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  • Roving Experienced Client Services Specialist

    Veterinary Wellness Partners

    Medina, OH

    Full-time Description Client Services Specialist Do you like a change of scenery? We have five locations; Orrville, Seville, Barberton, Medina and Canal Fulton. We are looking for someone that enjoys being in a different environment each day and would like to work at all five of our clinics! Veterinary Wellness Partners is a privately owned, family oriented veterinary practice with a commitment to excellence. With our increasing number of new clients, we are continuously adding to our dynamic team. We pride ourselves on our exceptional care given by our compassionate doctors and staff. Founded in 1956, our AAHA accredited Orrville Veterinary Clinic was the first in our organization of clinics. Today we are thriving, as we have grown to five clinics in total. We are located in Wayne, Medina, Summit and Stark counties. We are thankful for the opportunity to serve our loyal clients across Northeast Ohio In addition to focusing on our patients and clients, we believe that our staff is the most important asset. We thrive on investing in our staff and being the catalyst that drives them to reach their goals. Whether it's through mentorship, CE or VWP's education initiative, we are here to support our team as they achieve milestones in their careers. Our owners have provided the staff with devoted coaches that empower us to work through interpersonal differences and embrace individuality. By learning how we each receive and process information differently, we are able to foster an environment where open communication is not only easy, it is incredibly welcomed. Our nurturing culture of inclusion, equity and accountability sets us apart from the rest. Honesty, integrity and respect are engrained in everything we do. We encourage the staff to share new ideas; your voice will always be heard and your input will be valued. We have a unified purpose to provide the highest quality medical care to our patients, and the commitment of our amazing team is what keeps VWP the practice of choice. Our main goal is to hire team members that will enrich our practice and that align with our core values below: Connection We strive to build and nurture authentic relationships-with each other, our clients, and our community-grounded in respect, empathy, and collaboration. Dedication We strive to bring focused energy and compassion to our work every day, honoring our shared commitment to the wellbeing of animals and those who care for them. Ethical Excellence We strive to act with honesty, responsibility, and integrity in every decision, earning the trust of our teammates and clients through consistent ethical behavior. Purpose We strive to seek meaning in every task, ensuring that our actions contribute to the greater good of our patients, our practice, our families, and one another. Development We strive to pursue personal and professional growth through openness, curiosity, and continuous learning-individually and as a team. Culture Statement We are a team that leads with compassion - for our patients, our clients, and most importantly, for each other. In every interaction, we strive to build a supportive and trusting environment where collaboration thrives and everyone feels valued. We are dedicated to meaningful work, guided by integrity, empathy, and shared purpose. Together, we grow - professionally and personally - committed to lifting each other up so we can provide the highest standard of care to those who depend on us. If these resonate with you, we would love for you to apply. We've been waiting for you! Please see the Client Services Specialist job description below: Job Summary: As the face of Veterinary Wellness Partners, the Client Services Specialist (CSS) sets the tone for the practice as we build and maintain each client's trust and confidence in our abilities. We are looking for a professional, organized and detailed individual to be a part of our client services team. Being a CSS in our veterinary offices takes a special kind of person who is able to work with both humans and animals alike. If you enjoy people and their pets and understand the importance of providing them with superior customer service, have great communication skills, and are outgoing and friendly - then this position is for you! Job Duties: Warmly greet clients and pets by name Answer phones promptly and professionally using a multi-line phone system Screen and route calls to appropriate staff Provide phone shoppers with descriptions of services first, price last Receive and transmit faxes Take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information Note in medical records the details discussed during client conversations including the date, time, key points of the discussion and any action required Check medical and computer records for accurate client addresses, phone numbers and e-mails Weigh pets each visit and record weights in medical records and on computer Schedule appointments and surgeries according to hospital scheduling guidelines Make surgery and appointment confirmations calls Answer clients' questions about veterinary services and products and provide knowledgeable advice about wellness, prevention and diseases Fill prevention prescriptions and provide routine administration instructions to clients Echo doctors' recommendations when checking out clients Prepare consent forms, estimates/treatment plans and be able to discuss the hospital's financial policies with clients Prepare health certificates, proof of vaccination, lab reports and euthanasia certificates Sell retail items and pet food at clients' request Foster collaborative relationships with other team members and departments Clinic maintenance (including removal of animal waste) and ensuring that facility is neat and clean and odor free at all times Financial Duties: Enter accurate charges Explain invoices to show value for the care provided, stating all services and products provided before the total Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks Verify the eligibility of clients with charge accounts (where applicable) Print or record the end of day financial balances, ensuring they are accurate Know fees for routine services Balance cash drawer at end of day/shift Requirements Educational Requirements: High school diploma or equivalent Experience in customer service *Veterinary CSS experience is highly preferred* Skills Needed: Ability to work in a fast-paced environment Computer literacy Understand veterinary terminology Exceptional customer service skills Keep accurate medical records, clerical work Educate clients Promote hospital products and services Support team members Adaptable to any environment in all of our locations Physical Obligations: Able to lift and carry supplies up to 40 pounds without assistance Endure sitting, standing and walking on hard floor surfaces for extended periods Type information for patient records and prescription labels into the computer Able to work in noisy work conditions with sounds from animals and equipment Take safety precautions for exposure to toxins, drugs, anesthesia and radiation Salary Description $17+, DOE
    $32k-52k yearly est. 17d ago
  • Medical Receptionist

    Health Partners of Western Ohio 4.2company rating

    Ohio

    Medical Receptionist Job Type: Full-Time Schedule: (3) 12-hour shifts Hours: 7:30 am - 8:00 pm Work Location: Kenton Community Health Center About Us Health Partners of Western Ohio is an independent, non-profit and community-directed organization. We serve low-income areas and places without access to care. We're led by a volunteer Board of Directors. Most of our board members are also patients. Our Mission is to eliminate gaps in health outcomes for all members of our community by providing access to quality, affordable, preventive and primary health care. Join our Team! Are you a people-focused professional who enjoys being the friendly face and voice of an organization? We're looking for a Medical Receptionist who thrives in a fast-paced environment and takes pride in delivering excellent service to patients, visitors, and staff alike. In this vital front-desk role, you'll be the first point of contact for our health center - greeting patients, managing appointments, handling calls, and supporting daily office operations. If you're organized, detail-oriented, and passionate about making a positive impact in your community, we'd love to meet you. Join a team where your communication skills, multitasking abilities, and professionalism are valued - and where every day brings an opportunity to help others. Apply today and become part of a mission-driven organization that's improving lives through compassionate care. Compensation and Benefits Offered: • Starting pay $17.50 an hour - goes up based on experience • Paid Time Off (PTO) - Accrued per pay • Insurance (Medical, Dental, Vision, and Life) • Paid Holidays - 7 paid holidays • 403b Retirement with up to 8% match (starts at 3% and increases with time of service at HPWO) • Annual Reviews and Increases • Mileage Reimbursement - Work related travel • Employee Assistance Program • Referral Bonus - Earn more by expanding our team • Training Opportunities • Eligible to apply for the Emerging Leaders Program after 1 year of service Qualifications: HS Diploma or GED required Skills/Abilities: • Ability to attend to multiple tasks at the same time. • Ability to prioritize assignments and responsibilities to ensure compliance with established deadlines and protocols. • Effective oral and written communication skills. • Ability to work with persona from a wide diversity of social, ethnic, and economic backgrounds is necessary. Essential Functions and Basic Duties: • Greet patients, visitors and employees. • Receive calls and schedules appointments. • Answers/screens telephone calls and forwards to appropriate personnel. • Records phone messages and distributes appropriately. • Accurately enters patient information into the computer. • Assembles patient medical record. • Screens calls and visitors completely determine the nature of the visit or phone call and the urgency of the contact to ensure a timely, efficient, and appropriate response. • Takes and distributes detailed and accurate phone messages using the correct format to the appropriate staff member or area designated for phone messages. • Assists management in reaching personnel from other departments when needed for consultation and referral. Determines items that can be handled personally, those which should be brought to the attention of the supervisor and those which should be referred to other areas. • Ensures the equipment is functional and there is an adequate supply of all necessary forms stocked. • Assist patients with completing information forms, as needed. • Accurately document in patient medical/dental record as needed. • Accept patient payments and records payments accurately. • Copies income verification and enters information into Electronic Health Records. • Retrieves lab reports/patient records from other health care providers. • Accurately types and sends correspondence, memos, notices, and reports. • Sorts, files, and retrieves correspondence, records, and documents upon request. • Operates standard office machines and equipment. • Sorts/collates mail and printed materials/notices for distribution. • Cross trains in other areas of office procedures. • Make confirmation calls to patients for appointments. • Accurately codes all diagnose in Electronic Health Records based on completed encounter forms. • Collects and accurately input patient payments into practice management system. • Participates in the Quality Improvement Program and serves on other committees as assigned. • Travels when necessary to meet operational needs. • May supervise student employees in specified tasks. • Performs miscellaneous job-related duties as assigned. Work Environment: Work is primarily sedentary, demanding sitting, walking, lifting, and bending. Those physical movements and the degree of mobility, manual dexterity, and hand-eye coordination commonly associated with duties in an office setting will be performed repetitively. This also includes bending, twisting, reaching, lifting, pulling, pushing, and walking. The ability to distinguish letters and symbols and utilize telephones, computer terminals, fax machines, and copiers is required. The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Working under stressful conditions, as well as irregular hours, may be required.
    $17.5 hourly 60d ago
  • Nursing Supervisor - LPN

    Ohio Living 3.8company rating

    Waynesville, OH

    It's fun to work in a company where people truly BELIEVE in what they're doing! Our intention is to have employees who are passionate about making their personal mission statement come to life each day at work! Be it through providing healing, eradicating loneliness, contributing to efficiencies, streamlining processes, being dependable, sparking creativity or something else, the demonstration of HOW you do your job is just as important as WHAT you do in your job. Alongside our valued employees, we are making a difference throughout the state of Ohio in the lives of those that need healthcare or those embracing the next chapter of their lives. Sustained members of our team demonstrate accountable behavior and share our values of customer service, innovation, integrity, inclusion, financial stewardship, leadership and care. The Nursing Supervisor - LPN supervises nursing staff and oversees admissions on an assigned shift in accordance with company standards and federal, state, and local standards, guidelines, and regulations to ensure that the highest degree of quality care is maintained at all times. Essential Activities and Tasks Operations Management - 50% * Confirms staffing at the beginning of the shift. * Completes a focused mid-shift round checking in with Charge Nurses and following up on unresolved issues, etc. * Remains visible to families acting as a point person and addresses family when they are present. * Confirms results of lab reports have been received and sends them to the physician. * Maintains availability for Nurse Wound Consultant rounds. * Remains active on the floor during resident/patient meal times to assist with feeding, serving, etc. * Maintains availability during breaks and lunches to fill in for staff as needed. * Coordinates resident and patient care with other departments, including Culinary, Housekeeping, Laundry, Maintenance, Therapy, Activities and Social Services, to ensure the continuity of care. * Fills in as a Charge Nurse and supports Admissions Nurses as needed. * Attends all-employee and departmental meetings and in-service training as scheduled or as directed. Quality, Compliance, and Risk Management - 40% * Performs a nursing competency review and skill audit. * Prepares and distributes wound reports. * Audits Certified Nursing Assistants (CNA) to monitor various tasks as determined by the Director of Nursing (DON). * Creates risk event reports as needed and keeps DON and Unit Managers informed. * Audits medical refrigerator, crash carts, and medical carts to ensure they are clean and stocked. * Maintains a state of readiness for survey by regulatory bodies. * Checks documentation for accuracy to support RUG and Medicaid scores. * Works with DON and/or Unit Manager to help reduce hospital readmissions. * Reviews and responds to complaints and grievances from residents/patients and staff members regarding all areas of responsibility. * Maintains the confidentiality of resident information and honors the residents' personal and property rights. People Management and Development - 10% * Supervises a designated area of the Nursing Department at a life plan community. * Fosters a positive work environment that attracts, retains, and motivates employees. * Interviews, selects, and orients new direct reports. * Defines, establishes, and promotes performance expectations so direct reports understand and demonstrate excellence through high quality and consistent performance. * Evaluates job performance of direct reports in accordance with the company policy and procedure and provides developmental guidance to staff for improved performance and growth. * Monitors accountability with organization requirements prescribed by the Employee Handbook. Documents and engages employees who are routinely not observing these requirements in an effort to achieve compliance. Works with Human Resources when circumstances arise that necessitate further documentation and intervention. * Participates in the development, planning, scheduling, conducting, and monitoring of in-service training programs, on-the-job training, and orientation programs for departmental staff. * Ensures that there is a reasonable and sufficient plan for staffing should a direct report be absent or a direct reporting position be vacant. * Responds timely and thoughtfully to questions, requests, and work product from departmental staff that has been provided for review and approval. All other duties as assigned. Qualifications Education * Nursing degree from an accredited college, university or vocational school required. * Current unencumbered license for the state of Ohio to practice as a Licensed Practical Nurse (LPN) required. Experience * One year experience as a supervisor in a hospital, long term care facility, or other related health care facility required. * One year experience working as a nurse in a hospital, long term care facility, or other related health care facility required. * Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet required. * Proficiency with electronic medical records (EMR) preferred. Other Requirements * Must be able to read, write, speak, and understand the English language. Working Conditions and Special Requirements * Sitting - Up to 4 hours/day * Standing - Up to 8 hours/day * Walking - Up to 8 hours/day * Lifting, transferring, pushing or pulling residents/patients or equipment/supplies - Up to 50 pounds * Work weekends, evenings, and holidays - As scheduled * On-call availability - Scheduled rotation * Subject to falls, burns from equipment, odors, and cuts - Work day * Subject to residents/patients with various disease processes - Occasional * May be exposed to infectious waste, disease, conditions, etc. including exposure to the AIDS and Hepatitis B viruses - Work day * Risk Category for Exposure to Bloodborne Diseases - I
    $46k-58k yearly est. 55d ago
  • Validation Intern Summer 2026

    Salaried/Skilled Trades NSG Group

    Northwood, OH

    Purpose: As a Co-Op or Intern for Pilkington North America in our Validation Group, you will have a unique opportunity to use the knowledge and skills you have acquired through your education and apply them to real world projects, issues, and problem solving. Essential Functions: Assist with automotive validation testing (DV, PV, etc) Assemble, condition, and test laboratory samples Collate data and write lab reports Participate in large scale experiments (DOEs, etc.) within R&D and validation Assist in trouble shooting and failure analysis of test samples, if necessary Read / Understand the test specs, and be responsible for performing the validation testing Generate validation test reports that will be reviewed by the validation team and eventually will get submitted to the customer Adherence to NSG/Pilkington Standards of Business Conduct and its Values and Principles Other duties as assigned by manager Top 3 Competencies Needed for Success in the Role: Safety and Quality Focus Passion For Excellence Customer Focused Qualifications Required: Pursuing an undergraduate degree in an engineering field Demonstrated hands-on technical skills Strong analytical and problem solving aptitude Ability to work in team environments Demonstrated proficiency with Microsoft Outlook, Word, Excel and PowerPoint Excellent interpersonal and communication skills (verbal and written) Qualifications Desired: Willingness to work multiple co-op semesters Ability to work part-time during non co-op semesters. Advanced Microsoft Excel skills Hands-on experience with machinery and equipment _____________________________________________________________________________ NSG Group/Pilkington is an equal opportunity employer; M/F/D/V encouraged to apply. Qualified candidates will receive consideration without regard to age, race, color, religion, gender, sexual orientation, disability, or national origin. Applicants have the option to confidentially self-identify or not self-identify when applying. _____________________________________________________________________________
    $29k-41k yearly est. 60d+ ago
  • Small Animal Receptionist Part Time

    Valley View Animal Hospital 4.5company rating

    Dover, OH

    SMALL ANIMAL RECEPTIONIST INTRODUCTION The purpose of this position is to serve as receptionist at the Valley View Animal Hospital, to perform record keeping duties, to perform clerical duties related to animal patient care and treatment, and to provide miscellaneous support to the veterinary practice manager and staff. This position requires a practical knowledge of hospital organization and services, the basic rules and regulations governing visitors and animal patient treatment, data entry, word processing, mail service, and a practical knowledge of the standard procedures, veterinary records and terminology used in the hospital. Primary Job Responsibilities · Open the practice and set up for the morning as directed. · Close the practice for the evening as directed. · Clean and straighten the public areas of the practice including the front desk, reception and front lobby. · Welcome clients and patients to the practice and provide for their comfort while they are in the practice. · Answer incoming telephone calls utilizing proper telephone etiquette. Screen those calls that are handled by other staff members and take care of routine calls. Routine calls include those seeking information about veterinary services. Provide knowledgeable sub-professional advice concerning the care and treatment of animals including questions regarding hospital services, fees, animal care and treatment in accordance with hospital policies. Appropriately direct other questions and communication to a veterinarian, practice manager, or other staff members. · Prepare to receive appointments by retrieving client records and preparing needed forms in advance of clients' arrival. Complete required forms such as new client form, patient visit form, client report, consent forms, estimates, etc. and obtain all necessary information. · Handle emergency situations by following established clinic policies and procedures in referring clients for immediate treatment of their animals when requests are accompanied by complaints of acute symptoms. Determine nature of injury/illness and attempt to reassure distressed pet owners. · Follow hospital policies regarding patient admittance. Determine whether immunizations/tests are current. Recommend update of necessary immunizations/tests to clients. · Notify doctors of patient arrival. Relay all necessary information to the doctors and technicians. · Discharge patients which includes entering all charges into the computer, reviewing the discharge instructions and medications. Ensure that future reminders are set up in the computer system for the patient. · Present clients with medications, instructions, new client kits and any other items to take home. · Review the services that were rendered to the pet (verbally itemize the client receipt) and inform client of the total amount due. Assure that owners meet all financial obligations or that Care Credit arrangements have been made. · Accept payments from the client. Accurately process cash, checks, charge card payments and credit account payments. · Schedule appointments for the practice after obtaining all necessary data concerning the animal and owner. Prepare all required forms such as animal clinical records, health certificates, immunization certificates, lab reports and euthanasia certificates in advance, if possible. · Dispense medications including providing routine instructions to owners concerning Rx medications. · Perform over the counter selling of pet foods and supplies. Exercise a technical knowledge of products sold. · Enter data into the computer system as required. Retrieve and modify stored records. Assist in the updating of client/patient files as needed including name, address, telephone numbers and vaccination and heartworm history · Retrieve and refile medical records accurately and promptly. · Perform an end of day procedure each evening. This would include reconciling invoices and balancing the cash drawer, running end-of day computer reports, preparing the bank deposit and presenting the reports and deposit information to the Hospital Administrator or Chief Financial Officer. · Performs other duties as assigned. CONTROLS OVER WORK The Receptionist I works under the direct supervision of the Receptionist III who will indicate general assignments, limitations and priorities. Recurring assignments are performed independently. Deviations or unfamiliar situations are referred to the supervisor. Completed work is reviewed for technical accuracy and compliance with established procedures. OTHER SIGNIFICANT FACTS Skills and Knowledge: Knowledge of hospital procedures and operating instructions for making appointments, assembling patient medical records, recording test results, relaying information regarding patient's condition, and compiling and submitting data on patients treated. Knowledge of the spelling and meaning of commonly used terminology of veterinary medicine to accurately record results of tests and file veterinary medical reports according to alpha, numeric or subject matter headings. Personal contacts are with animal owners affected by a variety of problems, visitors and other staff members. Considerable tact and diplomacy is required. Must accurately relay owner's account on the medical complaint(s) of the animal(s) involved to the staff members who will be involved in treating the patient(s). View all jobs at this company
    $24k-30k yearly est. 60d+ ago
  • LPN/LICENSED PRACTICAL NURSE

    Brightspring Health Services

    Saint Clairsville, OH

    Our Company ResCare Community Living To provide nursing care to individuals/consumers as prescribed by the physician and in accordance with standards of nursing practices and regulations, and as may be directed by Nursing Department Managers. Responsibilities Acts as a consultant to other departments to ensure optimum growth potential of developed programs and services Regularly attends and actively participates in Interdisciplinary Team (IDT) meetings Makes recommendations for nursing objectives/criteria to address needs identified through comprehensive nursing assessment Works closely with other health professionals/providers in planning, evaluating, and implementing programs and services to address the health needs of persons served Completes nursing assignments within 30 days of admission and annually thereafter to include: review of drug regime, physical exams, health status/condition, lab reports, immunizations, etc Ensures the provisions of nursing/health services as outlined in the state and federal regulations and divisional directives Ensures the provision of nursing/health services as ordered by physicians and other health professionals/consultants Ensures the provision of nursing services/programs as outlined in the Service Plan Ensures the provisions of needed adaptive equipment Monitors individual health status through the provision of general nursing services as outlined/ordered Monitors incidents involving individuals, ensures incident report is completed timely and accurately and examines the individual Ensures aggressive management of individual health needs when indicated by adverse change in medical/health status of the individual Works closely with home/facility staff in consulting on psychotropic medications, side effects, and planning agenda for medication reviews Monitors height and weight of persons served Administers and/or oversees medication/physical treatments as ordered by the physician and provides assessment of adverse effects/results Reports pertinent information and changes in individual health status to attending physician/ health professionals and to the Team as needed in a timely manner Screens ill individuals and refers to a physician if needed Orders, reviews, monitor, and discontinue medication as ordered by physician. Dispose of unused medication per policy, reporting adverse reactions Assures that monthly Medication Administration Records (MAR's) are in each individual's record Reports possible communicable diseases or infections and works closely with nursing staff and/or other health care professionals, staff, and family in assessing and treating the situation Arranges for and/or ensures completion of specialist, doctor, and follow-up appointments Communicates health/nursing needs and/or recommendations to staff, other health providers and families Coordinates hospital admissions, discharges, and follow-up Checks program/service areas on a frequent but not less than a quarterly basis to ensure the necessary medical/nursing supplies are available and in ample supply Attends medical/health appointments as needed Works in conjunction with staff in other departments to ensure medical/nursing needs are communicated and monitored, medical appointments are scheduled and met Effectively manages and maintains nursing budget Maintains and updates nursing, pharmacy, infection control, health and safety policies and procedures Carries out an ongoing in-service program of nursing policies and procedures by responding timely to staff memos, providing orientation to new employees, and conducting routine in-services per schedule Ensures the routine documentation of individual health status in nurse's notes Transcribes or ensures the transcription of physician phone orders and other medically related reports, prior to filing in the individual's chart Writes or ensures completion of progress notes summarizing individual's current health status for the month, including physician visits, dental hygiene, and changes in health status Ensures documentation of individual and employee (if required) TB skin test and Hepatitis B determination Ensures accurate and timely documentation of nursing/health assessments and evaluations Ensures furnishings and equipment are maintained within guidelines established to prevent the spread of disease Ensures the overall implementation and practice of infection control procedures is implemented Ensures safety programs, policies, and procedures are developed, updated, and communicated as appropriate Ensures homes and services provided meet guidelines for health, safety, and infection control Actively participates in health, nursing, safety, pharmacy, and infection control committees Serves as a member of the assigned committees such as: Pre-Admission/Discharge, IDT, and Health/Safety/Infection Control Provides in-service training in areas of health services, to include required OSHA training for blood Borne pathogens Trains staff on medications and side effects of medications Completes any other medically related training during Orientation as needed Other duties as assigned Qualifications Completed post-secondary education coursework to facilitate licensure as a Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN) Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN) in good standing and currently licensed by the State Ability to read, write and follow oral and written directions at a level necessary to accomplish the job Ability to relate positively and favorably to individual/consumer and families and work cooperatively with other associates Knowledgeable of Individual Service Plans including understanding of clients' rights, health needs and program implementation activities, and have related experience working with persons with developmental disabilities About our Line of Business ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit ******************************* Follow us on Facebook and LinkedIn. Salary Range USD $27.00 / Hour
    $27 hourly Auto-Apply 3d ago
  • Patient Services Coordinator

    FPG Services LLC

    Cincinnati, OH

    Our purpose is to bring the joy of parenthood through innovative science, but it's difficult to summarize Ovation Fertility in just one sentence. Yes, we're a nationwide network of IVF and genetics laboratories that have been using collaborative medicine to make parenthood possible since 2015. We're also a renowned provider of Fertility Storage Solutions, donor eggs, genetic testing and gestational surrogacy services. However, that's not all. Ovation Fertility is also a great place to work and grow. We're in the business of creating families. Every day, we help patients overcome the complex causes of infertility to have the families they have always dreamed of. We've also created a different type of family: a workplace family. Together, our team members work hard to help patients become parents while helping each other grow to reach their full potential. The Patient Services Coordinator is responsible for providing the day-to-day support to ensure efficient operations of the Ovation Laboratory Front Office. This position is heavily patient facing and requires the ability to multitask in a fast paced environment. The Patient Services Coordinator is required to support the mission, vision, values, and strategic initiatives of Ovation Fertility and must demonstrate a commitment to provide quality service to patients, physicians, coworkers, and the public. We have an immediate opening for a full-time Patient Services Coordinator to join our Cincinnati, OH team. The schedule is Monday-Friday 7:00am-3:30pm, with rotating weekends and 2-3 holidays per year. How You'll Contribute: Greet patients and manage front office Check patients in for appointments and sanitize rooms Answer patient phone calls and route appropriate team Register new patients into laboratory EMR Schedule patient appointments Send and verify consents Take payments and work closely with Ovation Billing team Process and fax completed lab reports results to referring physicians Data entry into EMR Act as liaison between lab staff and medical team Work with patients looking to transfer cryopreserved specimens and their originating clinics to collect necessary records and organize shipments Assist lab staff in administrative projects Perform all other duties as assigned What You'll Bring: High school diploma or equivalent is required 2+ years previous experience in an administrative role; medical office experience preferred Knowledge of medical software, terminology and procedures preferred Knowledge of HIPAA Regulations preferred Excellent interpersonal communication skills, and the ability to build and facilitate good working relationships with staff at all levels of organization Demonstrated ability with exercising sound judgment and discretion when handling sensitive and confidential information Excellent organizational skills Ability to work independently, under pressure and within deadlines Exceptional written and verbal communication skills and attention to detail Ability to work as part of a team Good research skills Tech savvy Flexibility and willingness to learn at all times Excellent multi-tasking abilities Ability to use billing systems Knowledge of HIPAA Regulations More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful. What We Offer: We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types: Full-Time Employees (30+ hours/week): Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays Part-Time Employees: 401(k) with company match and performance-based bonus opportunities Per Diem Employees: 401(k) with company match How To Get Started: To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen. To learn more about our company and culture please visit our website.
    $30k-41k yearly est. 10d ago
  • Nursing Supervisor - RN

    Ohio Living 3.8company rating

    Ohio

    It's fun to work in a company where people truly BELIEVE in what they're doing! Our intention is to have employees who are passionate about making their personal mission statement come to life each day at work! Be it through providing healing, eradicating loneliness, contributing to efficiencies, streamlining processes, being dependable, sparking creativity or something else, the demonstration of HOW you do your job is just as important as WHAT you do in your job. Alongside our valued employees, we are making a difference throughout the state of Ohio in the lives of those that need healthcare or those embracing the next chapter of their lives. Sustained members of our team demonstrate accountable behavior and share our values of customer service, innovation, integrity, inclusion, financial stewardship, leadership and care. The Nursing Supervisor - RN supervises nursing staff and oversees admissions on an assigned shift in accordance with company standards and federal, state, and local standards, guidelines, and regulations to ensure that the highest degree of quality care is maintained at all times. Essential Activities and Tasks Operations Management - 50% Confirms staffing at the beginning of the shift. Completes a focused mid-shift round checking in with Charge Nurses and following up on unresolved issues, etc. Remains visible to families acting as a point person and addresses family when they are present. Confirms results of lab reports have been received and sends them to the physician. Maintains availability for Nurse Wound Consultant rounds. Remains active on the floor during resident/patient meal times to assist with feeding, serving, etc. Maintains availability during breaks and lunches to fill in for staff as needed. Coordinates resident and patient care with other departments, including Culinary, Housekeeping, Laundry, Maintenance, Therapy, Activities and Social Services, to ensure the continuity of care. Fills in as a Charge Nurse and supports Admissions Nurses as needed. Attends all-employee and departmental meetings and in-service training as scheduled or as directed. Quality, Compliance, and Risk Management - 40% Performs a nursing competency review and skill audit. Prepares and distributes wound reports. Audits Certified Nursing Assistants (CNA) to monitor various tasks as determined by the Director of Nursing (DON). Creates risk event reports as needed and keeps DON and Unit Managers informed. Audits medical refrigerator, crash carts, and medical carts to ensure they are clean and stocked. Maintains a state of readiness for survey by regulatory bodies. Checks documentation for accuracy to support RUG and Medicaid scores. Works with DON and/or Unit Manager to help reduce hospital readmissions. Reviews and responds to complaints and grievances from residents/patients and staff members regarding all areas of responsibility. Maintains the confidentiality of resident information and honors the residents' personal and property rights. People Management and Development - 10% Supervises a designated area of the Nursing Department at a life plan community. Fosters a positive work environment that attracts, retains, and motivates employees. Interviews, selects, and orients new direct reports. Defines, establishes, and promotes performance expectations so direct reports understand and demonstrate excellence through high quality and consistent performance. Evaluates job performance of direct reports in accordance with the company policy and procedure and provides developmental guidance to staff for improved performance and growth. Monitors accountability with organization requirements prescribed by the Employee Handbook. Documents and engages employees who are routinely not observing these requirements in an effort to achieve compliance. Works with Human Resources when circumstances arise that necessitate further documentation and intervention. Participates in the development, planning, scheduling, conducting, and monitoring of in-service training programs, on-the-job training, and orientation programs for departmental staff. Ensures that there is a reasonable and sufficient plan for staffing should a direct report be absent or a direct reporting position be vacant. Responds timely and thoughtfully to questions, requests, and work product from departmental staff that has been provided for review and approval. All other duties as assigned. Qualifications Education Nursing degree from an accredited college, university or vocational school required. Current unencumbered license for the state of Ohio to practice as a Registered Nurse (RN) required. Experience One year experience as a supervisor in a hospital, long term care facility, or other related health care facility required. One year experience working as a nurse in a hospital, long term care facility, or other related health care facility required. Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet required. Proficiency with electronic medical records (EMR) preferred. Other Requirements Must be able to read, write, speak, and understand the English language. Working Conditions and Special Requirements Sitting - Up to 4 hours/day Standing - Up to 8 hours/day Walking - Up to 8 hours/day Lifting, transferring, pushing or pulling residents/patients or equipment/supplies - Up to 50 pounds Work weekends, evenings, and holidays - As scheduled On-call availability - Scheduled rotation Subject to falls, burns from equipment, odors, and cuts - Work day Subject to residents/patients with various disease processes - Occasional May be exposed to infectious waste, disease, conditions, etc. including exposure to the AIDS and Hepatitis B viruses - Work day Risk Category for Exposure to Bloodborne Diseases - I
    $55k-68k yearly est. Auto-Apply 60d+ ago
  • LPN/LICENSED PRACTICAL NURSE

    Res-Care, Inc. 4.0company rating

    Saint Clairsville, OH

    Our Company ResCare Community Living To provide nursing care to individuals/consumers as prescribed by the physician and in accordance with standards of nursing practices and regulations, and as may be directed by Nursing Department Managers. Responsibilities * Acts as a consultant to other departments to ensure optimum growth potential of developed programs and services * Regularly attends and actively participates in Interdisciplinary Team (IDT) meetings * Makes recommendations for nursing objectives/criteria to address needs identified through comprehensive nursing assessment * Works closely with other health professionals/providers in planning, evaluating, and implementing programs and services to address the health needs of persons served * Completes nursing assignments within 30 days of admission and annually thereafter to include: review of drug regime, physical exams, health status/condition, lab reports, immunizations, etc * Ensures the provisions of nursing/health services as outlined in the state and federal regulations and divisional directives * Ensures the provision of nursing/health services as ordered by physicians and other health professionals/consultants * Ensures the provision of nursing services/programs as outlined in the Service Plan * Ensures the provisions of needed adaptive equipment * Monitors individual health status through the provision of general nursing services as outlined/ordered * Monitors incidents involving individuals, ensures incident report is completed timely and accurately and examines the individual * Ensures aggressive management of individual health needs when indicated by adverse change in medical/health status of the individual * Works closely with home/facility staff in consulting on psychotropic medications, side effects, and planning agenda for medication reviews * Monitors height and weight of persons served * Administers and/or oversees medication/physical treatments as ordered by the physician and provides assessment of adverse effects/results * Reports pertinent information and changes in individual health status to attending physician/ health professionals and to the Team as needed in a timely manner * Screens ill individuals and refers to a physician if needed * Orders, reviews, monitor, and discontinue medication as ordered by physician. Dispose of unused medication per policy, reporting adverse reactions * Assures that monthly Medication Administration Records (MAR's) are in each individual's record * Reports possible communicable diseases or infections and works closely with nursing staff and/or other health care professionals, staff, and family in assessing and treating the situation * Arranges for and/or ensures completion of specialist, doctor, and follow-up appointments * Communicates health/nursing needs and/or recommendations to staff, other health providers and families * Coordinates hospital admissions, discharges, and follow-up * Checks program/service areas on a frequent but not less than a quarterly basis to ensure the necessary medical/nursing supplies are available and in ample supply * Attends medical/health appointments as needed * Works in conjunction with staff in other departments to ensure medical/nursing needs are communicated and monitored, medical appointments are scheduled and met * Effectively manages and maintains nursing budget * Maintains and updates nursing, pharmacy, infection control, health and safety policies and procedures * Carries out an ongoing in-service program of nursing policies and procedures by responding timely to staff memos, providing orientation to new employees, and conducting routine in-services per schedule * Ensures the routine documentation of individual health status in nurse's notes * Transcribes or ensures the transcription of physician phone orders and other medically related reports, prior to filing in the individual's chart * Writes or ensures completion of progress notes summarizing individual's current health status for the month, including physician visits, dental hygiene, and changes in health status * Ensures documentation of individual and employee (if required) TB skin test and Hepatitis B determination * Ensures accurate and timely documentation of nursing/health assessments and evaluations * Ensures furnishings and equipment are maintained within guidelines established to prevent the spread of disease * Ensures the overall implementation and practice of infection control procedures is implemented * Ensures safety programs, policies, and procedures are developed, updated, and communicated as appropriate * Ensures homes and services provided meet guidelines for health, safety, and infection control * Actively participates in health, nursing, safety, pharmacy, and infection control committees * Serves as a member of the assigned committees such as: Pre-Admission/Discharge, IDT, and Health/Safety/Infection Control * Provides in-service training in areas of health services, to include required OSHA training for blood Borne pathogens * Trains staff on medications and side effects of medications * Completes any other medically related training during Orientation as needed * Other duties as assigned Qualifications * Completed post-secondary education coursework to facilitate licensure as a Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN) * Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN) in good standing and currently licensed by the State * Ability to read, write and follow oral and written directions at a level necessary to accomplish the job * Ability to relate positively and favorably to individual/consumer and families and work cooperatively with other associates * Knowledgeable of Individual Service Plans including understanding of clients' rights, health needs and program implementation activities, and have related experience working with persons with developmental disabilities About our Line of Business ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit ******************************* Follow us on Facebook and LinkedIn. Salary Range USD $27.00 / Hour
    $27 hourly Auto-Apply 60d+ ago
  • Medical Receptionist

    Health Partners of Western Ohio 4.2company rating

    Bryan, OH

    Job Type: Full-Time Schedule: Monday - Friday Hours: 8:00 am - 4:30 pm About Us Health Partners of Western Ohio is an independent, non-profit and community-directed organization. We serve low-income areas and places without access to care. We're led by a volunteer Board of Directors. Most of our board members are also patients. Our Mission is to eliminate gaps in health outcomes for all members of our community by providing access to quality, affordable, preventive and primary health care. Join our Team! Are you a people-focused professional who enjoys being the friendly face and voice of an organization? We're looking for a Medical Receptionist who thrives in a fast-paced environment and takes pride in delivering excellent service to patients, visitors, and staff alike. In this vital front-desk role, you'll be the first point of contact for our health center - greeting patients, managing appointments, handling calls, and supporting daily office operations. If you're organized, detail-oriented, and passionate about making a positive impact in your community, we'd love to meet you. Join a team where your communication skills, multitasking abilities, and professionalism are valued - and where every day brings an opportunity to help others. Apply today and become part of a mission-driven organization that's improving lives through compassionate care. Compensation and Benefits Offered: * Starting pay $17.50 an hour - goes up based on experience * Paid Time Off (PTO) - Accrued per pay * Insurance (Medical, Dental, Vision, and Life) * Paid Holidays - 7 paid holidays * 403b Retirement with up to 8% match (starts at 3% and increases with time of service at HPWO) * Annual Reviews and Increases * Mileage Reimbursement - Work related travel * Employee Assistance Program * Referral Bonus - Earn more by expanding our team * Training Opportunities * Eligible to apply for the Emerging Leaders Program after 1 year of service Qualifications: HS Diploma or GED required Skills/Abilities: * Ability to attend to multiple tasks at the same time. * Ability to prioritize assignments and responsibilities to ensure compliance with established deadlines and protocols. * Effective oral and written communication skills. * Ability to work with persona from a wide diversity of social, ethnic, and economic backgrounds is necessary. Essential Functions and Basic Duties: * Greet patients, visitors and employees. * Receive calls and schedules appointments. * Answers/screens telephone calls and forwards to appropriate personnel. * Records phone messages and distributes appropriately. * Accurately enters patient information into the computer. * Assembles patient medical record. * Screens calls and visitors completely determine the nature of the visit or phone call and the urgency of the contact to ensure a timely, efficient, and appropriate response. * Takes and distributes detailed and accurate phone messages using the correct format to the appropriate staff member or area designated for phone messages. * Assists management in reaching personnel from other departments when needed for consultation and referral. Determines items that can be handled personally, those which should be brought to the attention of the supervisor and those which should be referred to other areas. * Ensures the equipment is functional and there is an adequate supply of all necessary forms stocked. * Assist patients with completing information forms, as needed. * Accurately document in patient medical/dental record as needed. * Accept patient payments and records payments accurately. * Copies income verification and enters information into Electronic Health Records. * Retrieves lab reports/patient records from other health care providers. * Accurately types and sends correspondence, memos, notices, and reports. * Sorts, files, and retrieves correspondence, records, and documents upon request. * Operates standard office machines and equipment. * Sorts/collates mail and printed materials/notices for distribution. * Cross trains in other areas of office procedures. * Make confirmation calls to patients for appointments. * Accurately codes all diagnose in Electronic Health Records based on completed encounter forms. * Collects and accurately input patient payments into practice management system. * Participates in the Quality Improvement Program and serves on other committees as assigned. * Travels when necessary to meet operational needs. * May supervise student employees in specified tasks. * Performs miscellaneous job-related duties as assigned. Work Environment: Work is primarily sedentary, demanding sitting, walking, lifting, and bending. Those physical movements and the degree of mobility, manual dexterity, and hand-eye coordination commonly associated with duties in an office setting will be performed repetitively. This also includes bending, twisting, reaching, lifting, pulling, pushing, and walking. The ability to distinguish letters and symbols and utilize telephones, computer terminals, fax machines, and copiers is required. The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Working under stressful conditions, as well as irregular hours, may be required.
    $17.5 hourly 5d ago
  • Dental Receptionist

    Health Partners of Western Ohio 4.2company rating

    Lima, OH

    Job Type: Full-Time Schedule: Monday - Friday Hours: 8:00AM-4:30PM About Us Health Partners of Western Ohio is an independent, non-profit and community-directed organization. We serve low-income areas and places without access to care. We're led by a volunteer Board of Directors. Most of our board members are also patients. Our Mission is to eliminate gaps in health outcomes for all members of our community by providing access to quality, affordable, preventive and primary health care. Join our Team! Are you a people-focused professional who enjoys being the friendly face and voice of an organization? We're looking for a Medical Receptionist who thrives in a fast-paced environment and takes pride in delivering excellent service to patients, visitors, and staff alike. In this vital front-desk role, you'll be the first point of contact for our health center - greeting patients, managing appointments, handling calls, and supporting daily office operations. If you're organized, detail-oriented, and passionate about making a positive impact in your community, we'd love to meet you. Join a team where your communication skills, multitasking abilities, and professionalism are valued - and where every day brings an opportunity to help others. Apply today and become part of a mission-driven organization that's improving lives through compassionate care. Compensation and Benefits Offered: * Starting pay $17.50 an hour - goes up based on experience * Paid Time Off (PTO) - Accrued per pay * Insurance (Medical, Dental, Vision, and Life) * Paid Holidays - 7 paid holidays * 403b Retirement with up to 8% match (starts at 3% and increases with time of service at HPWO) * Annual Reviews and Increases * Mileage Reimbursement - Work related travel * Employee Assistance Program * Referral Bonus - Earn more by expanding our team * Training Opportunities * Eligible to apply for the Emerging Leaders Program after 1 year of service Qualifications: HS Diploma or GED required Skills/Abilities: * Ability to attend to multiple tasks at the same time. * Ability to prioritize assignments and responsibilities to ensure compliance with established deadlines and protocols. * Effective oral and written communication skills. * Ability to work with persona from a wide diversity of social, ethnic, and economic backgrounds is necessary. Essential Functions and Basic Duties: * Greet patients, visitors and employees. * Receive calls and schedules appointments. * Answers/screens telephone calls and forwards to appropriate personnel. * Records phone messages and distributes appropriately. * Accurately enters patient information into the computer. * Assembles patient dental record. * Screens calls and visitors completely determine the nature of the visit or phone call and the urgency of the contact to ensure a timely, efficient, and appropriate response. * Takes and distributes detailed and accurate phone messages using the correct format to the appropriate staff member or area designated for phone messages. * Assists management in reaching personnel from other departments when needed for consultation and referral. Determines items that can be handled personally, those which should be brought to the attention of the supervisor and those which should be referred to other areas. * Ensures the equipment is functional and there is an adequate supply of all necessary forms stocked. * Assist patients with completing information forms, as needed. * Accurately document in patient dental record as needed. * Accept patient payments and records payments accurately. * Copies income verification and enters information into Electronic Health Records. * Retrieves lab reports/patient records from other health care providers. * Accurately types and sends correspondence, memos, notices, and reports. * Sorts, files, and retrieves correspondence, records, and documents upon request. * Operates standard office machines and equipment. * Sorts/collates mail and printed materials/notices for distribution. * Cross trains in other areas of office procedures. * Make confirmation calls to patients for appointments. * Accurately codes all diagnose in Electronic Health Records based on completed encounter forms. * Collects and accurately input patient payments into practice management system. * Participates in the Quality Improvement Program and serves on other committees as assigned. * Travels when necessary to meet operational needs. * May supervise student employees in specified tasks. * Performs miscellaneous job-related duties as assigned. Work Environment: Work is primarily sedentary, demanding sitting, walking, lifting, and bending. Those physical movements and the degree of mobility, manual dexterity, and hand-eye coordination commonly associated with duties in an office setting will be performed repetitively. This also includes bending, twisting, reaching, lifting, pulling, pushing, and walking. The ability to distinguish letters and symbols and utilize telephones, computer terminals, fax machines, and copiers is required. The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Working under stressful conditions, as well as irregular hours, may be required.
    $17.5 hourly 17d ago
  • Nursing Supervisor - LPN

    Ohio Living 3.8company rating

    Ohio

    It's fun to work in a company where people truly BELIEVE in what they're doing! Our intention is to have employees who are passionate about making their personal mission statement come to life each day at work! Be it through providing healing, eradicating loneliness, contributing to efficiencies, streamlining processes, being dependable, sparking creativity or something else, the demonstration of HOW you do your job is just as important as WHAT you do in your job. Alongside our valued employees, we are making a difference throughout the state of Ohio in the lives of those that need healthcare or those embracing the next chapter of their lives. Sustained members of our team demonstrate accountable behavior and share our values of customer service, innovation, integrity, inclusion, financial stewardship, leadership and care. The Nursing Supervisor - LPN supervises nursing staff and oversees admissions on an assigned shift in accordance with company standards and federal, state, and local standards, guidelines, and regulations to ensure that the highest degree of quality care is maintained at all times. Essential Activities and Tasks Operations Management - 50% Confirms staffing at the beginning of the shift. Completes a focused mid-shift round checking in with Charge Nurses and following up on unresolved issues, etc. Remains visible to families acting as a point person and addresses family when they are present. Confirms results of lab reports have been received and sends them to the physician. Maintains availability for Nurse Wound Consultant rounds. Remains active on the floor during resident/patient meal times to assist with feeding, serving, etc. Maintains availability during breaks and lunches to fill in for staff as needed. Coordinates resident and patient care with other departments, including Culinary, Housekeeping, Laundry, Maintenance, Therapy, Activities and Social Services, to ensure the continuity of care. Fills in as a Charge Nurse and supports Admissions Nurses as needed. Attends all-employee and departmental meetings and in-service training as scheduled or as directed. Quality, Compliance, and Risk Management - 40% Performs a nursing competency review and skill audit. Prepares and distributes wound reports. Audits Certified Nursing Assistants (CNA) to monitor various tasks as determined by the Director of Nursing (DON). Creates risk event reports as needed and keeps DON and Unit Managers informed. Audits medical refrigerator, crash carts, and medical carts to ensure they are clean and stocked. Maintains a state of readiness for survey by regulatory bodies. Checks documentation for accuracy to support RUG and Medicaid scores. Works with DON and/or Unit Manager to help reduce hospital readmissions. Reviews and responds to complaints and grievances from residents/patients and staff members regarding all areas of responsibility. Maintains the confidentiality of resident information and honors the residents' personal and property rights. People Management and Development - 10% Supervises a designated area of the Nursing Department at a life plan community. Fosters a positive work environment that attracts, retains, and motivates employees. Interviews, selects, and orients new direct reports. Defines, establishes, and promotes performance expectations so direct reports understand and demonstrate excellence through high quality and consistent performance. Evaluates job performance of direct reports in accordance with the company policy and procedure and provides developmental guidance to staff for improved performance and growth. Monitors accountability with organization requirements prescribed by the Employee Handbook. Documents and engages employees who are routinely not observing these requirements in an effort to achieve compliance. Works with Human Resources when circumstances arise that necessitate further documentation and intervention. Participates in the development, planning, scheduling, conducting, and monitoring of in-service training programs, on-the-job training, and orientation programs for departmental staff. Ensures that there is a reasonable and sufficient plan for staffing should a direct report be absent or a direct reporting position be vacant. Responds timely and thoughtfully to questions, requests, and work product from departmental staff that has been provided for review and approval. All other duties as assigned. Qualifications Education Nursing degree from an accredited college, university or vocational school required. Current unencumbered license for the state of Ohio to practice as a Licensed Practical Nurse (LPN) required. Experience One year experience as a supervisor in a hospital, long term care facility, or other related health care facility required. One year experience working as a nurse in a hospital, long term care facility, or other related health care facility required. Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet required. Proficiency with electronic medical records (EMR) preferred. Other Requirements Must be able to read, write, speak, and understand the English language. Working Conditions and Special Requirements Sitting - Up to 4 hours/day Standing - Up to 8 hours/day Walking - Up to 8 hours/day Lifting, transferring, pushing or pulling residents/patients or equipment/supplies - Up to 50 pounds Work weekends, evenings, and holidays - As scheduled On-call availability - Scheduled rotation Subject to falls, burns from equipment, odors, and cuts - Work day Subject to residents/patients with various disease processes - Occasional May be exposed to infectious waste, disease, conditions, etc. including exposure to the AIDS and Hepatitis B viruses - Work day Risk Category for Exposure to Bloodborne Diseases - I
    $47k-60k yearly est. Auto-Apply 60d+ ago
  • Medical Receptionist

    Health Partners of Western Ohio 4.2company rating

    Bryan, OH

    Medical Receptionist Job Type: Full-Time Schedule: Monday - Friday Hours: 8:00 am - 4:30 pm Work Location: Bryan Community Health Center About Us Health Partners of Western Ohio is an independent, non-profit and community-directed organization. We serve low-income areas and places without access to care. We're led by a volunteer Board of Directors. Most of our board members are also patients. Our Mission is to eliminate gaps in health outcomes for all members of our community by providing access to quality, affordable, preventive and primary health care. Join our Team! Are you a people-focused professional who enjoys being the friendly face and voice of an organization? We're looking for a Medical Receptionist who thrives in a fast-paced environment and takes pride in delivering excellent service to patients, visitors, and staff alike. In this vital front-desk role, you'll be the first point of contact for our health center - greeting patients, managing appointments, handling calls, and supporting daily office operations. If you're organized, detail-oriented, and passionate about making a positive impact in your community, we'd love to meet you. Join a team where your communication skills, multitasking abilities, and professionalism are valued - and where every day brings an opportunity to help others. Apply today and become part of a mission-driven organization that's improving lives through compassionate care. Compensation and Benefits Offered: • Starting pay $17.50 an hour - goes up based on experience • Paid Time Off (PTO) - Accrued per pay • Insurance (Medical, Dental, Vision, and Life) • Paid Holidays - 7 paid holidays • 403b Retirement with up to 8% match (starts at 3% and increases with time of service at HPWO) • Annual Reviews and Increases • Mileage Reimbursement - Work related travel • Employee Assistance Program • Referral Bonus - Earn more by expanding our team • Training Opportunities • Eligible to apply for the Emerging Leaders Program after 1 year of service Qualifications: HS Diploma or GED required Skills/Abilities: • Ability to attend to multiple tasks at the same time. • Ability to prioritize assignments and responsibilities to ensure compliance with established deadlines and protocols. • Effective oral and written communication skills. • Ability to work with persona from a wide diversity of social, ethnic, and economic backgrounds is necessary. Essential Functions and Basic Duties: • Greet patients, visitors and employees. • Receive calls and schedules appointments. • Answers/screens telephone calls and forwards to appropriate personnel. • Records phone messages and distributes appropriately. • Accurately enters patient information into the computer. • Assembles patient medical record. • Screens calls and visitors completely determine the nature of the visit or phone call and the urgency of the contact to ensure a timely, efficient, and appropriate response. • Takes and distributes detailed and accurate phone messages using the correct format to the appropriate staff member or area designated for phone messages. • Assists management in reaching personnel from other departments when needed for consultation and referral. Determines items that can be handled personally, those which should be brought to the attention of the supervisor and those which should be referred to other areas. • Ensures the equipment is functional and there is an adequate supply of all necessary forms stocked. • Assist patients with completing information forms, as needed. • Accurately document in patient medical/dental record as needed. • Accept patient payments and records payments accurately. • Copies income verification and enters information into Electronic Health Records. • Retrieves lab reports/patient records from other health care providers. • Accurately types and sends correspondence, memos, notices, and reports. • Sorts, files, and retrieves correspondence, records, and documents upon request. • Operates standard office machines and equipment. • Sorts/collates mail and printed materials/notices for distribution. • Cross trains in other areas of office procedures. • Make confirmation calls to patients for appointments. • Accurately codes all diagnose in Electronic Health Records based on completed encounter forms. • Collects and accurately input patient payments into practice management system. • Participates in the Quality Improvement Program and serves on other committees as assigned. • Travels when necessary to meet operational needs. • May supervise student employees in specified tasks. • Performs miscellaneous job-related duties as assigned. Work Environment: Work is primarily sedentary, demanding sitting, walking, lifting, and bending. Those physical movements and the degree of mobility, manual dexterity, and hand-eye coordination commonly associated with duties in an office setting will be performed repetitively. This also includes bending, twisting, reaching, lifting, pulling, pushing, and walking. The ability to distinguish letters and symbols and utilize telephones, computer terminals, fax machines, and copiers is required. The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Working under stressful conditions, as well as irregular hours, may be required.
    $17.5 hourly 2d ago
  • Dental Receptionist

    Health Partners of Western Ohio 4.2company rating

    Lima, OH

    Dental Receptionist Job Type: Full-Time Schedule: Monday - Friday Hours: 8:00AM-4:30PM Work Location: Gene Wright Community Health Center About Us Health Partners of Western Ohio is an independent, non-profit and community-directed organization. We serve low-income areas and places without access to care. We're led by a volunteer Board of Directors. Most of our board members are also patients. Our Mission is to eliminate gaps in health outcomes for all members of our community by providing access to quality, affordable, preventive and primary health care. Join our Team! Are you a people-focused professional who enjoys being the friendly face and voice of an organization? We're looking for a Medical Receptionist who thrives in a fast-paced environment and takes pride in delivering excellent service to patients, visitors, and staff alike. In this vital front-desk role, you'll be the first point of contact for our health center - greeting patients, managing appointments, handling calls, and supporting daily office operations. If you're organized, detail-oriented, and passionate about making a positive impact in your community, we'd love to meet you. Join a team where your communication skills, multitasking abilities, and professionalism are valued - and where every day brings an opportunity to help others. Apply today and become part of a mission-driven organization that's improving lives through compassionate care. Compensation and Benefits Offered: • Starting pay $17.50 an hour - goes up based on experience • Paid Time Off (PTO) - Accrued per pay • Insurance (Medical, Dental, Vision, and Life) • Paid Holidays - 7 paid holidays • 403b Retirement with up to 8% match (starts at 3% and increases with time of service at HPWO) • Annual Reviews and Increases • Mileage Reimbursement - Work related travel • Employee Assistance Program • Referral Bonus - Earn more by expanding our team • Training Opportunities • Eligible to apply for the Emerging Leaders Program after 1 year of service Qualifications: HS Diploma or GED required Skills/Abilities: • Ability to attend to multiple tasks at the same time. • Ability to prioritize assignments and responsibilities to ensure compliance with established deadlines and protocols. • Effective oral and written communication skills. • Ability to work with persona from a wide diversity of social, ethnic, and economic backgrounds is necessary. Essential Functions and Basic Duties: • Greet patients, visitors and employees. • Receive calls and schedules appointments. • Answers/screens telephone calls and forwards to appropriate personnel. • Records phone messages and distributes appropriately. • Accurately enters patient information into the computer. • Assembles patient dental record. • Screens calls and visitors completely determine the nature of the visit or phone call and the urgency of the contact to ensure a timely, efficient, and appropriate response. • Takes and distributes detailed and accurate phone messages using the correct format to the appropriate staff member or area designated for phone messages. • Assists management in reaching personnel from other departments when needed for consultation and referral. Determines items that can be handled personally, those which should be brought to the attention of the supervisor and those which should be referred to other areas. • Ensures the equipment is functional and there is an adequate supply of all necessary forms stocked. • Assist patients with completing information forms, as needed. • Accurately document in patient dental record as needed. • Accept patient payments and records payments accurately. • Copies income verification and enters information into Electronic Health Records. • Retrieves lab reports/patient records from other health care providers. • Accurately types and sends correspondence, memos, notices, and reports. • Sorts, files, and retrieves correspondence, records, and documents upon request. • Operates standard office machines and equipment. • Sorts/collates mail and printed materials/notices for distribution. • Cross trains in other areas of office procedures. • Make confirmation calls to patients for appointments. • Accurately codes all diagnose in Electronic Health Records based on completed encounter forms. • Collects and accurately input patient payments into practice management system. • Participates in the Quality Improvement Program and serves on other committees as assigned. • Travels when necessary to meet operational needs. • May supervise student employees in specified tasks. • Performs miscellaneous job-related duties as assigned. Work Environment: Work is primarily sedentary, demanding sitting, walking, lifting, and bending. Those physical movements and the degree of mobility, manual dexterity, and hand-eye coordination commonly associated with duties in an office setting will be performed repetitively. This also includes bending, twisting, reaching, lifting, pulling, pushing, and walking. The ability to distinguish letters and symbols and utilize telephones, computer terminals, fax machines, and copiers is required. The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Working under stressful conditions, as well as irregular hours, may be required.
    $17.5 hourly 17d ago

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