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Management Services jobs near me - 977 jobs

  • Information Technology Support Specialist

    Vinebrook Technology

    Remote job

    **THIS IS AN OVERNIGHT SHIFT FROM 11 pm - 7:30 am ET** Overview: IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers' environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of end-user devices, networks, servers, virtualization, and security platforms. The support specialist will be expected to work issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service. Schedule 11pm - 7:30am EST Monday to Friday Fully remote Location: Orlando, FL (Remote) Experience 2 years (minimum) in a technical support role Experience providing customer support Experience in 24x7x365 Managed Services preferred Experience using ITSM and Monitoring toolsets Qualifications, Education, and Training High school diploma required; college degree strongly preferred Must be a U.S. Citizen *NO VISAS* Microsoft Teams: 2 years (Required) Microsoft 365: 2 years (Required) Windows: 2 years (Required) Google IT Support Professional (Preferred) CompTIA A+, Network+, Security+ (Preferred) Microsoft MTA (Preferred) ITIL v4 Foundation (Preferred) Mac OS: 2 years (Preferred) Skills Highly analytical thinker and troubleshooter Detail oriented with excellent documentation and communication skills Self-motivated, passionate about technology, with the desire to learn new things Ability to use and troubleshoot Microsoft Windows, Office, Office365, and mac OS Foundational understanding of operating systems and servers, both physical and virtual. Experience working with active directory to perform basic tasks, such as user creation and password resets Responsibilities Triage tickets per specified severity levels Refer/ escalate customer issues to the appropriate level of support, as needed Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors, and storage systems Respond to automated alerts performing troubleshooting and resolution of issues, as well as proper notifications where required Fulfill service requests and remediate incidents using customer Standard Operating Procedures (SOPs) Perform account management services - User Account creates/disables/terminations/name changes, etc. Use a ticket system to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs Distribute scheduled reports to customers as required Supporting end-users by diagnosing and resolving computer hardware, network, and application issues Assist with cross-training of other team members, as needed Perform other tasks as assigned by management Benefits 401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance Department: Managed Services
    $34k-57k yearly est. 5d ago
  • Remote Sales & Business Development Executive

    Steel Point Opportunities

    Remote job

    You will be prospecting and closing new business opportunities, building customer relationships, and growing our overall US market share. Your primary focus will be new client acquisition! If you are not a hunter, this is not the role for you. You will be expanding our clients (MSP for Direct Hire) as well as Direct Hire and Contingent Staffing Services to Enterprise and Mid-Size clients across the US. KEY RESPONSIBILITIES: -Prospect large enterprise companies (Fortune 1000) as well as mid-market companies. -Manage sales process from initial outreach to new client onboarding. -Manage complex sales cycle and influence/persuade various levels of decision-making. -Achieve assigned sales targets. -Develop and maintain an excellent relationship with prospects and customers. -Attend industry events Preferred QUALIFICATIONS: -Must reside in the US. -Entrepreneurial mindset -Proven success in acquiring new clients in the Professional Staffing or Managed Services space -7+ years selling Professional staffing (IT, F&A, Engineering, etc...) services to Mid-Market and Enterprise Level Customers -3-5 years selling Managed Services such as RPO, MSP, VMS -Well-connected with the Talent Ecosystem community (TA, Procurement, MSP, CW Program leaders). -Strong established relationships with key decision makers in Tech, Finance, Engineering etc.. -Strong Customer Service skills. -Excellent interpersonal and communication skills. -Minimum Bachelor's degree. -Must have the ability to travel and attend industry conferences 2-3 times per year. -Tech-savvy, proficiency using tools such as Zoom, Dynamics CRM, MS Office Suite (Excel, PowerPoint, Outlook) If interested and qualified please apply directly to the listing.
    $101k-158k yearly est. 60d+ ago
  • Business Operations Specialist Experience with compensation tools (Everstage Compensation) Denver CO OR Remote

    Red Oak Technologies 4.0company rating

    Remote job

    Business Operations Specialist Experience with compensation tools (Everstage Compensation) Denver, CO Experience with compensation tools (Everstage Compensation - very good to have) This project is envisioned as a short-term managed services engagement (3-6 months), with scalability between 2 FTEs at minimum and 4 FTEs at maximum. Resources may work remotely, with flexibility for on-site support as needed. We are looking for a Business Operations Specialist to codify and document best practices across sales and operations teams. This role focuses on capturing institutional knowledge around governance processes such as forecasting, CRM task tracking, quota timelines, and usage of supporting tools. The ideal candidate will combine organizational and project management skills with a strong understanding of sales processes. Responsibilities: Collaborate with sales and operational leadership to gather process documentation from subject-matter experts. Consolidate and structure best practices into accessible reference materials for team onboarding and continuity. Document workflows for Salesforce task logging, account transitions, and quota management timelines. Review and ensure process alignment with 3rd party software tools used across the sales lifecycle. Maintain organized, searchable repositories (Google Sheets/MS Excel) of governance and procedural content. Qualifications: 2-4 years of advanced Google Sheets or Microsoft Excel usage for documentation and data organization. 2-4 years project management experience, preferably in a sales operation's context. 2-4 years of direct collaboration with sales teams on process improvement or enablement. 2-4 years of Salesforce usage, including reporting, task management, and process tracking. Strong communication skills and ability to translate tribal knowledge into structured operational guidelines.
    $34k-48k yearly est. 3d ago
  • Senior Full Stack Engineer

    Comresource 3.6company rating

    Columbus, OH

    Candidates must be U.S. Citizens or Green Card holders ONLY. ComResource is looking for a Senior Full-Stack Engineer to join our high-performing agile development team. In this role, you'll work across all layers of complex software applications, contributing both as a hands-on developer and a collaborative team member. As a senior engineer, you will lead key initiatives, help define engineering best practices, and support your peers through complex technical challenges. You'll be the go-to expert for critical features and components, playing a central role in delivering technology solutions that are safer, more efficient, and more cost-effective. Location: Columbus, OH (must live locally or be willing to relocate) Key Technologies: Java, Spring Boot, JavaScript/React, REST APIs, Cloud platforms (AWS preferred) Essential Duties & Responsibilities: Software Development Develop high-quality software features and components that integrate into complex solutions. Write code that is well-structured, readable, maintainable, testable, and performant using standard software craftsmanship techniques. Participate in sizing decisions and complexity evaluations for initiatives. Pair with other engineers and apply clean-code practices to produce high-quality work. Testing & Quality Assurance Create comprehensive testing strategies, including performance, security, regression, and automation testing. Develop unit, integration, and automated acceptance tests based on requirements. Build automated tests for both positive and negative scenarios. Utilize test-driven development (TDD) to guide implementation and coach peers on TDD and testing best practices. Data Management, Infrastructure & Integrations Define data storage and access strategies and make informed design decisions using knowledge of data modeling, storage, and transmission. Apply basic ML and data analytics understanding to maximize business value through data transformation. Design system integration strategies leveraging cloud and managed services. Utilize infrastructure-as-code concepts to design reusable modules, support container orchestration, and assist with data migration. Operations Build highly dependable features and systems using operational best practices such as monitoring, logging, metrics, and system-health visibility. Advocate for and contribute to deployment automation and operational excellence. Manage build pipelines and write code to collect, monitor, and display key metrics. Security & Compliance Develop software with a security-first mindset using knowledge of security protocols, secure coding techniques, and protection of sensitive information (including PHI). Proactively identify and mitigate potential security threats. Implement basic security safeguards and leverage threat modeling for system-level security. Product & User Experience Build features with a strong focus on usability and user experience. Enhance user-facing applications, create reusable interaction patterns, and support UI/UX best practices. Translate design goals into functional, user-facing implementations. Address technical and design debt based on priority and impact. Requirements & Design Collaborate with stakeholders to understand business context and communicate technical considerations. Write detailed technical stories that translate business needs into clear, actionable specifications. Apply architectural guidance to new challenges and make cost-effective feature design decisions. Required Skills & Experience: Minimum of 6 years of professional software engineering experience Highly motivated, self-driven, and technically inquisitive, with a strong desire to learn and grow. Proficiency in one or more server-side programming languages (Java and Spring Boot preferred). Experience with one or more client-side programming languages (JavaScript and React preferred). Hands-on experience developing, deploying, and supporting REST services and microservices. Familiarity with cloud platforms for storage, compute, and infrastructure as code; experience with Kubernetes and AWS is preferred. Knowledge of relational and non-relational databases, along with messaging systems. Ability to positively influence team outcomes-mentors peers, contributes to decision-making, and drives innovation. Strong collaboration skills with business stakeholders; experience proposing product features to enhance product value is a plus. Excellent written and verbal communication skills. Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, Information Systems, IT, or a related field; equivalent work experience will also be considered.
    $82k-104k yearly est. 4d ago
  • Project Manager - Data Centers

    CBRE 4.5company rating

    New Albany, OH

    About the Role: As a CBRE Project Management Manager, you'll manage a team responsible for providing basic management services to achieve the company's strategic business objectives. This job is part of the Project Management function. They are responsible for the management of projects from initiation through completion. What You'll Do: Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. Oversee all phases of project management including procurement, contracting, planning, tracking, etc. Ensure that contract procurement, negotiation, execution, administration, and closeout are accurate, timely, and compliant. Monitor billing, accounts receivable collection, expense monitoring and control, staffing, and full P&L to EBITDA. Work cross-functionally with other business lines to achieve the company's strategic business objectives. Identify small to medium project risks, lead reviews, and develop risk mitigation and backup plans. Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement. Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives. Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes. What You'll Need: Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. LEED AP, PMP, and CCM designations preferred. Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred. Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Extensive organizational skills with a strong inquisitive mindset. Intermediate math skills. Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations.
    $70k-104k yearly est. 2d ago
  • Tax Manager EA/CPA REMOTE (Seasonal)

    JDA TSG 4.8company rating

    Remote job

    Tax Team Manager, CPA/EA (Seasonal) Remote U.S. | Full Time | starting at $38/hour + Incentives/Bonuses | 401K + Match You must be a current Enrolled Agent (EA), CPA, or practicing attorney to be considered for these positions! Opportunity Highlights: Flexibility! Wide range of shifts, including evenings and weekends. 100% Remote work in the U.S. Growth potential Starting at $38/hour + incentives Work from early November 2025 through April 30, 2026 averaging 40+ hours per week. JDA TSG's Tax Services Group is hiring Seasonal Team Managers for the upcoming tax season. If you are looking for seasonal work, and have Remote Management experience, we would love to speak with you about joining our team! On a Typical Day, you will: Provide strong and effective leadership via video, phone, and chat, and inspire and motivate your team to achieve program goals. Monitor and evaluate team to identify and provide mentoring and coaching. Implement policy updates through training and change control processes. Identify areas for process improvement at the individual and team level. Analyze daily/weekly/monthly team performance data, deliver performance feedback. Review and manage tax accuracy. Assess, adopt, and update strategies to empower team to meet SLAs and KPIs, including timecard management, shift adherence, proper use of tools and resources, Net Promoter Scores, Quality of Service, case documentation, average handle time, connectivity requirements and troubleshooting. Identify and address issues and challenges within the leadership channels, customer-facing issues, and customer escalations, ensuring resolution in a friendly and prompt manner. Execute customer callbacks as requested. Carefully document and keep accurate records of team-related activities?. Ensure team members meet milestones during onboarding and training. What you bring to the role: 2+ years in a remote, supervisory role, leading teams of 15+ customer support professionals. Strong technical skills and ability to navigate computer systems and software including professional tax software, Microsoft 365 (Outlook, Teams, Word, Excel), Slack, Timekeeping solutions, etc. A dedicated workspace with a hard-wired Ethernet connection and personal computer for administrative responsibilities. (No Satellite or Wi-Fi providers.) What We Provide: Seasonal/flexible morning through evening hours. We staff Mornings, Midday, and Evenings, 7 days per week, from the comfort of your home office. W2 position starting at $38 per hour, 401k with match, benefits, perks, and other incentives. Work from early November through the end of April 2026, averaging 40+ hours a week. Comprehensive training and support from our management team, who are committed to helping you excel in this role. Equipment including laptop for the duration of employment. (You must also have access to a personal computer for your use.) The opportunity for employment growth within JDA TSG. We need folks who can work the entire season, though April, 2026. Can you commit? APPLY NOW! About?JDA TSG: Since 2011, our mission has remained the same: to partner with clients helping to solve the toughest problems facing their businesses. We have been successful by applying a dynamic and forward-facing approach to business process improvement, outsourced managed services, best leveraging of technologies and talent solutions. JDA TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, protected veteran status, political affiliation, or any other status protected by applicable law. Applicants must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.
    $38 hourly 14h ago
  • Senior System Engineer

    Starfish Computer Corporation

    Remote job

    Starfish Computer Corporation's Senior System Engineer (Managed Services Engineer - Level 3) is responsible for the on-going and continuous operation of our clients' Information technology environments. Highly trained and certified, the Senior System Engineer, is an expert in infrastructure technologies including Microsoft servers and domains, virtualization, networking, security, data storage and recovery. The Senior System Engineer, is assigned as the primary person to oversee and own all technical aspects of the assigned clients' environments and projects. They work in concert with Starfish Computer Corporation's internal Help Desk and technical resources (with dedicated Level 1 and Level 2 support), the client's own on-site support technicians (if any), and other Starfish team members to deliver managed services offerings and project executions to our clients that are “best in class”. Job Functions & Responsibilities: Be the lead technical resource for the assigned clients' projects while maintaining a balance between the roles of project manager and technical advisor Coordinate efforts on behalf of assigned clients between themselves, client support teams and Starfish internal resources Optimize the client's service offering including Microsoft platforms, IP networking, telephony platforms, storage and data protection and recovery, mobile devices, servers, laptops, desktops, virtualization Assists in the preparation of client and prospect proposals and project plans including timeframes, budget estimates (time) and project milestones Manage, support, install and upgrade Microsoft Servers in Physical and Virtual environments Ensure that the client environment is comprehensively documented and keep Starfish internal management systems up-to-date Recommend capacity and performance plans for assigned client environment Provides technical support to all clients & end users of service tickets at P3 or greater to resolution Manages client & end user expectations by conveying estimated resolve time and communicates with client & end user throughout troubleshooting process Create preventative maintenance plans with detailed instructions that Level 1 and Level 2 engineers can reliably execute - either remotely or at client site Work directly with Level 1 and Level 2 engineers to identify and resolve potential or on-going problems Documents, tracks, and monitors all incoming service requests to completion Determine root cause analysis of service outages and complete or coordinate resolutions Responds to assigned service orders for technical support Ensures personally that all support tickets classified as P2 or P1 have been resolved Continues to expand skillset through on-going and additional partner certifications General Requirements & Information: This is a remote position that will support clients of Starfish in northwest Ohio and southeast Michigan. Full-time position Competitive salary and benefits package Participate in an on-call support rotation (current rotation is once every twelve (12) weeks) Technical Requirements, Skills & Experience: Strong Active Directory, Windows Exchange, VMware and/or Hyper-V skills and integration experience Experienced leading the delivery of systems engineering and related projects within managed services, corporate IT, consulting, or similar environments Experience supporting MS Windows Server, MS Exchange and MS SQL Experience with firewall technologies Demonstrable experience with vendor management Working knowledge of infrastructure monitoring tools Creates and maintains system documentation Experience with network backup, antivirus, spam filters, and network/PC security Working knowledge of routed and switched network communications Working knowledge of wireless data communication A+, Network+, MCITP, MCSE certification a plus 4-year degree or equivalent work experience
    $81k-107k yearly est. 14h ago
  • Director of Microsoft Service Engagement

    Oscar 4.6company rating

    Remote job

    Oscar is working with a leading IT consulting organization that is looking for an experienced Director of Microsoft Engagement to join their team. We are looking for an energetic, visionary leader to oversee and expand our Microsoft services portfolio, with an emphasis on Azure and Microsoft 365. This Director-level position is responsible for elevating our Microsoft practice-driving revenue growth, increasing certification attainment, advancing technical capabilities, and strengthening our standing within the Microsoft partner ecosystem. The ideal candidate combines strategic thinking, business development expertise, marketing awareness, and technical fluency to transform a growing practice into a top-tier Microsoft partnership. Key Responsibilities: Guide the overall direction, expansion, and operational success of the Azure and M365 services practice. Create and execute 1-year and 3-year plans that align with corporate goals and market opportunities. Identify new service opportunities and emerging trends within the Microsoft ecosystem. Partner with Sales and Marketing to develop targeted go-to-market strategies. Work closely with prospects to understand their business objectives and translate them into clear solution requirements and product specifications. Offer expert guidance on solution architecture, implementation strategies, and integration of our software and blockchain-driven technologies. Partner with product, engineering, and sales teams to design tailored solutions that meet customer needs. Respond to technical RFPs, develop solution proposals, and assist in planning and executing proof-of-concept (POC) engagements. Streamline and enhance presales and service delivery processes. Qualifications: 7+ years of leadership experience within a technology services or consulting environment. Demonstrated success scaling an Azure and/or Microsoft 365 practice. Strong understanding of Microsoft Partner Center, CSP programs, and managed services operations. Proven ability to develop business, build client relationships, and influence stakeholders. Experience creating and implementing sales enablement and training programs. Strong foundation of Microsoft certifications (personally or within teams). Strong analytical and reporting skills, with experience presenting to executive leadership. Ability to travel for client meetings and Microsoft events. Recap: Location: Fully Remote Type: Full time Permanent Rate: $150k - $170k annual base salary dependent on relevant experience If you think you're a good fit for the role, we'd love to hear from you!
    $150k-170k yearly 3d ago
  • SAP Product Costing Consultant - Industrial

    Accenture 4.7company rating

    Columbus, OH

    We Are: Accenture's SAP practice, and we live to see how this can transform the way we live and work. We are the industry-leader for building SAP solutions and we're curious and always learning. We're building the smartest team on the planet, and helping our people gain new skills, training, and experience. Additionally, the Industrial Equipment industry is going through remarkable levels of transformation as they are developing digital smart factories ,connecting machinery through IoT, and transforming internal operations for efficiencies. SAP technologies power these organizations with modern cloud-based and AI-enabled solutions, and Accenture is the undisputed market leader in this industry. We are continuously expanding our SAP team with advisory skills to continue to drive transformation at scale for our clients. You Are: You have a passion for storytelling and for originating, selling and delivering SAP-based Finance Transformation projects that make a positive impact in your clients' business? Are you inspired by working with the best companies in their industries? Want a role that provides you with a sense of purpose and satisfaction? Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge SAP and Accenture Finance solutions and technologies on some of the most innovative projects in the world Thrive in our highly collaborative, digitally-driven and innovation-led environment. Nurture your talent for thoughtful and game changing solutions in our inclusive culture that values diversity of ideas, experiences and backgrounds. You are a confident Consultant who spots and stays ahead of the SAP platform, industry and Finance trends and knows how to translate client goals into clear and actionable outcomes that everyone can get behind The Work: Team with clients on their SAP functional transformation programs through your combined SAP application and functional process expertise which includes your ability to: + Engage with senior client Finance executives on the business challenges/trends and the potential value of SAP solutions (current & future) + Advise, design and deliver Finance solutions based on the latest industry and technology best practices leveraging a SAP solutions and embedded innovation. + Become a trusted expert and advisor to your clients, team, and Accenture Leadership by staying current on regulations, trends, and innovations across your area of expertise + Be a thought leader, build assets and best practices and develop the next level of transformation experts Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements Here's what you need: + Minimum of 3 years of years of SAP functional/technical expertise with Product costing (additional experience with Cost Accounting processing including, but not limited to: Inventory Valuation, Margin Analysis, Overhead Accounting or Project Accounting preferred but not required) + Minimum 3 years of experience in SAP projects supporting Industrial clients/industry (SAP support / managed services experience will not be considered for this requirement) + Minimum 1 end-to-end SAP S/4 implementation, including project planning, estimation and solution architecture for Industrial clients + Prior experience in a Consulting/Advisory role + Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent minimum 6-year work experience Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $63,800 to $205,800 Cleveland $59,100 to $164,600 Colorado $63,800 to $177,800 District of Columbia $68,000 to $189,300 Illinois $59,100 to $177,800 Maryland $63,800 to $177,800 Massachusetts $63,800 to $189,300 Minnesota $63,800 to $177,800 New York/New Jersey $59,100 to $205,800 Washington $68,000 to $189,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $68k-189.3k yearly 4d ago
  • AWS service consultant

    Kynite

    Remote job

    Orchestrated by adept technical architects with over fifty years of applied expertise, KYNITE is an advanced technology company specializing in the disciplines of: Blockchain, Cloud Services, Big Data & Analytics, Artificial Intelligence, Enterprise, Staff Augmentation and Managed Services We are BigData Experts We are Cloud Experts We are Enterprise Architects We are Artificial Intelligence Innovators We are Technological Evangelists We are Doers We are Kynite Job Description AWS service consultant Working knowledge on below: AWS Services MWAA EMR S3 EKS IAM Neptune Programming Python Operational processes Ticketing systems like Service now JIRA This would be an Ops project where we he/she would be supporting a custom platform using AWS services at the client. Qualifications 8+ years on AWS Services and hands-on experience in handling tickets • Good understanding of Cloud. • Good experience of solve business problem with conceptual and detail technical solution Additional Information All your This job is only for individuals residing in US US Citizens, Green Card holders, EAD's can apply W2 Information will be kept confidential according to EEO guidelines.
    $52k-90k yearly est. 8h ago
  • Senior D365 F&O Support Engineer (455001)

    Vaco By Highspring

    Remote job

    Senior D365 F&O Support Engineer | 455001 DETAILS 6M C2H Hourly / Salary: to $140K+ Vaco Technology is currently seeking a Senior D365 F&O Support Engineer for a 6M C2H that is 100% remote. The Senior D365 F&O Support Engineer will serve as a Tier-3 escalation resource, owning complex technical investigations and delivering permanent resolutions for high-impact production incidents across large-scale, mission-critical D365 F&O environments. The Senior D365 F&O Support Engineer will join an enterprise managed services practice and will critically focus on providing advanced production support, incident resolution, and proactive stability improvements for global D365 F&O Implementations. Incident Management (P1 / P2) - Lead diagnosis / resolution of critical production incidents in D365 F&O | Coordinate cross-team response during outages and major disruptions Root Cause Analysis - Perform deep-dive investigations into performance degradation / batch failures / integration errors / data inconsistencies / custom extension defects Advanced Troubleshooting Tools - X++ Debugging / Trace Parser / SQL Server Profiler / LCS Environment Monitoring / Application Insights / Azure Diagnostics Hotfix / Deployment Engineering - Develop / Test / Deploy Hotfixes and Deployable Packages to Production / Sandbox via LCS and Azure DevOps Performance Optimization - Query Tuning / Index Management / Batch Framework Optimization / Application-Level Performance Improvements Escalation Management - Collaborate Directly with Microsoft Premier Support / CSS on Escalated Cases | Serve as Primary Technical POC Cross-Functional Collaboration - Partner with Functional Teams / Infrastructure Engineering / Client IT Stakeholders During Incidents / PIR Reviews Post-Incident Reporting - Author detailed post-mortem reports | Develop and implement preventive controls to reduce recurrence Monitoring / Runbooks - Build / maintain monitoring, alerting, operational runbooks, and support documents Technical Leadership - Provide guidance / mentorship to mid-level engineers | Support process maturation On-Call Rotation - Participate in structured on-call rotation with premium compensation About the Project: Our client (MSP) has just won a flagship, enterprise-wide support contract with a Fortune 200 client that has fully replaced its direct Microsoft support with their services. To deliver immediate white-glove support, they are building a dedicated 6-person Microsoft Engineering Team, including 2 D365 F&O Administrators, 2 Modern Workplace / M365 Generalists, 1 Power Platform Engineer, and 1 Azure Engineer. These are all is a high-visibility roles that demands strong technical depth, exceptional customer-facing communication, composure under pressure, and the ability to multitask across high-volume tickets. JOB REQUIREMENTS Senior D365 F&O Support Engineer - Lead Diagnosis / Resolution of Critical Production Incidents | Coordinate Cross-Team Response for Outages / Major Disruptions D365 F&O - D365 F&O Architecture (expert knowledge) / Metadata Models / Batch Framework / Data Entities / Security Configuration X++ Engineering (advanced) - Hands-on X++ Development / Extensions Framework / Event Handlers / Chain-of-Command / Customizations / Refactoring SQL / Performance - SQL Server Performance T / Query Optimization / Azure SQL Troubleshooting Production Support Expertise - Resolving Complex P1 / P2 Incidents in High-Volume D365 F&O Deployments (calm / methodical response under pressure) Diagnostics / Monitoring Tools - LCS diagnostics / Trace Parser / PerfTimer / X++ Profiler / Azure Monitoring and Telemetry Tools Azure Integration - Logic Apps / Service Bus / Azure Functions / DataFactory ALM / DevOps - Solution Build / Deployment using Azure DevOps Pipelines / Branching / Code Reviews / Automated Builds PREFERRED (not required) Certifications - Strong preference for MB-500 / MB-700 / MB-920, etc. MS Partner Manager Services Organizations / Enterprise-Level D365 F&O Support Team Enterprise Environment - Support for Global / High-Transaction-Volume D365 F&O Implementations | Complex Multi-Legal-Entity Architecture Service Management - ITIL Practices / Incident / Problem / Change Management Frameworks (familiarity) Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
    $140k yearly 1d ago
  • Nurse Consultant

    National Care Advisors LLC

    Powell, OH

    Job Description NCA is in search of an experienced Field Nurse Case Manager based near the following locations: San Francisco, CA San Jose, CA Modesto, CA Los Angeles, CA Portland, OR Las Vegas, NV Phoenix, AZ This position will be responsible for regional case management services responsive to special needs and elder client care and quality of life challenges. This position requires collaboration with the primary family caregivers, attorneys, financial planners and trustees that are also serving the client. Requirements Bachelor of Science in Nursing (BSN) required, CCM or CRRN preferred Minimum of 5 years clinical Nursing experience - experience in field case management or workers' compensation case management, preferred Experience with third-party benefits - health insurance, Medicaid, Social Security, Developmental Disability services Excellent communication skills - written and verbal Highly motivated self-starter comfortable working in a virtual company/office, with solid time management and organization skills Proficient in using MacOS and a variety of related software applications (including MS Office) Strong ability to quickly learn and adapt to new technologies and tools in a Mac environment Proven ability to collaborate as necessary to accomplish goals and work through conflicts Ability to research and develop solutions to challenges presented by the client Excellent customer service skills Overnight travel required regionally 1-2 times per month and occasional nationwide travel Willingness to meet timely documentation requirements This is a salaried position with competitive pay, excellent benefits, and a flexible work from home schedule.
    $59k-84k yearly est. 18d ago
  • PACT Intensive Home Based Treatment (IHBT) Intern

    Bellefaire JCB 3.2company rating

    Remote job

    Bellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of behavioral health, substance abuse, education and prevention services. Through more than 25 programs, we help more than 30,000 youth and their families each year achieve resiliency, dignity and self-sufficiency. Program Summary: Bellefaire JCB's Parents and Children Together (PACT) Family Therapy Program provides intensive home based treatment (IHBT) and Integrated Co-occurring Treatment (ICT) to families who are experiencing stress due to factors such as social or emotional problems, issues related to housing or childcare, and more. Our program provides services to children and adolescents who are suffering with mental health symptoms and/ or substance use disorders. We also help parents to better understand and support their children's emotional and behavioral health needs. Intern Position Summary: The Parents and Children Together (PACT) IHBT Intern is a paid position that places qualified graduate students under the administrative and clinical supervision of an experienced clinician who serves as both supervisor and field Instructor. The Parents and Children Together (PACT) IHBT Intern provides therapeutic services to children and their families. This unique role affords advanced graduate students the opportunity to work within a strong clinical team and receive invaluable opportunities for hands-on learning, advanced clinical training, and 24/7 supervisor support. The schedule is flexible and affords The Parents and Children Together (PACT) IHBT Intern the ability to work around classes, job, or other responsibilities. Intern Experience Details: As the PACT IHBT Intern, you will provide the following services, including, but not limited to: Assist in providing model-driven assessments, individual and family counseling/psychotherapy, and case management services to youth and their families. Collaborate with community organizations, schools, health and social service professionals, the justice system, and other agencies involved with the client Participate in weekly individual supervision, group supervision and quarterly department trainings Other services necessary to the enrichment of the internship experience Location: Services are provided in the community. Travel is to be expected. Hours: Field hours are flexible. Evening work should be expected. Qualifications: This internship is open to second year Master's level students. Therefore, a Bachelor's Degree is required and you must be currently enrolled in a Masters level Social Work, Counseling, or Marriage and Family Therapy program. A SWT, CT or MFTT is also required. Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law. Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner.
    $29k-36k yearly est. Auto-Apply 60d+ ago
  • Cyber Operations Manager | Remote, USA

    Optiv 4.8company rating

    Remote job

    will be fully remote and can be hired anywhere in the continental U.S. The Cyber Operations Manager over Threat Detection & Response is responsible to ensure early and accurate detection, response, and containment for threats directed against our clients. As a technical management role, the ideal candidate possesses deep security knowledge/expertise, previous experience as a security practitioner, systems management and administration experience, proven service management skills, and the ability to attract and retain talent in a challenging market. The position is closely involved in helping to mentor, develop and evaluate employee performance as well as helping with the development and continuous improvement of the Security Operations services. How you'll make an impact * Lead 24x7 Threat Detection and Response Analysts providing operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources as well managing the day-to-day operations. * Work closely with customers on reporting, stewardship calls, and in the case of escalations. * Enforce all policies and procedures, including those for security, disaster recovery, standards, and service provision. * Drive continuous refinement and improvement of detection and response and incident response processes. * Oversee the security of Client systems via Advanced Fusion Center (AFC) service. * Keep current with the latest vendor updates, expansion opportunities, and technology directions, utilized in the Clients environment. * Collaborate and consult with other Managers on the overall advancement of the Security Operations organization and Optiv in general. * Direct and drive process and documentation improvement. * Manage staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions. * Develop and maintain an educational environment where the knowledge and performance of the group are constantly advancing. * Perform staff performance appraisals. * Ensure timely reporting of security control gaps and vulnerabilities to the customer. * Prepare reporting of metrics and trending of SLA & KPIs to the customer and client support staff. * Stay abreast of evolving risks, new developments in the security industry, and industry best practices in risk management, threat analysis, and threat response techniques. * Attend info security-related events and network with industry peers to inform engineering and operations processes of effective risk mitigation strategies for attacks. * Oversee team's production of threat intelligence reports that communicate the results of the analyses to the respective audience. * Responsible for the joint team effort to normalize data from vulnerability assessment, penetration test, incident response, and application security project deliverables. * Establish and maintain regular written and in-person communications with the organization's executives, other group heads regarding pertinent activities. * Develop and mentor staff through open communication, training and development opportunities, and performance management processes; build and maintain employee morale and motivation. * Supervisory Responsibilities: Cyber Operations Manager will report to the Director of Security Operations. Qualifications for success: * 12+ years professional IT and Information Security experience * 5+ years leading technical Threat Detection and Response teams * 5+ years professional experience in cyber operations centers * 3+ years professional experience in managed services * One or more certifications in Security/Networking including Security+, GSEC, GCIA, GCIH, CISSP, CISM, CISA, or other security-specific vendors/product certifications * Proven ability to make decisions and perform complex problem-solving activities under pressure. Advanced business acumen required. * Sharp analytical abilities and the ability to make sound decisions quickly are required. * Deep understanding of SIEM vendors, solutions, and architecture such as LogRhythm, QRadar, Splunk, Exabeam, etc. * Deep understanding of EDR vendors, solutions, and architecture such as Crowdstrike, Cylance, Carbon Black, Microsoft ATP. * Deep understanding of regulatory compliance such as NIST, SOX, HIPPA, NERC CIP, PCI, etc. and their differentiators across global regions * Deep understanding of laws pertaining to cybersecurity and their differentiators across global regions * Understanding of Security Orchestration, Automation, and Response concepts. * Experience working with ticketing and knowledge management systems such as Service Now. * Experience with ITIL concepts and practices. * Experience with security analytics platforms such as Kibana. * Experience with reporting platforms such as DOMO and PowerBI #LI-TW1 #LI-Remote What you can expect from Optiv * A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups. * Work/life balance * Professional training resources * Creative problem-solving and the ability to tackle unique, complex projects * Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities. * The ability and technology necessary to productively work remotely/from home (where applicable) EEO Statement Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law. Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
    $53k-93k yearly est. Auto-Apply 11d ago
  • Multifamily Energy Advisor, East Region

    Firstservice Corporation 3.9company rating

    Remote job

    Director, Residential Energy Advisor, East Region FirstService Energy is the energy management and advisory subsidiary of FirstService Residential. As the trusted energy advisor, FirstService Energy aims to improve energy efficiency, lower energy costs, and reduce carbon emissions for all FirstService Residential managed properties. Through energy data analysis and on-site assessments, FirstService Energy is able to identify and evaluate opportunities for energy efficiency improvements. FirstService Energy manages one of the largest energy procurement programs for multifamily buildings which provides our properties with significant annual energy savings. Experience being part of a high-performing team with a fulfilling career with FirstService Energy. Job Overview This role will build upon the energy program established in other jurisdictions. This individual will work directly and indirectly with property managers, board members, and building staff in Virginia, District of Columbia, Maryland, New Jersey, Pennsylvania, Massachusetts, and North Carolina to advise on many aspects relates to reducing energy consumption, utility costs, and greenhouse gas emissions. Roles and Responsibilities: * Serve as a regional subject matter expert for energy and climate related questions. * Analyze building utility price structure and consumption data (electricity, natural gas, water) for trends and anomalies. * Perform building walk-throughs as needed, recommend energy and water efficiency upgrades and low-cost/no-cost operational improvements. * Prepare building energy reports with estimated savings, implementation strategies, and return-on-investment. * Attend board meetings as required (often at night and in-person) to explain and pitch energy offerings. * Create target lists of buildings based on energy spend or usage and propose services to generate savings. * Develop high ROI/prescriptive measure programs for the region that will help drive energy reduction. * Represent and present on behalf of FirstService Energy at industry related events. * Maintain relationships with vendors, municipalities, local NGOs to support energy project implementation. Skills and qualifications: * Hold one or more energy-related certifications: CEM, EBCP, CBCP, LEED O&M. * Undergraduate Degree in Engineering, Sustainability, or another related field. * 10+ years' experience working in building science, sustainability, energy auditing/consulting. * Very familiar with basic and advanced building mechanical systems used in multifamily buildings (boilers, chillers, cooling towers, PTACs, thermal and DHW distribution systems, BAS, Heat Pumps, Distributed Generation). * Able to travel to buildings in the region as needed to conduct fieldwork and attend meetings. * Able to work in person out of our Fairfax, Virginia office 3 days per week. The other 2 days the associate will have the option to work remotely (based on performance). * Available to attend evening board meetings and special events after 5:00 pm. * Strong verbal and written communication skills. * Able to stand for 2+ hours at a time as needed. * Physically able to climb ladders and walk interior and exterior buildings spaces. As an ideal candidate you/you're: * Passionate about the environment and reducing energy/carbon from buildings. * Detail oriented and technically proficient with an entrepreneurial spirit. * Experienced in energy management and carbon reduction strategies in multifamily/condominium/strata/high-rise buildings. * Have strong interpersonal skills to build great relationships with internal and external individuals/teams. * Thrive on finding solutions and presenting ideas. * Have worked with utility and provincial/state incentive programs. * Have knowledge and can explain or advise on local energy regulations and by-laws/ordinances in your region including: * DC: BEPS & Benchmarking * PA: Philadelphia Retro-Commissiong & Benchmarking * MA: BERDO & Benchmarking * Have knowledge of electric vehicles & charging technology. * Are very comfortable presenting technical energy information in-person and virtually to varied audiences including client board members, internal associates, and public stakeholders. * Able to work independently and in a team to accomplish goals/targets. * Open-minded which allows you to embrace a culture of continuous learning and sharing of ideas. The following are preferred qualifications but not required: * Energy and Project Management Related Software (e.g. EnergyCap) * Experience in selling energy management services What We Offer: * As a full-time associate, you will be eligible for full comprehensive benefits, including your choice of multiple medical plans, dental, vision, life insurance, short-term and long-term disability, legal, identity theft, and pet insurance. You will also be eligible for company-paid life insurance and benefits from our employee assistance program. In addition, you will be eligible for paid time off, paid holidays, tuition reimbursement, and a 401(k) with a company match. Compensation range: $90,000-110,000, annually Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
    $90k-110k yearly 60d+ ago
  • Project Coordinator

    Advanced Systems Group 4.2company rating

    Remote job

    Description About Us: Advanced Systems Group, LLC enables creativity through better technology and operations for media creatives and content owners. From acquisition to delivery, on-premises or in the cloud, ASG ensures our clients' success through tailored solutions. One of North America's largest Media and Entertainment Technology and Operations suppliers, we provide engineering services, physical and cloud integration, training, support, and managed services. Our Managed Services deliver customized operations and services for all phases of media production, including creative and engineering. Founded in 1997, and providing nationwide services, ASG has teams based in Northern California, Los Angeles, the New York Tri-State Area, the Southeastern US, and the Rocky Mountain Region. We are looking for: Advanced Systems Group LLC. is seeking an experienced Systems Integration Project Coordinator to join our high performing team and oversee audiovisual systems integration projects while helping to ensure client success. Our portfolio covers an array of projects including but not limited to supporting sales, designing, building and expanding video production studios, sound recording studios, corporate event centers, video presentation systems, commercial sound systems, and screening rooms. The successful candidate will join our Broadcast Systems Integration and Professional Services team, which is an extraordinarily talented group of engineers and project personnel who thrive in our collaborative work environment with our dynamic portfolio of projects. This role is remote within the US (California-based candidates preferred) with occasional travel as needed. This role will work West Coast hours. The application window for this role is from September 24th through October 24th, and the target start date is November 10th. Job Responsibilities: Presale Support: 10% Monitor vendor special pricing registration with inside sales or buyer group. Organize and store proposal document to proper folder. Create and maintain System Integrations sales opportunities. Create and price out a Q360 quote. Project Initiation and Execution: 75% Review and audit Q360 quote for accuracy before pushing a new job IDs. Participate in Project meetings with Project Manager, Project Engineer, Buyer, and other project team members. Responsible for creating, organizing, filling, and sharing project folders and project documentation. Support Project Manager to set up WBS and create Time bill tasks in Q360 ERP System. Team up with project team, procurement department, and vendor to secure on-time equipment/materials delivery. Responsible for creating Inventory sheet, maintaining the data, and providing report periodically. Assist Project Manager on Change Order process including tracking changes, Pricing out Change Orders, organizing and producing client facing Change Orders, and Change Order procurement. Maintain and track project Bill of Materials (BOM) in the entire project cycle. Responsible for providing regular reports to Project Team such as Lead Time report, ETA report, Back Order report, RMA report, etc. Acting as a process owner facilitates the overall project RMA process. Team up with Project Manager and Finance Manager to understand and monitor project budgets in ERP system. Request project billing and create back up documentation. Ad Hoc project tasks. Project Close-Out and Warranty Support: 15% Support Project Manager on Project Close Out process including compiling submittals, generating net equipment list, generating Serial Number list, collecting equipment data sheet and manuals, and collecting manufacture warranty info, etc. Assist Finance Manager and Project Manager on project financial close out in Q360 system. Set up 1 year workmanship warranty contract in Q360. Set up and maintain service calls and handle warranty RMAs. Required Qualifications & Experience: 3-5 years of experience in project coordination or related roles. Advanced MS Excel and Google Sheet Skills (advanced formulas, pivot tables). Experience working with Word, SharePoint and Smartsheet. Strong organizational and multitasking abilities. Willing to travel and work on-site as necessary (less than 5%). Preferred Qualifications & Experience: Experience with Q360. Experience in any of the following industries: AV systems integration, construction, or accounting. Compensation & Benefits: This full-time role offers a salary of $60,000-$75,000 depending on experience. At Advanced Systems Group, we prioritize an inclusive work environment and offer a variety of benefits to support our diverse team, including: Comprehensive medical coverage with 3 different plans to fit your needs, and 100% of the employee medical premium covered by ASG. Discounts on health and wellness programs, plus savings on travel and more. Voluntary benefits including disability, accident, critical illness insurance, and pet insurance. Employee Assistance Program offering counseling, financial coaching, and more. Paid time off to relax and recharge. Additional benefits to help you plan for the future, like life insurance and 401k. Interested applicants, including those from Washington state, may contact [email protected] to request a full disclosure of the benefits offerings. Advanced Systems Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $60k-75k yearly Auto-Apply 45d ago
  • Remote Bilingual Call Center Representative | Spanish-English

    Onemci

    Remote job

    At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're hiring Bilingual Call Center Representatives to support diverse client projects across industries. If you're fluent in English and Spanish, passionate about helping others, and thrive in a fast-paced environment, this is your opportunity to grow your career while making a real impact. In this role, you'll troubleshoot basic technical issues, build meaningful customer relationships, and identify opportunities to upsell products and services all while delivering exceptional service. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES Key Responsibilities: Handle inbound and outbound calls with professionalism, empathy, and efficiency. Listen actively to understand customer needs and provide accurate solutions. Use internal systems to manage accounts, process claims, and update records. Follow scripts and procedures to ensure compliance and consistency. Escalate complex issues to supervisors when necessary. Maintain confidentiality and protect customer data. Stay current with training materials, system updates, and product knowledge. Meet performance goals including first-call resolution and customer satisfaction. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: High school diploma or GED. Fluent in English and Spanish (spoken and written). Strong typing skills (20+ WPM) and data entry experience. Excellent communication, organization, and problem-solving abilities. Ability to work scheduled shifts, including weekends and holidays. Basic knowledge of Microsoft Office Suite and Windows applications. Reliable internet connection (20Mbps+ download speed) for remote roles. Customer-first mindset: empathetic, patient, and solution-oriented. Ability to multitask, self-manage, and thrive in a dynamic environment. Team-oriented with strong interpersonal skills. Preferred: 1+ year of experience in customer service, technical support, inside sales, chat, or administrative roles in a contact center. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. ABOUT VALORVIP $17.00 - $19.00 / hour ABOUT US MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
    $17-19 hourly Auto-Apply 60d+ ago
  • Software Engineer, Product Serialization Build

    Cardinal Health 4.4company rating

    Dublin, OH

    **_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. **_Responsibilities_** · Design, develop, and deploy software solutions that align with organizational standards and regulatory requirements. · Conduct peer reviews of design and code to ensure quality and adherence to best practices. · Collaborate with senior technical leads, functional and validation teams, software consulting partners, shared services, and managed services teams. · Maintain and manage technical documentation for systems and solutions. · Translate business requirements into scalable, maintainable technical solutions. · Implement software using a combination of out-of-the-box configurations, process extensions, and custom scripts or code. · Write, debug, and troubleshoot application code across multiple layers. · Develop and optimize SQL queries; troubleshoot data-related issues across databases like PostgreSQL, Oracle, and DB2. · Contribute to the development of the organization's multi-year technology roadmap. **_Qualifications_** · 4-8 years of experience, preferred · Bachelor's degree in related field, or equivalent work experience, preferred · Programming & Problem Solving: Strong programming fundamentals and excellent problem-solving skills preferred. · Backend Development: Strong proficiency in Java/J2EE, especially microservices architecture using Spring Boot, Hibernate, and ORM frameworks preferred. · Frontend Development: Experience with modern responsive UI frameworks such as Angular - preferred. · Cloud Migration: Experience with migrating applications from PCF (Tanzu) to Kubernetes preferred. · Database Skills: Advanced SQL skills and performance tuning across PostgreSQL, Oracle, and DB2 preferred. · Scripting Languages: Hands-on experience with Bash, PowerShell, Node.js, Groovy, Python, JavaScript, and TypeScript preferred. · DevOps & CI/CD: Familiarity with CI/CD pipelines using tools like Concourse, Jenkins, and other automation platforms preferred. · Architecture & Design: Knowledge of cloud-native architecture, 12-factor app principles, and agile/DevOps methodologies preferred. · API & Security: Expertise in designing and securing RESTful APIs and microservices using Spring Security with OAuth2, API gateway Apigee, Postman preferred. · Monitoring & Logging: Experience with tools like Splunk and Dynatrace for application monitoring and logging preferred. · Application Security: Understanding of secure coding practices and application security concepts preferred. · Generative AI Tools: Exposure to tools like GitHub Copilot or similar AI-assisted development platforms preferred. · Cloud-Native & Serverless Computing: Hands-on experience with cloud-native resources and serverless computing using Google Cloud Functions (Python, Java), enabling scalable, event-driven architectures preferred. · Event-Driven Architecture: Experience integrating Kafka for real-time data streaming and decoupled service communication preferred. **_What is expected of you and others at this level_** · Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects · May contribute to the development of policies and procedures · Works on complex projects of large scope · Develops technical solutions to a wide range of difficult problems · Solutions are innovative and consistent with organization objectives · Completes work; independently receives general guidance on new projects · Work reviewed for purpose of meeting objectives · May act as a mentor to less experienced colleagues **Anticipated salary range:** $94,900 - $142,380 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/03/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $94.9k-142.4k yearly 60d+ ago
  • Manager, Provider Scheduling (Remote)

    Access Telecare

    Remote job

    Provider Scheduling Optimization | Increase Access to Healthcare | Fully Remote Access TeleCare is transforming healthcare delivery through telemedicine - and we're growing! Our technology platform, Telemed IQ, empowers hospitals and health systems to deliver life-saving care in real time across every major specialty. We are seeking an experience, strategic, results-driven Provider Scheduling Manager who thrives in fast-paced environments and wants to make an impact in healthcare. The Opportunity As Provider Scheduling Manager, you'll lead a talented scheduling team responsible for the management, development, and implementation of Physician and Advanced Practice Provider (APP) schedules in accordance with defined metrics and operational goals.. You'll collaborate closely with leaders across Sales, Implementation, Client Engagement, and Practice Management to ensure programs run smoothly and every site of care is fully supported. What You'll Do * Lead a team to generate and post Physician and APP schedules across all sites of care (e.g., Pulmonary Critical Care, Maternal Fetal Medicine, Infectious Disease, Hospitalist, Nephrology, Cardiology, and Managed Services), maximizing efficiency and meeting/exceeding goals. * Identify and execute opportunities to improve clinical quality (response times, gaps) and reduce costs through enhanced scheduling. * Maintain real-time schedule updates and ensure accuracy. * Assist with the formation of facility-specific physician panels during the implementation process, based on licensure and privileges. * Create and deliver coverage summaries and progress reports for leadership. * Compile capacity and coverage data by site of care or physician group to track performance and fill needs. * Handle escalations and coordinate with Practice Management leadership to resolve coverage issues. * Serve as co-liaison with Practice Administrators and the Clinical Support Team to align service delivery. * Collaborate with technology and scheduling leaders to enhance tools, share best practices, and ensure operational excellence. * Coach, mentor, and develop team members - fostering professional growth and strong performance. * Manage performance, payroll, and administrative functions for direct reports. * Drive accountability and maintain compliance with company policies. What You'll Bring * Bachelor's degree in a related field. * 5+ years of relevant experience, including 3+ years in physician scheduling or workforce management. * Prior management experience preferred. * Salesforce (AppExchange, Reporting, List View) experience preferred. * Highly effective written and verbal communication skills. * Exceptional organization and project management ability with focus on meeting deliverables. * Strong attention to detail and ability to multitask in a fast-paced, remote environment. * Ability to collaborate cross-functionally and make decisive, data-informed decisions. * Proficiency with Microsoft Excel, PowerPoint, and Word. * Ability to thrive in a high-growth, 100% remote organization. Why Join Access TeleCare? * Competitive total compensation, including base salary + performance incentives. * 100% Remote work with national impact and executive visibility. * Comprehensive health, dental, vision, life, and 401(k) benefits. * Flexible vacation and wellness days - we value performance and balance. * Lead a core business function at the forefront of healthcare innovation. * Collaborative culture built on ownership, transparency, and results. Ready to Own Something That Matters? If you're a data-driven leader who thrives on challenge, accountability, and impact - and you're ready to take full ownership of a business-critical operation - we want to talk to you. Access TeleCare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, marital status, national origin, disability, protected veteran status, race, religion, sex, or any other characteristic protected by law.
    $41k-64k yearly est. 45d ago
  • Partner Sales Business Manager

    Omnissa

    Remote job

    We are Omnissa! Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions-including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance-into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost. Guided by our Core Values-Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value-we're growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we'd love to hear from you. What is the opportunity? Omnissa is looking for an experienced and motivated Partner Sales Business Manager to join our Partner and Channel team in the Americas. You will be an instrumental member of our team and will be directly responsible for helping to build out and develop our ecosystem of Enterprise Partners in the Chicago, IL area and in support of Omnissa's overall Partner GTM strategy. Here's more: Develop and implement Partner sales strategies that are aligned with Omnissa's business objectives to consistently achieve and exceed revenue targets. Build, develop and manage relationships with assigned Omnissa partners. Serve as the primary point of contact and trusted advisor for a partner's sales, marketing, and technical teams. Identify, recruit, and onboard new Partners into our Omnissa Partner Program and ensure they have the tools and knowledge needed to deliver successful outcomes for their Customers. Enable Partners on Omnissa's value propositions, use cases, competitive differentiation, and product updates. Coordinate training and certification activities to ensure they have the necessary skills and competency to be successful. Work with Partners to create joint business plans, including sales target alignment, demand generation campaigns, marketing programs and enablement plans; all while tracking progress with regular business reviews. Collaborate with Omnissa sales teams to build joint pipelines and execute co-selling motions. Identify and support strategic opportunities through deal registration, account mapping, and sales engagement. Monitor market trends, competitive activities, and customer feedback to identify opportunities for business growth and development. Engage with internal and external stakeholders to help create business cases, programs and processes that will help your Partners execute on our joint go to market strategies. What will you bring to Omnissa? 5+ years in partner/channel management, alliances, or sales in the enterprise software or cloud/SaaS industry. Familiarity working with the largest and most strategic Chicago-based Enterprise Resellers Familiarity with Omnissa, VMware Workspace ONE & Horizon, or competing technologies in the VDI, EMM, and Application Virtualization space is highly desirable Strong partner relationship and business development acumen; coupled with excellent presentation, communication, and negotiation skills. You will build actionable relationships and set a regular cadence for engagement with various stakeholders within your Partners, including exec leadership, sales, pre-sales and services Your individual partner business plans will establish a foundation of intelligence and insight for both short-term tactical opportunities as well as long-term strategic success including marketing plans and activities. You will be instrumental in supporting Partners in developing best-in-class sales, consulting, deployment, and managed services practices, to help successfully drive their customers digital workspace transformations. Internally, you will work with various stakeholders across the entire Org and will collaborate with our Go to Market teams to accelerate key partner programs and initiatives. Must possess a data-driven mindset as you track KPIs, forecast growth, and report performance. Must be able to think strategically to use this data to drive decisions. Highly trusted individual who maintains and expects high standards for self. An overall positive and energetic approach will set you apart from competitors. Location: Chicago, IL Location Type: Remote Education: Bachelor's preferred, or equivalent combination of education and relevant professional experience. This role is eligible for commission and the typical On-Target Earnings (OTE) range is USD $217,550 - $362,550 per year. Actual compensation offer may vary from posted hiring range based upon geographic location, work experience, education, skill level, or other relevant factors. In addition to competitive compensation, Omnissa offers a variety of benefits such as employee ownership, health insurance, 401k with matching contributions, disability insurance, paid-time off, growth opportunities, and more Omnissa is an Equal Employment Opportunity company and Prohibits Discrimination and Harassment of Any Kind: Omnissa is committed to the principle of equal employment opportunity and to providing a work environment free of discrimination and harassment. All employment decisions at Omnissa are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, ancestry, ethnicity, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past, present, or prospective service in the uniformed services, family medical history or genetic information, family or parental status, veteran status, or any other status protected by applicable laws or regulations in the locations where we operate. Omnissa will not tolerate discrimination or harassment based on any of these characteristics. Omnissa welcomes applicants of all ages. Omnissa will provide reasonable accommodations to applicants and employees who have protected disabilities consistent with applicable federal, state and local law. This job requisition is not eligible for employment-based immigration sponsorship by Omnissa.
    $100k-133k yearly est. Auto-Apply 24d ago

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