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  • Radiology Account Manager

    Advanced Telemed Services

    Remote job

    We are seeking a highly organized, client-focused Radiology Operations & Account Manager to support and grow our teleradiology services. This role is responsible for managing day-to-day radiology operations while serving as the primary point of contact for assigned client accounts. The ideal candidate is an exceptional communicator with strong customer service skills, experience managing resources, and the ability to ensure smooth workflow coordination between clinical teams, clients, and internal stakeholders. This role requires someone who thrives in a fast-paced healthcare environment, takes ownership, and consistently delivers excellent service. Person should also be comfortable with sales for inbound leads and must have a get it done attitude. Client Service / Account Management Serve as the primary contact for assigned healthcare facility accounts (hospitals, imaging centers, clinics). Build strong client relationships through responsiveness, professionalism, and proactive support. Coordinate client onboarding, training, and ongoing support for tele-radiology workflows. Conduct routine check-ins with clients to review service performance, address concerns, and identify opportunities for improvement. Manage escalations and ensure timely resolution of service issues. Track client satisfaction and ensure high retention through excellent service delivery. Track, manage and lead sales for inbound leads Radiology Operations Management Oversee daily operational workflows for radiology case intake, assignment, reporting, and delivery. Ensure proper coverage and resource allocation (radiologists, support staff, schedulers) based on volume and client requirements. Monitor operational KPIs such as turnaround time (TAT), volume trends, service-level compliance, and case backlog. Coordinate with radiologists and operations team to optimize schedules and ensure coverage for peak times and urgent cases. Identify bottlenecks and implement workflow improvements to enhance efficiency and quality. Support operational documentation, SOP creation, and continuous improvement initiatives. Resource Management Coordinate staffing resources and case distribution to meet turnaround time and service expectations. Ensure appropriate utilization of radiologists and support resources. Assist in recruitment coordination, onboarding, and training processes for operational staff and radiologists (as needed). Collaborate with leadership on scheduling strategies and operational planning. Quality & Compliance Support Support quality initiatives related to radiology reporting workflows and client service delivery. Ensure operational processes align with HIPAA and other applicable healthcare regulations. Assist with incident reporting, documentation, and corrective action plans. Qualifications Bachelor's degree preferred (Healthcare Administration, Business, or related field). 2+ years of experience in healthcare operations, radiology operations, client success, or account management. Strong customer service mindset with the ability to manage multiple client accounts. Excellent organizational skills and ability to manage competing priorities in a high-volume environment. Experience coordinating teams/resources (scheduling, dispatching, staffing, workflow management). Strong communication skills (phone, email, video conferencing) with professional presence. Proficiency in Microsoft Office / Google Workspace; experience with radiology systems a plus. Preferred Experience Experience in teleradiology, radiology operations, PACS/RIS workflows. Familiarity with radiology turnaround time management and case assignment processes. Experience working with hospitals or imaging centers. Understanding of credentialing, licensing, or clinical operations support (a plus). Core Competencies Client-first attitude / service excellence Operational problem-solving Strong follow-through and accountability Calm under pressure Resource planning and coordination Relationship management Process improvement mindset What We Offer Competitive salary + performance incentives (optional) PTO and paid holidays Growth opportunity in a fast-growing telemedicine organization Remote work Please contact Advanced Telemed Services at ***********************************
    $45k-78k yearly est. 1d ago
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  • Work From Home - Client Support Manager

    Ao Garcia Agency

    Remote job

    Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. Reasons to Apply:1. Work-Life Balance: Embrace the freedom to work from home and tailor your schedule to fit your lifestyle, ensuring you have time for what matters most to you.2. Supportive Environment: Join a nurturing community that values work-life harmony and provides the support and flexibility you need to thrive in your career.3. Mentorship & Growth: Access mentorship opportunities from experienced leaders who are dedicated to helping you succeed, empowering you to grow and excel in your role. Qualifications:• Dedication to delivering exceptional customer service experiences.• Strong communication and interpersonal skills.• Ability to lead and inspire teams to achieve outstanding results.• Desire to pursue professional growth and development while maintaining a healthy work-life balance. If you're ready to embark on a fulfilling career path that offers flexibility, growth, and support, apply now! Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership.Don't miss out on this chance to prioritize both your personal and professional aspirations. Apply today and take the next step towards a rewarding career! *All interviews will be conducted via Zoom video conferencing (Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)
    $61k-107k yearly est. Auto-Apply 4d ago
  • Care Coordinator

    I Am Boundless, Inc. 4.4company rating

    Delaware, OH

    Job Description Want to make an impact? I Am Boundless is hiring for a Care Coordinator! Boundless is a non-profit organization specializing in assisting individuals with I/DD and has been serving Ohio for over 40 years. At I Am Boundless, we're on a mission to build a world that realizes the boundless potential of all people. Join our team, which shares a common passion and purpose in empowering our community. Benefits - Why Join Boundless? Financial & Retirement 401(k) Retirement Plan with 5% Employee Matching after Six Months of Employment - Immediately 100% Vested Annual Increases Paid Time Off 5 Weeks of Paid Time Off 8 Paid Holidays Health & Wellness Medical Insurance Free Dental & Vision Insurance Flexible Spending Account (FSA) Dependent Care Account (DCA) Life Insurance & Supplemental Life Insurance Disability Insurance Professional Support Tuition Discount Opportunities with Schools like Capella University & Franklin University A Qualified Employer for the Federal Public Service Loan Forgiveness (PSLF) Paid Training & Development Opportunities Perks & Discounts Employee Assistance Program (EAP) - Counseling, Therapy, Finance, Legal Discount Programs (Ex: Pet Insurance, Movie Tickets, Theme Parks, Costco Membership, etc.) Wellbeing Resources (Up to $50 off Health Insurance Premium Monthly) What You'll Do: As a Care Coordinator, you'll play a meaningful role in assessing needs, service and resource linkage, and care coordination to support youth and families/ caregivers in the OhioRISE plan in achieving their health and outcomes goals. Care Coordinators are primarily community-based and may be able to perform some tasks from home. Care Coordinator Non-Licensed will work with individuals, parents/guardians, Boundless staff, community members, and other service and support providers via face-to-face engagement, telephone, video conferencing, and electronic communication. Day-to-day activities are varied based on the needs of the individuals and families/caregivers on the caseload. The Care Coordinator Non-Licensed serves as a primary point of contact and liaison for all the vital support providers in a youth or family's life, including scheduling meetings, tracking, exchanging documentation, following up on needs and appointments, and reporting outcomes. Minimum Qualifications: Bachelor's degree in psychology, social work, or other related field OR at least three years of experience in children's behavioral health, child welfare, developmental disabilities, juvenile justice or a related public sector human services or behavioral healthcare field, providing community-based services to children and youth, and their family or caregivers. High School and GED required Experience in one or more of the following areas of expertise: Family systems Community systems and resources Case management Child and family counseling or therapy 5. Child protection 6. Child development Current High Fidelity Wrap-Around and CANS Assessor training or the ability to complete such within 90 days of hire. Training in cultural competency or the ability to complete such within 90 days of hire. Licensure/Certification: Valid Ohio Driver's License with Ohio Bureau of Motor Vehicles - No more than 5 points on driving record. Valid car insurance. Ready to make a difference? Apply today and join a company where you can realize your Boundless potential! All candidates selected to undergo the pre-employment process will be required to complete a background check, drug screen, and health screen, as applicable for the role. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
    $37k-51k yearly est. 29d ago
  • Benefits Associate REMOTE

    Ao Globe Life

    Remote job

    Compensation: $90,000-$120,000 per year Extras: Weekly Pay | Equity Opportunity | Bonus Program | Vested Renewals Employment Type: Full-Time | Flexible Hours AO Globe Life is seeking dedicated, people-focused individuals to join our remote team as Client Support Specialists. This position is ideal for those who enjoy helping others, thrive in a structured yet flexible environment, and want to build a long-term professional career working from home. In this role, you will assist individuals and families across the United States in understanding and accessing important benefit programs designed to provide protection and peace of mind. You'll meet virtually with clients who have already expressed interest in learning more about their options-no cold calling or door-to-door outreach is required. Our organization provides comprehensive training, ongoing mentorship, and a supportive culture that ensures each team member has the tools and confidence to succeed. Whether you're starting your career or looking for a meaningful change, this opportunity allows you to combine professional growth with purpose-driven work. Responsibilities As a Remote Client Support Specialist, your primary responsibilities include: Conducting scheduled virtual consultations via Zoom with individuals and families across the U.S. Listening carefully to client needs and helping them identify benefit programs that best fit their circumstances. Providing clear explanations of available options in a professional, easy-to-understand manner. Guiding clients through the enrollment process from start to finish, ensuring they have the support they need at each step. Maintaining organized and accurate digital records of client interactions, documentation, and follow-ups. Offering continued support to clients after enrollment to ensure satisfaction and long-term relationships. Participating in ongoing professional development, including virtual team meetings, mentorship sessions, and product training. Working collaboratively with colleagues to share best practices, contribute to team goals, and promote a positive and service-oriented environment. The position requires professionalism, integrity, and the ability to manage your time effectively while working independently. You will represent AO Globe Life in a consultative, client-centered capacity, ensuring that each interaction reflects the organization's commitment to quality service and ethical practices. Qualifications To be successful in this position, candidates should demonstrate the following qualities and skills: Strong verbal communication and active listening skills. The ability to build rapport and establish trust through virtual interactions. A high degree of organization and attention to detail. Self-motivation and accountability when managing independent work. Comfort using technology, including video conferencing platforms such as Zoom, as well as email, digital forms, and client management tools. A positive, team-oriented attitude and willingness to learn. Prior experience in customer service, sales, or client relations is helpful but not required. Requirements: Must be authorized to work in the United States. Must have access to a Windows-based laptop or desktop computer with a webcam. Must have a reliable internet connection and a quiet, professional workspace. Training and Support AO Globe Life provides all new team members with structured, hands-on training and mentorship. You will receive the tools and guidance needed to become proficient in conducting virtual consultations, managing client relationships, and navigating compliance requirements. In addition to onboarding, team members participate in ongoing weekly training sessions designed to strengthen communication, presentation, and leadership skills. You'll also have access to experienced mentors who will help you progress toward personal and professional goals. We believe in growth through consistency, collaboration, and accountability. Each member of our remote team plays an important role in ensuring that clients receive the highest level of service and support. What You Can Expect As part of the AO Globe Life team, you can expect a supportive and collaborative remote work environment where your contributions matter. Our organization values professionalism, reliability, and integrity, and we take pride in helping our team members grow both personally and professionally. Team members enjoy the flexibility of managing their own schedules while maintaining accountability to client appointments and team goals. Because all consultations are conducted virtually, you'll have the freedom to work from anywhere within the United States. You'll also have the benefit of working with a company that emphasizes long-term relationships-both with clients and within the team. Many of our professionals find fulfillment in the combination of meaningful client interactions, continuous learning, and career advancement opportunities that align with their goals. AO Globe Life is a team-oriented organization that rewards initiative, dedication, and excellence. We are looking for individuals who take pride in their work, strive for high standards, and genuinely enjoy helping others. Who Thrives Here This position is well-suited for individuals who: Value service and find fulfillment in helping others. Appreciate a structured environment that still allows independence. Have strong communication skills and the ability to adapt to different client personalities. Enjoy continuous learning and professional development. Want to work remotely without sacrificing team connection or accountability. You don't need prior experience in the insurance or benefits industry-what matters most is a strong work ethic, a willingness to learn, and a genuine desire to make a difference. About AO Globe Life For more than 70 years, AO Globe Life has been a trusted provider of supplemental benefits to working-class families across the United States. Our organization partners with labor unions, credit unions, and veteran associations to deliver financial protection programs designed to help families in times of need. We pride ourselves on offering stability, ethical leadership, and meaningful career opportunities for those who want to make a difference. Our team operates entirely remotely, allowing individuals across the country to contribute to a shared mission of service and protection. AO Globe Life is built on three core values: integrity, growth, and impact. Every member of our organization plays a role in advancing these principles through their daily work and interactions with clients. How to Apply If you're ready to build a long-term career that combines flexibility, professional development, and purpose, we encourage you to apply today. This is more than just a remote position-it's an opportunity to grow, learn, and contribute to a mission that helps protect families nationwide.
    $90k-120k yearly Auto-Apply 13d ago
  • Make an Impact on Others with a Career From Home

    Global Elite Group 4.3company rating

    Remote job

    Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. Perks Include:1. Work-Life Balance: Embrace the freedom to work from home and tailor your schedule to fit your lifestyle, ensuring you have time for what matters most to you.2. Supportive Environment: Join a nurturing community that values work-life harmony and provides the support and flexibility you need to thrive in your career.3. Mentorship & Growth: Access mentorship opportunities from experienced leaders who are dedicated to helping you succeed, empowering you to grow and excel in your role. Qualifications:• Dedication to delivering exceptional customer service experiences.• Strong communication and interpersonal skills.• Ability to lead and inspire teams to achieve outstanding results.• Desire to pursue professional growth and development while maintaining a healthy work-life balance. If you're ready to embark on a fulfilling career path that offers flexibility, growth, and support, apply now! Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership. Don't miss out on this chance to prioritize both your personal and professional aspirations. Apply today and take the next step towards a rewarding career! *All interviews will be conducted via Zoom video conferencing (Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)
    $66k-97k yearly est. Auto-Apply 1d ago
  • MSL/Sr. MSL, Neurology - Alzheimer's Disease, Southern Ohio- Field based

    Eisai 4.8company rating

    Columbus, OH

    At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. Builds relationship and demonstrates the clinical outcome and benefits of company products to thought leaders, medical groups, government agencies, key opinion leaders and health systems with drug formularies, consumer-ready medical and dental products. Educates and demonstrates the benefits of key products to clinical professors, teaching-hospital faculty, residents, and students. Provides medical information to internal/external health sources such as the sales force, outside health professions, public, and government. Explores and identifies sites for clinical trial in all stages of development. Coordinates continuing education workshops, seminars, and programs for graduate physicians, pharmacists, and scientists. Responds to unsolicited inquiries to establish and/or further the knowledge and understanding of marketed products and related topics. The Medical Science Liaison (MSL or Sr. MSL) is a field-facing representative of US Medical Affairs with a primary responsibility of engaging in the exchange of scientific data and other medical and/or scientific information with KOLs/HCPs, researchers, pharmacists, and decision makers in the areas of Eisai's interest. The person in this position will demonstrate a thorough understanding of Alzheimer's disease (AD), including the needs, issues and priorities as they relate to Eisai's strategic medical plan. MSLs will be trained and certified on AD and Eisai's dementia pipeline data in order to fulfill educational gaps with KOLs/HCPs and gather medical insights to refine medical strategy and continue to close the gap on unmet educational needs for AD HCPs. MSLs also assume responsibility for special internal/external projects as they arise. The impact that a MSL will have on the organization includes the following: a) as a representative of Eisai, a MSL will communicate key information about Eisai, the company and its hhc mission; b) provide key scientific and clinical information about Eisai's products/pipeline; serve as a conduit for communication between Eisai Research and the medical community regarding ideas for future research, and c) provide corporate value through demonstrated leadership, teamwork, participation in strategic thinking, and special projects ESSENTIAL FUNCTIONS:\ Product/Therapeutic Area Support to Stakeholders · Act as the primary clinical/scientific resource to HCPs in the territory for information pertaining to disease state and Eisai's product(s) to ensure awareness and understanding. · Serve as a conduit for accurate and updated clinical, scientific and medical information between Key Opinion Leaders (KOLs)/investigators and the company's Medical Affairs and development groups. · Establish, foster, cultivate and maintain peer relationships with KOLs in AD and dementia in which Eisai has current and future interests. · Present clinical and scientific data on Eisai's products and relevant therapeutic areas, as requested. · Support assigned professional congresses in accordance with MSL plan. Be prepared to lead congress coverage efforts, including coordination of all MSL activities. · Identify and report key scientific, clinical and research insights from KOLs to Medical Affairs. Training/Education Resource · Maintain and demonstrate thorough and up-to-date knowledge of disease state, study methodology, clinical information, and product data · Demonstrate full knowledge of and ability to execute on approved medical platforms/strategies and MSL initiatives · Serve as technical/scientific subject matter resource to Eisai cross functional partners · Teach, coach and mentor new or less experienced MSLs; assist with supervision/performance evaluation; assume responsibility for special projects. Provide valuable contributions to the organization including leadership and strategic planning. · Ability to lead and motivate team members without a direct reporting relationship Research Support · Facilitate review and follow up of submitted Investigator-Initiated Studies (IISs) and assist with Eisai sponsored trials. · The MSL may also be involved with providing recommendations for site selection and scientific expertise to Investigators involved in company sponsored studies. REQUIREMENTS: Educational Requirements: Advanced terminal D degree in medical or health sciences (e.g MD/DO, PhD, PharmD) Experience: · 2-3 years MSL experience in neurology or complex disease states; prior dementia or AD research experience strongly preferred, 3 yrs+ required for Sr MSL title · Established relationships with KOLs in neurology, and knowledge of institutions focused on AD preferred · 3-5 years industry/ clinical research/ related experience in a scientific or clinical setting. · Strong broad-based scientific and pharmaceutical knowledge · Clinical trial development and drug launch experience is strongly preferred · Knowledge of treatment guidelines, clinical research processes, FDA regulations, pharma regulations/compliant practices, and OIG guidelines are required. · Knowledge and experience within AD and ability to communicate with confidence and accuracy across multiple dementia disease states. Other Skills and Abilities: · Interested and skilled in communicating complex data sets and the ability to be seen as a scientific peer while educating top KOLs. · Committed to the concept of team and working within the framework of the Medical Affairs · Strong overall written and verbal communication skills. Keen understanding of your audience and ability to tailor information appropriately. · Highly skilled in the art of strategic conversation along with a demonstrated ability to assess issues, as they arise and adapt appropriately. · Demonstrated ability to anticipate, organize, plan and handle multiple priorities, while adapting to the needs of the company and KOLs. · Has an ability to work independently and not require close supervision while adhering to compliance/regulatory policies. · Interest in leading and participating in projects while effectively balancing field work. · Demonstrated ability to proactively identify opportunities/challenges, willingness to communicate these challenges to leadership while working together to overcome them. · Seamlessly adapts to field situations and effectively problem solves within your territory · Experience working in matrix environment including cross-functional commercial partners, with an understanding of the pharmaceutical corporate environment and appreciation for Commercial Operations, including Marketing and Sales strategies · Sound computer/technology skills including applications for word processing, producing slide materials, working with spreadsheets, and video conferencing · Possesses and maintains a valid driver's license and clean driving record. · Capable of engaging in frequent business travel (approximately 60% of time), including air travel, ability to travel overnight and occasionally on weekends. · This is a field-based position. The employee is required to set up a home-based office within their defined territory. Salary range for MSL is $144,300.00 - $189,400 USD Annual Salary range for Sr. MSL is $160,100.00 - $210,100 USD Annual #LI-MI1 As a condition of employment and an essential function of this field-based position, applicants must be able to engage in person with HCPs and other third parties at their offices, institutions and other appropriate locations on a regular basis. In order to gain in-person access, applicants selected for the position may be required to complete third parties' credentialing and/or entry requirements, which often include an attestation to and/or providing proof of having received certain vaccinations. To the extent you are unable to meet certain requirements for qualifying medical (including pregnancy-related) or religious reasons, applicants must request a reasonable accommodation by contacting the Human Resources Department.Skills:Communication & Cross-functional Influence, Critical Thinking & Agility, Healthcare Environment Dynamics, KOL/ HCP Engagement, Medical Data and Insights, Mentoring, Resource Planning & Management, Territory Management (MSL) Eisai Salary Transparency Language: The annual base salary range for the MSL/Sr. MSL, Neurology - Alzheimer's Disease, Southern Ohio- Field based is from :$160,100-$210,100Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan & Eisai Inc. Long Term Incentive Plan. Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills. Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit ********************************************************** Certain other benefits may be available for this position, please discuss any questions with your recruiter. Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans. Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information: Right To Work E-Verify Participation
    $160.1k-210.1k yearly Auto-Apply 9d ago
  • Senior Leadership Executive Assistant

    Economic and Community Development Institute 3.8company rating

    Columbus, OH

    Senior Leadership Executive Assistant Division/ Department: Administration Reports To: President and CEO Hours: Varies - based on Supervisor's approval Employment Status: X F.T. FLSA Status: X Non-Exempt P.T. Exempt ECDI is a nonprofit organization, dedicated to serving underserved and underbanked small business owners. Our goal is to assure that every entrepreneur - regardless of where they came from, where they live, their gender or their race - has access to funding and the business mentoring services they need to succeed. We're based in Columbus, with offices in Cleveland, Cincinnati, Akron, Portsmouth, Toledo, and Dayton. For small business clients in Ohio, Kentucky and Indiana, we serve a one-stop resource center. Our Recruiting Process: 20-minute call with recruiter 60-minute video call with panel interview 60-minute on site interview with hiring manager Job offer ECDI is looking for a Senior Leadership Executive Assistant for our Columbus Headquarters The Senior Leadership Executive Assistant reports to the President and supports the offices of the CEO, President, and other C-Suite roles. This position will anticipate the needs of leadership members and help them stay focused on their projects by resolving operational and administrative issues before they arise. The Senior Leadership Executive Assistant will handle a wide range of administrative, organizational, and executive support related responsibilities. They will use discretion, judgment, and knowledge of the organization when dealing with all people related to ECDI. This position sometimes requires forty or more (40+) hours a week and should be available to work extended hours during busy times. This position is a 100% onsite role. The starting annual salary range for this position is $64,000-$75,000. Candidates for this position must be located in the Central Ohio Area. Responsibilities: Scheduling / Coordination Provide day-to-day support for the CEO and President including calendar management and arranging logistics for program travel and meetings, requiring interaction with both internal and external leaders and others to coordinator a variety of complex meetings and events. Maintain calendars and ensure all appointments are up to date. Manage multiple projects with various deadlines; ensure deadlines are met. Assist with event logistical planning and coordination. Follow up with correspondences after external meetings (e.g. thank you notes, meeting notes). Attend and take notes during internal and external meetings and provided to executive team within 48 business hours. Communications: Ensure smooth coordination and communication between management and employees who may be working remotely. Assist with communications, marketing materials, and other information for internal and external audiences related to program activities and fundraising (e.g. calling and setting up connections). Interact with different stakeholders inside and outside the organization via phone, conference calls, and email to gather data and address requests and questions. Provide excellent customer service by addressing inquiries and assisting clients in a professional manner. Maintain confidential information and communication. Prepare written responses to routine enquiries. Administration Support Needs: Provide administrative support, as needed, for other ECDI employees (e.g. scanning documents, mailings, printing documents). Perform Quarterly Board Meeting management, including maintenance of board documentation, preparation of agendas, preparing and distribution of Board Meeting materials, and taking of minutes. Prepare and modify documents including correspondence, legal documents, reports, drafts, memos, and emails. Collect, review, and analyze complex and confidential information; create reports, charts, budgets, and other presentation materials. Develop and maintain an executive task list for Advancement, Marketing, and Development in line with ECDI strategic goals Summarize, prioritize, and research information into a concise and usable format for review. Help leadership team members with various life management tasks, as needed. Obtain and distribute reports to the executive leadership team as needed. Other Responsibilities: Maintain accurate files, documents, and profiles for necessary paper files and in appropriate tracking systems. Maintain a thorough working knowledge of and adhere to all ECDI policies and procedures. Participate in meetings and provide feedback for improvements. Perform other related activities, as required, to ensure department and organizational success. Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skills, and/or abilities required. Knowledge, Skills and Abilities Ability to maintain confidentiality. Comprehensive knowledge of standard office practices, procedures, equipment, and techniques. Computer skills: High level of proficiency in the use of Microsoft Office programs, especially MS Word, MS Excel and MS PowerPoint. Familiarity with CRM software and/or Salesforce, a plus. Experience using meeting technology including audio visual equipment, industry software and web and video conferencing. Education and/or Experience Five or more (5+) years of progressively responsible administrative/office management experience. Experience working in a fast-paced environment required. Experience working in a service-oriented role required. Has a broad knowledge and understanding of how a company operates. Associate's degree in business, finance, or a related field preferred. Special Requirements: Occasional after-hours work and travel required. Other: This position is a 100% onsite role. Must have access to transportation in order to travel to and from the office and to meet with clients. Typically, the employee must be able to remain in a stationary position 50% or more of the time. The person in this position will occasionally move about inside the office to access file cabinets, office machinery, etc., and operate a computer and other office productivity machinery such as a copy machine and computer printer. Positions self to move items up to 15 pounds, such as printer paper boxes across the office as needed. Requests for reasonable accommodations will be considered. Must be able to avoid risks found in the typical office setting, which is adequately lighted, heated, and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc. Requests for reasonable accommodations will be considered. Benefits ECDI offers a holistic benefits package that reflects how much we value our employees. Benefits include: Healthcare (including qualified dependents) Health Reimbursement Arrangement (HRA) Dental Coverage Vision Coverage Pet Benefits Life Insurance, STD, LTD 401(k) Plan Educational assistance program A generous time off package Take your Birthday off - Its paid! Hybrid Environment (during business hours) ECDI is a Public Service Loan Forgiveness (PSLF) qualified employer. #LI-Onsite
    $64k-75k yearly 60d+ ago
  • WFH - Customer Service Manager

    Spade Recruiting

    Remote job

    We are currently expanding our remote support team and are seeking motivated individuals who enjoy working with people and providing helpful, professional service. This role focuses on assisting members who have requested information, scheduling appointments, and guiding them through a simple online process in a virtual environment. This is a structured, work-from-home position with full training provided. No prior industry experience is required. What You'll Be Doing Communicate with members who have requested benefit information Make and receive phone calls in a professional manner Schedule and confirm virtual appointments Conduct short online presentations using provided tools Assist with digital applications and required forms Perform basic data entry and maintain accurate records Follow quality standards and internal procedures Participate in training and professional development programs What We Provide Weekly pay with performance-based bonuses Fully remote, work-from-home position Flexible scheduling options Clear long-term career advancement opportunities Residual income potential Comprehensive health benefits One-on-one onboarding and hands-on training Ongoing mentorship and team support Eligibility for annual incentive and travel programs Minimum Qualifications Strong verbal communication skills Basic computer skills (email, data entry, virtual meetings) Reliable time management and organizational abilities Must be at least 18 years of age High school diploma required (post-secondary education is an asset) Customer service or retail experience is helpful but not required Interview Process In the interest of community wellness and accessibility, all interviews are conducted via secure video conferencing.
    $52k-99k yearly est. Auto-Apply 25d ago
  • DTC Medical Device Sales Representative- Inside Sales

    Kandu 3.6company rating

    Remote job

    In April 2025, Kandu Health and Neurolutions merged to form Kandu Inc. to pioneer an integrated approach to stroke recovery, combining FDA-cleared brain-computer interface technology with personalized telehealth services. The company's IpsiHand device is durable medical equipment that enables chronic stroke survivors to regain upper extremity function in daily home use. Combining this advanced technology with the support of expert clinicians offers a comprehensive path to recovery- helping survivors improve mobility, independence, and quality of life. Kandu extends recovery beyond the hospital through principal illness navigation, providing one-on-one education, care coordination, and advocacy; grounded in clinical evidence and informed by the lived experiences of patients and their families. We are seeking Medical Device Sales Representatives to join our growing Neurolutions direct-to-consumer inside sales team. In this role you'll help us promote and sell our cutting-edge Neurolutions IpsiHand device. We're building a best-in-class experience and are looking for enthusiastic salespeople who are passionate about selling an amazing and life changing product. You will be an important part of a hard-working and winning team. NOTE: In this role, you will be working with stroke survivors and their caregivers directly. The focus of this position is DTC sales rather than selling into offices and health networks. Are you open to learning? Do you have a winning attitude? Are you hungry for success? Up for a challenge? If so, this role is for you. This is a base pay plus commission role, with no cap. In this role, you will be managing your own pipeline and have the ability to maximize your opportunity by managing your day-to-day responsibilities. Additionally, this role is a work-from-home and remote position. What You'll Do Sell our breakthrough product in a rapidly growing, high-energy, and close-knit environment Work directly with the end user of the system and assist in every step in the process of acquiring an IpsiHand Manage your pipeline of leads from initial consultation to close You'll have full ownership over achieving daily, weekly, and monthly goals Own everything from scheduling virtual meetings with prospective customers, to running product consultations, to closing the sale You'll be on the front line and empowered to help our team learn to think in new ways about the customer experience and journey Track customer progress through each stage of the funnel Help develop new processes in a startup environment that helps drive efficiency and productivity Collaborate with other sales team members to share best practices and achieve team sales targets Keep up-to-date with the latest industry trends and competitors' activities to ensure that our sales strategies remain competitive What You'll Need Bachelor's degree in Business Administration, Marketing, or related field 2-3 years of sales experience or equivalent, preferably in medical device sales or healthcare sales Sales-focused and customer-centric: passionate about helping customers achieve outcomes and driving revenue for the business Self-motivated, driven to succeed, and competitive Strong verbal and written communication skills Fast learner, team player, with the ability to adapt to change quickly The ability to stay on schedule and follow daily cadences Experience with video conferencing and Salesforce is a plus Experience with rehabilitation and stroke a plus Knowledge of the healthcare industry and medical terminology If you are a highly motivated and results-driven sales professional with a passion for healthcare and innovation, we encourage you to apply for this exciting opportunity. What we offer Competitive Compensation $70,000 + Commission (target OTE $105,000) Insurance (Medical/Dental/Vision) 401(k) with company Unlimited PTO & Holidays Life Insurance, LTD and STD Please note that the salary information is a general guidance only. Kandu Health, Inc. considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills and internal parity, as well as location, market and business considerations when extending an offer. Kandu Health is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $70k-105k yearly Auto-Apply 60d+ ago
  • EndPoint Support Technician II

    Cencora, Inc.

    Lockbourne, OH

    Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Position Summary: Individuals within the Endpoint Support role are primarily responsible for operational support of endpoint devices used within the organization. In order to provide optimum services and solutions, these individuals partner with end user device engineers to understand user needs, resolve problems, and implement/support approved technical solutions. These individuals provide initial setups and support of endpoint devices. They troubleshoot IT-related problems and provide input/recommendations to endpoint hardware and software technologies. Endpoint Support staff members support all policies, procedures, and standards for delivery and implementation. They may also perform a wide host of general management and administrative responsibilities. The Endpoint Support Technician-II role in our Distribution Centers is vital for maintaining and enhancing operational efficiency. Providing local and dedicated support for device management and timely upgrades, this position minimizes downtime and prevents operational disruptions by being able to quickly resolve IT-related issues, which helps maintain smooth workflows and timely order processing for our Distribution Centers. Local support ensures Cencora's team members receive immediate assistance with technical difficulties enhancing overall productivity and service quality. Duties & Responsibilities: Work Complexity: * Provides complex maintenance and support for endpoint devices. * Works on multiple projects/work initiatives/tasks concurrently as team member, sometimes as a technical lead. Business/Technical Requirements: * Works with end user device engineers and customers (internal, external, and vendors) to understand user's Endpoint Support requirements. * Provides feedback regarding requirements and provides recommendations. Project/Task Planning: * Participates or may lead short-term Endpoint Support project/task planning efforts with team members, customers and other IT groups. * Provides input to cost/time estimates. * Documents discussion and agreements. Deployment: * Coordinates the deployment of new or upgraded images, software and hardware for multiple endpoints. * Plans and schedules the installation and deployment projects. * Participates in deployment of new or upgrade information technology and infrastructure projects, including assisting co-workers and vendor partners. * Installs and performs repairs to hardware, software, and peripheral equipment, following design or installation specifications. * Submits or updates configuration items within management tools. * Develops and documents procedures for performing configuration changes, updates and upgrades. Testing: * May participate in the unit testing for new deployments or new components and remediates problems. * Provides feedback or remediation approaches on new software performance and testing. Technical Support: * Performs Level 2 and 3 issue assessment and resolution of problems, working with manufacturers/vendors as needed. * Researches, analyzes and recommends the implementation of software or hardware changes to rectify any problems. * Creates temporary solutions until permanent solutions can be implemented. * Coordinates the resolution of escalated application, hardware and software problems. * Ensures that all technical resources are available for meetings that include video conferencing. * Documents and reviews solutions to common problems and responses for frequently asked questions. Business Continuity & Disaster Recovery: * Implements contingency plans including reliable backup and restore procedures, as needed. Research/Evaluation: * May participate in R&D POC efforts. * May provide recommendations per customer feedback. Policies, Procedures, and Standards: * Adheres to policies, procedures and standards. * Makes suggestions for policies and procedures and standards for Endpoint operational processes. Inventory/Asset Management: * Supports IT inventory/asset management processes. Training: * May provide on-the-spot training to end users. * Identifies end-user training needs. * Participate in the development of training materials, as needed. Coaching/Mentoring: * Provides coaching and guidance to team members. Education and Experience Requirements: * Bachelor's Degree in Computer Science, certifications or equivalent work experience. * Typically has 3-5 years in functional position or related work experience, education or training. Adaptability: Intermediate (I): Handles multiple projects and duties simultaneously, prioritizing as needed. Devises flexible approaches that are easily adopted by all levels and types of people. Works creatively to respond to a specific situation. Quickly resolves new challenges in a changing environment. Interprets the spirit of a policy to meet business goals and client needs. Respects and responds sensitively to others' reluctance to change. Fosters flexibility through cross-training and developmental work assignments. Communications for Results: Intermediate (I): Conducts discussions with and writes memoranda to all levels of colleagues and peer groups in ways that support troubleshooting and problem solving. Seeks and shares relevant information, opinions, and judgments. Handles conflict empathetically. Explains the context of inter-related situations, asks probing questions, and solicits multiple sources of advice prior to taking action. Customer Service Orientation: Basic (B): Asks questions and conducts investigations in response to clients' requests for assistance on day-to-day needs. Responds promptly and courteously. Updates clients on progress. Instructs clients on products and services and how to apply them to their business processes. Escalates to appropriate parties as needed. Makes customers and their needs a primary focus of one's actions. Information Seeking: Basic (B): Seeks information on both formal and informal processes. Uses appropriate tools, techniques and sources to gather, update and monitor information. Checks for accuracy of interpretation. Seeks out the appropriate people for guidance when needed depending on the type of issue. Problem Solving: Basic (B): Investigates defined issues with uncertain but limited cause. Solicits input in gathering data that help identify and differentiate the symptoms and root causes of defined problems. Suggests alternative approaches that meet the needs of the organization, the situation, and those involved. Escalates issues with suggestions for further investigation and options for consideration. Teamwork: Intermediate (I): Actively solicits ideas and opinions from others to quickly accomplish specific objectives targeted at defined business outcomes. Openly encourages other team members to voice their ideas and concerns. Shows respect for differences and diversity, and disagrees without personalizing issues. Utilizes strengths of team members to achieve optimal performance. Thoroughness: Intermediate (I): Demonstrates operational agility. Uses organizational systems that result in multiple critical activities to be identified and completed on time. Renegotiates priorities as necessary. Puts systems in place and uses them to monitor and detect errors and problems. Tests and inspects outputs, and applies quality checks prior to work submission. What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit ************************************** Full time Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Affiliated Companies Affiliated Companies: AmerisourceBergen Services Corporation
    $36k-61k yearly est. Auto-Apply 12d ago
  • Digital Marketing Data Analyst - REMOTE

    Quorum Federal Credit Union 4.3company rating

    Remote job

    Who is Quorum At Quorum Federal Credit Union, we are a cutting-edge credit union that operates as a technology company, delivering innovative financial solutions to our members. As a remote organization, we thrive on collaboration and recognize outstanding performance. We are the ideal workplace for self-motivated individuals who are committed to organizational success and eager to join a dynamic team of professionals. We stand out as a best-in-class employer, offering a unique and supportive work environment that fosters personal and professional growth. Our culture is built on valuing teamwork, recognizing achievements, and providing the tools and resources needed to excel. If you are looking for a place where you can make a meaningful impact, enjoy a flexible and fulfilling work experience, and be part of a forward-thinking team, Quorum Federal Credit Union is the perfect fit for you. Summary We strive for innovation and new ways to solve complex problems to deliver on our promise in creating Banking That's Good. For You. As a Digital Marketing & Data Analyst, you will analyze marketing, consumer, and financial data while leveraging your technical expertise to configure platforms such as GA4, HubSpot, and Power BI-designing dashboards, implementing event tracking, and developing automated reporting frameworks from the ground up. In this role, you will transform complex data into clear, actionable insights that power marketing campaigns, consumer engagement strategies, and financial performance. You will work across multiple data sources (web, social, ad platforms, email, CRM, personalization engine tools, and internal databases), aggregate and analyze them, and deliver reporting and analysis. The ideal candidate excels at building data models, developing dashboards, and providing data-driven recommendations to optimize marketing performance. Proficiency in digital analytics platforms (GA4, HubSpot, Clarity) and business intelligence tools (Power BI, Looker Studio) is essential. Success in this position requires a balance of technical expertise, strategic thinking, and strong communication skills. A forward-looking aptitude for AI and emerging technology to advance reporting, forecasting, and decision-making is essential. The Digital Marketing & Data Analyst reports to the Marketing Director and works closely with the Business Intelligence team. Key Responsibilities Data Analysis & Reporting Collect, aggregate, and normalize data from multiple sources (marketing platforms, CRM, financial systems, third-party tools). Build unified views of marketing, consumer, and financial data to surface patterns, correlations, and opportunities. Develop and maintain dashboards in Power BI, Google Analytics (GA4), and HubSpot that deliver real-time and cross-functional insights. Automate recurring reports and ensure data quality, consistency, and integrity across platforms. Assess campaign performance, monitor and evaluate key performance indicators (KPIs), identify trends, and recommend optimization strategies. Create and present detailed reports and dashboards to stakeholders, highlighting key findings and recommendations. Mentor and guide junior analysts within the team. Strategic Insight & Collaboration Translate complex data into clear business insights and storytelling for both technical and non-technical stakeholders. Partner with marketing, product, and finance teams to align on KPIs and reporting needs. Contribute to strategic projects by providing customer insights, behavioral analysis (related to CX), scenario modeling, and benchmarking. Platform Configuration & Optimization Set up and maintain GA4 events, conversions, audiences, and tracking to ensure accuracy in performance measurement. Configure HubSpot dashboards, workflows, and attribution reporting for marketing automation and campaign analysis. Work with the BI team to design and implement Power BI data models and visualizations that integrate cross-functional datasets. Collaborate with BI, marketing, and finance teams to ensure data integrity and seamless integration across platforms. Essential Skills, Knowledge and Requirements Bachelor's degree in Marketing, Data Analytics, Data Science, Statistics, or a related field. 5+ years of experience in customer data analytics, marketing analytics, or in a similar role. Strong proficiency in data analysis and visualization tools and software, specifically GA4 (e.g., SQL, Excel, GA4, Power BI, Hubspot Reporting, Azure, etc.) Demonstrated experience analyzing marketing, consumer, and financial datasets. Strong communication skills with ability to translate data into actionable recommendations. Ability to document data requirements for both development and non-technical consumption. Knowledge of digital marketing channels and tactics. Preferred Experience with Power BI or data visualization tools (Tableau, Looker). Knowledge of financial services or banking industry data metrics. Familiarity with data governance, attribution modeling, and privacy compliance (GDPR, CCPA). Experience with GA4 event tagging via Google Tag Manager. Environmental / Physical / Mental Requirements Stable internet connection with speeds high enough for video conferencing and screen sharing Smartphone with current iOS/Android OS Prolonged periods sitting at a workstation and working on a computer Ability to communicate with coworkers and customers via email, chat, teleconference, and/or phone Compliance/legal requirements Quorum is an Equal Employment Opportunity employer. Qualified applicants will be considered for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, marital status, protected veteran status, or disability status.  Quorum will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Reasonable accommodations are available upon request for applicants and/or employees with qualifying disabilities throughout the application and employment process. Qualified Applicants with arrest or conviction records will be considered for employment in accordance with all applicable federal, state, city and local laws, rules, and regulations. This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The company reserves the sole right and discretion to make changes to this job description. Each employee is required to uphold the Credit Union's compliance with all policies, procedures, and required regulations including the Bank Secrecy Act and our Anti-Money Laundering policy. This document does not create an employment contract, implied or otherwise, other than an "at-will" relationship. **PLEASE NOTE** We are not able to consider candidates for this role who reside in Montana, Nebraska, Rhode Island, or Puerto Rico Quorum's opportunities are based in the US and US work authorization is required. We are not able to support current or future sponsorship. Salary Range: $88,000 - $98,000 per year. Individual salary will vary based on skills and experience. Discretionary incentive compensation may be available based on company and individual performance. Benefits: Medical, Vision, Dental, Retirement Benefits, and Paid Time Off (PTO) #LI-Remote
    $88k-98k yearly 52d ago
  • Care Coordinator (Remote US)

    Maximus Health 4.3company rating

    Remote job

    is Remote (US/Canada) No agencies please Maximus (****************************** is a mission-driven consumer performance medicine telehealth company that provides men and women with content, community, and clinical support to optimize their health, wellness, and hormones. Maximus has achieved profitability, 8-figure ARR, and is doubling year over year - with a strong cash position. We have raised $15M from top Silicon Valley VCs such as Founders Fund and 8VC as well as leading angel investors/operators from companies like Bulletproof, Tinder, Coinbase, Daily Stoic, & Shopify. Position Summary In this role as a Care Coordinator supporting Maximus patients, you will be instrumental in delivering a seamless care experience. Your primary responsibilities include managing provider video conferencing schedules, coordinating with lab and pharmacy partners, and overseeing patient messaging queues. You will also serve as a key contributor to our patient concierge experience. The ideal candidate is driven by a passion for lifestyle, wellness, and fitness, constantly seeks innovative approaches to their work, and is eager to shape the overall patient journey. Key Responsibilities Video Conferencing & Scheduling Coordinate and maintain provider schedules for video consultations, ensuring efficient appointment booking and minimizing scheduling conflicts. Monitor upcoming telehealth appointments, confirm patient/provider availability, and troubleshoot any technical issues that may arise. Lab & Pharmacy Coordination Liaise with laboratory partners to manage test orders, track results, and ensure timely communication of lab outcomes to providers and patients. Collaborate with pharmacy partners to facilitate prescription orders, refills, and medication-related inquiries. Messaging Queue Management Oversee and triage patient messages in digital platforms, ensuring inquiries are addressed promptly and directed to the appropriate clinical team member. Escalate urgent or complex issues to the appropriate care team members, keeping patients informed of next steps. Patient Communication & Support Provide friendly and empathetic support to patients, answering questions related to appointments, lab tests, prescriptions, and follow-ups. Educate patients on the use of telehealth platforms, including troubleshooting basic technical issues and sharing best practices for virtual visits. Digital Healthcare Administration Maintain accurate and up-to-date electronic health records (EHR), ensuring data integrity and confidentiality. Identify opportunities to streamline workflows and enhance patient experiences, bringing recommendations to leadership. Quality Assurance & Compliance Ensure compliance with all relevant healthcare regulations and company policies, including HIPAA and data privacy laws. Participate in team meetings to review patient feedback, address operational challenges, and discuss quality improvement initiatives. Qualifications Experience: 1-3 years of experience in a care coordinator, healthcare administration, or telehealth support role. Education: Associate's or Bachelor's degree in Healthcare Administration, Public Health, or a related field preferred. Technical Skills: Familiarity with EHR systems, telehealth platforms, scheduling software, and basic troubleshooting of common technical issues. Communication Skills: Excellent verbal and written communication skills to effectively coordinate with patients, providers, and partners. Organizational Skills: Strong attention to detail and ability to manage multiple tasks efficiently in a fast-paced, digital environment. Interpersonal Skills: Empathetic, patient-focused approach with a commitment to delivering high-quality care and exceptional patient experiences. Compliance Knowledge: Understanding of healthcare regulations, especially HIPAA and data privacy guidelines. What We Offer (Benefits): Full Suite: Medical, Dental, Vision, Life Insurance Flexible vacation/time-off policies Fully remote work environment Maximus is an equal opportunity employer, which not only includes standard protected categories, but the additional freedom from discrimination against your free speech and beliefs, as long as they are aligned with company values. We celebrate intellectual diversity. Note: We utilize AI note-taking technology during our interview sessions to ensure we capture all answers and details accurately. Candidates are also encouraged to use AI note-takers for their own records if they wish.
    $34k-47k yearly est. Auto-Apply 22d ago
  • Field Admin Support

    Venergy Group

    Remote job

    This position provides administrative support to accounting, procurement, IT, project administration and project management in a field setting or outside the corporate office. The Field Admin Support provides administrative support to complete projects. This position is a respected member of the team and participates during all phases of the project life cycle. Under the direction of project administration and/ or management, the Field Admin Support is responsible for facilitating, reporting and analyzing projects and all relevant documents. This position will also require to learn how to coordinate, plan, and eventually lead computer related activities in our organization. At times, the Field Admin Support may be called upon to assist in field support tasks related documentation and administrative such as receiving deliveries, picking up materials from a vendor, load & unload materials, and other related tasks as needed. Being able to adapt to new technology and adopting digital mediums that further enhances our operations is a quality needed for this position. Supervisory Responsibilities: * None. Duties & Responsibilities: * Coordinates and gathers contract documents with Project Managers and administrative staff. * Sets up and maintains neat, orderly, complete documents and project contracts. * Sets up projects within accounting. * Helps move projects towards completion by performing project and office administration tasks. * Maintains accurate records of all information related to projects for documentation, clarification, and presentation. * Assists in monitoring and tracking project progress, scheduling, and project. * Provides support with miscellaneous data. * Performs general administrative duties to the Office Administration. * Coordinates with others using video conferencing applications such MS Teams and Zoom. * Performs other related duties as assigned. Required Skills & Abilities: * Excellent client-facing and internal communication skills. * Excellent verbal and written communication skills. * Solid organizational and time management skills, including attention to detail. * Must be able to work independently, as well as in groups. * Has ability to work and function in a changing and often stressful environment. * Understanding of basic office and computer fundamentals. * Coordinating and assist in support of technical writing and proposals. * Successful at building relationships and establishing a connection with team members. * Understanding of Foundation, Procore, and Arcoro Software preferred. * Proficient with Microsoft Office Suite or related software. Education & Experience: * Associate's degree or equivalent from a two-year College or technical school or equivalent combination of education and experience preferred. * Prior experience with Certified Payroll preferred. * Prior military experience preferred. Physical Requirements: * Prolonged periods of sitting at a desk and working on a computer. * Must be able to lift up to 15 pounds at times. Work Environment: * This job operates in a professional office environment. * This is an onsite position, but remote work may be authorized. * Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified, to perform the primary functions. Benefits: * Health Insurance, paid in part by the Company. * Supplemental Insurance is available. * Dental and Vision Insurance is available. * Long-Term Disability (LTD) Insurance paid by the Company. * Employee Assistance Program from Guidance Resources for emotional support, work and lifestyle support, and financial resources and legal guidance. * Company 401(k) plan, with competitive company match. * 5 paid holidays a year with 2 floating holidays. * Continuing education and tuition assistance programs to assist in furthering your career with Venergy Group. * Competitive PTO and Sick time. * Year-end bonus eligibility based on annual performance reviews. * Pet Insurance through Nationwide Pet Insurance. SELECT INPUT METHOD: If a candidate uploads or copies/pastes their resume, there may be instances where the page will freeze or not continue. In this instance, do not attach a resume that is a screenshot or image pasted file. It can produce errors. The following files are permitted. * .DOC * .DOCX * .RTF * .TXT * .HTML * .PDF (Text files only - no images) Equal Opportunity Employer, including disabled and veterans. If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, click HERE View Company Information To see other positions, click here.
    $39k-63k yearly est. 3d ago
  • Manager, Infusion Support Operations

    Crispr Therapeutics 4.6company rating

    Remote job

    Since its inception over a decade ago, CRISPR Therapeutics has transformed from a research-stage company advancing programs in the field of gene editing, to a company with a diverse portfolio of product candidates across a broad range of disease areas including hemoglobinopathies, oncology, regenerative medicine, cardiovascular and rare diseases. The Nobel Prize-winning CRISPR science has revolutionized biomedical research and represents a powerful, clinically validated approach with the potential to create a new class of potentially transformative medicines. To accelerate and expand its efforts, CRISPR Therapeutics has established strategic partnerships with leading companies including Vertex Pharmaceuticals. CRISPR Therapeutics AG is headquartered in Zug, Switzerland, with its wholly-owned U.S. subsidiary, CRISPR Therapeutics, Inc., and R&D operations based in Boston, Massachusetts and San Francisco, California. Position Summary Reporting to the Vice President, AID Program Leader and Head of Translational Medicine, the Manager, Infusion Support Operations will be responsible for providing technical and clinical support both internally and externally during clinical trials and other infusion related activities. This role will work on cross-functional study teams for the execution of clinical trial activities, data interpretation, and communication across all company activities as needed. This individual will interface directly with other functions including Clinical Operations, Technical Operations, Quality, Regulatory Affairs. The Manager, Infusion Support Operations will not work in a clinical care role providing direct patient care. The Manager, Infusion Support Operations will be available to provide training, support, and education to various members of the clinical trial site team including but not limited to the stem cell laboratory personnel, the cell therapy transplant team, and clinical research team on CRISPR drug product handling, storage, administration, and monitoring. Responsibilities Participate in the design and implementation of successful infusion protocols, cross functional SOPs, and scientific training material to support clinical trials. Develop infusion and protocol training materials to support internal and external activities Collaborate with internal stakeholders (clinical operations, data management, statistics, safety, regulatory affairs, etc.) to ensure successful translation of the clinical protocol into operational deliverables, and participate in the design and development of shared process improvement programs Collaborate with analytical laboratory personnel to assist with drug product thaw and infusion process testing Train clinical sites on receipt, storage, thaw, and infusion procedures related to CRISPR Therapeutics drug products and collaborate with clinical infusion sites to ensure subject safety, adherence to GCP, GxP, GDP and compliance with study protocol Assess and document the effectiveness of education provided to clinical sites, including the activation of new sites to the clinical trial Participate in study site selection by evaluating a site's ability to comply with CRISPR Therapeutics requirements for receipt, storage, thaw, and infusion procedures Provide continuous on-site or remote support for all drug product programs which includes working outside of normal business hours, (i.e. nights, weekends and holidays) Work with cross-functional team to identify opportunities to improve processes and products, including apheresis, as needed by GMP manufacturing; this may include updates to vendor procedures or processes and supporting change documentation by CRISPR Minimum Qualifications Advanced degree in a scientific discipline such as: RN and 5-7+ years' clinical experience, preferably in hospital inpatient or pharmacy setting Pharm D or PhD 1-3+ years' clinical experience, preferably in hospital inpatient or pharmacy setting Excellent oral and written communication skills Experience working with MS PowerPoint, MS Word, MS Excel, Teams and SharePoint as well as Zoom video conferencing Ability to work collaboratively in a fast-paced, team-based matrix environment A thorough understanding of ICH, GCP, GDP and relevant regulatory requirements Strong analytical and strategic thinking skills, experience with interacting with medical monitors, development operations (preclinical, clinical operations, regulatory affairs, Quality Assurance) and clinical investigators. Preferred Qualifications Experience with infusion procedures Experience with clinical education Competencies Collaborative - Openness, One Team Undaunted - Fearless, Can-do attitude Results Orientation - Delivering progress toward our mission, Sense of urgency in solving problems Entrepreneurial Spirit - Proactive, Ownership mindset CRISPR Therapeutics believes in fostering a dynamic workplace that balances remote work flexibility with the benefits of in-person interactions. Our employees work at least three days on-site, creating a collaborative work environment, where we cultivate mentorship opportunities, increase cross-functional communication and offer opportunities for our employees to connect. Certain lab based and manufacturing positions are located fully on-site. Base pay range of $118,000 to $130,000+ bonus, equity and benefits The range provided is CRISPR Therapeutics' reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as experience, training, skills, and abilities. CRISPR Therapeutics, Inc. is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law. To view our Privacy Statement, please click the following link: ***********************************************
    $59k-89k yearly est. Auto-Apply 16d ago
  • Clinical Informatics Analyst

    Genedx

    Remote job

    At GeneDx, we are advancing precision medicine by harnessing the power of genomics and data science. As the Clinical Informatics Lead, you'll play a key role in advancing Infinity TM , the largest rare disease dataset. You will lead the data science and analytics efforts that underpin our real-world data (RWD) and real-world evidence (RWE) product offerings. You will work closely with product leads and commercial, medical affairs, R&D, research, and engineering stakeholders to deeply understand our clinical and genomic data, helping to shape how data is structured, analyzed, and delivered to external partners such as biopharma, payers, and researchers. Your expertise will be critical in defining registry data models, supporting the development of high-quality data products, and ensuring that our analytic outputs are robust, actionable, and aligned with both internal and external stakeholder needs. This is an ideal role for someone who thrives at the intersection of EHR/genomic data expertise, hands-on analytics, and collaborative problem solving. Job Responsibilities Collaborate with product leads and cross-functional teams to understand business and partner requirements and translate them into analytic and data product specifications. Lead the data science and analytics work to shape, structure, and define target schemas for large-scale clinical and genomic datasets, supporting the development of RWD/RWE assets and data products. Develop high-quality analytic outputs (studies, dashboards, benchmarks) that demonstrate GeneDx's unique value and inspire partners to apply insights to address high-priority healthcare challenges. Wrangle, clean, and analyze large-scale healthcare datasets using SQL, R, and/or Python to scope analytic use cases, assess feasibility, and deliver studies and dashboards within agreed timelines. Build reproducible queries and workflows to support data product development, cohort building, and analytic deliverables. Validate data quality, investigate data issues, and provide feedback to inform product development and data engineering efforts. Apply knowledge of clinical terminologies (ICD, SNOMED, LOINC, RxNorm, NDC) and data standards (HL7, FHIR) to ensure data products are interoperable and meet industry requirements. Engage with clinical, quality, and operational leaders by delivering case studies, interactive demos, and analytic outputs that showcase GeneDx's differentiated capabilities. Use AI and advanced analytics thoughtfully to accelerate insight generation, test hypotheses, and support data-driven decision-making. Clearly communicate complex findings, data product capabilities, and recommendations to both technical and non-technical audiences. Mentor and support junior analysts, fostering their professional growth and development. Stay current with industry trends, regulatory requirements, and advancements in clinical informatics, genomics, and digital health. People Manager No Education, Experience, and Skills 5+ years of progressive experience in clinical informatics, healthcare data analysis, or real-world data (RWD) analytics, with a proven track record of leading complex analytics projects or initiatives. Demonstrated expertise in wrangling, analyzing, and interpreting large-scale EHR, clinical, or genomic datasets using SQL, R, and Python. Experience designing and implementing data models, target schemas, and analytic workflows for large relational databases with millions of patient records. Proven ability to translate business and clinical requirements into actionable analytic solutions and data product specifications. Strong knowledge of clinical terminologies (ICD, SNOMED, LOINC, RxNorm, NDC) and healthcare data standards (HL7, FHIR), with experience ensuring interoperability and regulatory compliance (e.g., HIPAA, GDPR). Experience building and delivering dashboards, benchmarks, or metrics that drive measurable improvement in health system operations, quality outcomes, or population health. Demonstrated leadership in cross-functional teams, including mentoring or coaching junior analysts and collaborating with product, engineering, clinical, and business stakeholders. Excellent communication skills, with the ability to present complex analytic findings and recommendations to both technical and non-technical audiences, including clinicians, executives, and external partners. Proficiency in data visualization tools and advanced analytics techniques, with a passion for leveraging data to drive healthcare innovation. Experience working in startup or rapidly evolving data programs is a plus. Advanced degree (MS, PhD, or equivalent experience) in Clinical Informatics, Data Analysis, Epidemiology, Public Health, Bioinformatics, Computer Science, Health Information Management, or a related field. Certificates, Licenses, Registrations N/A Work Environment This is a fully remote position. The employee will work from a home office or other suitable remote location with reliable high-speed internet access. Work is performed in a climate-controlled environment using standard office equipment including computer, phone, and video conferencing tools. Your standard work schedule and hours will be established in collaboration with your leader and may be adjusted to align with evolving business needs. Physical Demands This is a sedentary role requiring prolonged periods of sitting while working at a computer. Physical demands include: Sitting for extended periods (up to 8 hours per day) Repetitive use of hands and fingers for typing and mouse operation Visual acuity for reading computer screens and documents Ability to communicate effectively via phone and video calls Occasional lifting of up to 10 pounds (office supplies, equipment) Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Acknowledgements The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Pay Transparency, Budgeted Range$145,000-$155,000 USD ~ Science - Minded, Patient - Focused. At GeneDx, we create, follow, and are informed by cutting-edge science. With over 20 years of expertise in diagnosing rare disorders and diseases, and pioneering work in the identification of new disease-causing genes, our commitment to genetic disease detection, discovery, and diagnosis is based on sound science and is focused on enhancing patient care. Experts in what matters most. With hundreds of genetic counselors, MD/PhD scientists, and clinical and molecular genomics specialists on staff, we are the industry's genetic testing experts and proud of it. We share the same goal as healthcare providers, patients, and families: to provide clear, accurate, and meaningful answers we all can trust. SEQUENCING HAS THE POWER TO SOLVE DIAGNOSTIC CHALLENGES. From sequencing to reporting and beyond, our technical and clinical experts are providing guidance every step of the way: TECHNICAL EXPERTISE High-quality testing : Our laboratory is CLIA certified and CAP accredited and most of our tests are also New York State approved. Advanced detection : By interrogating genes for complex variants, we can identify the underlying causes of conditions that may otherwise be missed. CLINICAL EXPERTISE Thorough analysis : We classify variants according to our custom adaptation of the most recent guidelines. We then leverage our rich internal database for additional interpretation evidence. Customized care : Our experts review all test results and write reports in a clear, concise, and personalized way. We also include information for research studies in specific clinical situations. Impactful discovery : Our researchers continue working to find answers even after testing is complete. Through both internal research efforts and global collaborations, we have identified and published hundreds of new disease-gene relationships and developed novel tools for genomic data analysis. These efforts ultimately deliver more diagnostic findings to individuals. Learn more About Us here. Our Culture At GeneDx, we are dedicated to cultivating an environment where creativity and innovation thrive. We believe in the power of community and collaboration, where diverse perspectives are embraced, and every voice contributes to our shared success. Our team is a vibrant mix of professionals who challenge and support each other in equal measure, fostering growth both personally and professionally. When you join us, you're not just taking on a job-you're joining a movement. A movement that champions curiosity, embraces change, and believes in making an impact, one patient at a time. Cultural principles we live by: Be bold in our vision & brave in our execution. Communicate directly, with empathy. Do what we say we're going to do. Be adaptable to change. Operate with a bias for action. Benefits include: Paid Time Off (PTO) Health, Dental, Vision and Life insurance 401k Retirement Savings Plan Employee Discounts Voluntary benefits GeneDx is an Equal Opportunity Employer. All privacy policy information can be found here.
    $145k-155k yearly Auto-Apply 8d ago
  • Seeking Professionals for a New Approach to an Old Industry

    Ao Garcia Agency

    Columbus, OH

    Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. In this role, you will assume a vital position in securing families' financial well-being.. Typical day-to-day tasks include:• Conducting virtual consultations with clients.• Assessing clients' needs and imparting knowledge on solutions.• Cultivating lasting client relationships through consistent, periodic check-ins.• Completing related administrative tasks (like note taking, appointment setting, etc.) as needed. Incentives include but not limited to:• No cold calling• Qualified lead program• Advancement based on performance• Weekly pay• Mentorship and complete training• Industry leading tools and technology access• Work from home (web conference-based presentations) Looking for candidates who hold the below characteristics: Passionate. Competitive. Motivated. Dependable. Hardworking. Adaptable. Flexible, Trainable. If you are a hard-working, motivated team player, this may be an opportunity for you! *All interviews will be conducted via Zoom video conferencing (Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)
    $70k-82k yearly est. Auto-Apply 1d ago
  • Virtual Customer Entry Level Specialist

    Lisa Russel

    Remote job

    Requirements / Responsibilities / Rewards We've fully embraced the virtual work lifestyle, leaving the traditional 9-5 behind. Our approach combines flexibility, learning, and collaboration to help our team work smart, grow together, and thrive. Position Overview We're seeking a Remote Associate - a motivated individual ready to lead, learn, and grow into a leadership role. Work from wherever you're most productive, gain mentorship from top leaders, and contribute to a rapidly expanding team. Key Responsibilities Lead and support our remote customer service team, delivering exceptional client experiences. Use virtual tools to manage and mentor team members across multiple locations. Learn from leadership, picking up skills and strategies to advance your career. Share innovative ideas to improve team performance and client satisfaction. Maintain professionalism and build strong, lasting relationships with clients and colleagues. Qualifications Management experience is a plus, but eagerness to learn and grow is most important. Strong interpersonal skills and natural leadership ability. Comfortable working remotely and thriving in a fast-paced, dynamic environment. Motivated to advance in a career with growth and leadership opportunities. Positive, adaptable, and solution-oriented mindset. Benefits Flexible schedule and 100% remote work-work from anywhere with Wi-Fi. Mentorship from experienced leadership to accelerate your career growth. Competitive, performance-based pay with opportunities for advancement. Be part of a dynamic, forward-thinking team that values innovation and impact. How to Apply If you're ready to grow, lead, and make a difference, submit your resume today! All interviews will be conducted via Zoom video conferencing for your safety and convenience.
    $29k-43k yearly est. Auto-Apply 10d ago
  • Entry-Level Remote Sales Development Representative (20 - 27 per hour)

    Nogigiddy

    Remote job

    NoGigiddy is seeking a motivated and energetic Entry-Level Remote Sales Development Representative (SDR) to join our remote team. In this role, you will be responsible for generating and qualifying leads, setting up meetings for the sales team, and supporting our sales efforts. This position is perfect for someone eager to start their career in sales and customer relations. No college degree is required, but strong communication skills and a passion for sales are essential. Key Responsibilities: Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction. Communication: Act as the main point of contact for clients, addressing their inquiries, concerns, and requests promptly and effectively. Account Coordination: Assist in coordinating client accounts, including setting up new accounts, managing renewals, and ensuring all client information is up to date. Problem Solving: Identify and resolve client issues proactively, ensuring a positive client experience. Reporting: Prepare and deliver regular reports on account performance, client feedback, and service improvements. Collaboration: Work closely with internal teams, including sales, marketing, and customer support, to ensure client needs are met. Client Onboarding: Assist in onboarding new clients, providing them with the necessary resources and information to get started. Feedback Collection: Gather and relay client feedback to improve our services and client experience. Skills and Qualifications: Communication Skills: Exceptional verbal and written communication skills. Customer Service Skills: Strong ability to understand and meet client needs. Organizational Skills: Ability to manage multiple tasks and prioritize effectively. Interpersonal Skills: Strong ability to build and maintain relationships with clients and team members. Problem-Solving: Ability to address and resolve client issues effectively. Time Management: Strong ability to manage time and meet deadlines. Technical Skills: Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook) and CRM software. Preferred Experience: Experience in sales, customer service, or a related field is a plus but not required. Familiarity with CRM software and sales tools is a plus. Previous experience with gig economy platforms or staffing apps is a plus. Education: High school diploma or equivalent. Relevant certifications or coursework in sales, marketing, or customer service are beneficial but not required. Working Conditions: Remote Work: The role is remote, allowing for flexibility in work location. Collaboration: Regular virtual meetings and communications with the sales and marketing teams. Tools: Use of various communication and collaboration tools, such as email, video conferencing, and CRM software. Salary Range: $20 to $27 per hour, depending on experience and qualifications. About NoGigiddy: If you are organized, detail-oriented, and passionate about sales and client relationships, we'd love to hear from you! Apply now to join NoGigiddy and make a difference in the gig economy. Apply Now!
    $20-27 hourly Auto-Apply 60d+ ago
  • Technology Project Consultant

    Nv5 Global, Inc.

    Remote job

    NV5 Global is a leading provider of compliance, technology, and engineering consulting solutions. The technology group (formerly The Sextant Group) provides planning and design services for a wide range of specialty areas including: audiovisual, IT/telecommunications, building security, lighting, healthcare technologies, and architectural acoustics/noise vibration. We play a significant role in shaping our communities through the services we provide and are looking for passionate, driven individuals to join our team focused on Delivering Solutions and Improving Lives. The Audiovisual Consultant's role is to lead a team of professionals providing consulting and design services to our clients. The position requires that the candidate actively participates in the project delivery process for several projects at the same time while ensuring efficiency, accuracy and top-quality work is being delivered to our clients. This is a Work From Home position and we are open to major markets other than those listed. Responsibilities * Act as the primary point of contact for the NV5 team, the Owner, Architect and other design team members; coordinate our work with other design team members * Contribute as a key member of the project design team, bringing a forward-thinking perspective to technology plans and discussions * Write strategic technology plans, reports, design notes and other project communication * Engage in programmatic discussions with our clients to determine project goals and requirements * Collaborate with other NV5 team members to guide clients through the technology selection process; devise cost-effective audiovisual solutions specifically optimized for the user * Coordinate the creation and delivery of technology drawings with Architects, Engineers and other design team members * Facilitate pre-bid meetings and post-bid review meetings * Review submittals of shop drawings and other project submittals * Perform site walk-through visits to review adherence to standards, procedures and best practices of infrastructure and systems by installing contractors * Manage multi-disciplinary projects that may include AV, IT, Security, Lighting and Acoustics * Ensure that all work is completed on-time, in-budget, and consistently within NV5's high standards of quality Qualifications * Minimum of ten years in the audiovisual field is strongly preferred but not required * Extensive knowledge in the design, deployment and use of audiovisual systems, including but not limited to: projection and display; sound and speech reinforcement; audio and video conferencing; signal processing, signal distribution and routing; control systems * General knowledge of audiovisual architectural requirements including but not limited to: sightline studies; structural support requirements; cabling pathways; architectural integration of audiovisual equipment * General knowledge of Information Technology (IT) services and digital media delivery technologies, network hardware, infrastructure and system architecture * Experience with Higher Education projects is strongly preferred * Excellent attention to detail * Outstanding communication skills, both oral and written * Values that include integrity, accountability and a willingness to have fun * Ability to work equally well as an individual contributor or team member * Professional and positive attitude in a fast paced and occasionally high-pressure environment * Proficiency in Microsoft Office and BlueBeam * PLUSES: CTS, CTS-D, CTS-I or other industry related certifications The pay range for this position in Colorado is $100,000- $130,000 per year; however, base pay offered may be higher or lower depending on job-related knowledge, skills, and experience of the candidate. Full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market location. Applicants should apply via the NV5 careers site. This role will remain open and accepting applications on our website until filled, or for at least 5 months since posting date. All candidates must be driven to satisfy the needs of end users and have the ability to deliver high caliber end results in a timely manner while operating without direct supervision. Driving a vehicle is required and occasional overnight travel may be needed. Navigating building construction sites is required for most project assignments. NV5 offers a competitive compensation and benefits package including medical, dental, life insurance, FTO, 401(k) and professional development/advancement opportunities. NV5 provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. NV5 complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $100k-130k yearly Auto-Apply 16d ago
  • Associate Product Manager

    Flinn Scientific 4.1company rating

    Remote job

    Job Purpose: This role you will play a critical role in in owning product support workflows and influencing cross- functional execution across product development, manufacturing, and supply chain. This is a strategic, hands-on position that requires independent judgment, visibility across departments, and the ability to resolve operational challenges that impact product readiness, quality, and scalability. Key Responsibilities: Own day-to-day product support execution for assigned WLK and bulk material initiatives, ensuring workstreams move forward with quality, speed, and alignment across stakeholders. An educator mindset. Evaluate product through the lens of classroom usability, clarity of instructions, and student experience. Familiarity with K-12 math curriculum and classroom implementation: prior experience teaching math is a plus. Lead sample evaluation and product matching workflows for new and existing items, including coordinating testing, documenting outcomes, and recommending next steps to product management. Serve as the primary steward of bill of materials and packing list accuracy , establishing documentation standards and making independent decisions to ensure compliance, usability, and operational readiness across internal systems and partners. Lead cross-functional Collaboration with Manufacturing , making judgment-based decisions to resolve specification discrepancies, close documentation gaps, and ensure execution readiness of all bulk items and instructions. Own substitute evaluation and compatibility validation in partnership with Global Supply Chain, including defining testing requirements, verifying use-case fit, documenting approvals/constraints, and supporting WLK partner implementation. Manage documentation and change coordination for product enhancements and continuous improvement efforts such as: capturing requirements, updating records, and ensuring changes are communicated and adopted by impacted teams. Monitor timelines and dependencies across product development; independently assess risk, determine mitigation strategies, and escalate only when material impact or cross-functional conflict arises. Provide cross-departmental support as a point of coordination to ensure timely execution, facilitating handoffs, clarifying ownership, and keeping work moving through ambiguity. Contribute to broader team priorities by supporting initiatives that improve product quality, operational consistency, and scalability across the White Label Kitting (WLK) program. Make independent recommendations that impact operational timelines, product readiness, and partner implementation; serve as a key decision-maker within the defined scope of product support and continuous improvement Qualifications Required Education: - Associate or Bachelor's degree in a relevant field, or equivalent related experience. Required Experience: - 1-3 years of relevant experience in product support, operations, or a manufacturing setting preferred - Familiarity with K-12 math curriculum and classroom implementation; prior experience teaching math is a plus. - Prior experience in a warehouse, lab, or production environment is a strong plus. - Advanced Excel skills required; Power BI proficiency is a plus. - Familiarity with Microsoft Office Suite and collaboration tools such as Teams or SharePoint. WORK ENVIRONMENT This position is based 60-100% onsite at our headquarters in Batavia, Illinois, and operates across both office and warehouse-adjacent environments. The primary workspace is a shared office with regular activity, including team collaboration, discussions, and ambient noise from nearby operations and shared equipment. The role requires regular computer and phone use and ongoing communication and coordination with internal teams. Comfort working in an active, team-oriented environment is essential. When remote work is approved, employees are expected to maintain consistent responsiveness, communication, and collaboration, including timely replies, meeting participation, and availability during normal business hours. As an exempt, salaried position, work hours may vary based on business needs. Occasional extended hours or weekend availability may be required to meet deadlines, support critical initiatives, or ensure timely cross-functional execution. PHYSICAL REQUIREMENTS This role requires the ability to sit for extended periods while performing tasks such as meetings, phone calls, and computer work. It also involves frequent use of communication tools including email, messaging platforms, and video conferencing. Occasional lifting of up to 20 pounds may be required. The individual must be able to access and navigate all areas of the facility, including office and warehouse spaces, to support day-to-day responsibilities. How We Work: The Flinn Formula Success at Flinn isn't just about what you achieve, but how you achieve it. Our cultural framework, the Flinn Formula, defines the behaviors that fuel our transformation: Solution-Oriented: You don't just flag problems - you propose paths forward. Curious: You ask “why” and “what if,” pushing for smarter ways to work. Customer-Obsessed: You keep educators and students at the heart of every decision. Collaborative: You bring people together, even when perspectives differ. Resilient: You stay steady and push through challenges with urgency and grit. Invested: You own outcomes, follow through, and hold others to the same standard. These behaviors are not aspirational - they are core expectations. Consistent misalignment with the Flinn Formula is considered a performance issue. Flinn Scientific, Inc. is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding nondiscrimination and accessibility. Note: This job description outlines the general nature and key responsibilities of the role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties and expectations may be modified to meet evolving business needs.
    $64k-90k yearly est. 20d ago

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