Jobs that use credit card accounts the most include credit card clerk, chargeback specialist, and delinquency counselor.
| Rank | Job title | Salary | % of all skills | Job openings |
|---|---|---|---|---|
| 1 | Credit Card Clerk | $34,519 | 46% | 71,760 |
| 2 | Chargeback Specialist | $36,193 | 13% | 44,137 |
| 3 | Delinquency Counselor | $45,996 | 9% | 27,184 |
| 4 | Recovery Collector | $35,897 | 8% | 7,204 |
| 5 | Telephone Service Representative | $31,989 | 8% | 170,582 |
| 6 | Collector Lead | $99,625 | 6% | 6,919 |
| 7 | Charge Bookkeeper/Office Manager | $52,184 | 5% | 38,098 |
What jobs use Credit Card Accounts the most?
1. Credit Card Clerk
How credit card clerk uses Credit Card Accounts:
- Manage A/R transactions, prepare weekly account reconciliation's, perform research/ adjustments on A/P and A/R discrepancy accounts.
- Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
- Count daily out of stocks using the Telxon handheld, and enter the information onto the Safeway intranet for ordering purposes.
Most common skills for credit card clerk:
- Credit Card Accounts
- Customer Service
- Inbound Calls
- Credit Card Fraud
- Credit Card Payments
- Balance Transfers
2. Chargeback Specialist
How chargeback specialist uses Credit Card Accounts:
- Train new employees; instruct other staff members on complex arbitration and compliance issues.
- Provide excellent customer satisfaction by accurately responding to inquirers on information on mediation and how to file and/or pursue mediation.
- Communicate with Visa/MasterCard specialists for any updates on policy and procedures to maintain compliance with merchants.
Most common skills for chargeback specialist:
- Credit Card Accounts
- Customer Service
- Fraud Cases
- Dispute Process
- Arbitration
- Federal Regulations
3. Delinquency Counselor
How delinquency counselor uses Credit Card Accounts:
- Perform in-depth financial work-ups of members determining best-case scenarios and provide alternatives to members to avoid possible foreclosure.
- Comply with FDCPA and RFDCPA regulations.
- Analyze mortgagors for approval of HAMP or traditional modification.
Most common skills for delinquency counselor:
- Collection Systems
- Collection Practices
- Delinquent Accounts
- Payment Options
- Credit Card Accounts
- Optimal Solutions
4. Recovery Collector
How recovery collector uses Credit Card Accounts:
- Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
- Resolve errors by resubmitting correct or unacknowledge claims, appeals, and other documentation require for timely filing.
- Secure modification documents including HAMP and bank require documents.
Most common skills for recovery collector:
- Inbound Calls
- Outbound Calls
- Credit Card Accounts
- Delinquent Accounts
- Credit Bureaus
- Customer Service
5. Telephone Service Representative
How telephone service representative uses Credit Card Accounts:
- Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
- Meet specific client performance requirements relate to customer satisfaction and sales success.
- Demonstrate superb organizational and multitasking abilities
Most common skills for telephone service representative:
- Customer Service
- Inbound Calls
- Outbound Calls
- Credit Card Accounts
- Telephone Calls
- Computer System
6. Collector Lead
How collector lead uses Credit Card Accounts:
- Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
- Assist department manager in hiring & training new team members on company expectations & FDCPA laws.
- Exceed monthly goals set by the client while following all guidelines with state laws and FDCPA.
Most common skills for collector lead:
- Customer Service
- Collection Calls
- Payment Arrangements
- Credit Card Accounts
- Delinquent Accounts
- Outbound Calls
7. Charge Bookkeeper/Office Manager
How charge bookkeeper/office manager uses Credit Card Accounts:
- Manage full circle of AP, processing hundreds of invoices each week.
- Manage procedural implementation for transition of office to HIPPA regulatory compliance and Medicare PQRI guidelines.
- Generate and analyze AR and AP reports on a weekly basis and report to owner.
Most common skills for charge bookkeeper/office manager:
- Reconciliations
- General Ledger Accounts
- Accounts Payables
- Journal Entries
- Credit Card Accounts
- Purchase Orders
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Updated December 28, 2023