Post job

What is a shift operations manager and how to become one

Updated January 8, 2025
5 min read
Quoted expert
Eric Olsen
introduction image

A shift operations manager oversees the day-to-day operations of a business or organization during their designated shift. They manage staff, delegate tasks, and meet production goals. Shift operations managers also maintain safety and quality control standards and identify areas for improvement in production processes. They must communicate effectively with their team and upper management, and possess leadership skills. Additionally, they adapt to changing circumstances and make quick decisions to ensure the smooth business operations.

What general advice would you give to a shift operations manager?

Eric OlsenEric Olsen LinkedIn profile

Professor, Industrial Technology and Packaging, Orfalea College of Business

Times of change are also times of great opportunities. We are going to need new technical solutions to address problems we are just learning about. You have to lean into the issues. Don't be a technologist - be a problem solver. That is why we also emphasize soft skills like lean six sigma, teamwork, and change management.
ScoreShift Operations ManagerUS Average
Salary
2.8

Avg. Salary $35,851

Avg. Salary $59,228

Stability level
9.6

Growth rate 6%

Growth rate 0.3%

Diversity
3.5
Race

American Indian and Alaska Native 0.47%

Asian 6.35%

Black or African American 6.16%

Hispanic or Latino 15.13%

Unknown 4.33%

White 67.55%

Gender

female 15.92%

male 84.08%

Age - 44
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 44
Stress level
9.6

Stress level is very high

7.1 - high

Complexity level
9.2

Complexity level is advanced

7 - challenging

Work life balance
3.6

Work life balance is poor

6.4 - fair

What are the pros and cons of being a shift operations manager?

Pros

  • Good salary and benefits

  • Opportunities for career advancement

  • Exposure to different aspects of the business

  • Potential for job security

  • Ability to gain experience in managing people and resources

Cons

  • Need to be available on-call or at short notice

  • Limited work-life balance

  • Exposure to workplace hazards or dangers

  • Potentially high level of physical demands

  • Limited flexibility in decision-making due to company policies

Shift operations manager career paths

Key steps to become a shift operations manager

  1. Explore shift operations manager education requirements

    Most common shift operations manager degrees

    Bachelor's

    59.5 %

    Associate

    19.9 %

    High School Diploma

    9.4 %
  2. Start to develop specific shift operations manager skills

    SkillsPercentages
    Lean Six Sigma11.26%
    Logistics10.95%
    Process Improvement6.87%
    Safety Procedures6.56%
    Customer Service6.43%
  3. Complete relevant shift operations manager training and internships

    Accountants spend an average of 6-12 months on post-employment, on-the-job training. New shift operations managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a shift operations manager based on U.S. Bureau of Labor Statistics data and data from real shift operations manager resumes.
  4. Research shift operations manager duties and responsibilities

    • Manage warehouse budget and all forecasting and spending within logistics.
    • Manage team of database administrators, database technicians and systems administrators responsible for maintaining all production, development and QA systems.
    • Serve as local company liaison to host railroad, AAR, and FRA.
    • Apply and conform to standards of cleanliness appearance and direct corrective measures require to meet standards.
  5. Apply for shift operations manager jobs

    Now it's time to start searching for a shift operations manager job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first shift operations manager job

Zippi

Are you a shift operations manager?

Share your story for a free salary report.

Average shift operations manager salary

The average shift operations manager salary in the United States is $35,851 per year or $17 per hour. Shift operations manager salaries range between $27,000 and $47,000 per year.

Average shift operations manager salary
$35,851 Yearly
$17.24 hourly

What am I worth?

salary-calculator

How do shift operations managers rate their job?

-/5

5 stars

4 stars

3 stars

2 stars

1 star

Shift operations manager reviews

profile
A zippia user wrote a review on Sep 2019
Pros

I love being able to mold my team and the distribution center to the culture of respect and accountability! Having senior and executive leadership support is a huge positive factor in making this happen!!

Cons

Long hours and calls outside of regular business hours are the norm!


profile
A zippia user wrote a review on Jun 2019
Pros

People Busy Money Busy and variety in a job Solving problems


profile
A zippia user wrote a review on Mar 2019
Pros

I love it and I wish I was back at my old job but I guess it is what it is

Cons

Not being loyal


Working as a shift operations manager? Share your experience anonymously.
Overall rating*
Career growth
Work/Life balance
Pay/Salary

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Browse executive management jobs