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  • Escrow Officer

    Talently

    Columbus, OH

    Job Title: Escrow Officer-Transaction Manager Salary: $60,000-$100,000 DOE Skills: Closing, escrow, Title Insurance, Transaction Manager, Settlement Statements About the Real Estate Company / The Opportunity: Join a respected leader in the real estate industry, renowned for its commitment to professionalism, service, and integrity. As an Escrow Officer-Transaction Manager, you will play a critical role in delivering seamless real estate title and closing services while fostering strong partnerships with clients and industry professionals. This role offers the opportunity to manage complex real estate transactions from start to finish, working closely with experts across the field to ensure a smooth and successful closing experience. Responsibilities: Serve as the primary point of contact for clients, ensuring an exceptional client experience throughout the closing process. Coordinate communications with realtors, lenders, attorneys, buyers, and sellers to facilitate transactions and prepare for closings. Resolve title insurance commitment items, clear title defects, and obtain necessary documents or signatures to ensure marketable title. Prepare Closing Disclosures and Settlement Statements in compliance with contracts, instructions, and state/federal requirements. Conduct closing and settlement procedures in alignment with company standards and guidelines. Establish and nurture business relationships with realtors and lenders to support ongoing business growth. Manage and oversee title order files from opening through final disbursement, meeting deadlines and maintaining accuracy. Collaborate with internal departments to ensure smooth resolution of transactional issues and successful closings. Must-Have Skills: At least one year of experience in the real estate title industry in a similar capacity. Strong understanding of real estate transaction processes, including title clearance and escrow procedures. Exceptional organization and time-management skills, with the ability to manage multiple files simultaneously. Proficiency in preparing and understanding Settlement Statements and Closing Disclosures. Excellent verbal and written communication skills across various platforms (email, phone, video, in-person). Nice-to-Have Skills: Experience coordinating multi-channel communications among diverse stakeholders. Demonstrated ability to work efficiently under pressure while maintaining high accuracy. Attention to detail with proper grammar and professional correspondence. Knowledge of current state and federal regulations related to real estate settlements. Ability to build and maintain strong professional relationships within the industry.
    $60k-100k yearly 3d ago
  • Veterinary Assistant

    Mission Veterinary Partners 3.8company rating

    Hilliard, OH

    AVERY ANIMAL HOSPITAL has an exciting opportunity for a full-time VETERINARY ASSISTANT to join our team! Avery Animal Hospital has a opportunity for a veterinary assistant to join our team. Our goal is to serve our patients, clients, and the community through outstanding veterinary care with compassion and kindness. We strive to educate ourselves and our clients in order to provide the best quality of life for all patients in every life stage. We are advocates of preventative care, thorough diagnostics, and excellent medical and surgical services. We value the trust of our clients and their pets and hope to develop long term relationships with everyone who visits us. The role of the veterinary assistant is to support and work closely with the veterinarian, veterinary technician and receptionist in all duties of the hospital. To work as a team to achieve greater efficiency while helping to deliver compassionate, comprehensive, value based medical care to our patients. Candidates should have a strong desire to work as a team with excellent communication skills and a good work ethic. Be able to multitask, take initiative and pay attention to detail to maintain a very high standard of patient care. The veterinary assistant must be able to follow orders quickly and handle animals in situations that may be less than ideal. We are a AAHA accredited, 6 doctor progressive animal hospital that focuses on gold standard medicine, exceptional customer service, and continuous improvement. We are dedicated to providing the highest level of veterinary medicine along with friendly, compassionate service. We believe in treating every patient as if they were our own pet, and giving them the same loving attention and care. We are dedicated team that supports healthy lifestyles, client education, and employee well being, while maintaining honesty, integrity. Location: 4507 Cemetery Road, Hilliard, OH 43026 Clinic Hours: Monday/Tuesday 7:30a-7p, Wednesday/Thursday 7:30a-6p, Friday 7:30a-5p, and Saturday 7:30a-12p. Shift Details: Full-time position (30+ hours/week) with rotating Saturday's Pay Range: $16-18/hour (based on experience) Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Flexible schedule * Flextime * Health insurance * Life insurance * Paid time off * Vision insurance * Uniform allowance Job Summary: The Veterinary Assistant aids and supports the medical support team in the operation of an animal facility in accordance with Mission Pet Health (MPH) hospital policy and procedures. The Veterinary Assistant also provides medical care to patients as allowed in the veterinary practice act. Responsibilities How you'll make an impact: * Maintain and uphold the Core Values and Mission Statement of MPH. * Assist in all daily duties for clinic care. * Participate in any special cleaning duties. * Provide client care by scheduling appointments, taking payments, and check-ins. * Maintain excellent client communication. * Record all pertinent medical, client and case related information in the patient record accurately with appropriate grammar, terms, and accurate information. * Review medical records, estimates or discharge instructions with clients.Answer the phones in a courteous and informative way. * Provide patient care under the direction of a DVM. * Perform clinic upkeep as directed. * Perform equipment maintenance as directed. * Performs other related duties as assigned. Qualifications Required Knowledge, Skills and Abilities: * Must be proficient in a variety of skills ranging from but not limited to laboratory, pharmacy, radiology, surgery, dental and nursing skills. * Ability to demonstrate patience and composure in stressful situations, and ability to handle a fast pacedenvironment. * Ability to stay calm and efficient during a medical crisis. * The employee must have mental processes for reasoning, remembering, mathematics, and language ability (reading, writing, and speaking the English language) to perform the dutiesproficiently. * The employee must also be confident around pets. Required Education and Experience: * High School Diploma or equivalent required. Physical Requirements: * The employee must have the ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. * The employee must be able to endure sitting, standing, and walking on hard floor surfaces for extended periods of time. * The employee must be Able to work in noisy work conditions with sounds from animals and equipment that can be moderately high. * The employee will be routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards, and medication/controlled substances. * The employee must possess sufficient ambulatory skills to perform duties while in hospital environment.The employee must have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. * The employee must have good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp and visual acuity to use a keyboard and operate equipment. We put people first and never compromise on our values. Apply today for immediate consideration! Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to ************************* and let us know the nature of your request and your contact information. Mission Pet Health (MPH) is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law. We embrace diversity and are committed tocreating an inclusive environment for all employees.
    $16-18 hourly Auto-Apply 60d ago
  • Office Coordinator

    California State University System 4.2company rating

    Remote job

    Campus Disability Resource Center Job #553225 At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have more than 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #553225) Administrative Support Coordinator I, Office Coordinator, Salary Range: $4047-$5896 per month (Step 1-20). Hiring Range: $4047- $4211 per month (Step 1-3). Step placement will be determined based on relevant qualifications and professional experience. This is a full-time, benefited, non-exempt, 12-month pay plan, permanent position with a one-year probationary period in Department. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at ********************************************* Position Summary: This position is to provide administrative support functions for accommodation implementation and day-to-day operations in the Campus Disability Resource Center (CDRC). The position communicates general knowledge of reasonable accommodations to students, staff, faculty, and community members. Coordinates the implementation of several accommodation service programs including note taking technology services, Academic Assistants, and Deaf and hard of hearing services. Responsible for hiring, training and supervising student staff including Peer Technology Assistants, Academic Assistants, and Student Office Assistants. Day-to-day work is performed independently under general supervision and with a high degree of adherence to confidentiality standards around disability and accommodations. This is an in person, on campus position with remote work flexibility. Remote work eligibility and hours to be determined based on departmental needs and employee execution. Key Responsibilities: Coordination of student accommodations include: * Coordinating with ASL Interpreter(s) to schedule Deaf and Hard of Hearing services including ASL interpreting and/or Real-time captioning/CART services. * Coordinating with Facilities Management to ensure appropriate furniture is provided in classrooms as needed. * Processes and reviewing confidential student documents - initial disability documentation and correspondence throughout the accommodation process. * Process student assistive technology (AT) agreements. * Preparing and maintaining various word processing and spreadsheet applications in relation to student accommodations. Office operations: Interacting with a variety to campus and community constituents including: working with students, faculty, and staff to assist them. Build campus relationships to expedite work and projects and to help resolve a wide range of problems. Monitoring and distributing department email, greeting visitors, and scheduling appointments. Updates new Business Practice Guides (BPGs) in coordination with CDRC staff members, as needed. Operation and upkeep of office machines/equipment consisting of computers, printers, copy machines, tablets, etc. Attends and contributes to staff meetings and divisional meetings. Student assistant coordination: * Recruiting, hiring, training, scheduling, supervising, and evaluating 5-7+ part-time student employees who provide reception duties, peer technology assistance, and classroom assistance. * Coordinating, scheduling, and training Student Office Assistants, Peer Technology Assistants (PTA), and Academic Assistants. * Coordinating work and special projects. * Process, complete and submit for approval student assistant (SA) and Federal Work Study (FWS) payroll forms to financial coordinator. Knowledge, Skills, and Abilities Associated with this Position Include: * Experience to be fully functional in all technical aspects of work assignments. * Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures. * Thorough knowledge of English grammar, punctuation, and spelling. * Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages. * Ability to independently handle multiple work unit priorities and projects. * Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist. * Working knowledge of budget policies and procedures. * Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections. * Ability to draft and compose correspondence and standard reports. * Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature. * Ability to learn, interpret independently, and apply a variety of complex policies and procedures: Americans with Disabilities Act, and its Amendments, and Section 504 of the Rehabilitation Act of 1973. * Ability to identify deviations from applicable policies. * Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions. * Ability to communicate effectively with a variety of individuals * Ability to actively problem solving with effective interpersonal skills. * Ability to perform work with impeccable accuracy and attention to detail. * Ability to provide lead direction to student assistants. * Demonstrate abilities to interpret and apply established rules and regulations. * Demonstrate the ability to manage sensitive and confidential information in a responsible manner and the ability to maintain confidentiality, and exercise judgment and discretion appropriately. * Ability to establish and maintain a comfortable, cooperative working environment with a diverse community including coworkers, faculty, staff, students and visitors to the campus. * Speak and write effectively and draft preliminary and final forms of memoranda, and brochures, etc., and other reports. Minimum Qualifications: Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with two years of related office work experience. Preferred Qualifications: * 2 or more years of progressive office experience in higher education. * Some knowledge of the Americans with Disabilities Act, and its Amendments, and Section 504 of the Rehabilitation Act of 1973. * Experience working with individuals with disabilities in higher education. * Some knowledge of accommodations and services appropriate for individuals who are deaf or hard of hearing. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: * Letter of Interest * Resume or Curriculum Vitae * Contact information for at least three professional references Application Deadline: The deadline to submit application materials is 11:55 p.m. on December 17th, 2025. Any inquiries about this recruitment can be directed to ******************** or Cal Poly Humboldt's Human Resources Office at **************. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. This position is telecommute eligible; work on-site as scheduled or as requested and telecommute as scheduled. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to ***************. Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a "Campus Security Authority", pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, the Cal Poly Humboldt provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Humboldt complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Cal Poly Humboldt is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly Humboldt, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: [1035] Publication Date: [12/03/2025] Advertised: Dec 03 2025 Pacific Standard Time Applications close: Dec 17 2025 Pacific Standard Time
    $4k-5.9k monthly Easy Apply 14d ago
  • ESL Educator

    Columbus State Community College 4.2company rating

    Columbus, OH

    Compensation Type: HourlyCompensation: $35.00 The English As A Second Language (ESL) Educators provide quality instruction and maintain a supportive learning environment in virtual and in-person classes. This position teaches Basic English as a Second Language topics including, but not limited to, grammar, reading, writing, pronunciation, vocabulary, and technology, as directed by the Language Institute (LI) Supervisor according to assigned schedule. ESSENTIAL JOB FUNCTIONS Instruction Plans and implements learning activities that support course objectives and are appropriate to student needs. Provides engaging, ongoing opportunities for students to experience success through academic activities. Develops and maintains a safe, supportive, and inclusive learning environment. Answers questions and provides assistance to students regarding assignments and classroom activities. Employs appropriate assessment techniques to measure student performance in achieving course objectives. Communicates progress in the course to students in a timely manner. Communicates and collaborates with other ESL Educators and leadership to ensure consistency and quality of education. Assists in the maintenance of course materials and facilities, as appropriate. Classroom & Student Support Keeps accurate and up-to-date records of attendance and scores in accordance with established College and departmental policies and procedures. Handles student concerns with respect, follows guidelines, processes, and procedures, and escalates any issues to the LI Supervisor or Director. Assists in the identification of students with academic or other needs and responds by utilizing appropriate resources. Culture of Respect Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community. Minimum Qualifications: Bachelor's Degree in English, a world language, Communication, or other related field One (1) year of Adult ESL Experience or a TESOL certificate. Additional Information State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s). Working Conditions Typical office environment. Regular exposure to moderate noise typical of business offices. CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment. Full Time/Part Time: Part time Union (If Applicable): Scheduled Hours: 20 Additional Information In order to ensure your application is complete, you must complete the following: Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process. Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.
    $35 hourly Auto-Apply 60d+ ago
  • Bilingual Expert | English and Polish

    Mercor

    Remote job

    Job Description 1. Role Overview Mercor is seeking bilingual English-Polish language experts to contribute to a translation evaluation project with a leading AI research organization. Experts will review AI-generated Polish content to ensure linguistic accuracy, fluency, and cultural alignment with how language is naturally used in Poland. This short-term, remote opportunity allows contributors to support the development of high-quality AI language systems. 2. Key Responsibilities Review and assess Polish translations for fluency, accuracy, and readability Identify mistranslations, unnatural phrasing, or tonal inconsistencies Recommend edits that reflect idiomatic and culturally appropriate Polish usage Provide detailed linguistic feedback on grammar, style, and terminology Maintain a high level of reading efficiency and attention to detail 3. Ideal Qualifications Native or near-native fluency in both Polish and English Deep familiarity with modern Polish language as used in Poland 1+ year of experience in translation, localization, or editorial review Excellent reading comprehension and written communication skills High attention to linguistic precision and cultural nuance 4. More About the Opportunity Remote and asynchronous - set your own schedule Expected commitment: 10+ hours/week Project duration: 1+ months with possibility of extension 5. Compensation & Contract Terms $30-35/hour depending on experience and location Paid weekly via Stripe Connect You'll be classified as an independent contractor 6. Application Process Submit your resume to get started Complete a short form confirming language fluency and relevant experience We'll follow up within a few days with next steps 7. About Mercor Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations Our investors include Benchmark, General Catalyst, Adam D'Angelo, Larry Summers, and Jack Dorsey Thousands of professionals across domains like law, creatives, engineering, and research have joined Mercor to work on frontier projects shaping the next era of AI
    $30-35 hourly 10d ago
  • Bilingual (French/English) Part Time Flex Mental Health Coach

    Headspace 4.7company rating

    Remote job

    About the Bilingual Mental Health Coach - French/English (Part-Time W2) at Headspace: As a Bilingual Mental Health Coach with Headspace, you play an instrumental role in making our mission a reality! You will help people adapt to living healthier lives by discovering their personal strengths, motivations, and skills that will enable them to make lasting changes in their mindsets and behaviors. Bilingual Coaches have regular touchpoints w/ their members to assist them in constructing attainable goals, offer support and encouragement, track successes and setbacks, and provide resources, tips and strategies to facilitate on-going progress in both French and English. Coaches are an integral part of each member's multidisciplinary care team. They use previous clinical and/or coaching experience, good judgment, and our guidelines to discern when to refer members to a higher level of care, such as Therapy and/or Psychiatry, or other internal or external resources. You will collaborate with our psychiatrists and therapists to help develop and reinforce progress, as appropriate. Headspace coaching is delivered through text-based-chat and video within the Headspace app. This means as a Headspace coach you'll be providing services through the use of a computer and with a strong ability to translate your skillset both into writing and verbally. In addition to coaching our members, you'll also take advantage of team meetings, supervision, and training. Headspace supports French speaking members and hires bilingual French and English speaking coaches . This is a part-time, W2 role that requires bilingual coaches to provide text-based coaching to members in both French and English, depending on member demand and scheduling. Due to high demand, bilingual coaches will also be called upon to provide regular coaching to the English-speaking general audience Headspace coaches are ready to be part of a community working collaboratively to bring greater mental health access to the world. Important Note: We provide 24/7 support to our members, this means coaches are assigned to work up to 5 holidays per year. We are unable to hire licensed clinicians for this role or individuals 12 months from receiving licensure. Additionally, we are also unable to provide any type of clinical supervision towards licensure. Due to the nature of healthcare services provided to our customers, partners and members, all work must be provided in the U.S. Data, specifically personal health information may not be accessed, disclosed or used outside of the U.S. Please note that the U.S. is limited to the 50 states of the United States -- it does not include U.S. territories like Puerto Rico. Shift Structure & Hours Hiring for the following shifts: Thursday - Sunday: 8am - 1pm PST Thursday - Sunday: 12pm - 5pm PST Friday - Monday 8am - 1pm PST Friday - Monday: 12pm - 5pm PST 4 consecutive days per week, with the same shift time each day 20-29 total hours per week; shifts typically 4-5 hours each Scheduling may flex based on business needs, with notice provided Compensation $30-$38 per hour (Part-Time W2) Exact rate determined during the interview process based on factors including credentials, experience, specialties, languages spoken, and populations served How your skills and passion will come to life at Headspace: Carry a flexible caseload of members (up to 29hrs/week) and complete intakes of new members Attend and respond to multiple tasks, situations and responsibilities simultaneously throughout your shift Maintain accurate and timely documentation and paperwork (I.e. discovery sessions, care plans, daily notes and other required paperwork) Excellent communication, writing and typing skills (spelling, grammar, syntax) Collaborate through notes with member's Clinical Team to collaborate on their care plan Coaching support around a variety of topics such as depression, anxiety, stress management, relationships, communication, and career Collect information on risk in the moment with members using the Columbia-Suicide Severity Rating Scale (C-SSRS), taking the appropriate next steps and escalating care as needed. What you've accomplished: Excel at empathetic listening, building strong rapport through video and text-based chat, and providing compassionate support throughout the process of personal growth in English and French Have the ability to create a sense of warmth, openness, and calmness through text-based chat Have the ability to relate to others and connect quickly Work well within a team and demonstrate exceptional interpersonal skills with colleagues Are open to receiving and providing constructive feedback Are adaptable and comfortable with ambiguity, novel situations and change Are a strong critical and creative thinker Are comfortable and have demonstrated experience with using multiple technological tools in your day-to-day; you are able to adapt and grow with technological developments quickly Are a culturally responsive provider, open to and capable of working with diverse populations Shows resilience, remaining calm under pressure and an ability to multi-task when necessary Required Education and Experience A minimum of two years of coaching experience, 6 months of which must have occurred with direct supervision, under a qualified, credentialed or licensed supervisor. Board Certified as ICF-ACC, ICF-PCC, ICF-MCC, and/or NBC-HWC coach A minimum of two years relevant experience in the mental health industry Knowledge of coaching techniques such as Motivational Interviewing, SMART goal setting, assessing stages of change/readiness, etc. Ability to deliver text-based care, including working with multiple text/chats at one time Fluency in Google Suite, Zoom Private business environment to conduct text coaching sessions Required Bilingual Proficiency (French and English): Understand a wide range of longer and more demanding texts and be able to speak proficiently in a text based session Can recognize and respond to implicit meaning in text/chat form Express ideas without too much searching for vocabulary or expressions Effectively use the language for social, coaching and professional situations Create well-structured and detailed responses on complex topics Preferred but not required MA degree in a psychology-related field Experience with triage and working within a team-based care model Have worked with a video and text-based platform providing care in the past About the Company: Headspace is the world's most accessible and comprehensive digital mental health and wellbeing platform. Headspace and Headspace have come together at a critical moment of global need. Headspace will democratize mental health and wellbeing so people around the world are supported by a full spectrum of affordable care. In addition to its vast library of mindfulness and meditation content, our behavioral health system offers emotional support, guidance, therapy, and medication from professional coaches, licensed therapists, and psychiatrists, respectively. Our mission is to create a world where mental health is never an obstacle. By harnessing the power and convenience of a smartphone, Headspace is able to provide access to high-quality care to anyone, anywhere, in order to reduce symptoms of stress, anxiety, and depression. How we feel about Diversity & Inclusion: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process. Privacy Statement All member records are protected according to our Privacy Policy . Further, while employees and contractors of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship-including, for example, a managerial relationship. As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how we will use the personal information you provide as part of the application process, please see: ********************************************************* .
    $30-38 hourly Auto-Apply 22d ago
  • District Manager, OnStar & Loyalty - Dayton, OH

    General Motors 4.6company rating

    Remote job

    Remote: This position does not require employee to be on-site full-time to perform most effectively. The employee's role enables them to work off-site on a permanent basis. This position requires an employee to cover territory visits to dealerships in a reoccurring frequency. The selected candidate will assume territorial responsibility in Dayton, OH and is required to live within 50 miles of the assigned territory. DISTRICT MANAGER, ONSTAR & LOYALTY The District Manager, OnStar & Loyalty, engages dealers through regular contacts and business reviews. As an OnStar District Manager, you will build relationships with dealer partners, focusing on promoting, supporting, and coaching dealer owners, managers, sales consultants, and service advisors. Your goal is to highlight the benefits and profitability of GM software and subscriptions. You will develop in-dealership training to onboard customers across various channels, driving adoption and sales of products like GM Rewards, My GM Rewards Credit Card, OnStar safety services, customer prepaid plans, and over-the-air upgrades to enhance vehicle performance and ownership experience. Experience working with automotive dealerships, in customer facing retail, sales, product training, consulting and performance coaching roles a plus. At General Motors (GM), our OnStar team is committed to innovation with a core belief that, “Better Never Stops.” Our Vision is to empower our customers and our employees, keep it simple, earn trust and lead our industry into the future as the #1 digital business team in the world. This position is a field role that requires an employee to cover in-person visits daily to dealerships in their District. ESSENTIAL DUTIES AND RESPONSIBILITIES Clearly communicate the benefit of OnStar as GM's tech ingredient brand - get dealerships excited about our products and services as a key driver of customer experience, brand loyalty and dealership profitability. Establish effective relationships with dealers within your assigned District, serving as a dealership's trusted advisor to broaden awareness, drive customer acquisition and revenue generation for GM's software and subscription business Act as a main liaison between OnStar, GM's vehicle brands, and your assigned dealerships, understanding the dealer's needs; establishing credibility; and taking accountability and delivering value to your dealerships and brand counterparts Build familiarity and engagement with the current (e.g. mobile app, Google Built-In) and future (e.g. Over-the-air updates) product offerings Serve as subject matter expert on all things related to the My GM Rewards Loyalty program including the Rewards Credit Cards Initiate and conduct live training or remote calls with dealer leadership and personnel on OnStar's portfolio of products, services, My GM Rewards, and the GM Rewards Credit Card and the proper delivery and customer onboarding process, including the ability to troubleshoot when something goes wrong Build strong, productive relationships within GM's field team ecosystem, including Vehicle Sales, Service & Marketing teams, Fleet and Commercial Sales team, and OnStar Business Solutions Sales teams. Conduct monthly sales performance analysis, leveraging data & analytics to identify opportunities and implement dealer action plans while supporting continuous improvement Support planning and countermeasures designed to meet and achieve aggressive monthly, quarterly, and annual performance targets and milestones Assist in product launches to ensure streamlined marketing and advertising between the dealer and GM Ensure dealers are providing customers with the technological capabilities that come with their purchase Monitor Dealer, District, Zone, and Regional metrics to ensure they meet or exceed the desired Goals Resolve all dealer-customer satisfaction issues through appropriate channels Be prepared to learn and adapt as our product, services and role evolves REQUIRED SKILLS: 2+ years in sales and customer service Experience working with automotive dealerships and/or OEMs beneficial, including familiarity with new, used, commercial and service operations Understanding the audience; getting the message across; presenting information effectively; and communicating openly Willingness to work the hours required to be effective in assigned time zone, including occasional weekends and holidays Computer skills with Microsoft Office proficiency: Microsoft Word, Excel, PowerPoint, and Outlook Comfortable with technology and subscription services, including troubleshooting mobile app and internal platform issues Ability to effectively and efficiently use your time to focus on the most impactful activities and challenge those that distract from the identified goals Excellent oral and written communication skills Proper use of language, grammar, and diction Ability to travel 60 to 70 percent of the time, including overnights when applicable EDUCATION: Bachelor's degree or 2+ years of experience in the automotive industry in lieu of a degree. SOFT SKILLS Agile learner, continuous improvement “Better Never Stops” mindset Driven and self-motivated Prioritizing skills, Multitasker Adaptable, embraces change Problem solving skills Detail oriented and organized Verbal and written communication #LI-ST1 GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). The selected candidate will be required to travel at least 50% or more on a frequent basis. This job may be eligible for relocation benefits. This position requires the ability to legally operate a motor vehicle on a regular basis and successfully complete a Motor Vehicle Report review. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $89k-114k yearly est. Auto-Apply 3d ago
  • Remote Help Desk Call Center Agent

    Answernet Inc. 4.2company rating

    Remote job

    Job Description Work Hours: Must have flexible open availability Pay Range: $16.00/hr Reports to: AHS General Manager Job Type: Full-time About AnswerNet: AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., ECC (Energy Choice California), Synergy Solutions, TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year. Job Summary: Customer-focused L1/L2 Helpdesk Technician responsible for providing first and second-level technical support to end-users for issues related to hardware, software, and network systems. This position will involve researching, diagnosing, troubleshooting, finding solutions, and taking ownership of customer-reported issues to ensure they are resolved. When necessary, unresolved issues should be escalated to the appropriate internal teams following standard procedures. The ideal candidate will possess excellent communication skills, a strong technical background, and the ability to efficiently troubleshoot and resolve issues. Responsibilities: Inbound and Outbound Calls Serve as the first point of contact for end-users seeking technical assistance via phone, email, or helpdesk tickets. Root cause analysis probing Providing immediate solutions to common user issues. Ticket Routing Document accurate records of all support requests, resolutions, and follow-ups. Knowledge Base Utilization Responsible for the ongoing maintenance of AnswerNet's desktop environment. Creates and maintains user e-mail accounts. Virtual Machine and or Remote Desktop support Oversee monitoring network systems, including network outages. Ensuring service level agreements are met. Managing user accounts and their associated attributes, such as name, email address, password, security groups, and multifactor authentication in Azure AD, or through Microsoft Active Directory on Windows Server 2016, 2019. Install, configure, and troubleshoot hardware, software, systems, networks, printers, and scanners. Required Qualifications: Ability to work from home (this is a remote position) Prior Technical Support or Help Desk experience High School Diploma or equivalent Phone Etiquette History of Customer Service Excellent verbal, writing, grammar, and communication skills Critical Thinking and Problem-Solving skills Attention to Detail Familiarity with Help Desk Applications (Ex. Zendesk, FreshService) Familiarity with VOIP or Telephony services Ability to provide step-by-step technical help, both written and verbal Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified IT Professional) are a plus WAH Requirements: PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible) Hard-wired high-speed internet connection (ethernet cable) USB-connected Headset Webcam A quiet dedicated place to work free from distractions including pets and children.
    $16 hourly 23d ago
  • EclipseCAT Legal Transcript Scopist (Contract)

    Neal R Gross & Co 3.6company rating

    Remote job

    Neal R. Gross & Co. (NRGCO) is a Washington, DC based Court Reporting and Transcription company. We have been in business for over 45 years and provide verbatim court reporting and transcription services to a broad range of government and private clients. NRGCO is looking for an EclipseCAT Scopist to assist in the production of high-quality legal transcripts. This role involves proofreading, editing and refining raw transcripts produced from legal proceedings, ensuring accuracy, clarity, and adherence to company and industry formatting standards. The ideal candidate has a strong command of grammar, punctuation, and legal terminology, with the ability to work efficiently under deadlines. Candidates must be self-sufficient and come equipped with the necessary tools, software and expertise to perform the work independently. PRIOR EXPERIENCE AND ECLIPSE IS REQUIRED . Location: This is a fully remote position Hours: This is a part-time, contract role with flexible hours depending on your availability Key Responsibilities Review transcripts for accuracy, grammar, and proper formatting. Research technical, legal, and industry-specific terms to ensure correct usage. Ensure consistency and adherence to NRGCO's transcript formatting standards. Cross-check against audio recordings to verify content accuracy. Produce client-ready polished final product. Meet strict deadlines while maintaining a high level of quality. Qualifications Prior experience as a scopist, court reporter, or proofreader in the legal field required. Strong understanding of legal terminology, courtroom procedures, and transcript formatting. Proficiency with Eclipse CAT software is a MUST. Excellent grammar, punctuation, and spelling skills. Strong attention to detail and a commitment to accuracy. Prior work in legal proceedings, depositions, or government agency transcription. NCRA, NVRA, or AAERT Certification is strongly preferred. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or other protected classes. Benefits This is a contract position and compensation is commensurate with candidate's experience. Compensation is paid on a per page basis between $0.75 and $2.50 per page dependent on experience and turnaround time.
    $40k-56k yearly est. Auto-Apply 60d+ ago
  • Freelance Junior Journalist - AI Trainer

    Mindrift

    Remote job

    This opportunity is only for candidates currently residing in the specified country. Your location may affect eligibility and rates. At Mindrift, innovation meets opportunity. We believe in using the power of collective intelligence to ethically shape the future of AI. What we do The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe. About the Role If you're a professional who works with text, Mindrift offers a unique opportunity to apply your writing, editing, and creative and communication skills to an AI training project. GenAI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving complex reasoning skills. If you join the platform as an AI Trainer in Journalism (junior role), you'll have the opportunity to collaborate on these projects. As an AI Trainer - Junior Journalist, your work will help train AI models, shaping how they understand and generate human-like text. This isn't just traditional writing-you'll be crafting text that teaches AI reasoning, logic accuracy, nuance, and clarity. Although every project is unique, you might typically: Craft original, clear, and fact-checked responses based on project guidelines. Generate prompts that challenge AI. Define comprehensive scoring criteria to evaluate the accuracy of the AI's answers. Follow style and quality standards to ensure consistency. How to get started Simply apply to this post, qualify, and get the chance to contribute to projects aligned with your skills, on your own schedule. From creating training prompts to refining model responses, you'll help shape the future of AI while ensuring technology benefits everyone. Requirements You hold a Bachelor's Degree in journalism, communications, linguistics, literature, or education to ensure a strong understanding of grammar and stylistic features. You have at least 1 year of professional or educational experience in journalism, communications, PR, etc., with strong skills in critical thinking and working with text in English language. Your level of English is advanced (C1) or above. You are ready to learn new methods, able to switch between tasks and topics quickly and sometimes work with challenging, complex guidelines. Our freelance role is fully remote so, you just need a laptop, internet connection, time available and enthusiasm to take on a challenge. Benefits Why this freelance opportunity might be a great fit for you? Get paid for your expertise, with rates that can go up to $20/hour depending on your skills, experience, and project needs. Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments. Work on advanced AI projects and gain valuable experience that enhances your portfolio. Influence how future AI models understand and communicate in your field of expertise.
    $20 hourly Auto-Apply 60d ago
  • Graduate Assistant for the Maker Space at The Point

    Otterbein University 4.2company rating

    Westerville, OH

    Otterbein University is seeking a Graduate Assistant for the Maker Space at the Point who will be responsible for assisting supervising student staff, project management, events, and other tasks. Under the direction of the Executive Director, he/she/they serve(s) as support for the operation, program, Maker Space and industry relations within the Point. Must be able to work at least one evening per week. This is a part-time, 20 hours per week position starting in the Spring. Tuition waiver and bi-weekly stipend available. Coordinates operations: * Supports the operational needs of The Point * Maintains records using online financial and project management support tools. * Works closely with Facility Administrative Assistant. * Schedules and leads tours of The Point * Meets with potential business partners with the intention of selling memberships and/or renting physical space within The Point * Assists with management and operations of the Maker Space * Customer Service: Greets members and potential members, gives tours of Maker Space, assists with checking in, assists with project orders, payments, and liability waivers * Scheduling: Helps coordinate and schedule student staff, Maker Space training sessions, workshops and events * Project management: works with Smartsheet project management tool daily, monitors timelines (making sure all projects are on-track to completion), assigns projects, corresponds with customers, collects payments, processes invoices, assists with collections * Daily use of cloud based financial tools: Works with QuickBooks, Stripe, ACH payments, checks, and cash transactions * Updates website as appropriate, maintains membership page * Manages student staff. Supports The Point * Collaborates with the Executive Director to maintain marketing and communication objectives through website support, social media and other print materials. Supports Otterbein Professional Development and Corporate Engagement * This includes but is not limited to; providing excellent customer service, tracking engagement, organizing leadership training, communicating with local professionals and corporate leaders via phone, email, and in person. SUPERVISORY RESPONSIBILITIES: Assists with supervising student staff Must be self-motivated and able to work independently. Must be able to serve as a leader and work as a team member. Must be able to interact collegially with students, alumni, faculty, staff and administrators. Must be committed to customer service. Must have experience with project management, customer service, and sales. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: * Bachelor's Degree required * Acceptance into a Graduate Program at Otterbein/Antioch University * Preference given to MBA students * Must live locally while classes are in session LANGUAGE SKILLS: Must possess strong presentation, interpersonal and communication skills including competency in verbal and written English grammar. Excellent customer service skills are essential. MATHEMATICAL SKILLS: Must be competent in general math. TECHNICAL SKILLS: Must take pride in and be thorough in quality of work produced; must be able to use general office equipment including office PC with proficiency in a Windows-based environment (Word, Excel, and PowerPoint preferred), copier, telephone, facsimile machine, etc. REASONING ABILITY: Must possess excellent attention to details; must be able to exercise sound judgment in unusual/new situations. Must be able to analyze statistical reports and assimilate the data into the formulation of strategic plans for the advancement of the Graduate School and its programs. ORGANIZATIONAL SKILLS: Must be exceptionally well-organized and able to multi-task efficiently. Must be able to work independently and to prioritize with little direct supervision. Must be able to maintain confidentiality. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to spend prolonged periods of time working on an office PC; able to reach, lift to 40 pounds, travel to and transport materials to off-site locations; travel throughout the office to use other office equipment; must be able to effectively communicate with co-workers and other constituencies; must be able to effectively design, process and present work essential to completing responsibilities of the position; must be able to work under deadlines with constant interruptions. Must be able to meet regular and predictable attendance standards; must be able to work at least one evening per week. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties are performed in an environmentally controlled office setting and occasionally in off-site locations. Otterbein University's achievement of academic excellence depends on its commitment to inclusion and belonging. We welcome applications from all qualified candidates. Otterbein University is an EEO Employer.
    $41k-58k yearly est. 8d ago
  • SaaS E-Commerce Customer Onboarding Specialist (Remote)

    Suredone 3.0company rating

    Remote job

    with occasional onsite meetings and travel. As an Onboarding Specialist at SureDone, your primary role is to help new customers get started with our platform, guide them through data integration, and ensure they're well-trained on its features. This role is remote and combines project management, customer training, Excel work, support, and scripting in our integrated automation system. You'll handle multiple projects ranging from 2 weeks to 6 months, managing anywhere from 5 to 20 clients at a time. Key responsibilities include: Project management: Break projects into manageable tasks using specialized onboarding management tools, track progress, and frequently communicate with customers and team members. A big part of your job is making sure that projects move forward and that the customer and other SureDone team members know what needs to be done. Training and support: Teach customers how to configure and use our platform effectively, support software-related customer inquiries, and ensure data accuracy. Work closely with Sales, Product, and Support teams to address client needs, answer product questions, and escalate issues as necessary. Automation: Develop high level scopes to automate tasks in SureDone's automation engine. Troubleshoot completed scripts with customers as needed. Cross-functional support: At times, help out with tasks beyond onboarding, like supporting our help desk, sales, marketing, and even representing SureDone at trade shows. Build Strong Client Relationships: Act as the primary point of contact during onboarding, addressing client questions, providing guidance, and fostering trust from day one. Drive Product Adoption: Proactively identify opportunities for clients to use additional requirements, maximizing their value from our offerings. Gather Feedback for Product Improvement: Collect client feedback on experiences to inform improvements and ensure we meet client needs. Documentation and Compliance: Ensure all necessary account documentation is completed, with thorough tracking for seamless account management. Job Description This is a remote position with occasional onsite meetings and travel. As an Onboarding Specialist at SureDone, your primary role is to help new customers get started with our platform, guide them through data integration, and ensure they're well-trained on its features. This role is remote and combines project management, customer training, Excel work, support, and scripting in our integrated automation system. You'll handle multiple projects ranging from 2 weeks to 6 months, managing anywhere from 5 to 20 clients at a time. Key responsibilities include: Project management: Break projects into manageable tasks using specialized onboarding management tools, track progress, and frequently communicate with customers and team members. A big part of your job is making sure that projects move forward and that the customer and other SureDone team members know what needs to be done. Training and support: Teach customers how to configure and use our platform effectively, support software-related customer inquiries, and ensure data accuracy. Work closely with Sales, Product, and Support teams to address client needs, answer product questions, and escalate issues as necessary. Automation: Develop high level scopes to automate tasks in SureDone's automation engine. Troubleshoot completed scripts with customers as needed. Cross-functional support: At times, help out with tasks beyond onboarding, like supporting our help desk, sales, marketing, and even representing SureDone at trade shows. Build Strong Client Relationships: Act as the primary point of contact during onboarding, addressing client questions, providing guidance, and fostering trust from day one. Drive Product Adoption: Proactively identify opportunities for clients to use additional requirements, maximizing their value from our offerings. Gather Feedback for Product Improvement: Collect client feedback on experiences to inform improvements and ensure we meet client needs. Documentation and Compliance: Ensure all necessary account documentation is completed, with thorough tracking for seamless account management. Qualifications Video Submission: To stand out, submit a 2-4 minute video introducing yourself (provide us with a URL where we can view the video within your resume or cover letter). We're excited to see your personality! If you don't provide a video, please include a cover letter explaining your fit for the role. The ideal candidate should possess meticulous planning, time management and communication skills and be able to handle multiple projects simultaneously. Experience: 2+ years in SaaS onboarding. 2+ years in eCommerce, preferably with hands-on management of listings and sales on marketplaces like eBay, Amazon, Walmart, and platforms like BigCommerce or Shopify or in training sellers on managing these tasks.. Preferred: Experience with multichannel eCommerce software such as SureDone, Channel Advisor, Solid Commerce, Feedonomics, SellerCloud, Spark Shipping or similar platforms. Experience with e-commerce in the automotive, motorsports or powersports parts and accessories space, including a familiarity with fitment, is preferred. Technical Skills: Intermediate Excel proficiency (including vlookup and handling large datasets) required. Ability to break down business processes and functional needs into development scopes for our development team to create automations or enhance SureDone. Familiarity with APIs, XML, JSON, and CSV formats is a plus. Additional Skills: Strong communication skills, both written and spoken, that demonstrates professionalism and attention to detail, and with excellent grammar and spelling. Experience with remote training or person-to-person instruction. Ability to multitask and manage multiple projects with strong organizational skills. Understanding of de-escalation methods. Work Requirements: Fluent English, with clear and professional communication. Consistent availability during Eastern Time Zone hours (8am-5pm or 9am-6pm). Authorized to work in the US, with a permanent US address preferred. Additional Information Compensation: Completely dependent on your experience and location, but compensation ranges from $40k-$60k/year. Available benefits include: 100% coverage of medical, dental and optical insurance for you with extra compensation if you opt-out with existing coverage. 401k Flexible Spending Account (Both healthcare and dependent care) Free membership to TalkSpace Free access to HealthAdvocate Supplemental Life Insurance Supplemental short term and long term disability Paid Time Off Work from anywhere in the world Supportive team environment Position Type Full-Time (Fully remote)
    $40k-60k yearly 13h ago
  • Editorial Assistant (Remote)

    Military, Veterans and Diverse Job Seekers

    Remote job

    DESCRIPTION OF RESPONSIBILITIES: Processing and Preparing Manuscript Submissions for Peer Review: Monitor EIDs manuscript submission portal for new and revised manuscript submissions; Check for application of journal submission guidelines based on author-selected article type; Add line counts and double line spacing to articles when needed; Ensure the journals Author Checklist is complete and submitted with each article; Re-order author files as necessary to comply with journal style; Establish that all author submitted files display fully and without error in articles PDF view,, including resaving problematic figures as needed to provide correct visual for reviewer use. ; Resave tables with excessive page breaks or length at a reduced size and alternative page orientation for readability. Supporting Copy Editors Assigned to Accepted Articles: Processing papers upon preliminary eXtyles software training; Authenticating references and formatting tables; Proofreading support include, but is not limited to, journal style adherence, grammar, spelling accuracy, confirmation of editorial changes made or needed, and flagging of inconsistencies in order, quality, appearance, counts, etc. of figures, tables, or videos supporting each article. Supporting EIDs Manuscript Submission Process: Assisting authors, associate editors, and peer reviewers with their accounts in EIDs ScholarOne/Manuscript Central submission portal by verifying email and account name information, documenting issues; and informing the editor-in-chief, deputy editor-in-chief, or managing editor of the issues via an email as necessary; Documenting inquiries from authors concerning status of their manuscripts; Receiving new or revised files directly from authors linked to papers in progress and adding them to submitted manuscripts or routing them to copy editor assigned; Forwarding emails to appropriate staff regarding journal submissions questions or corrections; Responding to phone calls and emails related to customer inquiries, mailing lists, or other aspects of EIDs operations by answering questions or offering guidance within one business day; Collecting information needed to fix issues; Informing the managing editor of problems or issues that require his or her intervention; Performing day-to-day peer review coordination by checking the new submissions received daily in ScholarOne to ensure EIDs requirements for formatting, word count, and graphics standards are met; Advancing for review those submissions that adhere to the critical guidelines for manuscripts; Notifying the editor-in-chief via email of the precise nature of any major problems with the submission so he or she can determine whether to reject, assign, or return the submission to the authors for correction. Supporting the Journal Administrator in the maintenance of multiple mailing lists for the annual EID Calendar distribution: Responding to requests for address changes and additions and then making these changes in the associated Excel documents and/or in ScholarOne accounts when applicable; Cleaning up the Excel reports from ScholarOne run annually to capture names, emails, and addresses of reviewers for the current year by removing duplicate entries, adding missing key address details and resolving address contradictions while making necessary updates to related ScholarOne accounts as needed. Managing bounce backs when calendars are not delivered by attempting to contact subscribers one time via email for correct address and remove from lists if no response is received. Other Areas Requiring Support for Journal Administrator: Responding to messages related to undeliverable emails generated by ScholarOne by contacting the account creator for correction and resending the previously undelivered email after making the address correction in ScholarOne; Forwarding the Editorial Assistants response to any author inquiry on a manuscript overdue by one day or more to the Journal Administrator to add to the weekly report to the deputy editor-in-chief; Providing date extensions to Copy Editor or Production Checklists as needed; Running select ScholarOne reports identified by the Journal Administrator; Assigning accepted manuscripts for publication to copy editors upon request; Monitoring the journals EIDeditor mailbox on a rotating schedule. Meeting attendance when Working Remote: Planning availability to attend weekly Team Staff Meetings on Thursday (with a monthly meeting option on the CDC campus if local); Attending monthly Production and Copy Editor Meetings. Clerical and Office Tasks: Supporting the editor-in-chief, deputy editor-in-chief, and managing editor by scheduling and preparing for meetings, organizing files, assisting with correspondence, and carrying out other similar tasks; Preparing handouts, agendas, and other materials for staff meetings, projects, and presentations; Securing meeting spaces for regular EID staff meetings and special meetings; Faxing, copying, and preparing materials upon request; Keeping notes when needed for high-level meetings; Responding to requests for sourcing needed office supplies. Handling special shipping needs (e.g., FedEx, UPS), by preparing shipping labels and arranging drop-off of shipments at the appropriate pick-up locations. Assisting with inventory maintenance record of past printed journals by volume/issue; Ensuring stock of journals is safely stored in archives for future inventory counts. Supporting EIDs Communications and Production Activities: Creating letters to an articles Corresponding Author for upcoming podcasts; Working with EID production staff to review and proofread images, tables, photographs, maps, and other graphics; Working with production staff by proofreading PDFs of journal contents; Proofreading correspondences, communications materials, presentation materials, and other content upon request; Maintaining spreadsheet directory of information for EIDs cover art. REQUIRED DEGREE/EDUCATION/CERTIFICATION: A degree in journalism, English, communications, or science is preferred. Those with experience in scientific publishing and/or project management could be considered. REQUIRED SKILLS AND EXPERIENCE: Active communication is essential for this remote position, requiring a self-directed candidate who is both process-driven and practices open communication with all journal staff, including asking questions and sharing insights. Ability to meet deadlines consistently, prioritize assignments, and handle both incoming inquiries about the processes of the EID journal. The ideal candidate is detail-oriented with excellent organizational skills. DESIRED SKILLS AND EXPERIENCE: Experience in scientific/technical/medical proofreading is a plus. Expert command of language, grammar, and syntax is desired. Experience using Microsoft Suite (Word, Excel, PowerPoint etc.) is desired. Excellent communication and interpersonal skills are desired. Flexibility and team-player mentality is desired.
    $41k-52k yearly est. 60d+ ago
  • Social Commerce & Community Internship, Spring 2026

    Power Digital Marketing 3.6company rating

    Remote job

    Who We Are: We are a tech-enabled growth firm-at the intersection of marketing, consulting & data intelligence-igniting revenue and brand recognition for leading and emerging companies around the world. As a people-first firm, we value diversity in backgrounds and experiences. We strongly believe our people and culture are key to our success. Our vision is to be recognized as the most valued and respected private growth marketing firm in the world-with a scalable brand, culture and services. Our mission is to power the relentless pursuit of growth and redefine what's possible through a team of growth-obsessed experts who demand innovation and results - driven by integrity, autonomy, and grit. As a full-service growth marketing firm, we offer best-in-class services including: SEO, Content Marketing, Paid Media, Social Media Marketing, Programmatic + CTV, Public Relations, Influencer Marketing, Email + SMS, Conversion Rate Optimization, Retail Marketing, and Creative. Here at Power Digital, we are hyper-focused on helping brands drive revenue growth and brand recognition, ultimately driving irrefutable value for our clients. At the heart of Power Digital is our proprietary technology, nova, which analyzes businesses through first-party data, simplifying investment planning for marketing and diligence in M&A-putting marketers in a strategic seat at the table-and providing value in unparalleled ways. Managing billions in media, our dynamic team-of consultative marketers, creatives, analysts and technologists-challenge traditional ways of planning and measurement through meticulous testing and data science across each milestone of the customer journey. *This is a remote opportunity open to current college students enrolling in an internship course for college credit Position Title: Social Commerce & Community Intern Internship Term: Spring 2026 Compensation: College credit [MUST be enrolled in college course] Desired Fields of Study: Marketing, Social Media, Journalism, PR, Advertising Hours Desired: 15-20/week A day in the life: Power Digital is looking for a Social Commerce & Community Intern to join our team! If you're passionate about the intersection of e-commerce, social media, and creator marketing, this is the perfect opportunity to gain hands-on experience in a fast-paced, dynamic environment. As a Social Commerce & Community Intern, You'll gain valuable experience working with content creators, executing UGC and review campaigns, and engaging with online communities to drive brand success. You'll also support our team in managing TikTok Shop Affiliate campaigns, collaborating with creators, and building high-impact social commerce campaigns. This internship will give you real-world experience in the rapidly evolving world of social-driven shopping, helping you understand the strategies that make brands thrive in the digital space. If you're a creative thinker, a quick learner, and excited about the future of social commerce, we'd love to have you on board! Responsibilities: Campaign Execution & Optimization: Help set up, track, and optimize TikTok Shop and UGC campaigns, ensuring smooth execution and alignment with brand goals. Support Social Commerce Initiatives: Assist in managing TikTok Shop Affiliate accounts, tracking affiliate performance, and executing social commerce campaigns to drive sales and engagement. Affiliate & Creator Research: Assist in identifying new TikTok affiliates, content creators, and brand partners to expand our social commerce and UGC initiatives. Community Engagement & Growth: Monitor and engage with creator communities, responding to inquiries, fostering relationships, and encouraging authentic brand advocacy through content. Performance Analysis & Insights: Regularly monitor UGC and social commerce performance metrics, extracting insights to optimize future campaigns and improve engagement. Trend Awareness & Innovation: Stay on top of social commerce trends, TikTok algorithm updates, and emerging creator strategies to inform campaign recommendations. Collaborative Team Contribution: Participate in brainstorming sessions, creator strategy discussions, and project coordination to help shape successful campaigns. Independent & Proactive Workflow: Take ownership of assigned tasks, managing projects efficiently while meeting deadlines and exceeding expectations. Role Requirements: Experience or interest in social commerce and creator marketing fields, particularly on TikTok and other emerging social shopping platforms. Working toward or recently received a Bachelor's Degree Strong time management, attention to detail, and reliability Strong writing and grammar skills Strong desire to learn and contribute to an evolving department in San Diego's second-fastest-growing company Benefits & Perks: Monthly & quarterly team bonding activities Fun, savvy, and hard-working team(s) Full-remote flexibility Power Digital's people and culture are at the core of our success, which is why diversity in our team's backgrounds and experiences are paramount. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, and backgrounds, who strive to make an impact inside and outside of the workplace. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility. Please be aware of fictitious job openings, consulting engagements, solicitations, or employment offers from suspicious sources. These engagements may be an attempt to obtain private information, or to induce you to pay a fee for services related to recruitment or training. Power Digital does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page at ************************************************** . If you have any doubts about the authenticity of any messaging behalf of Power Digital, please send us an email at *************************** before taking any further action in relation to the correspondence.
    $31k-42k yearly est. Auto-Apply 50d ago
  • Presentation & Writing Tutor

    xAI

    Remote job

    xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All engineers are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. About the Role As an AI Tutor specialized in presentation and writing, you will contribute to xAI's mission by training and refining Grok to produce well-reasoned and highly readable written outputs. Key qualities for this role include a proven record of published works, the skill to discern and improve the readability of AI-generated text, and meticulous attention to detail with a background as a writer or editor. Responsibilities You will use proprietary software to provide labels, annotations, and inputs on projects involving text composition, readability, and structural refinement. You must support the delivery of high-quality curated data that ensures polished, coherent outputs with optimal phrasing and engagement. In this effort, you will collaborate with technical staff to develop tasks that improve AI's ability to generate well-crafted writing with superior textual presentation. You'll also work with technical staff to improve annotation tools for efficient workflows. Required Qualifications Demonstrated high proficiency in English, Journalism, Communications, or a related field. Established portfolio of published works, such as articles, books, or reports. Ability to assess and refine AI outputs for readability, ensuring smooth clarity, logical flow, and audience-appropriate style. Exceptional attention to detail, with demonstrated experience in writing or editing roles, focusing on grammar, consistency, and precision. Proficiency in reviewing and critiquing written materials, with strong skills in content organization and narrative enhancement. Strong ability to utilize reference materials, style guides, and resources for accurate, high-standard annotations. Strong communication, interpersonal, analytical, and editorial skills. Commitment to developing AI that excels in sophisticated writing and textual quality. Preferred Qualifications Advanced experience in professional writing, editing, or content creation, including roles at publications or agencies. Location & Other Expectations This position is based in Palo Alto, CA, or fully remote. The Palo Alto option is an in-office role requiring 5 days per week; remote positions require strong self-motivation. If you are based in the US, please note we are unable to hire in the states of Wyoming and Illinois at this time. We are unable to provide visa sponsorship. Team members are expected to work from 9:00am - 5:30pm PST for the first two weeks of training and 9:00am - 5:30pm in their own timezone thereafter. For those who will be working from a personal device, please note your computer must be a Chromebook, Mac with MacOS 11.0 or later, or Windows 10 or later. Compensation $45/hour - $100/hour The posted pay range is intended for U.S.-based candidates and depends on factors including relevant experience, skills, education, geographic location, and qualifications. For international candidates, our recruiting team can provide an estimated pay range for your location. Benefits: Hourly pay is just one part of our total rewards package at xAI. Specific benefits vary by country, depending on your country of residence you may have access to medical benefits. We do not offer benefits for part-time roles. xAI is an equal opportunity employer. California Consumer Privacy Act (CCPA) Notice
    $22k-29k yearly est. Auto-Apply 21h ago
  • Farsi Transcriber

    Productive Playhouse

    Remote job

    Farsi Transcriber (Upcoming Opportunity) Productive Playhouse is preparing for an exciting new project launch and is building a pipeline of talented Farsi Transcribers in advance. While the position is not yet officially open, we encourage interested candidates to apply early and be among the first considered when we begin hiring. Key Responsibilities (anticipated): Accurately transcribe spoken Farsi audio and video content, ensuring clarity, grammar, and attention to regional language nuances. Review and edit transcripts for quality assurance. Collaborate with project managers and quality reviewers to meet deadlines and standards. Qualifications: Highly proficient (C2 CEFR) in Farsi (speaking, reading, and writing). Strong listening and typing skills with exceptional attention to detail. Ability to maintain confidentiality and handle sensitive content. Self-motivated and able to manage time effectively. Please note that candidates may be asked to complete a short test as part of the evaluation process. Why Apply Early? Be among the first to join a new, exciting initiative at Productive Playhouse. Flexible remote work and competitive compensation are anticipated. Opportunity to contribute to innovative projects and grow your skills. About Us: As a global data company, Productive Playhouse “PPH” is pioneering our approach to language and data services while incorporating its roots as a production company. Originally creating content to support children's language acquisition, our commitment to excellence, forward-thinking strategies, and worldwide cultural experience has proven key to delivering exceptional service. Originally founded as an educational production company, Productive Playhouse made a mark with its award-winning children's series, which taught fundamental subjects through engaging and effective programming. This early success paved the way for our evolution into a comprehensive data services provider. Since 2011, Productive Playhouse has expanded rapidly to offer an extensive suite of data services. Our current offerings include transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and specialized data handling focusing on sensitivity and diversity. Our commitment to innovation means we continually enhance our service portfolio to meet the evolving needs of our clients. At Productive Playhouse, we are proud of our reputation for addressing complex challenges with agility and delivering premium, secure data solutions across diverse environments. Our dynamic team is dedicated to maintaining the highest standards and ensuring exceptional service every time. Disclaimer The provided is designed to convey information essential to understanding the scope of the position and the general nature of the work performed. It is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the job. Productive Playhouse reserves the right to modify or revise the job description as necessary Productive Playhouse is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment for all employees. Employment with Productive Playhouse is at-will, meaning that either the employee or the employer can terminate the employment relationship at any time, with or without cause or notice. All offers of employment at Productive Playhouse are contingent upon the candidate's ability to provide valid documentation of identity and eligibility to work in the United States or relevant hiring location. Productive Playhouse participates in E-Verify. Productive Playhouse provides reasonable accommodation for qualified individuals with disabilities. If you need assistance or accommodation due to a disability, please contact the Human Resources Department.
    $24k-40k yearly est. Auto-Apply 60d+ ago
  • Remote Typist

    Team Car Care/Jiffylube

    Remote job

    We are looking for a Typist to perform typing and word processing tasks for our company. You will be responsible for typing the company documents and material, including reports, correspondence and policies. If you can type fast and accurately and can check documents for grammar, spelling and punctuation errors under tight deadlines, we'd like to meet you. For this role, its essential to handle sensitive information with confidentiality. Ultimately, you should be able to ensure our company documents are accurate, updated and accessible to all employees. Responsibilities Transfer data from paper formats into digital files or database systems Transcribe documents from dictated tapes Take notes at meetings with managers and others to create detailed texts on zoom Edit completed work for grammar, spelling and punctuation Gather and organize typing material Create spreadsheets and presentations, combining various data from existing files Maintain physical and digital filing systems Scan and print files, as needed Keep information confidential in accordance with security policies Requirements and skills Fast typing skills; using a touch typing system is a plus Experience using data recorders and optical scanners Excellent knowledge of word processing tools and spreadsheets Familiarity with office equipment Strong English language skills Attention to detail with an ability to spot grammar, spelling and punctuation errors Confidentiality High school diploma; additional computer training or certification is a plus Package Details Flexible Schedule 401K / Retirement Plan Vision Insurance Dental Insurance
    $24k-37k yearly est. 60d+ ago
  • Medical Scribe (Remote - Full Time)

    Scribe X 4.1company rating

    Remote job

    Start Your Clinical Journey with Scribe-X Remote | Full-Time | Monday-Friday, 30-40 hrs/week $11-$15/hour | Ideal for Pre-Med, Pre-PA, Pre-NP Students About Us Scribe-X is a national leader in remote medical scribe services, supporting healthcare providers across the U.S. for over a decade. We're proud to be ranked one of Oregon's Top 100 Fastest-Growing Companies and recognized for launching thousands of careers in healthcare. Why Join Scribe-X? Earn Clinical Experience: Work 1:1 with providers in real time Advance Your Career: Perfect for gap year students applying to medical, PA, or NP school Get Paid to Learn: Receive top-notch training and mentorship Work from Home: Fully remote position with equipment provided Key Responsibilities Join patient visits virtually and document encounters in real time Record patient history, physical exams, diagnoses, and treatment plans Input orders for labs, imaging, and medications (as directed by provider) Track and support clinical quality metrics Finalize and review charts with the provider after visits Who We're Looking For Typing speed of 60+ WPM Fluent in English with strong grammar and writing skills Detail-oriented with strong listening and multitasking abilities Bachelor's degree (or in progress) in a health-related field preferred GPA 3.5+ preferred Prior knowledge of medical terminology and anatomy is a plus HIPAA-compliant remote workspace with wired internet connection Compensation & Perks $11.00-$15.00/hour based on location & experience Up to 30.5 hours paid training Up to $150/month healthcare reimbursement PTO accrual Company-provided workstation Employee wellness program GRE/MCAT prep & test reimbursement Letters of recommendation available from providers Guaranteed professional school interviews through Scribe-X University partners 401(k) eligibility after 12 months Ideal for Candidates Who Are: On a pre-health track (MD, DO, PA, NP) In a gap year seeking direct clinical experience Interested in building patient care hours for applications Comfortable working independently from home Apply now and start your journey toward a future in healthcare. Scribe-X: Empowering the next generation of medical professionals.
    $11-15 hourly Auto-Apply 60d+ ago
  • Drupal 9 Subject Matter Expert

    IKM 3.7company rating

    Remote job

    IKM TeckChek provides web-based assessments that optimize the way companies hire, train and certify their workforces. IKM is established in multiple locations around the globe and our assessments are available in several languages. We are among the first SaaS companies, offering our services on the Internet since 2000. Knowledge is power, and IKM provides knowledge for hiring decisions. Job Description Are you an expert in your field? Are you looking for additional work or a new way to channel your career experience? Then help IKM to develop IT skills assessment tests! We are seeking a Reviewer to validate assessment questions in Drupal 9 . This is a contract-based project performed wherever you choose. The work is done using an online tool that is accessed from our website. Qualifications We are seeking a Subject Matter Expert with a few years of experience. Must have excellent grammar, spelling and vocabulary skills. Additional Information Please note that this work is to review a single IT skills assessment test. That is, to review a pool of multiple-choice questions. It is NOT to perform software testing or development on our company systems. If you enjoy this work, there may be opportunities to do this again in another subject area. All of your information will be kept confidential according to EEO guidelines. While there is an address associated with this ad, this is a 100% remote position.
    $84k-131k yearly est. 13h ago
  • Claims Processing Specialist

    Independence Pet Group

    Remote job

    Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. Pets Best, a subsidiary of IPH, is building a digital first pet e-commerce platform with the aim of connecting key market services such as adoption, lost pet and insurance to make pet care easy. Job Summary: Pets Best is seeking a Claims Processing Specialist who will report to the Supervisor, Claims. Claims Processing Specialists are responsible for reviewing invoices and pet medical documents and determining coverage in compliance with the current Underwriter's policy. Job Location: Remote - USA Main Responsibilities: Review individual policies to make an eligibility determination with high degree of accuracy Contact with internal departments as well as veterinarians and clinic staff Ensure compliance guidelines are met with both internal policies and procedures and contractual commitments Work independently and with others on a virtual team Drive a “Great Place to Work” culture, attend and participate in team meetings as well as engagement events Use PC based programs to enter data into claims system, communicate with leaders and teammates, and organize information Create and issue claim decisions to pet parents using proper spelling, grammar, and punctuation in line with the policy terms Calculate invoice totals, discounts, and tax rates Perform other duties and/or special projects as assigned Qualifications: High school diploma or equivalent 3+ years recent clinical veterinary experience (dog and cat) as a veterinary assistant, veterinary technician or veterinarian Knowledge of veterinary terms, abbreviations and conditions. Knowledge of medical conditions and associated symptoms, procedures, treatments, secondary conditions and pharmaceuticals used in veterinary medicine Knowledge of canine and feline breeds, anatomy and associated predispositions to illness. Ability to read and interpret medical diagnoses via medical records review both written and digital. Ability to work cross functionally with our internal and external resources Ability to handle multiple projects concurrently Ability to navigate Windows OS, Google Chrome, and corresponding applications Demonstrable Microsoft Office proficiency: Word, PowerPoint, Excel, Outlook, Teams Strong writing skills: organization, spelling, grammar and punctuation Strong mathematical and problem-solving skills #LI-Remote #petsbest All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following: Comprehensive full medical, dental and vision Insurance Basic Life Insurance at no cost to the employee Company paid short-term and long-term disability 12 weeks of 100% paid Parental Leave Health Savings Account (HSA) Flexible Spending Accounts (FSA) Retirement savings plan Personal Paid Time Off Paid holidays and company-wide Wellness Day off Paid time off to volunteer at nonprofit organizations Pet friendly office environment Commuter Benefits Group Pet Insurance On the job training and skills development Employee Assistance Program (EAP)
    $30k-38k yearly est. Auto-Apply 8d ago

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