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Shoe repair supervisor skills for your resume and career
6 shoe repair supervisor skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Provide customer service and operate cash register
- Executed daily operations of Customer Service, case a day and sales.
2. Sales Floor
The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.
- Performed and assisted with price changes, sales floor set up, and fitting room recovery outside of immediate department area.
- Analyzed sales figures and adjusted inventory to ensure merchandise sales weren't suffering due to sales floor placement.
3. POS
POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.
- Balanced POS system and opened/closed facility.
- Assure account and customer standards are met, including assuring proper POS is executed and proper maintenance of company assets.
4. Loss Prevention
The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.
- Administered store audits involving overall standards and loss prevention readiness, while maintaining consistent coaching and development cycles for associates.
- Managed inventory accuracy and shrink/loss prevention through daily counts and following security standards.
5. Jewelry
Jewellery comprises of ornamental items worn for intimate adornments, such as rings, necklaces, earrings, brooches, pendants, bracelets, and cufflinks. Jewellery can be fastened either to the clothes or the body. Jewellery is classified into precious jewellery and fashion jewellery based on the material used for making it.
- Secured and audited jewelry merchandise, and completed special jewelry orders.
- Maintained merchandise presentations in jewelry and shoe departments.
6. Inventory Control
- Advanced through positions of increased accountability for merchandising and inventory control based on consistently exceeding goals and expectations.
- Assisted inventory control analyst to manage and correct shipping/receiving discrepancies from vendors and distribution centers.
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List of shoe repair supervisor skills to add to your resume
The most important skills for a shoe repair supervisor resume and required skills for a shoe repair supervisor to have include:
- Customer Service
- Sales Floor
- POS
- Loss Prevention
- Jewelry
- Inventory Control
Updated January 8, 2025