How to hire a supportive employment case manager

How to hire a supportive employment case manager, step by step

Here's a step-by-step supportive employment case manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a supportive employment case manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new supportive employment case manager
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   The supportive employment case manager hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A supportive employment case manager's background is also an important factor in determining whether they'll be a good fit for the position. For example, supportive employment case managers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   Here's a comparison of supportive employment case manager salaries for various roles:

   Type of Supportive Employment Case Manager	Description	Hourly rate
   Supportive Employment Case Manager	Rehabilitation counselors help people with physical, mental, developmental, and emotional disabilities live independently. They work with clients to overcome or manage the personal, social, or psychological effects of disabilities on employment or independent living.	$15-25
   Vocational Rehabilitation Counselor	The primary role of a vocational rehabilitation counselor is to help disabled people to live fully and independently. Vocational rehabilitation counselors assist people with disabilities in securing employment... Show more	$15-29
   Rehabilitation Counselor	Rehabilitation counselors are professional counselors who are responsible for helping individuals cope with their disabilities to live independently. These counselors are required to consult other professionals, family members, and individuals when developing a treatment plan based on the goals, strengths, limitations, and personal values of their clients... Show more	$14-27

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Developmental Disabilities
   • Intellectual Disabilities
   • Community Resources
   • Mental Health
   • Persistent Mental Illness
   • Independent Living
   • Employment Program
   • Support Services

   Responsibilities:

   • Manage the care of patients with tuberculosis (TB) during their hospitalization and their discharge follow-up care.
   • Develop individualize rehabilitation treatment plans.
   • Determine eligibility for vocational rehabilitation services.

3. Make a budget

   Including a salary range in your supportive employment case manager job description is a great way to entice the best and brightest candidates. A supportive employment case manager salary can vary based on several factors:

   • Location. For example, supportive employment case managers' average salary in oklahoma is 47% less than in new jersey.
   • Seniority. Entry-level supportive employment case managers earn 38% less than senior-level supportive employment case managers.
   • Certifications. A supportive employment case manager with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a supportive employment case manager's salary.

   Average supportive employment case manager salary

   $41,434yearly

   $19.92 hourly rate

   ---

   Entry-level supportive employment case manager salary

   $32,000 yearly salary

   Updated December 19, 2025

4. Writing a supportive employment case manager job description

   A job description for a supportive employment case manager role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a supportive employment case manager job description:

   Supportive employment case manager job description example

   Come join a friendly and inclusive team that provides quality care! Community Healthlink (CHL) recognizes the power of a diverse community and seeks applications from individuals with varied experiences, perspectives, and backgrounds. Community Healthlink (CHL) is looking for a full-time (37.5 hrs/wk) Case Manager/Supported Employment and Education Specialist in Worcester.
   
   The Supported Employment and Education Specialist will provide employment and educational support services such as information, training and advocacy in order to assist individuals to achieve their employment and/or educational goals. The Supported Employment and Education Specialist will provide a unique perspective and related skills to the program and perform tasks to assist individuals in increasing knowledge of and access to employment or education, and partner with individuals in the development of a plan to achieve personal growth.
   Work as a member of an integrated team
   
   CHL's STEP (Screening and Treatment of Early Psychosis) program provides both patients and families with education, support and the highest quality medical care during the crucial early phase of psychotic disorders to improve long term outcomes. The program provides services to individuals between the ages of 18 and 40 who are experiencing early psychotic symptoms or who are experiencing psychotic prodrome, which are early signs that a psychotic illness might be about to happen. The program, located in Worcester, provides individual, group, family counseling, psychopharmacology, physical health monitoring and substance abuse screening and treatment.
   
   + Work as a member of an integrated team
   
   + Outreach to people in their homes, community, or programs where they reside to discuss their employment needs, strengths, skill level and possible barriers to employment
   
   + Problem solves issues related to employment to find opportunities and resources based on individual needs and interests
   
   + Work closely with the clinician and the treatment team to create employment goals, objectives and interventions based on individual needs and preferences
   
   + Attend IAP and treatment team meetings to provide updates about progress
   
   + Conduct assessments to determine employment interests and skill level
   
   + Connect individuals with Massachusetts Rehabilitation Commission, Beneplan and other vendors thought to assist with employment goals
   
   + Provide transportation to interviews and job fairs and provide information about the employment services you can provide
   
   + Make regular contacts with employers in community to establish rapport and get job leads and keep track of employers you contact
   
   + Research and provide information about training opportunities and or classes related to employment interests and assist with enrollment and transportation when necessary
   
   + Provide support through every aspect of the employment process including, job research, completing applications and online assessments, creating cover letters, and practicing interview skills.
   
   + Facilitate small group workshops when necessary to help individuals prepare for interviews, greeting employers, dressing for success and how to follow-up with employers
   
   + Act as a liaison between those served and the employer to step in and problem solve issues that come up at work, provide follow along supports by checking in with the individual and the employer on a regular basis, and offer job coaching as needed
   
   + Attend training related to employment counseling and complete certification as an employment specialist
   
   + Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors
   
   + Grade 5: Case Manager I-High school diploma/GED/HiSet required; Associates degree preferred.
   
   + Grade 6: Case manager II-Requires a Bachelor's degree; preferably in the field of Psychology or Human Services.
   
   + Previous/current participation in MH system as recipient of service and willingness to convey this experience as relevant,
   
   + Must be certified or be eligible for the Mass Peer Specialist training and be certified within 6 months of employment.
   
   + Current valid United States driver's license and ability to provide registered, inspected, and insured automobile for work related purposes including transporting Persons in a personal vehicle.
   
   + All candidates will be subject to a CORI review as outlined in the regulations set by the Massachusetts Executive Office of Health and Human Services. For more information, click here.
   
   Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
   
   If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.
   
   PCN#: 1088
   
   Street: 12 Queen St

   Copy this example

   

5. Post your job

   There are a few common ways to find supportive employment case managers for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your supportive employment case manager job on Zippia to find and recruit supportive employment case manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting supportive employment case managers requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new supportive employment case manager

   Once you've found the supportive employment case manager candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   To prepare for the new supportive employment case manager first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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