How To Become A Service Advocate Contact: What It Is and Career Path

What is a service advocate contact and how to become one

Updated January 8, 2025

3 min read

There is more than meets the eye when it comes to being a service advocate contact. For example, did you know that they make an average of $16.83 an hour? That's $35,005 a year! Between 2018 and 2028, the career is expected to grow -4% and produce -105,300 job opportunities across the U.S.

ScoreService Advocate ContactUS Average

Salary

2.7

Avg. Salary $35,005

Avg. Salary $59,228

Stability level

5.9

Growth rate -4%

Growth rate 0.3%

Diversity

9.2

Race

American Indian and Alaska Native 0.61%

Asian 6.42%

Black or African American 11.44%

Hispanic or Latino 17.46%

Unknown 4.92%

White 59.15%

Gender

female 80.49%

male 19.51%

Age - 39

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 39

Stress level

5.9

Stress level is manageable

7.1 - high

Complexity level

6.6

Complexity level is challenging

7 - challenging

Work life balance

6.5

Work life balance is good

6.4 - fair

Key steps to become a service advocate contact

Explore service advocate contact education requirements

Most common service advocate contact degrees

Bachelor's

42.9 %

Associate

27.3 %

High School Diploma

11.7 %

Start to develop specific service advocate contact skills

Skills	Percentages
Patients	15.80%
Patient Appointments	14.95%
Telephone Inquiries	14.50%
Inbound Calls	9.54%
Health System	9.11%

Complete relevant service advocate contact training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New service advocate contacts learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a service advocate contact based on U.S. Bureau of Labor Statistics data and data from real service advocate contact resumes.

Research service advocate contact duties and responsibilities

Coach, evaluate and performance manage MSRs to ensure timely and accurate service to clients.
Communicate with internal and external physicians regarding patients.
Monitor all telephone activity from physicians and patients to assure customer satisfaction.
Comply with HIPPA guidelines, organizational policies and procedures, regulatory requirements and other establish criteria and guidelines.

Prepare your service advocate contact resume

When your background is strong enough, you can start writing your service advocate contact resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a service advocate contact resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable service advocate contact resume templates

Build a professional service advocate contact resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your service advocate contact resume.