Customer Success Lead
Dscout
Remote job
At Dscout, we're building the most flexible and powerful UX research platform on the market-trusted by the world's top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us. We are looking for a Lead Research Advisor to join our growing Customer Success department. You will drive and grow important relationships by helping our customers find new ways to use our platform, ensuring they achieve maximum value from their investment. This role is a critical function that merges research expertise with a customer success motion, focusing on driving platform adoption and mitigating churn risk. You will also directly manage and work closely with a team of Research Advisors to design, recruit, and field research projects for our customers. You will have a chance to make a real difference for Dscout's customers and build your career at the intersection of customer success and research. You are an incredible communicator and a genuine, creative problem-solver. You are our customer's dedicated partner in success, helping them learn a new digital tool, execute powerful research, and maximize the return on their Dscout subscription. You collaborate closely with Account Directors to help to identify Dscout methodologies that best meet customer needs, build new use cases, identify growth opportunities, and ensure strong platform adoption across their organization. Internally, you are our customers' champion, driving larger improvements to the platform and overall user experience. In addition to your work with customers, you enjoy coaching, mentoring, and helping junior staff do their best work every day. The Lead Research Advisor position is among the most central to Dscout's operations, so you'll work with people from across the company on a regular basis, especially our product, engineering, and sales teams. If this sounds like you, apply today! What you will do: Act as a Dscout expert to train and educate customers on functionality and Dscout methodology, driving wide and deep platform adoption. Consult with customers to provide specific recommendations for their research designs on our software platform, ensuring successful outcomes and value realization. Collaborate with customers to run high-impact research projects on Dscout, including planning, design, recruiting, fielding, and client engagement. Equip customers to derive insights from data using Dscout's analysis tools. Work closely with our Sales team to ensure customer retention, identify expansion opportunities, and proactively mitigate risk of churn. Manage 1-3 Research Advisors, prioritizing workload, coaching on work performance, and professional growth. Travel occasionally for onsite customer visits where you will build relationships, train and share best practices, and gather feedback to bring directly back to our Product team. Act as a customer advocate by sharing feedback internally to continuously improve Dscout's product offerings. Provide support and guidance to research participants (who we call “Scouts”). What you need to have: 5+ years experience in research, ideally with exposure to a Customer Success or consulting model. Lead complex, high-impact research engagements for in-house or for clients across all phases of qualitative research, especially scoping/planning, design, recruiting, fielding, and analysis a plus. Proven ability to consult with clients/customers to drive product adoption and maximize customer lifetime value. 1+ years of experience as a people manager. BA/BS degree in anthropology, sociology, market research, design research, HCI related field, or equivalent work experience. Excellent communication skills, both oral and written. Naturally able to strike a balance between friendly and professional in all communications. Able to work both collaboratively and independently, proven experience collaborating with and mentoring team members. Strong critical thinking skills; excited by the prospect of creative problem solving in the research and SaaS space alongside colleagues and customers. Flexible and eager to learn new things each and every day. Empathetic to others' needs and circumstances. Highly organized, efficient, and detail-oriented. An innate curiosity about how and why people behave the way they do, and a desire to better understand complex behavioral problems and find solutions to those problems. Of course, what is outlined above is an ideal set of expectations; however, business needs and other projects and tasks may shift, and additional tasks could be assigned at the discretion of your manager. About Dscout Dscout is a team of passionate, empathetic, and curious professionals. As a recognized leader in the Forrester Wave, we're at the cutting edge of experience research technology. The power of research drives us - how in-context insights from real people can build more enjoyable products and services. We prioritize learning, sharing, and building. We also deeply value being a diverse and inclusive team and company and look for team members who align with that belief. Join our dynamic team and help shape product roadmaps and business strategies for the world's most loved brands. It doesn't stop there. When you join the Dscout team, you will get: A strong and competitive compensation package with a built-in bonus and equity program. An incredible and progressive benefits package (for both you and your dependents) to support work/life balance, including flexible PTO, 15 company holidays, 12 weeks of paid parental leave, 401k match, and much more. An education stipend to support your growth & development, and a remote work stipend. A company that is open and transparent with our team. You will know what is happening and why it matters. Dscout is an equal-opportunity employer that values diversity. We do not discriminate based on identity, including race, color, religion, national origin or ancestry, sex, gender identity and expression, age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. If you need reasonable accommodations for any part of the employment process, please email us at accommodations@dscout.com with the nature of your request and your contact information. We'll do everything possible to ensure you're well-prepared for success during our interview process, while also upholding your privacy, including accommodating any special requests. Please note that only inquiries regarding requests for reasonable accommodation will be responded to from this email address. When you apply at Dscout, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references, as necessary to consider your job application for open positions. For more information about our privacy practices, please visit our Privacy Policy. Dscout participates in the E-Verify program in certain locations, as required by law. NOTE: DSCOUT NEVER CONTACTS JOB APPLICANTS VIA TEXT, MESSENGER, OR OTHER SIMILAR APPLICATIONS. BE AWARE OF PHISHING AND SPOOFING SCAMS, BOTH VIA TEXT AND EMAIL. ONLY RESPOND TO EMAILS FROM DSCOUT.COM$98k-144k yearly est. Auto-Apply 21d agoSocial Worker - LISW - Sign On Bonus
Senior Medical Officer (Physician) In Atlanta, Georgia
Columbus, OH
About Us: Come reimagine care with us! We're on a mission to change the way medical care is delivered around the country. By supplying home-based medical care to patients who need it most, WellBe is changing lives by providing care wherever our patients call home. WellBe's primary care services are delivered by a team of licensed clinicians in the comfort of the patient's home. By combining the strength of physicians, nurse practitioners, social workers, paramedics, and other healthcare professionals, WellBe delivers an extra level of support to the patients we serve in their communities. This high-risk population is typically underserved and challenged with access to care which we provide. To address these problems, we have elected to bring the care to the patient, instead of trying to bring the patient to the care. WellBe's clinician-led geriatric care teams provide concierge-level medical care and social support in the home as well as delivering and coordinating across the entire care continuum - from chronic care and urgent care in the home to hospital to skilled nursing facility to assisted living to palliative care, to end-of-life care. Joining WellBe means joining a growing, purpose-driven organization to deliver the highest quality care to our senior communities and to make an impact on lives every day. Why WellBe? WellBe's Culture is Welcoming Be part of something important: Be part of pioneering a new way of healthcare that is revolutionizing the industry. A patient-focused environment that ensures patients can live a fulfilling life whatever their health level is. Our focus is to give our patients more good days. Give yourself incredible opportunities: Growth and development opportunities across expanding markets in the company and celebrate success on a global scale. Training in the WellBe model and team-based care. Full in-person orientation, vision, mission, and values introduction, and instilling cultural ideals. Respect and trust for how you work and how you make a difference. Work as part of a collaborative team with a strong team culture. You own your role, contribute to the team, and feel the enormous impact on lives. Leadership that listens, trusts, empowers, and supports. Empowerment and ownership for solving problems that arise and doing the right thing in each interaction. Pioneering a new way of healthcare that is revolutionizing the industry. What we offer: Full-time permanent, work seeing patients in their home, traveling around to other home locations. Work during the daytime, flexible schedule, and on-call rotation. Rich and competitive total rewards package including health benefits, dental, vision, life insurance, dependent care reimbursement, STD/LTD, 401k match with immediate vesting, paid time off / floating holidays, commuter/transportation (mileage) reimbursement, and educational reimbursement. The opportunity to work with a progressive company, who is making a difference each day with every patient. About the Position: Our LCSWs are part of a team that provides compassionate care to the frailest elderly who have chronic and acute illnesses or injuries living in their homes. Our LCSW delivers primary, urgent and acute care and counseling to a wide variety of patients with social and behavioral problems. The LCSW will be accountable for caring for patients, connecting patients and their families to support services, maintaining accurate and current patient records and scheduling and administering initial, urgent, and follow-up appointments to patients as required. The successful candidate will work as a team with our physicians, advanced practice clinicians, and care team coordinator will assist in delivering quality care to every patient. We offer a positive, upbeat work environment where all medical personnel work together for the good of the patient. $10,000 Sign On Bonus WellBe LCSW - Social Worker - What to Expect: Practices the WellBe mission: To help our patients lead healthier, meaningful lives by delivering the most Complete Care. Performs psychosocial assessments and provides therapeutic services to patients and their families. Work closely with Behavioral Health Medical Director to manage complex patient cases and transitions of care A resource for the WellBe communities in managing complex Behavioral Health cases. Manages complex behavioral and psychosocial needs that result in improved clinical and financial outcomes Maintains constant communication with patients when addressing their concerns and goals and helping them keep positive attitudes Builds rapport with patients and their families and relay all concerns to WellBe provider/IDT Assists members to effectively utilize available resources to meet their personal health goals and help them develop their own capabilities. Monitors patient progress and adjusts patient treatment plan as needed Coordinates with other healthcare providers, agencies and community resources in order to create a thorough treatment plan addressing social, cultural, and financial needs Collaborates with the interdisciplinary team and participate in regularly scheduled team meetings Ensures compliance with regulatory agencies and WellBe clinical guidelines Following a thorough assessment completed by an Advanced Practice Clinician (APC), the WellBe social worker partners Partner with community team to refer patients to appropriate no or low-cost community services that support health and independence such as Meals On Wheels (MOW), local Area Agencies on Aging (AAA), Senior & Assistance Programs, and transportation resources. Involves the patients' families and primary caregiver(s) as needed to achieve the best care decisions and outcomes. Effectively collaborates with all those involved in the members' care, including health services contractors (i.e., Home Health, Hospice, Community Agencies), to meet the patients' care goals. Consults with and advises the Clinical Team regarding the relationship of social, emotional, and cultural factors to health and medical care, and to the availability of social services in the community. Complies with safety policies and procedures, identifying and immediately reporting any potential or actual unsafe acts or conditions to their supervisor/team. Takes necessary measures to ensure a safe environment for oneself, co-workers, contractors, participants, visitors and others. Consistently meets or exceeds WellBe targets for productivity, customer service, quality assessment, and performance targets. Understands the importance of community involvement and participates as appropriate in activities that link WellBe to its communities. Maintains current written progress notes and other documentation on the member Medical Record including signed and dated documentation for all service performed the day the service is provided. Participates in program and policy development of the WellBe Social Work program. Other tasks needed to accomplish team's objectives/goals Job Requirements Must Haves: Educational/ Experience Requirements: Master's Degree in Social Work 5+ years clinical social work experience with the geriatric population Two years social work experience, preferably in health care, and minimum one-year experience working with a frail/elderly population. License, Certification, Registration LCSW/LISW/LICSW Licensure required Required Skills and Abilities: Current unrestricted LCSW or LISW license in applicable state(s) required. Age specific competency in working with the elderly and knowledge of community services for the elderly and their families. Ability to make psychosocial assessments and develop and implement viable care plans Must be familiar with EHR medical documentation Strong computer skills, including Word, Excel, and Powerpoint Strong verbal, written, presentation, and interpersonal communication skills Bilingual in English/Spanish preferred. Ability to work effectively in a team environment. Knowledge of social work principles and practices, including case management and counseling techniques. Ability to empathize with clients Ability to provide after-hours services as needed Ability to leverage internal and external resources as part of a patient's treatment plan Experience writing assessments and reports to monitor client progress Valid driver's license, have access to a car and willingness to drive to patient homes/patient location as well as an active auto insurance policy Work Environment: Field, will be traveling locally to patient's homes Pay Range: $85,000 - $92,000 Sponsorship Statement WellBe does not offer employment-based visa sponsorship for this position. Applicants must be legally authorized to work in the United States without the need for employer sponsorship now or in the future. Pay Transparency Statement Compensation for this position will be disclosed in accordance with applicable state and local pay transparency laws. Safety-Sensitive Statement This position has been designated as safety-sensitive. As such, the employee must be able to perform job duties in a manner that ensures the safety of themselves, coworkers, patients, and the public. The role requires full cognitive and physical functioning at all times. Employees in safety-sensitive positions are subject to drug and alcohol testing, including substances that may impair judgment or motor function, in accordance with applicable federal and state laws and company policy. Due to the safety-sensitive nature of this role and in alignment with federal law and workplace safety standards, the use of marijuana-including medical or recreational use-is prohibited. WellBe Senior Medical will comply with applicable state laws regarding medical marijuana and reasonable accommodations, where such laws do not conflict with safety requirements or federal regulations. Drug Screening Requirement As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion of drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties. Background Check Statement Employment is contingent upon successful completion of a background check, as permitted by law. As a healthcare organization, WellBe conducts monthly FACIS (Fraud and Abuse Control Information System) checks on all employees. Continued employment is contingent upon satisfactory results of these checks, in accordance with applicable laws and regulations. Equal Employment Opportunity (EEO) Statement WellBe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status. Americans with Disabilities Act WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application, interview or employment process, please contact Human Resources at *********************** At-Will Employment Statement Employment with WellBe is at-will unless otherwise specified by contract. This does not constitute an employment contract. Disclaimer This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.$85k-92k yearly Auto-Apply 7d agoAcademic Administrator Elementary and Middle School
Strideinc
Remote job
Required Certificates and Licenses Iowa Department of Education Professional Administrator Licensure Required If the current Administrator Licensure is from another state, the hire must get reciprocity within the state of Iowa within 60 days of employment OR Obtain Iowa Department of Education Professional Administrator licensure within 60 days of employment Residency Requirements This position is virtual and strongly prefer residents of Iowa May consider residents of surrounding states (IL, MN, MO, NE, SD, or WI) This position could include travel up to 20% of the time for face-to-face professional development, student testing, and/or as required by the school K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. Passionate Educators are needed at the Stride K12 partner school, Iowa Virtual Academy (IAVA). We want you to be a part of our talented team! The mission of Iowa Virtual Academy (IAVA) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us! The Academic Administrator/Principal directs and coordinates educational, administrative and counseling activities of student by performing the following duties personally or through subordinate supervisors. ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties. Ensures conformance of educational programs to state and local school board standards through evaluation, development and coordination activities; As needed, researches and implements non-K12 curriculum resources that meet state standards; Manages teaching and administrative staff; Manages Master and Lead Teachers and programs; Helps articulate the school's mission and vision with the aim of ensuring all stakeholders have a common understanding and are positioned to work cooperatively in order to achieve desired results; Utilizes/relies heavily upon communication technologies and practices that most effectively support a predominantly virtual / remote work environment; Confers with teachers, students, and parents concerning educational and behavioral problems in school; Coordinates with teacher and K12 Enrollment regarding expulsions and withdrawals; Ensures that the school is meeting the needs of students while complying with local, state, and federal laws, including laws pertaining to special education; Develops and oversees implementation of the school's Academic Improvement Plan. MINIMUM REQUIRED QUALIFICATIONS: Master's degree in business, education or related field of study AND Five (5) years of educational experience AND One (1) year of supervisory experience OR Equivalent combination of education and experience Ability to clear required background check OTHER REQUIRED QUALIFICATIONS: Demonstrable leadership, organizational and time management skills Strong written and verbal communication skills Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency. Ability to travel 20% of the time Experience as an on-line / virtual educator State License as a School Administrator DESIRED QUALIFICATION: Experience working with proposed age group. Experience supporting adults and children in the use of technology. Experience teaching in an online (virtual) and/or in a brick-and-mortar environment. Experience with online learning platforms. Compensation & Benefits: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Job Type Regular The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting *********************. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.$31k-48k yearly est. Auto-Apply 16d agoBehavioral Health Care Coordinator-Remote
Integrated Resources
Remote job
Integrated Resources, Inc., is led by a seasoned team with combined decades in the industry. We deliver strategic workforce solutions that help you manage your talent and business more efficiently and effectively. Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields. This has helped us expand into new sectors and steadily grow. We've stayed true to our focus of finding qualified and experienced professionals in our specialty areas. Our partner-employers know that they can rely on us to find the right match between their needs and the abilities of our top-tier candidates. By continually exceeding their expectations, we have built successful ongoing partnerships that help us stay true to our commitments of performance and integrity. Our team works hard to deliver a tailored approach for each and every client, critical in matching the right employers with the right candidates. We forge partnerships that are meant for the long term and align skills and cultures. At IRI, we know that our success is directly tied to our clients' success. Job Description Provides care coordination to members with behavioral health conditions identified and assessed as requiring intensive interventions and oversight including multiple, clinical, social and community resources. This role promotes the appropriate use of clinical and financial resources in order to improve the quality of care and member satisfaction. Essential Functions: - Conducting in depth health risk assessment and/or comprehensive needs assessment which includes, but is not limited to psycho-social, physical, medical, behavioral, environmental, and financial parameters. - Communicating and developing the treatment plan for authorization of services, and serves as point of contact to ensure services are rendered appropriately, (i.e. during transition to home care, back up plans, community based services. Qualifications MUST have 5 TOTAL years of Post Masters Experience. Required licenses are: Licensed as a LCSW-C or LCPC or LCMFT HOURS: Mon-Thurs 8a-7p and Fri 8a-6p. With that being said they need to be flexible. He /She WILL work 2 evening shifts/week (evening shift defined as staying until 7 pm Mon-Thurs or staying until 6 pm on Friday). After the training a schedule will be developed for the worker. Training is 3 weeks Mon - Fri from 8:30 am - 5:00. However, the candidate will be assigned his/her fixed work schedule between the 4th and 6th week on the assignment. Additional Information All your information will be kept confidential according to EEO guidelines.$57k-78k yearly est. 1d agoSchool age Teacher /Bus Driver
Whitehall Kids Academy
Columbus, OH
Job Description We are a Christian Based Center and are looking for a School age/Bus Driver Teacher to encourage the healthy intellectual and psychological growth of the children in our facilities. You will teach and supervise them while also motivating them to use their mental capacities and exercise their imagination. Duties Design and follow a full schedule of activities and discover suitable teaching material using the Creative Curriculum Coming up with ideas in the STEM Program for the school agers to learn Understanding how to assist children in regulating their emotions and helping children to learn how to transition in life. Use a wide range of teaching methods (stories, media, indoor or outdoor games, drawing etc) to enhance the child's abilities Evaluate children's performance to make sure they are on the right learning track Remain in constant communication with parents and update them on the progress of their children Observe children's interactions and promote the spirit of concord Identify behavioral problems and determine the right course of action Collaborate with other colleagues Adhere with teaching standards and safety regulations as established by the Ohio Department of Daycare Licensing. Requirements Proven experience as a Child Care Teacher Excellent knowledge of child development and up-to-date education methods Methodical and creative Patience, flexibility and love for children Strong communication and time management skills Certificate in first aid and CPR Degree in early childhood education or related degree Benefits Paid Vacations and Holidays$31k-37k yearly est. 26d agoCare Manager
April Parker Foundation
Remote job
About the role The April Parker Foundation is seeking compassionate, detail-oriented Care Managers (Generalists) to deliver Enhanced Care Management (ECM) and Community Supports (CS) services to Medi-Cal members with complex medical, behavioral, and social needs. You'll work directly with individuals experiencing housing insecurity, chronic illness, or behavioral-health challenges helping them navigate care, access community resources, and achieve stability in health and housing. This is a field-based / remote role ideal for professionals who value flexibility and meaningful impact. What you'll do Conduct outreach, assessments, and individualized care plans for ECM and CS members. Coordinate medical, behavioral, and social-service supports-including housing navigation and tenancy services. Complete timely documentation and progress tracking in APF systems. Provide in-person, telephonic, and virtual encounters based on member needs. Collaborate with health plans, community partners, and APF multidisciplinary teams. Maintain strict confidentiality and compliance with Medi-Cal, DHCS, and ILS guidelines. Compensation Base Salary (Straight-Time Pay) Salary is based on your caseload and is calculated using a simple, transparent formula: Each member = 2 paid hours per member per month (PMPM), at $25.00/hour ($50 PMPM) Your monthly salary increases as your caseload increases. Incentive Pay (Additional Earnings) You earn $40 per member per month for delivery qualified, on top of your base salary. Bringing total compensation to $90 PMPM, equivalent to $45/hour Reimbursements & Stipends Mileage reimbursement at the IRS rate $50/month phone stipend Reimbursement for approved work-related expenses Schedule Work hours are flexible and self-directed, provided Care Managers meet service delivery requirements and member availability Qualifications Minimum 2 years of experience in case management, care coordination, or related field Knowledge of Medi-Cal CalAIM programs, community resources, and social determinants of health Excellent documentation, organization, and communication skills Valid California Driver's License, auto insurance, and reliable transportation Preferred: Bachelor's degree or CHW certification; CA licensure (LCSW, LMFT, LPCC, RN, etc.)$25-50 hourly 53d agoOutpatient Case Manager
Agape Network Inc.
Remote job
Agape Network, Inc. Agape Network provides holistic, value-based quality care through a patient-centered medical home for a total wellness approach, incorporating treatment modalities that heal the body, mind and spirit. With highly experienced care teams of more than 150 staff members, including physicians, board certified addiction specialists (child and adult), psychiatrists, therapists, licensed clinical social workers, case managers, chaplains, intake team, advanced nurse practitioners, benefits eligibility determination specialists, registered dietitians and peer specialists, we are uniquely qualified to serve people with complex behavioral and physical healthcare needs. Shifts Work from home, flexible schedule, Out in the field work We are currently seeking Targeted Case Manager for North and South - Dade County. Targeted Case Manager Job Description The Targeted Case Manager will coordinate client services according to the treatment plan. Targeted Case Managers will be assigned specific clients at time of intake and be required to program monitor such things as basic needs, academic issues, court appearances, doctor appointments, clinical sessions, and discharge referrals. Targeted Case Manager will also maintain open communication with family, courts and others as necessary. Targeted Case Manager Responsibilities (This list not inclusive of all duties assigned) The right candidate will possess the following skills and abilities: • The TCM will be assigned pre-release and/or post-release clients and will complete a needs assessment, develop a case management plan, coordinate referrals, ensure access to needed services, and explain the need for services to clients/providers. Serve as liaison between client and family, probation officers, and community agencies • Act as liaison between courts, families, and outside agencies. • Provide case management services in accordance with the service plan in accordance with Medicaid standards. • Coordinate with the members of the Treatment Team and provide them the appropriate reports prior to meeting. • Completes documentation and reports as necessary. • Maintain follow-up of external and internal referrals for services • Provide case management functions of assessing, planning, linking, monitoring, and advocating for individuals • Provides on-call services as needed. • Attend Multi-Disciplinary Team meetings and maintain ongoing communication with other team members • Upholds total confidentiality with respect to clients in all instances. • Attends training and in-services as required. • Assume primary responsibility for developing, writing, implementing, evaluating and revising overall case management goals • Participate in the provision of rehabilitation services and consult with community agencies and families to maintain coordination in treatment processes • Oversee billing data for Medicaid. • Maintain client files according to agency standards. • Turn in time sheets weekly according to billing requirements. Targeted Case Manager Qualifications • Bachelor's degree from an accredited college or university in Psychology, Social Work, Mental Health or related field • One (1) year of experience with adults' emotional behavioral problems is required • Certification of Targeted Case Management Person to Person Certification and preferably • the Florida Certification Board (FCB) Certification in Case Management • Bilingual Preferred • Ability to handle multiple priorities and switch tasks quickly. • Excellent communication skills; both verbal and written. • Ability to use good judgment in sensitive situations and maintain confidentiality.$27k-34k yearly est. Auto-Apply 60d+ agoREMOTE Quality Review Medical Assistant
MPF Federal
Remote job
Ready to Bring Your Medical Skills Home? Join Our Remote Team Supporting Our Military Communities! The statements listed below are not intended to be all inclusive of the duties and responsibilities of the position. Based on leadership decisions and business needs, “all other duties as assigned” will be expected for each position. Navigate and work within our proprietary electronic medical record system to evaluate and process patient health information to determine outcomes for various types of medical and specialty exams. Conduct a review of a variety of examination documentation, test results, assessments and information and, by corroborating via phone interview with Service Members and Veterans, provide a clear, comprehensive and concise final product. Collaborate with providers, Veterans, and Service Members via the call line to ensure examination meets regulatory and contractual requirements for compensation and benefit rating purposes. Possess the ability to shift focus and multitask while maintaining professional demeanor to meet customer and provider needs. Identify emergent behavioral health issues and initiate intervention when necessary. Remain up to date with the contract requirements Use guidelines and licensed support to ensure clear, comprehensive and concise exam documentation that is reflective of the Service Member or Veterans' conditions and in compliance to contract requirements Document test results Educate and support providers, Veterans, and Service Members with navigating and utilizing medical history information for pending and prior disability claims when completing the appointment paperwork Identify and evaluate exam documentation that requires immediate follow up for behavioral health issues and initiate the high risk intervention process Complete system generated tasks to process exam documentation Interface via telephone (approximately 50%) and e-mail with contracted providers, Veterans, and Service Members in retrieval of required Disability Benefits Questionnaire information and provide education regarding required contractual protocol Compensation: Your hourly wage will be determined pursuant to the Service Contract Act. Generally, the compensation for this position will start at $15.00. Shifts Available (Share Your Schedule Preference!) 8am-5pm CST or 10am-7pm CST (Monday through Friday) Training Training will continue for 3 weeks. Training Schedule: MTWRF 8-5p CST Start Date: February 23rd If you're an experienced Medical Assistant with a calm voice, an eye for detail, and a heart for service, this is your moment to make a real difference. Apply now and be the steady hand guiding military families when they need it most... right from your home! Requirements You're a Great Fit If You Have: Vocational or Technical Training/Education in a Medical related field such as Medical Assistant, LPN, Health Information Technology (HIT), EMT, Medic, Corpsman, or completion of the following 4 courses: Anatomy and Physiology, Medical Terminology, Human Body Systems, and Common Diseases or equivalent combination of education, experience and/or applicable military experience will be considered. MA's with certification are highly preferred. Ability to type 40 words per minute Knowledge of healthcare documentation to include medical, behavioral, and psychological terminology Excellent verbal and written communication skills including, strong telephone etiquette and interpersonal skills Working knowledge of technical writing Ability to identify lab results and ancillary services Experience using a computer and Microsoft Office - Microsoft Word to create, copy, edit, send, and save documents Ability to interpret medical documentation Experience working in an Electronic Medical Record system Ability to work MTWRF 8:00am to 5:00pm CT OR 10:00am-7:00pm CT Distraction-free, dedicated space in home for home office; Access to high-speed internet (cable, fiber optic) Bonus Points If You Also Have: Experience navigating Microsoft Teams Home Health or Hospice care experience Military experience Tech & Work Environment: Must have a hard-wired Ethernet internet connection (Wi-Fi only, satellite, or radio internet is not acceptable) Quiet, distraction-free home office space with a door for HIPAA compliance Metrics-driven environment - you'll need to meet quality, handle time, and documentation goals Federal Requirements: Must be a U.S. Citizen Ability to pass a Public Trust Background Check & Drug Screening per federal guidelines Benefits MPF Federal is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. We offer a competitive compensation package including a competitive salary, medical benefits, PTO, holiday pay and more.$31k-39k yearly est. Auto-Apply 14d agoCare Manager, RN - ECM, Riverside 3 (Remote with field work)
IEHP
Remote job
What you can expect! Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience! Under the general supervision of the Enhanced Care Management Department Leadership this position is responsible for working effectively with the Enhanced Care Management team (ECM) to provide high quality, effective care management to IEHP members. Care management is broadly defined, and can include outreach and engagement to Members, engaging members in skilled therapeutic interactions to promote health behaviors, other behavioral health interventions within scope, coordination of care, resource linkages, working with other professionals and organizations in the community to ensure quality of care for members, seamless transitions of care, and facilitating the right care and the right time for the member. This position works collaboratively with members of the Enhanced Care Management Team (ECM), Members and families, and other professionals, in addition to working collaboratively with the designated health care organization (HCO) medical team. This position, like all positions within IEHP, is expected to model whole health principles of relationship-based care, as well engage in promoting education and understanding of physical health and healthy behaviors to those within IEHP and in the community. Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation. Additional Benefits Perks IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more. Competitive salary. State of the art fitness center on-site. Medical Insurance with Dental and Vision. Life, short-term, and long-term disability options Career advancement opportunities and professional development. Wellness programs that promote a healthy work-life balance. Flexible Spending Account - Health Care/Childcare CalPERS retirement 457(b) option with a contribution match Paid life insurance for employees Pet care insurance Key Responsibilities Responsible for primarily working with a caseload of Members with medical needs. Responsible for utilizing brief medical interventions as necessary to improve the Member's ability to manage their own health. Provide formal and informal training and support for Enhanced Care Management team Members on medical conditions, including treatments and evidence-base for treatment. Represents the Enhanced Care Management team as the lead member when necessary. Responsible for assisting Members with care coordination needs, including, but not limited to, the following: Conduct comprehensive, holistic assessment according to the scope of the RN license Assimilate assessment information into an individualized care plan (ICP) Communicate ICP with Member, approved family or caregiver and other Members of the care team Lead inter/transdisciplinary care team meetings to share information, update and inform care plan Coordinate with internal and external health partners to support Members comprehensive care needs Participate and lead care transition plan responsibilities. Model the highest ethical behavior in relationships with co-workers, supervisors, Members, Providers, and colleagues in the community. Responsible for promoting a collaborative and effective working environment within the Enhanced Care Management team by engaging in evidenced-based communication strategies (such as Motivational Interviewing) when discussing responsibility/sharing of tasks, effectively resolving conflicts as they arise, and collaborating on Member case discussions. Responsible for building and maintaining a positive working relationship with Providers, including, but not limited to, communication via in-person, over the phone, and through digital means such as email and fax. Responsible for engaging with Members, both in-person and on the phone, in a manner that utilizes evidence-based approaches (such as Motivational Interviewing) that promotes collaboration between the Member and his or her medical/behavioral team, as well as to increase the Member's sense of control over their whole health. Model commitment to continuous quality improvement by engaging in quality improvement initiatives and projects, such as by identifying and addressing HEDIS gaps, and by identifying, developing, and testing new practices for improving the outcomes of the Enhanced Care Management team. Assists with the coordination of medical and behavioral health access issues with PCP offices, specialists, and ancillary services. Ensures documentation is accurate and in compliance with regulatory requirements and accreditation standards. Participates in Health Plan staff meetings, trainings, committee meetings, or other activities as needed or as directed by Leadership Team Members. Perform any other duties as required to ensure Health Plan operations and department business needs are successful. Qualifications Education & Requirements Three (3) or more years of care management experience in a health care delivery setting required Experience in a Health Care Organization or experience in Managed Care setting preferred Minimum of one (1) year clinical experience in an acute care facility, skilled nursing facility, home health or clinic setting preferred Associate's degree in Nursing from an accredited institution required Bachelor's degree in Nursing from an accredited institution preferred Possession of an active, unrestricted, and unencumbered Registered Nurse (RN) license issued by the California BRN required Key Qualifications Must have a valid California Driver's license and valid automobile insurance. Must qualify and maintain driving record to drive company vehicles based on IEHP insurance standards of no more than three (3) points Knowledgeable and skilled in evidenced based communication such as Motivational Interviewing, or similar empathy-based communication strategies Understanding of and sensitivity to multi-cultural community Deep understanding and knowledge of self-management philosophies and practices, especially as they relate to chronic medical conditions Awareness of the impact of unmitigated bias and judgement on health; commitment to addressing both Bilingual (English/Spanish) preferred. Highly skilled interpersonally, with excellent relationship skills Highly skilled in interpersonal communication, including resolving conflict with co-workers Able to sufficiently engage Members and Providers on the phone, including developing effective relationships that are phone-based. Must be able to work as a member of a highly autonomous team, executing job duties and making skillful decisions as an independent team Minimal physical activity; may include standing and repetitive motion Position is eligible for telecommuting/remote work location upon completing the necessary steps and receiving HR approval. All IEHP positions approved for telecommute or hybrid work locations may periodically be required to report to IEHP's main campus for mandatory in-person meetings or for other business needs as determined by IEHP leadership Start your journey towards a thriving future with IEHP and apply TODAY! Work Model Location Telecommute (All IEHP positions approved for telecommute work locations may periodically be required to report to IEHP's main campus for mandatory in-person meetings or for other business needs as determined by IEHP leadership) Pay Range USD $91,249.60 - USD $120,910.40 /Yr.$91.2k-120.9k yearly Auto-Apply 9d agoBEHAVIORAL HEALTH RECOVERY COACH II
Catholic Charities Family and Community Services
Remote job
Job DescriptionDescription: We are Hiring! Job Posting: Behavioral Health Recovery Coach II Department: Supportive Services Employment Type: Full Time Schedule: Monday - Friday, Days Salary: $20.50 / hour As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Behavioral Health Recovery Coach provides individuals who are diagnosed with mental health, substance use and/or chronic health conditions and are eligible for Home and Community Based Services (HCBS) or Community Oriented Recovery & Empowerment (CORE) Services with recovery-oriented activities and interventions, using a trauma-informed, non-clinical approach. Activities and interventions include individual's recovery goals, including education and vocational objectives. Essential Duties and Responsibilities Assist individuals with learning adaptive behaviors and responding to or avoiding identified precursors such as cravings or triggers that result in relapse in unhealthy behavior or functional impairments. Provide training to individual/family on treatment regimen choices including but not limited to: recovery support options; recovery concepts; advocacy; understanding substance use disorder/mental illness or chronical health conditions and treatment; medication education; effects of trauma; psychosocial rehabilitation; habilitation; crisis intervention and related tools and skills including but not limited to Individual Recovery Plans, self-care, emotional validation, communication skills, boundaries, emotional regulation, behavioral relapse prevention, violence prevention and suicide prevention. When appropriate, assist family members in the acquisition of knowledge and skills necessary to understand and address the specific needs of the individual who is Medicaid eligible in relation to their substance use disorder/mental illness and treatment. Collaborate with family and caregivers to develop positive interventions to address specific presenting issues and to develop and sustain health and stable relationships to support the individual's recovery. Assist individuals to develop skills necessary for community living and recovery with ongoing assessment of their functional status and creation of (re)habilitative goals. Develop and implement behavioral heal and/or health education support groups for individuals with substance use, mental health, or chronic health conditions. Instruction in self-advocacy skills including activities designed to facilitate individuals' ability to access social service systems (e.g. health care, substance use treatment, employment, vocational rehabilitation, entitlement/benefits, self-help groups, etc.) and other recovery-oriented systems of care. Assistance with increasing social opportunities and developing social support skills that improve life stressors resulting from the individual's disability and promote health, wellness and recovery. Assist Individuals with linkage to and system navigation within behavioral health and human services systems to access appropriate care. Serve as a professional resource and provided leadership within the department and among staff. Complete educational intakes, observations, and or evaluations to assist clients with developing a plan to start or return to school and education trainings based on participants' interests, abilities, and strengths. Provide additional one-on-one tutoring and skill development for individuals as needed. Assist individuals to understand and overcome personal, social, or behavioral problems affecting their educational and employment goals. Analyze, identify, and address potential barriers such as support needs, transportation options, skill development and others as needed to assist clients in meeting educational and employment goals. Create service plans that are measurable goals and objectives based on client diagnosis that will specify type, frequency, intensity, and duration of service delivery. Interact and collaborate with employers, family/friends, Care Coordinator, and Managed Care Organization (MCO) to ensure timely implementation of service plan. Evaluate educational and/or vocational plans, assist with skill development, financial aid resources, assist with applications and other resources necessary. Provide support in a variety of educational and employment settings. Link individuals with education-related community services and accommodations. Serve as a job coach to assist individuals in gaining skills to be successful in competitive employment. Participate in training as needed or as assigned by supervisor. Participate in staff meetings and other department and/or agency activities as required. Assure compliance with all applicable local, state, and federal regulation and agency policies. Represent Catholic Charities Family and Community Services on appropriate committees. Any other duties as assigned by supervisor. Represent Catholic Charities at committees as desired and approved by supervisor. Participates in regular individual supervisions and team meetings. Other duties as assigned. Services clients in multiple counties in regional area/network (12-15 counties). Remote work acceptable as approved by supervisor. If peer certified: Provide Peer services in the individuals home or out in the community to support individuals before (or in) a crisis or relapse. Assist individuals in modeling a successful recovery lifestyle, including participation in recovery activities that go beyond the traditional scope of treatment providers (social events, meeting, recovery celebrations, etc.) Share his/her own personal experiences of recovery to build rapport and use a trauma-informed, non-clinical approach to assist individuals with initiating recovery, maintaining recovery, and enhancing their quality of life in long-term recovery. Serve as a personal guide and mentor and model effective coping techniques and self-help strategies. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Top Benefits and Perks: Competitive salary and 403b retirement plan Generous time off package and work-life balance Comprehensive benefits package Supportive and collaborative environment Opportunities for growth and development Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! ***Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements: Qualifications Education: Bachelor's degree in human service or related field required and a minimum of 1 year of experience working with persons with substance use, mental health disorder and chronic health conditions (internships/volunteer duties may be acceptable).If providing Peer supports, a current certification in Certified Recovery Peer Advocate (CRPA/CRPA-P) or a Certified Peer Specialist certification (NYCPS/NYCPS-P) is required. A combination of experience and education may be substituted at the discretion of the Vice President. Experience: Minimum of 1 year of experience working with persons with substance use, mental health disorder and chronic health conditions. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting up to 10 lbs. .and to operate a motor vehicle. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS's corporate compliance & ethics program. Additional Requirements: Demonstrate ethical business practices, in conformance with all state and federal laws and regulations. Possess excellent verbal and written communication skills. Previous experience working with diverse populations, including low to moderate-income families. Ability to multi-task and prioritize duties. Ability to travel in all weather conditions throughout the counties served. Willingness to foster agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques. Ability to maintain absolute confidentiality regarding all records reviewed including consumer records, employee records and billing records. Proficiency and experience with PC's. Microsoft applications and Electronic Health Records. Ability to analyze and interpret data and to handle problem resolution. Possession of a valid NYS Driver's license and a driver's record considered acceptable by agency and insurance carrier. Continuous use of a reliable, registered, and insured vehicle. Demonstrate full adherence to the CCFCS Code of Conduct and all policies/procedures related to compliance. Demonstrate commitment to Agency Mission Statement.$20.5 hourly 18d agoHigh School Principal
Stride, Inc.
Remote job
The High School Principal at Ohio Virtual Academy, OHVA, directs and coordinates educational, administrative and counseling activities of student by performing the following duties personally or through subordinate supervisors. Required Certificates and Licenses: * The ability to obtain an Ohio Administrative license. Residency Requirements: Ohio Start Date: 25/26 School Year, Immediate The High School Principal at Ohio Virtual Academy, OHVA, directs and coordinates educational, administrative and counseling activities of student by performing the following duties personally or through subordinate supervisors. K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. Passionate Educators are needed at the Stride K12 partner school, (Insert School Name). We want you to be a part of our talented team! The mission of Ohio Virtual Academy, OHVA is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us! ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties. * Ensures conformance of educational programs to state and local school board standards through evaluation, development and coordination activities; * As needed, researches and implements non-K12 curriculum resources that meet state standards; * Manages teaching and administrative staff; Manages Master and Lead Teachers and programs; * Helps articulate the school's mission and vision with the aim of ensuring all stakeholders have a common understanding and are positioned to work cooperatively in order to achieve desired results; Utilizes/relies heavily upon communication technologies and practices that most effectively support a predominantly virtual / remote work environment; * Confers with teachers, students, and parents concerning educational and behavioral problems in school; * Coordinates with teacher and K12 Enrollment regarding expulsions and withdrawals; * Ensures that the school is meeting the needs of students while complying with local, state, and federal laws, including laws pertaining to special education; * Develops and oversees implementation of the school's Academic Improvement Plan. MINIMUM REQUIRED QUALIFICATIONS: * Master's degree in business, education or related field of study AND * Five (5) years of educational experience AND * One (1) year of supervisory experience OR * Equivalent combination of education and experience * Ability to clear required background check OTHER REQUIRED QUALIFICATIONS: * Demonstrable leadership, organizational and time management skills * Strong written and verbal communication skills * Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency. * Ability to travel 20% of the time * Experience as an on-line / virtual educator * State License as a School Administrator DESIRED QUALIFICATION: * Experience working with proposed age group. * Experience supporting adults and children in the use of technology. * Experience teaching in an online (virtual) and/or in a brick-and-mortar environment. * Experience with online learning platforms. Compensation & Benefits: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. Job Type Regular The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting *********************. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.$102k-128k yearly est. Auto-Apply 8d agoRN Care Coordinator - Urology, Hybrid
Cleveland Clinic
Remote job
Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic RN Care Coordinators have been very successful in helping patients manage their own care. In this role, your dedication and commitment can decrease Emergency Department visits, observation status, inpatient stays and hospital readmission. You will work with a variety of urological conditions across multi-specialties including oncology, mens and womens health, reconstruction, transplant, and endourology. A caregiver in this position works 8:30am - 5:00pm, Monday to Friday. Enjoy the flexibility of working from home one day per week, while staying connected and collaborative with your team in-office the rest of the week. A caregiver who excels in this role will: * Work collaboratively with a multidisciplinary care team across the continuum of care for high-risk patients to develop goals, plan interventions and maximize patient outcomes. * Provide care and disease management coordination. * Identify patients in the specialty care practice that have ongoing coordination needs and conduct targeted outreach. * Conduct comprehensive clinical assessments that include disease/age-specific, medical, behavioral, pharmacy, social and end of life needs of each patient. * Inform and work with patients and their families regarding coordination of their care, provide education and coaching, monitor patient compliance with their care plan, perform reassessments regarding patient progress toward goals, and update plan of care. * Serve as a liaison and advocate for patients and families. * Assist in managing transitions of care across care settings, ensuring optimal communication and planning. * Identify barriers, facilitate solutions, and connect others to community resources. Minimum qualifications for the ideal future caregiver include: * Graduate from an accredited school of Professional Nursing * Current state licensure as a Registered Nurse (RN) * Basic Life Support (BLS) Certification through the American Heart Association (AHA) * Three to five years of nursing experience * Any registered nurse or advanced practice nurse must obtain a cancer specific certification or demonstrate ongoing qualifying education within the timeframe of the facilities accreditation cycle, if they work in medical oncology, radiation oncology, cancer center or cancer clinic and/or administer chemotherapy within an accredited Cleveland Clinic facility Preferred qualifications for the ideal future caregiver include: * Bachelor's of Science in Nursing (BSN) * Specialty certification Physical Requirements: * Requires full range of motion, manual and finger dexterity and eye-hand coordination. * Requires corrected hearing and vision to normal range. * May requires some exposure to communicable diseases or bodily fluids. * Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. Personal Protective Equipment: * Follows Standard Precautions using personal protective equipment as required for procedures. Keywords: hybrid Pay Range Minimum Annual Salary: $63,250.00 Maximum Annual Salary: $96,467.50 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).$63.3k-96.5k yearly 42d agoCustomer Success Lead
Dscout
Remote job
Job Description At Dscout, we're building the most flexible and powerful UX research platform on the market-trusted by the world's top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us. We are looking for a Lead Research Advisor to join our growing Customer Success department. You will drive and grow important relationships by helping our customers find new ways to use our platform, ensuring they achieve maximum value from their investment. This role is a critical function that merges research expertise with a customer success motion, focusing on driving platform adoption and mitigating churn risk. You will also directly manage and work closely with a team of Research Advisors to design, recruit, and field research projects for our customers. You will have a chance to make a real difference for Dscout's customers and build your career at the intersection of customer success and research. You are an incredible communicator and a genuine, creative problem-solver. You are our customer's dedicated partner in success, helping them learn a new digital tool, execute powerful research, and maximize the return on their Dscout subscription. You collaborate closely with Account Directors to help to identify Dscout methodologies that best meet customer needs, build new use cases, identify growth opportunities, and ensure strong platform adoption across their organization. Internally, you are our customers' champion, driving larger improvements to the platform and overall user experience. In addition to your work with customers, you enjoy coaching, mentoring, and helping junior staff do their best work every day. The Lead Research Advisor position is among the most central to Dscout's operations, so you'll work with people from across the company on a regular basis, especially our product, engineering, and sales teams. If this sounds like you, apply today! What you will do: Act as a Dscout expert to train and educate customers on functionality and Dscout methodology, driving wide and deep platform adoption. Consult with customers to provide specific recommendations for their research designs on our software platform, ensuring successful outcomes and value realization. Collaborate with customers to run high-impact research projects on Dscout, including planning, design, recruiting, fielding, and client engagement. Equip customers to derive insights from data using Dscout's analysis tools. Work closely with our Sales team to ensure customer retention, identify expansion opportunities, and proactively mitigate risk of churn. Manage 1-3 Research Advisors, prioritizing workload, coaching on work performance, and professional growth. Travel occasionally for onsite customer visits where you will build relationships, train and share best practices, and gather feedback to bring directly back to our Product team. Act as a customer advocate by sharing feedback internally to continuously improve Dscout's product offerings. Provide support and guidance to research participants (who we call "Scouts"). What you need to have: 5+ years experience in research, ideally with exposure to a Customer Success or consulting model. Lead complex, high-impact research engagements for in-house or for clients across all phases of qualitative research, especially scoping/planning, design, recruiting, fielding, and analysis a plus. Proven ability to consult with clients/customers to drive product adoption and maximize customer lifetime value. 1+ years of experience as a people manager. BA/BS degree in anthropology, sociology, market research, design research, HCI related field, or equivalent work experience. Excellent communication skills, both oral and written. Naturally able to strike a balance between friendly and professional in all communications. Able to work both collaboratively and independently, proven experience collaborating with and mentoring team members. Strong critical thinking skills; excited by the prospect of creative problem solving in the research and SaaS space alongside colleagues and customers. Flexible and eager to learn new things each and every day. Empathetic to others' needs and circumstances. Highly organized, efficient, and detail-oriented. An innate curiosity about how and why people behave the way they do, and a desire to better understand complex behavioral problems and find solutions to those problems. Of course, what is outlined above is an ideal set of expectations; however, business needs and other projects and tasks may shift, and additional tasks could be assigned at the discretion of your manager.About DscoutDscout is a team of passionate, empathetic, and curious professionals. As a recognized leader in the Forrester Wave, we're at the cutting edge of experience research technology. The power of research drives us - how in-context insights from real people can build more enjoyable products and services. We prioritize learning, sharing, and building. We also deeply value being a diverse and inclusive team and company and look for team members who align with that belief. Join our dynamic team and help shape product roadmaps and business strategies for the world's most loved brands.It doesn't stop there. When you join the Dscout team, you will get: A strong and competitive compensation package with a built-in bonus and equity program. An incredible and progressive benefits package (for both you and your dependents) to support work/life balance, including flexible PTO, 15 company holidays, 12 weeks of paid parental leave, 401k match, and much more. An education stipend to support your growth & development, and a remote work stipend. A company that is open and transparent with our team. You will know what is happening and why it matters. Dscout is an equal-opportunity employer that values diversity. We do not discriminate based on identity, including race, color, religion, national origin or ancestry, sex, gender identity and expression, age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law.If you need reasonable accommodations for any part of the employment process, please email us at accommodations@dscout.com with the nature of your request and your contact information. We'll do everything possible to ensure you're well-prepared for success during our interview process, while also upholding your privacy, including accommodating any special requests. Please note that only inquiries regarding requests for reasonable accommodation will be responded to from this email address.When you apply at Dscout, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references, as necessary to consider your job application for open positions. For more information about our privacy practices, please visit our Privacy Policy. Dscout participates in the E-Verify program in certain locations, as required by law. Location Flexibility: Dscout is proud to support a remote-first workforce and enable employees to work from almost anywhere. At this time, however, we are unable to hire in the following locations: Montana, Hawaii, Alaska, and Washington DC. NOTE: DSCOUT NEVER CONTACTS JOB APPLICANTS VIA TEXT, MESSENGER, OR OTHER SIMILAR APPLICATIONS. BE AWARE OF PHISHING AND SPOOFING SCAMS, BOTH VIA TEXT AND EMAIL. ONLY RESPOND TO EMAILS FROM DSCOUT.COM$85k-125k yearly est. 23d agoSocial Worker - LISW - Sign On Bonus
Wellbe Senior Medical
Columbus, OH
About Us: Come reimagine care with us! We're on a mission to change the way medical care is delivered around the country. By supplying home-based medical care to patients who need it most, WellBe is changing lives by providing care wherever our patients call home. WellBe's primary care services are delivered by a team of licensed clinicians in the comfort of the patient's home. By combining the strength of physicians, nurse practitioners, social workers, paramedics, and other healthcare professionals, WellBe delivers an extra level of support to the patients we serve in their communities. This high-risk population is typically underserved and challenged with access to care which we provide. To address these problems, we have elected to bring the care to the patient, instead of trying to bring the patient to the care. WellBe's clinician-led geriatric care teams provide concierge-level medical care and social support in the home as well as delivering and coordinating across the entire care continuum - from chronic care and urgent care in the home to hospital to skilled nursing facility to assisted living to palliative care, to end-of-life care. Joining WellBe means joining a growing, purpose-driven organization to deliver the highest quality care to our senior communities and to make an impact on lives every day. Why WellBe? WellBe's Culture is Welcoming Be part of something important: Be part of pioneering a new way of healthcare that is revolutionizing the industry. A patient-focused environment that ensures patients can live a fulfilling life whatever their health level is. Our focus is to give our patients more good days. Give yourself incredible opportunities: Growth and development opportunities across expanding markets in the company and celebrate success on a global scale. Training in the WellBe model and team-based care. Full in-person orientation, vision, mission, and values introduction, and instilling cultural ideals. Respect and trust for how you work and how you make a difference. Work as part of a collaborative team with a strong team culture. You own your role, contribute to the team, and feel the enormous impact on lives. Leadership that listens, trusts, empowers, and supports. Empowerment and ownership for solving problems that arise and doing the right thing in each interaction. Pioneering a new way of healthcare that is revolutionizing the industry. What we offer: Full-time permanent, work seeing patients in their home, traveling around to other home locations. Work during the daytime, flexible schedule, and on-call rotation. Rich and competitive total rewards package including health benefits, dental, vision, life insurance, dependent care reimbursement, STD/LTD, 401k match with immediate vesting, paid time off / floating holidays, commuter/transportation (mileage) reimbursement, and educational reimbursement. The opportunity to work with a progressive company, who is making a difference each day with every patient. About the Position: Our LCSWs are part of a team that provides compassionate care to the frailest elderly who have chronic and acute illnesses or injuries living in their homes. Our LCSW delivers primary, urgent and acute care and counseling to a wide variety of patients with social and behavioral problems. The LCSW will be accountable for caring for patients, connecting patients and their families to support services, maintaining accurate and current patient records and scheduling and administering initial, urgent, and follow-up appointments to patients as required. The successful candidate will work as a team with our physicians, advanced practice clinicians, and care team coordinator will assist in delivering quality care to every patient. We offer a positive, upbeat work environment where all medical personnel work together for the good of the patient. $10,000 Sign On Bonus WellBe LCSW - Social Worker - What to Expect: Practices the WellBe mission: To help our patients lead healthier, meaningful lives by delivering the most Complete Care. Performs psychosocial assessments and provides therapeutic services to patients and their families. Work closely with Behavioral Health Medical Director to manage complex patient cases and transitions of care A resource for the WellBe communities in managing complex Behavioral Health cases. Manages complex behavioral and psychosocial needs that result in improved clinical and financial outcomes Maintains constant communication with patients when addressing their concerns and goals and helping them keep positive attitudes Builds rapport with patients and their families and relay all concerns to WellBe provider/IDT Assists members to effectively utilize available resources to meet their personal health goals and help them develop their own capabilities. Monitors patient progress and adjusts patient treatment plan as needed Coordinates with other healthcare providers, agencies and community resources in order to create a thorough treatment plan addressing social, cultural, and financial needs Collaborates with the interdisciplinary team and participate in regularly scheduled team meetings Ensures compliance with regulatory agencies and WellBe clinical guidelines Following a thorough assessment completed by an Advanced Practice Clinician (APC), the WellBe social worker partners Partner with community team to refer patients to appropriate no or low-cost community services that support health and independence such as Meals On Wheels (MOW), local Area Agencies on Aging (AAA), Senior & Assistance Programs, and transportation resources. Involves the patients' families and primary caregiver(s) as needed to achieve the best care decisions and outcomes. Effectively collaborates with all those involved in the members' care, including health services contractors (i.e., Home Health, Hospice, Community Agencies), to meet the patients' care goals. Consults with and advises the Clinical Team regarding the relationship of social, emotional, and cultural factors to health and medical care, and to the availability of social services in the community. Complies with safety policies and procedures, identifying and immediately reporting any potential or actual unsafe acts or conditions to their supervisor/team. Takes necessary measures to ensure a safe environment for oneself, co-workers, contractors, participants, visitors and others. Consistently meets or exceeds WellBe targets for productivity, customer service, quality assessment, and performance targets. Understands the importance of community involvement and participates as appropriate in activities that link WellBe to its communities. Maintains current written progress notes and other documentation on the member Medical Record including signed and dated documentation for all service performed the day the service is provided. Participates in program and policy development of the WellBe Social Work program. Other tasks needed to accomplish team's objectives/goals Job Requirements Must Haves: Educational/ Experience Requirements: Master's Degree in Social Work 5+ years clinical social work experience with the geriatric population Two years social work experience, preferably in health care, and minimum one-year experience working with a frail/elderly population. License, Certification, Registration LCSW/LISW/LICSW Licensure required Required Skills and Abilities: Current unrestricted LCSW or LISW license in applicable state(s) required. Age specific competency in working with the elderly and knowledge of community services for the elderly and their families. Ability to make psychosocial assessments and develop and implement viable care plans Must be familiar with EHR medical documentation Strong computer skills, including Word, Excel, and Powerpoint Strong verbal, written, presentation, and interpersonal communication skills Bilingual in English/Spanish preferred. Ability to work effectively in a team environment. Knowledge of social work principles and practices, including case management and counseling techniques. Ability to empathize with clients Ability to provide after-hours services as needed Ability to leverage internal and external resources as part of a patient's treatment plan Experience writing assessments and reports to monitor client progress Valid driver's license, have access to a car and willingness to drive to patient homes/patient location as well as an active auto insurance policy Work Environment: Field, will be traveling locally to patient's homes Pay Range: $85,000 - $92,000 Sponsorship Statement WellBe does not offer employment-based visa sponsorship for this position. Applicants must be legally authorized to work in the United States without the need for employer sponsorship now or in the future. Pay Transparency Statement Compensation for this position will be disclosed in accordance with applicable state and local pay transparency laws. Safety-Sensitive Statement This position has been designated as safety-sensitive. As such, the employee must be able to perform job duties in a manner that ensures the safety of themselves, coworkers, patients, and the public. The role requires full cognitive and physical functioning at all times. Employees in safety-sensitive positions are subject to drug and alcohol testing, including substances that may impair judgment or motor function, in accordance with applicable federal and state laws and company policy. Due to the safety-sensitive nature of this role and in alignment with federal law and workplace safety standards, the use of marijuana-including medical or recreational use-is prohibited. WellBe Senior Medical will comply with applicable state laws regarding medical marijuana and reasonable accommodations, where such laws do not conflict with safety requirements or federal regulations. Drug Screening Requirement As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion of drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties. Background Check Statement Employment is contingent upon successful completion of a background check, as permitted by law. As a healthcare organization, WellBe conducts monthly FACIS (Fraud and Abuse Control Information System) checks on all employees. Continued employment is contingent upon satisfactory results of these checks, in accordance with applicable laws and regulations. Equal Employment Opportunity (EEO) Statement WellBe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status. Americans with Disabilities Act WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application, interview or employment process, please contact Human Resources at *********************** At-Will Employment Statement Employment with WellBe is at-will unless otherwise specified by contract. This does not constitute an employment contract. Disclaimer This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.$85k-92k yearly Auto-Apply 6d agoLTSS Service Care Manager - Behavioral Health
Centene
Remote job
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Must hold an LCSW, LPC, or RN license with Psych/ Behavioral Health experience. Travel required 3 days per week Service Delivery Area: Waco, TX Monday - Friday: 8 am - 5 pm (CST); no evenings, no weekends, no On-Call Position Purpose: Develops, assesses and coordinates holistic care management activities, with primary focus and support towards populations with significant mental/behavioral health needs, to enable quality, cost-effective healthcare outcomes. Evaluates member service needs and develops or contributes to development of care plans/service plans, and educates members, their families and caregivers on services and benefits available to meet member needs. Evaluates the needs of the most complex and high risk members with mental/behavioral health needs, and recommends a plan of care for the best outcome Acts as liaison and member advocate between the member/family, physician, and facilities/agencies Supports members with primarily mental/behavioral health needs, such as those with (or a history of) major depression, bipolar disorders, schizophrenia, borderline personality disorder, post-traumatic stress disorder, substance use disorder, self-injurious behavior, psychiatric inpatient admissions, etc Performs frequent home and/or other site visits (once a month or more), such as to assess member needs and collaborate with resources, as required Provides and/or facilitates education to long-term care members and their families/caregivers on topics such as preventive care, procedures, healthcare provider instructions, treatment options, referrals, prescribed medication treatment regimens, and healthcare benefits. Provides subject matter expertise and operational support for relevant mental and behavioral health-focused activities, such as the handling of crisis calls, mental health first aid training, field safety and de-escalation practices, psychotropic and other medication monitoring, etc Educates on and coordinates community resources, to include medical, behavioral and social services. Provides coordination of service authorization to members and care managers for various services based on service assessment and plans (e.g., meals, employment, housing, foster care, transportation, activities for daily living) Ensures appropriate referrals based on individual member needs and supports the identification of providers, specialists, and community resources. Ensures identified services are accessible to members Maintains accurate documentation and supports the integrity of care management activities in the electronic care management system. Works to ensure compliance with clinical guidelines as well as current state and federal guidelines Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner Performs other duties as assigned Complies with all policies and standards Education/Experience: Requires a Master's degree in Mental Health or Social Work or Graduate from an Accredited School of Nursing and 2 - 4 years of related experience. License/Certification: Licensed Behavioral Health Professional or RN based on state contract requirements e.g., LCSW, LPC, or RN with Behavioral Health experience is required Preferred Experience: • 3+ years of case management, care coordination, discharge planning with adult populations (ages:18 - 65) • 2+ years of experience coordinating and managing healthcare/behavioral health services and personal assistance/social services, and providing patient advocacy and education to Medicaid members • Experience in FIELD-BASED Social Worker or Case Managers role in-patient behavioral health hospital, community health, outpatient mental health, substance abuse/ detox recovery treatment, or state social services settings (MHAs, LIDDA) is preferred. Pay Range: $26.50 - $47.59 per hour Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act$26.5-47.6 hourly Auto-Apply 60d+ agoCare Coordinator- Remote in NM
Magellan Health
Remote job
within NM, candidates need to reside in New Mexico. Coordinates care of individual clients with application to identified populations using assessment, care planning, implementations, coordination, monitoring and evaluation for cost effective and quality outcomes. Duties are performed virtually or face-to-face based on contractual requirements. Promotes the appropriate use of clinical and financial resources in order to improve the quality of care and member satisfaction. Assists with orientation and mentoring of new team members as appropriate. Provides care coordination to members with behavioral health conditions identified and assessed as requiring intensive interventions and oversight including multiple, clinical, social and community resources. Conducts in depth health risk assessment and/or comprehensive needs assessment which includes, but is not limited to psycho-social, physical, medical, behavioral, environmental, and financial parameters. Communicates and develops the care plan and serves as point of contact to ensure services are rendered appropriately, (e.g., during transition to home care, backup plans, community-based services). Implements, coordinates, and monitors strategies for members and families to improve health and quality of life outcomes. Develops, documents and implements plan which provides appropriate resources to address social, physical, mental, emotional, spiritual and supportive needs. Acts as an advocate for member`s care needs by identifying and addressing gaps in care. Performs ongoing monitoring of the plan of care to evaluate effectiveness. Measures the effectiveness of interventions as identified in the members care plan. Assesses and reviews plan of care regularly to identify gaps in care, trends to improve health and quality of life outcomes. Collects clinical path variance data that indicates potential areas for improvement of case and services provided. Works with members and the interdisciplinary care plan team to adjust plan of care, when necessary. Educates providers, supporting staff, members and families regarding care coordination role and health strategies with a focus on member-focused approach to care. Facilitates a team approach to the coordination and cost-effective delivery to quality care and services. Facilitates a team approach, including the Interdisciplinary Care Plan team, to ensure appropriate interventions, cost effective delivery of quality care and services across the continuum. Collaborates with the interdisciplinary care plan team which may include member, caregivers, member`s legal representative, physician, care providers, and ancillary support services to address care issues, specific member needs and disease processes whether, medical, behavioral, social, community based or long-term care services. Utilizes licensed care coordination staff as appropriate for complex cases. Provides assistance to members with questions and concerns regarding care, providers or delivery system. Maintains professional relationship with external stakeholders, such as inpatient, outpatient and community resources. Generates reports in accordance with care coordination goal. The job duties listed above are representative and not intended to be all-inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description. Other Job Requirements Responsibilities 3-5 years' experience in Social Work, Nursing, or Healthcare-related field, or relevant experience in lieu of degree., Experience in utilization management, quality assurance, home or facility care, community health, long term care or occupational health required. Experience in analyzing trends based on decision support systems. Business management skills to include, but not limited to, cost/benefit analysis, negotiation, and cost containment. Knowledge of referral coordination to community and private/public resources. Requires detailed knowledge of cost-effective coordination of care in terms of what and how work is to be done as well as why it is done, this level include interpretation of data. Ability to make decisions that require significant analysis and investigation with solutions requiring significant original thinking. Ability to determine appropriate courses of action in more complex situations that may not be addressed by existing policies or protocols. Decisions include such matters as changing in staffing levels, order in which work is done, and application of established procedures. Ability to maintain complete and accurate enrollee records. Effective verbal and written communication skills. Ability to work well with clinicians, hospital officials and service agency contacts. General Job Information Title Care Coordinator- Remote in NM Grade 22 Work Experience - Required Clinical, Quality Work Experience - Preferred Education - Required GED, High School Education - Preferred Associate, Bachelor's License and Certifications - Required DL - Driver License, Valid In State - OtherOther License and Certifications - Preferred CCM - Certified Case Manager - Care MgmtCare Mgmt, LCSW - Licensed Clinical Social Worker - Care MgmtCare Mgmt, RN - Registered Nurse, State and/or Compact State Licensure - Care MgmtCare Mgmt Salary Range Salary Minimum: $50,225 Salary Maximum: $75,335 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.$50.2k-75.3k yearly Auto-Apply 7d agoSpecial Education Academic Administrator
Strideinc
Remote job
Required Certificates and Licenses: New Mexico Academic Administrator/Principal Certification Required, AND New Mexico Special Education Teaching License, OR qualified to gain reciprocal New Mexico Administrator and SPED teaching licensure. Residency Requirements: · This position is remote and strongly prefer candidates that reside in New Mexico. May consider candidates that reside in other states including Washington DC. The Academic Administrator/Principal directs and coordinates educational, administrative and counseling activities of student by performing the following duties personally or through subordinate supervisors. K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. Passionate Educators are needed at the Stride K12 partner school, New Mexico Destination Career Academy (NMDCA).We want you to be a part of our talented team! The mission of New Mexico Destination Career Academy (NMDCA) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us! ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties. · Ensures conformance of educational programs to state and local school board standards through evaluation, development and coordination activities; · As needed, researches and implements non-K12 curriculum resources that meet state standards; · Manages teaching and administrative staff; Manages Master and Lead Teachers and programs; · Helps articulate the school's mission and vision with the aim of ensuring all stakeholders have a common understanding and are positioned to work cooperatively in order to achieve desired results; Utilizes/relies heavily upon communication technologies and practices that most effectively support a predominantly virtual / remote work environment; · Confers with teachers, students, and parents concerning educational and behavioral problems in school; · Coordinates with teacher and K12 Enrollment regarding expulsions and withdrawals; · Ensures that the school is meeting the needs of students while complying with local, state, and federal laws, including laws pertaining to special education; · Develops and oversees implementation of the school's Academic Improvement Plan. MINIMUM REQUIRED QUALIFICATIONS: · Master's degree in business, education or related field of study AND · Five (5) years of educational experience AND · One (1) year of supervisory experience OR · Equivalent combination of education and experience · Ability to clear required background check OTHER REQUIRED QUALIFICATIONS: · Demonstrable leadership, organizational and time management skills · Strong written and verbal communication skills · Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency. · Ability to travel 20% of the time · Experience as an on-line / virtual educator · State License as a School Administrator DESIRED QUALIFICATION: · Experience working with proposed age group. · Experience supporting adults and children in the use of technology. · Experience teaching in an online (virtual) and/or in a brick-and-mortar environment. · Experience with online learning platforms. Compensation & Benefits: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range. Exempt (salary): We anticipate the salary range to be $73,376 - $85,680 . Eligible employees may receive a bonus. This salary is not guaranteed, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions This position is virtual. Job Type Regular The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting *********************. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.$73.4k-85.7k yearly Auto-Apply 60d+ agoBehavioral Health Recovery Coach II
Catholic Charities Family and Community Services
Remote job
We are Hiring! Job Posting: Behavioral Health Recovery Coach II Department: Supportive Services Employment Type: Full Time Schedule: Monday - Friday, Days Salary: $20.50 / hour As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Behavioral Health Recovery Coach provides individuals who are diagnosed with mental health, substance use and/or chronic health conditions and are eligible for Home and Community Based Services (HCBS) or Community Oriented Recovery & Empowerment (CORE) Services with recovery-oriented activities and interventions, using a trauma-informed, non-clinical approach. Activities and interventions include individual's recovery goals, including education and vocational objectives. Essential Duties and Responsibilities Assist individuals with learning adaptive behaviors and responding to or avoiding identified precursors such as cravings or triggers that result in relapse in unhealthy behavior or functional impairments. Provide training to individual/family on treatment regimen choices including but not limited to: recovery support options; recovery concepts; advocacy; understanding substance use disorder/mental illness or chronical health conditions and treatment; medication education; effects of trauma; psychosocial rehabilitation; habilitation; crisis intervention and related tools and skills including but not limited to Individual Recovery Plans, self-care, emotional validation, communication skills, boundaries, emotional regulation, behavioral relapse prevention, violence prevention and suicide prevention. When appropriate, assist family members in the acquisition of knowledge and skills necessary to understand and address the specific needs of the individual who is Medicaid eligible in relation to their substance use disorder/mental illness and treatment. Collaborate with family and caregivers to develop positive interventions to address specific presenting issues and to develop and sustain health and stable relationships to support the individual's recovery. Assist individuals to develop skills necessary for community living and recovery with ongoing assessment of their functional status and creation of (re)habilitative goals. Develop and implement behavioral heal and/or health education support groups for individuals with substance use, mental health, or chronic health conditions. Instruction in self-advocacy skills including activities designed to facilitate individuals' ability to access social service systems (e.g. health care, substance use treatment, employment, vocational rehabilitation, entitlement/benefits, self-help groups, etc.) and other recovery-oriented systems of care. Assistance with increasing social opportunities and developing social support skills that improve life stressors resulting from the individual's disability and promote health, wellness and recovery. Assist Individuals with linkage to and system navigation within behavioral health and human services systems to access appropriate care. Serve as a professional resource and provided leadership within the department and among staff. Complete educational intakes, observations, and or evaluations to assist clients with developing a plan to start or return to school and education trainings based on participants' interests, abilities, and strengths. Provide additional one-on-one tutoring and skill development for individuals as needed. Assist individuals to understand and overcome personal, social, or behavioral problems affecting their educational and employment goals. Analyze, identify, and address potential barriers such as support needs, transportation options, skill development and others as needed to assist clients in meeting educational and employment goals. Create service plans that are measurable goals and objectives based on client diagnosis that will specify type, frequency, intensity, and duration of service delivery. Interact and collaborate with employers, family/friends, Care Coordinator, and Managed Care Organization (MCO) to ensure timely implementation of service plan. Evaluate educational and/or vocational plans, assist with skill development, financial aid resources, assist with applications and other resources necessary. Provide support in a variety of educational and employment settings. Link individuals with education-related community services and accommodations. Serve as a job coach to assist individuals in gaining skills to be successful in competitive employment. Participate in training as needed or as assigned by supervisor. Participate in staff meetings and other department and/or agency activities as required. Assure compliance with all applicable local, state, and federal regulation and agency policies. Represent Catholic Charities Family and Community Services on appropriate committees. Any other duties as assigned by supervisor. Represent Catholic Charities at committees as desired and approved by supervisor. Participates in regular individual supervisions and team meetings. Other duties as assigned. Services clients in multiple counties in regional area/network (12-15 counties). Remote work acceptable as approved by supervisor. If peer certified: Provide Peer services in the individuals home or out in the community to support individuals before (or in) a crisis or relapse. Assist individuals in modeling a successful recovery lifestyle, including participation in recovery activities that go beyond the traditional scope of treatment providers (social events, meeting, recovery celebrations, etc.) Share his/her own personal experiences of recovery to build rapport and use a trauma-informed, non-clinical approach to assist individuals with initiating recovery, maintaining recovery, and enhancing their quality of life in long-term recovery. Serve as a personal guide and mentor and model effective coping techniques and self-help strategies. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Top Benefits and Perks: Competitive salary and 403b retirement plan Generous time off package and work-life balance Comprehensive benefits package Supportive and collaborative environment Opportunities for growth and development Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! ***Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements Qualifications Education: Bachelor's degree in human service or related field required and a minimum of 1 year of experience working with persons with substance use, mental health disorder and chronic health conditions (internships/volunteer duties may be acceptable).If providing Peer supports, a current certification in Certified Recovery Peer Advocate (CRPA/CRPA-P) or a Certified Peer Specialist certification (NYCPS/NYCPS-P) is required. A combination of experience and education may be substituted at the discretion of the Vice President. Experience: Minimum of 1 year of experience working with persons with substance use, mental health disorder and chronic health conditions. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting up to 10 lbs. .and to operate a motor vehicle. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS's corporate compliance & ethics program. Additional Requirements: Demonstrate ethical business practices, in conformance with all state and federal laws and regulations. Possess excellent verbal and written communication skills. Previous experience working with diverse populations, including low to moderate-income families. Ability to multi-task and prioritize duties. Ability to travel in all weather conditions throughout the counties served. Willingness to foster agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques. Ability to maintain absolute confidentiality regarding all records reviewed including consumer records, employee records and billing records. Proficiency and experience with PC's. Microsoft applications and Electronic Health Records. Ability to analyze and interpret data and to handle problem resolution. Possession of a valid NYS Driver's license and a driver's record considered acceptable by agency and insurance carrier. Continuous use of a reliable, registered, and insured vehicle. Demonstrate full adherence to the CCFCS Code of Conduct and all policies/procedures related to compliance. Demonstrate commitment to Agency Mission Statement. Salary Description $20.50 / hour$20.5 hourly 60d+ agoHigh School Principal
Ohio Department of Education
Remote job
Required Certificates and Licenses:The ability to obtain an Ohio Administrative license. Residency Requirements: Ohio Start Date: 25/26 School Year, Immediate The High School Principal at Ohio Virtual Academy, OHVA, directs and coordinates educational, administrative and counseling activities of student by performing the following duties personally or through subordinate supervisors. K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. Passionate Educators are needed at the Stride K12 partner school, (Insert School Name). We want you to be a part of our talented team! The mission of Ohio Virtual Academy, OHVA is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us! ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties. * Ensures conformance of educational programs to state and local school board standards through evaluation, development and coordination activities; * As needed, researches and implements non-K12 curriculum resources that meet state standards; * Manages teaching and administrative staff; Manages Master and Lead Teachers and programs; * Helps articulate the school's mission and vision with the aim of ensuring all stakeholders have a common understanding and are positioned to work cooperatively in order to achieve desired results; * Utilizes/relies heavily upon communication technologies and practices that most effectively support a predominantly virtual / remote work environment; * Confers with teachers, students, and parents concerning educational and behavioral problems in school; * Coordinates with teacher and K12 Enrollment regarding expulsions and withdrawals; * Ensures that the school is meeting the needs of students while complying with local, state, and federal laws, including laws pertaining to special education; * Develops and oversees implementation of the school's Academic Improvement Plan. MINIMUM REQUIRED QUALIFICATIONS: * Master's degree in business, education or related field of study AND * Five (5) years of educational experience AND * One (1) year of supervisory experience OR * Equivalent combination of education and experience * Ability to clear required background check OTHER REQUIRED QUALIFICATIONS: * Demonstrable leadership, organizational and time management skills * Strong written and verbal communication skills * Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency. * Ability to travel 20% of the time * Experience as an on-line / virtual educator * State License as a School Administrator DESIRED QUALIFICATION: * Experience working with proposed age group. * Experience working with proposed age group. * Experience supporting adults and children in the use of technology. * Experience teaching in an online (virtual) and/or in a brick-and-mortar environment. * Experience with online learning platforms. Compensation & Benefits: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.$70k-86k yearly est. 8d agoCare Coordinator - Colorectal Surgery
Cleveland Clinic
Remote job
Join our team at Cleveland Clinic and experience world-class healthcare at its best. Named one of the top digestive disease centers in the nation, our Digestive Disease and Surgery Institute (DDSI) is the first of its kind to unite all specialists in gastroenterology and hepatology, bariatric surgery, colorectal surgery, hepato-pancreato-biliary and transplant surgery, and nutrition within one unique, fully integrated model of care. This innovative model of care is aimed at optimizing the patient experience. Here, you can work with a team of talented caregivers that provide the most advanced, safest and clinically proven treatments of the gastrointestinal tract. The RN Care Coordinator provides ongoing disease management, proactive patient outreach, and education/coaching to support self-management and reduce avoidable emergency department visits and hospital readmissions. This role closely monitors patient progress toward care goals, facilitates smooth transitions across care settings, and contributes to improved patient satisfaction. This position will support colon and rectal surgery. This is a hybrid role offering the ability to work from home 2 days per week. A caregiver in this position works days, 8:00am to 5:00pm. A caregiver who excels in this role will: * Work collaboratively with a multidisciplinary care team across the continuum of care for high-risk patients to develop goals, plan interventions and maximize patient outcomes. * Provide care and disease management coordination. * Identify patients in the specialty care practice that have ongoing coordination needs and conduct targeted outreach. * Conduct comprehensive clinical assessments that include disease/age-specific, medical, behavioral, pharmacy, social and end of life needs of each patient. * Inform and work with patients and their families regarding coordination of their care, provide education and coaching, monitor patient compliance with their care plan, perform reassessments regarding patient progress toward goals, and update plan of care. * Serve as a liaison and advocate for patients and families. * Assist in managing transitions of care across care settings, ensuring optimal communication and planning. * Identify barriers, facilitate solutions, and connect others to community resources. Minimum qualifications for the ideal future caregiver include: * Graduate from an accredited school of Professional Nursing * Current state licensure as a Registered Nurse (RN) * Basic Life Support (BLS) Certification through the American Heart Association (AHA) or American Red Cross * Three to five years of nursing experience Preferred qualifications for the ideal future caregiver include: * Bachelor's of Science in Nursing (BSN) * Specialty certification Physical Requirements: * Requires full range of motion, manual and finger dexterity and eye-hand coordination. * Requires corrected hearing and vision to normal range. * May requires some exposure to communicable diseases or bodily fluids. * Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. Personal Protective Equipment: * Follows Standard Precautions using personal protective equipment as required for procedures. Pay Range Minimum Annual Salary: $63,250.00 Maximum Annual Salary: $96,467.50 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).$63.3k-96.5k yearly 7d ago
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