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Shipping support skills for your resume and career

Updated January 8, 2025
1 min read
Below we've compiled a list of the most critical shipping support skills. We ranked the top skills for shipping supports based on the percentage of resumes they appeared on. For example, 59.1% of shipping support resumes contained shipping receiving as a skill. Continue reading to find out what skills a shipping support needs to be successful in the workplace.

6 shipping support skills for your resume and career

1. Shipping Receiving

Here's how shipping supports use shipping receiving:
  • Ensured that packages were properly recorded in our shipping receiving software system.
  • Freight Handler / Shipping Receiving Associate 2/ 2004 to 2/ 2005 Process incoming shipments and prepare outgoing orders.

2. Inventory Control

Here's how shipping supports use inventory control:
  • Guided human resources in training, customer service, inventory control, marketing and advertising, and achieving organizational milestones.
  • Directed all facets of shipping operations including inventory control, planning, and quality assurance for this growing start-up e-commerce organization.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how shipping supports use customer service:
  • Coordinated and performed quality customer services with sales associates.
  • Provide customer service in high-end apparel retail setting Assist in shipping/receiving

4. RF

Here's how shipping supports use rf:
  • Scan inbound items using RF gun into facility * Pick products for next day prepping * Organizing and keeping inventory neat
  • Utilized RF scanner to verify shipments and identify loads for re-packing and forwarding into inventory.

5. Delivery Support

Here's how shipping supports use delivery support:
  • Assist Shipping and Delivery Support agents with customer escalated issues.

6. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how shipping supports use sales floor:
  • Accelerate productivity by processing product shipment and replenishing product on the sales floor efficiently and effectively.
  • Supervised Receiving Department staff* Performed inventory counts and audits* Scanning and processing merchandise for sales floor

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List of shipping support skills to add to your resume

The most important skills for a shipping support resume and required skills for a shipping support to have include:

  • Shipping Receiving
  • Inventory Control
  • Customer Service
  • RF
  • Delivery Support
  • Sales Floor

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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