directly impact critical business goals including company targets and employee experience. This position also serves as a subject matter expert for assigned areas of Eversource as well as leading the team through the process of defining requirements and features. This position supports the development of the End User Computing roadmap.

Essential Functions:
• Plan and prioritize product feature backlog and development for MEM / SCCM
• Define product vision, roadmap and implementation approach for a hybrid workspace solution using SCCM / MECM / Autopilot
• Analyze existing processes and develop migration strategy from traditional to modern device management in cloud
• Complete build of Microsoft Autopilot environment to perform device enrollment, auto provisioning, configure profiles, managing device access and compliance, and application installation
• Plan an Operating System deployment strategy using MECM and Autopilot to implement an imageless solution to support multiple hardware types and perform upgrades
• Effectively manage backlog and priorities working with Product Owner to establish realistic timelines and deliverables
• Support the IT development process and project lifecycle end-to-end along with developing test plans, cases and participating in the testing and approval of new functionality implementations.
• Identify business requirements and codify into well-defined specifications, stories and supporting artifacts that articulate simple, elegant solutions to consumer problems.
• Develop expert understanding of the customer and be able to anticipate and build to their needs and improve their experience on the site.
• Identify, contact, and collaborate with internal and external subject matter experts, including partners, vendors and trade organizations in order to gather, organize and share market trends and best practices.
• Collaborate with other product owners and key stakeholders to formulate, coordinate and evangelize product roadmaps and strategic plans.
• Work with cross-functional teams to investigate, gather and develop detailed business requirements that effectively translate business problems into innovative and practical solutions.
• Translate business problems into project requirements and support the IT process from build to launch.
• Assist in the development of user experience goals, stories and requirements that can be used to create self-service support product specifications.
• Work collaboratively with business and support partners to drive cross-functional alignment.
• Identify risks which could jeopardize the deliverables and results of Eversource self-service initiatives or objectives.

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge:
• The ideal candidate must demonstrate a keen awareness of the user experience while seeking opportunities for self-service adoption.
• Strong experience with creating and updating application packages, including imaging task sequence using SCCM / MECM
• Knowledge of co-management and Autopilot using SCCM / MECM to deliver software to endpoints regardless of network connection
• Customer-first orientation and strong passion for delivering quality tools, information and content in service to consumer needs.
• Possess initiative to think several steps ahead in the digital environment and anticipate needs of customers and employees.
• Must be technically-oriented with the ability to write and interpret requirements, QA releases and interact effectively with technical resources.
• Must be able to evaluate internal and external resources for development and execution of End User Computing initiatives.
• Ability to prioritize tasks and manage deadlines in a fast-paced environment, with acute attention to detail.
• Strong organization skills, meticulously thorough and tenacious.
• Strong analytical skills and ability to translate data into actionable plans and tactics.
• Desire to work collaboratively and experience in leading a team to results.
• Excellent communication (verbal and written), strong interpersonal, negotiation and management skills, and strong business acumen.
• Ability to use PC desktop applications (e.g, Microsoft Word, Excel, PowerPoint and email).

Education:
• Advanced knowledge of technical methodologies as typically acquired through a Bachelors` degree in relevant field (business, computer science, etc.), or applicable work experience

Experience:
• Minimum of 5 years of experience preferably working within an IT or Digital organization.
• Minimum of 5 years of experience with End User Computing and Infrastructure technical skills especially in the areas of Desktop, Windows OS Image Management, Application Packaging, Group Policy, Security patching, Firmware and Device Driver upgrades
• At least 5 years of experience in design, architecture and implementation of Windows management using SCCM / MECM / Intune
• Preference given to individuals that have experience working with Autopilot, PowerShell, Active Directory.

Working Conditions:
• Must be available to work emergency storm assignment as required.
• Must be available to travel between MA/CT/NH as necessary.
Worker Type:
Regular
Number of Openings:
1
EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor
Vaccination Information:

Eversource requires all new employees to be fully vaccinated for COVID-19 by their first day of employment. If you have any concerns regarding compliance with this requirement, you will need to discuss your concerns with Eversource's HR department after you have been made a conditional offer of employment. Eversource does not require applicants to discuss vaccination status prior to receipt of a conditional offer of employment and complies with all applicable laws.
Emergency Response:

Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

Peet's business consists of over 210 coffee bars across the US. This position will be based at our home office in Emeryville, CA and will report to the Director of Infrastructure.

What You Will Do

• Respond to the needs of projects that may require installation of servers, setting up test environments, or modify the configuration of existing equipment. With more technically focused projects, responsible for managing project from conception to completion.
• Support monthly windows patching activities
• Make recommendations to improve security and performance.
• Manage O365 licensing with vendor
• Analyze, operate, and deliver SharePoint Online solutions to include content migrations
• Provides expertise in designing and architecting Azure, O365 and all other Microsoft cloud applications/features
• Manages Microsoft cloud infrastructure and applications, such as Azure infrastructure, O365 (Teams, OneDrive, Intune, SharePoint, etc.).
• Manages Active Directory domain controllers and creates / modifies Active Directory, GPOs and Local Group Policy
• Windows PowerShell experience related to Microsoft Azure, Office 365, and Exchange Server
• Maintain excellent knowledge about existing Microsoft Office 365 and emerging strategies; identify and develop opportunities for their use and drive changes
• Research best practices and brings forward new and innovative solutions. Provides thought-leadership in establishing, driving, and directing a robust and innovative strategy aligned with business and productivity goals
• Coordinate internal and/or vendor support resources for incident resolution
• Manage SAN and NAS systems
• Manage VMware ESX farms
• Responsible for ensuring that the data systems and voice systems maintain an industry standard of high availability.
• Ensure backups and DR replication are completed successfully
• Experience with IT security and compliance efforts
• Implement and support digital conference room with integrated services like Microsoft Teams Room and/or Zoom conference room.
• Optimize Azure buildouts for cost/performance (VM optimization, reserved instances, etc.)
• Other duties as assigned

Who You Are

• Minimum of 5 years of technical experience, ideally the candidate should have a BA/BS Computer Science or related degree.
• Five years In-depth knowledge of Active Directory, Azure Active Directory and related identity services including multi-factor authentication
• Five years hands-on experience administering O365 (Office, Exchange, SharePoint, MS Teams, Azure AD, Intune), Exchange hybrid environments
• Three years hands on experience managing SANs. Experience with Pure Storage arrays is a plus
• Three years hands on experience managing VMware ESX. Certification is a plus.
• Three years hands on experience with Single Sign-On integration between Azure AD, Office 365 and major SSO providers as well as enterprise SaaS applications. Experience with Okta a plus
• Working knowledge of TCP/IP, WAN and LAN technologies, system performance tools, VLANS, VPN, routers, switches, and network monitor tools
• Experience with and knowledge of SOX and PCI compliance is a plus
• Experience with DRaaS is a plus
• Excellent written and verbal communication skills, including proven procedural documentation skills
• Experience implementing and using Secure Sockets Layer (SSL)
• Experience with Dynamics 365 is a plus
• IT experience within a retail business is a plus.

Peet's Coffee Home Office is a fully vaccinated worksite. We require any new hire who will work from our Home Office to verify that they are fully-vaccinated against COVID-19 before beginning employment with Peet's, consistent with applicable law. Additional information will be provided upon acceptance of offer.

Peet's Home Office is a Hybrid worksite, which requires any Home Office employees to work onsite 2 days a week with the exception of any fully-remote role.

Coming Soon!!

Peet's business consists of over 210 coffee bars across the US. This position will be based at our home office in Emeryville, CA and will report to the Director of Infrastructure.

What You Will Do

• Respond to the needs of projects that may require installation of servers, setting up test environments, or modify the configuration of existing equipment. With more technically focused projects, responsible for managing project from conception to completion.
• Support monthly windows patching activities
• Make recommendations to improve security and performance.
• Manage O365 licensing with vendor
• Analyze, operate, and deliver SharePoint Online solutions to include content migrations
• Provides expertise in designing and architecting Azure, O365 and all other Microsoft cloud applications/features
• Manages Microsoft cloud infrastructure and applications, such as Azure infrastructure, O365 (Teams, OneDrive, Intune, SharePoint, etc.).
• Manages Active Directory domain controllers and creates / modifies Active Directory, GPOs and Local Group Policy
• Windows PowerShell experience related to Microsoft Azure, Office 365, and Exchange Server
• Maintain excellent knowledge about existing Microsoft Office 365 and emerging strategies; identify and develop opportunities for their use and drive changes
• Research best practices and brings forward new and innovative solutions. Provides thought-leadership in establishing, driving, and directing a robust and innovative strategy aligned with business and productivity goals
• Coordinate internal and/or vendor support resources for incident resolution
• Manage SAN and NAS systems
• Manage VMware ESX farms
• Responsible for ensuring that the data systems and voice systems maintain an industry standard of high availability.
• Ensure backups and DR replication are completed successfully
• Experience with IT security and compliance efforts
• Implement and support digital conference room with integrated services like Microsoft Teams Room and/or Zoom conference room.
• Optimize Azure buildouts for cost/performance (VM optimization, reserved instances, etc.)
• Other duties as assigned

Who You Are

• Minimum of 5 years of technical experience, ideally the candidate should have a BA/BS Computer Science or related degree.
• Five years In-depth knowledge of Active Directory, Azure Active Directory and related identity services including multi-factor authentication
• Five years hands-on experience administering O365 (Office, Exchange, SharePoint, MS Teams, Azure AD, Intune), Exchange hybrid environments
• Three years hands on experience managing SANs. Experience with Pure Storage arrays is a plus
• Three years hands on experience managing VMware ESX. Certification is a plus.
• Three years hands on experience with Single Sign-On integration between Azure AD, Office 365 and major SSO providers as well as enterprise SaaS applications. Experience with Okta a plus
• Working knowledge of TCP/IP, WAN and LAN technologies, system performance tools, VLANS, VPN, routers, switches, and network monitor tools
• Experience with and knowledge of SOX and PCI compliance is a plus
• Experience with DRaaS is a plus
• Excellent written and verbal communication skills, including proven procedural documentation skills
• Experience implementing and using Secure Sockets Layer (SSL)
• Experience with Dynamics 365 is a plus
• IT experience within a retail business is a plus.

Peet's Coffee Home Office is a fully vaccinated worksite. We require any new hire who will work from our Home Office to verify that they are fully-vaccinated against COVID-19 before beginning employment with Peet's, consistent with applicable law. Additional information will be provided upon acceptance of offer.

Peet's Home Office is a Hybrid worksite, which requires any Home Office employees to work onsite 2 days a week with the exception of any fully-remote role.

Peetniks are passionate and authentic, learners and doers, committed to the pursuit of better. This is your opportunity to craft at path that matters with us!

Don't have time to check out the opportunities we are brewing up for you? Connect with us and tell us what you are interested in.