Customer Relations Representative - State Farm Agent Team Member
Steven Abbott-State Farm Agent
Chardon, OH
Job DescriptionBenefits: Bonus based on performance Flexible schedule Opportunity for advancement Training & development Competitive salary Paid time off About Us: We are a growing insurance agency dedicated to building strong connections with our community and providing top-tier service to our clients. Our team thrives on collaboration, customer satisfaction, and a passion for making a positive impact. We are seeking a friendly and outgoing Customer Relations Representative to join our team on a part-time basis. In this role, you will represent our agency in the community, attend and plan events, and foster meaningful relationships with individuals and organizations. Key Responsibilities: Actively participate in community events to promote our agency. Plan and organize events to connect with local businesses and residents. Build and maintain relationships with clients and community partners. Serve as a positive and approachable representative of our agency. Support marketing efforts and outreach initiatives. Qualifications: Excellent interpersonal and communication skills. Comfortable speaking with individuals and groups. Previous experience in customer relations, event planning, or a similar role is a plus. Self-motivated and able to work independently. Passion for engaging with the community and building connections.$37k-51k yearly est. 3d agoCommunications Specialist Sr
American Electric Power Company, Inc.
Gahanna, OH
Job Posting End Date 12-26-2025 Please note the job posting will close on the day before the posting end date. Utilizes experience and knowledge of communication strategies and tactics to provide general support and guidance in all areas of public relations/corporate communications for assigned business units/operating companies. Develops communication strategies for internal and external initiatives, working with communications staff to drive strategic performance-based communications. Balances internal, external and strategic interests to meet the objectives of the company and the business units/operating companies. Creates, communicates, administers, and implements communications related programs, policies, and procedures. Exhibits proficiency in the broad range of Communications activities. Works effectively across all levels of the organization and possesses thorough knowledge of company history and business direction to initiate best practices in organizational internal and external communications. Communicates effectively both verbally and in writing to present ideas clearly and develops and delivers presentations to appropriate audiences. Committed to innovation and continuous improvement and able to teach and learn new skills. Dedicated to meeting expectations and requirements of internal clients and establishes and maintains effective relationships with them. Principal elements include media relations, employee and customer communication, community and educational programs, special communications, projects and events. Job Description What You'll Do: Participates and assists in the development and administration of complex communications assignments. Provide a range of communications support (media relations, community relations, internal communications, public relations, social media, script writing, video editing, etc.) to assigned operating companies. Provides support to corporate branding and advertising effort through familiarity and support of corporate identity standards in printed and electronic communications and counsel to Line of Business and enterprise clients. Supports special events, open houses, promotional display programs and other services for marketing and customer communications purposes. What We're Looking For: Education: * Education requirements are listed below: Bachelor's degree in, journalism, advertising, communications, public relations or equivalent in education and/or experience. * Work Experience requirement listed below: Seven (7) years of Communications experience Other Must Haves: Physical demand level is Sedentary Core competencies specifically applying to this position specifically are: * Exceptional written/verbal communication skills tailored to print, web, video and other platforms, * Customer focus (strong awareness of customer habits, needs, questions), * Creativity/continuous improvement (for readability, accessibility, cost-effectiveness and usefulness of customer communications), * Teamwork/collaboration (for ability to collaborate with wide variety of internal clients and external marketing communications vendors), and * Understanding the business and competition (for tracking and understanding the progress of deregulation throughout the service territory, and targeting communication for optimal impact on customers, while weighing external codes of conduct and internal business strategies). * Corporate -Develop project communications materials (fact sheets, FAQs, talking points, timelines, etc.) Create/approve content for OPCo internal/external web pages. Develop advertising concepts/copy for corporate and customized-OPCo ads. * Plan/execute community relations strategy & activities. Supervise communication projects. Respond to routine media inquiries. Draft video scripts. * Conduct interviews and write news stories for internal print and electronic media. Research and write news releases. * Operating Company - Support communication efforts of operating company: Develop ideas and write/produce videos for news items and stories. Provide support for internal and external websites. Provide local media response and after-hours media duty in rotation with other staff. * Take photos. Support customer outreach initiatives including providing content for external events, presentations, etc. (PowerPoint presentations, speeches) Write video scripts, shoot and edit videos. Plan events as needed. * Coordinate speaker's bureau. Develop and respond to social and media posts. Participate in educational outreach programs. Support storm restoration communication Where You'll Work: Gahanna, OH (On-Site) $101,248- $115,713 / Year #LI-Onsite #AEPCareers At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you! Compensation Data Compensation Grade: SP20-007 Compensation Range: $85,081.00 - $106,352.50 The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.$101.2k-115.7k yearly 4d agoProject Mgr. - Commercial Plan Execution and Readiness (REMOTE)
The Gap
Remote job
About the RoleThe Project Manager of Commercial Plan Readiness and Store Execution supports the Store Operations team to create effective communication, tools, and resources that drive increased store execution of commercial plan events, workload, and improved product sell through. This role will interact with cross functional and cross channel business partners. The role will serve as the liaison between business partners to ensure collaboration for all necessary needs and assets for effective store execution. They will partner with their direct supervisor to influence key business partners across all function and channels, representing the voice of the stores in all interactions.What You'll Do Identify and assess store needs for Commercial Plan and associated workload. Manage all necessary business partner deliverables in relation to store execution of Commercial Plan and workload to ensure on time delivery to stores. Execute field communications; including developing all tools to support workload and Commercial Plan activity to ensure flawless execution of in store workload. Ensure testing of commercial plan readiness tools for flawless store execution. Collect and synthesize quarterly tools, workload, communication, in store code usage, and Commercial Plan activity in stores. Gather promotion and event feedback to hindsight future opportunities for both stores and business partners. Develop feedback loop and spend time in stores to understand leader and associate sentiment, needs, and pain points to identify solutions to simplify and evolve workload and commercial plan readiness. Prioritize, multitask, and oversee multiple concurrent projects and workstreams with various business partners. Own and execute store execution of Test & Respond and Test & Learn communication, logistics, and store workload. Support field communications as needed. Support product operations execution as needed. Support operational efficiency and improvement as needed. Analyze competitors to enable best in class processes. Who You Are Proficient in Excel, Word and PowerPoint, with growth mindset in learning new technology and platforms. Able to identify opportunities within the store environment and offer solutions to improve overall customer and employee experience. Strong relationship building skills with the ability to influence and collaborate with all levels - leverage interpersonal style and communication methods to gain acceptance of an idea from business partners, acting as a strong team player. Experience in project management of complex projects, timelines, and deliverables with a high degree of attention to detail. Highly flexible, self-directed, and adapts well to a rapidly changing environment. Ability to deal with ambiguous situations and act quickly and decisively. Commercial Impact - understands the importance of achieving commercial and business goals. Problem Solving - articulates successful response to challenging situations utilizing available knowledge while considering alternative solutions. Able to set specific and measurable performance objectives and strive to meet and/or exceed the performance standard. Time management - Demonstrated ability to identify and manage competing priorities; effectively manages one's time and resources to ensure multiple priorities are balanced and managed successfully. Strong critical thinking and business curiosity, including strong analytical and creative problem solving skills. Ability to read, leverage, and react to data to influence business decisions and partners. Excellent written and verbal skills with proven track record of delivering exceptional written work. Flexible to work days, nights, weekends, and holidays to meet the needs of the business. Ability to travel overnight as required.$94k-133k yearly est. Auto-Apply 60d+ agoMember Outreach and Engagement Consultant, DentaQuest (Michigan)
Sun Life of Canada
Remote job
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all. Job Description: Location: Must reside in Michigan, specifically around Lansing and Detroit The opportunity: Member Outreach and Engagement Consultant develop member outreach initiatives that maximize goals related to improvements in oral health outcomes and oral health literacy and network with community organizations, providers and health plans to increase oral health awareness. How you will contribute: Collaborate with internal teams including marketing, data science and national outreach and connect with external community groups and state agencies to develop and execute customized outreach strategies for improving oral health outcomes of enrollees Implement enrollee outreach and education programs with the goal of improving oral health literacy as well as ensuring compliance l with contractual requirements. Develop and implement strategy to increase enrollee utilization to and achieve dental EPSDT goals as required by client contract and/or goals. Establish community relationships and partnerships that provide for participation in health care initiatives and programs in the dental and medical public health arena to create dental and program awareness. Develop educational materials and training tools in accordance with federal and state requirements for non-dental healthcare providers, managed care organizations and community organizations to engage them in the effort to educate Medicaid enrollees on the importance of oral health. Manage workflow, time and program interventions within budget parameters and contractual timelines. Provide enrollee care coordination including collaboration with Case Managers, Client Engagement and/or Provider Engagement to facilitate enrollee access to care Track and monitor performance measures and report results to management and state agency if applicable. Organize, plan and source community opportunities to participate in events (health fairs, faith-based organizations, schools etc.) to provide enrollees with education on oral health and when feasible secure provider to conduct onsite dental screenings. Provide enrollees with guidance and referrals during events based on information gathered during interactions with enrollees and results of dental screening. Attend and plan events throughout the state based on results of EPSDT metrics, county demographics and utilization patterns. Ensure events are distributed equally throughout the state, rural and urban areas and comply with quota and requirements of the contract. Represent the company in a professional manner at all times. Communicate to management ways to improve processes and productivity of company. Establish and maintain professional relationships with client and community contacts. Complete special projects as requested. What you will bring with you: High school diploma College degree or experience in a related field is preferred. Background in education or resource advocacy 2 years job related experience. Familiarity with computer software such as Microsoft Office (Word, Excel, Outlook) Typing skills of 40+ words per minute. Effective oral communication and business writing skills. Attention to detail, accuracy and organizational skills. Effective interpersonal skills. Ability to prioritize and adapt to changing priorities. Required to attend additional training as requested/deemed necessary. Ability to lift up to 25 pounds Experience working in a managed care environment is preferred. Knowledge of healthcare advocacy activities is preferred. Knowledge of the Medicaid program requirements is preferred. 30% travel is required Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you! We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds. Life is brighter when you work at Sun Life At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities. We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation. For applicants residing in California, please read our employee California Privacy Policy and Notice. We do not require or administer lie detector tests as a condition of employment or continued employment. Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected vetera n. Job Category: Customer Service / Operations Posting End Date: 15/01/2026$59k-93k yearly est. Auto-Apply 13d agoCommunity Board Member (Remote)
Speak Out Il
Remote job
As a Community Board Member with Speak Out IL, You'll take part in events, meetings and much more to speak out and put an end to Domestic Violence in Illinois. Essential Functions Would Typically Be: Attending Board Meetings Hosting & Helping Manage Community Events Manage Social Media Page(s) Plan Events & Set-Up at Venues Interacting With Community Members As a Community Board Member, You'll follow all processes under the authority of the Chief Community Board Member & The Executive Director. By joining the board, You understand and will comply with all policies and procedures.$35k-45k yearly est. 60d+ agoCommunications Specialist Sr
American Electric Power
Gahanna, OH
Job Posting End Date 12-26-2025 Please note the job posting will close on the day before the posting end date. Utilizes experience and knowledge of communication strategies and tactics to provide general support and guidance in all areas of public relations/corporate communications for assigned business units/operating companies. Develops communication strategies for internal and external initiatives, working with communications staff to drive strategic performance-based communications. Balances internal, external and strategic interests to meet the objectives of the company and the business units/operating companies. Creates, communicates, administers, and implements communications related programs, policies, and procedures. Exhibits proficiency in the broad range of Communications activities. Works effectively across all levels of the organization and possesses thorough knowledge of company history and business direction to initiate best practices in organizational internal and external communications. Communicates effectively both verbally and in writing to present ideas clearly and develops and delivers presentations to appropriate audiences. Committed to innovation and continuous improvement and able to teach and learn new skills. Dedicated to meeting expectations and requirements of internal clients and establishes and maintains effective relationships with them. Principal elements include media relations, employee and customer communication, community and educational programs, special communications, projects and events. Job Description What You'll Do: Participates and assists in the development and administration of complex communications assignments. Provide a range of communications support (media relations, community relations, internal communications, public relations, social media, script writing, video editing, etc.) to assigned operating companies. Provides support to corporate branding and advertising effort through familiarity and support of corporate identity standards in printed and electronic communications and counsel to Line of Business and enterprise clients. Supports special events, open houses, promotional display programs and other services for marketing and customer communications purposes. What We're Looking For: Education: Education requirements are listed below: Bachelor's degree in, journalism, advertising, communications, public relations or equivalent in education and/or experience. Work Experience requirement listed below: Seven (7) years of Communications experience Other Must Haves: Physical demand level is Sedentary Core competencies specifically applying to this position specifically are: Exceptional written/verbal communication skills tailored to print, web, video and other platforms, Customer focus (strong awareness of customer habits, needs, questions), Creativity/continuous improvement (for readability, accessibility, cost-effectiveness and usefulness of customer communications), Teamwork/collaboration (for ability to collaborate with wide variety of internal clients and external marketing communications vendors), and Understanding the business and competition (for tracking and understanding the progress of deregulation throughout the service territory, and targeting communication for optimal impact on customers, while weighing external codes of conduct and internal business strategies). Corporate -Develop project communications materials (fact sheets, FAQs, talking points, timelines, etc.) Create/approve content for OPCo internal/external web pages. Develop advertising concepts/copy for corporate and customized-OPCo ads. Plan/execute community relations strategy & activities. Supervise communication projects. Respond to routine media inquiries. Draft video scripts. Conduct interviews and write news stories for internal print and electronic media. Research and write news releases. Operating Company - Support communication efforts of operating company: Develop ideas and write/produce videos for news items and stories. Provide support for internal and external websites. Provide local media response and after-hours media duty in rotation with other staff. Take photos. Support customer outreach initiatives including providing content for external events, presentations, etc. (PowerPoint presentations, speeches) Write video scripts, shoot and edit videos. Plan events as needed. Coordinate speaker's bureau. Develop and respond to social and media posts. Participate in educational outreach programs. Support storm restoration communication Where You'll Work: Gahanna, OH (On-Site) $101,248- $115,713 / Year #LI-Onsite #AEPCareers At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you! Compensation Data Compensation Grade: SP20-007 Compensation Range: $85,081.00 - $106,352.50 The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Hear about it first! Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one. It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.$101.2k-115.7k yearly Auto-Apply 8d agoMember Outreach and Engagement Consultant, DentaQuest (Denver, Colorado)
Sun Life of Canada
Remote job
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all. Job Description: Location: Must reside in the Denver, CO area The opportunity: Member Outreach and Engagement Consultant conducts member outreach initiatives that maximize goals related to improvements in oral health outcomes and oral health literacy and network with community organizations, providers and health plans to increase oral health awareness. How you will contribute: Collaborate with internal teams including marketing, data science and national outreach and connect with external community groups and state agencies to partner in outreach strategies for improving oral health outcomes of enrollees Educate enrollees on oral health literacy as well as ensuring compliance with contractual requirements. Conduct interventions to increase enrollee utilization and achieve dental EPSDT goals as required by client contract and/or goals. Establish community relationships and partnerships that provide for participation in health care initiatives and programs in the dental and medical public health arena to create dental and program awareness. Manage workflow, time and program interventions within budget parameters and contractual timelines. Provide enrollee care coordination including collaboration with Case Managers, Client Engagement and/or Provider Engagement to facilitate enrollee access to care Track and monitor performance measures and report results to management and state agency if applicable. Participate in client and community partner meetings to work collaboratively towards shared goals. Organize, plan and source community opportunities to participate in events (health fairs, faith-based organizations, schools etc.) to provide enrollees with education on oral health and when feasible secure provider to conduct onsite dental screenings. Provide enrollees with guidance and referrals during events based on information gathered during interactions with enrollees and results of dental screening. Attend and plan events throughout the state based on results of EPSDT metrics, county demographics and utilization patterns. Ensure events are distributed equally throughout the state, rural and urban areas and comply with quota and requirements of the contract. Represent the company in a professional manner at all times. Communicate to management ways to improve processes and productivity of company. Establish and maintain professional relationships with client and community contacts. Complete special projects as requested. What you will bring with you: High school diploma Background in education or health education 2 years job related experience Familiarity with computer software such as Microsoft Office (Word, Excel, Outlook) Typing skills of 40+ words per minute. Effective oral communication and business writing skills. Attention to detail, accuracy and organizational skills. Effective interpersonal skills. Ability to prioritize and adapt to changing priorities. Required to attend additional training as requested/deemed necessary. Frequent travel up to 50% of the time, including ability to travel long distances. Ability to attend community events some evenings and weekends as needed. Reliable transportation required Experience working in a managed care environment is preferred. Knowledge of healthcare advocacy activities is preferred. Knowledge of the Medicaid program requirements is preferred. Salary: $57,000- - 80,000 At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions. Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you! We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds. Life is brighter when you work at Sun Life At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities. We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation. For applicants residing in California, please read our employee California Privacy Policy and Notice. We do not require or administer lie detector tests as a condition of employment or continued employment. Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected vetera n. Job Category: Customer Service / Operations Posting End Date: 29/01/2026$57k yearly Auto-Apply 1d ago