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Student services dean skills for your resume and career

Updated January 8, 2025

3 min read

Quoted expert

Suzanne T. Ortega

Below we've compiled a list of the most critical student services dean skills. We ranked the top skills for student services deans based on the percentage of resumes they appeared on. For example, 17.3% of student services dean resumes contained financial aid as a skill. Continue reading to find out what skills a student services dean needs to be successful in the workplace.

15 student services dean skills for your resume and career

1. Financial Aid

Financial aid refers to cash released to an educational institution to help a student pay the school fee. The issuance of financial aid, whether scholarships, grants, or loans, aims to make access to education affordable to all students irrespective of their backgrounds.

Here's how student services deans use financial aid:

Crossed trained in the Financial Aid department, assisting students in the application process for FAFSA, maintain and prepare files.
Provided Financial Aid and Billing presentations to students and families at Admissions, Orientation, and Move-In events.

2. Enrollment Management

Enrollment Management refers to the strategies and procedures many universities and colleges employ to fulfill a variety of enrollment goals. The enrollment goals differ by university, however managing who is enrolled determines how financial aid is distributed and what the price of admissions will be.

Here's how student services deans use enrollment management:

Led to proactive and deliberate efforts by enrollment management and a reduction in per-student acquisition costs by an estimated 30%.
Developed Enrollment Management Plan, student support services, and One Stop Shop/Student Services.

3. Student Life

Student life refers to the way of living of a student in college, school, or any other educational institute. It involves managing friendships and other relationships, extracurricular and sports activities, and education.

Here's how student services deans use student life:

Developed processes to improve student life and experience on and off campus.
Counseled non-academic student life, including holistic learning, to foster optimistic first-generation and low-income student recruiting and retention.

4. Learning Environment

Here's how student services deans use learning environment:

Program was developed to aid and give more resources to instructors to facilitate a positive learning environment in the classroom.
Planned and coordinated the scheduling of the Quarterly Learning Environment Survey (LES).

5. Behavior Management

Here's how student services deans use behavior management:

Monitor the overall school climate which includes the school wide discipline plan for behavior management.
Plan and execute staff-wide professional development around youth development, behavior management, classroom culture, and student engagement.

6. Student Issues

Here's how student services deans use student issues:

Provide ongoing training, assistance, and consultation to Graduate/Professional school administrators on student issues and university policies.
Researched and provided recommendations and resolution for student issues and concerns.

7. International Student

Here's how student services deans use international student:

Designated School Official (DSO) to assure compliance with the Department of Homeland Security immigration regulations for international students.
Create and organize all international students' documentation using the SEVIS system.

8. Academic Affairs

Academic affairs office oversee academic departments and programs at an educational institution. This office is responsible for promoting events supporting curriculum initiatives, faculty research, faculty hiring and teaching.

Here's how student services deans use academic affairs:

Provide leadership and coordinate the educational, administrative, and academic affairs within the division.
Serve as a liaison between student affairs and academic affairs by participating in university and college-wide committees and meetings.

9. Student Retention

Here's how student services deans use student retention:

Work hand-in-hand with Academic Deans and Program Directors in achieving student retention budgets, running SAP, advising students, etc.
Provided leadership in teaching, teacher training, student retention, systems analysis, process improvement, and database development.

10. Career Services

Career services may refer to a center dedicated to helping individuals (often college students) prepare for the job market. This may include assisting with a resume, suggesting potential companies to interview with, or conducting surveys to find out an ideal career for the individual.

Here's how student services deans use career services:

Ensured Career Services was in compliance with University, accreditation and governmental regulations.
Created and implemented Career Services Policy and Procedure Manual.

11. Student Development

Here's how student services deans use student development:

Interviewed, investigated, and responded to student complaints and concerns regarding Student Development services.
Chair of the Student Development/Retention Committee.

12. Disciplinary Procedures

Disciplinary procedures deal with improper conduct and other related issues in an office or work environment. It is a set of rules, actions, and policies that an employer can take to deal with disciplinary problems. These procedures are a more formal way to deal with an employee who has been having issues relating to their behavior, work quality, or office leaves.

Here's how student services deans use disciplinary procedures:

Tasked with formulation and execution of schools disciplinary procedures.
Assist Principal and Assistant Principals with disciplinary procedures.

13. Community Resources

Community resources are a set of resources that are used in the day to day life of people which improves their lifestyle in some way. People, sites or houses, and population assistance can come under the services offered by community resources.

Here's how student services deans use community resources:

Maintain departmental website with current information regarding testing, scholarships, colleges, community resources, etc.
Accessed community resources for families in need of services.

14. Professional Development

Professional development means to have the essential training certification or education with the purpose of earning and having a successful career. Every job requires a different set of skills. However, new skills may be needed in the future. Professional development, in this regard, helps people to develop and polish the skills and become efficient workers.

Here's how student services deans use professional development:

Planned, organized, scheduled, and facilitated professional development workshops.
Conduct professional development training for staff, administrators and faculty.

15. Student Conduct

Here's how student services deans use student conduct:

Managed judicial and code of conduct policies and monitor academic integrity for student conduct violations.
Investigated student complaints, including formal complaints involving alleged discrimination, sexual harassment and other inappropriate student conduct.

What skills help Student Services Deans find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What type of skills will young student services deans need?

Suzanne T. Ortega

President, Council of Graduate Schools

Young graduates entering the workforce will need to be highly adaptable to a changing environment. This isn't a new trend, but the pandemic has made it even more important. They will also need to be able to work collaboratively. The workplace has become increasingly team-based, even in a college setting, and knowing how to work with people from other backgrounds and across disciplines is imperative. Lastly, and perhaps most importantly, young graduates will need to keep their "learner mentality." The workforce is changing, and employees need to be ready to expand upon existing knowledge and learn new skills throughout the course of their careers; this includes proficiency in new learning technologies and teaching pedagogies that meet the needs of online and hybrid classrooms. It is highly likely that the flexibility in course content and methods of delivery will continue for years to come.

Do you want to know more?

List of student services dean skills to add to your resume

The most important skills for a student services dean resume and required skills for a student services dean to have include:

Financial Aid
Enrollment Management
Student Life
Learning Environment
Behavior Management
Student Issues
International Student
Academic Affairs
Student Retention
Career Services
Student Development

Disciplinary Procedures
Community Resources
Professional Development
Student Conduct
Multicultural
PBIS
Student Government Association
Curriculum Development
Academic Programs
Strategic Plan
Student Handbook

Conflict Resolution
Veterans
Academic Integrity
Student Recruitment
Judicial Affairs
Student Enrollment
Student Body
Class Schedules
IEP

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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