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A store service manager is responsible for guaranteeing that everything is in place to provide optimal services at the sales establishment they supervise. He/She or she makes sure shelves are stocked, and inventory is in check, the premises are clean, and the store staff is well trained to provide optimal service to customers.
It will be on you to ensure the store turns the profit higher management is expecting. You will be the one to hire or fire staff whenever necessary and be there to resolve potential customer complaints or troubleshoot any occurring problem.
Leadership skills and great communication are needed to fill this role successfully. The team you manage might be numerous, so being good with people will come in handy not only when dealing with customers but sorting out potential in-house conflicts as well.
Avg. Salary $52,635
Avg. Salary $59,228
Growth rate 6%
Growth rate 0.3%
American Indian and Alaska Native 0.47%
Asian 6.42%
Black or African American 6.24%
Hispanic or Latino 15.39%
Unknown 4.35%
White 67.14%
Genderfemale 29.43%
male 70.57%
Age - 44American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 44Stress level is very high
7.1 - high
Complexity level is advanced
7 - challenging
Work life balance is poor
6.4 - fair
| Skills | Percentages |
|---|---|
| Strong Customer Service | 23.09% |
| POS | 17.58% |
| Customer Satisfaction | 12.63% |
| Customer Complaints | 11.58% |
| Cash Handling | 11.36% |
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The average store services manager salary in the United States is $52,635 per year or $25 per hour. Store services manager salaries range between $38,000 and $72,000 per year.
What am I worth?
I don’t like escalations from the customers
I have leadership skills I always hire employees who like to work in a team I like to see sales increase and love to see the best customer service is given
In reality, i do not complain as its who i am
I don't like it when moral is low and nothing seems to perk employees up to become more productive at work.
Educating employees and getting everyone on the same mindset about what it takes for a company to succeed.