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User Acceptance jobs near me - 470 jobs

  • IT Project Manager

    Mapsys Inc. 3.5company rating

    Columbus, OH

    This unique role shapes client expectations, strategizes successful project delivery, and manages contracts and scopes for clients. This person must encompass attitude (the ability to adapt and work with a team), aptitude (the ability to problem solve and strategically address all situations), and accountability (the ability to have ownership and perspective over the clients, projects, and teams they support). A successful candidate will have a broad knowledge of industry best practices, be self-motivated, and be able to proactively identify potential project risks in order to advise and consult with clients on risk identification, analysis, and mitigation strategies. Project Management responsibilities include project strategy and implementation planning, time and resource management, financial planning, scope management, issue and risk mitigation, project execution and delivery. This person plans, directs, and monitors the work produced by the team(s). He or she is responsible for managing stakeholder relationships, including general, ongoing communications, negotiation of scope and schedule changes, key risks, issue resolution, ongoing progress reporting, and drives new business opportunities from existing project work. As a Business Analyst, they have a desire to understand the client experience and serve as a liaison between functional users and technical staff in the development or modification of typically complex information systems. He or she leads in the discovery inquisition and definition of detailed user business requirements, assures requirements are appropriately addressed in application implementation, and redefines business processes to maximize application usage as required. Responsibilities include creating and executing test plans, performing hands-on functional testing, and leading user acceptance testing. This position will also provide ongoing user support, including troubleshooting and resolution of more complex system issues. As a QA Analyst, they will be responsible for the overall success of a project as it relates to customer expectation and requirements definition, as well as thorough quality assurance activities. Responsibilities: · Develop strategic, detailed proposals, RFP responses, and project scopes. · Drive project success and implement change through effective leadership. · Take ownership and maintain perspective over clients, projects, and teams. · Lead efforts to identify and articulate additional, potentially hidden client needs. · Communicate and collaborate effectively with both functional area experts and technical team members. · Manage multiple projects with competing priorities efficiently. · Oversee user acceptance testing, including the creation and management of test cases. · Plan, direct, and monitor the work produced by the team(s). · Manage stakeholder relationships through ongoing communications, negotiation of scope and schedule changes, key risk identification, issue resolution, and progress reporting. · Identify and drive new business opportunities from existing project work. · Understand client experiences and serve as a liaison between functional users and technical staff. · Lead the discovery and definition of detailed user business requirements. · Ensure requirements are appropriately addressed in application implementations and redefine business processes as necessary. · Create and execute test plans, perform functional testing, and lead user acceptance testing. · Provide ongoing user support, troubleshooting, and resolution of complex system issues. · Ensure overall project success regarding customer expectations and requirements definition through quality assurance activities. Qualifications: · Minimum of 4 years of job-related experience. · Proficiency with Project Management software; familiarity with Azure DevOps and Smartsheet is ideal. · Strong knowledge of the Software Development Lifecycle Process, including both iterative and Waterfall methodologies. · Excellent organizational, professionalism, and time management skills. · Effective analytical and presentation skills. · Strong verbal, written, and interpersonal skills; ability to adapt communication styles to various audiences including management, stakeholders, users, SMEs, and developers. · Strong process analysis and documentation skills; experience with workflow-based enterprise software projects. · Self-motivated and capable of working independently. · Preferred but not required: Experience as both a PM and BA on the same project. · Advanced skills in data organization, analysis, problem-solving, and systems documentation. · Preferred but not required: Knowledge of SQL, databases, and relational data models. · Experience with web application development teams using technologies such as .Net or Java. · Preferred: Experience in enterprise systems integration, change management, or large migrations. · Preferred: Experience or knowledge in technical solutions/architectures such as web services, portals, business process modeling, UI technologies like AJAX, relational databases, and Business Intelligence (coding experience not required). MAPSYS, Inc. has been proudly serving the IT industry for nearly 40 years from its headquarters in Columbus, Ohio. Initially specializing in iSeries (IBM i) infrastructure and application development, the company began expanding into Web and Mobile Development in 2005, and has since built practices in Systems Engineering, IT Staffing & Recruiting, Cloud Solutions, Software Support, and Infrastructure Optimization. From our inception, MAPSYS has sought to navigate the interdependency of business and technology to provide tailored solutions to both the public and private sectors. Our success has been built on the value we place on our Clients/Partner relationships, the diverse range of skills and expertise of our incredible Staff, and our unwavering commitment to build on our wealth of experience to be “Difference Makers”.
    $72k-103k yearly est. 2d ago
  • Senior Looker Developer

    Agility Partners 4.6company rating

    Columbus, OH

    Responsible for collaborating with business and technical teams to gather requirements and translate them into insightful, scalable dashboards and widgets using Google Looker. Develops and maintains LookML models, ensures data accuracy, and drives impactful data visualization solutions to support customer's data needs. We are seeking an experienced Senior Business Intelligence Developer to join our growing customer-facing reporting portal team. The ideal candidate will be adept at utilizing BI tools to transform data into meaningful insights that drive business decisions. Your primary role will be to develop, implement, and maintain BI solutions tailored to the financial reporting needs of our customers and internal stakeholders. Key Responsibilities Participate in the full lifecycle of BI development, from requirements gathering to deployment and user acceptance testing Design, develop, and maintain scalable BI solutions focused on financial reporting using enterprise BI tools such as Looker and PowerBI Monitor reports to ensure data integrity and report functionality is upkept Provide training and support to end-users on new reports and dashboards Stay current with the latest trends and technologies in BI and financial reporting Job Qualifications Bachelor's degree in Computer Science, Information Technology, Finance, or a related field Minimum of 5 years of experience as a BI Developer, bonus if experience is focused on financial reporting Strong proficiency in SQL and experience with large datasets Extensive experience with BI tools such as Looker, PowerBI, or Microstrategy Excellent understanding of data modeling, data warehousing, and ETL processes Proven ability to translate business needs into technical specifications Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy Excellent communication and collaboration skills, with the ability to interact effectively with various stakeholders
    $94k-122k yearly est. 4d ago
  • Business Analyst, Service Now EA Workspace

    Cardinal Health 4.4company rating

    Columbus, OH

    **_What IT Infrastructure & System Administration contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. IT Infrastructure & System Administration develops, implements and governs standard IT policies and procedures and oversees the enterprise infrastructure. This job family assesses system health, manages system resources, and provides operational support for the organization's databases. IT Infrastructure & System Administration also manages the organization's server and storage environments and operations, including selecting and managing virtual and physical vendors. We are seeking a highly skilled **Business Analyst** with expertise in **ServiceNow Enterprise Architecture Workspace** and **Configuration Management Database (CMDB)** . In this role, you will act as a bridge between business stakeholders and technical teams, ensuring accurate configuration data and enabling enterprise architecture insights that drive IT service excellence. **Key Responsibilities** **Project & Stakeholder Management** + Develop and maintain project plans, track progress, and communicate updates to stakeholders. + Manage expectations and align deliverables with IT policies, resource constraints, and best practices. **Requirements Gathering & Analysis** + Collaborate with stakeholders to gather and analyze business requirements for EA Workspace and CMDB. + Create process flows, data models, and wireframes to document requirements clearly. + Translate business needs into functional specifications and user stories. **ServiceNow Expertise** + Configure and optimize CMDB data models to ensure data integrity and compliance with enterprise architecture standards. + Support CI lifecycle management and maintain accurate CI relationships. + Work closely with ServiceNow developers and architects to implement solutions. + Conduct surveys, gap analysis and recommend improvements to existing ServiceNow processes. **Testing, Documentation and Training** + Create and execute test cases; manage UAT and obtain user acceptance sign-off. + Maintain documentation including workflows, data dictionaries, and training materials. + Leverage business knowledge to drive process improvements and enhance system usability. + Provide trainings to stakeholders **_Qualifications_** + 4-8 years of experience, preferred as a Business Analyst in ITSM environments. + Bachelor's degree in related field, or equivalent work experience, preferred + Minimum 2 years hands-on experience with **ServiceNow EA Workspace (Application Portfolio Management)** , **CSDM** , and **CMDB** modules. + ServiceNow certifications (CSA, CIS for CMDB/APM). + ITIL v3/V4 Foundation certification. + Experience implementing systems using Agile methodology. + Strong analytical, problem-solving, and communication skills. + Proficiency in tools such as Lucid charts, MS Word, MS Excel, and collaborative platforms like Google Drive. **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Anticipated salary range:** $80,900 - $127,050 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/31/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $80.9k-127.1k yearly 29d ago
  • Business Analyst - Banking exp - Remote - Direct Client - W2 - JOBID660

    Outcome Logix (A Tech 50 Finalist Company 2025 and 2022, By Pittsburgh Technology Council

    Remote job

    This Business Analyst (BA) position will initially be fully dedicated to the Data & Retention Program. In this role, the BA is responsible for managing system requirements throughout the lifecycle of a technology project. This includes identifying and managing scope, documenting the detailed requirements that support the scope and building out the technology system/enhancement. The analyst should act as a liaison between the business and the technology teams to ensure all business needs are met Essential Job Functions: • Elicit and manage a technology project's business scope - needs and features • Effectively coordinate and run working sessions with representatives across the various organizations in the bank (Business, Legal, Technology, etc.) • Translate business requirements into technical requirements and convey with appropriate level of detail to the technical team. • Clearly document and manage detailed requirements for the technology system • Support Quality Assurance Services (QAS) activities to ensure system requirements are tested accurately and comprehensively • Act as Systems Matter Expert (SME) or source of knowledge for supported systems • Participate in the design process to ensure it supports business requirements and an optimized user experience. • Understand security, risk management, and IT process principles and escalate to appropriate team(s) as needed. • Support and/or participate in user acceptance testing to ensure quality in application releases and user experience. Required Skills: • Analytical Skills; critical thinking, creative thinking, and problem solving. • Visio/Miro, Word, Excel and PowerPoint • Work within a customer oriented, positive team environment • Demonstrate strong interpersonal, verbal, and written communication skills with technical and non-technical staff • Provide support on single projects and initiatives within scope, budget and timeline • Organization and communication skills
    $60k-84k yearly est. 2d ago
  • Principal Process and Business Analyst

    Technology Credit Union 3.8company rating

    Remote job

    The Principal Process and Business Analyst plays a critical role in shaping Technology Credit Union's (Tech CU) enterprise approach to process optimization, knowledge management, business requirements, and user acceptance testing governance. This role serves as the functional owner for Tech CU's process catalog and knowledge management strategy, ensuring that Tech CU's people, processes, systems, and data are aligned to deliver efficient, member-centric services. The incumbent acts as a bridge between business stakeholders, technical teams, and vendors, and helps shape solutions that improve operational performance, enhance knowledge sharing, and create a culture of continuous learning and innovation. Responsibilities Essential Duties Enterprise Knowledge Management (KM) Maintains and enhances the enterprise process catalog in partnership with the lines of business and the enterprise risk management team. Participates in KM Strategy discussions, vendor evaluations, RFP processes, and contract negotiations including providing requirements and evaluation criteria. Designs, implements, and maintains a KM framework that captures, organizes, and makes business policies, procedures, job aids, FAQs, and best practices are centrally available, well-maintained, and consistently adopted. Partners with IT and vendor teams to integrate KM systems with chatbots, member self-service portals, and employee tools, ensuring a seamless experience across channels. Establishes governance for KM content lifecycle (creation, approval, versioning, archiving) and drives adoption across departments. Defines and tracks KM KPIs (usage, adoption, accuracy, and impact on member/employee efficiency). Business Analysis & Requirements Governance Contributes to the business requirements lifecycle, establishing enterprise standards for elicitation, documentation, traceability, and sign-off. Oversees requirements for assigned projects, ensuring alignment with enterprise goals, business owner needs, and agile project management frameworks. Serves as the enterprise liaison between business stakeholders, IT, and vendors, ensuring requirements translate into effective solutions. Governs and maintains Tech CU's repository of business requirements, UAT artifacts, and process documentation. User Acceptance Testing (UAT) Oversight Participates in defining Tech CU's UAT governance framework and measure its effectiveness, including test planning, script creation, execution oversight, defect triage, and sign-off. Owns the UAT for assigned projects. Process Optimization & Continuous Improvement Applies methodologies such as Lean, Six Sigma, and value stream mapping to identify inefficiencies, streamline workflows, and improve member and employee experiences. Program-manages company-wide process improvement opportunities and related efforts. Supports business units in defining process KPIs, measuring outcomes, and embedding continuous improvement practices into daily operations. Work Schedule Full-time; typically, 40+ hours/week Flexible within core business hours, Pacific Time, M-F Occasional extended early morning or late evening hours, and weekends, typically with advance notice Workplace Essentials Supports Tech CU's Mission and Vision and consistently demonstrates Tech CU's Values (Accelerate, Collaborate, Innovate and Cultivate). Meets with manager on a regular basis to discuss goal alignment, performance metrics, and development plans. Complies with Tech CU policies and procedures. Upholds employee Code of Conduct and Business Ethics and ensures confidentiality of the workplace. Complies with requirements imposed by federal, state and local agencies. Adheres to internal control and security measures designed to ensure regulatory compliance and mitigate losses and errors. Qualifications Education: B.S. Degree in Business, Project Management, MIS, Computer Science, or related area (or equivalent experience). Experience: 8+ years in business analysis, knowledge management, or process improvement roles. 5+ years designing and implementing knowledge management frameworks or platforms. 5+ years leading requirements management and UAT governance across complex projects. 3+ years applying process improvement methodologies, such as Lean, Six Sigma, DMAIC (Define, Measure, Analyze, Improve, Control), and value stream mapping. Familiarity with financial institution operations and systems is strongly preferred. Knowledge/Skills/Abilities: Advanced expertise in knowledge management frameworks and content governance models. Strong business analysis and process modeling skills; able to translate complex needs into actionable solutions. Advanced facilitation, communication, and presentation skills across all organizational levels. Strong proficiency with Business Analysis (BA) and UAT tools (JIRA, Confluence, ALM, SharePoint, KM platforms). Solid familiarity with change management methodologies, such as ADKAR (Awareness, Desire, Knowledge, Action, Reinforcement) and Kotter, to drive adoption. Strong analytical skills to measure process impact and knowledge usage. Comfortable managing vendors, platforms, and external consultants. Strong knowledge of SDLC (Software Development Life Cycle) and agile practices to align process and knowledge requirements with development cycles. Strong analytical skills to quantify process impacts and measure knowledge usage. Solid ability to coach and mentor colleagues on process improvement and knowledge management best practices. Licensing/Certifications: Lean Six Sigma certification (Green or Black Belt preferred). Knowledge Management or Process Excellence certifications (e.g., APQC, AIIM) a plus. CBAP, PMI-PBA, or ISTQB certification a plus. Travel: May be required to periodically attend offsite training, meetings or events, typically with advance notice. Typical Working Conditions: Office environment with interaction with a variety of internal and external parties. May work remotely as determined by business need and individual performance. Equipment Used: Routinely uses standard office equipment, including computer, phone, copier and other devices. Physical Requirements: Typical office environment with frequent sitting, walking and standing. Ability to sit ~85% of the day. Ability to keyboard and read computer screen for ~65% of the time during which one is seated. Ability to work 40 hours per week with some weeks requiring extra hours, including weekends and evenings, to complete projects (if required). EQUAL EMPLOYMENT OPPORTUNITY Technology Credit Union is an Equal Opportunity Employer. All qualified employees and applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pay and Benefits Position Grade: 108 Salary Range: minimum-$132,000, midpoint-$160,000, maximum-$188,000 Work Location: The salary range listed is based on working in San Jose, CA. If you work remotely, your salary will be adjusted based on your geographic location. Typical Starting Pay: Most new hires start between the minimum and midpoint of the range (adjusted for work location if applicable), based on experience and qualifications. Bonus Potential: Target 15% of base salary based on company and individual performance Tech CU is a pay-for-performance organization. We benchmark base pay to the 50th percentile of our market and offer incentive-based compensation tied to individual and company goals. Tech CU offers a comprehensive benefits package, including: Health Coverage: Medical, dental, and vision plans Income Protection: Life and disability insurance Retirement: 401(k) plan with company match Paid Holidays: 12 days annually Paid Time Off (PTO): Accrues at 7.08 hours per bi-weekly paycheck (approximately 23 days per year) Increases with length of service Voluntary Time Off (VTO): 8 hours annually for full-time employees to support charitable organizations Additional Benefits: Flexible Spending Accounts Employee-paid voluntary benefits Leaves of absence in compliance with state and federal regulations
    $132k-188k yearly Auto-Apply 5d ago
  • Sales Systems Product Manager

    Servicetitan 4.6company rating

    Remote job

    Ready to be a Titan? ServiceTitan is looking for a strategic, detail-oriented Sales Systems Product Manager to join the Corporate Engineering team. With a focus on Sales initiatives (Salesforce Sales Cloud), this role is crucial in partnering with our sales leaders to evolve and scale the strategy behind our sales processes. The ideal candidate is a proactive communicator and critical thinker with a strong background in business analysis, process improvement, and sales technology, comfortable navigating ambiguity in a fast-paced, evolving environment.Job Duties: Lead efforts to streamline and automate sales processes Leverage your expertise in sales systems, KPIs, and data-driven decision-making to solve complex challenges and deliver scalable solution. Partner with sales leaders to define and champion the business vision and roadmap for sales-centric platforms and tools. Lead efforts to review, assess, and improve Enterprise & Corporate Sales Processes, translating strategic objectives into actionable requirements and user stories to ensure timely delivery of high-impact solutions. Collaborate with sales leaders and stakeholders on key projects, including the Fintech Sales Process and the migration of our Green business into ST processes. Define and track key performance indicators (KPIs) relevant to sales initiatives to evaluate the success of implemented solutions, leveraging data-driven insights to drive continuous improvement. Lead User Acceptance Testing (UAT) efforts to ensure solutions meet business needs and function as intended. Analyze and document current and future state sales workflows using process mapping to identify areas for efficiency and automation. Prioritize and manage a backlog of sales process improvements and enhancements, ensuring alignment with overall sales strategy and business value. Manage ad-hoc and Business-As-Usual (BAU) requests from sales stakeholders, ensuring timely and effective resolution by evaluating priority, impact, and level of technical effort, while providing good, better, best solution options. Collect user feedback and analyze post-launch usage data to inform ongoing enhancements and drive adoption within the sales organization. What You'll Need: Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related technical or business field. 7+ years of relevant experience, ideally within SaaS business operations or product management supporting sales, with a strong understanding of the sales customer journey. Proven experience in creating process maps, writing clear and concise technical user stories, documenting business requirements, and leading User Acceptance Testing (UAT). Deep understanding of sales business systems and the ability to apply best practices to drive process and system improvements aligned with organizational goals: - This includes deep platform knowledge of Salesforce Sales Cloud and other relevant Salesforce Clouds (Service Cloud, CPQ, etc.), its declarative capabilities (Flow, Process Builder, Workflow Rules, Validation Rules), data model, security models (Profiles, Permission Sets, OWD), reporting and dashboards, and potentially integrations with other systems. Ability to perform basic configuration/admin tasks, such as creating custom fields, objects, reports, and dashboards, to prototype solutions or assist administrators in sales systems. Salesforce Administrator or Business Analyst certification is a plus.Excellent cross-functional communication skills (both written and verbal), with the ability to explain complex problems clearly to stakeholders at all levels. Strong project management and organizational skills, with the ability to effectively prioritize across shifting priorities, recurring responsibilities, and high-impact projects. Analytical mindset with the ability to interpret business information and make sound decisions in areas of expertise. Exceptional data literacy with a proven ability to analyze sales performance data, identify trends, and translate insights into data-driven product decisions and recommendations to optimize sales outcomes. Proficiency with Salesforce reporting and dashboards, and experience with sales analytics tools, is highly desired. Understanding of system integrations and their implications for data flow and synchronization within the sales tech stack. Familiarity with Agile tools such as Jira, Azure DevOps, or similar for managing backlogs, sprints, and tracking work. Self-starter with critical thinking skills, strong problem-solving ability, and the ability to work independently with minimal supervision. Be Human With Us: Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us. What We Offer: When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $124,400 USD - $166,400 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.
    $124.4k-166.4k yearly Auto-Apply 60d+ ago
  • Human Resources Operations Specialist (Remote)

    Contec 4.5company rating

    Remote job

    At Contec, we strive to be the best at bringing creative technology and people based solutions to the world's broadband service providers and electronics OEM's. We enable our customers to extend service life and maximize financial returns from their investments in customer premise equipment and electronics hardware while maintaining or improving their customer experience. Operating from out network of service centers we provide our customers with solutions that leverage our proprietary testing and repair technology to accurately and efficiently manage returned devices. For more complex repairs we leverage our low-cost repair locations so we can maintain the perfect balance of speed and cost that is right for each customer. Our custom kitting resources also allow us to effectively fulfill direct to customer and bulk product orders to ensure a positive end-customer experience. Job Description We believe in the power and joy of learning At CONTEC, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. What you'll do: Reporting to the Sr. Director, HR Operations, the HR Operations Specialist is responsible for providing a range of services in support of the Human Resources (HR) Operations function. Working closely with employees, managers, the HR team and external contacts, this role provides exceptional customer service, efficient handling of requests, and subject matter expertise. Serves as a first contact for HR-related needs by responding to incoming Workday cases, emails, and telephone calls. This role provides comprehensive transactional support and coordination associated with onboarding, orientation, internal mobility, relocation, immigration, offboarding, and more while working independently and as part of a team, and escalating issues when necessary. Support employee lifecycle processes including onboarding, job changes, compensation actions, relocation, position management, offboarding, and more. Initiate and monitor a wide variety of transaction workflows in the Human Resources Information System (HRIS), currently Workday, strengthening data quality and timely processing of actions. Provide accurate, prompt, and consistent assistance to employees, Human Resources (HR) team members, and manager populations on an array of HR-related needs, utilizing call and Workday case management processes/technologies to improve the employee experience within defined service level agreements (SLA's). Escalate or transition requests to proper channels, ensuring a ‘warm' handoff and exceptional customer service. Provide guidance to employees, HR team members, and business managers on a wide variety of HR processes, programs, policies, and tools. Follow internal practices to ensure employee data privacy and compliance with all state, federal and regional labor laws, and regulations. Share feedback and insights regarding recurring challenges and identify opportunities to continuously improve processes and service levels; share those ideas with the HR Services team and leadership. Participate on project teams to develop solutions and improve effectiveness and efficiency of HR processes, policies, and programs. Interact with internal contacts including Payroll, Benefits, Talent Acquisition, HR, Compensation, Finance, and IT. Also interact with a broad array of external contacts such as government agencies, former employees, and job applicants. Create, maintain, and schedule Workday reports. Participate in HR system User Acceptance Testing and document results. Prepare severance documents and initiate payments. Gather information and respond to unemployment claims. Submit data/reports to various government agencies and internal audit teams. Submit service tickets to IT team. Code and process invoices. Qualifications High School diploma and minimum two years full-time Human Resources employment. Or equivalent combination of HR education and experience. Broad knowledge of Human Resources-related laws, regulations, and policy as well as experience with innovative human resources-related programs and initiatives. Experience interacting with and maintaining confidential information. Experience using business/software tools and Human Resources Information Systems (HRIS). Intermediate proficiency in Excel including pivot tables and VLOOKUP skills. Strong analytical and problem-solving skills. Solid verbal and written communication skills, including grammar, punctuation, and spelling. Strong customer focus and results orientation. Good organization, detail orientation and overall time management skills. Demonstrated competency for handling multiple competing tasks and deadlines. Good judgment with the ability to work independently and as part of a cohesive, respectful team. Willingness to freely share information, knowledge and provide support. Effective, tactful, and thoughtful communication both one-on-one and in a group setting. Additional Information Bachelor's degree in human resources or Human Resources certification. Experience using Workday HRIS. SharePoint experience.
    $37k-58k yearly est. 60d+ ago
  • Project Coordinator (eCOA / ePRO)

    Umotif

    Remote job

    The Role The Project Co-Ordinator (PC) plays a critical support role within the eCOA (electronic Clinical Outcome Assessment) project delivery team. Working closely with the Senior Project Manager and cross-functional stakeholders, the APM ensures timely coordination of project deliverables, high-quality documentation, and exceptional client service throughout the study lifecycle. What will you do? Project Documentation & Client Materials Assist in the creation of client-facing materials for key project milestones including Kick-Off Meetings, User Acceptance Testing (UAT), Change Orders and Site Training. Develop and maintain study-specific documents such as site guides and patient leaflets. Meeting Participation & Study Monitoring Attend customer-facing meetings; document and distribute minutes. Maintain study logs and update project Key Performance Indicators (KPIs). Device Shipments & Support Coordination Coordinate and track site device shipments. Monitor and follow up on Helpdesk support tickets to ensure adherence to study timelines and service level agreements (SLAs). Cross-functional Collaboration Liaise with internal teams including Technical Operations, Translations, Customer Support, and Quality Control. Ensure all internal and client-facing deliverables are accurate, timely, and documented appropriately. Study Build & Change Control Support study build quality checks, including maintenance change orders. Prepare and manage change control tickets and client approvals. Ensure all client correspondence and documentation is stored in the appropriate document repository system. Study data archive and de-commissioning Assist in finalisation of study data archive and de-commissioning processes. Translations Support (as needed) Assist the Translations Manager in preparing and reviewing screenshots for localization and license holder reviews. What you need to succeed Minimum 2 years of experience in clinical research or clinical technology environments. Strong attention to detail with the ability to manage multiple priorities under tight deadlines. Familiarity with clinical research terminology and documentation standards. Proficient in Microsoft Office Suite and document management systems (e.g., Veeva Vault). Effective communicator with strong interpersonal skills; able to work with cross-functional teams. Comfortable in a dynamic, fast-paced environment with changing priorities. Experience collaborating with development teams to investigate and resolve issues. Understanding of Software Development Life Cycle (SDLC) and Agile methodologies. Clear and professional verbal and written communication skills. Strong organizational and time management skills. Why uMotif? Unlimited PTO allowance 401(k) Retirement Plan contribution Majority company funded benefits package: Health coverage through Highmark Delaware Dental and Vision coverage through Guardian Basic Life, STD and LTD insurance through Guardian fully covered by uMotif Remote working Home office allowance WFH expense contribution Training and personal development contribution About us Our Company uMotif's mission is to put patients at the centre of research by building data capture solutions people love to use. Designed with patients for patients, the uMotif platform supports data capture for each phase of clinical research across all therapeutic areas. Over 22,000 participants use our applications to track and submit e-consent, symptom, eCOA, ePRO, and wearable device data. With expertise in engaging patients and fast deployments, we work with ten of the top twenty global pharmaceutical companies to power large real-world evidence (RWE) and virtual studies. Our core values: Patients First - We care about patients and put them first; from our products to our business decisions. Teamwork - Through collaborating with and supporting each other, our customers, and our partners we succeed together. Innovation - We work innovatively to design, build, and deliver engaging technology. Team uMotif are united in our belief that patient-centric thinking combined with beautiful technology and effective teamwork can truly change clinical research for the better. We search for mission-driven people who are not afraid to be challenged - who want to tackle demanding problems and embrace innovative ideas. uMotif is an equal opportunities employer We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We want everyone at uMotif to be comfortable bringing their true self to work. That means acknowledging your personality, including the quirky bits, and bringing your interests, hopes, dreams, and even fears with you is fine, even if they don't seem relevant to your work.
    $40k-64k yearly est. 36d ago
  • UAT and Business Readiness Lead

    Servicerocket 4.3company rating

    Remote job

    G'day!We are ServiceRocket🚀, a global tech-enabled services company headquartered in Palo Alto, California. Our purpose is to be the single most reliable partner in the acceleration of your growth. At ServiceRocket, we are committed to the development of every Rocketeer and the trust of every customer. Twenty years on and counting, we've got your back. Why is ServiceRocket the place for you 🧡 - A 20+ year tech services expert of many solutions and partnerships with industry giants.- Our diverse world of Rocketeers lives by our values with a collaborative mindset resulting in a 4.7 rating on Glassdoor.- Our culture rocks! You'll join a fun-loving and inclusive work environment that supports your professional growth and personal well-being. - We're recognized for our innovation, impact, and outstanding customer support, even earning the Atlassian Partner of the Year 2024-2025 for Co-Selling Excellence award. Visit our website to learn more and become a part of our Rocketeer Nation. The Role: The Bridge to Business ReadinessServiceRocket is seeking a strategic and execution-focused professional services leader to guide and execute our User Acceptance Testing (UAT) and Business Readiness workstreams. This role is a critical function within the ServiceRocket methodology, bridging technical delivery, quality assurance, and user adoption You will be the final arbiter of quality and functionality, ensuring that all solutions rigorously meet business requirements. More importantly, you will proactively partner with the Change Management workstream to ensure the business is not only trained on the how but has successfully validated the what before Go-Live. Key Responsibilities: Integrating UAT and Change Management As the leader of the UAT workstream, your responsibilities span strategic execution, quality assurance, and cross-functional readiness: 1. Core UAT Strategy and Execution- Define Test Scenarios Aligned with Business Requirements: Partner with business analysts and solution architects to translate requirements into comprehensive, real-world test cases- Plan and Execute Test Cases & Scenarios: Develop the overall UAT strategy, detailed plans, timelines, and resourcing models required for successful execution- Prepare Test Environment and Data: Oversee the setup of the dedicated UAT environment and the preparation of representative test data- Execute Tests, Log Results, and Fix Defects: Lead the execution of UAT, managing the testing schedule, coordinating business testers, and ensuring all results are accurately logged and defects are triaged and prioritized- Capture and Prioritize Feedback/Defects: Implement a rigorous defect management process, collaborating with technical teams for timely resolution- Validate Migration Outcomes against Requirements: For migration projects, define the validation matrix to confirm successful data and functionality transfer 2. Alignment with Change Management - Test Readiness and Training Validation: Integrate the UAT process with the Change Management workstream. Use UAT testing cycles to validate the effectiveness of training materials and enablement sessions (e.g., test scripts should mirror training content)- Feedback Loop for Adoption: Ensure UAT testers are properly debriefed to capture early feedback on user experience, process friction, and potential adoption roadblocks. Communicate these findings directly to the Change Management Lead for inclusion in resistance management and communications plans- Risk Mitigation: Proactively report UAT status and defect trends to the Change Management team, allowing them to adjust communications and resistance management strategies based on technical risks identified during testing- Attention to Detail and Analytical Skills: Use analytical skills to report not just on defects, but on the business process gaps uncovered during UAT, providing data-driven insight back to the consulting team 3. Governance and Final Sign-Off- Obtain Final Business Sign-Off for Go-Live: Own the formal process for achieving final UAT sign-off. Present clear, data-driven evidence to executive stakeholders that the solution meets all business acceptance criteria and is ready for production deployment- Business Readiness Confirmation: Collaborate with the Change Management Lead to confirm that both the system (via UAT sign-off) and the people (via training and adoption readiness checks) are prepared for the transition.4. Client Relationship and Success Management - Manage Customer Relationships and Stakeholder Alignment: Act as a primary point of contact for key business stakeholders during UAT, maintaining strong, collaborative relationships throughout the workstream- Customer Success Criteria Management: Actively partner with the customer to define, track, and ensure alignment with stated business success criteria and key performance indicators (KPIs) beyond initial UAT sign-off, ensuring the delivered solution drives expected business value- Post-Go-Live Feedback Loop: Institute a structured process for gathering post-deployment feedback from business users to identify areas for optimization and ongoing service opportunities Required Experience and Competencies- 8 - 15 years of progressive experience in technology consulting, quality assurance, or project delivery, with a minimum of 5 years specialising in leading large-scale UAT or functional testing workstreams- Demonstrated experience working closely with Change Management teams to drive holistic project success- Expertise in structured testing methodologies, defect tracking, and test management best practices, ideally within the Atlassian ecosystem (Jira)- Exceptional leadership, communication, and executive-level presentation skills, with demonstrated ability to drive consensus and achieve sign-off from diverse stakeholders. Your Comp 💸 The US annual pay range for this Level 5 position is between $150,000 to $180,000 per annum. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The pay range is the base pay being offered combined with our company-wide bonus plan. In addition, we provide allowances to cover technology, education, and wellness and a full range of medical, retirement, and other benefits. The total earnings may vary depending on experience and geographical location.Perks ✨🍇🚀 -Share the fruit program: when we grow the tree, we share the fruit-when the company grows, we share the profit.-Stock options: you have the opportunity to participate in the ownership of the company.-Health insurance: we support you and your family-your well-being matters.-Retirement plan/funds saving: we care about your future-we have diverse plans depending on your location. -Career pathways program: you can grow horizontally, vertically, or any way you want.-Generous monthly fixed allowances including Rockettoria, Scholarship & Learning, Tech Choice, Wellness.-Generous PTO plus one cultural heritage and community day to celebrate your story, family, and culture. Our Selection Process 🔎 Our goal is for you to interview us. We want you to meet our team so that you can confirm we are the right company for you. You will first meet our TA member in charge of the process, they will be your tour guide throughout the entire journey and will be there to answer any questions you may have! Then you'll meet the hiring team and the executive of the area. Become a Rocketeer. Join us in enabling fast-growing companies to take off and so will your career! Additional Information ServiceRocket is committed to a diverse and inclusive workplace. ServiceRocket is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. *Only shortlisted candidates will be notified* Although the position is hybrid/remote, preferential consideration will be given to candidates based locally to the country's office in order to better collaborate with our team. This position is not eligible for visa assistance/sponsorship or relocation assistance. RECRUITING FRAUD ALERT: Your personal information and online safety are important to us. At ServiceRocket, recruiters only direct candidates to apply through our official career page at ************************************************ will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from ServiceRocket, please email *************************.
    $150k-180k yearly Auto-Apply 11d ago
  • Operations Solutions UAT Specialist

    Crosscountry Mortgage 4.1company rating

    Remote job

    CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Operations Solutions UAT Specialist will act as the primary liaison during testing phases between the technology team, internal stakeholders, and third-party vendors. This role is responsible for ensuring quality assurance during the implementation of technical updates, identifying issues, and ensuring the successful deployment of solutions that align with business needs and user expectations. Job Responsibilities: Serve as the main point of contact for all testing-related communications between the IT team, stakeholders, and third-party vendors. Prepare test plans for assigned technical updates to ensure alignment with project goals. Create test cases for all relevant scenarios to validate system functionality. Prepare User Acceptance Testing (UAT) Form summarizing testing results, issues found, and recommendations for improvements. Complete User Acceptance Testing (UAT) within Service Level Agreements (SLA). Identify, document, and track defects, issues, and enhancement requests using JIRA. Work closely with stakeholders and cross-functional teams to gather feedback, ensuring the system meets both business requirements and user expectations. Provide regular status updates to project managers and stakeholders regarding testing progress and outcomes. Participate in meetings with cross-functional teams to align on project goals and timelines. Assess the impact of changes and create communications for the company. Collaborate with the training department on company announcements, SOPs, and workflows. Demonstrate updates and communications on calls; present and participate in meetings as needed. Validate implanted changes in production. Work with operations departments to identify opportunities for improvement of processes. Assist with providing materials and documents for audits and reviews. Perform other duties as assigned. Qualifications and Skills: 4+ years' experience in the mortgage industry. Encompass LOS experience. Knowledge of the overall mortgage workflow. Knowledge of all agency guidelines. Knowledge of compliance and disclosure requirements. JIRA experience, a plus. Proficient in Microsoft Office suite (Word, Excel, and Outlook). Excellent prioritization, organization, and time management skills. Excellent conflict management, teamwork and negotiation skills. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: Annual Salary: $65,000-$80,000 The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
    $65k-80k yearly Auto-Apply 20d ago
  • Oversight Operations CTPO - Senior Associate

    Jpmorgan Chase 4.8company rating

    Columbus, OH

    The Inter Affiliate Services team is a centralized group within Global Supplier Services responsible for overseeing and governing Inter Affiliate activities across various Corporate Functions in different regions. This team ensures consistent monitoring of all Inter Affiliate transactions between JPMC legal entities, maintaining compliance with the Inter Affiliate Oversight (IAS) policy and standards throughout all businesses and jurisdictions. As the Oversight Operations Senior Associate within the Inter Affiliate Services team, you will manage, monitor, and track a pipeline of Inter Affiliate projects to ensure compliance with the Inter Affiliate Oversight program. You will act as the point of contact for requests from LOB or Corporate Functions submitted to the GSS IAS Broker team, and be responsible for monitoring through various reports, tools, and system research for all tasks associated with the Inter Affiliate relationship. You will also work with business stakeholders at all levels of the organization to fully understand and document the business needs, and partner with key contacts in the locations, including SMEs such as Legal, Compliance, Privacy, Tax, etc. If you thrive on collaborating with colleagues across the firm, building strong professional relationships, and contributing to business progress while helping comply with regulatory requirements and related policies, this role may be an excellent fit for you. **Job responsibilities** + Manage, monitor and track a pipeline of Inter Affiliate projects to ensure compliance with the Inter Affiliate Oversight program + Act as the point of contact for requests from LOB or Corporate Functions submitted to the GSS IAS Broker team + Responsible for monitoring through various reports, tools, and system research for all tasks associated with the Inter Affiliate relationship + Monitor and ensure all applicable requirements are completed in the appropriate timeframe based on Inter Affiliate risk tier and manage timelines for completion of all relevant process steps + Develop a comprehensive understanding of all risks and issues, and effectively communicate their significance to business representatives and other key stakeholders + Update the appropriate systems (COMPASS, Qlikview and Cognos) and maintain documentation in accordance with all policies and procedures + Work with business stakeholders at all levels of the organization to fully understand and document the business needs + Partner with key contacts in the locations, including SMEs such as Legal, Compliance, Privacy, Tax, etc. + Participate and drive process improvement initiatives + Work and drive ad hoc projects as required, facilitate meetings, produce documentation and coordinate action items + Participate in User Acceptance Testing for both technical and process changes **Required qualifications, capabilities and skills** + Working experience in Inter Affiliate Services, Finance, Sourcing, TPO, Risk, Oversight & Control, Vendor Management, or related roles + Minimum 5 years experience in an operations environment + Demonstrated written and verbal communications skills in addition to listening and negotiation skills + Experience with the Microsoft suite of products with a minimum intermediate Excel skill level + Ability to partner closely with related functions (Legal, Tax, Regional Governance, etc.) to ensure a coordinated and effective program + Knowledge of regional / local regulatory outsourcing requirements and risk management principles + Experience with procurement tools such as COMPASS, Ariba, 4Site, Qlikview, and Cognos + Demonstrated organizational, research/analytical skills and ability to execute and escalate + Understanding of data and process flows + Sound business judgment, particularly the ability to proactively identify and address issues early, performing root cause analysis to develop long term solutions + Ability to drive complex problems to resolution and adapt to change quickly **Preferred qualifications, capabilities and skills:** + Knowledge of IAS and/or TPO standards preferred JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
    $58k-85k yearly est. 57d ago
  • System Support Specialist

    Hyperiongrp

    Remote job

    At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a System Support Specialist Classification: Exempt/Full time (Eastern Time working hours) Reports to: System Support Supervisor Salary: $70,000.00-$85,000.00 Role overview DUAL North America is seeking an System Support Specialist. The System Support Specialist is responsible for troubleshooting errors, researching and resolving unexpected results, and triaging requests related to the Policy Administration Systems. Candidates should have strong technical and business skills to complete work across several systems, processes, and entities. This person will be exposed to both the technical and business sides of our company as they support our customers - our Underwriting teams, Accounting/Finance team, and other key decision-makers. This position exists within the Information Technology (IT) team. Role responsibilities Provide support for the Policy Administration Systems within DUAL North America Troubleshoot unexpected results including carrier program configurations, raters, forms management, or changes to system workflows Monitor support ticket queue with customer-first mentality Communication with users regarding additional details to complete requests Manage Policy Administration System user roles/permissions settings Work closely with developers and project collaborators to ensure requirements are met Communicate effectively on system issues with vendors, maintain positive vendor relations Participate in System Testing, User Acceptance Testing (UAT) and Functionality Testing Maintain documentation to all processes and workflows Troubleshoot Microsoft SQL job error notifications and request updates to existing stored procedures as needed Key requirements Bachelor's degree in Business, Information Systems, or related field preferred 1-3 years of experience in the insurance industry OR an IT support role Knowledge of insurance, accounting, and rate-making concepts Effective written and verbal communication skills and general understanding of business writing Demonstrate attention to detail Self-motivated with the ability to work independently for extended periods Experience working in a “paperless” environment preferred Familiarity with common insurance industry terminology for database mapping projects Support request management experience preferred Proficiency in Microsoft Office Suite Intermediate Excel skills preferred Must be able to remain in a stationary position 50% of the time, with occasional movement in the office to access cabinets and equipment If you do not meet all the qualifications for this role, we still encourage you to apply, as we are always looking for diverse talent to join our growing team What we offer: A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more. We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. EEO Statement: We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
    $70k-85k yearly Auto-Apply 32d ago
  • Product Manager - Data Loss Prevention / Insider Threat

    JPMC

    Columbus, OH

    You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager within the Cybersecurity Technology and Controls team at JPMorgan Chase, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core member, you are responsible for owning the vision, strategy, and execution of a key product area, with a particular focus on Data Loss Prevention (DLP) and related security technologies. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities Develops a product strategy and product vision that delivers value to customers Own and articulate the product vision and roadmap, ensuring alignment with company strategy and customer needs. Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Collaborate with architects and engineering teams to address technical debt, application security breaks, Clearinghouse projects and drive technical innovation. Lead product launch activities, including communications such as release notes, quarterly and monthly reviews, training, user acceptance testing, and post-deployment analysis. Author use cases, prioritize requirements, and maintain a clear, actionable product backlog. Required qualifications, capabilities, and skills Formal training or certification on security concepts and 5+ years of applied experience. Advanced knowledge of the product development life cycle, design, and data analytics. Good hands on technical knowledge in security, architecture, InfoSec trends, compliance, and risk. Hands on experience with Data Loss Prevention (DLP) tools and platforms (Broadcom DLP). Lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management. Expertise in standard documentation tools/utilities. Preferred qualifications, capabilities, and skills Working in a highly matrixed, complex organization. Experience in security design, architecture, incident response, and strategic planning. Professional project or product certifications (e.g., PMP, CAPM, SPM, PDMA) or equivalent experience.
    $79k-110k yearly est. Auto-Apply 60d+ ago
  • Process Excellence Specialist II

    Affirm 4.7company rating

    Remote job

    Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. As a Process Excellence Specialist II, you will be a key contributor to Affirm's Shared Services team that sits within our Operations organization. We are seeking an experienced, data driven and hands on professional with experience designing simple and efficient business processes. As a member of the Process Excellence team, you will play a key role in launching product and process initiatives. In this role you will be responsible for leading programs and coordinating cross functional teams to ensure operational readiness for key business changes. What You'll Do Operate as a product and process expert in business areas & pillars Inform, influence, and execute new strategies and tactics using sound analysis and impact metrics to drive product investments Monitor the effectiveness of key product work streams and make recommendations for improvement Hold Operations and Product accountable to key KPI's, ensuring any missed metrics are addressed with a comprehensive mitigation plan Work with product and engineering partners to enhance their knowledge of the current customer experiences and existing opportunities Maintain and utilize complex dashboards for performance insights Attend Weekly/Monthly/Quarterly governance meetings with Product, Operations and Analytics Manage the development and implementation process of the company's products and services Act as primary escalation point for Product and Engineering Leads and manage/coordinate the resolution of technical issues Plan, perform and implement process improvement initiatives utilizing Lean Six Sigma methodologies Organize, lead and facilitate cross-functional project teams Diagram, evaluate and maintain operational processes Design and conduct technical user acceptance testing providing feedback and guidance to product partners to improve process performance and product quality Responsibilities may be extended to include other areas of program management and process design, the successful candidate will need to skill-up to have a working knowledge of these areas What We Look For 3+ years of experience in Program Management, Product Operations, Business Analytics or a similar function Certification in Six Sigma, Project Management or Design Thinking Experience in delivering large scale business changes Experience owning program strategy, end to end delivery, and communicating results to senior leadership Experience in managing and delivering a successful programs, consistently meeting or exceeding timelines Experience using critical thinking/problem solving, leveraging data to articulate problems, develop recommendations, and measure performance Experience analyzing, documenting, and mapping operational processes through workflows Strong understanding of regulatory requirements in the financial services space SQL experience and ability to pull data from data warehouses is a plus Base Pay Grade - F Equity Grade - 3 Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). USA base pay range (CA, WA, NY, NJ, CT) per year: $90,000 - $110,000 USA base pay range (all other U.S. states) per year: $80,000 - $100,000 Employees new to Affirm typically come in at the start of the pay range. Please note that visa sponsorship is not available for this position. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
    $90k-110k yearly Auto-Apply 2d ago
  • SAP OTC Business Analyst - Testing (Remote)

    Belden 4.8company rating

    Remote job

    Belong. Believe. Be You. Belden. Propel your career surrounded by a diverse team of innovative, goal-oriented individuals who are pursuing the next generation of connectivity solutions. At Belden, you'll participate in work that will challenge you and position you to excel. You'll collaborate with colleagues from around the world, gaining exposure to a broad base of expertise and perspectives. Together, we'll continue on a journey of innovation, creating a connected world and paving the way for automation. Join us and let's build the future. Job Summary Central to the execution of Belden's strategic plan is the implementation of SAP S/4HANA, which will replace multiple, disparate Enterprise Resource Planning (ERP) systems around the world. This complex, multi-year project will establish common global business processes company-wide, make access to real-time data and reporting easier, and improve the customer engagement experience globally. As an Order-to-Cash (OTC) Business Team Member, you will play a central role in the implementation of SAP S/4HANA, paving the way for Belden's future. Reporting to the OTC Workstream Lead, you will support the design and implementation of global OTC business processes, system testing, data readiness, end-user documentation, training, and adoption. You will make an impact in the following ways * In collaboration with a cross-functional team of functional and technical experts, gather global requirements, design OTC global business processes, and support deployment of SAP S/4HANA. * Partner with Subject Matter Experts from across Belden to ensure process requirements (e.g., order management, pricing, credit management, billing, collections) are well understood and the global OTC business process design is complete. * Own system integration and user acceptance testing to ensure the OTC solution meets Belden's needs and is fully operational. This role has a weighted deliverable around test scripting & planning and execution of business scenarios. * Contribute to the design, build, and delivery of OTC end-user training and engagement materials; support the successful adoption of new processes and system usage across Belden's global teams.
    $67k-92k yearly est. 60d+ ago
  • Analyst, Corporate Actions

    LPL Financial 4.7company rating

    Remote job

    What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence. What if you could have access to cutting-edge resources, a collaborative environment, and the freedom to make an impact? If you're ready to take the next step, discover what's possible with LPL Financial. Job Overview: The Corporate Action team comprises of dividends, reorg, money market, proxies, restricted security, and cash & bank functionalities. The ideal candidate will need to understand data analysis, project management, and reporting tools and technology in general to effectively analyze business requirements, track project status, and translate business needs into technical requirements. The candidate will also need strong interpersonal, organization and communication skills (written and verbal) to be effective in the role. Responsibilities: Risk Management - Responsible for quality and risk control processes for monitoring systems, vendor oversite, and review of daily processing work for on and offshore team Reconciliation and reporting of clearance accounts to ensure all allocations from our various depositories have been properly allocated. Additional reporting such as FRC and reserves Responsible for timely and accurate submission of elections to various repositories and agents Communicate with other internal departments as well as external 3rd parties including, but not limited to, contra brokers, transfer agents, issuers, vendors, and partners Participate in internal audits by providing documentation and demonstrating compliance of all key and non-key controls in walkthroughs Leverage technology to automate manual work and simplify processes where feasible to create a highly scalable, flexible, and efficient infrastructure Coordinate and lead training at a group or individual level. Handle escalations by both the Service Center and Advisors; exercise superior judgement in keeping manager informed about issues Attend and participate in reorganization industry focus group meetings with various companies and vendors Understand and Interpret rule modifications in an ever-changing regulatory environment, and the business needs of LPL, our advisors, and other departments Develop risk-based mitigation approaches that may yield changes to functions, and departmental requirements Review processes and procedures to identify areas of improvement to mitigate risk, increase efficiency and ensure consistency to Advisors and Clients Recognizes issues, problems, or opportunities and determines whether action is needed. Seeks the perspective of others and re-examines assumptions to creatively solve problems and generate solutions Technology and Systems Management - Participate and implement departmental projects as well as coordinating and performing User Acceptance Testing and script writing Makes connections & offers creative recommendations on how to solve business challenges What are we looking for? We're looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work. Requirements: 3-5 years of industry experience (preferably corporate actions) in Operations, Compliance or Risk Management All Microsoft applications, particularly VISIO, WORD, ACCESS, PowerPoint and Excel (VBA) Core Competencies: Ability to work independently in a fast-paced environment with multiple priorities Ability to work with and communicate effectively at various levels throughout the organization. Ability to learn multiple aspects of the Financial Services industry and understand how it all connects Excellent verbal and written communication skills Strong time management and organizational skills Preferences: Series 7 preferred Bachelor's degree in accounting, Finance, or Economics from an accredited University or College or equivalent industry experience SQL or Alteryx knowledge #LPL-PA Pay Range: $27.01-$45.01/hour Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer! Company Overview: LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace. LPL supports over 29,000 financial advisors and the wealth-management practices of 1,100 financial institution, servicing and custodying approximately $1.9 trillion in brokerage and advisory assets on behalf of approximately 7 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients. For further information about LPL, please visit ************ Join LPL Financial: Where Your Potential Meets Opportunity At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation's leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services. Why LPL? Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here! Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here! Unified Mission: We are one team on one mission-taking care of our advisors so they can take care of their clients. Learn more about our mission and values here! Impactful Work: Our size is just right for you to make a real impact. Learn more here! Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here! Community Focus: We care for our communities and encourage our employees to do the same. Learn more here! Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here! Join the LPL team and help us make a difference by turning life's aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE. Information on Interviews: LPL will only communicate with a job applicant directly from ******************** email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card. Should you have any questions regarding the application process, please contact LPL's Human Resources Solutions Center at **************. EAC1.22.25
    $27-45 hourly Auto-Apply 27d ago
  • Senior Manager, Clinical Applications - U.S. - Remote

    Worldwide Clinical Trials 4.4company rating

    Remote job

    Who we are We're a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world's most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence. We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs - in the best possible way. Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit. Why Worldwide We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us! What the Information Technology Department does at Worldwide The IT department is made up of seasoned professionals united in one common goal: to keep Worldwide's technical infrastructure operating at the highest levels for our employees and our customers. We are a global team comprised of numerous professionals including cyber security, artificial intelligence, IT helpdesk, application support, and more. What you will do Develop, implement, and oversee functional Application management plans for the portfolio of systems. Manage and document application, system, and performance controls in line with industry best practices. Manage application operations activities and staff; monitor, review, investigate, and escalate system support events in technical areas relating to application performance. Develop, implement, and maintain functional metrics such as KPIs and QTLs, inclusive of Uptime, System/Capability Utilization. Form partnerships with Business Owners and IT Infrastructure to ensure Enterprise class support is given to these business-critical systems. Partner with Computer Systems Validation and Technical Delivery to ensure that validation and regulatory documentation is completed to ensure compliance with GxP standards. Work with Worldwide business clients to document business requirements for projects and applications interfaced with it. Lead Data Governance across team ensuring appropriate rigor and discipline is present across data integration, mastering, and management for all systems within the clinical portfolio. Perform system configuration and functional testing ensuring it meets requirements and specifications. Partner with Technical Delivery to Write and review validation scripts and user acceptance testing for new workflows and processes. Provides technical expertise and training to teammates and business users. Work with project teams and users to resolve or escalate technical issues. Estimate and plan implementation activities. Work with software vendors to understand and support existing and future functionality. Co-ordinate system Disaster Recovery (DR) testing as required. Write, review, and update Standard Operating Procedures, Work Instructions and Business Guidelines for both IT technicians and end users What you will bring to the role Strong planning and scheduling skills. Excellent written and verbal communication skills. Strong interpersonal skills in a fast-paced, deadline oriented, and changing environment. Ability to exercise sound judgment and make decisions independently. Must be self-motivated and able to work with minimal supervision. Able to succeed and contribute to a team environment. Proficiency in MS-Office and cloud-based systems and applications. General Knowledge in HIPAA, data privacy and security, GxP, and FDA regulations governing validated applications, 21CFR Part 11 and ICH E6 (R2) Good Clinical Practice. A proven track record in setting expectations, providing feedback, and guiding professional growth ensures both organizational goals and individual aspirations are achieved. Your experience Bachelor's degree preferably in a technical discipline. Minimum of 8 years' experience managing application performance, health, and availability or equivalent experience. Demonstrated expertise in people leadership includes inspiring, coaching, and developing diverse teams, while effectively managing team dynamics, resolving conflicts, and recognizing individual strengths for optimal performance. Familiar with databases like Oracle or SQL Server. Knowledge of Quality Assurance functions. Experience in the pharma, CRO, or other health-related industry. We love knowing that someone is going to have a better life because of the work we do. To view our other roles, check out our careers page at Discover a world of difference at Worldwide! For more information on Worldwide, visit ***************** or connect with us on LinkedIn. Worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We know that when our employees feel appreciated and included, they can be more creative, innovative, and successful. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law.
    $90k-133k yearly est. Auto-Apply 21d ago
  • Technology Business Consultant Senior NextGen Banking, Modern Banking Platform Implementations (NGB MBP Implementations)

    Dev 4.2company rating

    Remote job

    Company DescriptionJobs for Humanity is partnering with FIS to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: FIS Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science FIS Management Services, LLC seeks Technology Business Consultant Senior NextGen Banking, Modern Banking Platform Implementations (NGB MBP Implementations) in Jacksonville, FL to develop and deliver solutions to meet the unique needs of FIS customers. Work in a consultative environment, analyzing and implementing solutions designed to propel FIS clients into the forefront of the financial industry. Work with Modern Banking Platform (MBP), a real-time core banking platform with a next generation architecture that is cloud ready, which provides a multitude of configurable features designed to meet the unique business needs of retail and commercial institutions as well as digital and branch banking. Act as integral through all project phases from discovery & requirements gathering through to postproduction support. Ability to provide remote support as well as travel to client site. Assist in training employees and clients on new and existing functionality. Provide coaching and mentoring to less experienced team members. Assist Project Manager with risks, issues, and scope as well as help to manage & set client expectations. Communicate effectively at multiple levels within FIS organization as well as the client. Assist in training employees and clients on new and existing functionality. Provide coaching and mentoring to less experienced team members. Participate in presentations and large group discussions. Translate business requirements into MBP configuration. Lead and direct critical project deliverables including the configuration of the MBP system, with focus on loan & deposit account events including interest accrual, interest posting, account maturity, loan billing, and transaction processing) and managing system and back-office processing including End of day processing, system balancing, exception reconciliation. Build knowledge of MBP, banking and accounting to assist and guide client in streamlining processes and procedures. Research, test, and submit system defects reported by the implementation team or client. Write and execute test plans to ensure application integrity and requirements are aligned. Analyze marketplace, industry, company, technology trends and best practices, vendor products and services. Devise and/or modify processes and procedures to achieve greater efficiencies and to solve complex problems. Act as Subject Matter Expert on assigned application(s). REQUIREMENTS: Bachelor's degree or foreign equivalent in Electronic Engineering, Computer Science, Information Technology, Business Analytics, or a related field and five (5) years of progressively responsible experience in the job offered or a related occupation: gathering and documenting business and functional requirements by leading or participating in interactive sessions and workshops with clients; researching and documenting client needs related to system design, construction, and implementation; defining specifications and data models for product development and testing; identifying and documenting gaps through business cases and user stories in Jira and Aha!; analyzing impacts to other systems and procedures; adhering to project plans and ensuring that deliverables are completed on time; communicating tasks that cannot be completed with detailed explanation and mitigation strategy; coordinating and testing software releases; completing business analyst validation, smoke tests, and progression of code through environments using tools including JSON Files; supporting various testing phases including system integration, user acceptance, implementation readiness, and functional verification; serving as liaison between client, internal teams, ancillaries, and consultants to provide support throughout the project; and utilizing SQL to conduct incident research during implementation and post implementation phases and document the analysis for the development team. In the alternative, the employer will accept a Master's degree in the above listed fields and three (3) years of experience in the above listed skills. Telecommuting and/or working from home may be permissible pursuant to company policies. QUALIFIED APPLICANTS: Please apply directly through our website by clicking on “Apply Now.” Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
    $39k-72k yearly est. 60d+ ago
  • Application Developer - Program Monitoring Support Tasks (Remote)

    Jobgether

    Remote job

    This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Application Developer - Program Monitoring Support Tasks in the United States. The Application Developer will design, develop, and maintain custom applications that support program monitoring, compliance, and reporting within large-scale healthcare or public sector programs. This role focuses on creating tools that enhance operational efficiency, improve data tracking, and facilitate oversight of program performance. You will collaborate closely with analysts, program staff, and developers to translate requirements into technical solutions, ensuring scalability, security, and usability. The position provides the opportunity to work remotely while contributing to the success of complex program monitoring initiatives. Candidates should be skilled in multiple programming languages, familiar with databases and web frameworks, and capable of supporting both development and testing activities. Accountabilities Design, develop, and maintain applications and scripts to support program monitoring, compliance, and reporting. Collaborate with business analysts, program staff, and development teams to translate monitoring requirements into functional solutions. Build and enhance dashboards, data input forms, automated workflows, and system interfaces to facilitate program oversight. Ensure applications are scalable, secure, maintainable, and compliant with technical and functional standards. Develop and maintain technical documentation, including code comments, user guides, and system design specifications. Perform unit testing and support user acceptance testing (UAT) to validate application functionality and performance. Monitor, troubleshoot, and optimize application performance, resolving issues as they arise. Support integration with data warehouses, MMIS systems, or third-party monitoring tools, as needed. Requirements Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related field. 3-5 years of experience in application development, preferably in public sector or healthcare environments. Proficiency in programming languages such as Java, C#, .NET, Python, or JavaScript. Experience with web development frameworks and tools (e.g., React, Angular, ASP.NET, or similar). Strong knowledge of databases (SQL Server, Oracle, etc.) and ability to write complex queries and stored procedures. Understanding of program monitoring concepts, performance metrics, and reporting tools. Strong problem-solving and analytical skills with the ability to communicate technical concepts clearly to non-technical users. Experience working in Agile, Scrum, or hybrid development environments. Knowledge of security, privacy, and compliance requirements in government IT projects is a plus. Benefits Competitive salary with performance incentives. Fully remote work within the United States. Medical, dental, and vision insurance with premium assistance. Paid time off (PTO) and recognized holidays. 401(k) retirement plan and health savings account options. Opportunities for professional development and skills training. Supportive corporate culture emphasizing work-life balance. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process, designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job's core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team performs an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias - focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1
    $79k-106k yearly est. Auto-Apply 60d+ ago
  • IT Product Manager Medical Imaging and PACS

    Common Spirit

    Remote job

    Job Summary and Responsibilities * This is a remote Opportunity The Product Manager leverages their technical knowledge to provide application support and implementation support of medium to highly complex projects, multi-year programs or enterprise wide assignment. The Product Manager follows defined procedures to perform support or project implementation activities. Typically works on one or more projects or a program as a Product Technical expert and sometimes provides direction where required. Essential Key Job Responsibilities * Responsible for delivering project assignments of medium to high complexity which includes application design, and configuration build. Interacts with the customer user community in a courteous and professional manner to secure business requirements; perform technical requirements translation and work with Product Engineers or Product Administrators to meet business objectives. * Develops test plans for new application functionality from an application/technical perspective. Collaborates with key stakeholders and may provide guidance on function testing. * May be pulled into Medium to high complexity issues or requests that need a technical expert for specific solution sets. And typically involved in problem management activities which includes performing diagnosis, troubleshooting and critical thinking to solve or fulfill needs of medium and high complexity; utilizing knowledge management and escalates issues when necessary. * Responsible to complete tasks and associated documentation within committed timeframes, and effectively communicate across teams and all levels of management. * Participate technical analysis discussions, deliver supporting artifacts and assist with conducting review sessions for all necessary approvals. * Develops and maintains a knowledge management solution and may lead transition to operations functions following implementation delivery. * Receives necessary information and training of applications during the implementation of new solutions, upgrades, fixes. * May lead Product Release management functions which may include developing test plans, perform test plans, facilitating with end user for end user acceptance testing and may develop application validation scripts for ongoing operations team. * Develops overall project task list for team, estimates and resource plans for small to medium scale projects. * Day to day interactions with user community and works collaborate with multiple Stakeholders both IT and non-IT as it relates to problem management and project delivery. * Provides guidance and training and problem solving assistance to other team members and operational support teams. * May lead efforts on continuous process improvement activities to ultimately improve customer satisfaction experience. * May assist in the development of service level agreements (SLAs). Monitors deviations and escalates issues to more senior team members. The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned. Job Requirements * Bachelor's degree in Computer Science, Technology, Medical, Business discipline or equivalent experience. * 4-5 years' experience working in IT as an Application Systems Analyst or Technical Analyst role * Excellent writing/documentation and communication skills * Fast learner, quality consciousness and committed to providing exceptional customer service * Knowledge of troubleshooting hardware and software * Experience working with project life cycle or project management methodologies required. * 4 or more years' experience application support, implementation or development experience with applications in a hospital or medical related industry is required. * Advanced understanding and comfort leading business and technology partners through a structured deployment and/or implementation life cycle and support model. This includes technical requirement gather, specification development and creation of design and system test plans. * Advanced understanding of technology projects and concepts as they relate to high level business objectives and ability to present those concepts to both IT And non-IT Audiences in concise and easily understandable manner is required. * Excellent presentation, technical writing and documentation skills are required. * Strong Analytical and problems solving skills required. * Ability to handle multiple tasks, set priorities, schedule and meet deadlines is required. * Proven interpersonal and relationship building skills, with the ability to manage up, down and across levels of the organization is required. * Highly self-motivated, ability to complete assignments with limited supervision and attentive to detail is required. * Operational understanding and ability to work in a complex and matrix oriented team environment * Strong command of key productivity applications: Google Workspace, Zoom, Microsoft Visio, * Operational knowledge of interfaces/EDI, APIs, and evolving technology is desired. * Ability to lead discussions with application and project team(s) to define testing scenarios and scripts in alignment with customer and system requirements is a desired skill. Where You'll Work At the heart of CommonSpirit Health's ministry are the national office departments that provide the foundational support, resources, and expertise that empower local communities to focus on what they do best-caring for patients. Our teams bring together expertise in clinical excellence, operations, finance, human resources, legal, supply chain, technology, and mission integration. Guided by our faith-based values, the national office fosters consistency, alignment, and innovation across CommonSpirit. By centralizing expertise and leveraging economies of scale, we enable each location to operate efficiently while maintaining flexibility to address unique local community needs. From advancing digital solutions to driving health equity, these departments extend the healing presence of humankindness everywhere we serve.
    $75k-102k yearly est. 60d+ ago

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