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AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities As a Data Center Controls Engineer you will: • Troubleshoot and perform Root Cause Analysis or Corrective Action for BMS and EPMS related issues in AWS data centers. • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional #DCCD_AMER BASIC QUALIFICATIONS1. B.S. in Electrical, Mechanical, or other related engineering degrees as well as 3+ years Controls related experience; or Associates degree and 5 years of Controls related experience; or High School diploma with 8 years of Controls related experience 2. Experience with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.). 3. A minimum of two (2) years in Controls or Electrical construction project coordination with multiple teams or vendors to meet project requirements. PREFERRED QUALIFICATIONS1. M.S. in Mechanical, Electrical, or other related engineering degree. 2. Experience designing, configuring, programming, installing, troubleshooting or servicing HVAC Controls and Electrical SCADA systems application specific controllers, software and networks. 3. TCP/IP, MQTT, BACnet and/or MODBUS communication protocol experience. 4. Experience with management of change. 5. Proficient with Microsoft Office Suite and project management software. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $98,700/year in our lowest geographic market up to $210,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Data Center Engineering Operations Technician (EOT) are Amazon's front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks. Responsibilities: - Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center - Troubleshoot of facility and rack-level events within internal SLAs - Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements - Provide support to Data Center Operations technicians - Perform root cause analysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights) - Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.) - Utilize internal CMMS to manage building workflows and spare part inventory - Supervise contractors who perform servicing or preventive maintenance - Respond to off hour emergency calls per on call rotation for any one of the region's sites - Fully comply with all physical security procedures and policies - Drive innovation while reducing operational costs in the facilities - Manipulate small wires and objects Perform the following tasks, with or without reasonable accommodation: - Walk job sites in uneven terrain - Work at heights and from ladders - Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more - Bend or twist the body into unusual positions while working - Push or pull heavy objects into position This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. Key job responsibilities - Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center - Troubleshoot of facility and rack-level events within internal SLAs - Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements - Provide support to Data Center Operations technicians - Perform root cause analysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights) - Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.) - Utilize internal CMMS to manage building workflows and spare part inventory - Supervise contractors who perform servicing or preventive maintenance - Respond to off hour emergency calls per on call rotation for any one of the region's sites - Fully comply with all physical security procedures and policies - Drive innovation while reducing operational costs in the facilities - Manipulate small wires and objects A day in the life After an initial training period, you will support data center infrastructure operations on a shift schedule supporting our 24/7 staffing model. You will get information from your peer technicians who are ending shift, review the maintenance schedule for any tasks due that day, and then perform routine physical checks of our critical systems. After these rounds are complete, you and your shift partner will perform preventative maintenance, troubleshoot technical issues, take repair actions, and perform facility maintenance. You will also author technical procedures, work orders, and work on advanced qualifications and projects as your career progresses at AWS! Military Ratings/MOSs Navy: AD, AE, AT, CE, CM, EM, EMN, ET, ETN, EW, FC, FT, MM, MMN, EN, STG, STS, UT Army:15D, 15F, 15X, 15Y, 21P, 21Q, 21R, 31L, 35N, 52C, 52D, 52F Marines:**************, 1142, 1161, 6073, 6322, 6323, 6324, 6326, 6332, 6333, 6336, 6337 Air Force: 3E531, 3E631, 3E032, 3E131, 3E331, 3E431, 2M033, 3D136, 3D137, 3E031 About the team The cleared LCK DCEO team provides operations and maintenance of critical AWS data center facility infrastructure for our customers in the Intelligence Community. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of electrical or mechanical, or 3+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience - Experience with EPMS/SCADA/BMS Controls system software or hardware - US government security clearance of top secret or above - Current, active US Government Security Clearance of Top Secret with SCI eligibility or above PREFERRED QUALIFICATIONS- Experience with BMS and EPMS control systems and data collection or trending - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - operating engineering license such as DC II, DC III, or equivalent - Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling - Associate's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $68,300/year in our lowest geographic market up to $152,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

How would you like to be a part of Earth's most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world's most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation. AWS has the world's largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Chief Engineers (CE) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market. We have a passion for learning and evolving, it's how we have helped define ourselves as leaders in the industry. Let's work hard, have fun, and make history! AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities - Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. - Perform root cause analysis of equipment failures, and troubleshooting of facility within internal Service Level Agreements (SLA). - Provide training and guidance to Engineering Operations Technicians and responsible for working with Facility Manager (FM) to set team culture. - Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - May assist in the build out of new facilities and assist in projects to increase current facility efficiency - Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls. - Communicate complex technical information to a non-technical audience. - Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency - Ensure all safety procedures are adhered to by vendor and Amazon staff - Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance. - Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasks Physical Requirements: Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations: - Regularly lift and/or move up to 39 pounds independently - Participate in group lifts for 40+ pounds - Maintain balance and perform construction tasks while on a ladder - Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position - Work in an environment requiring provided ear protection A day in the life This role acts as Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment that supports servers that must maintain better than 99.999% uptime. Equipment will include but is not limited to stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment. The CE directs, trains and supports technicians in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. They manage projects from conception to completion. These projects involve independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS- 3+ years of electrical or mechanical experience - 3+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience - Technical (Military/Trade School) training or degree in a relevant field (for example: electrical, mechanical). PREFERRED QUALIFICATIONS- 4+ years of data center engineering experience - Associate's degree, or Bachelor's degree - Experience leading teams Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

DataStaff, Inc. is seeking a Service Support Analyst for a long-term contract opportunity with one of our direct clients in Raleigh, NC * This is a remote position. However, the candidate must currently live in NC and stay in NC for the duration of the engagement. Job Description: The Service Support Analyst role will be part of the Incident Management and Change Management effort handling incidents by assisting the Manager/Supervisor, providing seamless business support in FACS and executing the Service Level Agreement (SLA) for FACS operations and maintenance. The focus will be to address the Customer's immediate business and assist with the triage & resolution of incidents. This position will be part of the Agency Planning, Analysis, Solution Design, and Implementation, and support continuous technical application integrations, software maintenance and application support leadership across the application tiers (System Integration, QC (UAT) & Production) for the Building Services Unit supporting the Division of Highway's Facilities Maintenance Business Area. Responsibilities: Support all Operations and Maintenance activities Support the technical work efforts and ensure customer deliverables are met Provide support with the delivery of software solutions for our business stakeholders utilizing the Software Development Life cycle methodology (SDLC) Contribute to system documentation that supports the designed application from initiation to implementation Support the testing of FACS solutions by serving as a tester The Service Support Analyst position will also serve the application support team, testing the operations and maintenance initiatives. This position will work on various work streams focusing on the business areas as well as any other initiatives defined by the Enterprise Services Manager/Supervisor. Work cross-functionally and collaborate with other IT disciplines to primarily coordinate all incident management and some portion of change management functions across the application tiers Support all Operations and Maintenance initiatives and assist the Incident Lead with the delivery of software solutions Investigate problems and other requests for the application support team to determine appropriate actions to be taken to solve these problems Contribute with the creation of site-specific help guides like Knowledge Base (KB) articles in ServiceNow Provide support for the testing and training for User Acceptance with business partners Contribute to test materials required to satisfy business requirements including test strategy, test cases, defect reports and test summary Communicate and provide status on work progress Minimum Education and Experience Preferred: Bachelor's degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and three years of progressive experience in a distributed software services and working across enterprise software environment(s) or equivalent. (OR) Associate degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and four+ years of progressive experience in a distributed software services and working across enterprise software environment(s) or equivalent. (OR) High School or General Education Development (GED) diploma and seven+ years of experience in a distributed software services and working across enterprise software environment(s) or equivalent; or an equivalent combination of education and experience Desired Skills: 3 Years - Good understanding/knowledge of all applications development, maintenance and support across an IT enterprise 3 Years - IT experience in a distributed client/server or web services environment or equivalent experience in the IT Profession 3 Years - Service/Help desk experience/knowledge for software support with the preference of ServiceNow or an equivalent software solution 3 Years - Ability to create and maintain required documentation. This includes documenting customer requirements, design flows and systems flows 3 Years - Understanding of the Best practices and standards for application processes and security measures to prepare documentation 3 Years - Knowledge of specialized computer programming languages; and of coding processes and security measures. 3 Years - Ability to evaluate and analyze existing applications and define problems effectively to make recommendations 3 Years - Under the direct supervision of the IT Manager/Supervisor, provides support and assistance to users in the use of hardware, application s/w, n/w, etc. 3 Years - Support network administration (including hardware and software installation, configuration) as necessary to improve and maintain the IT Systems 3 Years - Written and verbal communications are clear, concise and achieve intended objectives contributing to Knowledge Base and Technical Document 3 Years - Provide both on site and telephone support assistance to systems, equipment, and end users; focus on end-user's support, routine maintenance 3 Years - Basic Knowledge and understanding of software code maintenance, configuration review and SDLC 3 Years - Basic Knowledge of SQL Server with the ability of writing SQL queries to perform data extracts 3 Years - Basic Knowledge of office applications (i.e., MS Excel, MS Word, MS Project, MS Visio, and PowerPoint) 3 Years - Written and verbal communications are clear, concise and achieve intended objectives This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.

The Support Specialist I (SE I) develops solutions to 3-GIS software problems to meet the needs of the internal and external customers. In this position you will be responsible for handling day-to-day customer interactions across different support channels and for ensuring a timely and positive outcome for our growing customer base. Duties and responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job Duties: Provide superior customer support and troubleshoot client issues with 3-GIS software and assist clients in exceeding their expectations for their use of the 3-GIS software. Educate customers on our products and services and how best to leverage them in their daily operations. Proactively identify best practices/workflow changes to improve customer satisfaction. Work collaboratively with other 3-GIS teams (Sales, Product, Development, PMO) to get the right answers for our customers and to deliver an exceptional customer experience. Identify and escalate issues to team leads. Follow processes or policies to help improve overall support metrics and CS operations. Install or upgrade 3-GIS Network Solution, ESRI and database software. Configure 3-GIS software, web services and database software. Test new software functionality and bug fixes. Prepare and perform detailed 3-GIS product demonstrations. Train clients on product operations, functionality and usage. Consult clients on new projects and implementation of software and services. Train new team members who join the Customer Success area. Track and report data from calls and chats for high-priority customer issues. Collaborate with leadership to improve customer experience. Other customer success support duties as assigned. Qualifications Required Qualifications: You are someone who is motivated by helping other people solve problems. You thrive in a busy environment and are passionate about providing an outstanding experience for our customers. Bachelor's degree in computer science or a related field. Two 0-2 Years' Experience in customer service area or technical support role. Excellent written and verbal communication Skills. Detail-oriented with strong multitasking and organizational skills. Be proactive and a natural problem-solver. Organizational Skills. Problem Solving/Analysis. ArcGIS Desktop/ArcGIS Server Knowledge. Be passionate about your own growth and help your teammates grow with you. Self-directed and proactive in a work remote environment. Preferred: Proficiency in ticketing support tools like Jira. Database troubleshooting experience (including management tools such as SQL Developer, SQL Server Manager, PGAdmin). Experience with Python or similar scripting languages. Flexible to work across different US time zones. Spanish or German language skills.

Business Integra (BI) is an award-winning global provider of information technology (IT) services and solutions infused with leading-edge technologies; and has been recognized by Inc. magazine as one of the fastest growing 500 companies across both government and commercial sectors. Located just outside of our Nation's Capital in suburban Maryland - BI provides end-to-end solutions in application development, consulting, and re-engineering across all major technologies. Our solutions and services help build enduring relationships with our clients. Job Description Role: DB2 Developer Location: Columbus, OH Experience: 5 - 7 Years Contract Duration: 6 months - 1 Year (could be extended based on performance) Qualifications · Looking for DB2 Developing experience (Not only an admin experience) · Experience on other databases like MS SQL / Oracle databases is a big plus · Expert level programming knowledge UNIX Shell Scripting and/or Perl (preferably) and Database procedures for leading automation efforts · Clear understanding of Database Architecture, Operating Systems, Client/Server Architecture, Middleware and Hardware (Servers, SAN, Network) for guiding customers of proper security management · Excellent technical knowledge gained from hands on role within a global organization. Skills must be current and include; Minimum 10 years' experience in a mission critical environment · Relational database management and reporting · Analyzing business MIS requirements · SQL · Knowledge of Apache, Tomcat, Ant, Maven, Jenkins. · Knowledge of XML, Web Services, Service Oriented Architecture (SOA). · Knowledge in developing ETL scripts or tools is an added advantage. · Advanced working knowledge of table driven, customizable, database driven applications, charting and pivot tables · Experience in Linux or Unix systems · Ability to work in a fast paced environment · Ability to multi-task · Good communication skills · 3 years of experience in support of operational environments that execute on a daily basis (i.e., daily refresh at minimum); with knowledge and / or understanding of effective operations governance methods and processes. · 3-5+ years of UNIX experience · 3-5+ years SQL experience · Basic knowledge of workload automation tools such as Control-M or Autosys. · Experience with client / server architecture and deployment of desktop and server solutions to a geographically decentralized user group Additional Information Contact with me on Linkedin: Public Profile ************************************************* kindly Apply for this position and share your updated Resume if you are actively looking for change.

W2 Hiring Contract to Hire Onsite from day one Required Skills: 6+years of experience required. - Strong Core Java and Java Web Application development - Experience building REST and SOAP web services using Java, SpringBoot and experience developing microservices - Experience with AWS services like EC2, S3, Lambda etc., - Experience with Kafka for Event streaming

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in Business Banking Data Innovation, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. Job responsibilities Partner with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery Work closely with data and analytics professionals to interpret and analyze data Facilitate data field transfers between source systems Research data-related fields to identify gaps and build epics and stories to address them Oversee runbook creation and maintenance, PowerPoint presentations, and workstream documentation Consider and plan for upstream and downstream implications of new product features on the overall product experience Support the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap, and provide insight on potential product features that provide value to customers Analyze, track, and evaluate product metrics--including work-to-time, cost, and quality targets across the product development life-cycle Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise in Product Management, or a relevant domain area Advanced Jira skills to write Jira Query Language (JQL), configure epics, stories, and tasks to support product development Experience in product analysis, with a focus on data innovation and Business Banking deposits Ability to leverage research and technical skills in the data space Adept with researching complex transactions and building control reports Proficient knowledge of the product development life-cycle and product life-cycle activities, including discovery and requirements definition Ongoing knowledge of data analytics and data literacy Preferred qualifications, capabilities, and skills Experience with Structured Query Language (SQL) and data analytics Amazon Web Services (AWS) Certified Cloud Practitioner certification preferred Understanding of large-scale marketing campaigns

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Software Engineering Job Qualifications: Skills: Software Development, Software Systems, Software Testing Certifications: None Experience: 10 + years of related experience US Citizenship Required: Yes Job Description: Transform technology into opportunity as a ServiceNow Service Portal Subject Matter at GDIT. Shape what's next for mission-critical government projects while shaping what's next for your engineering career. MEANINGFUL WORK AND PERSONAL IMPACT As a ServiceNow Service Portal Subject Matter, the work you'll do at GDIT will be impactful to the mission of our customers. You will play a crucial role via the following: Lead the architectural design of complex ServiceNow solutions, ensuring scalability and performance Design, develop, and maintain custom ServiceNow Service Portals, ensuring intuitive user interfaces and optimal user experience Create and enhance custom widgets using AngularJS, JavaScript, HTML, and CSS to extend portal functionality and meet specific business requirements Implement and configure portal pages, themes, and branding Configure and design custom ServiceNow Workspaces to streamline workflows and improve efficiency Customize workspace layouts, components, and data visualizations Develop and implement solutions for digesting and processing incoming XML data feeds, transforming them into ServiceNow records Design and develop robust mechanisms for generating outgoing XML data, ensuring data integrity and adherence to external system requirements Utilize ServiceNow integration capabilities (e.g., REST/SOAP APIs, Scripted REST APIs, Integrations Hub) to facilitate XML-based data exchange Serve as the technical advisor, overseeing all technical aspects of implementations, resolving technical issues, and defining best practices for configuration, scripting, and workflow automation Collaborate with business and IT stakeholders to define requirements, develop migration roadmaps, and facilitate workshops Maintain and manage the CMDB, guide the architecture for ITOM tools, and ensure adherence to ITIL, compliance, and security standards Develop and maintain technical documentation, including process flows, design documents, and high-level architecture diagrams Provide technical guidance to team members, lead code reviews, and troubleshoot production issues to ensure platform stability Support business growth and proposal teams by writing proposal sections, providing guidance, and contributing to the creation of cost and effort estimates Grow junior talent through mentoring, partnership, and technical reviews Author, review, and lead the creation of white papers and contract artifacts Work with end users, stakeholders, and management to define and create reports, dashboards, and data analysis products Maintain current ServiceNow and industry certifications, while obtaining additional certifications and accreditations Lead, author, and contribute to IT-related technical processes reviews, postmortems, and continual process improvement Create estimations on effort required to produce ServiceNow functionality WHAT YOU'LL NEED TO SUCCEED Bring your engineering expertise along with a drive for innovation to GDIT. The Software Architect SME must have: ● Education: Technical Training, Certification(s) or Degree ● Experience: 10+ years of related experience ● Required Skills: Extensive experience with ServiceNow architecture, development, and best practices, including strong knowledge of the platform's core modules Proven expertise in ServiceNow Service Portal development and custom widget creation Proven experience with the configuration and optimization of ServiceNow Workspaces Strong proficiency in JavaScript, AngularJS, HTML, and CSS Proven experience with XML data digestion and generation, and integration with external systems Strong proficiency with integration technologies like REST APIs, SOAP, and web services In-depth understanding of ITSM processes and ITIL frameworks Keen understanding of modern web technologies and cloud computing architectural principles for cloud-based platforms Excellent understanding of the Agile software testing process and lifecycle, from smoke test to integration to production deployment Ability to identify, understand, document, and create functionality aligning with customer value streams Ability to produce level of estimates and basic deployment plans for ServiceNow functionality Strong organizational and time management skills while working in a rapid software development environment Ability to identify and learn new technologies quickly Excellent communication skills for collaborating with both technical and non-technical stakeholders Strong analytical, problem-solving, and debugging skills ● Required Certification: Active ServiceNow Certified Systems Administrator or ability to obtain within 30 days of start Active ServiceNow Certified Application Developer or ability to obtain within 30 days of start Additional ServiceNow certifications strongly preferred ● Clearance Level: Must possess and maintain an active Secret Clearance ● US Citizenship Required ● Location: Remote GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. ● Growth: AI-powered career tool that identifies career steps and learning opportunities ● Support: An internal mobility team focused on helping you achieve your career goals ● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off ● Flexibility: Full-flex work week to own your priorities at work and at home ● Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore a career in software development at GDIT and you'll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation. The likely salary range for this position is $153,000 - $207,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: 10-25% Telecommuting Options: Remote Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Fraud Risk Product Manager - Vice President in Risk Management and Compliance, you will work with the Area Product Owner to manage and drive cross functional projects to shape the technology solutions for our strategic fraud risk initiatives. Working at the intersection of business and technology you'll interact with colleagues in various lines of businesses to learn about challenges and opportunities, transform that knowledge into high quality technical requirements, and coordinate with technical delivery teams to ensure solutions meet all requirements while providing exceptional business and customer experience. Within the Monetary Decisions Area Product, you will be supporting the Consumer and Community Banking (CCB) Fraud Risk Center of Excellence and Chief Risk Officers across lines of business. You will interact regularly with Fraud Risk Product, Technology teams, Risk Strategy, Operations, Modelling, and various partner Product/Technology teams to understand/shape the goals and scope of the key initiatives and drive them forward. In addition to working with the development teams to create new solutions, you'll help optimize existing technology and identify new capabilities. While your role requires both business and technical skills including expertise in everything from data management to functional design, it also hinges on teamwork, leadership and ownership. You will offer clear guidance and feedback to your colleagues, product teams, and technology resources to ensure highest quality deliverables, processes, and experiences while promoting the values, culture, and brand of JPMorgan Chase. Job Responsibilities: Partner with Fraud Risk product owners, data scientists, and fraud strategists on various initiatives to facilitate and drive customer focused solutions across the organization, serving as a subject matter expert to major business processes and supporting applications/capabilities. Manage the interdependencies between product releases and other product delivery teams and activities required for end to end delivery Design solutions and improve existing software systems and applications to meet business requirements, working with stakeholders and technology partners Conduct and lead technical and functional Joint Application Discovery (JAD) sessions, driving the team during solution design and defining web services API contracts. build requirement artifacts, data flow diagrams, user stories, use cases, mapping documents, and defining test scenarios. Elicit accurate functional and technical requirements and user stories with supporting acceptance criteria. Lead programs from discovery to implementation, organizing teams, scoping requirements, structuring meetings, understanding project impact, and identifying issues and actionable opportunities. Collaborate with teams across functional areas (Product, Technology, Strategy, Channels, Operations) to deliver for initiatives. Required qualifications, capabilities, and skills: Bachelor's degree, in engineering, computer science, technology, or related field Demonstrated product management experience in fraud risk or financial services Strong ability to influence and define product alignment using data-driven insights Strong experience with agile product delivery methods Proven ability to collaborate and build strong partnerships across a large, highly matrixed organization Excellent people management skills and growing a team Demonstrated ability to interpret and share concepts clearly & unambiguously. Being able to discuss topics with across varied audiences of business & technical resources. Comfortable creating and presenting recommendations to leadership. Self-starter & able to manage projects from ideation through completion with strong problem-solving skills and ability to deliver actionable insights Preferred qualifications, capabilities, and skills: Advanced degree is a plus

(Jobs in Madison, WI) Requirement id 156259 Job title Developer Skills required Financial Management, EIB, Integrated System, Cloud Connectors HCM XSLT Open Date 09-Dec-2025 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type --- Email Recruiter:coolsoft Job Description Developer: Financial Management, EIB, Integrated System, Cloud Connectors HCM XSLT Start date : 01/01/2026 End Date : 06/30/2026 Submission deadline : 12/11/2025 4:00:00 PM Client Info : UW - Madison Note: * Interview Process: Zoom w/ camera on. * Duration of the Contract: 6/30/2026 * Onsite or Remote? No WI Residency Required. Open to nationwide candidates. Position is 100% remote from within the continental US. Description : Workday Integration Developer III This role is responsible for the following: 1. Design, Build, Test, and Deploy Workday Integration solutions using EIB, Core Connectors, Cloud Connect and Workday Studio 2. Business Requirements gathering, documenting, communicating. 3. Ensure business requirements are met and solutions are efficient and accurate 4. Help educate and enforce Workday development methodologies with other team members 5. Design, Build, Test, and Deploy Workday Integration solutions using EIB, Core Connectors, Cloud Connect and Workday Studio 6. Demonstrated integration experience in Human Resources and Financial Management related domains (Core HR, Payroll, Benefits, Recruitment, Banking & Settlement, Supplier Accounts, Procurement, etc.) 7. Provide documentation and artifacts required for each phase of the development life cycle 8. Develop test cases and peer review code of other developers 9. Ensure compliance with technical best practices, standards, and policies Required skills: 5+ years of experience with Workday Financial Management or Human Resources integrations 5+ years of experience with Workday integration development including EIB, Core Connectors, Cloud Connect and Workday Studio 5+ years of experience creating Workday custom reports and calculated fields. 5+ years of experience integrating systems with third-party service vendors. Experience with integration technologies such as Web Services, XML, XSLT, SOAP and REST Strong experience with Workday Studio &Workday Integration Development including EIB, Core Connectors, Cloud Connect Strong understanding of Workday security Workday HCM and Financials integration experience Proficiency in working with Java libraries. Experience with XSLT Experience with version control systems like Git. Workday implementation experience in Higher Ed setting Excellent organizational skills with ability to multitask effectively. Demonstrated ability to work and communicate effectively with internal and external parties. Preferred skills: BIRT experience is preferred Workday certification is preferred Experience working with or leading Agile teams Experience with Service management tools like JIRA Call************ Ext 100for more details. Please provide Requirement id: 156259 while calling. EOE Protected Veterans/Disability

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) Collabera listed in GS 100 - recognized for excellence and maturity Collabera named among the Top 500 Diversity Owned Businesses Collabera listed in GS 100 & ranked among top 10 service providers Collabera was ranked: 32 in the Top 100 Large Businesses in the U.S 18 in Top 500 Diversity Owned Businesses in the U.S 3 in the Top 100 Diversity Owned Businesses in New Jersey 3 in the Top 100 Privately-held Businesses in New Jersey 66th on FinTech 100 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description WORK FROM HOME Workday Project manager Manage the integration development process, coordinating schedules and managing outsourced partner resources to ensure timelines are met. Participate in the Design, Build, Test and Deploy activity of each integration as needed. Work with business users to gather requirements, write functional and technical specifications and communicating technical requirements. Work internal and external resources to configure and test integrations between the ERP solution and benefit providers, payroll systems and other 3rd party/custom solutions. Provide team leader with status reports and keep them apprised of overall project status. Coordinate and participate in integration testing. Provide guidance to internal customers on integrations. Participate in update training and other activities needed to support Workday. Qualifications Strong project management experience. Workday integration experience. Proficient in interacting with Workday Web Services and Reports-as-a-Service. Hands-on experience with Workday Studio tool, having built complex assemblies according to Studio best practices with well documented, modular code. 3+ years implementing and/or supporting global integration solutions with ERP software; demonstrated integration experience in the Human Resources and Payroll areas. Experience working with large Workday Implementation Partners a plus. Command of Service Oriented Architecture concepts. Ability to handle multiple projects and operate with minimal supervision, adjusting priorities accordingly. Additional Information To know more about this opportunity, please contact: Vishwas Jaggi ************ ******************************

Country USA State Ohio City Cincinnati Descriptions & requirements About the role: As a customer obsessed Staff Engineer, you will join one of our agile teams and will be responsible for developing new versions of our core applications using a modern tech stack. You will identify opportunities to incorporate tools and technologies that help make your fellow developers more productive. You are a technical leader with a passion for delivering big results for your customers. You will use your full-stack software engineering experience to architect and develop a mix of custom and third-party solutions to help us maintain our leadership position in transportation technology. What's in it for you: * Position based in Cincinnati, OH, Charlotte, NC or Tampa, FL (relocation assistance provided) * Access to the latest emerging technologies * Influence and build the future of TQL Technology * A culture of continuous education and technical training (and reimbursements for the same) * Hybrid work environment with the ability to work remotely 40 hours per month * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more * Certified Great Place to Work and voted a 2019-2026 Computerworld Best Places to Work in IT What you will do: * Lead and collaborate with cross-functional, full-stack agile teams to deliver software solutions that meet customer needs * Design and build hybrid, on-prem, and cloud-based APIs and web-based applications * Participate in and lead the full SDLC including technical research, requirements gathering, design, development, testing, deployment, and maintenance * Participate in a weekly support rotation, resolving incidents/problems as needed * Lead architectural design sessions for your team and review system designs for other teams. * Mentor junior and senior engineers across your team * Deliver industry-leading full-stack solutions to help support rapid growth of our business What you need: * BS in Computer Science and 5+ years of experience in software engineering, or 10+ years of experience in software engineering * 5+ years of hands-on, full-stack development experience: Web applications and web Services, REST APIs, .NET (C#), Front-end tools (TypeScript, React), databases (MS SQL Server). We accept proficiency in similar technologies with an eagerness to learn our stack. * 3+ years of leading a team with a proven track record of delivering complex solutions on time * Extensive experience with horizontally scalable and highly available system design and implementation, with focus on performance and resiliency * Experience with Infrastructure as a Code (Terraform), containerization (Docker, Kubernetes), CI/CD (Jenkins, Circle CI), and operational tools (ServiceNow, DataDog) * Experience with modern development practices (DevOps) and coaching others in those areas * Microsoft Azure and cloud technology experience is a plus * Willingness to commit extra effort to meet deadlines as required for high profile and business-critical projects Where you'll be: 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *

E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website ***************** We have been retained for providing recruiting assistance, for direct hires, by one of the world-leading information technology consulting, services, and business process outsourcing organization that envisioned and pioneered the adoption of the flexible global business practices that today enable companies to operate more efficiently and produce more value. Job Description Required Skills: • experience in the performance analysis or performance engineering field must possess a strong knowledge of enterprise application architecture and technologies including web, web services, distributed and mainframe databases, mainframe and messaging layers. • Must be familiar with real-time, user-facing testing methodologies and approaches. • Must be familiar with batch or background testing methodologies and approaches. • Must also have a strong understanding of the monitoring solutions and KPIs used to determine used to determine availability and performance of these technology stacks. • Must be able to create and validate load test scripts in at least two or more of the following protocols: HTTP, SOAP, AJAX Click and Script, ODBC, Terminal Emulator, Visual Basic, .NET and Java. • Must be able to perform in-depth analysis of load tests both in real-time during test execution and in post-run review to determine test validity, discover the root-cause of any failures, and report on any performance issues or defects. • Monitor and manage multiple performance test team progress. Test teams will consist of a mix of onshore and offshore team members for the Core receivables Project. • Meet with application teams and project leadership to determine load test requirements and success criteria. • Define performance testing strategy for enterprise-wide Core receivables project. • Provide technical support to the performance test teams as needed during test preparation or execution • Perform analysis of load test results to confirm accuracy and evaluate any performance issues. • Coordinate with all development teams to provide performance testing support for release content and schedules. • Coordinate with multiple application development, architecture, infrastructure and engineering teams for performance defect resolution. • Create and maintain all performance testing artifacts (test plan, data plan, and detailed test reports) • Present load test results and analysis project management. • Provide quality, process and technical leadership within the Performance Test team. • Establish a strong presence as a change agent providing innovative, effective, and efficient Performance Management practices and solutions. • Hands-on experience with performance testing requirements, preparation, execution, and analysis. Additional Information All your information will be kept confidential according to EEO guidelines.

Positions: Software Engineer, Workday Duration: Full time position Type: Remote work model. . A day of this role: As fully remote, this role works extensively on Workday integration projects . Responsible for designing, developing, configuring, integrating, and maintaining Workday applications and solutions. Collaborates with cross-functional teams to support business needs. Operates independently with minimal supervision. Must haves: 7+ years of Workday Integration experience. Understanding of Workday data conversion patterns and tools. Proficiency in Workday integration tools: EIB Connectors Workday Studio Familiarity with Workday Business Process Framework. Experience with Workday modules: HCM, Benefits, Time Tracking, Payroll and Security Workday certifications. Working knowledge of: Workday Extend Workday Report Writer Calculated fields Prism Analytics RaaS (Reports as a Service) Strong understanding of: Web technologies Mobile platforms APIs (WSDL, SOAP, REST) SQL Responsibilities: Works with constituent departments to fulfill design, application development, configuration, integration, support, and maintenance requests. Assists in scope definition and estimation of work effort. Contributes to the business requirements gathering process. Works with the architecture team to ensure that design standards are followed. Adheres to defined processes. Develops application code to fulfill project requests. Creates technical documentation as required. Drives incremental improvements to team technical processes and practices. Mentors development team members in technical complexities of assigned work. Stays up to date with Workday releases, updates, and new features, and applies this knowledge to improve integration/extend solutions, design and performance. Qualifications: Bachelor's degree in computer science, a related field, or four years of related work experience is required. Three to five years of professional experience is required. Strong understanding of web, mobile, API, and SQL technologies. Broad knowledge of software development practices and procedures. Experience working with Workday modules such as HCM, Benefits, Time Tracking, Payroll and Security. Good understanding of Workday Business Process Framework. Good knowledge of Workday integration tools such as EIB, Connectors, Workday Studio. Working knowledge of Workday Extend. Working knowledge of Workday Report Writer, calculated fields, Prism. Working knowledge of Web Services, APIs (WSDL, SOAP, REST) and RaaS. Knowledge of Workday data conversion patterns and toolset. Aptitude for continuous learning and improvement. Strong teamwork skills.

Intradiem's intelligent automation solution for customer service teams is reinventing customer service for everyone. Who We Are Intradiem is a technology company on a mission to reinvent customer service through automation. What We Do We develop innovative, AI-powered Intelligent Automation solutions for contact center and back-office teams. Our solutions currently support hundreds of thousands of customer service agents for brand-name organizations, powering hundreds of millions of automated actions saving customers tens of millions each year. How We Work We take a “problem-out” approach, asking customers to help us understand their business problems, exploring potential solutions together, incorporating their feedback, and releasing solutions that solve those problems. Our Culture We take a “people-first” approach, treating employees, customers and each other with the dignity and respect we all deserve. Intradiem employees enjoy a family-first culture, transparent leadership, and unfettered growth opportunities. Our Values We believe in service, encouraging our employees to contribute time and energy to causes that help improve the people and communities in which they live and work. We are guided by three core values: Servant's Heart-caring enough about other people to understand what their problems are and placing the needs of colleagues, customers, and others over personal objectives. Craftsman's Attitude-taking pride in the work we do and creating solutions that really solve the problem at hand (and trying again if the first attempt doesn't do the trick). Growth Mindset - We believe progress comes from curiosity, openness, and perseverance. We welcome feedback, embrace change, and push beyond comfort zones to unlock new potential for ourselves, our teams, and our customers. Your Role: Lead multiple teams of developers (onshore and offshore) to deliver the features defined as the development sprints Manage priorities and remove blockers for multiple scrum teams Provide technical guidance to team members by providing design feedback and by providing code samples when necessary Perform occasional code reviews to validate that coding standards are being followed and to ensure high quality code is being produced Collaborate with product management and architecture teams to break down requirements and design documentation into planned sprint work Facilitate discussions between development team members and key stakeholders to remove ambiguity in requirements Act as a coach for team members on process and procedures, relation building teams, ability to resolve team grievances. Research product development options, technologies, and provides analysis for product direction Conduct all business in accordance with Intradiem policies and procedures Serve customers and internal personnel as a subject matter expert (SME) for responsible areas of the product. Be able to interface with customers during technical discovery sessions to understand technical needs and during product issues demonstrating with confidence that the root cause is understood and that the appropriate corrective action is/has being/been taken. Provide product training and documentation to support internal customers Requirements and Qualifications: Excellent verbal and written English communication skills, impeccable organizational and time management skills Ability to multitask between projects with minimal loss in productivity Strong knowledge of object-oriented programming and data structures Ability to write production-ready code in one or more object-oriented programming languages Strong understanding of SDLC processes and ability to identify areas for improvement in tailored processes Familiarity with CI/CD concepts Fluency in Web Services standards, technologies, tools (e.g. XML, SOAP/REST, etc.), and enterprise class implementation Understanding of enterprise integration patterns (EIP) Design Patterns - Thorough understanding and ability to implement code using common design patterns Experience with working with multiple Scrum teams in a variety of different technical functions, different cultures, local, on-shore and offshore resources Strong understanding of call center technology (ACD, WFM) preferred Bachelor's degree in Computer Science (or related field) or equivalent work experience Master's degree in computer science (or related field) preferred 7-10 years of experience developing enterprise software 5+ years in a management position leading teams of software engineers Work Authorization: Candidates for positions with Intradiem must be legally authorized to work in the United States. Verification of identity and employment eligibility will be required during onboarding. Intradiem is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

At boomtime, we believe that educating and empowering people and businesses are the keys that unlock potential. We are a data-driven digital marketing agency that leverages technology to unlock your potential, helping to DRIVE more leads, ENGAGE prospects, and BUILD top-of-mind awareness. We start with our world-class Word of Mouth marketing experts and then leverage them with our proprietary marketing-as-a-software platform, fuse, to create efficiency through automation. Job Description Our customer-facing client service techs provide outstanding customer service with a strong support philosophy for our valued customers. This is a key role in supporting our core business, and a great springboard for growth within the company. If you are looking for a change from a boring call center or just looking for a change, check us out. General Responsibilities Assist customers with incoming requests via phone or email Act as a technical resource for customers using our products and services Helping customers and teammates via tickets and real-time discussions using a variety of research, debugging, tools, processes, detailed reporting, and documentation A passion for solving customers' problems Qualifications Strong attention to detail, ability to learn quickly, self-motivated and deadline-driven At least 2 years working in a marketing-driven position in a client or agency environment Knowledge of social media as used for business marketing (specifically LinkedIn, Facebook a plus) Understanding of and familiarity with digital marketing concepts, tactics, and tools Basic knowledge of HTML / HTML5, JavaScript, DNS, Google analytics Basic knowledge of email system integration for web services Familiar with Windows OS functionality Knowledge of websites driven by content management systems (CMS, specifically WordPress, CSS knowledge preferred) Knowledge of Google performance and keyword search, [AdWords and FB/IG Ads *(preferred but can be taught)], Google Analytics, G Suite, campaigns, and monthly reporting Google Certification is desired but not a requirement Additional Information We Offer Great remote working environment! Opportunities for career growth & advancement Comprehensive benefits package Medical insurance Dental insurance Vision insurance 401K Life insurance Paid time off (PTO) boomtime values and celebrates diversity We are proud to be an equal employment opportunity workplace. All applicants will be considered regardless of age, color, disability, national origin, pregnancy, race, religion, sex (including gender identity and sexual orientation), or veteran status. If you would like to be part of a dynamic team of intelligent and motivated people, this could be the place for you. We will challenge your existing skillset and help expand your knowledge base even more in a fast-paced engaging work environment. It's not an easy job, but it is rewarding, and we do try to have a little fun along the way. All your information will be kept confidential according to EEO guidelines.

This posting is for a pending award. MuleSoft Developer with senior experience to perform software development, support and testing services in a remote work environment. This position shall work with the Product Owner, Scrum Master, lead engineer, AVP of Integrations and Architecture and Sprint team to provide the following services to the Integrations Team. Services include, but are not limited to, Specific knowledge, expertise, tasks, and deliverables as outlined below: Provide approaches and strategies that focus on the most challenging solutions. Be a trusted advisor to the enterprise architects implementing. Contribute and advance the integrations strategy. Develop foundational elements to advance the implementation of integration strategy. Work with individual team members and offshore contractors to mentor them on following the best practices. Provide technical and best practices coaching to all team members. Successfully deliver solutions that meet all acceptance criteria for the assigned stories. Provide expertise, knowledge, guidance, and support to the Integrations team members in the areas of best practices, use of development techniques, with a focus on reuse and consistency within the MuleSoft Platform. Resolve issues that may arise due to development challenges. Provide re-usable assets such as modules, code, algorithms along with any documentation for developers, such as tutorials, examples, samples or templates. Ensure that the Sprint team is fully informed about the story and task progress, actively participating in agile ceremonies including daily standups, backlog grooming, and sprint planning. Maintain the status of all tasks, bugs, and user stories, as assigned. Review the current software development cycle practices and provide appropriate suggestions to improve team efficiency. Evaluate deliverables and provide suggestions for improvement. Actively review and update as needed best practices for quality including peer reviews, solution reviews, release management, quality validation and documentation. Assist in the deployment, configuration, monitoring, and support of the CloudHub environment and deployed applications. RESPONSIBILITIES Documents and maintains consistent architecture and technical approaches to web-based development projects. This includes the use of full-stack technologies used to deliver the solution, from relational databases to web services to front-end code and HTML. Participates and performs in code, environment, and design reviews to ensure that quality work. Participates in Agile software development practices across teams including task workflow, code repository practices, as well as CI/CD pipeline. Works/ learns several development frameworks including Cold Fusion, Java, Javascript, JQuery, AJAX, JSON, HTML, CSS, XML, AEM. Works with a variety of database systems including MySQL and Oracle. Works with clients as well as internal development, project management, user experience, server engineering, and quality assurance teams to create web nterfaces and solutions for AccelerEd's clients. Escalates and responds to emergencies and urgent issues with the appropriate level of urgency and professionalism. Provides on-call support for emergencies and outages. Works closely with other internal AccelerEd teams to define and maintain the infrastructure necessary to support clients. Performs deployment tasks including code deployment, data migration, and verification testing Provides administrative and user support for Content Management system (maintaining user base, permission, etc.). Provides support to client web producers and content authors. Implement And Deploy MuleSoft ESB Solutions Building, Maintaining, and Deploying MuleSoft Applications MINIMUM QUALIFICATIONS: Education & Experience: Bachelor's degree in computer science, Mathematics, Engineering, or related field or equivalent experience. MuleSoft Certified Developer 3-6 years of relevant professional experience Experience with RESTful web services Experience in the entire software development lifecycle Expertise in areas including cloud computing, API integration, cloud messaging, ground-to- cloud connectivity, highly scalable distributed systems Experience with Java, RAML, and JSON Experience with MuleSoft DataWeave Experience using Maven Knowledge, Skills, and Abilities Proficiency in writing queries, stored procedures for SQL Server and/or Oracle Understanding of Queuing solutions Knowledge and experience using some of the following technologies: HTML, CSS, AJAX, Bootstrap, JSON, Java, Javascript, Cold Fusion, relational databases, Web Services, XML, and related technologies. Experience with Source Control systems such as Team Foundation Server Knowledge of Content Management Systems including Adobe and CommonSpot is nice to have Knowledge of higher education practices, technologies, and challenges Knowledge of working with integrations connecting major platforms like LMS - D2L , SIS - PeopleSoft Campus Solutions, CRM - Salesforce, ERP -Workday and AEM Knowledge of best practices in coding, architecture, and web development Must be detail-oriented and logical Excellent problem solving and analytical skills Strong verbal communication skills Ability to keep up with new business and technical concepts Able to work with minimal supervision Must display a positive attitude Understanding of Agile Frameworks (Kanban/Scrum) Understanding of software development life cycle Full-Time Employee Benefits: Competitive compensation Health benefits including Medical, Dental and Vision Vacation and Personal Days 401K Employee Assistance Plan Continuous education and learning opportunities.

Roles & Responsibilities Design, develop, and maintain Workday integrations using Workday Studio, Core Connectors, WECI, PECI, PICOF, Enterprise Interface Builder (EIB), and Workday Web Services. Configure and manage REST and SOAP APIs for Workday and third-party systems. Implement inbound and outbound integrations for HCM, Payroll, Benefits, and other Workday modules. Perform integration testing, troubleshooting, and issue resolution for data flows. Develop custom XSLT transformations and handle complex data mapping requirements. Monitor integration performance and perform regular audits for data accuracy. Maintain security roles and domain policies for integration-related data. Collaborate with functional teams to gather requirements and translate them into technical solutions. Document integration designs, workflows, and support procedures. Build custom reports and leverage Workday reporting tools for integration validation. Salary Range: $90,000 $140,000 Year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1