Supervisor/sales associate job description
Updated March 14, 2024
7 min read
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Example supervisor/sales associate requirements on a job description
Supervisor/sales associate requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in supervisor/sales associate job postings.
Sample supervisor/sales associate requirements
- Minimum of high school diploma or equivalent
- At least 2 years of experience in retail sales
- Excellent communication skills
- Ability to work flexible hours, including weekends and holidays
- Proficient in basic computer skills
Sample required supervisor/sales associate soft skills
- Ability to work well in a team environment
- Strong problem-solving skills
- Excellent interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Positive attitude and customer service-oriented mindset
Supervisor/sales associate job description example 1
Hand & Stone Massage and Facial Spa supervisor/sales associate job description
Job DescriptionHand & Stone Massage and Facial Spa of Pompton Lakes is looking for an extremely motivated, reliable, and enthusiastic Shift Lead who will report directly to the Spa Sales Manager of Pompton Lakes.
Prior supervisor experience in a spa, health/fitness, or beauty sector is preferable. The successful candidate must have a proven track record of individual and team success in a sales/customer service driven environment. In this position, you will need to identify and solve problems as well as meet performance goals.
PRIMARY SUCCESS DETERMINANTS:
• RESULTS ORIENTED: Primarily focused on sales and customer service related targets.
• MOTIVATOR: Must be able to provide ongoing coaching and training to drive and motivate the Spa Sales Associates to hit their targets.
• COMMITTED: This is a full-time position and you must also be able to supervise Sales Associates at a busy Spa.
JOB RESPONSIBILITIES INCLUDE:
• SELLING memberships and delivering great customer service to existing and new members.
• Managing, motivating, and coaching the Spa Sales Associates to consistently achieve goals.
• Focusing on daily key performance indicators to drive Spa Growth.
• Possessing a strong attention to detail.
• Staffing a strong sales/customer service team that enjoys “Wowing” the client
EXPERIENCE REQUIRED:
• Supervisor and sales experience in a retail setting.
• Proven track record in surpassing membership and retail sales goals
If interested, please send your most recent resume with your best contact information (email and phone).
OTHER
• Compensation: Competitive Hourly Pay plus performance commissions and incentives
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
Prior supervisor experience in a spa, health/fitness, or beauty sector is preferable. The successful candidate must have a proven track record of individual and team success in a sales/customer service driven environment. In this position, you will need to identify and solve problems as well as meet performance goals.
PRIMARY SUCCESS DETERMINANTS:
• RESULTS ORIENTED: Primarily focused on sales and customer service related targets.
• MOTIVATOR: Must be able to provide ongoing coaching and training to drive and motivate the Spa Sales Associates to hit their targets.
• COMMITTED: This is a full-time position and you must also be able to supervise Sales Associates at a busy Spa.
JOB RESPONSIBILITIES INCLUDE:
• SELLING memberships and delivering great customer service to existing and new members.
• Managing, motivating, and coaching the Spa Sales Associates to consistently achieve goals.
• Focusing on daily key performance indicators to drive Spa Growth.
• Possessing a strong attention to detail.
• Staffing a strong sales/customer service team that enjoys “Wowing” the client
EXPERIENCE REQUIRED:
• Supervisor and sales experience in a retail setting.
• Proven track record in surpassing membership and retail sales goals
If interested, please send your most recent resume with your best contact information (email and phone).
OTHER
• Compensation: Competitive Hourly Pay plus performance commissions and incentives
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
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Supervisor/sales associate job description example 2
Finish Line supervisor/sales associate job description
*\*Supervisor\**
*The Supervisor is responsible for providing customers with a leading shopping experience, while consistently meeting the store's sales goals by performing the following main duties: *
* *Ensures high levels of customer satisfaction through excellent sales and service.*
* *Actively welcomes, seeks out, and engages customers within the store.*
* *Assess customers needs and provides assistance and information on product features.*
* *Responsible for achieving personal sales goals.*
* *Prioritizes time to achieve individual and team tasks to be completed.*
* *Uses resources in a conscientious and effective manner.*
* *Stays up-to-date on and remains knowledgeable on products offered.*
* *Maintain store's visual appearance in high standards.*
* *Promoting customer loyalty plans*
* *Maintains company standards regarding personal sales metrics.*
* *Performs cashiering, stockroom upkeep and store upkeep as needed.*
* *Additional responsibilities such as key carrying for opening and closing store procedures, including cash reconciliation, banking, reporting, and security as required.*
* *Adhere and uphold all company policies and procedures.*
* *Additional duties and projects as required.*
Required Education and/or Experience**
*0 - 1 year related experience and/or training; or equivalent combination of education and experience.*
Required Computer and/or Technical Skills**
*Should have basic to intermediate knowledge and abilities with Microsoft Word, Excel, and PowerPoint. *
*Core Competencies: *
Communication Skills**
*Must be an effective communicator with internal and external individuals at all levels. This includes spoken, written, electronic, and presentation skills. Communication should be consistently constructive and professional. *
Decision Making and Problem Solving Skills**
*Able to define problems, collect data, establish facts, and draw valid conclusions. Able to analyze results at a micro and macro level and present findings. Makes routine decisions following established policies and procedures; collaborates with manager to gain assistance when complex issues arise. *
Qualifications**
*To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Individual must be 18 years of age or older.*
*The minimum requirements include the following but reasonable accommodations may be made as related to an employee's religion, ethnicity, or disability: *
* *Requires a set, weekly availability which meets the needs of the business and includes some combination of mornings, days, and nights based on the business needs. *
* *Requires availability on weekends and holidays*
* *Punctuality and regular attendance consistent with the company's policies are required for the position.*
* *Must speak English clearly in order to converse with customers and effectively supervise staff.*
* *Must be able to read and write English and perform business-related mathematics in order to carry out normal business and understand corporate sales reports.*
*Physical Demands -* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
\*sales associate\*
Performs sales and customer service tasks by performing the following duties.
*Sample Responsibilities: *
* Performs sales and customer service responsibilities.
* Performs cashiering, stockroom upkeep and store upkeep as needed.
* Maintains company standards regarding personal sales metrics.
*This is a summary of some of the key duties, responsibilities, and physical demands expected of this position. It is not intended to be a complete job description.*
* Requires standing approximately 5 - 8 hours per day usually 3 - 5 days per week.
* During peak sale periods (e.g. Holiday, Back-to-School), will work for long periods throughout a 1 - 12 hour day.
* Requires stooping and kneeling to place merchandise on customer's feet as well as reaching and pulling to obtain or stock merchandise on storage racks.
* May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale.
* Required to lift items weighing 5 - 25 lbs regularly. In certain circumstances, weights may be higher.
*Physical Demands -* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The company reserves the right to modify this job description with or without notice. Employees may be asked to perform additional duties outside of normal job scope on a temporary basis per company policy.
EEOC Statement: **
*_The Finish Line, Inc. is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws._*
Job Types: Full-time, Part-time
Pay: $14.50 - $16.00 per hour
Benefits:
* 401(k)
* Dental insurance
* Employee discount
* Health insurance
* Paid time off
* Vision insurance
Shift:
* 10 hour shift
Weekly day range:
* Monday to Friday
COVID-19 considerations:
all employees must wear mask and disinfect any bench or pin pad being used at time of purchase.
Education:
* High school or equivalent (Preferred)
Experience:
* Customer Service: 1 year (Required)
Work Location: One location
*The Supervisor is responsible for providing customers with a leading shopping experience, while consistently meeting the store's sales goals by performing the following main duties: *
* *Ensures high levels of customer satisfaction through excellent sales and service.*
* *Actively welcomes, seeks out, and engages customers within the store.*
* *Assess customers needs and provides assistance and information on product features.*
* *Responsible for achieving personal sales goals.*
* *Prioritizes time to achieve individual and team tasks to be completed.*
* *Uses resources in a conscientious and effective manner.*
* *Stays up-to-date on and remains knowledgeable on products offered.*
* *Maintain store's visual appearance in high standards.*
* *Promoting customer loyalty plans*
* *Maintains company standards regarding personal sales metrics.*
* *Performs cashiering, stockroom upkeep and store upkeep as needed.*
* *Additional responsibilities such as key carrying for opening and closing store procedures, including cash reconciliation, banking, reporting, and security as required.*
* *Adhere and uphold all company policies and procedures.*
* *Additional duties and projects as required.*
Required Education and/or Experience**
*0 - 1 year related experience and/or training; or equivalent combination of education and experience.*
Required Computer and/or Technical Skills**
*Should have basic to intermediate knowledge and abilities with Microsoft Word, Excel, and PowerPoint. *
*Core Competencies: *
Communication Skills**
*Must be an effective communicator with internal and external individuals at all levels. This includes spoken, written, electronic, and presentation skills. Communication should be consistently constructive and professional. *
Decision Making and Problem Solving Skills**
*Able to define problems, collect data, establish facts, and draw valid conclusions. Able to analyze results at a micro and macro level and present findings. Makes routine decisions following established policies and procedures; collaborates with manager to gain assistance when complex issues arise. *
Qualifications**
*To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Individual must be 18 years of age or older.*
*The minimum requirements include the following but reasonable accommodations may be made as related to an employee's religion, ethnicity, or disability: *
* *Requires a set, weekly availability which meets the needs of the business and includes some combination of mornings, days, and nights based on the business needs. *
* *Requires availability on weekends and holidays*
* *Punctuality and regular attendance consistent with the company's policies are required for the position.*
* *Must speak English clearly in order to converse with customers and effectively supervise staff.*
* *Must be able to read and write English and perform business-related mathematics in order to carry out normal business and understand corporate sales reports.*
*Physical Demands -* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
\*sales associate\*
Performs sales and customer service tasks by performing the following duties.
*Sample Responsibilities: *
* Performs sales and customer service responsibilities.
* Performs cashiering, stockroom upkeep and store upkeep as needed.
* Maintains company standards regarding personal sales metrics.
*This is a summary of some of the key duties, responsibilities, and physical demands expected of this position. It is not intended to be a complete job description.*
* Requires standing approximately 5 - 8 hours per day usually 3 - 5 days per week.
* During peak sale periods (e.g. Holiday, Back-to-School), will work for long periods throughout a 1 - 12 hour day.
* Requires stooping and kneeling to place merchandise on customer's feet as well as reaching and pulling to obtain or stock merchandise on storage racks.
* May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale.
* Required to lift items weighing 5 - 25 lbs regularly. In certain circumstances, weights may be higher.
*Physical Demands -* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The company reserves the right to modify this job description with or without notice. Employees may be asked to perform additional duties outside of normal job scope on a temporary basis per company policy.
EEOC Statement: **
*_The Finish Line, Inc. is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws._*
Job Types: Full-time, Part-time
Pay: $14.50 - $16.00 per hour
Benefits:
* 401(k)
* Dental insurance
* Employee discount
* Health insurance
* Paid time off
* Vision insurance
Shift:
* 10 hour shift
Weekly day range:
* Monday to Friday
COVID-19 considerations:
all employees must wear mask and disinfect any bench or pin pad being used at time of purchase.
Education:
* High school or equivalent (Preferred)
Experience:
* Customer Service: 1 year (Required)
Work Location: One location
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Updated March 14, 2024
Updated March 14, 2024