Business Insurance Agent - Mid-level (PHOENIX)
USAA
Remote job
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Insurance Agent - Mid-level, you will work in an inbound sales environment advising business owners on insurance and risk management, using a full suite of Commercial Insurance Products to address each member and/or non-members unique risk profile. You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for members business. On a daily basis you will take incoming calls throughout the day (average 7-10 calls) for business insurance coverage collaborating with other insurance carriers. You will also have outbound follow-up calls with member and non-member customers. USAA provides 13-15 weeks of training so you understand our product offerings and can support each member and/or non-member independently. Training schedule hours are Monday - Friday, 8:00am-4:30pm Central Time, (9:00am-5:30pm Eastern Time). Work schedule hours are Monday - Friday, 9:30am-6:00pm Central Time (10:30am-7:00pm Eastern Time). This position can work remotely in the continental U.S. with occasional business travel. This is a full-time, hourly, non-commission position. What you'll do: Utilizes a consultative approach to determine customer needs, build rapport, and provide solutions (composed of a la cart combinations of various products and services) based on current products and service offerings. Builds and maintains relationships between members and nonmembers and insurance carriers, exercising technical knowledge effectively and communicating solutions. Utilizes understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation. Classifies members and/or non-members business and provide accurate risk management and risk mitigation solutions while leveraging knowledge of B2B sales cycles for success. Facilitates account reviews, by leveraging the carrier renewal cycle, and understanding the members and nonmembers risk profile to provide consultative advice and appropriately address and mitigate the risk. Researches industry trends and evolving regulatory environment (state and national), improving understanding of important technical/financial issues. Utilizes advanced knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings. Leverages advanced knowledge of Carrier guidelines and processes to partner and negotiate with underwriters on endorsements, renewal questions, and remarkets for underwriting determination (approval or declination). Leverages advanced understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values. Provides select account service for members and nonmembers including policy changes, certificates, endorsements, renewals, non-renewals and remarkets, cancellations, reinstatements, and record updates within agency systems. Facilitates initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs. May work with underwriters on complex accounts across management lines and Excess and Surplus for renewals, endorsements, and remarketing. Facilitates multi-tiered account reviews, by leveraging the carrier renewal cycle, and understanding the members and nonmembers risk profile to provide consultative advice and appropriately address and mitigate the risk. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma OR General Equivalency Diploma. 2 years of insurance sales and service experience to include 1 year of experience working in a High Value insurance agency, Commercial Insurance agency or broker setting. Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. High Net Worth/Private Client Experience and ability to handle sensitive information. Excellent communication and customer service skills. What sets you apart: 4 or more years of Commercial Lines Insurance experience writing new business. (Not including renewals and/or servicing) 4 or more years working experience quoting and binding directly with the insured. Experience with Agency Management Systems and/or Salesforce. Experience working in a Commercial Lines multiple carrier environment. Experience writing Commercial Lines in multiple states. Experience working in a call center environment. Active P&C General Lines License for home state. Compensation range: The salary range for this position is: $54,550.00 - $97,750.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). USAA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement webpage. USAA will consider qualified applicants with a criminal history pursuant to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the Los Angeles County Office of Labor Standards and Enforcement website. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.$54.6k-97.8k yearly 1d agoCustomer Service Representative - State Farm Agent Team Member
Steve Rider-State Farm Agent
Remote job
Job DescriptionBenefits: Hourly Plus Commission and Bonuses Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Health insurance *STATE FARM EXPERIENCE REQUIRED* ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Steve Rider - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates (billing, questions, etc.) Process insurance claims and follow up with customers. Administrative Tasks Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Previous experience with State Farm Active P&C and L&H License This is a remote position.$27k-35k yearly est. 1d agoBusiness Insurance Sr. Client Manager
Marsh McLennan Agency-Michigan
Columbus, OH
Company:Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Business Insurance Sr. Client Manager at Marsh McLennan Agency (MMA). MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). Applicants must be within driving distance to the Columbus, GA office to be considered for this role and have the ability to commute to the office five days a week. A day in the life. As a Business Insurance Sr. Client Manager you will: Partner effectively with the Producer by anticipating their sales support needs Collaborate with the Producer to accomplish overall production, retention, and growth goals Handle all account management responsibilities including billing, policy changes, agency management system updates and answer coverage questions Provide coverage analysis and risk management recommendations, complete applications, prepare submissions, negotiate coverage and pricing, and prepare proposals Timely and accurate management of the full life cycle renewal process partnership and handling of cancellations. Maintain proper level of communication and builds effective relationships with clients and carriers to drive retention. Resolve accounting discrepancies as appropriate. Assist with policy-checking and keep up to date on rates, forms, and coverage changes. Executes activities relating to the public, clients and carriers to avoid and eliminate issues involving potential errors and omissions. Our future colleague. We'd love to meet you if your professional track record includes these skills: 7+ years insurance experience in an agency or brokerage environment focusing on middle market clients 5+ years demonstrated knowledge of Property & Casualty Insurance High School Diploma required and Bachelor's Degree in related field or equivalent work experience is preferred, designations encouraged Effective negotiation skills and placement process management expertise Property & Casualty License Extensive knowledge of how insurance products are utilized and administered. Extensive knowledge of markets and marketing techniques. Proficiency with agency management software (Sagitta, Image Right) A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: Medical, dental and vision insurance 401K and company match program Company-paid life and disability Generous paid time off programs Employee assistance program (EAP) Volunteer paid time off (VTO) Career mobility Employee networking groups Tuition reimbursement and professional development opportunities Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out online: *************************** or flip through our recruiting brochure: ********************** Follow us on social media to meet our colleagues and see what makes us tick: ************************************ ********************************** ***************************** ******************************************************* Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMASE$83k-136k yearly est. Auto-Apply 60d+ agoStrategy & Business Operations, Stripe Business Performance
Stripe
Remote job
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team & role The Stripe Strategy & Business Performance team serves as the central nervous system of Stripe, laying the foundation for Stripe's next decade of growth. This team focuses on our most critical and strategic initiatives and has a close partnership with our executive team in setting our 3 year strategy, our 1 year plan and helping us to meet our goals in-year. You will dive into a wide array of problems that drive impact for the business across operations, products, go-to-market, and analytics. What you'll do In this role, you will work cross-functionally within our group and across Stripe's technical and user-facing teams to solve problems and design workflows that benefit our users. Specifically: Work on cross-cutting company strategy projects and collaborate with teams to implement changes Partner directly with senior leaders and cross functional teams to accelerate progress, solve hard scaling initiatives, and incubate new programs Obsess over our top company metrics, helping to surface and drive initiatives that will move the needle for Stripe Build and own models for in-depth analyses to help inform our overall strategy and make the right growth decisions for Stripe Conduct comprehensive data analysis and develop actionable insights to inform strategic decisions and optimize operational processes across Stripe. Define metrics and leading / lagging indicators of business performance Drive analysis and research to be an integral part of yearly strategy and company goal planning Track projects, timelines and commitments on internal projects and customer deliverables Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 12+ years of experience in strategy & operations, data science, finance, product management, or similar roles at technology companies Experience working in highly cross functional settings, and in a role that spans strategy, analysis, and operations in a fast-paced environment Critical and first principles thinking (e.g., ability to question how we are working rather than simply executing), and the ability to zoom out to the most important questions Passion for digging deep into data and problem solving Experience in data analytics with demonstrated ability in navigating large data sets and/or SQL Excellent written and verbal communication with the the ability to speak to leaders across different teams, such as partnerships, product, engineering, and sales Demonstrated ability to thrive in influence without authority environments Good balance of business and technical acumen An ability to execute with minimal guidance, and in contexts with a high degree of ambiguity Preferred qualifications Payments ecosystem, or experience in finance or fintech is a plus. Experience facilitating large meetings with a strong focus on goals and outcomes Ability to build trust and partner with senior leaders and CXOs Experience driving creative solutions with and effectively informing the roadmap of cross-functional teams Ability to understand the implications of Stripe ships such as product features, policy changes, and marketing outreach on the user experience and resulting support experience$68k-96k yearly est. Auto-Apply 1d agoProduction Supervisor
Actalent
Columbus, OH
INTERESTED CANDIDATES PLEASE REACH OUT TO CARRIE AT CSTUDEBA @ACTALENTSERVICES.COM OR TEXT ************** TO SET UP A PHONE INTERVIEW. Actalent is currently hiring multiple Production / GMP Supervisors to support a pharmaceutical manufacturing company in Columbus, OH. You will be supervising 15-25 technicians - openings available across 1st, 2nd and 3rd shift. Responsibilities - Provide strong leadership and ensure regular onsite attendance and punctuality. - Build accountability and share commitments with the team using action items. - Clearly communicate and document performance expectations and outcomes. - Support career development through individual meetings. - Develop effective teaching, coaching, counseling, and disciplinary skills. - Communicate daily with shifts and teams to resolve problems. - Assess and improve policies, procedures, and practices. - Maintain thorough knowledge of relevant policies, procedures, and equipment. - Provide functional leadership for daily operations, focusing on coaching and team development. - Ensure employees are trained and knowledgeable on policy changes and new procedures. - Conduct team activities in compliance with safety rules and regulations. - Work with management to establish, monitor, and communicate KPIs. - Conduct huddle meetings, close-out meetings, and reporting. - Collaborate with Quality, Safety, Occupational Health, and Equipment Support teams. - Supervise teams of 15-25 members depending on the group. Essential Skills - Strong supervisory skills in a manufacturing environment. - Experience with SOP and FDA compliance in a pharmaceutical setting. - Prior GMP experience or in an FDA-regulated environment is preferred. - Minimum 18+ months of supervisory or management experience. - Strong verbal and written communication skills. - Experience with SAP or similar tracking systems. Additional Skills & Qualifications - High School Diploma or GED required; Associates or Bachelors in Science, Engineering, Manufacturing or related preferred. - Comfortable wearing heavy PPE for the majority of the day. - Ability to be on feet and walk around the facility for most of the day. Work Environment This is a fast-paced environment with 1st, 2nd and 3rd shift openings available. The position may require rotational weekend coverage (likely every 2-2.5 months), with the opportunity to take the following Monday off. Initial training will occur on the first shift before transitioning to the normal shift. The role involves wearing heavy PPE and being on your feet for most of the day. Job Type & Location This is a Permanent position based out of Columbus, OH. Pay and Benefits The pay range for this position is $70000.00 - $83000.00/yr. Annual performance bonus potential 401k employer match up to 6% of your contributions 23 vacation/personal days 11 paid Company holidays Generous healthcare benefits Employee discount program Wellbeing rewards programs Safety and Quality is a top organizational priority Career advancement/growth opportunities Tuition Reimbursement Maternity and Parental Leave Workplace Type This is a fully onsite position in Columbus,OH. Application Deadline This position is anticipated to close on Dec 25, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.$70k-83k yearly 6d agoEnterprise Program Administrator
Agilent Technologies
Remote job
As an Enterprise Program Administrator, your primary responsibilities will be to work with your assigned customers, service vendors, and others as the need arises, to meet the customer's service requirements. This will include scheduling Preventive Maintenance and repair services, ensuring that service requests are acted on in a timely manner, and responding to customer requests and inquiries. You may also be responsible for recommending vendors, administering procurement functions, and reporting costs. This is a customer-facing role. Ability to work onsite as needed Principal Duties and Responsibilities: Schedule on-site repair for contract, warranty, and trade requests. Schedule all Preventive Maintenance and Compliance Services. Maintain and use accurate coding standards to ensure data accuracy. Has ownership of Support delivery for the assigned customer. Communicate with the customer to clearly identify and set expectations, address any expectation issues, and keep customers updated on the status of their calls. Handles customer feedback and communication. Communicates with and leads schedules with 3rd party service providers. Development of customer relationships, often requiring tact, persuasion and negotiation skills. Directly contact External and Internal Customers of all levels. Initiates partner concern to Support Management of Customer issues. Solves a variety of problems varying in complexity, involving multi-departments. End-to-end service management. Understand service management asset delivery needs, service levels, and cost. Run Third party service delivery within customer's system and processes. Report and supervise 3rd party delivery and costs. Recommend improvements for both delivery and costs that meet needs and requirements. Qualifications Degree or equivalent combination of education and experience. At least 3+ years of meaningful experience for entry to this level. Experience using Customer Database Systems. Previous experience working in a GMP environment (Preferred but not required). Knowledge of GxP guidelines and requirements (Preferred but not required). Vital planning and interpersonal skills. Previous experience scheduling service events. Excellent communication skills. Proven efficiency working in a team environment. Proven ability to optimally advise the actions of others. Ability to work with team members remotely. Excellent keyboarding skills and knowledge of PC applications -- including Microsoft and SAP products. Understand and apply appropriate quality improvement processes. Must align with all customer site access requirements, including GMP training and medical requirements. Shown ability to adjust quickly to process and policy changes. Must be available for occasional travel, including overnight training and other Agilent activities. Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least November 14, 2025 or until the job is no longer posted.The full-time equivalent pay range for this position is $30.08 - $50.29/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: OccasionalShift: DayDuration: No End DateJob Function: Services & Support$30.1-50.3 hourly Auto-Apply 41d agoPublic Health Consultant
Dasstateoh
Columbus, OH
Public Health Consultant (250009CB) Organization: Department of Children and YouthAgency Contact Name and Information: ******************************************* Unposting Date: Dec 22, 2025, 4:59:00 AMWork Location: Children&Youth N. High Complex 246 North High Street Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $31.74 per hour Schedule: Full-time Work Hours: 8:00 AM - 5:00 PMClassified Indicator: ClassifiedUnion: 1199 Primary Job Skill: Public HealthTechnical Skills: Public HealthProfessional Skills: Collaboration Agency OverviewAbout us Our mission is to promote positive, lifelong outcomes for Ohio youth through early intervention, quality education, and family support programs. At DCY, we offer our employees a rewarding work experience in public service helping Ohioans achieve a sustainable lifestyle that includes generous benefit options and a flexible work life balance making our agency a great place to work! To learn more about DCY, please visit our website at Department of Children and Youth | Ohio.gov. Location Requirements DCY's core hours of operation are Mon-Fri from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across DCY divisions. Employees may begin as early as 7:00am & as late as 9:00am, based on supervisory approval. This position performs work on-site daily at DCY's office space. Job DescriptionKey Responsibilities Maternal and Infant Wellness Consultant Provides statewide public health consultation and project management for maternal and infant health initiatives within the Ohio Department of Children and Youth. Manages program planning, data reporting, grant and contract oversight; and provides technical assistance to public health and clinical partners. Responsible for advancing strategic maternal and infant wellness (MIW) priorities, coordinating statewide stakeholders, supporting project development and implementation activities, and ensuring compliance with requirements. Project/Program Management & Oversight (60%) Leads in planning, design, implementing and monitoring project interventions, supporting adoption of best practices across diverse settings. Collects, analyzes, and reports data from projects and reports program outcome data to stakeholders; develops and implements program and process evaluations. Develops and maintains systems to monitor, track, and report program information. Including use of DCY's grants management system. Develops appropriate program materials and tools to support implementation. Manages projects by overseeing contracts, grants, and other agreements related to MIW strategies and statewide maternal and infant health initiatives. Tracks expenditures of assigned projects and programs, and processes expense reports and invoices. Works with funded partners to ensure deliverables, reporting requirements, and performance expectations are met. Monitors compliance with data collection and reporting expectations. Assists in evaluating program effectiveness and strengthens program planning through data-informed recommendations.Maintains inventory of materials for training and implementation. Ensures compliance with state and federal program and grant reporting requirements. Stakeholder Engagement (20%) Strengthens relationships, coordination, and alignment among maternal and infant health stakeholders across the 10 Maternal and Infant Vitality Initiative (MIVI) communities. Establishes and maintains relationships with key partners and participates in county-level stakeholder meetings (minimum two per county per year). Serves as a consistent point of contact for questions, updates, and coordination between DCY and local partners Shares timely updates, resources, and guidance from DCY, and gathers input, insights, and promising practices from communities to inform program decisions. Identifies emerging trends, gaps, or needs related to maternal and infant health services and connects partners to relevant DCY programs, technical assistance, and resources. Supports alignment across programs and partners by identifying areas of overlap, reducing duplication, and promoting coordinated strategies. Facilitates or co-convenes cross-community conversations, peer-learning sessions, and collaborative discussions to strengthen shared approaches. Ensures consistent implementation of statewide messaging and program priorities across MIVI communities. Maintains organized documentation of engagement activities, including meeting notes, contact logs, and monthly activity summaries. Public Health Consultation (20%) Monitors maternal and infant health indicators to identify needs, gaps, and opportunities for improvement across Ohio communities. Provides health education, consultation, and subject-matter expertise to reinforce MIW health promotion priorities. Assists in planning, assessing, and improving public health interventions, supporting adoption of best practices across diverse settings. Offers technical assistance, including phone consultation, written guidance, and on-site support, to public health professionals, health systems, community partners, advocacy groups, and social service agencies on MIW program planning and implementation. Contributes to the development and refinement of Bureau and section program plans, strategic priorities, and statewide initiatives. Tracks measurable health objectives and maintains required records and reports. Supports operational and administrative components of statewide maternal and infant health programs to reduce risks and improve outcomes. Disseminates information about assigned projects and programs and data analysis (e.g., oral presentations, written reports, social media). Serves as a liaison with entities within and outside DCY (ex. state agencies, local organizations). Contributes to preparation of reports for federal funders and the State, including documenting how data are reported and how evaluation findings support continuous quality improvement. Assists the program manager in preparing and/or prepares grant applications. Reviews grant applications to determine appropriateness for funding. Schedules, coordinates, and/or chairs grant review processes. Recommends approval or disapproval of grant requests or contracts. Researches and interprets data and information concerning maternal morbidity, maternal mortality, infant mortality, social determinants, and process/outcome evaluation (e.g., published papers, policies, procedures). Conducts research and literature reviews to stay current on trends, policy changes, and developments in maternal and infant health. Maintains and develops skills in health policy and health services research, including attending conferences, trainings, seminars, and webinars, and staying current with the literature.Pay InformationUnless required by legislation or union contract, starting salary will be step 1 of the salary range associated with this position. New hires advance to the next step in the range after 6 months and annually thereafter. Based on collective bargaining and legislative activity, there may be cost of living increases awarded annually. Additional longevity supplements begin after 5 years. The current wage progression for this position is in the table below.Months of EmploymentAt Hire6 months18 months30 months42 months54 Months 66 Months 78 Months Pay Range1199/12Step 1Step 2Step 3Step 4Step 5Step 6 Step 7 Step 8 Hourly$31.74$33.35$34.96$36.65$38.49$40.32$42.29$44.39Annual$66,019$69,368$72,717$76,232$80,059$83,866$87,963$92,331Background Check InformationThe final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.Status of posted positions You can check the status of your application online be signing into your profile and clicking the “My Jobpage” tab to view completed submissions and submission details. If you have questions other than your applications status, please direct them to ************************************************ Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.Qualifications6 mos. exp. in providing direct service &/or consultation in a public health, community health, hospital &/or clinic setting, to include exp. in program evaluation, grant review, developing & presenting training programs & in facilitating &/or working collaboratively with coalitions or groups; completion of graduate core coursework in public health, health care, health administration or related field; must be able to provide own transportation. -Or 18 mos. exp. in providing direct service &/or consultation in a public health, community health, hospital &/or clinic setting, to include exp. in program evaluation, grant review, developing & presenting training programs & in facilitating &/or working collaboratively with coalitions or groups; completion of undergraduate core coursework in public health, health care, health administration or related field; must be able to provide own transportation. -Or equivalent of Minimum Class Qualifications for Employment noted above. Job Skills: Public HealthSupplemental InformationAll answers to the supplemental questions must be supported by the work experience/education provided on your civil service application. Attachments will not be considered as part of your application.Selection devices such as a structured interview, proficiency instrument, and/or assessment may be required for this position. Applicants must demonstrate proficiency with a passing score of applicable selection device to be considered for this position. Regardless of a passing or failing score, all results will be maintained for 6 months. Applicant with a passing score will be retained and utilized for a 6-month period. Applicant with a failing score in the same position may not re-take the same selection device for a 6-month period.Travel required, as needed. Must provide own transportation or in order to operate a state vehicle, you must have a valid driver's license.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.$66k-92.3k yearly Auto-Apply 43m agoInnovation & Growth Senior Director, Commerce Operations
Tinuiti
Remote job
Who we are: Tinuiti is the largest independent full-funnel marketing agency in the U.S. across the media that matters most, with $4 billion in digital media under management and more than 1,200 employees. Built for marketers who demand growth and accountability, Tinuiti unites media and measurement under one roof to eliminate waste-the biggest growth killer of all-and scale what works. Its proprietary technology, Bliss Point by Tinuiti, reveals the truth around growth and waste, and how to capitalize on it. With expert teams across Commerce, Search, Social, TV & Audio, and more, Tinuiti delivers measurable results with brutal simplicity: Love Growth. Hate Waste. We support 100% remote work for this role! We'd love to hear from you if: Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don't necessarily meet every single point on the job description, please still get in touch. As the Senior Director, Commerce Operations, Innovation & Growth you will be responsible for the following: Strategic Growth & Business Development Collaborate with Sales, Marketing, and Partnerships teams to develop strategic positioning and content that accelerates service adoption, including, but not limited to, industry opinions, topical one-sheeters, partner and vendor overviews, developing unique selling propositions of Tinuiti Commerce Operations, and external thought leadership multimedia content for our newsletter, webinars, blog et al. Represent Commerce Operations in high value new business pitches and audits, providing expert-level solution support to drive client acquisition and expansion. Support internal audit program with support of platform SME's and Delivery Leaders, to ensure that current clients are always on the cutting edge with fresh strategy perspective. Platform + Service Growth Partner with vertical leads (Softlines, Hardlines, CPG, Beauty) to deliver tailored operational strategies that reflect the nuances of each product category. Guide client teams through complex issues such as item suppression, vendor negotiations, new product launches, and catalog troubleshooting with empathy and precision. Build a high-touch service culture through close collaboration with media, creative, and strategy teams to align efforts across the full commerce journey. Manage and strengthen retailer platform relationships-especially Amazon-through strategic participation in Alphas/Betas, proactive promotion planning, and vendor collaboration. Act as the escalation point and solution architect for operational issues across Vendor Central and Seller Central. Stay informed of retail platform policy changes, ensuring compliance and driving knowledge dissemination across teams and clients. Lead initiatives to optimize client storefronts, PDPs, and merchandising strategies, incorporating SEO, A+ content, Brand Store optimization, and back-end catalog integrity, evaluating and selecting vendor partnerships to provide best in class support. Work closely with commerce media teams to align operational readiness guidelines with advertising and promotional planning. Spearhead Walmart and TikTok Shop expansion in collaboration with the Media and Social Innovation & Growth Lead, Commerce, Shared Services, and platform SMEs Operational Efficiency & Process Optimization Oversee the end-to-end retail workflow structure from catalog setup to fulfillment optimization ensuring efficient, cost-effective delivery and strong compliance with platform requirements. Architect and collaborate on operational strategies for inventory planning, order management, and profitability analysis to proactively solve challenges in retail execution, transitioning historical ways of working to re-imagined processes using 3rd party vendors and AI tools. Standardize and implement operating procedures, leveraging automation and tech enablement to drive efficiencies and performance at scale, utilizing existing resources in the DOC and making recommendations for new partnerships and vendors. Thought Leadership & Knowledge Sharing Represent the company at industry events, conferences, and thought leadership panels to reinforce brand positioning. Work cross-functionally with Solution Champions and Client Operations teams to refine processes and drive operational efficiency. Lead and mentor teams in adopting and implementing strategies tailored to client needs. Develop frameworks for innovation measurement, tracking adoption, impact, and effectiveness of new solutions. Define and lead the long-term operational vision in alignment with Tinuiti's broader Connected Commerce strategy. Serve as a strategic thought partner to executive leadership and client stakeholders, advising on business models (1P vs. 3P), profitability levers, and Amazon retail dynamics. Support net-new brands and established sellers by crafting go-to-market operations strategies that are data-driven and scalable across verticals. KPIs: Achievement towards Commerce Operations revenue and active relationship volume goals Opportunity win rate percentage for relevant service lines Solution adoption rates and internal enablement effectiveness Client success and performance improvements resulting from innovation strategies Professional Qualifications: 8+ years of experience in ecommerce or retail operations, including 3+ years in a senior leadership role. Strong expertise in Amazon Retail (Vendor Central and Seller Central), marketplace strategy, and digital commerce operations. Experience in working with cross-functional teams and client-facing programs. Demonstrated ability to design and scale systems, processes, and workflows across a large portfolio of clients. Data literacy and familiarity with retail analytics platforms, content tools, revenue recovery, PIM and order management systems like Pacvue, Skai, CommerceIQ, Merchant Spring, Carbon6, Dimetyd, Helium10, Keepa, Analytic Index, Stackline, Profitero (or internal proprietary tools of similar functionality) Track record of serving as a SME with strong knowledge of best practices and industry developments Proven ability to lead teams, influence stakeholders, and drive adoption of cutting-edge strategies. Excellent communication skills and the ability to present complex ideas clearly and persuasively. Competencies: Inclusive collaborator: you are an active listener, advocate, influential communicator, and partner. You understand others' goals, objectives and challenges and work to successfully navigate them. Strategic innovator: you counteract groupthink yet are skilled at gaining executive buy-in on strategic decisions. You analyze the effectiveness of the status quo and actively collaborate to improve it. Inspiring leader: you drive the vision and strategy for your team and cross-functionally, break down barriers, and leverage deep domain expertise to coach your team in the right direction RevShare Based: The hiring salary range for this role is ($150,000 - $170,000). We also offer an incentive pay program (RevShare) comprising a monthly variable revenue payment opportunity and a discretionary annual performance bonus. Hiring salaries are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, parity with other team members, and alignment with market data. We will provide more information on our benefits, incentive pay, and equity upon request. Disclosure as required by the Colorado Equal Pay for > Equal Work Act, C.R.S. § 8-5-101 et seq. FLSA Classification: Exempt We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Benefits: Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged. When you prioritize time for yourself, you're able to bring your best self to work. That's why we offer unlimited paid time off, a fully remote environment, and flexibility to take the time you need, when you need it. On top of that, we provide 20 paid holidays, including multiple long weekends, to ensure you have dedicated time to step away and disconnect. We're proud to offer above-industry standard work-life balance, consistently rated as one of the most loved benefits by Tinuitians year after year. Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts Retirement: Match up to 4% of your contributions at 100% with immediate vesting Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child. Learning and Development: On-demand learning (powered by LinkedIn Learning), mentorship program, leadership and management development programs and resources Disclaimer: This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group. Tinuiti is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.$150k-170k yearly Auto-Apply 60d+ agoRadiology Scheduler
Southwest Medical Imaging
Remote job
Job Title Radiology Scheduler Department Scheduling Reports to Contact Center Manager Status Full-Time/Non-Exempt The Radiology Scheduler is responsible for managing both inbound and outbound calls with internal and external customers, ensuring efficient scheduling, rescheduling, and confirmation of patient appointments for various radiological exams via a computerized system. Accurate and thorough data entry into the Fuji RIS system is critical to maintaining appointment integrity. Exceptional attention to detail and the ability to effectively multitask are essential for success in this role. Daily use of medical terminology will be integral to the position. In addition, the scheduler may be required to assist with specialty queues as necessary, contributing to the overall success of the department. A strong understanding of radiology exams is essential. This position must demonstrate a commitment to providing world-class customer service and fostering a positive, collaborative work environment. This role offers the flexibility of remote work; however, there may be occasions where in-person presence at the office is required. The radiology scheduler is expected to advance to a Tier 3 Scheduler position, with the timeline for progression determined at the discretion of the manager. Radiology Scheduler Detailed Responsibilities Answer incoming calls from patients, physicians' offices, and other healthcare providers promptly and professionally. Make outbound calls to patients, including reminders, rescheduling, or clarifying information related to exams including faxed orders Use active listening and clear communication to provide accurate information and resolve patient inquiries or issues. Ensure all patient communications are handled efficiently and courteously, maintaining a high level of customer service. Schedule and confirm appointments for a variety of exams using a computerized system. Monitor the schedule and accommodate add-on appointments throughout the day. Initiate the protocol process by either transferring patients to the Assessment Coordinator or scheduling "Assessment" exams for MRI, CT, and Biopsy patients at the time of the appointment. Ensure the accuracy and completeness of patient demographic and insurance information through real-time verification applications. Working knowledge of Medicare, AHCCCS, Workers' Compensation, and other third-party Insurance payors. Input location codes to generate worklists. Provide patients with detailed instructions, including prep requirements, exam location, date, and time. Submit merge requests for duplicate accounts to ensure data consistency. Communicate with imaging centers regarding patient cases and special needs. Utilize all available scheduling resources, including exam notes, WIKI, email Teams updates, and seek support from scheduling leads and supervisors when needed. Report potential issues promptly to radiology scheduling leads, supervisors, and contact center management for direction on resolution. Attach faxed orders to the appropriate patient files. Schedule blocks as required, following established scheduling guidelines. Review orders to ensure all requested exams are scheduled or in the process of being scheduled. Participate in training, orienting, and mentoring new employees as requested by scheduling leads, supervisors, or contact center management. Attend meetings as necessary and perform other related duties as assigned or requested. Specific Job Knowledge, Skill, and Ability Strong Communication - both written and verbal Demonstrates a pleasant disposition and positive attitude, and maintains a cordial and professional approach Dependable Fosters and reinforces team-based results. Anticipates and adapts to change (e.g. policy changes, operational/procedures, insurance changes, protocol changes) in a positive manner. Demonstrates ability to handle multiple tasks with short timelines, prioritize and organize work, and complete scheduling in a timely and accurate manner. Ability to accurately type 35 to 40 WPM Skill in using office equipment: Basic Computer Skills and Telephone Among the many benefits of a career with Southwest Medical Imaging, are the following: Medical, Dental & Vision Coverage Health Savings Accounts (HSA-available if enrolled in a high deductible plan) Flexible Spending Accounts (FSA) Dependent Care Reimbursement Accounts (DCRA) Employee Assistance Program (EAP available if enrolled in Health plan) 401(k) retirement plan Paid Time Off (PTO) Company Paid Basic Life & AD&D Insurance Voluntary Life Insurance Voluntary Short Disability Company Paid Long-Term Disability Pet Discount Program 6 paid Company Holidays Floating Holiday, Jury Duty & Bereavement Leave Tuition Reimbursement Competitive Salary Leadership Mentoring Opportunities Requirements Education and Experience High School Diploma or Equivalent required At least 1 year of medical or call center experience preferred Radiology/Medical Industry, MA or Back Office experience or related Certification a plus but not required. Physical Requirements While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk and hear. The employee is frequently required to sit. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.$23k-33k yearly est. 60d+ agoJ.P. Morgan Wealth Management- Senior Associate, Business Intelligence - Data Visualization & Workflow Development
JPMC
Columbus, OH
Join the Business Readiness team within the Wealth Management Business Administration and Operational Excellence group, where you'll support diverse initiatives like new products, technology rollouts, and policy changes. We're looking for a top performer to make a meaningful impact in a fast-paced environment, focusing on data analytics, reporting, and automation. Collaborate on designing and implementing reporting solutions and gain exposure to the business side by supporting change initiatives. As a Senior Associate in the Business Readiness team within the Wealth Management Business Administration and Operational Excellence (BAOE) group, you will engage quickly and deliver meaningful impact in a fast-paced environment. You will focus on data and analytics, reporting, dashboards, automation, and workflow development. You will collaborate on the design, development, operating model, and implementation of reporting and analytics, and partner with our PM to ensure reporting requirements are met. Additionally, you will have the opportunity to learn the business side of the team, supporting change initiatives as they come through the delivery enablement process. Job responsibilities Design, build and maintenance of reporting dashboards for all teams across JPMWM BA&OE (as well as the broader Service & Administration organization); owning and publishing to the server Utilizing Alteryx and Tableau to create automated and self-serve reporting Developing and supporting application or workflows used across the business Synthesizing actionable data and creating presentations for the team and senior management Staying current with AI and LLM models and demonstrate excellent prompting Managing multiple priorities simultaneously, ensuring reporting is updated accurately and timely This position requires flexibility and the ability to quickly adapt to changes within a dynamic environment Required qualifications, capabilities & skills Maintaining a positive attitude and acting as a team player in supporting team functions and implementing initiatives Ability to effectively serve a wide range of partners and stakeholders Experience building with Tableau, Alteryx and SharePoint Previous experience developing low code applications or workflows (i.e., Unqork, Signavio, PEGA, Power) Experience with and interest in using AI and LLM to improve business operations & efficiency Intermediate or advanced with Microsoft Office, specifically Excel, PowerPoint and Visio BA/BS required 3+ years of analytics, development, data visualization or project management experience Excellent written and verbal communications skills, comfortable presenting complex concepts to leaders Preferred qualifications, capabilities & skills MBA preferred Working knowledge of or prior experience with the Wealth Management business, processes and systems Experience with Microsoft, including the Power Platform Comfortable developing workflows and solutions using both coding, or low-code/no-code approaches Advanced ability to utilize existing & emerging intelligent solutions to support the business Strong interpersonal skills and ability to work across all levels of the organization Strength in project management, issue identification and resolution$61k-90k yearly est. Auto-Apply 60d+ agoBusiness Analyst (Vendor Relations) - REMOTE
Molina Talent Acquisition
Remote job
Responsible for accurate and timely intake and interpretation of regulatory and/or functional requirements related to but not limited to coverage, reimbursement, and processing functions to support systems solutions development and maintenance. This role includes coordination with stakeholders and subject matter experts on partnering teams and supporting governance committees where applicable. JOB DUTIES Develops and maintains requirement documents related to coverage, reimbursement and other applicable system changes in areas to ensure alignment to regulatory baseline requirements and any health plan developed requirements. Monitors sources to ensure all updates are aligned. Leads coordinated development and ongoing management /interpretation review process, committee structure and timing with key partner organizations. Conducts analysis to identify root cause and assist with problem management as it relates to state requirements. Communicates requirement interpretations and changes to health plans/product team and various impacted corporate core functional areas for requirement interpretation alignment and approvals as well as solution traceability through regular meetings and other operational process best practices. Provides support for requirement interpretation inconsistencies and complaints. Self-organized reporting to ensure health plans/product team and other leadership are aware of work efforts and impact for any prospective or retrospective requirement changes that can impact financials. Engages with operations leadership and Plan Support functions to review compliance-based issues for benefit planning purposes. KNOWLEDGE/SKILLS/ABILITIES Maintains relationships with Health Plans/Product Team and Corporate Operations to ensure all end-to-end business requirements have been documented and interpretation is agreed on and clear for solutioning. Ability to meet aggressive timelines and balance multiple lines of business, states, and requirement areas. Strong interpersonal and (oral and written) communication skills and ability to communicate with those in all positions of the company. Ability to concisely synthesize large and complex requirements. Ability to organize and maintain regulatory data including real-time policy changes. Self-motivated and ability to take initiative, identify, communicate, and resolve potential problems. Ability to work independently in a remote environment. Ability to work with those in other time zones than your own. JOB QUALIFICATIONS Required Qualifications At least 2 years of experience in previous roles in a managed care organization, health insurance or directly adjacent field, or equivalent combination of relevant education and experience. Policy/government legislative review knowledge. Strong analytical and problem-solving skills. Robust knowledge of Office Product Suite including Word, Excel, Outlook and Teams. Previous success in a dynamic and autonomous work environment. Preferred Qualifications Project implementation experience Knowledge and experience with federal regulatory policy resources including Centers for Medicare & Medicaid Services (CMS) and the Affordable Care Act (ACA). MS Project. Visio. Vendor Relations experience. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.$70k-102k yearly est. Auto-Apply 12h agoProgram Director -- State Energy Program
Aptim
Remote job
The State Energy Program Director will be responsible for designing, launching, and delivering a state HOMES and HEAR program. The director will be responsible for developing an internal team and collaborating with a wide array of partners and stakeholders. APTIM's Energy Solutions team is a recognized leader in the marketplace. Our energy experts deliver highly innovative projects and complex client solutions providing the full breadth of solutions including energy efficiency, energy management, carbon management, smart infrastructure, and distributed energy resources (DER). Our consultants proactively collaborate with clients to define and implement strategies and programs around key business drivers, with the primary focus of finding and delivering high impact outcomes that exceed expectations and meet the unique needs of our government, utility, and commercial clients. This position will be responsible for making high-level and impactful decisions to define the path forward, providing strategic guidance and support to resolve barriers and find innovative solutions. The role will provide leadership to staff and be the main point of contact to the client. This position will lead a team to proactively collaborate to define and implement strategies and campaigns around key client drivers, with the primary focus of finding and delivering projects in the market that meet Department of Energy and State governance and program requirements, exceed expectations and drive market transformation. Key Responsibilities/Accountabilities: Act as primary liaison between the client, program staff, state-wide stakeholders, and corporate management to maintain a highly collaborative and operationally efficient environment. Engage with APTIM Federal SMEs to obtain guidance and support on Federal contracting and delivery standards. Manage two related programs, strategies, budgets having high complexity in a coordinated way to optimize benefits, minimize risk and control outcomes across the portfolio. Continuously improve strategies, designs and operations to ensure the program maintains excellence or improves on KPIs, including customer satisfaction, energy savings and cost-effectiveness. Ensure work is performed safely, ethically, within budget, according to client requirements and schedule and with exceptional quality. Prepare effective communications (e.g., memos, presentations, analysis) to support program policy changes, critical management decisions, corrective actions, or other key decisions. Maintain communication with APTIM leadership, escalating key issues in a timely manner to garner support, bringing insights, guidance and/or resources back to the program team as appropriate. Analyze contractual and financial performance and direct activities to improve performance. Provide leadership, support, and actively participate in relevant industry and stakeholder groups. Keep abreast of DOE guidelines and developments to ensure ongoing program compliance and success. Keep abreast of economic, policy and technology developments and changes related to energy and energy efficiency both locally and nationally. Assume responsibility for identifying and capitalizing upon new opportunities for enhancing the program and services in alignment with evolving client, market, or customer needs. Allocate and manage staff and resources to meet objectives and continuously investigate and implement ways to improve operational efficiency. Lead an internal team, as well as subcontractors and consultants. Manage the performance of employees through goal setting, ongoing assessment, and coaching. Other duties as assigned. Ensure compliance with all APTIM quality and safety policies as well as all OSHA regulations. Basic Qualifications: Bachelor's degree from an accredited four-year college or university, preferably in related fields such as Business, Engineering, Environmental Studies, etc. or equivalent work experience. 6+ years of progressive experience in Energy Efficiency, Energy Management, Sustainability, Program Management, or Demand Side Management Programs. Experience leading and managing a program team. Experience owning a large and complex program budget and P&L. Demonstrated ability to build and lead diverse, multidisciplinary teams successfully and build collegial and collaborative team culture through direct and indirect leadership. Working knowledge of the energy efficiency industry history and landscape. Ability to clearly define, refine, train, and manage teams in the implementation of internal processes and controls associated with accounting, human resources (e.g., interviewing, onboarding, goal setting, personnel development), contracting and compliance, work safety and financial reporting. Demonstrated ability to develop and manage a complex strategic vision and translate its pursuit into actionable tactics, actions, and objectives. Executive level communication and presentation skills. Contract negotiation experience. Proficient in Microsoft Office software suite. Demonstrated ability to proactively manage risks and issues across all facets of program implementation. Financial management budgeting and reporting experience. Experience managing multi-million-dollar programs. Desired/Preferred Qualifications: Knowledge of Microsoft Dynamics and/or Power BI. Professional experience working with a wide variety of stakeholders, such as state, local and federal governments, for-profit and non-profit organizations, utilities, and others. CEM, PMP, or similar certification. ABOUT APTIM APTIM is committed to accelerating the transition toward a clean and efficient energy economy, building a sustainable future for our communities and natural world, and creating a more inclusive and equitable environment that celebrates the diversity of our communities. We specialize in environmental, resilience, and sustainability and energy solutions, as well as technical and data solutions, program management, and critical infrastructure. For every challenge our clients face, there is an opportunity for APTIM to innovate a fit-for-purpose solution that will raise your organization or community to a new standard of excellence. What you can expect from APTIM: Work that is worthy of your time and talent Respect and flexibility to live a full life at work and at home Dogged determination to deliver for our clients and communities A voice in making our company better Investment into your personal and professional development As of the date of this posting, a good faith estimate of the current pay range for this position is $140K-$170K. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM. Employee Benefits Aptim Environmental & Infrastructure, LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace ************************************ Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and 10+ carriers to find the right benefits that work for them in their location. Life insurance Short-term and long-term disability insurance 401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here: APTIM 2025 401(k) Plan Features (makeityoursource.com) APTIM - Helpful Documents Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law) Watch our video: About APTIM - In Pursuit of Better #LI-BM1$140k-170k yearly 2h agoExec Dir or VP, Regulatory Affairs (Remote US or Copenhagen)
Savara
Remote job
Note: we will begin interviewing for this role in January Role Description The Executive Director/VP Regulatory Affairs will work closely with the EVP of Regulatory affairs to drive all regulatory activities and create regulatory strategies related to all projects of the Company globally. This includes planning and support for all global regulatory activities, contact with regulatory bodies, and supervision of internal regulatory affairs staffs and external regulatory consultants. Regulatory Affairs will have regulatory leadership responsibility for the drug development pipeline projects through development phases and milestones and will oversee commercial drug regulatory requirements including support for the regulatory elements of MLR. The candidate will also help provide regulatory advice to Clinical Development, Clinical Operations, Chemistry and Manufacturing, Compliance and Quality, and Non-Clinical and other groups to ensure compliance with regulatory processes and regulatory requirements for various regulatory bodies around the world. This role can be filled either within the US or in Copenhagen, Denmark and at either an Executive Director or Vice President level. Core Responsibilities * Creates regulatory strategies, including timelines relevant to drive the development of all company products and projects in support of the EVP of Regulatory * Maintains contacts with relevant regulatory authorities * Oversees filing of all regulatory applications complying to the requirements of all regulatory bodies around the world in conjunction with the EVP of Regulatory * Responsible for contributing to the overseeing outsourced regulatory activities, including activities delegated to partner contract research organizations (CROs) or contract manufacturing (CDMOs) * Responsible for maintaining, updating, and staying compliant with all regulatory designations, such as orphan designation, breakthrough designation, fast-track designation, priority review designation, etc. * Provides input and supports Clinical Development, Clinical Operations, Global Technical Operations and Quality, and will work with these disciplines in a collaborative fashion * May serves as the regulatory lead of Company project teams and sub-teams as required * Serve as the co-lead with regulatory authorities in all relevant ex-NA countries. * Oversee the preparation, review, and submission of all relevant regulatory filings in ex-NA regions, including ensuring timely responses to regulatory queries * Monitor evolving regulatory requirements across ex-NA regions and proactively communicate impacts and opportunities to internal stakeholders. * Ensure high-quality regulatory documentation and contribute to establishing scalable regulatory processes and systems. * Represent regulatory affairs to vendors, business partners, regulatory bodies, and executive leadership with or in the absence of the EVP, Regulatory Affairs as required. * Provide regulatory advice to multidisciplinary teams on the regulatory requirements to support clinical and nonclinical development, including preparation and maintenance of IND and CTA fillings * Ensure the company adheres to all regulatory requirements and policies * Responsible for regulatory commercial preparation, and Regulatory oversight of commercial activities including maintaining compliance with all filing requirements and promotional requirements * Monitor regulatory "intelligence" to stay up to date with policy changes, policy trends and actions as they might apply to Savara Qualifications * Bachelor's degree in a life science or health-related field required; advanced degree (PharmD, PhD, or MSc) preferred. * 12+ years of experience in regulatory affairs within the pharma or biotech industries, with at least 5 years of experience in ex-NA regions * Proven track record leading investigational and marketing applications and major agency interactions; experience with complex marketing applications a strong plus. * Familiarity with rare diseases strongly preferred. * Exceptional communication, attention to detail, leadership, and project management skills. * Proactivity and ability to work with minimal supervision * Ability to challenge the status quo and identify better ways to work and achieve goals * Strong quality compass * Ability to make judgements and decisions incorporating both regulatory judgement and business acumen * Knowledge of global regulatory legislations and guidelines and global regulatory systems for tracking and management of filings * Scientific understanding and knowledge involving the development of biologic products, small molecule products and drug-device combination products. Experience in respiratory disease drug development is desirable. * Specific training and certification in Regulatory Affairs are desirable * Ability to independently work with minimal supervision in a multi-disciplinary environment in a disciplined and structured way * Personal Attributes: high energy and passion for getting things done; abilities to build and maintain highly collaborative relationships; attention to details and analytical mindset; team player with a "we" mentality; ability to make judgement and decisions incorporating scientific matters and regulatory requirements in a data driven and pragmatic way Work Location and Travel This role can be filled either remotely within the US or in Copenhagen, Denmark and requires the ability to regularly attend meetings in a US Eastern Time Zone. Travel to Savara's US HQ outside of Philadelphia is required; other travel (including international) to vendor locations will be required. Compensation and Benefits Savara's approach is to provide comprehensive compensation and benefits that are competitive within the job market, offer opportunities to recognize excellence in performance, and are equitable and accessible for all staff. The compensation package for this role will include a base, bonus and equity in all locations. Within the US, the base range for this role is $275,000 to $335,000 and will be filled at either an Executive Director or Vice President level. Savara provides comprehensive US benefits including: * Medical, dental and vision coverage * FSA for health and dependent care and HSA * Paid time off and paid holidays, including a week-long winter shutdown * Paid parental leave * 401(k) with highly competitive match * Life, AD&D, STD and LTD insurance coverage About Savara Savara is a clinical stage biopharmaceutical company focused on rare respiratory diseases. The company's lead program, molgramostim nebulizer solution, is in Phase 3 development for autoimmune pulmonary alveolar proteinosis (aPAP). Savara's management team has extensive experience in rare respiratory diseases and pulmonary medicine, advancing product candidates to approval and commercialization.$275k-335k yearly 4d agoREMOTE Experienced Sales Representative State Farm Agent Team Member
P&CP Academy
Remote job
Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Training & development Tuition assistance We are seeking highly motivated, driven individuals with a passion to help others. If you are looking for a challenging yet rewarding career in the Insurance Industry; we have an excellent position available for you with one of our State Farm Agents! To be considered for this remote position, applicants must have prior experience working with a State Farm Agent and demonstrate proficiency in NECHO, SFPP, and ECRM platforms. About Us: P&CP recruits for State Farm Agents that are actively seeking top-notch talent. Our affiliates take pride in their strong values, exceptional service, and unwavering commitment to their customers' needs. It is imperative that our applicants fit these core values. Our Agents are looking for highly motivated and driven employees with a focused mindset ready to take their Agencies to the next level! Job highlights Qualifications Active Property & Casualty License Strong communication skills written and verbal Ability to problem solve Proven experience in sales and customer facing roles. Excellent organizational skills with attention to detail for effective sales administration. Familiarity with sales techniques and outside sales strategies is desirable. A proactive approach to identifying market opportunities and driving results. Benefits Base Pay plus Commission/Bonuses Base is determined by interview with Agent and applicants prior experience Paid time off Monday - Friday Hours Growth potential and opportunity for advancement within the agency Responsibilities Establish new client relationships and follow up with existing clients, as needed. Possess the ability to update and educate your customers on the various insurance options that will best fit their unique needs. Lead Generation: Proactively seek out new opportunities through different channels, referrals, warm leads. Maintain the necessary skillset to cross-sell and upsell insurance services that best maximize your customers lifestyle. Handle any/all necessary insurance policy related tasks, including, but not limited to collecting payments, identifying claim errors, update all necessary policy changes. Play a pivotal role in helping clients and their families protect their most important possessions. Stay up to date on industry standards and regulatory requirements. State Farm Agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. This is a remote position.$25k-36k yearly est. 25d agoSenior Value-Based Contract Performance Consultant
Ohio Health
Columbus, OH
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: The Senior Consultant, Value Based Contract Performance is charged with supporting teams in solving complex problems focused on improving performance on value-based contracts or alternative payment programs in the Medicare, Commercial and Medicaid spaces as OhioHealth transitions from a volume to value clinical delivery model. This includes the OhioHealth Clinically Integrated Network (CIN) Medicare Advantage and Commercial contracts, OhioHealth Venture Medicare Shared Savings Program Accountable Care Organization (ACO), CMS Bundled Payments for Care Improvement initiative, CMS Radiation Oncology Model, Medicaid contracts, and other initiatives as they arise. This position will support Advisors, Senior Advisors, and Directors charged with convening provider and administrative team members to drive successful change that supports the ability of value-based models to deliver on the value equation of quality, service, and cost efficiency. This position reports to the Advisor, Value Based Contract Performance and is accountable for supporting teams to achieve cost and quality targets within our value-based contracts and programs. Key responsibilities include: * Supporting the team accountability of value-based contract performance in the Medicare, Commercial and Medicaid spaces by aligning and convening teams responsible for performance within components of the value-based contract * Analyzing and synthesizing data (e.g., population health utilization, cost, benchmarking reports) to communicate contract performance and advise on next steps required to achieve metrics. Specifically, drawing inference from data sets to support the recommendation of strategies and tactics to better achieve contract objectives * Supporting the development of quantitative and qualitative evaluations and scenario modeling for contract/program participation in order to generate recommendations to leaders within and beyond Population Health Services; these evaluations will include operational feasibility, financial implications (ROI), physician impact, and general pros and cons * Describing value-based contract targets / goals and current performance. * Supporting cross-functional teams in initiatives and programs to help to achieve contract targets * Documenting standard work for successful initiatives and building processes to ensure program sustainability * Supporting physician and administrative committees focused on monitoring/ improving contract performance * Analysis of federal, state, and local policy that impacts value-based contracts * Serving as key point of contact to payers around value-based contracts Responsibilities And Duties: 70%: Supporting multiple teams to describe and improve value-based contract / program performance * Coordinates and monitors program performance and continuous improvement initiatives * Participates in data collection, analyses, and interpretation of analyses for program planning purposes * Serves as subject matter expert and interpreter of value contracts and programs to support the description of what we need to accomplish and subsequent stakeholder decisions. * Promotes working relationships with other interdependent OhioHealth departments * Participates in strategic planning * Actively participates in team activities such as Gemba walks, team huddles, and team-building sessions to foster growth, development, and team effectiveness. 30%: Medicare, Medicaid, and commercial program knowledge * Analyze and communicate relevant policy updates in the value-based payer space, including Medicare, commercial and Medicaid * Advise how program and policy changes would impact OhioHealth CIN day-to-day operations and performance Minimum Qualifications: Bachelor's Degree (Required), Master's Degree Additional Job Description: Education, Credentials, Licenses: Master's degree in healthcare related fields, Public Health, Business Administration, Healthcare Administration, or Engineering. Can be in process of obtaining a master's degree. Bachelor's degree plus 2 years of relevant healthcare programmatic administrative experience, in lieu of Master's degree. Kind and Length of Experience: One-to-three+ years preferred in healthcare and/or experience in implementing continuous improvement methodologies required with increasingly scope of complexity; experience in a highly complex integrated health system or payer environment; recent graduate meeting education requirements above is acceptable. SPECIALIZED KNOWLEDGE Specialized Knowledge: Strong organizational skills, stakeholder engagement skills, strategic planning, process improvement / LEAN operations, business development project management, and healthcare policy. The following competencies are required for this position: Curiosity, Active Listening, and Problem Solving. DESIRED ATTRIBUTES Specialized Knowledge: Proven track record in supporting teams to solve complex problems, effective relationship building, and demonstrated ability to interface in a matrix relationship with team members in other business units. Networking, thorough communication and interpersonal skills, performance measures and outcomes driven; excellent rapport-building skills; collegiality; problem-solving and conflict resolution skills. These competencies are important for this position: Relationship Management, Leading & Managing Change, Risk Taking, Embracing Diversity, Approachability, Influencing, Audience Connection, and Driving Results. Kind and Length of Experience: Three-to-five + years in healthcare and/or experience in implementing continuous improvement methodologies; with experience in a highly complex integrated health system or payer environment. Work Shift: Day Scheduled Weekly Hours : 40 Department Health Care Transformation Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment$44k-67k yearly est. Auto-Apply 9d agoDirector, Compliance
Andhealth
Columbus, OH
Job DescriptionDirector, Compliance Full Time Columbus, OH AndHealth is on a mission to radically improve access and outcomes for the most challenging chronic health conditions with the goal of making world-class specialty care accessible and affordable to all. We partner with health systems, community health centers, plans, and employers to remove barriers to care to ensure all people have access to the care they deserve. As a Director of Compliance, you will play a key role in supporting our compliance and privacy efforts across AndHealth. This position will ensure AndHealth operates in alignment with all applicable laws, regulations, and internal policies. This role will work closely with senior leadership and other departments to foster a culture of integrity and compliance throughout the organization. What you'll do in the role: Compliance: Manage a comprehensive corporate compliance program, including policies, training, auditing, monitoring, investigations, and reporting functions. Support the company in maintaining compliance with applicable local, state and federal regulatory requirements relevant to healthcare by collaborating with Legal and internal stakeholders. Monitor regulatory and policy changes and assess their impact on the business. When applicable, work with leadership and Legal to enhance policies, standard operating procedures, and systems to align with changes. Create, review, and update internal compliance policies and procedures. Conduct periodic internal audits and compliance risk assessments to identify and mitigate potential risks. Work with departments to implement, when necessary, corrective actions and monitor effectiveness to prevent future occurrences. In collaboration with Legal, conduct annual reviews and updates of business terms, including terms of use, privacy policies, and other published terms for accuracy and compliance. Collaborate with Information Technology to support periodic security risk assessments and to maintain company's incident response process, including investigations, final reporting, and leadership readouts. Oversee training and education programs related to compliance and ethics for all employees and contractors. Participate in the Specialty Pharmacy Services Quality Management Committee. Act as the designated compliance officer exclusively for the Specialty Pharmacy Services team. Act as primary liaison with community health center partners for compliance. Develop and maintain the compliance document infrastructure, ensuring accessibility and annual updates relevant to policies and standard operating procedures. Build and nurture positive relationships with other employees across the company and with outside regulators and serve as the compliance and privacy ambassador for the company. Privacy Oversight Serve as the primary in-house HIPAA privacy expert, ensuring safety and integrity of protected health information (PHI) across all platforms, services, and operations. Develop, implement, and manage privacy-related policies, training programs, and HIPAA awareness initiatives, including company-wide annual training and attestation processes. Lead and document privacy incident and breach investigations, including coordinating with Legal, regulatory reporting, executive communication, and oversight of incident response efforts. Oversee periodic internal and vendor privacy audits, ensuring optimal privacy practices and industry best practices. Collaborate cross-functionally with Legal, Product, Clinical, and other teams to perform privacy risk assessments, review and maintain consent forms (including patient testimonials), and address privacy risks in business processes and technology Contribute to updates and notices of privacy practices and review use of patient testimonials and patient data for compliance with consent and privacy expectations. Align privacy policies and risk management processes with broader security frameworks (e.g., SOC 2), in partnership with the Director of Information Technology. Contribute to the vendor procurement process by reviewing vendor documentation and checklist from a privacy and compliance perspective. Education & Licensure Requirements: Bachelor's degree in law, Business Administration, Finance, or a related field. A master's degree or professional certification (e.g., Certified Compliance & Ethics Professional - CCEP) is a plus. Other Skills or Qualifications: 5+ years of experience in compliance, legal, or regulatory roles (healthcare, provider practices, or healthcare technology environments are a plus). Familiarity with HIPAA, HITECH, Anti-Kickback Statutes, and other relevant healthcare regulations. Excellent communication and interpersonal skills, with the ability to interact with all levels of staff and management. Strong analytical and problem-solving abilities. Strong attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced environment. Proficiency in compliance-related software and tools. Here's what we'd like to offer you: Equal investment and support for our people and patients. A fun and ambitious start-up environment with a culture that takes on important things, takes risks, and learns quickly. The ability to demonstrate creativity, innovation, and conscientiousness, and find joy in working together. A team of highly skilled, incredibly kind, and welcoming employees, every one of whom has something unique to offer. We know that the overall success of our business is a collaborative effort, and we strive to provide ongoing opportunities for our employees to learn and grow, both personally and professionally. Full-time employees are eligible to participate in our benefits package which includes Medical, Dental, Vision Insurance, Paid time off, Short- and Long-Term Disability, and more. Work Environment: The work environment characteristics described here are representative of those encountered while performing the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to person the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, talk, visualize, or hear. We are an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status. Powered by JazzHR gYEWS6wQvl$73k-107k yearly est. 6d agoInsurance Sales Consultant
Jay Marten Farmers Insurance
Remote job
Job Description We are seeking a motivated and customer-focused Insurance Sales Consultant to join our growing team. In this role, you will be responsible for generating new business, building strong client relationships, and helping individuals and businesses find the best insurance solutions to meet their needs. You must be within driving distance of the office in Denison, Iowa for this job and you must be an Iowa resident. Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Flexible Schedule Hands on Training Mon-Fri Schedule Career Growth Opportunities Competitive Base Salary with Commission Incentives Work from Home Responsibilities Identify prospective customers through networking, cold calling, and lead follow-ups. Assess client needs and recommend appropriate insurance coverage and products. Prepare and present customized insurance quotes and policy options. Close sales and achieve or exceed monthly and quarterly targets. Maintain ongoing relationships with clients and provide exceptional after-sales support. Stay up-to-date on insurance products, policy changes, and industry regulations. Accurately complete applications and ensure compliance with underwriting guidelines. Participate in team meetings, training sessions, and professional development activities. Requirements High school diploma or equivalent (Associates degree or higher preferred). Proven experience in sales, preferably in insurance or financial services. Insurance license (Life, Health, Property & Casualty) or willingness to obtain very quickly (pre-licensing coursework is provided). Excellent communication, negotiation, and interpersonal skills. Self-motivated with a results-driven approach. Strong organizational and time-management skills. Proficiency in CRM software and Microsoft Office Suite.$36k-60k yearly est. 2d agoVeteran Fellow - Assistant Labor Relations Manager
Talent Management
Remote job
Every role at the Port of Seattle is vital to our thriving community. We are a leader in moving people and cargo across the country and around the world. With facilities and property ranging in scope from a half-acre park to one of the largest airports and container terminals on the West Coast, we maximize the public assets in our portfolio with an eye toward best uses and environmental sustainability. Find out more here. Our vision is to create a Port that mirrors - throughout its breadth of operations and services and within its leadership - the diversity of our communities, instill principles of equity into its culture, and ensures a fair and intentional distribution of opportunities to expand economic develop and quality of life for all in our region. Find out more about how our values RAISE us up and our commitment to equity. Getting to Work - Fully subsidized parking and a low-cost public transit card to get you here. Equity, Diversity, and Inclusion - The Port of Seattle values diversity as a source of innovation and strength. We are actively working across the organization to create a culture where all employees - regardless of race, gender, and other identities - succeed and reach their fullest potential. Work-Life Balance - We provide the resources to help you create habits to be healthy and balanced. Mission Driven - We are focused together in promoting economic opportunities and quality of life in the region by advancing trade, travel, commerce and job creation in an equitable, accountable and environmentally responsible manner. A Veteran - You have a minimum of three (3) years of active duty or mobilized reserve duty service in a branch of the U.S. Military Service (which includes the United States Coast Guard). Documentation of an honorable discharge from active or reserve status must be presented as part of the application process. Veterans Fellowship applicants must be within twenty-four (24) months of discharge to apply for a fellowship unless they have not worked full-time since their discharge and have been a full-time student in a degree or certification program since their discharge. Committed to Equity - You will apply equity and exemplify shared values, behaviors, and practices in all aspects of the work. At the Port of Seattle, equity is a daily responsibility and a foundational expectation for all Port employees. Strong Communicator - You are able to clearly and professionally across written, verbal, and non-verbal channels, with skill in drafting and refining documents. Analytical - You demonstrate strong analytical thinking, critical reasoning, and research abilities to identify challenges and contribute to effective solutions. Researcher - You have exposure and experience researching emerging issues to develop solutions to varying interests. Collaborator - You work collaboratively within teams, respond well to direction, and build positive relationships aligned with organizational goals. Composed - You handle high-conflict and emotionally charged situations with composure, empathy, and professionalism. Work Schedule - Your normal work schedule will be Monday - Friday, 8\:00 a.m. to 5\:00 p.m. (40 hours per week). Slightly more flexible start and end times are available in this role. Work Environment - You will primarily work on-site (SEA Airport & Pier 69) and may at times, work remotely in accordance with the Port's Flexible Work Arrangement policy. Limited Duration - This is a limited duration position and is expected to last no longer than six months. Security Requirements - As the successful candidate, you will/must pass a Transportation Security Administration (TSA) background check as well as a criminal history background check with the Federal Bureau of Investigation (FBI). Your employment will be contingent upon obtaining a Port of Seattle ID badge upon clearance. Washington State Residency Requirement - Employees must establish a residence in Washington State within 30 days of their first day of employment and must maintain a residence in Washington State during their employment with the Port of Seattle. If a position is eligible to telework, work performed while teleworking must be performed in Washington State. The Port of Seattle is committed to assisting military personnel departing active-duty service transition to civilian employment. The Veteran's Fellowship Program is designed to provide short term (6 months) employment that will assist veterans selected for the program in the following areas: Identifying transferable skills Exposure to a civilian work environment Career assistance Exposure to corporate business practices Mentoring Resume and interview assistance This position will assist the designated Labor Relations Manager(s) in the practice of effective Labor Relations throughout the Port in their role as a center of expertise in guiding, advising, directing, and providing the tools necessary to Directors, Managers, and Supervisors and ensuring compliance with the collective bargaining agreements and the law. Assisting the designated Labor Relations Manager in representing the Port in collective bargaining (CBA), labor management meetings, grievances, and administrative hearings. You will assist with the frequent policy changes impacting represented employees from the development to the implementation stages through the use of complex, defensible, bargaining strategy in accordance with the Port's obligations under RCW 41.56 and RCW 53.18. You will participate in negotiating collective bargaining agreements in alignment with the Port's objectives and its obligations as a public employer under RCW 41.56 and RCW 53.18 and Project Labor Agreements (PLAs). You will participate in evaluating the fiscal and operational impacts of agreements are thoroughly vetted by the impacted departments and consistent with the authority from the Executive Director prior to agreement. You will assist with facilitating and/or conducting defensible investigations into work performance and/or behavioral related issues of represented employees in alignment with the terms of their respective CBA and other Port policies. You will assist in ensuring that managers are provided with all the tools necessary to assist them in responding to the findings accordingly. You will participate in grievance hearings, arbitrations, Unfair Labor Practices, Unit Clarification proceedings, and Representation hearings and challenges. You will participate in researching and analyzing changes and/or trends in public sector labor relations practices, laws, rules, regulations, and decisions. You will support the drafting, negotiating, and implementing agreements including, but not limited to, MOUs, MOAs, and settlement agreements. Conducting Labor-Management or Business Partnership meetings. You will participate in assisting Managers and Supervisors with complex labor issues and work with Unions to find solutions to labor issues before they materialize into grievances or Unfair labor practice complaints. You will participate in drafting and managing consistent, timely, professional communications with union representatives, shop stewards, business line leadership and senior Port leadership to foster the cooperation and trust between the Port, unions, and the Port's represented employees. Learning and performing other duties as assigned.$74k-105k yearly est. Auto-Apply 60d+ agoSenior Operations & Advocacy Leader - Youth Health Nonprofit #0209
Keller Executive Search
Remote job
Job Description Our client, a prominent nonprofit organization focused on youth health equity, is searching for a Senior Operations & Advocacy Leader to drive strategic initiatives and policy work throughout Arkansas. The organization's mission centers on equipping young people with comprehensive, evidence-based health information and positioning youth as active partners and leaders in building healthier communities. As the second-in-command for this state initiative, you'll blend strategic vision with operational execution. You'll manage daily operations, spearhead policy and advocacy efforts at the state level, and cultivate partnerships across multiple sectors in Arkansas. This position offers a chance to create lasting change in youth health outcomes across Arkansas while leveraging a successful regional framework that centers youth leadership, health equity, and trauma-responsive approaches. Core Responsibilities Organizational Leadership & Management Serve as Acting Director in the absence of the Executive Director for state-related matters Collaborate with regional leadership to adapt proven systems and processes for the Arkansas context Supervise and manage program staff, contractors, and consultants, providing leadership, coaching, and professional development Oversee daily operations to ensure high-quality program delivery and alignment with strategic goals across Arkansas Ensure compliance with all state and federal regulations applicable to nonprofit operations in Arkansas Program Oversight & Development Build sustainable programs that are responsive to the unique needs of Arkansas youth and communities Develop and expand the organization's program portfolio, adapting evidence-based models to Arkansas communities Ensure program data collection, evaluation, and reporting meet organizational and funder standards Integrate youth voice, equity principles, and trauma-informed practices into all program design and delivery Lead the implementation, monitoring, and evaluation of programs, ensuring alignment with community needs and funder requirements Policy & Advocacy Leadership Track, analyze, and respond to proposed legislation and policy changes affecting youth health and education Advocate for comprehensive approaches to youth health that prioritize access to accurate information and resources Build and maintain relationships with Arkansas policymakers, state agencies, and advocacy coalitions Equip youth and community partners to engage in policy advocacy through training, resources, and technical assistance Lead state-level policy and advocacy initiatives, advancing legislation and policies that promote youth health equity Navigate complex political landscapes with strategic communication that resonates across diverse constituencies Partnerships & Stakeholder Engagement Develop trusted partnerships in communities that may be skeptical of or resistant to comprehensive health education Build and maintain strong relationships with Arkansas-based partners, funders, policymakers, and community leaders Engage with schools, healthcare providers, community-based organizations, and youth-serving agencies to advance the mission Serve as a credible spokesperson who can discuss sensitive topics with authenticity and cultural awareness Represent the organization at community events, coalitions, conferences, and policy forums across the state Fiscal & Resource Management Maintain strong stewardship practices with current and prospective funders Oversee grant compliance and ensure timely submission of reports and deliverables for Arkansas-based projects Collaborate with finance leadership to develop and manage the state budget and financial reporting Support fundraising efforts by identifying new funding opportunities, contributing to proposal development, and engaging donors Cross-State Coordination Participate in multi-state leadership meetings and joint initiatives Travel occasionally to Mississippi for coordination meetings and collaborative initiatives Share Arkansas insights, trends, and lessons learned to inform regional strategies Serve as the Arkansas liaison to regional leadership teams to ensure alignment in brand, strategy, and operational systems Requirements Education & Professional Experience Proven experience in policy development, advocacy campaigns, or legislative engagement Strong supervisory experience managing diverse teams Minimum of 7-10 years of progressive nonprofit leadership experience, with at least 3 years in a senior management role Bachelor's degree required Experience managing staff, budgets, and multi-partner initiatives Demonstrated success leading programs in health equity, youth development, public health, education, or related fields Arkansas Connection & Cultural Competence Understanding of the cultural, political, and social dynamics that shape youth health conversations in Arkansas Deep knowledge of Arkansas's health, education, policy, and community landscapes Must be either native to Arkansas or have significant long-term experience living and working in Arkansas Youth Health Advocacy Philosophy Not adherent to abstinence-only frameworks; must be open to comprehensive approaches to youth health education Demonstrated ability to discuss intimate and reproductive health topics professionally and without judgment Strong commitment to comprehensive, medically accurate health education for young people Belief that young people deserve access to information to make informed decisions about their health and bodies Leadership & Management Skills Ability to balance big-picture strategic thinking with day-to-day operational management Strong organizational and project management skills with attention to detail Strong leadership and team management skills with experience supervising 5+ staff members Communication & Advocacy Skills Ability to communicate sensitive health topics with clarity, compassion, and cultural awareness Ability to tailor messaging for different audiences while maintaining core values Strong public speaking and presentation skills Exceptional written and verbal communication skills Benefits Base Salary: $105k - $115k Comprehensive health insurance (medical, dental, vision) Retirement plan with employer contribution Flexible work arrangements with remote work options Generous paid time off policy Paid holidays Equal Employment Opportunity and Non-Discrimination Policy Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status. Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations. Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location. Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable. Privacy and Pay Equity: California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at ****************************** Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available. Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws. State-Specific Information: Rhode Island: We do not request or require salary history from applicants. Connecticut: We provide wage range information upon request or before discussing compensation. New Jersey: We do not inquire about salary history unless voluntarily disclosed. Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process. Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law. Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.$105k-115k yearly 14d agoTier 2 Customer Care Agent (CONTRACT) - Bilingual (English/Spanish)
Fubo
Remote job
FuboTV Inc. is a consumer-first live TV streaming company that is defining the future of TV. Ranked among The Americas' Fastest-Growing Companies 2025 by the Financial Times , FuboTV owns Hulu + Live TV (entertainment), Fubo (sports) and Molotov (entertainment and sports), which stream in markets around the globe. Our Mission: Our mission is to deliver premium sports, news and entertainment programming through a best-in-class user experience that offers greater choice, flexibility and value. Central to executing our mission is the computer vision technology built out of Fubo India. Our Bangalore office is a critical tech hub for Fubo, and is leading the company's tech innovation on a global scale. About the role: *This role is a remote contractor position in Dominican Republic* Fubo is currently seeking a bi-lingual (Spanish and English) Customer Care representative to deliver world-class support and build customer satisfaction and loyalty by handling all inquiries regarding Fubo's service and customer subscriptions over the phone and online (via email and social media). We need a resourceful and attentive individual who can best use all their tools and technologies to help resolve customer service issues. The ideal candidate will be expected to complete ongoing training to stay abreast of product, service, policy changes, and technical issues relevant to our users. The candidate will also provide effective and timely resolution of a range of customer inquiries from billing, technical, and social media and should strive for a one-call resolution of customer issues. Education and Technical Requirements: High school diploma or GED equivalent Ability to speak, read, and write professionally in both English and Spanish Experience handling advanced customer care contact contacts escalation from Tier 1 agents Experience with social media platforms, managing posts, and engagement. Excellent interpersonal skills Ability to identify and meet customer's needs and requirements Exceptional phone and customer service skills Punctual, regular, and consistent attendance is required Knowledge, Skills, and Abilities: Excellent telephone etiquette, verbal, and written communication skills Must be self-motivated with a demonstrated ability to work independently in a fast-paced environment Ability to establish and maintain effective relationships with customers Strong team and interpersonal relationship skills conducive to team development Ability to work independently, make judgment decisions, and demonstrate consistent follow-through Very strong written and verbal communication skills are required Exercises good judgment in decision-making to routinely deliver exceptional customer support at all times Other Requirements: Must provide up to date computer/laptop (No Chromebook), and Reliable internet connection Must be available for the weekend (Saturday & Sunday) hours All Call Center representatives work on a shift basis, and as such will be required to periodically rotate shifts and regular days off All customer care representatives must be willing to work all shifts, overtime, holidays, and emergency shifts as required$28k-35k yearly est. Auto-Apply 29d ago