Client Engagement Executive - Remote
INDI Staffing Services
Remote job
At INDI, we're passionate about empowering individuals and businesses worldwide. Our cutting-edge recruiters connect leading companies with top talent, fostering a dynamic environment where innovation thrives. Join us in shaping the future of work. Overview of the role: The Client Engagement Executive position focuses on generating new business opportunities through relationship development with leads and clients. This role combines proactive sales strategies with client relationship management to convert prospects into clients with expectations for travel and client interactions. Key responsibilities: - Responding quickly and efficiently to a high volume of inbound leads. - Proactively seeking new sales opportunities through cold calling, emails, networking and social media. - Effectively presenting our company to potential clients through remote and in-person meetings. - Creating frequent reviews and reports with sales and financial data. - Negotiating and closing deals with new and existing clients. Requirements: - B2B Sales Experience: Minimum of 5 years B2B Field sales experience targeting US clientele. - Proven Performance: Demonstrated results of closing deals and developing long-term client relationships. - Business Development: Experience hunting new clients, cold calling and closing deals. - Marketing Knowledge: Thorough understanding of marketing and negotiating techniques. - Location: Must be based in San Francisco or New York. - Additional skills preferred: - Industry Experience: Experience selling staff augmentation services (on-site or off-shore). - Technical Knowledge: Understanding of SDLC terminology, processes and roles. - Market Familiarity: Experience in software development outsourcing industry. - Regional Expertise: Experience with LATAM software outsourcing. - Leadership: Recent, relevant Sales Team management experience. What to expect from us: - Home Office Setup: Complete hardware provision for your workspace. - Flexible Hours: Design your own work schedule for optimal work-life balance. - Paid Leave: PTO, parental leave, and other special leaves. - Competitive Compensation: Payment well above market average. - Healthcare Benefits: Vision and Dental coverage. - Insurance Coverage: Life Insurance and 401K Plan. - Operational Support: Strong sales operations and travel & events coordination teams. - Growth Opportunities: Develop at the speed of your learning curve. - Dynamic Work Culture: Diverse and multicultural environment. - Innovation-Driven Environment: Support and resources for professional growth. If you are interested in being part of a team composed of the best professionals and working 100% goal-oriented in an innovative environment, do not hesitate to apply!$118k-207k yearly est. 1d agoIT Business Analyst I
MUFG Capital Analytics
Remote job
Title: IT Business Analyst I ) About MUFG Investor Services: MUFG Investor Services is part of Mitsubishi UFJ Financial Group - one of the world's largest financial institutions. We provide comprehensive fund administration, reporting, and transaction management services for alternative assets with a focus on Private Equity investments including fund-of-funds, secondary funds, and co-investments. At MUFG Investor Services, we foster a dynamic and supportive work environment where employees can build long-term careers. We offer competitive compensation, professional development support-including certification reimbursement - flexible work arrangements, and opportunities to give back through community service initiatives. We celebrate our employees' successes, believing that empowered individuals drive organizational excellence. If you're passionate about your work and looking to grow with a purpose-driven team, we'd love to hear from you. Job Description: MUFG is seeking an IT Business Analyst I to support dynamic initiatives within its Private Equity business. This is a remote role focused on analyzing financial processes, defining technology requirements, and partnering with agile teams to deliver impactful solutions. The position involves cross-functional collaboration across business and technology groups. Depending on project needs, responsibilities may span both business analysis and delivery management, offering a unique opportunity to contribute to end-to-end solution delivery. Essential Functions: Translate financial and accounting requirements into actionable software specifications. Conduct user interviews to identify process improvement opportunities and document current (“As-Is”) and future (“To-Be”) workflows. Troubleshoot issues in eFront FrontInvest and provide backup support for system administration. Create and maintain documentation including meeting notes, knowledge articles, and business communications. Build strong relationships with internal and external stakeholders to drive positive change. Write and manage user stories and backlog items in Team Foundation Server. Serve as the Agile Team's Scrum Master for assigned initiatives. Support prioritization decisions and manage execution of prioritized work. Collaborate with users to develop and execute test cases during system integration testing. Deliver demos of completed enhancements to end users. Work closely with developers to clarify requirements and ensure business needs are met. Ensure adherence to SDLC and Change Management processes; conduct internal audits for compliance. Act as a flexible team member, taking on overflow or backfill tasks as needed. Monitor team performance, generate reports, and lead corrective actions. Help remove obstacles that hinder team progress. Requirements: Bachelor's degree in Technology or Business Information Systems 3-5 years of experience as a Business Analyst or Business Operations Manager. Strong background in requirements gathering, testing, issue tracking, and leading technical deliveries Strong understanding of accounting/finance systems and translating business needs into software requirements Proven ability to work independently and troubleshoot technical issues Technical troubleshooting and problem solving Experience in Private Equity. Proficient in advanced Excel, PowerPoint, Word and Visio Excellent written and verbal communication skills. Self-motivated, customer-focused, and adaptable to remote work environments$74k-101k yearly est. 1d agoIT Project Manager
Tandym Group
Remote job
A top Fortune 50 financial institution is seeking a Project Manager to lead complex, technology-driven initiatives across the enterprise. This fully remote role is ideal for a seasoned IT Project Manager experienced in delivering large-scale waterfall projects and navigating challenging stakeholder conversations. About the Opportunity: Schedule: Monday to Friday Hours: 8:am to 4:30pm Setting: Remote Responsibilities: Leading end-to-end delivery of complex technical projects following SDLC and waterfall methodologies Managing scope, schedule, risks/issues, budget, communications, procurement, and change control Liaising with business and technical stakeholders and communicating effectively at all management levels Managing project activities using ServiceNow, M365, and project governance tools Preparing project reports, maintaining roadmaps, updating staffing/resource profiles, and forecasting budgets Leading IT infrastructure and facilities upgrade projects, sometimes simultaneously Driving vendor management, reviewing invoices, and overseeing deliverables Ensuring adoption of change through strong communication and stakeholder alignment Continuously improving delivery processes, project reporting, and team organization Qualifications: 7+ years of combined IT Project Management experience Proven track record delivering Waterfall projects and managing complex technical initiatives Experience navigating difficult conversations and aligning cross-functional teams Strong background in Project Delivery, Forecasting, and SDLC Governance Familiarity with ServiceNow and M365 Strong communication, stakeholder management, and leadership skills (courageous servant leadership mindset) Desired Skills: PMP or similar PM certifications Experience in the Financial industry Solid understanding of Security rigor and branch/campus technology implementations Background delivering Security Infrastructure-related technologies Experience with Azure DevOps$88k-123k yearly est. 1d agoSalesforce Developer (St. Pete, FL) #983663
Dexian
Remote job
W2 ONLY, Client CANNOT do Sponsorship Salesforce Developer Duration: Direct Hire We are seeking an experienced Salesforce Developer/Administrator to support, enhance, and optimize our Salesforce platform. This role will focus on designing and building scalable solutions using Apex, Lightning Components, Visualforce, API integrations, and standard Salesforce configuration. The ideal candidate is a hands-on Salesforce expert who can collaborate with business stakeholders, translate requirements into technical solutions, and ensure the platform operates efficiently and reliably. This is a remote position. Key Responsibilities Salesforce Development Design, develop, test, and deploy custom solutions using Apex classes, triggers, Lightning Web Components (LWC), Aura components, and Visualforce pages. Develop and maintain API integrations between Salesforce and external systems (REST/SOAP APIs). Build and optimize declarative functionality including flows, validation rules, process automation, and page layouts. Salesforce Administration Manage day-to-day Salesforce operations including user setup, permissions, roles, profiles, and security settings. Maintain and optimize objects, fields, workflows, approval processes, reports, and dashboards. Troubleshoot issues, provide user support, and ensure data integrity across the platform. System Enhancements & Projects Translate business requirements into Salesforce solutions through configuration or custom development. Participate in full SDLC processes including requirements gathering, technical design, development, testing, and deployment. Support Salesforce releases by testing new features, identifying impacts, and implementing updates. Collaboration & Documentation Work closely with stakeholders across Sales, Marketing, Customer Support, and IT to enhance Salesforce functionality. Create and maintain technical documentation, data flow diagrams, and system configuration records. Provide training and guidance on Salesforce best practices and new features. Qualifications 3+ years of hands-on Salesforce development and administration experience. Strong experience with: Apex (classes, triggers, batch jobs, schedulers) Lightning Web Components (LWC) and/or Aura Components Visualforce REST & SOAP APIs / integration patterns Proficiency in Object-Oriented Programming (OOP) concepts. Strong understanding of Salesforce data structures, security model, and declarative capabilities. Experience working in an Agile or iterative development environment. Salesforce certifications such as Platform Developer I/II, Admin, or App Builder are a plus. Key Competencies Strong problem-solving and troubleshooting skills Ability to communicate clearly to both technical and non-technical audiences Highly organized and able to manage multiple projects Self-driven and comfortable working remotely$77k-104k yearly est. 1d agoIT Process Lead - HCM and CRM (Salesforce Administrator, Sr. Lead)
Redwire Corporation
Remote job
Our work is powered by Redwire's proven portfolios that connect airborne and space-based systems and enable AI-enabled autonomous operations across multiple domains and orbits. Redwire Space, Inc. designs and delivers space-optimized manufacturing systems with meaningful terrestrial benefits. The work here helps establish the construction backbone for sustained exploration while supporting NASA, the DoD, and commercial operators. Current efforts include Mason, a tool suite designed to build berms, landing pads, and roads for future lunar and Martian habitats. Summary: Redwire Space, Inc. has an opening for a IT Process Lead - HCM and CRM (Salesforce Administrator, Sr. Lead) to work Remotely. The IT Process Lead will be part of the Information Technology Organization and will have strong functional-technical skills and knowledge of Human Capital Management (HCM), Human Resource Information Systems (HRIS) and Customer Relationship Management (CRM) business processes and applications that support a public company. The role is responsible for the oversight, development, enhancement, improvement, support and integration with adjacent business processes of all applications that support the HCM and CRM functional areas at Redwire. As a US public company with the US government as a customer there are many specific requirements for tracking, reporting and security. The role will have responsibilities at both the strategic and operational levels. Strategically, it will be focused on data governance, roadmap planning, and cross functional alignment. Operationally, it will be focused on rule-setting for data standards, data maintenance and core HRIS configuration support. CRM data entry will be executed by Business Development teams. This position will work within the IT Enterprise Application team and will require interaction with all levels of the HCM and CRM stakeholder community and adjacent functional areas to define the future application roadmap for HCM and CRM solutions. Responsibilities include, but are not limited to, the following: * Take a leadership role in the discovery, design, construction and implementation of HCM (including HRIS) and CRM solutions across the company. * Promote and follow solution development life-cycle methodologies (SDLC) and change management best practices in the implementation of technical solutions. * Frequently liaise and build a network of business stakeholders, process owners, subject matter experts to understand requirements and prioritize actions. * Develop and maintain the strategic roadmap for HCM and CRM application solutions and their integration with other upstream and downstream applications. * Work closely with chosen system integration (SI) partners and technology providers during solution development and deployment. * Collaborate closely with Finance, Business Development, Contracts, HR, and Program Management stakeholders to ensure solutions are aligned and scalable. * Be responsible for the design, management and evolution of data governance for HCM and CRM systems. * Work closely with ERP and EPM solutions teams to ensure HCM and CRM business processes are integrated in line with the Enterprise Application roadmap. * Enforce HCM and CRM data standards, naming conventions, and role structures to ensure data consistency across HRIS, CRM, ERP, and EPM reporting dashboards and analytical environments. * Work with other Enterprise Applications' IT process areas (e.g. finance, decision support) to ensure effective integrated solutions are developed. * Provide high-level support for currently deployed HCM and CRM solutions. * Ensure adherence to policies and procedures for change control, in compliance with IT and company standards. * Provide support as needed for IT financial budgeting and reporting cycles. * Work with IT security and Internal Audit to ensure all controls, including IT controls. and SOX controls, are implemented and supported for HCM and CRM applications. * Provide status updates to CIO Group, program leadership and senior business HCM and CRM stakeholders as needed. Ideal Experience: * Experience working in a team delivering enterprise-wide application and business process solutions. * Experience working with HRIS, HCM and CRM applications. * Knowledge of and experience working with HCM applications (e.g. Talent Management, Benefits, Payroll etc..). * Knowledge of and experience working with CRM applications (e.g. opportunity management, contract management etc..). * Understanding of ERP full-life cycle implementation and their integration with HCM and CRM applications. * Experience with solution development life cycle (SDLC) methodologies. * Experience developing and executing project plans. * Demonstrable competency with HCM and CRM processes and technology. * Experience working in a US public company and familiarity with SOX controls. * Experience with US government contracting requirements. * Proven ability to deliver cross functional solutions. * Functional experience either in HCM or CRM (or both) an advantage. * 7-10 years of experience in enterprise systems process governance or HCM/CRM solution leadership. Grow with us as we innovate the next generation capabilities for a new era of space exploration! We offer a highly competitive benefits package along with a commitment to our core values of Integrity, Innovation, Impact, Inclusion, and Excellence. Don't meet every single requirement above? No worries. We want people who can grow, collaborate and build a stronger team. We strive to build a diverse and inclusive culture, so if you're excited about this job posting, we encourage you to apply. You may be just the right candidate for this or other roles. Redwire is an Equal Opportunity Employer; employment with Redwire is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. All offers of employment at Redwire are contingent upon clear results of a thorough background check and your ability to provide proof of eligibility to work in the US. Note that some positions will also require US citizenship or ability to obtain a security clearance due to requirements of a classified program. To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR Click Here$95k-137k yearly est. 12d agoApplication Security Architect - Hybrid
Crown Equipment Corporation
Remote job
Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. Remote Work: Crown offers hybrid remote work for this position. A reasonable commute is necessary as some onsite work is required. Relocation assistance is available. Primary Responsibilities Define security architecture standards and blueprints for web, mobile, cloud, and Application Programming Interface (API)-based applications. Review design documents and perform architecture risk assessments for new and existing applications. Collaborate with DevOps, Engineering, and Infrastructure teams to ensure architectures align with secure design principles. Integrate automated security testing/scanning tools (Static Application Security Testing (SAST), Software Composition Analysis (SCA)) into Continuous Integration (CI) or Continuous Delivery (CD) pipelines. Define and enforce secure coding standards and practices across development teams. Provide training and guidance to developers on secure development principles and vulnerability prevention. Conduct threat modeling and attack surface reviews for high-risk or critical applications. Identify potential security flaws and recommend mitigations early in development process. Track and communicate technical risk to product managers, developers, and leadership teams. Develop and maintain application security policies, baselines, and architecture frameworks. Ensure application security practices align with regulations including General Data Protection Regulation (GDPR) and Payment Card Industry Data Security Standard (PCI-DSS). Support audit and compliance initiatives by providing documentation and evidence of secure development practices. Minimum Qualifications Bachelor's degree in Information Technology, Cyber Security, Computer Science, or related field is required, along with 2-4 years related experience. Non-degree considered if 12+ years of related experience along with a high school diploma or GED Preferred Qualifications 5+ years in cybersecurity with at least 3 years in application security or secure software development experience. Secure Software Development Life Cycle (SDLC) in development. Deep knowledge of Open Web Application Security Project (OWASP) Top 10, National Institute of Standards and Technology (NIST), and secure coding frameworks. Experience with Securing Secrets and Service Accounts desired. Experience with Web Application Firewall (WAF) implementation/support preferred. Familiarity with Identity and Access Management and cloud security practices (AWS, Azure). Certified Information Systems Security Professional (CISSP), or similar certification (Certified Secure Software Lifecycle Professional, Certified Ethical Hacker (CEH) certified). Familiarity with container security (Docker, Kubernetes). Understanding of authentication protocols (Open Authorization (OAuth) and Security Assertion Markup Language (SAML)). Experience with DevSecOps tools and container security tools desired. Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities$99k-123k yearly est. 1d agoSenior Executive Business Administrator, CPMO
Gitlab
Remote job
GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As a Senior Executive Business Administrator, you'll be a trusted partner to GitLab's Chief Product & Marketing Officer, ensuring their time, information, and priorities are aligned to what matters most for GitLab's product and marketing outcomes. You'll manage complex calendars, orchestrate end-to-end travel and events, and turn high-level ideas and meeting topics into clear agendas, materials, and follow-through so the executive and their teams can stay focused on impact. You'll use tools like Google Workspace, Slack, Zoom, Navan, GitLab, and AI solutions every day to streamline workflows, anticipate needs, and keep work moving smoothly across Product, Marketing, and their cross-functional partners in a fast-paced, public-company environment. You'll collaborate closely with other Executive Business Administrators, People Operations, IT, and leaders across GitLab to maintain clear communication, track deliverables across organizational boundaries, and support hiring and onboarding activities. In your first year, you'll be expected to build strong, trust-based relationships, bring structure and calm to ambiguity, proactively flag risks and opportunities, and contribute to the broader EBA community through shared practices and coverage. What You'll Do Support and work closely with GitLab's Chief Product & Marketing Officer by anticipating needs, owning day-to-day operations, and ensuring priorities are executed smoothly. Manage complex calendars by vetting, prioritizing, and recommending meetings in line with GitLab meeting norms, while monitoring and resolving conflicts in advance. Transform high-level meeting descriptions and content links into clear, comprehensive agendas and briefing materials to ensure CPMO preparedness for all internal and external meetings. Maintain frequent communication and structured check-ins with the CPMO, proactively flagging items that need attention and tracking expectations and deliverables from functional peers. Monitor and maintain visibility into team progress by overseeing updates to agendas, trackers, and documentation, and supporting departmental reporting through formatted materials, reminders, and walkthroughs. Use AI tools extensively to automate routine tasks, synthesize information from multiple sources, and improve the quality and speed of decision support for the CPMO. Coordinate end-to-end travel logistics, including transportation, accommodations, documentation, and security needs, while processing expenses and reimbursements in a timely, accurate manner. Partner with People Operations, IT, and other cross-functional partners to resolve logistical needs, support full-cycle recruiting and onboarding, and plan and execute virtual and in-person events, off-sites, and team activities. Contribute to the broader Executive Business Administrator community by building strong cross-functional relationships, sharing best practices, providing coverage for other EBAs, and participating in team initiatives. What You'll Bring Experience supporting senior executives in complex, fast-paced environments, ideally including C-level leadership in product and marketing organizations. Background managing executive calendars, travel, and expenses across time zones, with the ability to anticipate needs and manage competing priorities with minimal direction. Proficiency with Google Workspace, Zoom, Slack, Navan (or similar expense platforms), and comfort using AI tools to automate tasks and synthesize information. Experience coordinating cross-functional work, ensuring deliverables are tracked across teams, and compiling information from multiple sources for executive decision-making. Skill in end-to-end event and meeting coordination, including agendas, materials, logistics, vendor communication, and tracking action items. Experience supporting recruiting activities and onboarding, including scheduling interviews, coordinating with hiring teams, and facilitating new hire setup. Clear, concise written and verbal communication skills, with the ability to interact autonomously with internal and external partners while maintaining strict confidentiality. Approach that is proactive, organized, and collaborative, with the ability to work independently in a remote, dynamic environment and openness to varied backgrounds and transferable skills About the team The Senior Executive Business Administrator joins GitLab's global Executive Business Administrator team, a distributed group that partners closely with members of the executive group and their direct reports to keep priorities, communication, and logistics running smoothly. The team supports executives across time zones through asynchronous collaboration, shared workflows, and consistent meeting norms, with a focus on calendar strategy, meeting preparation, departmental reporting, travel, and key cross-functional initiatives. You'll work most closely with the Chief Product & Marketing Officer and other EBAs to ensure visibility into priorities, help connect information across Product, Marketing, and other functions, and contribute to team-wide projects that improve how EBAs support GitLab's leadership. How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab's policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.$87k-154k yearly est. Auto-Apply 1d agoSenior Customer Success Operations Manager
Cloudinary
Remote job
Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user engagement, and breakthrough creativity. With a growing suite of products that support everything from developer efficiency to brand storytelling, Cloudinary is becoming the visual layer of the web. Cloudinary has a globally distributed team across North America, EMEA, and Asia-Pacific, united by a shared commitment to building smart, scalable technology and a culture rooted in humility, curiosity, and collaboration. At Cloudinary, we celebrate Life & Work. We believe in healthy growth, working with purpose, and creating meaningful value. If you're looking for a place where your voice matters and your work truly makes an impact, this may be the opportunity for you. Cloudinary is seeking a Senior Customer Success Operations Manager to join our Global Customer Success Operations & Insights team. Reporting to the Director of Customer Insights and Operations, this role will play a key part in building, delivering, and optimising the systems, processes, and workflows that power our global Customer Success organisation. You'll be both a hands-on builder and a cross-functional partner - owning projects end-to-end, co-managing our CS Ops service desk, and driving efficiency across our teams. The ideal candidate has a passion for understanding business needs, and implementing them using the right tools, strong project management skills and attention to detail, a love of technology coupled with a technical background and a desire to always be learning. If this describes you and you are passionate about solving complex problems in a scale-up environment, we would love to hear from you. Responsibilities: Work as part of our CS Operations team to own the end-to-end delivery of CS Ops projects, from intake and prioritisation to rollout, enablement, and measurement. Jointly manage and run the CS Ops service desk - triaging requests, handling feature improvements, and ensuring timely resolutions. Support and optimise key CS tools: Zendesk, Vitally, Intercom, Rocketlane, Zapier, Jira and Salesforce (although SFDC is a nice-to-have) as required and in cooperation with other departmental operations teams in Cloudinary. Partner closely with CS leadership to translate business requirements into scalable processes, tools, and insights. Support the wider CS organisation in creating and deploying dashboards, workflows and playbooks to deliver customer value. Collaborate with internal MIS and Procurement teams to ensure alignment on systems, integrations, and vendor management. Develop and maintain reporting to support data-driven decisions across the CS organisation. Act as a trusted partner and advisor to your CS colleagues, CS leadership, and cross-functional teams, enabling efficiency and growth. Champion operational excellence by identifying opportunities for automation, consistency, and simplification, including leveraging AI tools like ChatGPT, and Google Gemini. About You: East Coast Based 3-5+ years of experience in a Customer Success Operations role, ideally within a SaaS environment. Strong communication and stakeholder management skills. Proven track record in owning and delivering operational projects end-to-end. Hands-on experience with CS tools such as Zendesk, Vitally, Intercom, Rocketlane, Zapier, Jira and Salesforce (although SFDC is a nice-to-have) Exceptional problem-solving, project management, and organisational skills with excellent attention to detail. Working knowledge of the Software Development Life Cycle (SDLC) would be advantageous. Solid working knowledge of SaaS business models, CS workflows, and CS success metrics and KPIs such as NPS, NRR, CLTV and CSAT. Experience with creating Standard Operating Procedures (SOPs) and working to Service Level Agreements (SLAs). Self-starter, proactive, and confident working independently in a fast-paced environment. Technical aptitude with the ability to learn new technologies quickly. Experience using SQL and BI tools such as Qlik. Excellent written and spoken English. Comfortable working across cross-functional teams and influencing without authority. #LI-BP1 We have you in mind. As an employee, you will experience many benefits, including: Awesome technology Top-talent peers100% sponsored medical, dental, and vision plans for employees & family HSA company contribution Matching 401k program Robust vacation & wellness policy Annual development stipend Catered lunches or a food stipend Cloudinary is proud to be an equal-opportunity employer dedicated to pursuing a diverse workforce.$82k-123k yearly est. Auto-Apply 60d+ agoTechnical Capability Leader (Managing Director)
Rsm
Remote job
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. Technical Capability Leader The Technical Capability Leader is a strategic and operational leader responsible for architecting and driving the Agile discipline capability within the Digital Solutions group. This leader ensures that all delivery disciplines-including Project Management, Scrum Masters, Business Analysis, Quality Assurance, Development, Data, and Solution Support-operate at peak performance and consistency within a Scaled Agile Framework (SAFe) environment. The role demands visionary leadership, fostering a culture of collaboration, innovation, and continuous improvement, while building robust processes and accountability mechanisms that enable predictable, efficient, and high-quality delivery across all digital initiatives. The Technical Capability Leader is accountable for defining success metrics, setting discipline expectations, and holding leaders to the highest standards of quality and delivery. This role must be able to inspire, direct, and hold other leaders accountable. ESSENTIAL DUTIES: Organizational and People Leadership Lead each discipline leader in the development and execution of a comprehensive talent strategy for each discipline, ensuring optimal skill mix, clear roles, and progressive career paths to support enterprise delivery needs and aligned with 18-month rolling roadmaps. Build and maintain competency frameworks and targeted training programs that drive excellence in Agile delivery. Cultivate a collaborative, learning-oriented culture that values efficiency, innovation, and quality. Mentor and empower high-performing leaders Process and Standards Management Lead and hold accountable the documentation and continuously improvement of delivery processes, templates, and best practices across all disciplines Ensure a standardize Agile and SAFe practices across all teams, ensuring consistency in ceremonies, tools and performance measures Implement governance and quality control mechanisms to uphold high delivery standards across products, projects, and programs. Lead process audits and champion compliance with regulatory and security requirements. Operational Efficiency and Tooling Lead and hold leaders accountable for identifying and implementing opportunities to streamline delivery workflows through AI, automation, and modern delivery tools. Evaluate and deploy emerging technologies that enhance productivity, accuracy, and cross-disciplinary collaboration. Measure and report on operational performance, proactively identifying areas for optimization and innovation. Agile Delivery Enablement Verify leaders' partner with Scrum masters, Release Train Engineers, and Agile Coaches to ensure teams adhere to SAFe principles and maximize velocity Champion continuous improvement across Agile ceremonies, backlog refinement, and quality gates Proactively remove systemic impediments that hinder efficiency or slow delivery cycles Quality and Continuous Improvement Establish and track KPIs and metrics to measure discipline performance, including throughput, quality, and automation adoption Lead process audits to identify and implement improvement opportunities Foster a culture of built-in quality and technical excellence, ensuring solutions meet current and future business needs. Stakeholder Engagement and Communication Serve as a key liaison between technical teams, business stakeholders, and executive leadership, ensuring alignment of delivery objectives with organizational strategy Communicate progress, risks, and opportunities with clarity and transparency, enabling informed decision-making at all levels QUALIFICATIONS: EDUCATION Bachelor's degree in information technology, Computer Science, or related field TECHNICAL SKILLS Expert knowledge of software development life cycle (SDLC), QA methodologies, data management and solution support Strong understanding of DevOps, CI/CD, and agile metrics Ability to analyze workflows, identify inefficiencies, and drive measurable improvement Strategic yet execution-focused, with a passion for operational excellence and innovation SPECIAL REQUIREMENTS SPECIFIC TO JOB Strategic thinker able to align delivery capability with measurable business outcomes Collaborative mindset with a commitment to continuous learning, lean thinking and incremental improvement Proven success in reducing bottlenecks EXPERIENCE Minimum of 15 years' experience managing mulit-disciplinary technology teams (BA, QA, Dev, Data, Scrum Masters, PM and operations) within large, complex organizations. 5+ years' experience leading leaders of discipline teams Proven success implementing and operating within a Scaled Agile or lean portfolio management environment Proven experience in process optimization, automation, and the use of AI or other emerging tools to improve delivery performance MANAGEMENT Strong people leader with a track record of energizing and developing talent and creating scalable, high-performing teams Excellent communication, coaching, and change-management skills PREFERRED REQUIREMENTS Master's degree preferred At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $199,100 - $353,700 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.$110k-153k yearly est. Auto-Apply 9d agoCAPPS STARR Business Analyst
Allied Consultants, Inc.
Remote job
Allied Consultants, Inc is a proudly Austin based firm with over 33 years of experience delivering top-tier technical and business professionals within Texas State Agencies. We are currently seeking an experience CAPPS STARR Business Analyst to play a key role within a high-impact technical services team. **Location of job: Remote** Responsibilities The Fiscal Management (FM) and Information Technology (IT) divisions of client's jointly drafted a Request for Offers (RFO) containing the technical and functional requirements for a solution to replace USAS, TINS, and SPA with a Software as a Service (SaaS) product requiring less than twenty-five percent (25%) Customization. The CAPPS STARR RFO was publicly released on April 24, 2024, and a contract was executed between the client and CGI Technologies and Solutions (CGI) on June 30, 2025. Project initiation began in July 2025, with anticipated go-live for USAS/TINS replacement in September 2027 (FY28) and SPA replacement in March 2028 (FY28). The Candidates will be part of the FM Centralized Accounting Payroll/Personnel System (CAPPS) State of Texas Accounting and Reporting Resource (STARR) project team. Work will involve analyzing and understanding CAPPS STARR user requirements; reviewing, assessing, and developing business processes relating to the procured software; supporting Discovery, Configuration & Prototyping sessions; and creating and validating system, interface, and user acceptance testing. Candidates will leverage their extensive knowledge of legacy Texas statewide systems (USAS, TINS, SPA) and prior CAPPS implementation experience to facilitate the transition to the new CAPPS STARR solution. The Candidates will perform the following tasks as a CAPPS STARR Business Analyst: Work with internal business users to evaluate business needs, analyze processes, and document decisions for the procured software. Prepare or receive detailed specifications to describe the sequence of steps that the procured software and interfacing applications must follow including the input, output and logical operations involved. Identify problems and propose innovative solutions. Participate in project management, coordination, planning, and scheduling with client's staff in an Agile environment as needed. Provide system expertise and functional/technical support to other team members by communicating complex concepts clearly, accurately, and effectively both verbally and in writing. Provide functional and technical expertise for legacy mainframe systems, PeopleSoft and/or other ERP modules, as they exist and interface in a highly customized and complex environment. Attend stand-up meetings with developers and business users to coordinate activities. Gather business requirements that will be created as user stories for the procured software. Prepare mockups, charts, diagrams, and tables that depict the present and/or proposed requirements. Review, coordinate and gather historical legacy data for migration into procured software of the IT division's data warehouse, where applicable. Participate in user acceptance testing for the implementation of user stories into production environment. Take ownership of reported issues and complete assigned tasks in an efficient and timely manner reporting progress to the CAPPS STARR project team. Support Discovery, Configuration & Prototyping sessions to ensure the configuration and proof-of-concept scenarios meet the agency's requirements. Assist with the development of internal project plans to schedule, resource, and track development of interface, report, and data conversion activities. Facilitate coordination with the selected CAPPS STARR vendor and client's functional and technical staff. Document "As Is" and "To Be" business processes and functional designs. Support interface development work sessions between CAPPS STARR and legacy systems (USAS, TINS, SPA). Assist with data conversion planning, including reconciliation of financial data between legacy systems and CAPPS STARR. Participate in the development and execution of go-live cutover plans. Support the development of training materials and documentation as needed. Provide post-implementation support to ensure successful adoption of CAPPS STARR. Qualifications Minimum Requirements: 8 years of: Experience/hands on knowledge/concepts/practices/procedures of governmental accounting/budget/payee systems/demonstrated expertise in TX legacy statewide financial systems USAS/TINS/SPA. Interface coordination/testing/data reconciliation between systems 5 years of: Experience in use of PeopleSoft Financials modules (General Ledger, Accounts Payable, Commitment Control, Asset Management, Purchasing) or other CAPPS ERP systems, including configuration, testing, and post-implementation support. Experience as a business analyst or functional lead supporting large organizations in upgrading/modifying a legacy financial system, including demonstrated experience with ERP implementations in the public sector. Experience with business process reengineering and identifying new applications of technology to business problems to make business more effective, including conducting fit/gap analysis sessions. Experience with creating and documenting requirements using Agile and/or other SDLC development methodologies. Experience with unit and system testing, and documenting results. Proficient with the Microsoft Office products, including Outlook, TEAMS, Microsoft Project, Word, Visio, Excel and PowerPoint. 3 years of: Experience with CAPPS Financials implementations or deployments, including supporting agencies through configuration, testing, data conversion, and post-production support activities. Experience with data conversions/migrations legacy systems USAS/TINS/SPA to PeopleSoft or other ERP systems/reconciling financial data/coordinate interface testing between PeopleSoft Financials/TX legacy systems/processing test entries/validating results Experience in project coordination or serving as team lead, module lead, or project manager on complex IT implementations. Experience in providing consultation to business users and technical resources and collaborating and communicating effectively across multiple subject matter groups. Experience with highly complex application security requirements and determining security requirements. Preferred: 3 years of: Experience with PeopleSoft query development, Crystal Reports, nVision reporting, and/or modern business intelligence and reporting tools (e.g., Power BI). 2 years of: Experience serving as Test Mgr/Coordinator for Integration/User Acceptance testing cycles/experience developing/facilitating cutover plans to functional/technical teams/experience with automated test case development tools/methodologies/coordinate go-live Prior experience working with the client on CAPPS-related projects. Knowledge of Software as a Service (SaaS) and/or Platform as a Service (PaaS) solutions and their implementation in governmental environments. Knowledge of JIRA and/or Confluence environment. Knowledge of Microsoft SharePoint. Knowledge of facilitation techniques and experience using them in work groups. 1 year of: Knowledge of Microsoft Visio or other workflow software. Overview At Allied Consultants, we value our consultants and are committed to providing an exceptional experience including: Highly competitive pay rates Local support staff for responsive, personal service Comprehensive benefits package, including: Medical insurance (with employer cost sharing) Life insurance A 401(K) plan with company match Flexible spending through a cafeteria plan Candidates selected for interviews will be subject to a criminal background check and may be required to pass a drug screening, in compliance with federal and state regulations. All offers of employment are contingent upon successful completion of these checks. Allied Consultants is a proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.$66k-95k yearly est. 1d agoSr. Manager, Offensive Security
Gong.Io
Remote job
Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world's most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit ************ At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. We are seeking an experienced Sr. Manager, Offensive Security to help expand our red team. If you're excited to join a fast-growing team and have a direct impact on a platform used by some of the biggest names in tech, we want to meet you! In this position, you will support the efforts to ensure that the ML/AI-based dreams that our customers love stay secure in reality, as we have done before, and continue to foster new innovation with our research team to dream even bigger. Gong is uniquely positioned to gain value from true ML/AI-based capabilities to drastically improve our value to our customers, and create a real differentiated advantage over the competition. We don't mix the AI/ML powder and hope for the best. We do it for real. RESPONSIBILITIES Leads focus of Red Team operations and development within Ethical Hacking Methodologies from kickoff to remediation, mentoring less experienced staff. Conduct Red Team assessments against cloud environments and enterprise threat landscape to identify vulnerabilities in software, systems, networks, and logic. Research and verify known attacks, exploits, and security weaknesses using researched and/or developed custom tools. Develop accurate comprehensive reports and presentations for both technical and executive audiences that assist all other security team colleagues. Leads and drives Red Team internal development of scripts, tools, or methodologies to enhance Gong's red teaming, offensive security operations and development. Working with the IT, R & D engineering, & DevOps teams to ensure we have a comprehensive secure software development life cycle program On occasion assists with purple team exercises, penetration tests and security assessments from kickoff to remediation, mentoring less experienced staff. Assist with threat models with the developers and architecture teams Build out the function and manage a team of other offensive security engineers Manage Gong's Bug Bounty program Understand what features the team should prioritize from a product security perspective. Effectively communicate findings to stakeholders, including technical staff, executive leadership and legal counsel. QUALIFICATIONS 7+ years of offensive security experience Threat modeling in a cloud environment In-depth knowledge of Secure SDLC AWS Experience - a must Familiarity with attack frameworks and mitigation Experience with DAST and SAST Experience with application security testing tools such as Burp Suite, Corellium, or MobSF. Experience with the MITRE ATT&CK Framework, TTP development and execution. Experience with common C2 frameworks such as Sliver, Mythic, or Cobalt Strike. Understanding and identification of the OWASP Top 10 vulnerabilities Security certifications such as GIAC's GPEN, GXPN or Offensive Security certifications such a OSCP, OSCE, OSWE or OSWA PERKS & BENEFITS We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family's needs. Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle. Mental Health benefits with covered therapy and coaching. 401(k) program to help you invest in your future. Education & learning stipend for personal growth and development. Flexible vacation time to promote a healthy work-life blend. Paid parental leave to support you and your family. Company-wide recharge days each quarter. Work from home stipend to help you succeed in a remote environment. The annual salary hiring range for this position is $146,200 - $215,000 USD. Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from ************ domain. Any outreach claiming to be from Gong via other sources should be ignored. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law. To review Gong's privacy policy, visit ********************************************************** for more details. #LI-SM1$146.2k-215k yearly Auto-Apply 60d agoConsultant, Business Analysis
Cardinal Health
Dublin, OH
**_What Business Analysis contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Business Analysis serves as a liaison between the organization's businesses and IT systems development teams to align business strategies and capability needs and to ensure IT systems enable their desired value. This job family identifies and analyzes business needs, defines requirements and objectives, and makes recommendations for solutions using new and existing technologies. This job family researches and documents relationships between the components of the application system (i.e., end users, business processes, data, applications, and devices) and translates business requirements into application requirements. **_Job Summary_** The Consultant, Business Analysis partners with business leaders and project teams to identify business needs and deliver effective Information Technology solutions. This role defines project scope, facilitates requirements gathering, and ensures solution development, implementation, and change management activities achieve the intended business outcomes. The role also serves as a subject matter expert (SME) on core systems and processes, helping the broader team understand system capabilities, data flows, and business impacts. With a natural curiosity to learn, a self-starter mindset, and a focus on collaboration, the Consultant proactively seeks ways to improve processes, mentor colleagues, and enhance business efficiency through technology. **_Responsibilities_** + Applies best practices for business analysis, including requirements elicitation, documentation, and validation, while staying informed on emerging industry trends. + Defines and manages requirements in alignment with Software Development Life Cycle (SDLC) and project scope, ensuring clarity in problem statements, objectives, and strategies. + Leads elicitation sessions using a variety of methods such as interviews, workshops, surveys, documentation analysis, and business modeling with key stakeholders. + Facilitates analysis of complex business problems and makes actionable recommendations for process or system improvements. + Serves as a subject matter expert (SME) on core business systems and processes, maintaining a deep understanding of functionality, integrations, and dependencies. + Helps team members understand system architecture and functionality, ensuring consistent knowledge and effective troubleshooting across the team. + Trains and mentors new employees on systems, tools, and best practices to enable team success and consistent execution. + Mediates across IT teams, leveraging knowledge of organizational roles, systems, and interdependencies to drive collaboration and alignment. + Focuses on process analysis and re-engineering, with a strong understanding of technical challenges and their business implications. + Demonstrates strong communication, facilitation, and listening skills to bridge the gap between business and technical stakeholders. + Monitors and resolves Intermediate Document error (IDOC) and Advance Shipping Notification (ASN) errors within SAP systems. + Performs testing and cutover activities during IT deployments. + Works through issues and reporting needs across all inventory systems and teams. + Creates, maintains, and enhances reports and metrics dashboards to support data-driven decision-making. + Provides data support for project execution and performance tracking. + Acts as a mentor to less experienced colleagues, fostering growth and collaboration. + Investigates business operations to identify root causes and opportunities for improvement, articulating business impacts and recommended actions. + Partners with functional experts to define project scope and ensure alignment with business objectives and ROI expectations. + Leads stakeholder sessions to develop and document process flows, requirements, and business rules. + Collaborates with subject matter experts to execute user acceptance testing (UAT) and manage change activities. + Provides timely, clear communication to stakeholders and project partners, translating technical concepts into accessible insights. + Manages relationships with vendors and external partners to ensure smooth system integration and project execution. + Partners with project stakeholders and leadership to summarize project outcomes, insights, and impacts for presentation to senior management. + Proactively seeks opportunities to improve processes and create innovative solutions that help teams achieve their goals. + Approaches problem-solving with curiosity and experimentation - a "tinkerer" mindset that asks, "What happens if I pull this lever?". + Exhibits self-motivation and ownership, working independently to identify issues, propose solutions, and drive results without waiting for direction. + Continuously pursues learning opportunities to expand business and technical expertise, staying ahead of evolving systems and tools. **_Qualifications_** + 4+ years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Proficiency in Microsoft Office Suite + Working knowledge of SCORE, SAP, and MDG platforms preferred + Strong analytical, documentation, and communication skills **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Anticipated salary range:** $80,900 - $115,500 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/16/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************$80.9k-115.5k yearly 29d agoSoftware Engineer (Remote)
It Associates
Remote job
Remote (proximity to Chicago, Nashville or Manhattan would be a big plus) Regular travel is not required but will need to travel to corporate office 2 times a year Our client is looking to add a Software Developer that will be responsible for designing, developing, and maintaining high-quality software solutions that support the Firm's digital platforms. This role ensures the stability, scalability, and performance of all applications and services, while collaborating with cross-functional teams to drive continuous improvement in development practices and operational efficiency. Responsibilities Design and implement stable, scalable, and extensible software solutions. Ensure adherence to secure software development lifecycle (SDLC) best practices and standards. Drive the design and development of services and applications to meet defined service level agreements (SLAs). Work closely with end users and stakeholders to gather requirements and iterate on solutions that deliver business value. Proactively identify and resolve any obstacles affecting operational efficiency and service continuity. Provide ongoing support for developed applications and services, ensuring timely issue resolution. Participate in the Firm's change and incident management processes, adhering to established protocols. Software Development & Architecture Develop and maintain features for web-enabled applications using C# .NET Core. Write clean, scalable code with a focus on maintainability and performance. Implement robust, efficient SQL-based solutions, preferably using MS SQL. Develop and maintain user interfaces using modern frameworks, preferably Angular or Blazor. Ensure solutions are designed with an emphasis on security, efficiency, and optimization. Contribute to continuous integration and continuous delivery (CI/CD) pipelines, automating processes where possible. Collaboration & Optimization Collaborate closely with business analysts, quality assurance, and other developers to ensure solutions meet both functional and non-functional requirements. Foster a culture of positive, open communication across diverse teams, with a focus on collaboration and shared goals. Engage in regular reviews and feedback sessions to drive continuous improvement in development processes and practices. Provide mentorship and guidance to junior developers where appropriate, supporting their professional growth. Professional Conduct Demonstrates commitment to the firm's core values, including Accountability, Integrity, Excellence, Grit, and Love. Ensures all activities align with business objectives and project timelines. Communicates effectively, openly exchanging ideas and listening with consideration. Maintains a proactive, solution-oriented mindset when addressing challenges. Takes ownership of responsibilities and holds others accountable for their contributions. Continuously seeks opportunities to optimize processes, improve performance, and drive innovation. Qualifications 1-3+ years of expertise in C# .NET Core development Competence in SQL, preferably MS SQL Competence in UI work, preferably Angular and/or Blazor Strong structured problem-solving skills, with a history of using systematic and fact-based processes to improve mission-critical services. A focus on optimization and efficiency in processes. Experience working in a financial services firm would be a big plus Demonstrated expertise in fostering a culture of positive collaboration among cross-functional teams with diverse personalities, skill sets, and levels of experience. Highly developed communication skills A sense of urgency and a bias for action. For all non-bonus, non-commission direct hire positions: The anticipated salary range for this position is ($95,000 - $120,000). Actual salary will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, vision, retirement, paid time off, and/or other benefits are available.$95k-120k yearly 1d agoProject Manager
BRMi
Remote job
BRMi is seeking a Project Manager to support a large financial services Client. Benefits: • Comprehensive Medical, Dental, and Vision Insurance • Employer-Paid Life Insurance • Employer-Paid Short-Term and Long-Term Disability Insurance • 401(k) Plan with Immediate Vesting eligibility on the first of the month following start date • Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays • Educational Assistance Salary: $90-$99K **Can be 100% remote in TX, NJ, NC, WV, AL, VA, MD, MO, DC, GA, or FL** Click here to learn about BRMi's culture. Click here to see BRMi's Glassdoor reviews Responsibilities Leading Projects • Lead as a Project Manager on a dedicated team supporting IT infrastructure upgrades and facilities upgrades. • Leads and engages small to medium projects simultaneously focused on a portfolio of applications, all components of a larger business solution. • Ensures alignment of all project roles and responsibilities and they are articulated to each team member, modified as required, and accomplished throughout the project • Takes initiative to improve processes, team organization, and reporting • Monitors and measures staff/resource assignment results against project / task goals and accountabilities • Develop and maintain effective rapport with vendors, experience reviewing invoices and overseeing work/deliverables Communication • Proactively provides consistent, concise, relevant, reliable and timely information to all appropriate internal and external audiences/stakeholders through a variety of media • Ensures accuracy of information to enable effective business decisions Qualifications • 7 -10 Years combined IT Project Management experience as a Project Manager • Project Manager will be remote • Project Manager will be asked to work Monday through Friday 8AM - 430PM EST and have the ability to support overnight deployments as needed to support rollout of technology • Hiring Project Manager with proven track record of delivering waterfall projects • Project Manager is required to have ability to navigate difficult conversations • Project Manager is required to have proven track record of managing complex technical projects and working alongside teams to obtain optimal solutions • (Desired) Project Manager having proven track record of working in a financial industry understanding the rigor of security and familiarity with implementing technology at a branch office and campus location • (Desired) Project Manager familiar with implementing security infrastructure related technologies • (Desired) PMP and other Project Management related Certifications • Strong focus on delivery and actively turns lessons learned into better and faster ways to deliver. (Courageous servant leadership) * Familiarity with ServiceNow and M365 Products Day to Day • Liaise with Business and Technical Stakeholders • Strong communicator to various levels of management • Manage project activities through all life cycles utilizing ServiceNow and M365 • Report on project activities • Provide input to Annual Financial Plan (budget), • Experience with Service Now is desired * Experience with Azure Dev Ops is Nice to Have Project Leadership • Manages the full life cycle of the project following SDLC • Applies project management expertise and best practices/tools to define and execute: • Scope Management • Schedule Management • Issue/Risk Management • Procurement Management • Communications Management • Change Management • Quality Management • Vendor Management • Contract Management • Uses tools to manage ongoing team efforts, updating release schedules, staffing profiles, roadmaps, applications docs, and monthly reports. • Ensures on-time and on-budget delivery of projects through organizing, developing and routinely forecasting project plans and project budget to ensure • Change Leadership - Manages the transition to ensure adoption of change, builds strong partnerships and communication plans with all project stakeholders and project team members • Adheres to the PM processes and actively prepares for / participates in all structured project reviews ** BRMi will not sponsor applicants for work visas for this position.** **This is a W2 opportunity only** EOE/Minorities/Females/Vet/Disabled We are an equal opportunity employer that values diversity and commitment at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, marital status, physical or mental disability, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.$90k-99k yearly Auto-Apply 5d agoApplication Support Specialist - Quality Systems
Lifeways
Remote job
Job Title: Application Support Specialist Position Type: Permanent / Full-Time Hours of Work: 37.5 hours per week Function: IT Applications Reporting to: Product Owner Lead Lifeways Group, one of the UK's largest providers of specialist support services for people with diverse and often complex needs, is on an exciting journey to become the Care Provider of Choice. We are transforming our technology and ways of working to empower colleagues to deliver the best possible care. As an Application Support Specialist, you will be a Subject Matter Expert for key systems including Nourish & Radar. You'll support, develop, and optimise these platforms to ensure they meet business needs across Operations, Business Development, and IT. This role is ideal for someone with a mix of technical expertise, business analysis skills, and problem-solving ability, who is passionate about using technology to improve processes, data management, and customer experience. Key Responsibilities * Act as SME for Nourish & Radar platforms. * Support application configuration, optimisation, and troubleshooting. * Provide root cause analysis and guidance to the Service Desk on new features, bug fixes, and process updates. * Support with Quality BI reports * Build strong relationships with 3rd party support teams to resolve issues quickly. * Lead improvements in workflow, reporting, integrations, and system architecture. * Support transformation projects, advising on system capabilities and delivering technical solutions. * Create documentation, training guides, and testing processes (UAT, smoke testing). Essential Experience, Skills & Qualifications * Strong communication and documentation skills. * Experience in systems management, configuration, security, and reporting. * Knowledge of DSCR (support plan templates, risk management design, digital care recording and form design). * Understanding of electronic compliance systems, governance workflow design, auditing tools and reporting. * Strong troubleshooting, customer support, and innovative process improvement skills. * Awareness of IT processes (change control, project management, SDLC). Desirable * API integration design and workflow automation. * PowerBI reporting expertise. * Experience of solution design and implementation. * Knowledge of regulatory and legislative requirements for Health & Social Care. * Background in healthcare or large-scale IT transformation projects. Why Join Us? At Lifeways, you'll be part of a technology team that is central to our digital transformation. We offer: * Remote working with collaborative culture. * Opportunities to learn and grow as an SME. * Exposure to enterprise-level IT projects. * A chance to directly impact care quality through innovative systems.$66k-95k yearly est. 5d agoPrincipal Process and Business Analyst
Technology Credit Union
Remote job
The Principal Process and Business Analyst plays a critical role in shaping Technology Credit Union's (Tech CU) enterprise approach to process optimization, knowledge management, business requirements, and user acceptance testing governance. This role serves as the functional owner for Tech CU's process catalog and knowledge management strategy, ensuring that Tech CU's people, processes, systems, and data are aligned to deliver efficient, member-centric services. The incumbent acts as a bridge between business stakeholders, technical teams, and vendors, and helps shape solutions that improve operational performance, enhance knowledge sharing, and create a culture of continuous learning and innovation. Responsibilities Essential Duties Enterprise Knowledge Management (KM) Maintains and enhances the enterprise process catalog in partnership with the lines of business and the enterprise risk management team. Participates in KM Strategy discussions, vendor evaluations, RFP processes, and contract negotiations including providing requirements and evaluation criteria. Designs, implements, and maintains a KM framework that captures, organizes, and makes business policies, procedures, job aids, FAQs, and best practices are centrally available, well-maintained, and consistently adopted. Partners with IT and vendor teams to integrate KM systems with chatbots, member self-service portals, and employee tools, ensuring a seamless experience across channels. Establishes governance for KM content lifecycle (creation, approval, versioning, archiving) and drives adoption across departments. Defines and tracks KM KPIs (usage, adoption, accuracy, and impact on member/employee efficiency). Business Analysis & Requirements Governance Contributes to the business requirements lifecycle, establishing enterprise standards for elicitation, documentation, traceability, and sign-off. Oversees requirements for assigned projects, ensuring alignment with enterprise goals, business owner needs, and agile project management frameworks. Serves as the enterprise liaison between business stakeholders, IT, and vendors, ensuring requirements translate into effective solutions. Governs and maintains Tech CU's repository of business requirements, UAT artifacts, and process documentation. User Acceptance Testing (UAT) Oversight Participates in defining Tech CU's UAT governance framework and measure its effectiveness, including test planning, script creation, execution oversight, defect triage, and sign-off. Owns the UAT for assigned projects. Process Optimization & Continuous Improvement Applies methodologies such as Lean, Six Sigma, and value stream mapping to identify inefficiencies, streamline workflows, and improve member and employee experiences. Program-manages company-wide process improvement opportunities and related efforts. Supports business units in defining process KPIs, measuring outcomes, and embedding continuous improvement practices into daily operations. Work Schedule Full-time; typically, 40+ hours/week Flexible within core business hours, Pacific Time, M-F Occasional extended early morning or late evening hours, and weekends, typically with advance notice Workplace Essentials Supports Tech CU's Mission and Vision and consistently demonstrates Tech CU's Values (Accelerate, Collaborate, Innovate and Cultivate). Meets with manager on a regular basis to discuss goal alignment, performance metrics, and development plans. Complies with Tech CU policies and procedures. Upholds employee Code of Conduct and Business Ethics and ensures confidentiality of the workplace. Complies with requirements imposed by federal, state and local agencies. Adheres to internal control and security measures designed to ensure regulatory compliance and mitigate losses and errors. Qualifications Education: B.S. Degree in Business, Project Management, MIS, Computer Science, or related area (or equivalent experience). Experience: 8+ years in business analysis, knowledge management, or process improvement roles. 5+ years designing and implementing knowledge management frameworks or platforms. 5+ years leading requirements management and UAT governance across complex projects. 3+ years applying process improvement methodologies, such as Lean, Six Sigma, DMAIC (Define, Measure, Analyze, Improve, Control), and value stream mapping. Familiarity with financial institution operations and systems is strongly preferred. Knowledge/Skills/Abilities: Advanced expertise in knowledge management frameworks and content governance models. Strong business analysis and process modeling skills; able to translate complex needs into actionable solutions. Advanced facilitation, communication, and presentation skills across all organizational levels. Strong proficiency with Business Analysis (BA) and UAT tools (JIRA, Confluence, ALM, SharePoint, KM platforms). Solid familiarity with change management methodologies, such as ADKAR (Awareness, Desire, Knowledge, Action, Reinforcement) and Kotter, to drive adoption. Strong analytical skills to measure process impact and knowledge usage. Comfortable managing vendors, platforms, and external consultants. Strong knowledge of SDLC (Software Development Life Cycle) and agile practices to align process and knowledge requirements with development cycles. Strong analytical skills to quantify process impacts and measure knowledge usage. Solid ability to coach and mentor colleagues on process improvement and knowledge management best practices. Licensing/Certifications: Lean Six Sigma certification (Green or Black Belt preferred). Knowledge Management or Process Excellence certifications (e.g., APQC, AIIM) a plus. CBAP, PMI-PBA, or ISTQB certification a plus. Travel: May be required to periodically attend offsite training, meetings or events, typically with advance notice. Typical Working Conditions: Office environment with interaction with a variety of internal and external parties. May work remotely as determined by business need and individual performance. Equipment Used: Routinely uses standard office equipment, including computer, phone, copier and other devices. Physical Requirements: Typical office environment with frequent sitting, walking and standing. Ability to sit ~85% of the day. Ability to keyboard and read computer screen for ~65% of the time during which one is seated. Ability to work 40 hours per week with some weeks requiring extra hours, including weekends and evenings, to complete projects (if required). EQUAL EMPLOYMENT OPPORTUNITY Technology Credit Union is an Equal Opportunity Employer. All qualified employees and applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pay and Benefits Position Grade: 108 Salary Range: minimum-$132,000, midpoint-$160,000, maximum-$188,000 Work Location: The salary range listed is based on working in San Jose, CA. If you work remotely, your salary will be adjusted based on your geographic location. Typical Starting Pay: Most new hires start between the minimum and midpoint of the range (adjusted for work location if applicable), based on experience and qualifications. Bonus Potential: Target 15% of base salary based on company and individual performance Tech CU is a pay-for-performance organization. We benchmark base pay to the 50th percentile of our market and offer incentive-based compensation tied to individual and company goals. Tech CU offers a comprehensive benefits package, including: Health Coverage: Medical, dental, and vision plans Income Protection: Life and disability insurance Retirement: 401(k) plan with company match Paid Holidays: 12 days annually Paid Time Off (PTO): Accrues at 7.08 hours per bi-weekly paycheck (approximately 23 days per year) Increases with length of service Voluntary Time Off (VTO): 8 hours annually for full-time employees to support charitable organizations Additional Benefits: Flexible Spending Accounts Employee-paid voluntary benefits Leaves of absence in compliance with state and federal regulations$132k-188k yearly Auto-Apply 8d agoDirector, Enterprise Sales- Americas
Octopus Deploy
Remote job
Octopus Deploy sets the standard for Continuous Delivery, empowering software teams to deliver value in an agile way. Over 4,000 organizations globally - including Ubisoft, Xero, Stack Overflow, NASA, and Disney - rely on our Continuous Delivery, GitOps, and release orchestration solutions. Founded in Australia in 2012, our team of over 300 Octonauts now spans the globe. We combine high growth and big ambitions with a sustainable, balanced working environment. Our revenue has grown consistently between 30-50% every year for the past 8 years, and we've been profitable for 10 out of the past 11 years. Octopus now provides the industry's most comprehensive Continuous Delivery solution for organizations operating at scale. We've been remote-first since 2015 and work with an uncommon level of transparency. You can read our public handbook to learn how we work. We have a transparent approach to compensation that ensures people doing the same work with the same skill get paid the same, with well-defined career pathways. We foster a supportive, collaborative, and high-trust environment. We leave our job titles at the door and focus on doing what's best for our customers and team. Our leaders never shy away from answering the tough questions at our all-hands calls or in 1:1s. We conduct interviews and onboarding virtually as part of being a remote-first company. The Director of Sales is a key member of our sales leadership team and is responsible for generating revenue across a specific geography or territory. We are looking for highly motivated sales leaders who will mentor and coach Enterprise Account Executives. To help our teams work together effectively, this remote position requires you to be located the United States or Canada.What You'll Do: Responsible for leading the sales team to meet and exceed sales goals. Training sales reps on various techniques that are needed to reach set KPIs. Identify where improvements can be made and develop sales plans and strategies to achieve sales goals. Focus on new sales and account management for our enterprise segment prospects and customers. Develop and maintain exceptional relationships with clients. Proactively identify customer needs/pain points and direct sales reps to create account growth plans. Collaborate with engineering and product management as the voice of the customer for product-related needs and positioning with strategic accounts. Work collaboratively and cross-functionally with various teams to help shape Octopus Deploy's products and solutions to meet customer needs (e.g., marketing, success, product, legal, etc.). Your Background: 10+ years of sales experience and 5+ years of people management experience. Experience leading a sales team in a high-growth technology environment covering enterprise or strategic accounts. Familiar with MEDPICC and other selling methodologies. Ability to train and coach a high-performing sales team as well as lead strategic opportunities individually when necessary. Ability to build strategic executive relationships with customers and industry thought leaders. Ability to work cross-functionally, particularly with Product and Marketing, to develop product functionality and create effective marketing plays to win clients. Must have prior DevOps, CI/CD, or SDLC tooling sales experience ideally in a pre-IPO company. Experience in scaling high growth technology companies not only in sales but operations, marketing, product etc to $100M and beyond in annual recurring revenue. Some travel will be required ( Octopus has an internally open and transparent system for compensation. Any Octonaut can view the compensation for any role at any level. This ensures people doing the same work with the same skill get paid the same. The compensation for this role is:Director Level People in this role may be expected to participate in an on-call program that pays an additional 5% on top of the base salary. You can opt out of on-call rotation. Benefits include a minimum of 25 days annual leave, up to 10 days of paid sick and carers leave, 12 weeks of fully paid parental leave with flexible return options, generous health care (100% individuals, 75% dependents), dental and vision, 401K matching, pension contributions of up to 5%, and stock options. Learn more. Interview ProcessBelow is the interview process you can expect for this role. We know interviewing can seem daunting, but rest assured we designed our interview process to move quickly while still getting you all the information you need. 👋🏼Initial chat [30 min]Talent acquisition screen: Meet with your Talent Acquisition team and get a feel for what it would be like to be an Octonaut! 🧑 💻Hiring manager chat [45-60 min]Hiring manager chat: Designated time to chat with the hiring manager. This is a great opportunity to get to know each other. You should expect the hiring manager to ask questions about your professional background and goals. We welcome any questions you may have for us! 🎉Panel interview [60-90 min]Final round chat: In this final round call, you meet cross-functional team members. You can expect a mix of leaders and individual contributors to join the chat. By the end of this call, you should have a great idea of what it's like to work at Octopus. We should also have a great idea of what it would be like to have you on the team! We'll ask any final questions and encourage you to do the same. Our public employee handbook is the best place to learn more about life at Octopus. It includes our values, how we structure teams, career progression, leave and benefits, and much more. If you're enthusiastic about this position, even if you don't meet all the criteria above, we wholeheartedly encourage you to submit your application. Our talent team is in-house, and we recognize that every individual brings something unique. We take the time to review every application and consider how you might add to the team. We know your time is precious. If you apply, we promise to update you at least once per week about the status of your application and to give you clear expectations for each step in the journey. Important Notice About Recruitment ScamsPlease be aware that individuals and organizations may attempt to scam job seekers by offering fraudulent employment opportunities under the name of Octopus Deploy or Codefresh by Octopus Deploy. These scams may involve fake job postings, unsolicited emails, text messages, or other communications claiming to be from our recruiters or hiring managers. Octopus Deploy will never:• Ask for sensitive personal information, such as credit card details, bank account numbers, or other financial information during the recruitment process.• Request payment, fees, or purchases from job seekers.• Send checks for equipment purchases prior to employment. Official Communication Channels:All communication from Octopus Deploy recruiters or hiring managers will come from official email addresses ending in @octopus.com. If you receive messages from other domains (e.g., name.sr.octopus.com or generic addresses like @yahoo.com), these are not from Octopus Deploy.If you are unsure about the authenticity of a communication claiming to be from Octopus Deploy, do not provide any personal or financial information and contact us immediately at ***********************. Reporting FraudIf you believe you have been a victim of a recruitment scam, please report it to the appropriate authorities:United States: Federal Trade Commission (FTC) Europe: European Anti-Fraud Office (OLAF) New Zealand: NetSafeAustralia: Australian Cyber Security Centre (ACSC) Signs of a Recruitment ScamBe vigilant about the following red flags:• The sender uses email domains that do not end in @octopus.com (e.g., name.sr.octopus.com or generic addresses like @yahoo.com or @hotmail.com).• Poor spelling and grammar in emails or official-looking documents.• Requests for payment, financial details, or fees to proceed in the hiring process.• Receiving a check and being asked to deposit it for equipment purchases before employment.• Contacting you through informal channels such as WhatsApp, particularly in the United States.• Pressure to act quickly or threats of losing the opportunity if immediate action is not taken. We take fraudulent activities seriously and are committed to ensuring the integrity of our hiring process. Thank you for helping us protect our community and future Octonauts! [Note to Search Firms/Agencies]Octopus Deploy does not compensate search firms for unsolicited assistance unless they have a written search agreement with Octopus Deploy and the requisition is position-specific. Any resumes, curriculum vitae and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Octopus Deploy will be deemed the sole property of Octopus Deploy and no fee will be paid in the event the candidate is hired by Octopus Deploy.$152k-249k yearly est. Auto-Apply 33d agoSalesforce Administrator (Remote)
Knowbe4
Remote job
Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4. Remote positions open to the US only. The Opportunity Join our technology team as the Salesforce expert who keeps our CRM ecosystem running flawlessly and evolving to meet business needs. As Salesforce Administrator, you'll be the central force behind our salesforce.com deployment-ensuring our sales, operations, and leadership teams have a reliable, well-configured platform that actually makes their work easier. You'll own the day-to-day health of our Salesforce environment: configuring workflows, building automation, solving user challenges, and continuously improving how teams interact with the system. The successful candidate is naturally technical, thrives on making systems work better, and takes genuine pride in being the person everyone trusts to keep our CRM running smoothly and securely. What You'll Do Platform Administration: Manage the daily operation of Salesforce Sales Cloud, handling workflows, process builders, flows, dashboards, reports, and system configurations that keep teams productive and data accurate. User Support & Problem-Solving: Field requests and issues from internal users, identify common pain points, and devise practical solutions-whether that's automation, new configurations, or clear documentation that helps people help themselves. Development & Enhancement: Build, test, debug, and document Salesforce components that meet functional requirements, working closely with stakeholders to turn business needs into working solutions. System Maintenance & Optimization: Perform package upgrades, assess operational risks, implement monitoring improvements, and proactively maintain applications to prevent issues before they impact users. Cross-Functional Collaboration: Partner with Internal IT and InfoSec to ensure the platform meets performance, security, and availability expectations, and work with stakeholders to gather requirements, build solutions, and manage rollouts. Data & Quality Oversight: Collaborate with database managers and review work from junior administrators to maintain high standards for both the Salesforce platform and the data integrity that makes it valuable. Project Execution: Manage Salesforce-related projects from requirements gathering through deployment, ensuring timely delivery and clear communication with all involved teams. What You'll Bring You're the kind of administrator who combines technical skill with practical problem-solving-someone who understands that great systems administration means making technology invisible so teams can focus on their work. 2+ years of hands-on Salesforce Administrator experience with Sales Cloud, where you've managed configurations, built automation, and supported users in a production environment. 2+ years of database data management experience, with a strong understanding of data quality, relationships, and how to maintain clean, reliable information at scale. Technical configuration skills across Salesforce workflows, flows, process builders, reports, dashboards, and dataloader-you're comfortable building solutions that actually work in the real world. Strong communicator who can translate technical concepts for non-technical users, write clear documentation, and effectively collaborate across all levels of the organization from end users to executives. Organized problem-solver with excellent time management skills and the ability to juggle multiple projects, prioritize effectively, and follow through on commitments. Collaborative mindset with the ability to work effectively with IT, InfoSec, stakeholders, and junior team members to ensure quality and security standards. Bonus points if you have: Salesforce Certified Administrator (ADM201 or ADM211) credential that validates your platform expertise Experience with Copado or other SDLC tools for managing deployments and version control Background with CPQ to Revenue Cloud migrations - you understand the complexity and considerations involved Hands-on experience configuring Revenue Cloud features including Products, Pricing, and Dynamic Revenue Orchestration Why You'll Love It Here Talented and Dynamic Team: You'll work with a skilled technology team and collaborate across sales, operations, and leadership; your work directly impacts how effectively the entire organization operates. Remote Flexibility: Fully remote position that gives you the autonomy to work where you're most productive while staying connected to teams across the organization. Platform Impact: You'll have real influence over how our CRM evolves, with opportunities to shape configurations, implement improvements, and see your solutions make daily work better for dozens of users. Continuous Learning: Keep your skills sharp by obtaining Salesforce certification bonuses, exploring new platform features, or taking advantage of our tuition reimbursement or certification bonuses for continued professional development.' The base pay for this position ranges from $85,000 - $90,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above. We will accept applications until 1/15/2026. Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit ********************************* Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit ********************************************** No recruitment agencies, please.$85k-90k yearly Auto-Apply 2d agoManager, Warehouse Transformation Solutions
Cardinal Health
Dublin, OH
**_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. Cardinal Health is seeking a **Manager, Warehouse Transformation Solutions** to lead the strategy, development, and delivery of solutions supporting the Warehouse Transformation initiatives within the Pharmaceutical and Specialty Solutions (PSS) network. This delivery-focused leadership role will oversee technology roadmap, solution delivery, vendor management, and team development for warehouse mobility and digital enablement solutions. This includes integrations with other enterprise solutions. The Manager will ensure that intuitive, secure, and scalable solutions enhance warehouse efficiency, real-time visibility, and workforce productivity while driving innovation through AI-based voice, vision, GenAI and ML solutions that transform how associates interact with warehouse systems. **What is expected of you and others at this level** + Leads cross-functional delivery teams and vendors to execute large-scale technology initiatives. + Operates independently with accountability for planning, execution, and delivery outcomes. + Balances people leadership, stakeholder management, and program governance responsibilities. + Promotes standardization, operational excellence, and innovation across warehouse technology programs. + Fosters collaboration, talent development, and continuous improvement within the organization. **Responsibilities** + Lead end-to-end delivery mobile and web solutions supporting Cardinal Health's Pharma Warehouse Transformation initiatives. + Manage end-to-end planning, execution, and delivery of multiple projects, ensuring on-time, on-budget outcomes aligned with business objectives and transformation milestones. + Partner with business and IT stakeholders to translate operational and functional needs into actionable delivery roadmaps for warehouse mobility, visibility, and automation initiatives. + Collaborate closely with Functional, Technology, and Enterprise Architects to ensure technical alignment, scalability, and integration across warehouse systems, including WMS, automation platforms, and enterprise applications. + Provide day-to-day leadership, coaching, and mentoring to developers, analysts, and external partners, fostering accountability, technical excellence, and continuous improvement. + Partner with Engineering, Operations, and Digital Solutions teams to enhance mobile and web experiences that optimize warehouse productivity, reduce manual touchpoints, and improve associate usability. + Oversee system integration, testing, deployment, cutover, and hypercare activities, ensuring robust performance, operational stability, and user satisfaction. + Collaborate with QA, Release Management, and Support teams to ensure environment readiness, comprehensive test coverage, and smooth transition from build to run. + Lead analysis of warehouse and user performance data to identify improvement opportunities and drive continuous enhancements across mobile and web solutions. + Partner with IT and Operations to design and deliver AI-based vision and voice solutions that improve warehouse efficiency, safety, and quality. + Lead the design, execution, and validation of Proofs of Concept (PoCs) for AI-based vision and voice capabilities, ensuring value realization and scalability before enterprise rollout. + Partner with Digital Solutions and AI teams to operationalize successful PoCs into production-ready solutions, integrating them seamlessly into warehouse systems and workflows. + Drive adoption of AI copilots and automation tools to enhance configuration, documentation, testing, and support processes. + Build strong vendor relationships, ensuring high-quality technical delivery, adherence to standards, and effective issue resolution across projects. + Ensure all mobile and web solutions align with enterprise IT architecture, information security, and regulatory compliance standards. + Oversee implementation of end-to-end monitoring, alerting, and incident management through enterprise tools such as Splunk, BigPanda, and ServiceNow. + Maintain strong alignment with change management and training teams to enable effective user onboarding and adoption across sites. + Drive consistent documentation of application architecture, workflows, and standard operating procedures to enable knowledge sharing and audit readiness. + Cultivate a culture of innovation, accountability, and operational excellence within the Warehouse Mobile & Web Solutions team. **Qualifications** + Bachelor's degree in Computer Science, Engineering, or related field preferred. + 10+ years of experience in IT solution delivery, with 3+ years in warehouse, logistics, or supply chain solutions preferred. + Proven experience managing complex technology programs across cross-functional and matrixed environments. + Strong understanding of software delivery life cycle (SDLC), Agile methodologies, and vendor delivery management. + Experience managing mobile and web application development, deployment, and lifecycle management. + Solid understanding of modern architecture principles like APIs, microservices, event-driven systems (Kafka), and cloud platforms. + Demonstrated ability to lead teams, manage priorities, and communicate effectively with business and IT stakeholders. + Experience integrating with WMS (Manhattan), SAP, or related enterprise platforms preferred. + Familiarity with enterprise observability tools (Splunk, BigPanda, ServiceNow) and CI/CD automation. + Exposure to AI/ML, particularly in voice, vision, GenAI and predictive analytics use cases within supply chain operations. + Excellent leadership, organizational, and communication skills, with a focus on execution, accountability, and results. **Anticipated salary range:** $123,400 - $193,930 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 01/13/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************$123.4k-193.9k yearly 21d agoTier III / O&M Technical Support Analyst
GDIT
Remote job
Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: NACI (T1) Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Data Analysis, LAMP Stack, MySQL, Technical Documents, Technical Support Certifications: None Experience: 10 + years of related experience US Citizenship Required: No Job Description: Duties and Responsibilities: The candidate will be expected to provide dedicated O&M/Technical Support as outlined below: Critical issue (Tier III) response and resolution services. Identify, research, and resolve reported application issues. Includes diagnosing the nature of the user or system issue and coordination of additional Tier III resources such as development, database, and network SMEs, Coordinating the technical portion of System Releases which includes maintaining Release Notes, briefing stakeholders on changes, coordinating additional groups such as Testing and Training and assisting the Operations and Management Branch on release coordination. Perform testing and analysis as part of the system development process. Support various testing activities, either by performing system testing or supporting the Testing Services Division's testing activities. Perform software deployments as required and supporting the verification of systems changes after deployments. Perform unit testing. Create end user scenarios and support user testing. Assist as necessary in creating training materials and conducting functional reviews of the system. Create and run product demonstrations. Understanding and maintaining the configuration of the system both inside and outside the application. Inside the application includes user, system, and other administrative settings. Outside the system includes application configuration files and configuration such as SSL certificates. Add or update application referential data. Daily monitoring of production schedules, interfaces, outputs, process/system exceptions, and other operational activities to verify correct operation. Daily operations support for all components of the system (web application, operating system, file management). Daily maintenance of all ancillary environments (development, stage, UAT, demo, help desk), Interface and integration management. Update system and technical documentation. Including existing and create new business process flow documents, and as-is and to-be process flows. Recommend and update system functional requirements based on process analysis. Provide technical write-ups and standard operating procedures. Create functional requirement specifications. Document system performance needs. Create communications about system changes tailored to a variety of audiences including ASO management, other Directorates, court unit management and end users. Coordinate with the government to review work requests for priority, authorization, and acceptance. Develop solutions in accordance with US Courts and ASO policies and procedures. Provide subject matter expertise recommendations in work execution for technical best practices and to provide cost savings and process improvements to the government. Use the shared SDLC resources provided by the AO including but not limited to Jira, Confluence, Gitlab, Fortify, and Sonatype. Provide solution approach artifacts and demos prior to execution for review and approval by the government. Document status on tasks daily. Provide Tier II support as required Other duties as assigned. Interacting with the end users on case-by-case scenarios Desired Qualifications, Experience, and Competencies: Experience with pay or budgeting business rules and systems. Experience with financial business rules and systems. Five (5) plus years of relevant operations and maintenance support experience with a major federal IT system. Experience and knowledge in principles and practices of software development lifecycle (SDLC) and Agile methodologies. Familiarization with open-source applications, LAMP. Linux administration experience (permissions, SE Linux, running scripts, cron jobs, mounting drives, Firewall rules). Familiarization using code editors such as Microsoft Visual Studio Code. Familiarization with Ansible and Git. Familiarization with Bash, YAML, Python, and PHP. Windows administration experience (file shares/mounted drives). Experience working with MySQL database. Experience with Extract/Transform/Load (ETL). Familiarity with Redis. Familiarity with Apache Solr. Familiarity with SQLyog, DBeaver, and Microolap. Experience working in a load-balanced environment Understanding of IT practices, service management, governance frameworks, and industry standards (i.e., ITIL, ITSM, COBIT, ISO). Proficiency in business tools, such as, Word, Excel, Power-Point, Visio, SharePoint, Teams, etc. Excellent written and verbal skills. Ability to work independently and as part of a larger team. Ability to analyze complex data and present findings in a clear and easily understood manner. Ability to present recommendations for consideration and influence as needed. Specialized Experience: Working knowledge of IT tracking tools, preferably ServiceNow and Jira. Education and Certification Requirements: A bachelor's degree in a relevant field and 10+ years of experience are required. The likely salary range for this position is $114,750 - $155,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Remote Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans$38k-61k yearly est. Auto-Apply 6d ago