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Supervisor-international reservations skills for your resume and career
14 supervisor-international reservations skills for your resume and career
1. Disciplinary Actions
Disciplinary actions refer to a corrective measure taken against an employee for unsatisfactory behavior. Many work environments have a tiered system for disciplinary action, where the first warning is verbal and the second is written. Disciplinary action may be given after a weak performance review, a violation of company rules and policies, or a poor customer review.
- Conducted misconduct investigation, managed disciplinary actions, grievances and appeal processed, and maintained record-keeping in accordance with department policies.
- Analyzed violations of organizational code of conduct and recommend administered disciplinary actions in accordance with published regulations.
2. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Managed and supervised order entry and international customer service.
- Received awards for customer service and exceeding expectations.
3. FAA
FAA (Federal Aviation Administration) is an aviation regulatory body in the USA.
- Scheduled flight arrangements, facilitated mandatory training classes and FAA certifications.
- Trained new employees, making sure that all US Customs and FAA / TSA rules and regulations were followed.
4. Transfer Pricing
- Assist tax planning on Acquisitions, Restructuring, transfer pricing and foreign dividend planning, etc.
5. Treasury
- Monitored vendor payments from Treasury originators to pay invoices for the U.S. Government agencies.
6. TSA
Transportation Security Administration (TSA) is a division of the United States Department of Homeland Security, formed due to the 9/11 attacks in 2001. The main task of the agency is to monitor and provide security to the air traveling public. The department is responsible for securing the people's traveling experience by having Federal Air Marshals on planes, teams of explosive professionals on back up, and dog handlers' mobile units.
- Liaised with regulatory agencies, including TSA, FAA, OSHA (Cal OSHA), and local law enforcement.
- Maintain operational compliance with governmental agencies to include OSHA, FAA, TSA, DOT, DEA and US Customs
7. Logistics
Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.
- Develop and maintain effective order management processes in conjunction with International Logistics, Operations & Marketing teams.
- Performed logistics functions for international shipments.
8. Customer Complaints
- Resolved customer complaints and delegated co-workers to their respective duties and responsibilities.
- Resolved customer problems and handled customer complaints.
9. International Travel
- Promoted to International Travel Supervisor after 9 months leading daily operations and supporting continuous quality improvement.
- Booked reservations for international travelers and domestic travelers as well as explained terms and conditions.
10. Wire Transfers
A wire transfer is an electronic bank transaction where funds are transferred from one person to another. The transfer can be within the same bank or from one bank to another. Wire transfer makes it possible to transfer money to anyone anywhere in the world and to also transfer money to multiple accounts seamlessly regardless of location.
- Reviewed wire transfer contract agreements to assure adherence to internal departmental guidelines and external guidelines requested by the client.
- Manage funding and wire transfers for our London, New York and Asia offices.
11. Financial Statements
A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.
- Supervised and assisted in review and consolidation of thirty-five foreign subsidiaries' financial statements for a $2 billion division.
- Prepared consolidated financial statements, SEC 10Q filings and analytic review of annual results.
12. US Customs
The US Customs and Border Protection is the United State's most prominent law enforcement agency in charge of border control, security, travel, and trade. It is responsible for enforcing government regulations on border-related activities. Their jobs include enforcing laws on traveling overseas, luggage inspection, import/export monitoring, and border patrol. The agency is based in Washington DC and comprises over 4000 federals officers maintaining peace throughout the states.
- Ensured all invoices and cargo were streamlined through US Customs, and Custom brokers so freight could be forwarded to destination.
- Conducted internal audits of brand companies import and export activities to promote US Customs compliance.
13. Forwarders
- Worked closely with steamship lines, air lines and other freight forwarders.
14. Quality Standards
Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.
- Revamped and maintained production and quality standards for International Dept.
- Support Engineering and Quality departments, responsible for coordinating equipment upgrades to increase productivity as well as improve quality standards.
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List of supervisor-international reservations skills to add to your resume

The most important skills for a supervisor-international reservations resume and required skills for a supervisor-international reservations to have include:
- Disciplinary Actions
- Customer Service
- FAA
- Transfer Pricing
- Treasury
- TSA
- Logistics
- Customer Complaints
- International Travel
- Wire Transfers
- Financial Statements
- US Customs
- Forwarders
- Quality Standards
Updated January 8, 2025