Health services is a good skill to learn if you want to become a community health program coordinator, health researcher, or public health officer. Here are the top courses to learn health services:
1. CVS Health Retail Customer Service
The demand for customer service representatives is huge, there are thousands of open job roles in the US alone. This program prepares you for a retail customer service role. Retail customer service is an exciting career where every day is a new day and a new adventure. The target audience for this certificate is anyone who is customer obsessed and is looking to launch a career in retail customer service.\n\nThis program uniquely prepares you for your new role by using a blend of videos, activities, discussions, simulations, peer-reviewed projects, and a final capstone. As you complete each of these activities, you will create experiences that you can reference in job interviews or even as you work with customers after you have landed the job.\n\nAt the end of this program, you will be able to: - Create positive interactions with customers - De-escalate conflict with customers - Process retail transactions in real-world situations - Describe the different roles in retail customer service\n\nIf you are someone that enjoys meeting people, solving problems, and are ready for new experiences, then this program is right for you. Upon completion of this program, you will receive a Professional Certificate from CVS Health to showcase your proficiency. You’ll also gain access to exclusive career support resources to help you in your job search and you’ll have a portfolio of meaningful activities you have completed to show prospective employers...
2. Health, Housing, and Educational Services
Course 5 discusses policies in four areas: housing, education, healthcare, and immigration, with an optional fifth module in child protection. This course addresses issues of power, oppression, and white supremacy. -First we’ll look at housing policy, with its contrasting supports for homeowners and renters. -Then we’ll interpret the structure that provides education and examine debates about its future. -The third module will differentiate the issues in the U.S. healthcare system and develop the structure of public healthcare programs. -Next, the course will lay out immigration policies and weigh the push and pull of the debate about immigration reform. -The optional fifth module traces the child protection system its beginnings to the present day and appraises the failures and strengths of the system. The course is part of a sequence in social policy that has an HONORS TRACK. This track will prepare the learner for masters-level work in policy, which involves reading the literature, writing concise summaries and probing critiques. Over the sequence the learner will develop a policy analysis that will create a foundation for professional policy analyst assignments...
3. CVS Health Call Center Customer Service
The demand for call center customer service representatives is huge, there are thousands of open job roles in the US alone. If you are someone that enjoys talking to people and solving problems and are ready for new experiences, then this program is right for you. Customer service in a call center is an exciting career where every day is a new day and a new adventure. If you're considering a career in retail customer service and you're someone who is passionate about providing exceptional customer experiences, this role is for you.\n\nThis program uniquely prepares learners for their new role by using a blend of videos, activities, discussions, simulations, peer-reviewed projects, and a final capstone. As you complete each of these activities, you will create experiences that you can reference in job interviews or even as you work with customers after you have landed the job.\n\nAt the end of this program, you will be able to: - Create positive interactions with customers - De-escalate conflict with customers - Create solutions to customer problems - Describe the different roles in call center customer service\n\nUpon completion of this program, you will receive a Professional Certificate from CVS Health to showcase your proficiency. You'll also gain access to exclusive career support resources to help you in your job search and you’ll have a portfolio of meaningful activities you have completed to show prospective employers...
4. Social Policy for Social Services & Health Practitioners
In the U.S., social policy accounts for two-thirds of government spending. Knowing how policies are constructed, what values underlie them, and how they succeed or fail makes everyone more effective at work or in their civic role. This specialization includes an HONORS track in which learners will complete a professional social policy analysis.\n\nTeachers, health care workers, police, and social workers interact with policy daily, but all of us should care about the impact and effectiveness of these programs. Health and mental health programs, education, housing and income supports, pensions, criminal justice services, veterans’ programs, child protective services, and immigration services create a support system all Americans will draw upon. They also reveal Americans' ethics and values, indicating how we regard and care for our most vulnerable.\n\nThis specialization will explore the size, structure, and outcomes of U.S. social policy by\n\n-comparing it with the approaches of other developed nations.\n\n-examining the history of our efforts and probing population effects that shape policy.\n\n-looking deeply into support for families in general, poor families, people with disabilities, and the elderly.\n\n-mapping out existing policies for housing, education, healthcare, immigration and child welfare.\n\n-addressing issues of power, oppression, and white supremacy.\n\nBy the end of the course the learner will be at home working in, utilizing, and voting in the U.S. welfare system...