Service crew leader job description
Example service crew leader requirements on a job description
- At least 2 years of experience in a similar role
- Excellent communication and interpersonal skills
- Ability to work flexible hours, including weekends and holidays
- Good organizational and leadership skills
- Knowledge of health and safety regulations
- Positive attitude and strong work ethic
- Ability to work well under pressure
- Team player with the ability to motivate others
- Customer service oriented mindset
- Problem-solving and decision-making skills
Service crew leader job description example 1
City Of Celina service crew leader job description
Integrity, Community, Excellence and Service and it is expected of all we employ.
SUMMARY: Under the general direction of the Utility Customer Service Manager, oversees the installation, maintenance, repair, replacement and reading of water meters for both residential and commercial customers. The Utility Customer Service Crew Leader should always provide excellent customer service to all the citizens and staff.
The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) duties include but are not limited to the following
ESSENTIAL JOB FUNCTIONS:
Oversees the installation, maintenance, repair, replacement and reading of water meters for both residential and commercial customers. Reviews, prioritizes and assigns work orders to crew leaders and/or assigned staff. Coordinates and provides materials, equipment and tools necessary to complete work orders. Conducts onsite inspection of work in progress for timeliness and compliance with all applicable codes and regulations. Provides on the job instruction of work methods and practices, utilization and maintenance of tools and equipment, utilization of safety equipment and occupational safety and health regulations and practices. Research material costs and specifications with vendors and contract suppliers to determine supply costs and specifications. Maintains inventory of necessary parts, supplies, materials and equipment. Conducts weekly safety inspections of equipment and vehicles, and schedules vehicles and equipment for preventative maintenance and repairs, as needed. Responds to inquiries and complaints from homebuilders, homeowners, contractors and vendors related to applicable codes and technical issues. Assists in the preparation of annual budget requests and projections for replacement of equipment or capital improvement projects. Collaborates with billing the routing and installation of new meters. Responds to emergency operation and on-call situations. Ensure compliance with applicable Federal, State, and Local laws, regulations, codes, and/or standards, and the ordinances.
OTHER DUTIES AND RESPONSIBILITIES:
Provides backup assistance, on-call coverage and support to other City departments as assigned. Assists Public Works crew leaders and maintenance staff with completion of work orders and projects during times of heavy workloads or emergency repairs. Travels to conduct on-site inspections, and attend meetings, conferences, and training. Performs other duties as assigned.
REQUIRED KNOWLEDGE AND SKILLS:
Knowledge of TCEQ compliance practices and procedures. Knowledge of public utility easements, plumbing and construction codes and practices. Knowledge of budget development practices and procedures. Knowledge of inventory control methods and techniques. Knowledge of computers and related equipment, hardware and software. Knowledge of City policies and procedures. Skill in effective oral and written communications. Skill in planning and implementing departmental and division procedures and objectives. Skill in planning and coordinating multiple projects. Skill in effectively supervising and delegating duties to assigned staff. Skill in resolving customer complaints and concerns. Skill in using computers and related software. Ability to establish and maintain good working relationships with City employees and the public.
MINIMUM QUALIFICATIONS:
High School Diploma or G.E.D., and five (5) years water meter maintenance, installation and repair, two (2) years of which is in a crew leader or supervisory role, or equivalent combination of education and experience. Must possess a Texas Commission on Environmental Quality (TCEQ) Class D Water License Must possess a Texas Commission on Environmental Quality (TCEQ) Class C Water License or obtain within one year (1) year of employment. Must pass a pre-employment drug screening and/or post-offer physical exam. Must possess State of Texas Class C Driver's License. Must be able to acquire a CDL within six months of employment.
PREFERENCES:
Preference given to an individual with utility experience. Preference given to an individual who has performed billing services and meter reading, replacement, repair services. Experience with LOGIC, Scada System, Badger AMR meters or MyGov software. Bilingual preferred, but not required.
ENVIRONMENTAL FACTORS AND CONDITIONS/PHYSCIAL REQUIREMENTS:
Work is performed in office and construction maintenance environments. May be subject to repetitive motion such as typing, data entry and vision to monitor. May be subject to standing and walking over rough or unstable terrain, bending, reaching, kneeling and lifting such as repairing and replacing water meters. May be subject to on-call duty. May be subject to operating heavy equipment and power tools. May be subject to exposure to extreme weather conditions, hazardous chemicals and fumes, infectious diseases, and air and water borne pathogens common to water utility lines and construction sites. Must be able to lift to 80 pounds.
EQUIPMENT AND TOOLS UTILIZED:
Equipment utilized includes personal computer, copier, calculator, fax machine, two-way radio, cellular telephone, power and hand tools, and department vehicles.
CONDITIONS OF EMPLOYMENT:
Must pass all relevant pre-employment screening/tests/examinations. Must possess State of Texas Driver's License or be able to acquire within reasonable time.
Job Posted by ApplicantPro
Service crew leader job description example 2
Morton Buildings service crew leader job description
Morton Buildings, Inc. is the industry leader in post-frame construction. We have been in business for more than 110 years and have six manufacturing plants servicing 106 construction centers nationwide . Per year, across America, more than 3,500 new buildings sport the familiar Morton M.
Morton Building's Service Crew Lead assists the Service Crew Foreman in repairing quality building projects that are profitable and provide a positive construction experience for the customer. This position helps create a construction team that promotes a positive attitude, develops an atmosphere for setting and meeting goals and strives to achieve company objectives.
- Keep current with and apply the Morton Buildings’ safety and construction procedures, methods, and standards to every building, everyday
- Demonstrate the ability to read, understand and build according to construction plans
- Efficiently execute tasks needed to complete a quality project including but not limited to: digging and installing footings, framing walls and roof structures, installing windows, entry and other doors and door openings, installing various siding and roofing materials including hi-rib steel, shingles, wood and other siding materials and mortarless masonry units, finishing with metal and wood trims
- Willing to travel with overnight stay (Up to 15% of the time)
- Be able to adapt to different type of repairs and think outside the box.
- The ability to trouble shoot or problem solve.
- Provide leadership, in addition to the Crew Foreman, for the crew in all aspects of the building construction process.
Required Education and Experience
- Demonstrated experience and expertise in quality building construction. (post-frame preferred)
- Good communication skills – both verbal and written
- Participation in MBI formal training programs
- Possession of a valid Driver’s License with CDL A is required
- Ability to work in a physically demanding environment and at various heights.
- Ability to adapt to a flexible work schedule and work in various types of weather conditions
- Skills needed to operate construction hand tools and other specialized equipment safely, efficiently and effectively.
Benefits include
- Employee Stock Ownership Program (ESOP)
- Excellent medical/dental/prescription coverage
- Life Insurance
- Paid holidays
- Paid vacation
- Paid sick time
- Bad weather pay
- 401K Opportunity
Salary is $25.50 to $27.00 per hour based on experience.
Morton Buildings, Inc. is an Equal Opportunity Employer and Drug-Free Workplace. All candidates offered employment will be subject to a pre-placement test which does include a drug screen.
#hc58405
Service crew leader job description example 3
McCalls Catering & Events service crew leader job description
- Greet all customers with professionalism; provide a positive customer experience with friendly and courteous service.
- Prepare and serve coffee and tea drinks that meet quality standard.
- Take orders and serve customers quickly and efficiently.
- Cleaning and sanitizing work areas, utensils, and equipment.
- Receiving and maintain stock supplies, helping with stocking, cleaning, and other duties as needed.
- Handle cash, credit or check transaction with customers.
- Balances cash drawer by counting cash at the beginning and end of work shift.
- Comply with the health and safety regulation.
Requirements/Responsibilities
Requirements:
- Able to work in a fast-paced environment.
- Able to maintain a positive and professional attitude toward our guest.
- High volume experience on Caf and restaurant.
- Customer service orientation; strong ability to multi task; retail, hospitality, and customer service experience preferred.
- Strong communication and time management skills.
- Honesty and integrity.
- Flexibility to work AM + PM shifts, including weekends, evenings, and holidays.
- Able to work in different location if needed.
- Understanding of hygiene and food safety Rules.
- Physical ability to lift 20 lbs. or more, and stand for long hours.
- California Department of Alcoholic Beverage Control for Responsible Beverage Service (RBS)
- Food Handler Certification
Vaccination is a requirement of the job and accommodations due to disability or religious reasons will be evaluated in compliance with prevailing regulations.
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