User Acceptance jobs near me - 570 jobs

**_What IT Infrastructure & System Administration contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. IT Infrastructure & System Administration develops, implements and governs standard IT policies and procedures and oversees the enterprise infrastructure. This job family assesses system health, manages system resources, and provides operational support for the organization's databases. IT Infrastructure & System Administration also manages the organization's server and storage environments and operations, including selecting and managing virtual and physical vendors. We are seeking a highly skilled **Business Analyst** with expertise in **ServiceNow Enterprise Architecture Workspace** and **Configuration Management Database (CMDB)** . In this role, you will act as a bridge between business stakeholders and technical teams, ensuring accurate configuration data and enabling enterprise architecture insights that drive IT service excellence. **Key Responsibilities** **Project & Stakeholder Management** + Develop and maintain project plans, track progress, and communicate updates to stakeholders. + Manage expectations and align deliverables with IT policies, resource constraints, and best practices. **Requirements Gathering & Analysis** + Collaborate with stakeholders to gather and analyze business requirements for EA Workspace and CMDB. + Create process flows, data models, and wireframes to document requirements clearly. + Translate business needs into functional specifications and user stories. **ServiceNow Expertise** + Configure and optimize CMDB data models to ensure data integrity and compliance with enterprise architecture standards. + Support CI lifecycle management and maintain accurate CI relationships. + Work closely with ServiceNow developers and architects to implement solutions. + Conduct surveys, gap analysis and recommend improvements to existing ServiceNow processes. **Testing, Documentation and Training** + Create and execute test cases; manage UAT and obtain user acceptance sign-off. + Maintain documentation including workflows, data dictionaries, and training materials. + Leverage business knowledge to drive process improvements and enhance system usability. + Provide trainings to stakeholders **_Qualifications_** + 4-8 years of experience, preferred as a Business Analyst in ITSM environments. + Bachelor's degree in related field, or equivalent work experience, preferred + Minimum 2 years hands-on experience with **ServiceNow EA Workspace (Application Portfolio Management)** , **CSDM** , and **CMDB** modules. + ServiceNow certifications (CSA, CIS for CMDB/APM). + ITIL v3/V4 Foundation certification. + Experience implementing systems using Agile methodology. + Strong analytical, problem-solving, and communication skills. + Proficiency in tools such as Lucid charts, MS Word, MS Excel, and collaborative platforms like Google Drive. **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Anticipated salary range:** $80,900 - $127,050 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/31/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

JOB SUMMARY: The Sales Operations Specialist is responsible for providing day-to-day administrative support within the Salesforce and Microsoft Dynamics CRM systems and integrated tools, conducting sales reporting and analysis, creating support documentation, and performing user acceptance testing. This is a fully remote position. ESSENTIAL FUNCTIONS: The functions listed describe the business purpose of this job or position. Specific duties or tasks may vary and be documented separately. An associate might or might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. Associates are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. * Provide day-to-day administrative support within the Salesforce and Microsoft Dynamics CRM systems and related tools, including record entry, data stewardship, and user management. * Provide prompt assistance to field personnel with CRM-related questions and technical issues, serving as the primary contact for troubleshooting and end user support. * Create and generate regular sales reports, dashboards, and analytics to monitor key performance indicators (KPIs) and provide insights to sales teams and management. * Analyze sales data to identify trends, patterns, and opportunities for improvement, and present findings in a clear and concise manner. * Develop and maintain support documentation, including user guides, training materials, and FAQs, to ensure effective utilization of the CRM system by end users. * Assist in user acceptance testing (UAT) efforts for system enhancements, new features, and bug fixes, ensuring proper functionality and adherence to business requirements. * Collaborate with field personnel, IT representatives, and external vendors to troubleshoot and resolve system issues, ensuring minimal disruption to business operations. * Assist with other projects as assigned and perform additional duties as requested by management. MINIMUM QUALIFICATIONS AT ENTRY: Additional qualifications may be specified and receive preference, depending upon the nature of the position. * Proficient in Salesforce and/or Microsoft Dynamics CRM, including knowledge of data entry, user management, and report generation. * Strong proficiency in Microsoft Excel, with the ability to manipulate and analyze large datasets. * Competency in Microsoft Outlook, Word, and PowerPoint. * Excellent analytical skills with the ability to translate complex data into actionable insights. * Detail-oriented with exceptional organizational and time management skills to meet deadlines and handle multiple tasks simultaneously. * Strong communication skills, both verbal and written, with the ability to effectively collaborate with cross-functional teams. * Intense focus on customer service and end user experience. * Self-motivated and proactive, with a strong ability to work independently and as part of a team. * Familiarity with user acceptance testing (UAT) processes and experience in creating support documentation is a plus. EDUCATION/EXPERIENCE: High school diploma or GED required. Prefer Associate degree in Business Administration, Information Systems or a related field, or equivalent experience in a similar role (preferably with exposure to Salesforce and Microsoft Dynamics CRM administration and reporting). WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS: With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: * Maintaining composure in dealing with executives, clients, prospects, and staff, in group settings and in situations requiring high performance and results. * Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey. * Handling and being exposed to sensitive and confidential information. * Required ability to handle multiple tasks concurrently. * Ability to attend in-person training and special meetings at the Securitas office. * Ability to sit for long periods of time while working on a personal computer. * Occasional lifting and/or moving up to 10 pounds. Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

The Principal Process and Business Analyst plays a critical role in shaping Technology Credit Union's (Tech CU) enterprise approach to process optimization, knowledge management, business requirements, and user acceptance testing governance. This role serves as the functional owner for Tech CU's process catalog and knowledge management strategy, ensuring that Tech CU's people, processes, systems, and data are aligned to deliver efficient, member-centric services. The incumbent acts as a bridge between business stakeholders, technical teams, and vendors, and helps shape solutions that improve operational performance, enhance knowledge sharing, and create a culture of continuous learning and innovation. Responsibilities Essential Duties Enterprise Knowledge Management (KM) Maintains and enhances the enterprise process catalog in partnership with the lines of business and the enterprise risk management team. Participates in KM Strategy discussions, vendor evaluations, RFP processes, and contract negotiations including providing requirements and evaluation criteria. Designs, implements, and maintains a KM framework that captures, organizes, and makes business policies, procedures, job aids, FAQs, and best practices are centrally available, well-maintained, and consistently adopted. Partners with IT and vendor teams to integrate KM systems with chatbots, member self-service portals, and employee tools, ensuring a seamless experience across channels. Establishes governance for KM content lifecycle (creation, approval, versioning, archiving) and drives adoption across departments. Defines and tracks KM KPIs (usage, adoption, accuracy, and impact on member/employee efficiency). Business Analysis & Requirements Governance Contributes to the business requirements lifecycle, establishing enterprise standards for elicitation, documentation, traceability, and sign-off. Oversees requirements for assigned projects, ensuring alignment with enterprise goals, business owner needs, and agile project management frameworks. Serves as the enterprise liaison between business stakeholders, IT, and vendors, ensuring requirements translate into effective solutions. Governs and maintains Tech CU's repository of business requirements, UAT artifacts, and process documentation. User Acceptance Testing (UAT) Oversight Participates in defining Tech CU's UAT governance framework and measure its effectiveness, including test planning, script creation, execution oversight, defect triage, and sign-off. Owns the UAT for assigned projects. Process Optimization & Continuous Improvement Applies methodologies such as Lean, Six Sigma, and value stream mapping to identify inefficiencies, streamline workflows, and improve member and employee experiences. Program-manages company-wide process improvement opportunities and related efforts. Supports business units in defining process KPIs, measuring outcomes, and embedding continuous improvement practices into daily operations. Work Schedule Full-time; typically, 40+ hours/week Flexible within core business hours, Pacific Time, M-F Occasional extended early morning or late evening hours, and weekends, typically with advance notice Workplace Essentials Supports Tech CU's Mission and Vision and consistently demonstrates Tech CU's Values (Accelerate, Collaborate, Innovate and Cultivate). Meets with manager on a regular basis to discuss goal alignment, performance metrics, and development plans. Complies with Tech CU policies and procedures. Upholds employee Code of Conduct and Business Ethics and ensures confidentiality of the workplace. Complies with requirements imposed by federal, state and local agencies. Adheres to internal control and security measures designed to ensure regulatory compliance and mitigate losses and errors. Qualifications Education: B.S. Degree in Business, Project Management, MIS, Computer Science, or related area (or equivalent experience). Experience: 8+ years in business analysis, knowledge management, or process improvement roles. 5+ years designing and implementing knowledge management frameworks or platforms. 5+ years leading requirements management and UAT governance across complex projects. 3+ years applying process improvement methodologies, such as Lean, Six Sigma, DMAIC (Define, Measure, Analyze, Improve, Control), and value stream mapping. Familiarity with financial institution operations and systems is strongly preferred. Knowledge/Skills/Abilities: Advanced expertise in knowledge management frameworks and content governance models. Strong business analysis and process modeling skills; able to translate complex needs into actionable solutions. Advanced facilitation, communication, and presentation skills across all organizational levels. Strong proficiency with Business Analysis (BA) and UAT tools (JIRA, Confluence, ALM, SharePoint, KM platforms). Solid familiarity with change management methodologies, such as ADKAR (Awareness, Desire, Knowledge, Action, Reinforcement) and Kotter, to drive adoption. Strong analytical skills to measure process impact and knowledge usage. Comfortable managing vendors, platforms, and external consultants. Strong knowledge of SDLC (Software Development Life Cycle) and agile practices to align process and knowledge requirements with development cycles. Strong analytical skills to quantify process impacts and measure knowledge usage. Solid ability to coach and mentor colleagues on process improvement and knowledge management best practices. Licensing/Certifications: Lean Six Sigma certification (Green or Black Belt preferred). Knowledge Management or Process Excellence certifications (e.g., APQC, AIIM) a plus. CBAP, PMI-PBA, or ISTQB certification a plus. Travel: May be required to periodically attend offsite training, meetings or events, typically with advance notice. Typical Working Conditions: Office environment with interaction with a variety of internal and external parties. May work remotely as determined by business need and individual performance. Equipment Used: Routinely uses standard office equipment, including computer, phone, copier and other devices. Physical Requirements: Typical office environment with frequent sitting, walking and standing. Ability to sit ~85% of the day. Ability to keyboard and read computer screen for ~65% of the time during which one is seated. Ability to work 40 hours per week with some weeks requiring extra hours, including weekends and evenings, to complete projects (if required). EQUAL EMPLOYMENT OPPORTUNITY Technology Credit Union is an Equal Opportunity Employer. All qualified employees and applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pay and Benefits Position Grade: 108 Salary Range: minimum-$132,000, midpoint-$160,000, maximum-$188,000 Work Location: The salary range listed is based on working in San Jose, CA. If you work remotely, your salary will be adjusted based on your geographic location. Typical Starting Pay: Most new hires start between the minimum and midpoint of the range (adjusted for work location if applicable), based on experience and qualifications. Bonus Potential: Target 15% of base salary based on company and individual performance Tech CU is a pay-for-performance organization. We benchmark base pay to the 50th percentile of our market and offer incentive-based compensation tied to individual and company goals. Tech CU offers a comprehensive benefits package, including: Health Coverage: Medical, dental, and vision plans Income Protection: Life and disability insurance Retirement: 401(k) plan with company match Paid Holidays: 12 days annually Paid Time Off (PTO): Accrues at 7.08 hours per bi-weekly paycheck (approximately 23 days per year) Increases with length of service Voluntary Time Off (VTO): 8 hours annually for full-time employees to support charitable organizations Additional Benefits: Flexible Spending Accounts Employee-paid voluntary benefits Leaves of absence in compliance with state and federal regulations

Global Supervisory Management is responsible for the supervision of investment sales activities in Chase Wealth Management, JPMorgan Securities and JPMorgan Private Bank. Supervisory Management is a dedicated business aligned team whose main responsibility is to help the business manage its regulatory obligations, operational risk and supervisory requirements. The team has been established to meet the increased regulatory expectation that the business is responsible for and to align with global best practice within each Line of Business. Are you passionate about quality assurance and process improvement in financial services? Join our Strategy & Execution Team and play a key role in supporting large-scale, complex projects that shape the future of Global Supervisory Management. As a Senior Testing Analyst, you'll become a subject matter expert in business processes and system functionality, ensuring our technology and project initiatives meet the highest standards. This is your opportunity to collaborate with cross-functional teams, drive operational efficiencies, and deliver impactful results. Be part of a team that values innovation, expertise, and continuous improvement. As a Supervision Testing Associate in the Strategy & Execution Team, you support Global Supervisory Management by ensuring the highest quality standards for technology and project initiatives. You partner with business and technology teams, drive automation in testing, and provide valuable insights through analysis and reporting. Together, we deliver solutions that enhance operational efficiency and regulatory compliance. You will have the opportunity to grow your expertise and contribute to a culture of excellence. Job responsibilities Partner with project managers, business, and technology teams to build requirements and document use cases Prioritize testing activities in a fast-paced, high-pressure environment Create and maintain testing plans, following up on open items with stakeholders Develop and drive automation of testing to improve product quality and effectiveness Produce high-level summaries, presentations, and metrics for senior management Work independently while keeping management informed of progress and issues Lead or participate in meetings with management and project sponsors to discuss strategy Serve as a business application owner and subject matter expert for supervision models and systems Report metrics and track status for ongoing projects Gather requirements and plan functional and regression automated testing for key applications Triage, troubleshoot, and analyze complex issues and failures Required qualifications, capabilities, and skills Bachelor's degree 3 years of experience in financial services, controls, or risk management 3 years of experience in data analytics or a technical skillset Proficiency in automated testing development methods Proficiency in MS Office Suite, especially PowerPoint and Excel, with ability to create presentation materials Ability to manage multiple priorities concurrently Strong sense of urgency in responding to escalating issues and changing priorities Excellent interpersonal and communication skills Hands-on experience with project management methodologies, including Waterfall and Agile Ability to work in a fast-paced environment, meet tight deadlines, and organize/prioritize work Strong understanding of user acceptance testing protocols, including automation software and methodologies Preferred qualifications, capabilities, and skills Prior experience supporting trading desks, trading applications, and trading controls Strong knowledge of investment products, including equities, fixed income, and derivatives Understanding of the complex regulatory environment in investments Experience with flow from account opening to trading to post-trade monitoring Experience producing management oversight reporting and ad-hoc analysis Experience driving process improvements through root-cause analysis Experience collaborating with cross-functional teams JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

At Contec, we strive to be the best at bringing creative technology and people based solutions to the world's broadband service providers and electronics OEM's. We enable our customers to extend service life and maximize financial returns from their investments in customer premise equipment and electronics hardware while maintaining or improving their customer experience. Operating from out network of service centers we provide our customers with solutions that leverage our proprietary testing and repair technology to accurately and efficiently manage returned devices. For more complex repairs we leverage our low-cost repair locations so we can maintain the perfect balance of speed and cost that is right for each customer. Our custom kitting resources also allow us to effectively fulfill direct to customer and bulk product orders to ensure a positive end-customer experience. Job Description We believe in the power and joy of learning At CONTEC, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. What you'll do: Reporting to the Sr. Director, HR Operations, the HR Operations Specialist is responsible for providing a range of services in support of the Human Resources (HR) Operations function. Working closely with employees, managers, the HR team and external contacts, this role provides exceptional customer service, efficient handling of requests, and subject matter expertise. Serves as a first contact for HR-related needs by responding to incoming Workday cases, emails, and telephone calls. This role provides comprehensive transactional support and coordination associated with onboarding, orientation, internal mobility, relocation, immigration, offboarding, and more while working independently and as part of a team, and escalating issues when necessary. Support employee lifecycle processes including onboarding, job changes, compensation actions, relocation, position management, offboarding, and more. Initiate and monitor a wide variety of transaction workflows in the Human Resources Information System (HRIS), currently Workday, strengthening data quality and timely processing of actions. Provide accurate, prompt, and consistent assistance to employees, Human Resources (HR) team members, and manager populations on an array of HR-related needs, utilizing call and Workday case management processes/technologies to improve the employee experience within defined service level agreements (SLA's). Escalate or transition requests to proper channels, ensuring a ‘warm' handoff and exceptional customer service. Provide guidance to employees, HR team members, and business managers on a wide variety of HR processes, programs, policies, and tools. Follow internal practices to ensure employee data privacy and compliance with all state, federal and regional labor laws, and regulations. Share feedback and insights regarding recurring challenges and identify opportunities to continuously improve processes and service levels; share those ideas with the HR Services team and leadership. Participate on project teams to develop solutions and improve effectiveness and efficiency of HR processes, policies, and programs. Interact with internal contacts including Payroll, Benefits, Talent Acquisition, HR, Compensation, Finance, and IT. Also interact with a broad array of external contacts such as government agencies, former employees, and job applicants. Create, maintain, and schedule Workday reports. Participate in HR system User Acceptance Testing and document results. Prepare severance documents and initiate payments. Gather information and respond to unemployment claims. Submit data/reports to various government agencies and internal audit teams. Submit service tickets to IT team. Code and process invoices. Qualifications High School diploma and minimum two years full-time Human Resources employment. Or equivalent combination of HR education and experience. Broad knowledge of Human Resources-related laws, regulations, and policy as well as experience with innovative human resources-related programs and initiatives. Experience interacting with and maintaining confidential information. Experience using business/software tools and Human Resources Information Systems (HRIS). Intermediate proficiency in Excel including pivot tables and VLOOKUP skills. Strong analytical and problem-solving skills. Solid verbal and written communication skills, including grammar, punctuation, and spelling. Strong customer focus and results orientation. Good organization, detail orientation and overall time management skills. Demonstrated competency for handling multiple competing tasks and deadlines. Good judgment with the ability to work independently and as part of a cohesive, respectful team. Willingness to freely share information, knowledge and provide support. Effective, tactful, and thoughtful communication both one-on-one and in a group setting. Additional Information Bachelor's degree in human resources or Human Resources certification. Experience using Workday HRIS. SharePoint experience.

CMS At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: * LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death. * HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent. * TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career. Job Summary The Manager of Business Process Improvement will be the internal champion for building a continuous improvement culture within Reimbursement Operations by creating and implementing process excellence across all business segments. The Manager of Business Process Improvement is responsible for identifying, scoping, planning and executing transformational business process improvement initiatives. This is a high visibility role which will require the ability to work cross-functionally with other departments within LifeVest, in addition to external vendors. Essential Functions * Develops a thorough understanding of all functional processes within Reimbursement Operations. * Primes complex process improvement initiatives affecting multiple functions within Reimbursement Operations. * Identifies and eliminates non-value added steps in reimbursement processes, and works closely with a Project Manager and/or technical teams to prioritize. * Collaborates with impacted business areas to reengineer and optimize business processes across all channels. * Manages the development of standard operating processes and maintains an organized repository of these functions within SharePoint. * Proactively identifies tools and standard operating procedures required to effectively process orders, create claims, manage denials and submit patient appeals. * Consistently originates innovative ideas in order to find better ways of accomplishing operational objectives through process improvement. * Challenges process assumptions to ensure conclusions reached are appropriate for a technical enhancements and other strategic initiatives. * Manages the collects, documentation and presentation of functional user requirements. ∙ Oversees user acceptance testing procedures for technology implementations and enhancements that impact reimbursement processes. * Identifies ongoing training needs and assist with developing and implementing the required training activities and learnings across the organization. * Leads a team of Business Process Improvement Coordinators, Reimbursement Trainers and Business Process Analysts. * Establishes metrics to monitor team performance as compared to established goals and targets for improvement initiatives. * Effectively communicates project status and outcomes to senior leadership (verbally and in writing) and serves as an escalation point for process improvement initiatives. * Prepares high-level status reports on a frequent basis for the Director and VP, Reimbursement Operations. * Manages external vendor relationships. Required/Preferred Education and Experience * BS/BA in Business Administration, Finance, Information Technology or relevant area of study required * Master's degree (MBA, MHA, or equivalent) preferred preferred. * 5+ years of experience in medical billing, healthcare revenue cycle management, or a related healthcare operations role required. * Hands-on experience with API integrations, data transfers, and troubleshooting issues across multiple interconnected applications. * Experience implementing new processes, identifying process gaps, and driving cross-functional change management. * Six Sigma or Lean certification prefered. Knowledge, Skills and Abilities * Proven track record in process improvement, workflow optimization, and operational efficiency initiatives within a healthcare or medical billing environment. * Strong understanding of healthcare compliance standards (HIPAA, CMS guidelines) and payer requirements. * Familiarity with medical billing software, EMR systems, and data analytics tools. * Demonstrated ability to lead root cause analysis, develop corrective action plans, and manage complex technical workflows. * Excellent communication skills for collaborating with IT, operations, and clinical teams. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * Standing - Occasionally * Walking - Occasionally * Sitting - Constantly * Talking - Occasionally * Hearing - Occasionally * Repetitive Motions - Frequently ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. #LI-KH1 The annual salary for this position is: $110,000.00 to $125,000.00 Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at ********************* Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Operations Solutions UAT Specialist will act as the primary liaison during testing phases between the technology team, internal stakeholders, and third-party vendors. This role is responsible for ensuring quality assurance during the implementation of technical updates, identifying issues, and ensuring the successful deployment of solutions that align with business needs and user expectations. Job Responsibilities: Serve as the main point of contact for all testing-related communications between the IT team, stakeholders, and third-party vendors. Prepare test plans for assigned technical updates to ensure alignment with project goals. Create test cases for all relevant scenarios to validate system functionality. Prepare User Acceptance Testing (UAT) Form summarizing testing results, issues found, and recommendations for improvements. Complete User Acceptance Testing (UAT) within Service Level Agreements (SLA). Identify, document, and track defects, issues, and enhancement requests using JIRA. Work closely with stakeholders and cross-functional teams to gather feedback, ensuring the system meets both business requirements and user expectations. Provide regular status updates to project managers and stakeholders regarding testing progress and outcomes. Participate in meetings with cross-functional teams to align on project goals and timelines. Assess the impact of changes and create communications for the company. Collaborate with the training department on company announcements, SOPs, and workflows. Demonstrate updates and communications on calls; present and participate in meetings as needed. Validate implanted changes in production. Work with operations departments to identify opportunities for improvement of processes. Assist with providing materials and documents for audits and reviews. Perform other duties as assigned. Qualifications and Skills: 4+ years' experience in the mortgage industry. Encompass LOS experience. Knowledge of the overall mortgage workflow. Knowledge of all agency guidelines. Knowledge of compliance and disclosure requirements. JIRA experience, a plus. Proficient in Microsoft Office suite (Word, Excel, and Outlook). Excellent prioritization, organization, and time management skills. Excellent conflict management, teamwork and negotiation skills. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: Annual Salary: $65,000-$80,000 The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website ********************************** or follow us on LinkedIn. Manager, Enterprise Applications - Tech Ops (SAP) Job Overview We are seeking a highly motivated and experienced SAP S/4HANA Solution and Functional Manager to manage and drive our digital transformation across critical Technical Operations and Supply Chain processes. This pivotal role will focus on ensuring the seamless, compliant, and integrated operation of our core business processes-from Production to Delivery, Intercompany, Logistics, and Customer and Patient facing Integration scenarios. The successful candidate will own the end-to-end design, configuration, integration, and validation of SAP S/4HANA solutions, ensuring strict adherence to global pharmaceutical GxP and regulatory requirements. This is a challenging and rewarding opportunity for a seasoned SAP professional to make a significant impact on our operational efficiency, effectiveness, and audit readiness. Job Duties and Responsibilities 1. Production-to-Delivery & Core Functional Leadership Process Ownership: Lead the analysis, design, configuration, and implementation of SAP S/4HANA solutions across the entire value chain, focusing on: Order-to-Shipment (SD/LE): Sales Order processing, intercompany transactions, delivery processing, Billing and Invoicing. Logistics Execution (LE): Shipment planning, transportation, and trade compliance. Production Planning (PP): Integration of Production Orders with material planning and execution. Extended Warehouse Management (EWM): Management of inventory and warehouse operations related to finished goods and raw materials. Module Configuration: Expertly configure and customize SAP S/4HANA modules (SD, LE, PP, EWM) to align highly complex pharmaceutical business processes, including batch management, quality inspection, and serialization requirements. Functional Design: Develop detailed functional designs, configuration documents, and technical specifications for enhancements, custom developments (e.g., RICEF objects), and complex business scenarios. 2. Enterprise Integration Management Salesforce Integration: Design, implement, and maintain robust, compliant, and scalable integrations between SAP S/4HANA (Master Data and Transaction Data) and the Salesforce platform, ensuring accurate data flow for customer orders and financial reconciliation. CGTO Integration: Strategically design and implement integration points between SAP S/4HANA and Cell and Gene Therapy Operations (CGTO) systems, ensuring full traceability and compliant transfer of data for patient-specific manufacturing and logistics processes. System Architecture: Collaborate with Enterprise Architects to ensure solution design adheres to best practices for data integrity, performance, and security across the integrated landscape. 3. GxP Compliance, Validation & Quality Assurance Validation Leadership: Actively participate in, and often lead, validation activities, including the generation of validation protocols (IQ, OQ, PQ) and execution of system validation and User Acceptance Testing (UAT) scripts. Regulatory Compliance: Ensure all SAP S/4HANA configurations, custom code, and documentation strictly comply with pharmaceutical industry standards, including GxP (GMP, GDP) requirements, 21 CFR Part 11, and global data privacy regulations. Testing Oversight: Own and drive the full testing lifecycle: Participate in Unit Testing (UT) and System Integration Testing (SIT). Lead and document User Acceptance Testing (UAT) with business stakeholders. Collaborate with the testing team to identify, manage, and resolve defects through a formal change control process. 4. Leadership, Management & Support Project Execution: Manage and prioritize project timelines, budgets, and resources for S/4HANA rollouts and enhancement projects. Post-Implementation Support: Provide critical Tier 2/3 operational support, including troubleshooting, complex issue resolution, and root cause analysis for production incidents. Training & Documentation: Develop and provide ongoing, role-based training and SOPs (Standard Operating Procedures) for end-users on new SAP functionalities to ensure high adoption and compliance. Key Core Competencies SAP S/4HANA Solution and Functional Manager to core business processes-from Production to Delivery, Intercompany, Logistics, and Customer and Patient facing Integration scenarios. End-to-end design, configuration, integration, and validation of SAP S/4HANA solutions, ensuring strict adherence to global pharmaceutical GxP and regulatory requirements. Education and ExperienceRequired Experience & Skills 8+ years of progressive experience in implementing and configuring SAP ERP systems, with a minimum of 5 years specifically on SAP S/4HANA. Deep functional expertise in SAP modules relevant to Supply Chain and Tech Ops, including SD (Sales & Distribution), LE (Logistics Execution), PP (Production Planning), and EWM (Extended/Warehouse Management). Familiarity with FI/CO (AR) integration is essential. Proven experience within the Pharmaceutical or Biotechnology industry, demonstrating an excellent understanding of GxP, validation (CSV), and regulatory compliance requirements. Strong background in designing and implementing integrations between SAP and external systems (middleware experience preferred, e.g., SAP CPI, PI/PO). Demonstrated ability to lead and motivate functional and technical teams during complex project life cycles. Exceptional analytical, problem-solving, and communication skills, with the ability to translate complex technical requirements into business-friendly language. Preferred (Desired) Skills Direct experience with Salesforce (or other CRM) integration with SAP for Order-to-Cash processes. Direct experience with Cell and Gene Therapy Operations (CGTO) business processes and integration/data requirements. Certification in SAP S/4HANA (specifically Sales/Supply Chain or Manufacturing). Experience with Agile methodologies (Scrum/Kanban). Experience with SAP Business Technology Platform (BTP) applications or Fiori application development. Cloud experience (e.g., RISE, AWS, Azure) related to SAP hosting or integration. The base salary range for this role is $125,600 to $157,000. Base salary is part of our total rewards package which also includes the opportunity for merit-based salary increases, short incentive plan participation, eligibility for our 401(k) plan, medical, dental, vision, life and disability insurances and leaves provided in line with your work state. Our robust time-off policy includes flexible paid time off, 11 paid holidays plus additional time off for a shut-down period during the last week of December, 80 hours of paid sick time upon hire and each year thereafter. Total compensation, including base salary to be offered, will depend on elements unique to each candidate, including candidate experience, skills, education and other factors permitted by law. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Confidential Data: All information (written, verbal, electronic, etc.) that an employee encounters is considered confidential. Compliance: Achieve and maintain Compliance with all applicable regulatory, legal and operational rules and procedures, by ensuring that all plans and activities for and on behalf of Sumitomo Pharma America (SMPA) and affiliates are carried out with the "best" industry practices and the highest ethical standards. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Mental/Physical Requirements: Fast paced environment handling multiple demands. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires ability to use a personal computer for extended periods of time. Sumitomo Pharma America (SMPA) is an Equal Employment Opportunity (EEO) employer Qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

Ready to be a Titan? ServiceTitan is looking for a strategic, detail-oriented Sales Systems Product Manager to join the Corporate Engineering team. With a focus on Sales initiatives (Salesforce Sales Cloud), this role is crucial in partnering with our sales leaders to evolve and scale the strategy behind our sales processes. The ideal candidate is a proactive communicator and critical thinker with a strong background in business analysis, process improvement, and sales technology, comfortable navigating ambiguity in a fast-paced, evolving environment.Job Duties: Lead efforts to streamline and automate sales processes Leverage your expertise in sales systems, KPIs, and data-driven decision-making to solve complex challenges and deliver scalable solution. Partner with sales leaders to define and champion the business vision and roadmap for sales-centric platforms and tools. Lead efforts to review, assess, and improve Enterprise & Corporate Sales Processes, translating strategic objectives into actionable requirements and user stories to ensure timely delivery of high-impact solutions. Collaborate with sales leaders and stakeholders on key projects, including the Fintech Sales Process and the migration of our Green business into ST processes. Define and track key performance indicators (KPIs) relevant to sales initiatives to evaluate the success of implemented solutions, leveraging data-driven insights to drive continuous improvement. Lead User Acceptance Testing (UAT) efforts to ensure solutions meet business needs and function as intended. Analyze and document current and future state sales workflows using process mapping to identify areas for efficiency and automation. Prioritize and manage a backlog of sales process improvements and enhancements, ensuring alignment with overall sales strategy and business value. Manage ad-hoc and Business-As-Usual (BAU) requests from sales stakeholders, ensuring timely and effective resolution by evaluating priority, impact, and level of technical effort, while providing good, better, best solution options. Collect user feedback and analyze post-launch usage data to inform ongoing enhancements and drive adoption within the sales organization. What You'll Need: Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related technical or business field. 7+ years of relevant experience, ideally within SaaS business operations or product management supporting sales, with a strong understanding of the sales customer journey. Proven experience in creating process maps, writing clear and concise technical user stories, documenting business requirements, and leading User Acceptance Testing (UAT). Deep understanding of sales business systems and the ability to apply best practices to drive process and system improvements aligned with organizational goals: - This includes deep platform knowledge of Salesforce Sales Cloud and other relevant Salesforce Clouds (Service Cloud, CPQ, etc.), its declarative capabilities (Flow, Process Builder, Workflow Rules, Validation Rules), data model, security models (Profiles, Permission Sets, OWD), reporting and dashboards, and potentially integrations with other systems. Ability to perform basic configuration/admin tasks, such as creating custom fields, objects, reports, and dashboards, to prototype solutions or assist administrators in sales systems. Salesforce Administrator or Business Analyst certification is a plus.Excellent cross-functional communication skills (both written and verbal), with the ability to explain complex problems clearly to stakeholders at all levels. Strong project management and organizational skills, with the ability to effectively prioritize across shifting priorities, recurring responsibilities, and high-impact projects. Analytical mindset with the ability to interpret business information and make sound decisions in areas of expertise. Exceptional data literacy with a proven ability to analyze sales performance data, identify trends, and translate insights into data-driven product decisions and recommendations to optimize sales outcomes. Proficiency with Salesforce reporting and dashboards, and experience with sales analytics tools, is highly desired. Understanding of system integrations and their implications for data flow and synchronization within the sales tech stack. Familiarity with Agile tools such as Jira, Azure DevOps, or similar for managing backlogs, sprints, and tracking work. Self-starter with critical thinking skills, strong problem-solving ability, and the ability to work independently with minimal supervision. Be Human With Us: Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us. What We Offer: When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $124,400 USD - $166,400 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. As a Process Excellence Specialist II, you will be a key contributor to Affirm's Shared Services team that sits within our Operations organization. We are seeking an experienced, data driven and hands on professional with experience designing simple and efficient business processes. As a member of the Process Excellence team, you will play a key role in launching product and process initiatives. In this role you will be responsible for leading programs and coordinating cross functional teams to ensure operational readiness for key business changes. What You'll Do Operate as a product and process expert in business areas & pillars Inform, influence, and execute new strategies and tactics using sound analysis and impact metrics to drive product investments Monitor the effectiveness of key product work streams and make recommendations for improvement Hold Operations and Product accountable to key KPI's, ensuring any missed metrics are addressed with a comprehensive mitigation plan Work with product and engineering partners to enhance their knowledge of the current customer experiences and existing opportunities Maintain and utilize complex dashboards for performance insights Attend Weekly/Monthly/Quarterly governance meetings with Product, Operations and Analytics Manage the development and implementation process of the company's products and services Act as primary escalation point for Product and Engineering Leads and manage/coordinate the resolution of technical issues Plan, perform and implement process improvement initiatives utilizing Lean Six Sigma methodologies Organize, lead and facilitate cross-functional project teams Diagram, evaluate and maintain operational processes Design and conduct technical user acceptance testing providing feedback and guidance to product partners to improve process performance and product quality Responsibilities may be extended to include other areas of program management and process design, the successful candidate will need to skill-up to have a working knowledge of these areas What We Look For 3+ years of experience in Program Management, Product Operations, Business Analytics or a similar function Certification in Six Sigma, Project Management or Design Thinking Experience in delivering large scale business changes Experience owning program strategy, end to end delivery, and communicating results to senior leadership Experience in managing and delivering a successful programs, consistently meeting or exceeding timelines Experience using critical thinking/problem solving, leveraging data to articulate problems, develop recommendations, and measure performance Experience analyzing, documenting, and mapping operational processes through workflows Strong understanding of regulatory requirements in the financial services space SQL experience and ability to pull data from data warehouses is a plus Base Pay Grade - F Equity Grade - 2 Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). CAN base pay range per year: $71,000 - $91,000 Employees new to Affirm typically come in at the start of the pay range. Please note that visa sponsorship is not available for this position. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

About Treering:Treering, a Silicon Valley-based tech company, helps people preserve and celebrate their memories. By combining just-in-time digital printing with the power of AI tools, Treering delivers personalized keepsakes that celebrate important milestones and events. About the Role:As a Software Engineer at Treering, you will play a pivotal role in the creation and maintenance of brand new and existing products for both end-users and internal operational needs. This is a technical hands-on role. We are seeking a candidate with a strong computer science background who is very proficient at developing modern web applications. You will be responsible for developing high-quality software solutions that meet user needs and align with the organization's business goals, and contribute to continuous improvement initiatives. Key Responsibilities: Development: Write, modify, and maintain code for software implementations using programming languages, services, frameworks, infrastructure, and tools specified by the team. This includes cloud infrastructure management with AWS. Testing: Create and execute unit tests, integration tests, and user acceptance tests to ensure the reliability and functionality of software components. Monitoring: Monitor application performance and stability metrics and collaborate with the team to optimize software for better performance, scalability, and deliverability. Problem Solving: Troubleshoot and debug software issues, identifying root causes, and implementing effective solutions. Collaboration: Work closely with cross-functional teams, including other engineers, product managers, designers, and quality assurance, to deliver software features on schedule. Project Ownership: Take ownership of software development projects, from requirements analysis to deployment, ensuring timely and high-quality delivery. Documentation: Create and maintain technical documentation, including code comments and user manuals, to facilitate understanding and future development. Code Review: Participate in code reviews to maintain code quality, adhere to coding standards, and incorporate feedback from team members. Continuous Learning: Stay updated on industry trends and emerging technologies, continuously improving your skills and knowledge. What We're Looking For: Bachelor's degree in Computer Science, Information Technology, or related field. Minimum 2 years of programming experience. Experience with programming languages including or related to TypeScript, JavaScript, HTML5, MySQL, and PHP. Proficiency with web development frameworks and technologies; ideally seeking candidates experienced in Angular development. Proficiency in database design and management (SQL and NoSQL databases). Proficiency working with AWS as a cloud platform. Experience with software development methodologies such as Agile and Scrum. Excellent analytical and problem-solving skills. Excellent organization and time management skills. Why Join Treering? Impact: Your work is used by over a million people worldwide helping them capture life's precious moments. Innovation: Work with cutting-edge technologies in an agile environment. Growth: Opportunities for career advancement and professional development. Culture: A collaborative, inclusive, and supportive team environment. Benefits: Comprehensive medical, dental, vision, life/AD&D, and disability coverage Pre-tax savings/spending plans, including FSA employer contributions Parental Leave Benefits Pre-tax and Roth 401(k) plan with an employer contribution Flexible vacation for salaried Twelve paid holidays throughout the year If you are an experienced software engineer who thrives in a dynamic environment and is passionate about designing and implementing innovative web solutions, we invite you to apply.

Play a crucial role in transforming ideas into functional products while navigating complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning. Join a team that empowers you to make a difference and supports your professional growth. Experience a culture that welcomes diverse ideas and encourages career mobility. Be part of a group that delivers value to millions of customers and thousands of employees. As a Senior Product Delivery Associate in the Operations User Acceptance Testing team, you will lead the release of products and features by overcoming obstacles and testing enhanced application functions. You will collaborate across the organization to ensure products continuously deliver value, while gaining advanced skills and experience to grow within your role. Your expertise will help define the vision, create strategy, and build roadmaps for solutions that impact millions. You'll develop a deep, end-to-end understanding of the business and find an inclusive culture that supports your growth. This role offers the opportunity to work with cutting-edge technology and contribute to meaningful change. Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions. Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility. The User Acceptance Testing team works closely with the business to identify, escalate monitor systems issues as well as lead testing activities for each application release. The results of testing activity are then communicated to the stakeholders. Job Responsibilities Design, develop, and maintain robust automated test scripts for complex applications and systems. Enhance and optimize existing automation frameworks and processes. Analyze requirements and create detailed, reusable test cases and scenarios. Execute automated and manual tests, analyze results, and ensure defects are logged and tracked to closure. Collaborate closely with developers, business analysts, and other QA team members to ensure high-quality deliverables. Participate in code reviews for test scripts and provide constructive feedback. Mentor junior testers and provide guidance on best practices in automation. Contribute to continuous integration and continuous deployment (CI/CD) pipelines by integrating automated tests. Investigate and implement new tools and technologies to improve test automation efficiency. Required Qualifications, Capabilities, and Skills Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Seven years of experience in software testing, with a focus on automation. Proficiency in automation tools such as Selenium, Cypress, Playwright, or Appium. Solid programming skills in languages such as Java, Python, JavaScript, or C#. Experience with test management and defect tracking tools such as JIRA or TestRail. Familiarity with CI/CD tools such as Jenkins or GitLab CI. Preferred Qualifications, Capabilities, and Skills Advanced scripting and coding abilities for building and maintaining automation frameworks. Experience with API testing and tools such as Postman or REST Assured. Knowledge of database queries and validation (e.g., SQL). Understanding of software architecture and integration points. Familiarity with version control systems such as Git. Effective communication skills for working with cross-functional teams and presenting test results. Willingness and ability to mentor junior testers and share automation best practices.

At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Manager, Workday HR Admin & Product Owner? Globe Life is looking for a Manager, Workday HR Admin & Product Owner to join the team! In this role, you will serve as a key strategic business leader at the intersection of HR process, people, and technology - driving innovation, efficiency, and excellence in our people systems. This role will partner with business leaders and IT to enhance the vision for Workday's HCM functionality, ensuring workflows align with business objectives, meet compliance requirements, and deliver excellent employee experience. Acting as the voice of the customer within HR Technology as the Product Owner, the Manager will collaborate closely with HR leaders, IT technical teams, and stakeholders to translate strategic priorities into scalable Workday solutions that enable data-driven decisions and operational success. As the Manager of the HR Admin team, this role will lead and develop Workday administrators, each specializing in specific workstreams such as Core HCM, Compensation, Benefits, Learning, Talent, and Payroll. The Manager will oversee productivity, ensuring their collective work aligns to a unified product vision and consistently delivers value-driven support to the organization. This is a remote / work-from-home position. What You Will Do: Product Owner Responsibilities: Own and prioritize the product backlog for Workday HCM features based on business value, stakeholder feedback, and technical dependencies. Translate business requirements into detailed user stories with clear acceptance criteria and definition of final deliverables. Collaborate directly with development and configuration teams to ensure user stories are well-defined and actionable. Facilitate sprint planning, backlog refinement, and sprint reviews to maintain development velocity and quality. Conduct regular stakeholder demos and gather feedback to validate deliverables and inform backlog priorities. Make tactical product decisions within the established product roadmap and strategy. Coordinate user acceptance testing and validate that delivered features meet acceptance criteria. Manage release coordination with IT teams to ensure proper testing and deployment processes. Serve as the primary point of contact between HR stakeholders and the technical delivery team. People Leadership Responsibilities: Lead and develop a team of Workday HR administrators across Core HCM, Compensation, Benefits, Talent, Learning, and Payroll modules. Set clear performance expectations and provide regular coaching and feedback to team members. Conduct performance reviews and create individual development plans aligned with career growth objectives. Foster cross-functional collaboration and knowledge sharing among team members to build expertise across modules. Ensure team adherence to governance standards, security protocols, and best practices. Manage team capacity and workload distribution to optimize delivery and prevent burnout. Recruit, onboard, and retain top talent for the Workday administration team. What You Can Bring: Bachelor's degree in business administration, computer science, or related field. 3-5 years Workday HCM experience with hands-on configuration and administration. 2-3 years of leadership experience with technical or HR teams. Workday certification, preferred. Knowledge of employee lifecycle, compensation planning, benefits administration, talent management, and payroll operations. Knowledge of data privacy, compliance requirements, and security protocols. Understanding of Workday APIs, data flows, integration requirements, and system architecture principles. Scrum, sprint planning, backlog management, and user story writing. Able to translate business needs into technical language and specifications. Relationship and expectation management across multiple departments. Able to balance competing priorities based on business value, technical constraints, and stakeholder priorities. Understanding of UAT processes and validation of acceptance criteria. Understanding of HR processes and compliance requirements. Experience creating clear requirements, process maps, and decision logs. Able to translate between technical and business stakeholders. Successful record of leading teams through system updates and process improvements. Development of team members' technical, professional, and specialized functional skills. Able to facilitate successful cross-training programs. Applicable To All Employees of Globe Life Family of Companies: Reliable and predictable attendance of your assigned shift. Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: Competitive compensation designed to reflect your expertise and contribution. Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. Paid holidays and time off to support a healthy work-life balance. Parental leave to help our employees welcome their new additions. Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. Company-paid counseling for assistance with mental health, stress management, and work-life balance. Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.

Join Agilent's dynamic team as we transform our global quote-to-cash ecosystem. We're looking for a skilled professional to optimize Salesforce Sales Cloud and SAP CPQ platforms, ensuring seamless processes that empower sales, finance, and operations worldwide. If you thrive in a collaborative environment and enjoy driving efficiency through technology, this role is for you. As a Salesforce CRM & SAP CPQ Specialist, you will manage and enhance our quote-to-cash systems to ensure accuracy, compliance, and operational excellence. This hands-on role supports configuration, integration, and optimization across Salesforce Sales Cloud and SAP CPQ, partnering with cross-functional teams to deliver scalable solutions. Key Responsibilities Configure, troubleshoot, and enhance Salesforce Sales Cloud and SAP CPQ. Maintain data integrity and process alignment for pricing, products, opportunities, and quotes. Implement updates to quoting logic, workflows, discounting rules, and approval hierarchies. Ensure compliance with audit standards, SOX controls, and governance requirements. Support integrations with ERP, PRM, and related platforms. Collaborate with Finance, Sales Ops, and IT on pricing rules, catalog updates, and testing. Participate in user acceptance testing and deployment activities. Assist with post-merger system integration and data harmonization. Identify process improvements and contribute to optimization initiatives. Provide end-user support, documentation, and enablement globally. Adapt to new technologies introduced through acquisitions and enterprise strategy. Qualifications 5+ years of experience with Salesforce Sales Cloud and SAP CPQ in a functional or technical role. Strong understanding of quote-to-cash processes, pricing logic, and approval workflows. Knowledge of audit requirements, SOX controls, and change management documentation. Proven ability to collaborate with cross-functional teams. Excellent analytical, problem-solving, and communication skills. Preferred Skills Salesforce Administrator or Sales Cloud certification. SAP CPQ configuration or implementation experience. Familiarity with integration tools (MuleSoft, Boomi, Power Automate). Experience with M\&A-related system integration or platform consolidation. Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least December 26, 2025 or until the job is no longer posted.The full-time equivalent pay range for this position is $93,760.00 - $175,800.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: OccasionalShift: DayDuration: No End DateJob Function: Administration

Committed to serving global societal needs. ASTM International positively impacts public health and safety, consumer confidence, and overall quality of life. We integrate consensus standards - developed with our international membership of volunteer technical experts - and innovative services to improve lives... Helping our world work better. Role Description: ASTM OnDemand Solutions offers individual and business customers a wide array of technical eLearning content. The chosen candidate will assist with two major projects: - Immersive, media-based pre-quiz creation intended to engage new learners - AI eLearning tool research with the goal of reducing costs and increasing efficiency A large portion of online learners find ASTM training through their company subscriptions, but a growing number of learners purchase training for their own professional development. To assist learners in understanding our product through an immersive learning experience and in identifying the correct learning solution for their needs, a successful candidate will assist in the design and development of interactive video-based pre-quizzes for perspective learners. These media experiences will serve to help grow the business to customer channel for OnDemand training. In a second focus, the chosen candidate will research and potentially assist with early implementation of AI tools for eLearning development that suits the IP considerations, quality expectations, and training needs of the department. AI solutions have the potential to address risks such as rising translation expenses. This internship will be an enriching experience for the chosen individual; they will work with ASTM training team members, stakeholders, designers, and developers. Learning Objectives: The individual will gain valuable experience in the use of learning management systems, project management, and eLearning design. Ultimately, the intern will learn about our continuing education program, course development, user acceptance testing, and workflow. He or she will receive valuable insight into the quality requirements and effort required to develop products, update course offerings, and maintain an eLearning program. Additionally, the learner will gain an understanding of the value of standards. General Responsibilities: • Under the guidance of the Manager, OnDemand Training, develop interactive pre-quiz activities for key program areas. • Work with the eLearning Developer to support research and potential implementation of AI tools. • Investigate problems uncovered during testing, recreating those problems as appropriate. • Collaborate with the eLearning Developer on course updates and localization projects. • Support course development efforts within the department as needed. Education: Must be enrolled in a related Bachelor's degree program as a rising Junior or Senior at an accredited College or University in an education, technology, or human resources program. Key Requirements & Competencies: Key Requirements: Willingness to work with a remote team. At least two years enrolled in an education, technology, or human resource management program at an accredited university. Working knowledge of Microsoft Office Suite. Academic training and/or Professional experience in training: Familiarity with LMS Platforms (a plus) Course Authoring tools (Articulate Rise, Mindstamp, Captivate, etc.) (a plus) Video editing tools (Adobe Premier, etc.) (a plus) Familiarity with Microsoft Teams (a plus) Key Competencies: • Very good English language communication skills. • Detail oriented nature and a willingness to work with highly technical content. • Must have excellent analytical and problem-solving skills, with the ability to analyze complex problems and propose practical solutions. • Flexibility, self-motivation and the ability to give and receive feedback at all levels are required. • Willingness to learn and use new technology include authoring tools and project management tools. • An appreciation for process and workflows. • Interest in working in a team oriented, collaborative environment in a fully remote role. Physical Requirements: Frequent and close visual work at desk or computer. Frequent sitting and working at desk. Frequent verbal and written communication with team and other stakeholders by phone or video conferencing. Time Requirements & Compensation: Remote 35 hours per week, May/June through August. Compensation: $18.00/Hour This is not intended to provide an all-inclusive listing of related job activities. Associates may be requested by management to perform other related activities in place of or in addition to those representative activities noted in this job description. ASTM International is an Equal Opportunity / Affirmative Action Employer Minorities/Females/Disabled/Veterans.

LOCATION: Remote - This is a home based, virtual position that operates Monday - Friday from 8:30am-5:00pm (EST). Vaya Health welcomes applications from NC, SC, GA, TN, VA, MD, and FL. GENERAL STATEMENT OF JOB The Analytics QA Tester works independently, as well as with developers and business analysts, to test complex software and Business Intelligence solutions. Develop test plans, participate in peer reviews of software solutions (including code reviews), and assist end-users with user acceptance testing. Responsible for automated regression testing. Work closely with other software developers and analysts to understand what the product is meant to do, to identify issues in design and development, and to provide recommendations for improvements. Analyze and understand complex data sources in order to validate developed applications, Business Intelligence solutions, data warehouses, data visualizations, and extract, transform, and load (ETL) procedures. As a member of an agile development team this position will test new features for functionality and user experience. ESSENTIAL JOB FUNCTIONS Work with the Analytics Development Team to test applications and Business Intelligence products during the systems development life cycle (SDLC). Assist end-users in performing user acceptance testing on developed solutions. Responsible for designing and implementing test plans and test cases based on product specifications. Perform post-implementation testing of developed solutions. Document test plans, test cases, and test results. KNOWLEDGE OF JOB Integrity and decision-making skills necessary to work with and protect confidential personal health information Problem solver, with ability to debug complex processes and applications Analytical and troubleshooting skills Experience within an agile development process, creating and using automating acceptance tests, automated test framework, de-bugging tools and analyzing stack traces. Microsoft Team Foundation Server for work item tracking and source code control is preferred Experience testing web applications, including the ability to use and understand advanced features of web browsers Experience testing end-user reports, ETL packages, and data visualizations including the ability to test Microsoft T-SQL procedures Excellent verbal and written communication skills, ability to articulate ideas clearly Proven ability to meet development commitments and manage expectations Desire for constant improvement Ability to work independently and as a strong team player Ability to work in a fast-paced, deadline driven environment running multiple projects simultaneously High level of computer literacy with spreadsheets, word processing and database software and business systems (Word, Access, Excel, PowerPoint, MS Project, VISIO and other graphic software). Extensive development, architecture, and configuration skills in Microsoft SQL Server 2008, 2012, or 2014 including strong SQL development skills (preferably Microsoft T-SQL). Extensive development, architecture, and configuration skills with the Microsoft .NET framework including development of applications using C# or VB.NET. EDUCATION & EXPERIENCE REQUIREMENTS Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline required and 5 years of experience testing highly complex software applications crossing multiple platforms and diverse technologies. PHYSICAL REQUIREMENTS Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading. Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers. Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time. Mental concentration is required in all aspects of work. RESIDENCY REQUIREMENT: The person in this position must live in NC, SC, GA, TN, VA, MD, or FL. SALARY: Depending on qualifications & experience of candidate. This position is exempt and is not eligible for overtime compensation. DEADLINE FOR APPLICATION: Open until filled. APPLY: Vaya Health accepts online applications in our Career Center, please visit ****************************************** Vaya Health is an equal opportunity employer.

Job DescriptionSalary: Who We Are AtVPLwe modernize clinical supply chains to support healthier patients. Our technology-driven solutions and consultative customer experience empower health systems and outpatient pharmacies to build smarter, more resilient supply chains. With over 700 hospitals and a 97 percent customer retention rate,weretrusted to deliver transparency, cost savings, and peace of mind. WhatWereLooking For As our new Associate Product Manager, you will be the "force multiplier" for our Product team. While our Senior PMs focus on long-term market strategy and commercial growth, you will own thetactical executionthat brings those strategies to life. This is not just a "requirements writing" job; it is an apprenticeship in Product Management. You will learn the art and science of building software for the healthcarelogisticsspace, with a clear path to growing into a full Product Manager role. What You'll Do Own the Details (Backlog & Requirements):You will translate high-level strategies from the Senior PM into clear, actionable user stories and acceptance criteria. You ensure the Engineering team always has a "Ready" backlog of work. Guard the Quality (UAT & Testing):You are the first line of defense for our users. You will perform User Acceptance Testing (UAT) to ensure that what we builtactually solvesthe problem and matches the designbefore a customer ever sees it. Coordinate the Release:You will act as the "glue" between Product, Marketing, and Support. You will draft release notes, update internal documentation, and ensure our Implementation teams know exactly how to turn on new features. Analyze the Data:Youwon'tjust guess;youlllook at the numbers. You will track usage metrics and analyze support tickets toidentifybugs or friction points that need to be prioritized in the next sprint. Unblock the Team:You will attend daily stand-ups and serve as the primary point of contact for developer questions ("What happens if the user clicks 'Cancel' here?"), allowing the Senior PM to focus on customer meetings. What You'll Bring The Ultimate Utility Player:You are hungry to learn and believe no task is "too small." Whetheritsfixing a typo in a wiki or re-organizing the Jira board, you take pride in operational excellence. Tech-Savvy, Not Code-Heavy:Youdontneed to be an engineer, but you are comfortable talking to them. You understand how data flows through a system andarentafraid to dig into the logic ofa logisticsworkflow. A Clear Communicator:You can take a complex, messy conversation and turn it into a bulleted list of action items. You know how to say "No" or "Not yet" kindly but firmly. Customer-Obsessed:Even though you are handling the details, you understand that thereisa patient and a clinician at the end of every shipment. Nice to Have 24years of experience in a relevant role (e.g., Business Analyst, Project Coordinator, Customer Success, or Operations). Experience working with agile teams or ticketing systems (Jira, Azure DevOps, etc.) is a major plus. Strong organizational skills; you rarely let a detail slip through the cracks. A genuine interest in Pharmacy Operations,Healthcare, Logistics, or Supply Chain tech Why Join This Team? Mentorship:You will work directlywithexperienced Senior Product Managers and a VP of Product who are invested in your career growth. Impact:Youaren'tjust shipping buttons; you are helping health systems save money so they can invest more in patient care.

Our client seeks a Data Entry Analyst to assist in User Acceptance Testing (UAT). This is a temporary opportunity where you will earn up to $24/hour, depending on your experience. You will work Monday through Friday during the day. This position is 100% remote. Some of your responsibilities as Data Entry Analyst will include working with multiple departments to ensure new functionalities are working properly. You will also be responsible for: User Acceptance Testing (UAT) Entering and validating new functionalities Supporting and consulting business units Participating in meetings Various administrative duties To qualify for the Data Entry Analyst position, you must have a minimum of one (1) year of experience. We also require: User Acceptance Testing (UAT) experience Strong attention to detail Strong communication skills both verbal and written Ability to work independently Problem solving skills Understanding of systems infrastructures If you have strong attention to detail with excellent data entry skills, then please submit your resume for immediate and confidential consideration. We are an Equal Opportunity Employer.

G'day!We are ServiceRocket🚀, a global tech-enabled services company headquartered in Palo Alto, California. Our purpose is to be the single most reliable partner in the acceleration of your growth. At ServiceRocket, we are committed to the development of every Rocketeer and the trust of every customer. Twenty years on and counting, we've got your back. Why is ServiceRocket the place for you 🧡 - A 20+ year tech services expert of many solutions and partnerships with industry giants.- Our diverse world of Rocketeers lives by our values with a collaborative mindset resulting in a 4.7 rating on Glassdoor.- Our culture rocks! You'll join a fun-loving and inclusive work environment that supports your professional growth and personal well-being. - We're recognized for our innovation, impact, and outstanding customer support, even earning the Atlassian Partner of the Year 2024-2025 for Co-Selling Excellence award. Visit our website to learn more and become a part of our Rocketeer Nation. The Role: The Bridge to Business ReadinessServiceRocket is seeking a strategic and execution-focused professional services leader to guide and execute our User Acceptance Testing (UAT) and Business Readiness workstreams. This role is a critical function within the ServiceRocket methodology, bridging technical delivery, quality assurance, and user adoption You will be the final arbiter of quality and functionality, ensuring that all solutions rigorously meet business requirements. More importantly, you will proactively partner with the Change Management workstream to ensure the business is not only trained on the how but has successfully validated the what before Go-Live. Key Responsibilities: Integrating UAT and Change Management As the leader of the UAT workstream, your responsibilities span strategic execution, quality assurance, and cross-functional readiness: 1. Core UAT Strategy and Execution- Define Test Scenarios Aligned with Business Requirements: Partner with business analysts and solution architects to translate requirements into comprehensive, real-world test cases- Plan and Execute Test Cases & Scenarios: Develop the overall UAT strategy, detailed plans, timelines, and resourcing models required for successful execution- Prepare Test Environment and Data: Oversee the setup of the dedicated UAT environment and the preparation of representative test data- Execute Tests, Log Results, and Fix Defects: Lead the execution of UAT, managing the testing schedule, coordinating business testers, and ensuring all results are accurately logged and defects are triaged and prioritized- Capture and Prioritize Feedback/Defects: Implement a rigorous defect management process, collaborating with technical teams for timely resolution- Validate Migration Outcomes against Requirements: For migration projects, define the validation matrix to confirm successful data and functionality transfer 2. Alignment with Change Management - Test Readiness and Training Validation: Integrate the UAT process with the Change Management workstream. Use UAT testing cycles to validate the effectiveness of training materials and enablement sessions (e.g., test scripts should mirror training content)- Feedback Loop for Adoption: Ensure UAT testers are properly debriefed to capture early feedback on user experience, process friction, and potential adoption roadblocks. Communicate these findings directly to the Change Management Lead for inclusion in resistance management and communications plans- Risk Mitigation: Proactively report UAT status and defect trends to the Change Management team, allowing them to adjust communications and resistance management strategies based on technical risks identified during testing- Attention to Detail and Analytical Skills: Use analytical skills to report not just on defects, but on the business process gaps uncovered during UAT, providing data-driven insight back to the consulting team 3. Governance and Final Sign-Off- Obtain Final Business Sign-Off for Go-Live: Own the formal process for achieving final UAT sign-off. Present clear, data-driven evidence to executive stakeholders that the solution meets all business acceptance criteria and is ready for production deployment- Business Readiness Confirmation: Collaborate with the Change Management Lead to confirm that both the system (via UAT sign-off) and the people (via training and adoption readiness checks) are prepared for the transition.4. Client Relationship and Success Management - Manage Customer Relationships and Stakeholder Alignment: Act as a primary point of contact for key business stakeholders during UAT, maintaining strong, collaborative relationships throughout the workstream- Customer Success Criteria Management: Actively partner with the customer to define, track, and ensure alignment with stated business success criteria and key performance indicators (KPIs) beyond initial UAT sign-off, ensuring the delivered solution drives expected business value- Post-Go-Live Feedback Loop: Institute a structured process for gathering post-deployment feedback from business users to identify areas for optimization and ongoing service opportunities Required Experience and Competencies- 8 - 15 years of progressive experience in technology consulting, quality assurance, or project delivery, with a minimum of 5 years specialising in leading large-scale UAT or functional testing workstreams- Demonstrated experience working closely with Change Management teams to drive holistic project success- Expertise in structured testing methodologies, defect tracking, and test management best practices, ideally within the Atlassian ecosystem (Jira)- Exceptional leadership, communication, and executive-level presentation skills, with demonstrated ability to drive consensus and achieve sign-off from diverse stakeholders. Your Comp 💸 The US annual pay range for this Level 5 position is between $150,000 to $180,000 per annum. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The pay range is the base pay being offered combined with our company-wide bonus plan. In addition, we provide allowances to cover technology, education, and wellness and a full range of medical, retirement, and other benefits. The total earnings may vary depending on experience and geographical location.Perks ✨🍇🚀 -Share the fruit program: when we grow the tree, we share the fruit-when the company grows, we share the profit.-Stock options: you have the opportunity to participate in the ownership of the company.-Health insurance: we support you and your family-your well-being matters.-Retirement plan/funds saving: we care about your future-we have diverse plans depending on your location. -Career pathways program: you can grow horizontally, vertically, or any way you want.-Generous monthly fixed allowances including Rockettoria, Scholarship & Learning, Tech Choice, Wellness.-Generous PTO plus one cultural heritage and community day to celebrate your story, family, and culture. Our Selection Process 🔎 Our goal is for you to interview us. We want you to meet our team so that you can confirm we are the right company for you. You will first meet our TA member in charge of the process, they will be your tour guide throughout the entire journey and will be there to answer any questions you may have! Then you'll meet the hiring team and the executive of the area. Become a Rocketeer. Join us in enabling fast-growing companies to take off and so will your career! Additional Information ServiceRocket is committed to a diverse and inclusive workplace. ServiceRocket is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. *Only shortlisted candidates will be notified* Although the position is hybrid/remote, preferential consideration will be given to candidates based locally to the country's office in order to better collaborate with our team. This position is not eligible for visa assistance/sponsorship or relocation assistance. RECRUITING FRAUD ALERT: Your personal information and online safety are important to us. At ServiceRocket, recruiters only direct candidates to apply through our official career page at ************************************************ will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from ServiceRocket, please email *************************.