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Surveillance operators are responsible for operating all surveillance computer equipment. They monitor all areas of the property and closely observe a target game, staff member, or customer. They report improper activity or disturbances to the supervisor or security team for further investigation while ensuring compliance with applicable gaming regulations. They also check whether all the equipment, such as cameras and video storage systems, are working correctly.
Surveillance operators earn an average salary of $32,000 annually or $15 per hour. Their duties include acting as oversight and security agent for management and customers, as well as observing casino or casino hotel operations for irregular activities such as cheating or theft by either employees or patrons. They direct security personnel to intervene whenever they observe issues. They also monitor other problems such as disorderly conduct.
Surveillance operators typically hold a high school diploma or GED. The most important requirements are excellent observational skills and the ability to multitask without getting distracted. They are expected to have some years of experience in a similar role. Some employers prefer candidates with good written and verbal communication skills.
Dr. Latarcia Barnes PhD
Chair of the Department of Criminal Justice and Sociology, Associate Professor
Avg. Salary $32,930
Avg. Salary $59,228
Growth rate 3%
Growth rate 0.3%
American Indian and Alaska Native 1.58%
Asian 6.10%
Black or African American 10.87%
Hispanic or Latino 20.54%
Unknown 5.29%
White 55.62%
Genderfemale 34.28%
male 65.72%
Age - 43American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 43Stress level is very high
7.1 - high
Complexity level is challenging
7 - challenging
Work life balance is excellent
6.4 - fair
| Skills | Percentages |
|---|---|
| CCTV | 10.87% |
| Patrol | 10.46% |
| Table Games | 10.30% |
| Zoom | 7.75% |
| Internal Controls | 6.60% |
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The average surveillance operator salary in the United States is $32,930 per year or $16 per hour. Surveillance operator salaries range between $21,000 and $50,000 per year.
What am I worth?
The pay is not worth what you have to do sometimes
Dirty officers, mistreatment of I/M's, lack of help from higher up management, being required to work days off because we can't keep staff.
Pay and benefits are good for a family provider. The friendships with fellow officers lasts a lifetime. With overtime, I earned in pay and benefits, $3.5 million. I retired at 59.